Re: [AI] Regarding accessibility issues with Axis Bank

2021-03-24 Thread Mahesh S. Panicker
I do have a Standard Chartered credit card, and using their mobile app
and website both.
Both are reasonably accessible, very functional with a few buttons
here and there that are not labeled correctly on the Android app. The
website is pretty OK, but the registration process has a captcha to
navigate. But they do have an audio captcha option, so pretty OK on
that front.
Said that, I did have initial difficulties getting my credit card
application approved as they created issues regarding disability,
signature and so on, but intervention from the top fixed the issue.
But yes, their online banking, on both Windows and Android, are very
decent in terms of accessibility.
Regards,

On 3/24/21, Vaibhav Saraf  wrote:
> Hi,
>
> Among whatever I have seen for now HDFC is better than others.
>
> Just got a thought in my mind if anyone has an account on Standard
> Chartered and how does it work? Coz it operates in nations where
> accessibility is required by law and should have a better experience in
> that way.
>
> Thanks!
>
>
> On Wed, 24 Mar 2021 at 20:26, Amiyo Biswas  wrote:
>
>> Hello,
>>
>> Can you rate accessibility of various sites? Take into consideration both
>> net banking and mobile banking etc. We should open account after checking
>> these factors. We must be able to handle our own money.
>>
>> With best regards,
>> Amiyo Biswas
>> Cell: 6290527506 / 9433464329
>>
>> - Original Message -
>> From: "Mahesh S. Panicker" 
>> To: 
>> Sent: Wednesday, March 24, 2021 1:28 PM
>> Subject: Re: [AI] Regarding accessibility issues with Axis Bank
>>
>>
>> >I checked with  a friend using Axis Mobile on IOS. He said that while
>> > there are serious accessibility issues, it nevertheless is usable. On
>> > Android, thre is 100 percent unusability now. Absolutely nothing is
>> > read out after you are logged in.
>> > Are you able to use Axis netbanking on axisbank.com?
>> >
>> > On 3/24/21, P L VERMA  wrote:
>> >> axismobile is not at all accessible on my iphone s e with the latest
>> >> update.
>> >> compared with s b i, axis bank scores a big zero.
>> >>
>> >> - Original Message -
>> >> From: "Mahesh S. Panicker" 
>> >> To: 
>> >> Sent: Wednesday, March 24, 2021 12:09 AM
>> >> Subject: [AI] Regarding accessibility issues with Axis Bank
>> >>
>> >>
>> >>> Dear all,
>> >>> I am writing this in the context of my experience with the Axis Bank
>> >>> online banking system. I happen to be a credit card only user of Axis
>> >>> Bank. Axis has 2 basic channels for online banking the Axis Bank
>> >>> website, and the Axis Mobile App on Android and IOS platforms.
>> >>> For some reasons, Axis hasn't allowed me to register for online
>> >>> banking on the website, each time I tried to register online, the
>> >>> system said my customer ID was invalid. On asking, the customer care
>> >>> had no clear idea as to why this was happening, though someone in the
>> >>> sales department speculated that they allow only account holders to
>> >>> use the web interface and CC only users have only the mobile app. On
>> >>> asking around among users though, I came across CC only users using
>> >>> online banking on Axis website.
>> >>> I was using the Axis Mobile app on Android. At the outset when I
>> >>> started using the app, it was, like many banking apps, not a hundred
>> >>> percent in terms of accessibility. There were significant issues, but
>> >>> if you've been around Android a bit, then you could kind of use most
>> >>> features.
>> >>> However, I recently found out that after an update, the app has
>> >>> broken
>> >>> accessibility completely. There is no interaction whatsoever with
>> >>> on-screen content as far as TalkBack is concerned. It doesn't read
>> >>> any
>> >>> controls, just doesn't read anything really on the screen, no matter
>> >>> you touch and explore or swipe. It is the first time that I have come
>> >>> across a 100 percent inaccessible banking app, that too from a major
>> >>> bank in the country.
>> >>> Anyone else facing similar issues with Axis Bank? Any workarounds?
>> >>> Any help would be much appreciated.
>> >>> --
>> >>> Dr. Mahesh S. Panicker
>> >&g

Re: [AI] Regarding accessibility issues with Axis Bank

2021-03-24 Thread 'Saravanan K' via AccessIndia
Dear Friends,

In Indian bank net banking, there is capture in login page, which is
not accessible. How to manage it

