SAP TDP on TSM 5.1 Open Sessions

[Lawrie Scott]

Hi
 
TSM 5.1.1 running on a Compaq Proliant 2gig Mem 2 750Mhz Processor with
2 TL891 Libraries with 2 Drives each.
The SAP/R3 on Oracle runs on Compaq Alpha Server running Tru64 Unix with
4 Processors in a 4 machine cluster.
 
I run a SAP Log backup at 13:00 and a Full backup of the three (SPP,
SPQ, PSD) databases at 21:00. Generally these run fine and I receive and
e-mail upon completion showing the completion status. However now again
the job fails for whatever error, and then leaves open sessions on the
Tru64 Unix servers, which I then have to manually go and cancel to get
the job to complete. These session are not displayed as sessions on the
TSM server but only in the background on the Tru64 Server. Once I have
manually cancelled these sessions the script running the backup
completes and I get an e-mail notification showing a failed status.
 
Is there something I can set to get these session to cancel
automatically if a certain time period has passed. The only way I can
currently identify these session is with the ps -ef |grep  command
then kill the session. Sometimes this error goes unnoticed and sits in
this state for a few days. It has no impact on future scheduled backups.
 
Thanx for the help in advance
 
 
Lawrie Scott 
For: Persetel / Q Vector KZN South Africa 
Company Registration Number: 1993/003683/07
Tel: +27 (0) 31 5609222 
Fax: +27 (0) 31 5609495 
Cell: +27 (0) 835568488
E-mail:  [EMAIL PROTECTED]
 
 

A headachy question!TSM language is not the same as my OS language.

[fenglimian]

Hi all;
I had installed a TSM server and client in my RS/6000(my operation system is AIX 
4.3.3),and my  system language is Chinese GBK not use english,but my TSM is english 
edtion,now when I try to use this client communicate with my RS/6000 TSM server,  the 
client don¡®t display the user ID ,when I input the user ID and the password the 
password proclaimed in writing,and the server feedback the password error.What should 
I do now?


fenglimian
[EMAIL PROTECTED]
2002-11-06

Re: Help on DB2 restore USE TSM

[fenglimian]

Hi,Bill Boyer,
  If you want to rollforward ,you need set you database configuration LOGRETAIN ON or 
UEREXIT ON,and you should compile "db2uext2.cadsm(you can rename it db2uext2.c)",this 
file locate in path sqllib/samples/c.,then move it to path sqllib/adm.





>Anyone out there able to help me on a DB2 restore?
>
>WHen I do the RESTORE DB USE TSM TAKEN ON , and I know that the
>backup for this is on tape, I don't see the tape mount, but the restore
>completes successfully..or so it says. I see sessions starting/stopping for
>the instance, but I don't see any call for tape media.
>
>Then when I try to ROLLFORWARD, it sit there in a "DB pending" state.
>
>Can someone help me here? Or point me to a list?
>
>Bill Boyer
>DSS, Inc.

= = = = = = = = = = = = = = = = = = = =



fenglimian
[EMAIL PROTECTED]
2002-11-06

Fun with a bulk door on a tape library

[Coats, Jack]

Whoopee!  Just got an upgrade to my tape library (IBM 3583).  Put in some
more slots, tape drives and a bulk loader door.  The door now has 12 slots
in it, up from 1.

I have tried some things, but I know there are come command shortcuts for
using the bulk loader door efficiently.
What I need to do is to be able to:

1. Checking copypool and old database backup tapes back into the library.

2. Checkout copypool and database backup tapes to be sent offsite.

Currently I use
   checkin libv   stat=scr
  or checkin libv   stat=pri
   checkout libv  

And I assume that all I need to do is put
   checkin libv  stat=scr search=bulk
  or checkin libv   stat=pri search=bulk
   checkout libv   rec=bulk

The one for checking in with stat=pri seems wrong somehow.
Hints or suggestions on 'proper' use of a bulk door?

Other than just getting the syntax down and working my objective is to:
1. In the morning, have my database backup tape and all copypool tapes in
   my library to be put into the bulk door.
2. Load the bulk door with the incoming database backup tape and returning
   copypool tapes (ready for reuse), and have everything update and put away
   properly.

