Re: Basic SMP/E question

2007-02-09 Thread Shmuel Metz (Seymour J.)
In [EMAIL PROTECTED], on 02/06/2007 at 04:08 PM, Paul Gilmartin [EMAIL PROTECTED] said: First, the term APAR is dismayingly overloaded. It can be either a problem report or (short for APAR fix) a sort of interim PTF made available in an emergency, prior to official release of a PTF. Or

Re: Basic SMP/E question

2007-02-09 Thread Shmuel Metz (Seymour J.)
In [EMAIL PROTECTED], on 02/06/2007 at 09:11 PM, Ted MacNEIL [EMAIL PROTECTED] said: Our service provider missed on a critcal PTF (cross memory services), because it was bundled, in an APAR, with 13 others, of which some were PE'd. That is their explanation. I doubt it. It might help if you

Re: Basic SMP/E question

2007-02-07 Thread George Bly
-Original Message- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Ted MacNEIL Sent: Tuesday, February 06, 2007 4:11 PM To: IBM-MAIN@BAMA.UA.EDU Subject: Basic SMP/E question Our service provider missed on a critcal PTF (cross memory services), because

Re: Basic SMP/E question

2007-02-07 Thread Thompson, Steve (SCI TW)
-Original Message- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Ted MacNEIL Sent: Tuesday, February 06, 2007 4:35 PM To: IBM-MAIN@BAMA.UA.EDU Subject: Re: Basic SMP/E question Individual PTFs, APARs, USERMODs, etc. can be selectively applied. That's what I

Re: Basic SMP/E question

2007-02-07 Thread Tom Marchant
On Wed, 7 Feb 2007 13:40:09 +, Ted MacNEIL wrote: I'm still confused, though. I think you said that there were 13 PTFs bundled in the APAR, and some of them were PE. I guess I'm not being clear. They were PE'd later, I think. Is this bleeding-edge service? How long has it been from the

Re: Basic SMP/E question

2007-02-07 Thread Ted MacNEIL
Is this bleeding-edge service? Q2-2006 How long has it been from the time the service was applied until it went into production? Too long! Actually, the service wasn't applied at all. That's what caused us to back out and burn our schedule. Was it selected by RSU or by some other method?

Re: Basic SMP/E question

2007-02-07 Thread Ted MacNEIL
You have to talk to the salesman? Are you a company employee or do you work for another service provider? Not a salesman. I'm the technical liasson between us an the service provider. I'm the 'goto' guy for all things mainframe, for our company, but even I don't know everything! (8-{}} - Too

Re: Basic SMP/E question

2007-02-07 Thread Tom Marchant
On Wed, 7 Feb 2007 14:30:05 +, Ted MacNEIL [EMAIL PROTECTED] wrote: You have to talk to the salesman? Are you a company employee or d you work for another service provider? Not a salesman. I'm the technical liasson between us an the service provider. I'm the 'goto' guy for all things

Re: Basic SMP/E question

2007-02-07 Thread Carol Srna
List IBM-MAIN@BAMA.UA.EDU To IBM-MAIN@BAMA.UA.EDU cc Subject Re: Basic SMP/E question That's what I thought. But, they claim it's a lot of work to sift through the APAR and pick out the non-PE'd (and their associated apply chains). - Too busy driving to stop for gas

Re: Basic SMP/E question

2007-02-07 Thread Chicklon, Tom
Subject: Re: Basic SMP/E question On Wed, 7 Feb 2007 14:30:05 +, Ted MacNEIL [EMAIL PROTECTED] wrote: You have to talk to the salesman? Are you a company employee or d you work for another service provider? Not a salesman. I'm the technical liasson between us an the service provider. I'm

Re: Basic SMP/E question

2007-02-07 Thread Paul Gilmartin
In a recent note, Ted MacNEIL said: Date: Tue, 6 Feb 2007 22:34:37 + Individual PTFs, APARs, USERMODs, etc. can be selectively applied. That's what I thought. But, they claim it's a lot of work to sift through the APAR and pick out the non-PE'd (and their associated apply

Re: Basic SMP/E question

2007-02-07 Thread Tom Marchant
On Wed, 7 Feb 2007 14:30:05 +, Ted MacNEIL [EMAIL PROTECTED] wrote: You have to talk to the salesman? Are you a company employee or do you work for another service provider? Not a salesman. I'm the technical liasson between us an the service provider. Here's another thought -- if you can't

Re: Basic SMP/E question

2007-02-07 Thread Ted MacNEIL
So you are an employee of the company? In that case, I think that if I were you I'd be asking my boss why I can't talk directly to the people doing the work, rather than through a translator. Can we talk to level II or higher, automatically? The out-sourcing contract states how we are to

Re: Basic SMP/E question

2007-02-07 Thread Ted MacNEIL
Don't let them shine you with that line!! Yes it's work, but that's just part of the game. That's part of their job, to work. Yes. I didn't mean that they won't do the work. They're just delaying our migration while they do it. - Too busy driving to stop for gas!