On 3/24/21, Vaibhav Saraf  wrote:
> Hi,
>
> Among whatever I have seen for now HDFC is better than others.
>
> Just got a thought in my mind if anyone has an account on Standard
> Chartered and how does it work? Coz it operates in nations where
> accessibility is required by law and should have a better experience in
> that way.
>
> Thanks!
>
>
> On Wed, 24 Mar 2021 at 20:26, Amiyo Biswas  wrote:
>
>> Hello,
>>
>> Can you rate accessibility of various sites? Take into consideration both
>> net banking and mobile banking etc. We should open account after checking
>> these factors. We must be able to handle our own money.
>>
>> With best regards,
>> Amiyo Biswas
>> Cell: 6290527506 / 9433464329
>>
>> - Original Message -
>> From: "Mahesh S. Panicker" 
>> To: 
>> Sent: Wednesday, March 24, 2021 1:28 PM
>> Subject: Re: [AI] Regarding accessibility issues with Axis Bank
>>
>>
>> >I checked with  a friend using Axis Mobile on IOS. He said that while
>> > there are serious accessibility issues, it nevertheless is usable. On
>> > Android, thre is 100 percent unusability now. Absolutely nothing is
>> > read out after you are logged in.
>> > Are you able to use Axis netbanking on axisbank.com?
>> >
>> > On 3/24/21, P L VERMA  wrote:
>> >> axismobile is not at all accessible on my iphone s e with the latest
>> >> update.
>> >> compared with s b i, axis bank scores a big zero.
>> >>
>> >> - Original Message -
>> >> From: "Mahesh S. Panicker" 
>> >> To: 
>> >> Sent: Wednesday, March 24, 2021 12:09 AM
>> >> Subject: [AI] Regarding accessibility issues with Axis Bank
>> >>
>> >>
>> >>> Dear all,
>> >>> I am writing this in the context of my experience with the Axis Bank
>> >>> online banking system. I happen to be a credit card only user of Axis
>> >>> Bank. Axis has 2 basic channels for online banking the Axis Bank
>> >>> website, and the Axis Mobile App on Android and IOS platforms.
>> >>> For some reasons, Axis hasn't allowed me to register for online
>> >>> banking on the website, each time I tried to register online, the
>> >>> system said my customer ID was invalid. On asking, the customer care
>> >>> had no clear idea as to why this was happening, though someone in the
>> >>> sales department speculated that they allow only account holders to
>> >>> use the web interface and CC only users have only the mobile app. On
>> >>> asking around among users though, I came across CC only users using
>> >>> online banking on Axis website.
>> >>> I was using the Axis Mobile app on Android. At the outset when I
>> >>> started using the app, it was, like many banking apps, not a hundred
>> >>> percent in terms of accessibility. There were significant issues, but
>> >>> if you've been around Android a bit, then you could kind of use most
>> >>> features.
>> >>> However, I recently found out that after an update, the app has
>> >>> broken
>> >>> accessibility completely. There is no interaction whatsoever with
>> >>> on-screen content as far as TalkBack is concerned. It doesn't read
>> >>> any
>> >>> controls, just doesn't read anything really on the screen, no matter
>> >>> you touch and explore or swipe. It is the first time that I have come
>> >>> across a 100 percent inaccessible banking app, that too from a major
>> >>> bank in the country.
>> >>> Anyone else facing similar issues with Axis Bank? Any workarounds?
>> >>> Any help would be much appreciated.
>> >>> --
>> >>> Dr. Mahesh S. Panicker
>> >>> Assistant Professor,
>> >>> Department of Political Science,
>> >>> Lady Shri Ram College for Women,
>> >>> Lajpat Nagar
>> >>> New Delhi 110024
>> >>>
>> >>> --
>> >>> Disclaimer:
>> >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking
>> of
>> >>> the person sending the mail and AI in no way relates itself to its
>> >>> veracity;
>> >>>
>> >>> 2. AI c

Re: [AI] Regarding accessibility issues with Axis Bank

2021-03-24 Thread Vaibhav Saraf
Hi,

Among whatever I have seen for now HDFC is better than others.

Just got a thought in my mind if anyone has an account on Standard
Chartered and how does it work? Coz it operates in nations where
accessibility is required by law and should have a better experience in
that way.

Thanks!