My environment is WinNT 4.0 with TSM 4.1.3 in the process of moving to
(upgrading)
Win2K Server with TSM 4.2 (can't go further because I still have Novell
4.1.1 clients).

TIA ... Jack

Client Scheduler stopping/ TSM 5.1.5.1

[Gill, Geoffrey L.]

A short update to everyone watching the TSM 5.1.5.1 posts. I've been asked
twice to change Resource Timeout value, which is now 100. Most of the missed
backups I was having are gone but support still wants me to monitor for the
lock I was seeing and then run a bunch of commands to gather info if I can.
Unfortunately backups are so late I've just had it. It's not that I don't
want to help, it's just so late I'm tired.

As for the missed backups I am seeing now, I can tell it's because the
schedule service is stopped. Since I don't have access to these computers I
can't start it, don't know if it stopped on its own, or if someone
purposefully stopped it. Are there any issues related to the Scheduler
service stopping with certain levels of TSM client on WIN2K or NT?

I'm also seeing a failed report on what looks like a completed backup. The
data is there, the session tries to connect to the server and none are
available and an entry in the client log as failed. ANS1512E Scheduled event
BLAH-BLAH failed. Return code=12. After the 15 minute window it retries and
sends the data to the server because this time it got a connection and it
returns the next scheduled backup.

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail: [EMAIL PROTECTED]
Phone:  (858) 826-4062
Pager:   (877) 905-7154

Windows Disaster Recovery

[Cinda Mullen]

We are needing some feedback regarding the W2K Disaster Recovery
options.

How are some of you handling restore of system state info to different
hardware?

We feel comfortable we can restore to the same hardware but, have
problems with the Disaster Recovery process.  Specifically, active
directory on different hardware.

Any comments/suggestions/ideas and especially any success stories would
be appreciated...

Thanks,
Cinda Mullen
Ascension Health ISD



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Help on DB2 restore USE TSM

[Bill Boyer]

Anyone out there able to help me on a DB2 restore?

WHen I do the RESTORE DB USE TSM TAKEN ON , and I know that the
backup for this is on tape, I don't see the tape mount, but the restore
completes successfully..or so it says. I see sessions starting/stopping for
the instance, but I don't see any call for tape media.

Then when I try to ROLLFORWARD, it sit there in a "DB pending" state.

Can someone help me here? Or point me to a list?

Bill Boyer
DSS, Inc.

activity log turning on help in TSM (Tivoli storage manager) 5.1?

[murali ramaswamy]

Hi,
Any ideas how to turn activity log on so that activity log file generated in
Tivoli Storage Manager.  When I set the location for the activity log
through client GUI, the log file not generated after backup.
Thanks
-murali







From: Andrew Raibeck <[EMAIL PROTECTED]>
Reply-To: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Subject: Re: HELP ON wzrdhlpr.exe command lIn TSM (Tivoli storage manager)
5.1?
Date: Sun, 3 Nov 2002 01:01:03 -0700

1) My primary advice is that you follow the advice I gave you before, and
work on getting the ODBC driver set up correctly. I pointed you to
detailed diagnostic information in the README file, and offered to have
you send me the results so that I can get a better understanding of the
problem. Once the ODBC driver is set up correctly, it will work as I have
already shown you.

2) While it may work okay, I do not recommend using the wzrdhlpr.exe file
that ships with the TSM server, as it is not intended for end-user use.
Instead, you should be using the administrative command line interface
that ships with the TSM client, dsmadmc.exe.

3) To read the file "murali", get rid of the imports for
java.io.InputStream and InputStreamReader, and get rid of the "is" and
"reader" variables (and all lines refering to those variables). Instead,
use FileReader. You can also get rid of the declaration for "process".
Also, uncomment the code at the end of the "try" block.

4) exec() launches the command in a separate process but does not wait for
that process to end. Therefore you should use the process's waitFor()
method to make the parent process wait for the child process to finish
before processing continues. Note that waitFor() throws
InterruptedException. Also, make sure to use the "/c" option after "cmd".

   import java.io.FileReader;
   ...

   try {
  ...
  String command = "cmd /c dsmadmc -id=raibeck -password=bab5com
select * from sessions > murali";
  Runtime.getRuntime().exec(command).waitFor();
  br = new BufferedReader(new FileReader("murali"));
  System.out.println("br = " + br);
  String line;
  while ((line = br.readLine())!=null) {
 System.out.println("line:"+line);
  }
   }
   catch(InterruptedException intex)
   {
  System.out.println(intex.getMessage());
   }
   ...

