Re: [AI] Accessibility issues with ICICI Bank website and mobile application
Thanks for following up, shankar. appreciate your diligence. i am just collating these issues now and sending them to our contact. will keep you updated. can you check in with me in a weeks' time? Rahul On Fri, Aug 5, 2022 at 8:00 AM wrote: > Hello Mission Accessibility > Good morning! > Hope you had a fruitful conversation with icici bank team. > Could you please share the outcomes of the discussion? > -Original Message- > From: accessindia@accessindia.org.in On > Behalf Of Mission Accessibility > Sent: 26 July 2022 12:47 > To: accessindia@accessindia.org.in > Subject: Re: [AI] Accessibility issues with ICICI Bank website and mobile > application > > Thankyou Mahesh and Shankar for the detailed inputs. > We will take these issues up with ICICI Bank. > As regards Axis Bank, our communication with the concerned persons has hit > a dead end. > We are exploring alternate ways of taking up these issues. > > > > On 7/24/22, Mahesh S. Panicker wrote: > > as for the ICICI Imobile Android app, > > After logging in with fingerprint, on the bottom row, only 'Me' and > > 'Favorits' buttons are read out by TalkBack. There are 3 other > > buttons, Scan and Pay, Status Tracking, and services. TalkBack is > > unable to read those. > > On the home page, many of the controls have to be long-pressed to be > > activated, not working on a simple double tap. Similar issues on the > > Credit Card management page as well. Not all controls work on a > > doubletap. > > Hope the ICICI team would listen to us and fix these issues. > > I use a Samsung M52 5G running Android 12. Had similar issues on a > > Nokia 6.1 earlier. > > Regards, > > > > On 7/24/22, techsavi.shan...@gmail.com > wrote: > >> Hi there, > >> Appreciations for the initiative. > >> Tested the app on 1plus device and Would like to raise few concerns > >> on the I mobile android app. > >> > >> 1. after the authentication, 2 buttons are presented which is > >> labelled as interstitial and unlabelled button. These buttons must > >> have the proper and meaningful label. > >> 2. unable to pay the credit card bill under the cards and forex section. > >> The pay current due button does not get the keyboard/gesture focus. > >> 3. the links which are provided under the homepage must have the labels. > >> 4. the users should have an option to change the session timeout to > >> read and understand the content on the page. > >> 5. there should be no lag while entering the pin on the transaction > page. > >> Hope the issues will be get fixed on the next update. > >> > >> -Original Message- > >> From: accessindia@accessindia.org.in > >> On Behalf Of Mission Accessibility > >> Sent: 23 July 2022 23:46 > >> To: accessindia > >> Subject: [AI] Accessibility issues with ICICI Bank website and mobile > >> application > >> > >> Hello all, > >> We are hopeful of an interaction with the concerned persons at ICICI > >> Bank. > >> Anyone facing accessibility issues with the digital platform of ICICI > >> Bank are requested to reply with the specific issues to this maill, > >> latest by Wednesday, July 27th 11 : 59PM. > >> Please specify whether the issue is with the application or website: > >> and as regards the application, whether it is Android or IOS. > >> > >> Regards > >> Mission Accessibility > >> > >> -- > >> Disclaimer: > >> 1. Contents of the mails, factual, or otherwise, reflect the thinking > >> of the person sending the mail and AI in no way relates itself to its > >> veracity; > >> > >> 2. AI cannot be held liable for any commission/omission based on the > >> mails sent through this mailing list.. > >> > >> > >> Search for old postings at: > >> http://www.mail-archive.com/accessindia@accessindia.org.in/ > >> --- > >> You received this message because you are subscribed to the Google > >> Groups "AccessIndia" group. > >> To unsubscribe from this group and stop receiving emails from it, > >> send an email to accessindia+unsubscr...@accessindia.org.in. > >> To view this discussion on the web visit > >> > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMPTOHPVo_u9K_8oKzvysizz0jwZmXudPFm0MZmBNYumT4yqDw%40mail.gmail.com > . > >> > >> -- > >> Disclaimer: > >> 1. Contents of the mails, factual, or otherwise, reflect the thinking > >
RE: [AI] Accessibility issues with ICICI Bank website and mobile application
Hello Mission Accessibility Good morning! Hope you had a fruitful conversation with icici bank team. Could you please share the outcomes of the discussion? -Original Message- From: accessindia@accessindia.org.in On Behalf Of Mission Accessibility Sent: 26 July 2022 12:47 To: accessindia@accessindia.org.in Subject: Re: [AI] Accessibility issues with ICICI Bank website and mobile application Thankyou Mahesh and Shankar for the detailed inputs. We will take these issues up with ICICI Bank. As regards Axis Bank, our communication with the concerned persons has hit a dead end. We are exploring alternate ways of taking up these issues. On 7/24/22, Mahesh S. Panicker wrote: > as for the ICICI Imobile Android app, > After logging in with fingerprint, on the bottom row, only 'Me' and > 'Favorits' buttons are read out by TalkBack. There are 3 other > buttons, Scan and Pay, Status Tracking, and services. TalkBack is > unable to read those. > On the home page, many of the controls have to be long-pressed to be > activated, not working on a simple double tap. Similar issues on the > Credit Card management page as well. Not all controls work on a > doubletap. > Hope the ICICI team would listen to us and fix these issues. > I use a Samsung M52 5G running Android 12. Had similar issues on a > Nokia 6.1 earlier. > Regards, > > On 7/24/22, techsavi.shan...