On Wed, 24 Mar 2021 at 20:26, Amiyo Biswas  wrote:

> Hello,
>
> Can you rate accessibility of various sites? Take into consideration both
> net banking and mobile banking etc. We should open account after checking
> these factors. We must be able to handle our own money.
>
> With best regards,
> Amiyo Biswas
> Cell: 6290527506 / 9433464329
>
> - Original Message -
> From: "Mahesh S. Panicker" 
> To: 
> Sent: Wednesday, March 24, 2021 1:28 PM
> Subject: Re: [AI] Regarding accessibility issues with Axis Bank
>
>
> >I checked with  a friend using Axis Mobile on IOS. He said that while
> > there are serious accessibility issues, it nevertheless is usable. On
> > Android, thre is 100 percent unusability now. Absolutely nothing is
> > read out after you are logged in.
> > Are you able to use Axis netbanking on axisbank.com?
> >
> > On 3/24/21, P L VERMA  wrote:
> >> axismobile is not at all accessible on my iphone s e with the latest
> >> update.
> >> compared with s b i, axis bank scores a big zero.
> >>
> >> - Original Message -----
> >> From: "Mahesh S. Panicker" 
> >> To: 
> >> Sent: Wednesday, March 24, 2021 12:09 AM
> >> Subject: [AI] Regarding accessibility issues with Axis Bank
> >>
> >>
> >>> Dear all,
> >>> I am writing this in the context of my experience with the Axis Bank
> >>> online banking system. I happen to be a credit card only user of Axis
> >>> Bank. Axis has 2 basic channels for online banking the Axis Bank
> >>> website, and the Axis Mobile App on Android and IOS platforms.
> >>> For some reasons, Axis hasn't allowed me to register for online
> >>> banking on the website, each time I tried to register online, the
> >>> system said my customer ID was invalid. On asking, the customer care
> >>> had no clear idea as to why this was happening, though someone in the
> >>> sales department speculated that they allow only account holders to
> >>> use the web interface and CC only users have only the mobile app. On
> >>> asking around among users though, I came across CC only users using
> >>> online banking on Axis website.
> >>> I was using the Axis Mobile app on Android. At the outset when I
> >>> started using the app, it was, like many banking apps, not a hundred
> >>> percent in terms of accessibility. There were significant issues, but
> >>> if you've been around Android a bit, then you could kind of use most
> >>> features.
> >>> However, I recently found out that after an update, the app has broken
> >>> accessibility completely. There is no interaction whatsoever with
> >>> on-screen content as far as TalkBack is concerned. It doesn't read any
> >>> controls, just doesn't read anything really on the screen, no matter
> >>> you touch and explore or swipe. It is the first time that I have come
> >>> across a 100 percent inaccessible banking app, that too from a major
> >>> bank in the country.
> >>> Anyone else facing similar issues with Axis Bank? Any workarounds?
> >>> Any help would be much appreciated.
> >>> --
> >>> Dr. Mahesh S. Panicker
> >>> Assistant Professor,
> >>> Department of Political Science,
> >>> Lady Shri Ram College for Women,
> >>> Lajpat Nagar
> >>> New Delhi 110024
> >>>
> >>> --
> >>> Disclaimer:
> >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking
> of
> >>> the person sending the mail and AI in no way relates itself to its
> >>> veracity;
> >>>
> >>> 2. AI cannot be held liable for any commission/omission based on the
> >>> mails
> >>>
> >>> sent through this mailing list..
> >>>
> >>>
> >>> Search for old postings at:
> >>> http://www.mail-archive.com/accessindia@accessindia.org.in/
> >>> ---
> >>> You received this message because you are subscribed to the Google
> >>> Groups
> >>>
> >>> "AccessIndia" group.
> >>> To unsubscribe from this group and stop receiving emails

Re: [AI] Regarding accessibility issues with Axis Bank

2021-03-24 Thread Amiyo Biswas

Hello,

Can you rate accessibility of various sites? Take into consideration both 
net banking and mobile banking etc. We should open account after checking 
these factors. We must be able to handle our own money.


With best regards,
Amiyo Biswas
Cell: 6290527506 / 9433464329

- Original Message - 
From: "Mahesh S. Panicker" 

To: 
Sent: Wednesday, March 24, 2021 1:28 PM
Subject: Re: [AI] Regarding accessibility issues with Axis Bank



I checked with  a friend using Axis Mobile on IOS. He said that while
there are serious accessibility issues, it nevertheless is usable. On
Android, thre is 100 percent unusability now. Absolutely nothing is
read out after you are logged in.
Are you able to use Axis netbanking on axisbank.com?

On 3/24/21, P L VERMA  wrote:

axismobile is not at all accessible on my iphone s e with the latest
update.
compared with s b i, axis bank scores a big zero.