5) You may find it desirable to add the -commadelimited or -tabdelimited
option to dsmadmc, which will help in parsing the resulting output. See
the TSM Administrator's Reference, Chapter 3, for more information about
the command line interface.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: [EMAIL PROTECTED] (change eye to i to reply)

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




murali ramaswamy <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
11/01/2002 09:14
Please respond to "ADSM: Dist Stor Manager"


To: [EMAIL PROTECTED]
cc:
Subject:Re: HELP ON wzrdhlpr.exe command lIn TSM (Tivoli
storage manager) 5.1?



Hi,
  When I execute the command on MSDOS prompt it writes the output to the
file murali but when I do the same through java code as shown at end it
does
not write and it does not give any erros either.  Any thoughts?  (I tried
to
capture the console output without redirecting to a file first.  But that
hangs as on console it shows number of pages and for each page waits for
user input of pressing Enter key or C key.)
Thanks
Code is below:

D:\Program Files\tivoli\tsm\console>wzrdhlpr -id=admin -password=admin
-tab
select * from sessions > murali


import java.io.InputStream;
import java.io.InputStreamReader;
import java.io.Reader;
import java.io.BufferedReader;
import java.io.IOException;
import java.sql.*;

public class TSM extends TSMConnect
{
  public static void main(String args[])
{
   if (args.length != 0)
  {
System.out.println("Usage: java TSM");
System.exit(1);
  }
  String query = "SELECT * FROM columns";
  TSM tsmObj = new TSM();
  Connection dbc = null;
  Statement stmt = null;
  ResultSet resultSet = null;
  Process process = null;
  InputStream is = null;
  Reader reader = null;
  BufferedReader br = null;
  try
{

dbc = tsmObj.connect();
stmt = dbc.createStatement();
resultSet = stmt.executeQuery(query);
tsmObj.presentResultSet(resultSet);
Runtime.getRuntime().exec("cmd d:");
Runtime.getRuntime().exec("cmd /c cd D:\\Program
Files\\tivoli\\tsm\\console\\");
String command = "cmd wzrdhlpr -id=admin -password=admin select * from
sessions > murali";
//process =
Runtime.getRuntime().exec(command);
/*is = process.getInputStream();
reader = new InputStreamReader(is);
br = new BufferedReader(reader);
String line;
while ((line = br.readLine())!=null) {
  System.out.println("line:"+line);
  

Re: Volume not available?

[Paul Miller]

Wouldn't an audit volume also fix this?

-Original Message-
From: [EMAIL PROTECTED] [mailto:jtaylor@;ENLOGIX.COM]
Sent: Tuesday, November 05, 2002 14:56
To: [EMAIL PROTECTED]
Subject: Re: Volume not available?


I have seen this happen once (long time ago) I did not get an answer
from
IBM as to what caused the problem.  However the following steps did fix
the
problem:

1. check the tape out of the library with remove=no option.
2. Open up the library and put the tape in the recovery slot.
3. Check the tape back into the library.

I just checked my notes.  The only reason that the tape was checked out
with
the remove=no option was that a regular checkout  failed.  I do not have
anything in my notes as to why we put the tape in the recovery slot vs.
the
I/O station.

I hope this helps in your situation.

Jim

-Original Message-
From: David E Ehresman [mailto:deehre01@;LOUISVILLE.EDU]
Sent: Tuesday, November 05, 2002 3:29 PM
To: [EMAIL PROTECTED]
Subject: Volume not available?


I'm getting "ANR1229W Volume 700270 cannot be backed up - volume is
offline or access mode is "unavailable" or "destroyed" " messages for a
volume.  A "q libvol 3494 700270"  reports the volume is in the library.
 A "q vol 700270 f=d" reports access=read/write and status=filling.  The
tape is not already mounted on a drive when the error occus.  So in what
sense is this tape unavailable or destroyed and how do I convince TSM to
use the tape.