@gmail.com wrote: >> Hi there, >> Appreciations for the initiative. >> Tested the app on 1plus device and Would like to raise few concerns >> on the I mobile android app. >> >> 1. after the authentication, 2 buttons are presented which is >> labelled as interstitial and unlabelled button. These buttons must >> have the proper and meaningful label. >> 2. unable to pay the credit card bill under the cards and forex section. >> The pay current due button does not get the keyboard/gesture focus. >> 3. the links which are provided under the homepage must have the labels. >> 4. the users should have an option to change the session timeout to >> read and understand the content on the page. >> 5. there should be no lag while entering the pin on the transaction page. >> Hope the issues will be get fixed on the next update. >> >> -Original Message----- >> From: accessindia@accessindia.org.in >> On Behalf Of Mission Accessibility >> Sent: 23 July 2022 23:46 >> To: accessindia >> Subject: [AI] Accessibility issues with ICICI Bank website and mobile >> application >> >> Hello all, >> We are hopeful of an interaction with the concerned persons at ICICI >> Bank. >> Anyone facing accessibility issues with the digital platform of ICICI >> Bank are requested to reply with the specific issues to this maill, >> latest by Wednesday, July 27th 11 : 59PM. >> Please specify whether the issue is with the application or website: >> and as regards the application, whether it is Android or IOS. >> >> Regards >> Mission Accessibility >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking >> of the person sending the mail and AI in no way relates itself to its >> veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> --- >> You received this message because you are subscribed to the Google >> Groups "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, >> send an email to accessindia+unsubscr...@accessindia.org.in. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMPTOHPVo_u9K_8oKzvysizz0jwZmXudPFm0MZmBNYumT4yqDw%40mail.gmail.com. >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking >> of the person sending the mail and AI in no way relates itself to its >> veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> --- >> You received this message because you are subscribed to the Google >> Groups "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, >> send an email to accessindia+unsubscr...@accessindia.org.in. >> To view this discussion on the web visit >> https://gro
Re: [AI] Accessibility issues with ICICI Bank website and mobile application
Axis perhaps, we should somehow try and reach the top management. Usual channels including social media ones, they just stonewall you. But coming from a collective on social media platforms might be more forceful than individual initiatives. Perhaps we should try and reach out to the Axis CEO on Twitter or Facebook? I have also noted recently that IDFC First Bank, a bank that has in my experience been the least discriminatory in providing banking services to visually impaired people, has major accessibility issues with their Android app. I have reached out and have received a positive initial response. I haven't been able to reach out to any one in the tech team, but there has been a callback from the general customer support and there was no denial from their end. Best, On 7/26/22, Mission Accessibility wrote: > Thankyou Mahesh and Shankar for the detailed inputs. > We will take these issues up with ICICI Bank. > As regards Axis Bank, our communication with the concerned persons has > hit a dead end. > We are exploring alternate ways of taking up these issues. > > > > On 7/24/22, Mahesh S. Panicker wrote: >> as for the ICICI Imobile Android app, >> After logging in with fingerprint, on the bottom row, only 'Me' and >> 'Favorits' buttons are read out by TalkBack. There are 3 other >> buttons, Scan and Pay, Status Tracking, and services. TalkBack is >> unable to read those. >> On the home page, many of the controls have to be long-pressed to be >> activated, not working on a simple double tap. Similar issues on the >> Credit Card management page as well. Not all controls work on a >> doubletap. >> Hope the ICICI team would listen to us and fix these issues. >> I use a Samsung M52 5G running Android 12. Had similar issues on a >> Nokia 6.1 earlier. >> Regards, >> >> On 7/24/22, techsavi.shan...