- Original Message -
From: "Mahesh S. Panicker" 
To: 
Sent: Wednesday, March 24, 2021 12:09 AM
Subject: [AI] Regarding accessibility issues with Axis Bank



Dear all,
I am writing this in the context of my experience with the Axis Bank
online banking system. I happen to be a credit card only user of Axis
Bank. Axis has 2 basic channels for online banking the Axis Bank
website, and the Axis Mobile App on Android and IOS platforms.
For some reasons, Axis hasn't allowed me to register for online
banking on the website, each time I tried to register online, the
system said my customer ID was invalid. On asking, the customer care
had no clear idea as to why this was happening, though someone in the
sales department speculated that they allow only account holders to
use the web interface and CC only users have only the mobile app. On
asking around among users though, I came across CC only users using
online banking on Axis website.
I was using the Axis Mobile app on Android. At the outset when I
started using the app, it was, like many banking apps, not a hundred
percent in terms of accessibility. There were significant issues, but
if you've been around Android a bit, then you could kind of use most
features.
However, I recently found out that after an update, the app has broken
accessibility completely. There is no interaction whatsoever with
on-screen content as far as TalkBack is concerned. It doesn't read any
controls, just doesn't read anything really on the screen, no matter
you touch and explore or swipe. It is the first time that I have come
across a 100 percent inaccessible banking app, that too from a major
bank in the country.
Anyone else facing similar issues with Axis Bank? Any workarounds?
Any help would be much appreciated.
--
Dr. Mahesh S. Panicker
Assistant Professor,
Department of Political Science,
Lady Shri Ram College for Women,
Lajpat Nagar
New Delhi 110024

--
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of
the person sending the mail and AI in no way relates itself to its
veracity;

2. AI cannot be held liable for any commission/omission based on the 
mails


sent through this mailing list..


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http://www.mail-archive.com/accessindia@accessindia.org.in/
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--
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of 
the

person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the 
mails

sent through this mailing list..


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--
Dr. Mahesh S. Panicker
Assistant Professor,
Department of Political Science,
Lady Shri Ram College for Women,
Lajpat Nagar
New Delhi 110024

--
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of 
the person sending the mail and AI in no way relates itself to its 
veracity;


2. AI cannot be held liable for any commission/omission based on the mails 
sent through this mailing list..



Search for old postings at:
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Re: [AI] Regarding accessibility issues with Axis Bank

2021-03-24 Thread Mahesh S. Panicker
I checked with  a friend using Axis Mobile on IOS. He said that while
there are serious accessibility issues, it nevertheless is usable. On
Android, thre is 100 percent unusability now. Absolutely nothing is
read out after you are logged in.
Are you able to use Axis netbanking on axisbank.com?

On 3/24/21, P L VERMA  wrote:
> axismobile is not at all accessible on my iphone s e with the latest
> update.
> compared with s b i, axis bank scores a big zero.
>
> - Original Message -
> From: "Mahesh S. Panicker" 
> To: 
> Sent: Wednesday, March 24, 2021 12:09 AM
> Subject: [AI] Regarding accessibility issues with Axis Bank
>
>
>> Dear all,
>> I am writing this in the context of my experience with the Axis Bank
>> online banking system. I happen to be a credit card only user of Axis
>> Bank. Axis has 2 basic channels for online banking the Axis Bank
>> website, and the Axis Mobile App on Android and IOS platforms.
>> For some reasons, Axis hasn't allowed me to register for online
>> banking on the website, each time I tried to register online, the
>> system said my customer ID was invalid. On asking, the customer care
>> had no clear idea as to why this was happening, though someone in the
>> sales department speculated that they allow only account holders to
>> use the web interface and CC only users have only the mobile app. On
>> asking around among users though, I came across CC only users using
>> online banking on Axis website.
>> I was using the Axis Mobile app on Android. At the outset when I
>> started using the app, it was, like many banking apps, not a hundred
>> percent in terms of accessibility. There were significant issues, but
>> if you've been around Android a bit, then you could kind of use most
>> features.
>> However, I recently found out that after an update, the app has broken
>> accessibility completely. There is no interaction whatsoever with
>> on-screen content as far as TalkBack is concerned. It doesn't read any
>> controls, just doesn't read anything really on the screen, no matter
>> you touch and explore or swipe. It is the first time that I have come
>> across a 100 percent inaccessible banking app, that too from a major
>> bank in the country.
>> Anyone else facing similar issues with Axis Bank? Any workarounds?
>> Any help would be much appreciated.
>> --
>> Dr. Mahesh S. Panicker
>> Assistant Professor,
>> Department of Political Science,
>> Lady Shri Ram College for Women,
>> Lajpat Nagar
>> New Delhi 110024
>>
>> --
>> Disclaimer:
>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
>> the person sending the mail and AI in no way relates itself to its
>> veracity;
>>
>> 2. AI cannot be held liable for any commission/omission based on the mails
>>
>> sent through this mailing list..
>>
>>
>> Search for old postings at:
>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>> ---
>> You received this message because you are subscribed to the Google Groups
>>
>> "AccessIndia" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>>
>> email to accessindia+unsubscr...@accessindia.org.in.
>> To view this discussion on the web visit
>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFAyNEMLFaGXa-ZsZiKONZ60RqRPbu0oW69DU%2BdpSmYrMSbZsA%40mail.gmail.com.
>>
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the
> person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
> Search for old postings at:
> http://www.mail-archive.com/accessindia@accessindia.org.in/
> ---
> You received this message because you are subscribed to the Google Groups
> "AccessIndia" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to accessindia+unsubscr...@accessindia.org.in.
> To view this discussion on the web visit
> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/006d01d72079%24491f03e0%246401a8c0%40LENOVOPC.
>