David

W2K recovery testing

[Adams, Matt (US - Hermitage)]

Here is the background info:

Client:  Compaq GL380 running W2K SP3.  TSM client 5.1.5.2
TSM server:  TSM version 4.2.1.11 running on AIX 4.3.3

The problem:

We use Compaq Insight Agents to "team" the NIC's for redundancy.  There is a
built in NIC and an additional NIC added.

We perform the recommended recovery steps.

Boot from Windows 2000 SP3 CD
Delete C partition
Create C partition (identical size)
Install Windows
Login to Windows as administrator
Apply Compaq SSD to ensure NIC and hardware drivers match preinstall

Configure Compaq NICs to match the preinstall configuration
Install TSM client
Restore contents of C.
Restore System Objects through TSM GUI
Boot

When the server comes back up, the NIC's are not configured the same at all.
We have to blow away the configuration and reconfigure everything.

Has anyone else in the same environment experienced the same problems??

Regards,

Matt Adams
Tivoli Storage Manager Team
Hermitage Site Tech
Deloitte & Touche USA LLP


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Re: Volume not available?

[Bob Booth - UIUC]

I have had this problems numerous times with several levels of TSM.  Once it
was because TSM had a reclaim process for that volume pending (somewhere), that
could not get canceled.  I was at 4.1.X at that time, and a restart of TSM
fixed it.  I just had the problem when I upgraded to 4.2.3, and a update v xx
acc=readw fixed that one.  The tape shows available, readw, and in the
library checked in at the time.  I restarted the backup stg, and it took right
off.

good luck.

bob

On Tue, Nov 05, 2002 at 03:29:15PM -0500, David E Ehresman wrote:
> I'm getting "ANR1229W Volume 700270 cannot be backed up - volume is
> offline or access mode is "unavailable" or "destroyed" " messages for a
> volume.  A "q libvol 3494 700270"  reports the volume is in the library.
>  A "q vol 700270 f=d" reports access=read/write and status=filling.  The
> tape is not already mounted on a drive when the error occus.  So in what
> sense is this tape unavailable or destroyed and how do I convince TSM to
> use the tape.
>
> David

Re: Volume not available?

[Jim Taylor]

I have seen this happen once (long time ago) I did not get an answer from
IBM as to what caused the problem.  However the following steps did fix the
problem:

1. check the tape out of the library with remove=no option.
2. Open up the library and put the tape in the recovery slot.
3. Check the tape back into the library.

I just checked my notes.  The only reason that the tape was checked out with
the remove=no option was that a regular checkout  failed.  I do not have
anything in my notes as to why we put the tape in the recovery slot vs. the
I/O station.

I hope this helps in your situation.

Jim

-Original Message-
From: David E Ehresman [mailto:deehre01@;LOUISVILLE.EDU]
Sent: Tuesday, November 05, 2002 3:29 PM
To: [EMAIL PROTECTED]
Subject: Volume not available?


I'm getting "ANR1229W Volume 700270 cannot be backed up - volume is
offline or access mode is "unavailable" or "destroyed" " messages for a
volume.  A "q libvol 3494 700270"  reports the volume is in the library.
 A "q vol 700270 f=d" reports access=read/write and status=filling.  The
tape is not already mounted on a drive when the error occus.  So in what
sense is this tape unavailable or destroyed and how do I convince TSM to
use the tape.

David

Re: Volume not available?

[Davidson, Becky]

Are any of your drives offline?  Do you have any drives available?  What
happens when you do an audit vol 700270 fix=yes?
becky

-Original Message-
From: David E Ehresman [mailto:deehre01@;LOUISVILLE.EDU]
Sent: Tuesday, November 05, 2002 2:29 PM
To: [EMAIL PROTECTED]
Subject: Volume not available?


I'm getting "ANR1229W Volume 700270 cannot be backed up - volume is
offline or access mode is "unavailable" or "destroyed" " messages for a
volume.  A "q libvol 3494 700270"  reports the volume is in the library.
 A "q vol 700270 f=d" reports access=read/write and status=filling.  The
tape is not already mounted on a drive when the error occus.  So in what
sense is this tape unavailable or destroyed and how do I convince TSM to
use the tape.

David

Volume not available?