Basic SMP/E question

2007-02-06 Thread Ted MacNEIL
Our service provider missed on a critcal PTF (cross memory services), because it was bundled, in an APAR, with 13 others, of which some were PE'd. That is their explanation. Since (and I admit it) I have not had the pleasure of working with SMP/E, I do not know: 1. Is their explanation valid? Is

Re: Basic SMP/E question

2007-02-06 Thread Pinnacle
- Original Message - From: Ted MacNEIL [EMAIL PROTECTED] Newsgroups: bit.listserv.ibm-main Sent: Tuesday, February 06, 2007 4:06 PM Subject: Basic SMP/E question Our service provider missed on a critcal PTF (cross memory services), because it was bundled, in an APAR, with 13 others

Re: Basic SMP/E question

2007-02-06 Thread Patrick Lyon
On Tue, 6 Feb 2007 21:11:13 +, Ted MacNEIL [EMAIL PROTECTED] wrote: 1. Is it all or nothing? 2. Or, can they apply them (easily) individually? The answer to both can be yes. It depends on what you mean by bundled. If it was PRE/CO REQ'd with the PE'd ones, then, yes, it is all or nothing.

Re: Basic SMP/E question

2007-02-06 Thread Chase, John
-Original Message- From: IBM Mainframe Discussion List On Behalf Of Ted MacNEIL Our service provider missed on a critcal PTF (cross memory services), because it was bundled, in an APAR, with 13 others, of which some were PE'd. That is their explanation. Since (and I admit it) I

Re: Basic SMP/E question

2007-02-06 Thread Ted MacNEIL
Have the APAR handy? We could take a look. I have been trying to get two things: 1. The meaning of 'bundled'. 2. The APAR/PTF #'s. So far, all our service provider has given me is a soft-shoe and a side-step. I'm not on a witch-hunt; I just want to ensure it doesn't happen again. But, they

Re: Basic SMP/E question

2007-02-06 Thread Ted MacNEIL
Individual PTFs, APARs, USERMODs, etc. can be selectively applied. That's what I thought. But, they claim it's a lot of work to sift through the APAR and pick out the non-PE'd (and their associated apply chains). - Too busy driving to stop for gas!

Re: Basic SMP/E question

2007-02-06 Thread Chase, John
-Original Message- From: IBM Mainframe Discussion List On Behalf Of Ted MacNEIL Individual PTFs, APARs, USERMODs, etc. can be selectively applied. That's what I thought. But, they claim it's a lot of work to sift through the APAR and pick out the non-PE'd (and their associated

Re: Basic SMP/E question

2007-02-06 Thread Paul Gilmartin
In a recent note, Ted MacNEIL said: Date: Tue, 6 Feb 2007 22:28:51 + Have the APAR handy? We could take a look. I have been trying to get two things: 1. The meaning of 'bundled'. 2. The APAR/PTF #'s. So far, all our service provider has given me is a soft-shoe and a

Re: Basic SMP/E question

2007-02-06 Thread Ted MacNEIL
Was this from IBM, with the service provider an intermediary, or was it service on an ISV's product? My original post mentioned that it was a cross-memory PTF. So, this is definitely an IBM PTF/APAR. We're outsourced, so the outsourcer is the 'service provider'. My company has asked me not to

Re: Basic SMP/E question

2007-02-06 Thread Skip Robinson
@BAMA.UA.EDU 02/06/2007 01:11 PM Please respond to IBM Mainframe Discussion List IBM-MAIN@BAMA.UA.EDU To IBM-MAIN@BAMA.UA.EDU cc Subject Basic SMP/E question Our service provider missed on a critcal PTF (cross memory services), because it was bundled, in an APAR, with 13 others, of which some

Re: Basic SMP/E question

2007-02-06 Thread Ed Gould
On Feb 6, 2007, at 7:08 PM, Skip Robinson wrote: SNIP - Obtain a fixtest for the PE APAR. Safer by far than BYPASS, but you're still taking a chance that the early fix code is not solid. A step not to be taken lightly, but it's not