@gmail.com >> wrote: >>> Hi there, >>> Appreciations for the initiative. >>> Tested the app on 1plus device and Would like to raise few concerns on >>> the >>> I >>> mobile android app. >>> >>> 1. after the authentication, 2 buttons are presented which is labelled >>> as >>> interstitial and unlabelled button. These buttons must have the proper >>> and >>> meaningful label. >>> 2. unable to pay the credit card bill under the cards and forex section. >>> The pay current due button does not get the keyboard/gesture focus. >>> 3. the links which are provided under the homepage must have the labels. >>> 4. the users should have an option to change the session timeout to read >>> and >>> understand the content on the page. >>> 5. there should be no lag while entering the pin on the transaction >>> page. >>> Hope the issues will be get fixed on the next update. >>> >>> -Original Message- >>> From: accessindia@accessindia.org.in On >>> Behalf Of Mission Accessibility >>> Sent: 23 July 2022 23:46 >>> To: accessindia >>> Subject: [AI] Accessibility issues with ICICI Bank website and mobile >>> application >>> >>> Hello all, >>> We are hopeful of an interaction with the concerned persons at ICICI >>> Bank. >>> Anyone facing accessibility issues with the digital platform of ICICI >>> Bank >>> are requested to reply with the specific issues to this maill, latest by >>> Wednesday, July 27th 11 : 59PM. >>> Please specify whether the issue is with the application or website: >>> and as regards the application, whether it is Android or IOS. >>> >>> Regards >>> Mission Accessibility >>> >>> -- >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>> the >>> person sending the mail and AI in no way relates itself to its veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the >>> mails >>> sent through this mailing list.. >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups >>> "AccessIndia" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an >>> email to accessindia+unsubscr...@accessindia.org.in. >>> To view this discussion on the web visit >>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMPTOHPVo_u9K_8oKzvysizz0jwZmXudPFm0MZmBNYumT4yqDw%40mail.gm
Re: [AI] Accessibility issues with ICICI Bank website and mobile application
Thankyou Mahesh and Shankar for the detailed inputs. We will take these issues up with ICICI Bank. As regards Axis Bank, our communication with the concerned persons has hit a dead end. We are exploring alternate ways of taking up these issues. On 7/24/22, Mahesh S. Panicker wrote: > as for the ICICI Imobile Android app, > After logging in with fingerprint, on the bottom row, only 'Me' and > 'Favorits' buttons are read out by TalkBack. There are 3 other > buttons, Scan and Pay, Status Tracking, and services. TalkBack is > unable to read those. > On the home page, many of the controls have to be long-pressed to be > activated, not working on a simple double tap. Similar issues on the > Credit Card management page as well. Not all controls work on a > doubletap. > Hope the ICICI team would listen to us and fix these issues. > I use a Samsung M52 5G running Android 12. Had similar issues on a > Nokia 6.1 earlier. > Regards, > > On 7/24/22, techsavi.shan...@gmail.com wrote: >> Hi there, >> Appreciations for the initiative. >> Tested the app on 1plus device and Would like to raise few concerns on the >> I >> mobile android app. >> >> 1. after the authentication, 2 buttons are presented which is labelled as >> interstitial and unlabelled button. These buttons must have the proper >> and >> meaningful label. >> 2. unable to pay the credit card bill under the cards and forex section. >> The pay current due button does not get the keyboard/gesture focus. >> 3. the links which are provided under the homepage must have the labels. >> 4. the users should have an option to change the session timeout to read >> and >> understand the content on the page. >> 5. there should be no lag while entering the pin on the transaction page. >> Hope the issues will be get fixed on the next update. >> >> -----Original Message- >> From: accessindia@accessindia.org.in On >> Behalf Of Mission Accessibility >> Sent: 23 July 2022 23:46 >> To: accessindia >> Subject: [AI] Accessibility issues with ICICI Bank website and mobile >> application >> >> Hello all, >> We are hopeful of an interaction with the concerned persons at ICICI >> Bank. >> Anyone facing accessibility issues with the digital platform of ICICI >> Bank >> are requested to reply with the specific issues to this maill, latest by >> Wednesday, July 27th 11 : 59PM. >> Please specify whether the issue is with the application or website: >> and as regards the application, whether it is Android or IOS. >> >> Regards >> Mission Accessibility >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the >> person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails >> sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to accessindia+unsubscr...@accessindia.org.in. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMPTOHPVo_u9K_8oKzvysizz0jwZmXudPFm0MZmBNYumT4yqDw%40mail.gmail.com. >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the >> person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails >> sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to accessindia+unsubscr...@accessindia.org.in. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/000901d89efb%24d02c8c70%247085a550%24%40gmail.com. >> > > > -- > Dr. Mahesh S. Panicker > Associate Professor, > Department of Political Science, > Lady Shri Ram College for Women, > Lajpat Nagar > New Delhi 110024 > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, ref