[David E Ehresman]

I'm getting "ANR1229W Volume 700270 cannot be backed up - volume is
offline or access mode is "unavailable" or "destroyed" " messages for a
volume.  A "q libvol 3494 700270"  reports the volume is in the library.
 A "q vol 700270 f=d" reports access=read/write and status=filling.  The
tape is not already mounted on a drive when the error occus.  So in what
sense is this tape unavailable or destroyed and how do I convince TSM to
use the tape.

David

Renaming tsm winxx clients

[Tim Brown]

when a server ex. server01 with drives c: and d: are initially backed up with tsm
2 file spaces besides the systemobject are are created  \\server01\c$ and \\server01\d$

i can then rename the server to server99 and rename the filespaces to \\server99\c$ 
and \\server99\d$ 

my next incremental backup seems to be a full backup
is this normal in a situation where you rename a server

Tim Brown
Systems Specialist
Central Hudson Gas & Electric
284 South Avenue
Poughkeepsie, NY 12601
 
Phone: 845-486-5643
Fax: 845-486-5921
Pager: 845-455-6985
 
[EMAIL PROTECTED]

TDP in Extended Stored Procedures

[Large, Matthew]

All,

I was wondering if anyone has everused this method to run backups from
within SQL?

"I reckon I should be able to shell TDP command line scripts from within SQL
Server using an extended stored procedures"

Now, I'm no SQL guru, and I've read a little about this, and initially I
can't see why it shouldn't work, as long as all the environment variables
are set. So I was just wondering if ANYONE else is doing anything REMOTELY
like this?

Does it work?
What probelm did you have, if any?

All answers gratefully received.
Regards,
Large

Matthew Large
TSM Infrastructure Engineer
Lavington Street
Int: 7430 4995
Ext: +44 207 902 4995



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Re: StorageTek L700E library & TSM question

[tsmadmin account for Excaliber Business Solutions]

Sorry, did not see you're SCSI based and not using ACSLS. Nonetheless we do
experience L700 moments where
cap processing cause problems in ACSLS and tape drive access. Severe
problems at this stage.

