Classification: UNCLASSIFIED
Caveats: NONE
Listers - I humbly beseech the intelligent masses out there for some
quick talking points. Tomorrow, I am briefing my chain-of-command
(paycheck signers) on our Remedy 6.3 system and current issues. One
topic will be the pros and cons of upgrading
There are several reasons that an organization might decide to migrate to
ITSM 7:
- More effective ITIL Compliance.
- Functionality to allow IT to better meet the needs of the business.
- A desire to use top-flight Service Management tools.
- A need to prove that BMC's implementations
, October 09, 2007 11:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARSystem 7 and ITSM 7 Upgrades (UNCLASSIFIED)
**
There are several reasons that an organization might decide to migrate
to ITSM 7:
* More effective ITIL Compliance.
* Functionality to allow IT to better meet the needs
Of Rick Cook
Sent: Tuesday, October 09, 2007 11:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARSystem 7 and ITSM 7 Upgrades (UNCLASSIFIED)
**
There are several reasons that an organization might decide
to migrate to ITSM 7:
* More effective ITIL Compliance.
* Functionality to allow
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