Re: [AI] Accessibility issues with ICICI Bank website and mobile application
as for the ICICI Imobile Android app, After logging in with fingerprint, on the bottom row, only 'Me' and 'Favorits' buttons are read out by TalkBack. There are 3 other buttons, Scan and Pay, Status Tracking, and services. TalkBack is unable to read those. On the home page, many of the controls have to be long-pressed to be activated, not working on a simple double tap. Similar issues on the Credit Card management page as well. Not all controls work on a doubletap. Hope the ICICI team would listen to us and fix these issues. I use a Samsung M52 5G running Android 12. Had similar issues on a Nokia 6.1 earlier. Regards, On 7/24/22, techsavi.shan...@gmail.com wrote: > Hi there, > Appreciations for the initiative. > Tested the app on 1plus device and Would like to raise few concerns on the I > mobile android app. > > 1. after the authentication, 2 buttons are presented which is labelled as > interstitial and unlabelled button. These buttons must have the proper and > meaningful label. > 2. unable to pay the credit card bill under the cards and forex section. > The pay current due button does not get the keyboard/gesture focus. > 3. the links which are provided under the homepage must have the labels. > 4. the users should have an option to change the session timeout to read and > understand the content on the page. > 5. there should be no lag while entering the pin on the transaction page. > Hope the issues will be get fixed on the next update. > > -Original Message- > From: accessindia@accessindia.org.in On > Behalf Of Mission Accessibility > Sent: 23 July 2022 23:46 > To: accessindia > Subject: [AI] Accessibility issues with ICICI Bank website and mobile > application > > Hello all, > We are hopeful of an interaction with the concerned persons at ICICI Bank. > Anyone facing accessibility issues with the digital platform of ICICI Bank > are requested to reply with the specific issues to this maill, latest by > Wednesday, July 27th 11 : 59PM. > Please specify whether the issue is with the application or website: > and as regards the application, whether it is Android or IOS. > > Regards > Mission Accessibility > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to accessindia+unsubscr...@accessindia.org.in. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMPTOHPVo_u9K_8oKzvysizz0jwZmXudPFm0MZmBNYumT4yqDw%40mail.gmail.com. > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to accessindia+unsubscr...@accessindia.org.in. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/000901d89efb%24d02c8c70%247085a550%24%40gmail.com. > -- Dr. Mahesh S. Panicker Associate Professor, Department of Political Science, Lady Shri Ram College for Women, Lajpat Nagar New Delhi 110024 -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFAyNEN4_tveedncT70DeVSQm1fAdEMb%3D1Ex0mGc_Kbpt_1_4w%40mail.gmail.com.
Re: [AI] Accessibility issues with ICICI Bank website and mobile application
The Axis Mobile App is one of the most unmitigated accessibility disasters on the planet. Axis is doing some remarkable things in terms of their new and innovative products, but their tech team is just the opposit. On 7/24/22, P L Verma wrote: > even the axis bank mobile app is no longer accessible. > > - Original Message - > From: > To: > Sent: Sunday, July 24, 2022 6:52 AM > Subject: RE: [AI] Accessibility issues with ICICI Bank website and mobile > application > > >> Hi there, >> Appreciations for the initiative. >> Tested the app on 1plus device and Would like to raise few concerns on the >> >> I mobile android app. >> >> 1. after the authentication, 2 buttons are presented which is labelled as >> >> interstitial and unlabelled button. These buttons must have the proper and >> >> meaningful label. >> 2. unable to pay the credit card bill under the cards and forex section. >> The pay current due button does not get the keyboard/gesture focus. >> 3. the links which are provided under the homepage must have the labels. >> 4. the users should have an option to change the session timeout to read >> and understand the content on the page. >> 5. there should be no lag while entering the pin on the transaction page. >> Hope the issues will be get fixed on the next update. >> >> -Original Message- >> From: accessindia@accessindia.org.in On >> Behalf Of Mission Accessibility >> Sent: 23 July 2022 23:46 >> To: accessindia >> Subject: [AI] Accessibility issues with ICICI Bank website and mobile >> application >> >> Hello all, >> We are hopeful of an interaction with the concerned persons at ICICI >> Bank. >> Anyone facing accessibility issues with the digital platform of ICICI Bank >> >> are requested to reply with the specific issues to this maill, latest by >> Wednesday, July 27th 11 : 59PM. >> Please specify whether the issue is with the application or website: >> and as regards the application, whether it is Android or IOS. >> >> Regards >> Mission Accessibility >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its >> veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the mails >> >> sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> --- >> You received this message because you are subscribed to the Google Groups >> >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> >> email to accessindia+unsubscr...