Campbell
Origin>-Original Message-
Origin>From: Spearman, Wayne [mailto:wmspearman@;NOVANTHEALTH.ORG]
Origin>Sent: Tuesday, November 05, 2002 5:46 PM
Origin>To: [EMAIL PROTECTED]
Origin>Subject: Re: StorageTek L700E library & TSM question
Origin>
Origin>
Origin>Hi Tim,
Origin>Thanks for the reply. At your next opportunity could you
Origin>confirm whether the
Origin>robot inventories the CAP when you insert a tape in it
Origin>and whether this is
Origin>done before the checkin command is issued?
Origin>
Origin>You help is greatly appreciated,
Origin>Wayne
Origin>
Origin>-Original Message-
Origin>From: HEMPSTEAD, Tim [mailto:Tim.HEMPSTEAD@;READING.SEMA.SLB.COM]
Origin>Sent: Tuesday, November 05, 2002 10:36 AM
Origin>To: [EMAIL PROTECTED]
Origin>Subject: Re: StorageTek L700E library & TSM question
Origin>
Origin>
Origin>We have a L700 with TSM on AIX and we just put the tapes
Origin>in the CAPs and
Origin>then do a checkin from bulk and then reply to the
Origin>request as per normal.
Origin>Incidentally we also had major problems with our L700
Origin>like Robin has had
Origin>below.  I don't know if it would help but you could try
Origin>redefining the
Origin>library device (lb0) and see if recreating that makes
Origin>any difference.
Origin>
Origin>Tim
Origin>
Origin>
Origin>-Original Message-
Origin>From: Robin Sharpe [mailto:Robin_Sharpe@;BERLEX.COM]
Origin>Sent: 05 November 2002 15:16
Origin>To: [EMAIL PROTECTED]
Origin>Subject: Re: StorageTek L700E library & TSM question
Origin>
Origin>
Origin>Sounds like there is something wrong with your library.
Origin>We have an HP
Origin>20/700, which is a rebadged STK L700.  I'm pretty sure
Origin>the robot does look
Origin>at the CAP when we put tapes in without being prompted
Origin>by TSM.  We
Origin>definitely see tapes in there on the web interface, and
Origin>checkins work as
Origin>expected.  Do you have one CAP or two?  We have two, and
Origin>it always goes to
Origin>CAP B (the one on the right) first, for everything.  We
Origin>have another 20/700
Origin>at our west coast location, and they have had lots of
Origin>problems with it...
Origin>mostly robot/barcode related.  Many parts were replaced.
Origin> They went
Origin>back-level in firmware to match us.  They finally got it
Origin>stable, but it
Origin>required many months and intensive involvement of HP
Origin>"top gun" CE.  We
Origin>started with TSM 4.1 & upgraded to 5.1 on HP-UX server,
Origin>and the 20/700
Origin>worked fone on both (there were new drivers in 5.1 for HP-UX).
Origin>
Origin>Robin Sharpe
Origin>Berlex Labs
Origin>
Origin>
Origin>
Origin>"Spearman, Wayne"
Origin>EALTH.ORG>  To:
Origin>[EMAIL PROTECTED]
Origin>Sent by: "ADSM: cc:
Origin>Dist Stor Manager"  Subject:
Origin><[EMAIL PROTECTED]
Origin>StorageTek L700E library &
Origin>TSM question
Origin>DU>
Origin>
Origin>
Origin>11/05/02 10:00 AM
Origin>Please respond to
Origin>"ADSM: Dist Stor
Origin>Manager"
Origin>
Origin>
Origin>
Origin>
Origin>
Origin>Hi All,
Origin>We have a new STK L700e LTO tape library attached to a
Origin>new AIX TSM server.
Origin>We are not running ACLS on the library. I can't get the
Origin>library to accept
Origin>tapes via the Cartridge Access Point (CAP). We open the
Origin>door, place a tape
Origin>in the slot, close the door, and run the checkin command
Origin>specifying BULK.
Origin>The process ends in a failure. The robot never looks at the CAP.
Origin>
Origin>When we put the tape in the CAP, the robot never
Origin>inventories the CAP. I find
Origin>this odd as our IBM 3494 tape libraries always check the
Origin>CAP when the door
Origin>is opened to see what has happened. STK support says
Origin>their library doesn't
Origin>do this. STK support says TSM has to tell the robot to
Origin>go check the CAP. I
Origin>can't find anything in the TSM books that supports this.
Origin>The STK web GUI
Origin>never shows tapes in the CAP either.
Origin>
Origin>Can anyone help with this dilemma?
Origin>
Origin>Thanks,
Origin>
Origin>Wayne Spearman
Origin>Information Technology - Software Systems Engineer
Origin>Novant Health - Central Services
Origin>Charlotte, NC
Origin>Phone:  704-384-7019
Origin>Fax:  704-316-9936
Origin>email:[EMAIL PROTECTED]
Origin>
Origin>
Origin>
Origin>This message and any included attachments are from
Origin>NOVANT HEALTH INC. and
Origin>are intended only for the addressee(s). The information
Origin>contained herein may
Origin>include trade secrets or privileged or otherwise
Origin>confidential information.
Origin>Unauthorized revi

Re: StorageTek L700E library & TSM question

[tsmadmin account for Excaliber Business Solutions]

Hi, next time you do the checkin specify CAPID=0,0,0 or whatever your capid
is on your L700. We're using ACSLS code 6.0.1 patch level PTF762430 and as
of that time the checkin required this CAP pointer.

I have a question though..did you define the LTO's as ECARTRIDGE or LTO
device types in the deviceclass definition?

Secondly, we can only get the AIX FC discovery to leave the LTO's in DEFINED
state. Any input around this problem?

We are TSM 5.1.1.6 and acsls.devices code at 5.1.1.0. AIX is at 5.1.02
level.

We're using IBM Ultrium-TD1 devices in the L700 at latest firmware levels.