-- 
Dr. Mahesh S. Panicker
Assistant Professor,
Department of Political Science,
Lady Shri Ram College for Women,
Lajpat Nagar
New Delhi 110024

-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing

Re: [AI] Regarding accessibility issues with Axis Bank

2021-03-24 Thread P L VERMA

axismobile is not at all accessible on my iphone s e with the latest update.
compared with s b i, axis bank scores a big zero.

- Original Message - 
From: "Mahesh S. Panicker" 

To: 
Sent: Wednesday, March 24, 2021 12:09 AM
Subject: [AI] Regarding accessibility issues with Axis Bank



Dear all,
I am writing this in the context of my experience with the Axis Bank
online banking system. I happen to be a credit card only user of Axis
Bank. Axis has 2 basic channels for online banking the Axis Bank
website, and the Axis Mobile App on Android and IOS platforms.
For some reasons, Axis hasn't allowed me to register for online
banking on the website, each time I tried to register online, the
system said my customer ID was invalid. On asking, the customer care
had no clear idea as to why this was happening, though someone in the
sales department speculated that they allow only account holders to
use the web interface and CC only users have only the mobile app. On
asking around among users though, I came across CC only users using
online banking on Axis website.
I was using the Axis Mobile app on Android. At the outset when I
started using the app, it was, like many banking apps, not a hundred
percent in terms of accessibility. There were significant issues, but
if you've been around Android a bit, then you could kind of use most
features.
However, I recently found out that after an update, the app has broken
accessibility completely. There is no interaction whatsoever with
on-screen content as far as TalkBack is concerned. It doesn't read any
controls, just doesn't read anything really on the screen, no matter
you touch and explore or swipe. It is the first time that I have come
across a 100 percent inaccessible banking app, that too from a major
bank in the country.
Anyone else facing similar issues with Axis Bank? Any workarounds?
Any help would be much appreciated.
--
Dr. Mahesh S. Panicker
Assistant Professor,
Department of Political Science,
Lady Shri Ram College for Women,
Lajpat Nagar
New Delhi 110024

--
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of 
the person sending the mail and AI in no way relates itself to its 
veracity;


2. AI cannot be held liable for any commission/omission based on the mails 
sent through this mailing list..



Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/
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--
Disclaimer:
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person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


Search for old postings at:
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[AI] Regarding accessibility issues with Axis Bank

2021-03-23 Thread Mahesh S. Panicker
Dear all,
I am writing this in the context of my experience with the Axis Bank
online banking system. I happen to be a credit card only user of Axis
Bank. Axis has 2 basic channels for online banking the Axis Bank
website, and the Axis Mobile App on Android and IOS platforms.
For some reasons, Axis hasn't allowed me to register for online
banking on the website, each time I tried to register online, the
system said my customer ID was invalid. On asking, the customer care
had no clear idea as to why this was happening, though someone in the
sales department speculated that they allow only account holders to
use the web interface and CC only users have only the mobile app. On
asking around among users though, I came across CC only users using
online banking on Axis website.
I was using the Axis Mobile app on Android. At the outset when I
started using the app, it was, like many banking apps, not a hundred
percent in terms of accessibility. There were significant issues, but
if you've been around Android a bit, then you could kind of use most
features.
However, I recently found out that after an update, the app has broken
accessibility completely. There is no interaction whatsoever with
on-screen content as far as TalkBack is concerned. It doesn't read any
controls, just doesn't read anything really on the screen, no matter
you touch and explore or swipe. It is the first time that I have come
across a 100 percent inaccessible banking app, that too from a major
bank in the country.
Anyone else facing similar issues with Axis Bank? Any workarounds?
Any help would be much appreciated.
-- 
Dr. Mahesh S. Panicker
Assistant Professor,
Department of Political Science,
Lady Shri Ram College for Women,
Lajpat Nagar
New Delhi 110024

-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/
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