@accessindia.org.in. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMPTOHPVo_u9K_8oKzvysizz0jwZmXudPFm0MZmBNYumT4yqDw%40mail.gmail.com. >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its >> veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the mails >> >> sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> --- >> You received this message because you are subscribed to the Google Groups >> >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> >> email to accessindia+unsubscr...@accessindia.org.in. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/000901d89efb%24d02c8c70%247085a550%24%40gmail.com. >> > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to accessindia+unsubscr...@accessindia.org.in. > To view this discussion on the web visit > https://groups.google.com/a
Re: [AI] Accessibility issues with ICICI Bank website and mobile application
even the axis bank mobile app is no longer accessible. - Original Message - From: To: Sent: Sunday, July 24, 2022 6:52 AM Subject: RE: [AI] Accessibility issues with ICICI Bank website and mobile application Hi there, Appreciations for the initiative. Tested the app on 1plus device and Would like to raise few concerns on the I mobile android app. 1. after the authentication, 2 buttons are presented which is labelled as interstitial and unlabelled button. These buttons must have the proper and meaningful label. 2. unable to pay the credit card bill under the cards and forex section. The pay current due button does not get the keyboard/gesture focus. 3. the links which are provided under the homepage must have the labels. 4. the users should have an option to change the session timeout to read and understand the content on the page. 5. there should be no lag while entering the pin on the transaction page. Hope the issues will be get fixed on the next update. -Original Message- From: accessindia@accessindia.org.in On Behalf Of Mission Accessibility Sent: 23 July 2022 23:46 To: accessindia Subject: [AI] Accessibility issues with ICICI Bank website and mobile application Hello all, We are hopeful of an interaction with the concerned persons at ICICI Bank. Anyone facing accessibility issues with the digital platform of ICICI Bank are requested to reply with the specific issues to this maill, latest by Wednesday, July 27th 11 : 59PM. Please specify whether the issue is with the application or website: and as regards the application, whether it is Android or IOS. Regards Mission Accessibility -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMPTOHPVo_u9K_8oKzvysizz0jwZmXudPFm0MZmBNYumT4yqDw%40mail.gmail.com. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/000901d89efb%24d02c8c70%247085a550%24%40gmail.com. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/001801d89f62%24a16398e0%246501a8c0%40LENOVOPC.
RE: [AI] Accessibility issues with ICICI Bank website and mobile application
Hi there, Appreciations for the initiative. Tested the app on 1plus device and Would like to raise few concerns on the I mobile android app. 1. after the authentication, 2 buttons are presented which is labelled as interstitial and unlabelled button. These buttons must have the proper and meaningful label. 2. unable to pay the credit card bill under the cards and forex section. The pay current due button does not get the keyboard/gesture focus. 3. the links which are provided under the homepage must have the labels. 4. the users should have an option to change the session timeout to read and understand the content on the page. 5. there should be no lag while entering the pin on the transaction page. Hope the issues will be get fixed on the next update. -Original Message- From: accessindia@accessindia.org.in On Behalf Of Mission Accessibility Sent: 23 July 2022 23:46 To: accessindia Subject: [AI] Accessibility issues with ICICI Bank website and mobile application Hello all, We are hopeful of an interaction with the concerned persons at ICICI Bank. Anyone facing accessibility issues with the digital platform of ICICI Bank are requested to reply with the specific issues to this maill, latest by Wednesday, July 27th 11 : 59PM. Please specify whether the issue is with the application or website: and as regards the application, whether it is Android or IOS. Regards Mission Accessibility -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMPTOHPVo_u9K_8oKzvysizz0jwZmXudPFm0MZmBNYumT4yqDw%40mail.gmail.com. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/000901d89efb%24d02c8c70%247085a550%24%40gmail.com.
[AI] Accessibility issues with ICICI Bank website and mobile application
Hello all, We are hopeful of an interaction with the concerned persons at ICICI Bank. Anyone facing accessibility issues with the digital platform of ICICI Bank are requested to reply with the specific issues to this maill, latest by Wednesday, July 27th 11 : 59PM. Please specify whether the issue is with the application or website: and as regards the application, whether it is Android or IOS. Regards Mission Accessibility -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMPTOHPVo_u9K_8oKzvysizz0jwZmXudPFm0MZmBNYumT4yqDw%40mail.gmail.com.