Help is appreciated

Campbell



Origin>-Original Message-
Origin>From: Spearman, Wayne [mailto:wmspearman@;NOVANTHEALTH.ORG]
Origin>Sent: Tuesday, November 05, 2002 5:46 PM
Origin>To: [EMAIL PROTECTED]
Origin>Subject: Re: StorageTek L700E library & TSM question
Origin>
Origin>
Origin>Hi Tim,
Origin>Thanks for the reply. At your next opportunity could you
Origin>confirm whether the
Origin>robot inventories the CAP when you insert a tape in it
Origin>and whether this is
Origin>done before the checkin command is issued?
Origin>
Origin>You help is greatly appreciated,
Origin>Wayne
Origin>
Origin>-Original Message-
Origin>From: HEMPSTEAD, Tim [mailto:Tim.HEMPSTEAD@;READING.SEMA.SLB.COM]
Origin>Sent: Tuesday, November 05, 2002 10:36 AM
Origin>To: [EMAIL PROTECTED]
Origin>Subject: Re: StorageTek L700E library & TSM question
Origin>
Origin>
Origin>We have a L700 with TSM on AIX and we just put the tapes
Origin>in the CAPs and
Origin>then do a checkin from bulk and then reply to the
Origin>request as per normal.
Origin>Incidentally we also had major problems with our L700
Origin>like Robin has had
Origin>below.  I don't know if it would help but you could try
Origin>redefining the
Origin>library device (lb0) and see if recreating that makes
Origin>any difference.
Origin>
Origin>Tim
Origin>
Origin>
Origin>-Original Message-
Origin>From: Robin Sharpe [mailto:Robin_Sharpe@;BERLEX.COM]
Origin>Sent: 05 November 2002 15:16
Origin>To: [EMAIL PROTECTED]
Origin>Subject: Re: StorageTek L700E library & TSM question
Origin>
Origin>
Origin>Sounds like there is something wrong with your library.
Origin>We have an HP
Origin>20/700, which is a rebadged STK L700.  I'm pretty sure
Origin>the robot does look
Origin>at the CAP when we put tapes in without being prompted
Origin>by TSM.  We
Origin>definitely see tapes in there on the web interface, and
Origin>checkins work as
Origin>expected.  Do you have one CAP or two?  We have two, and
Origin>it always goes to
Origin>CAP B (the one on the right) first, for everything.  We
Origin>have another 20/700
Origin>at our west coast location, and they have had lots of
Origin>problems with it...
Origin>mostly robot/barcode related.  Many parts were replaced.
Origin> They went
Origin>back-level in firmware to match us.  They finally got it
Origin>stable, but it
Origin>required many months and intensive involvement of HP
Origin>"top gun" CE.  We
Origin>started with TSM 4.1 & upgraded to 5.1 on HP-UX server,
Origin>and the 20/700
Origin>worked fone on both (there were new drivers in 5.1 for HP-UX).
Origin>
Origin>Robin Sharpe
Origin>Berlex Labs
Origin>
Origin>
Origin>
Origin>"Spearman, Wayne"
Origin>EALTH.ORG>  To:
Origin>[EMAIL PROTECTED]
Origin>Sent by: "ADSM: cc:
Origin>Dist Stor Manager"  Subject:
Origin><[EMAIL PROTECTED]
Origin>StorageTek L700E library &
Origin>TSM question
Origin>DU>
Origin>
Origin>
Origin>11/05/02 10:00 AM
Origin>Please respond to
Origin>"ADSM: Dist Stor
Origin>Manager"
Origin>
Origin>
Origin>
Origin>
Origin>
Origin>Hi All,
Origin>We have a new STK L700e LTO tape library attached to a
Origin>new AIX TSM server.
Origin>We are not running ACLS on the library. I can't get the
Origin>library to accept
Origin>tapes via the Cartridge Access Point (CAP). We open the
Origin>door, place a tape
Origin>in the slot, close the door, and run the checkin command
Origin>specifying BULK.
Origin>The process ends in a failure. The robot never looks at the CAP.
Origin>
Origin>When we put the tape in the CAP, the robot never
Origin>inventories the CAP. I find
Origin>this odd as our IBM 3494 tape libraries always check the
Origin>CAP when the door
Origin>is opened to see what has happened. STK support says
Origin>their library doesn't
Origin>do this. STK support says TSM has to tell the robot to
Origin>go check the CAP. I
Origin>can't find anything in the TSM books that supports this.
Origin>The STK web GUI
Origin>never shows tapes in the CAP either.
Origin>
Origin>Can anyone help with this dilemma?
Origin>
Origin>Thanks,
Origin>
Origin>Wayne Spearman
Origin>Information Technology - Software Systems Engineer
Origin>Novant Health - Central Services
Origin>Charlot

Re: StorageTek L700E library & TSM question

[Spearman, Wayne]

Hi Tim,
Thanks for the reply. At your next opportunity could you confirm whether the
robot inventories the CAP when you insert a tape in it and whether this is
done before the checkin command is issued?

You help is greatly appreciated,
Wayne

-Original Message-
From: HEMPSTEAD, Tim [mailto:Tim.HEMPSTEAD@;READING.SEMA.SLB.COM]
Sent: Tuesday, November 05, 2002 10:36 AM
To: [EMAIL PROTECTED]
Subject: Re: StorageTek L700E library & TSM question


We have a L700 with TSM on AIX and we just put the tapes in the CAPs and
then do a checkin from bulk and then reply to the request as per normal.
Incidentally we also had major problems with our L700 like Robin has had
below.  I don't know if it would help but you could try redefining the
library device (lb0) and see if recreating that makes any difference.

Tim


-Original Message-
From: Robin Sharpe [mailto:Robin_Sharpe@;BERLEX.COM]
Sent: 05 November 2002 15:16
To: [EMAIL PROTECTED]
Subject: Re: StorageTek L700E library & TSM question


Sounds like there is something wrong with your library.  We have an HP
20/700, which is a rebadged STK L700.  I'm pretty sure the robot does look
at the CAP when we put tapes in without being prompted by TSM.  We
definitely see tapes in there on the web interface, and checkins work as
expected.  Do you have one CAP or two?  We have two, and it always goes to
CAP B (the one on the right) first, for everything.  We have another 20/700
at our west coast location, and they have had lots of problems with it...
mostly robot/barcode related.  Many parts were replaced.  They went
back-level in firmware to match us.  They finally got it stable, but it
required many months and intensive involvement of HP "top gun" CE.  We
started with TSM 4.1 & upgraded to 5.1 on HP-UX server, and the 20/700
worked fone on both (there were new drivers in 5.1 for HP-UX).

Robin Sharpe
Berlex Labs



"Spearman, Wayne"
  To:[EMAIL PROTECTED]
Sent by: "ADSM: cc:
Dist Stor Manager"  Subject:
<[EMAIL PROTECTED]StorageTek L700E library &
TSM question
DU>


11/05/02 10:00 AM
Please respond to
"ADSM: Dist Stor
Manager"





Hi All,
We have a new STK L700e LTO tape library attached to a new AIX TSM server.
We are not running ACLS on the library. I can't get the library to accept
tapes via the Cartridge Access Point (CAP). We open the door, place a tape
in the slot, close the door, and run the checkin command specifying BULK.
The process ends in a failure. The robot never looks at the CAP.

When we put the tape in the CAP, the robot never inventories the CAP. I find
this odd as our IBM 3494 tape libraries always check the CAP when the door
is opened to see what has happened. STK support says their library doesn't
do this. STK support says TSM has to tell the robot to go check the CAP. I
can't find anything in the TSM books that supports this. The STK web GUI
never shows tapes in the CAP either.

Can anyone help with this dilemma?

Thanks,

Wayne Spearman
Information Technology - Software Systems Engineer
Novant Health - Central Services
Charlotte, NC
Phone:  704-384-7019
Fax:  704-316-9936
email:[EMAIL PROTECTED]



This message and any included attachments are from NOVANT HEALTH INC. and
are intended only for the addressee(s). The information contained herein may
include trade secrets or privileged or otherwise confidential information.
Unauthorized review, forwarding, printing, copying, distributing, or using
such information is strictly prohibited and may be unlawful. If you received
this message in error, or have reason to believe you are not authorized to
receive it, please promptly delete this message and notify the sender by
e-mail.

Thank you.


_
This email is confidential and intended solely for the use of the individual
to whom it is addressed. Any views or opinions presented are solely those of
the author and do not necessarily represent those of SchlumbergerSema. If
you are not the intended recipient, be advised that you have received this
email in error and that any use, dissemination, forwarding, printing, or
copying of this email is strictly prohibited.

If you have received this email in error please notify the SchlumbergerSema
Helpdesk by telephone on +44 (0) 121 627 5600.
_


This message and any included attachments are from NOVANT HEALTH INC.
and are intended only for the addressee(s). The information contained
herein may include trade secrets or privileged or otherwise confidential
information. Unauthorized review, forwarding, printing, copying,
distributing, or using such information is strictly prohibited
and may be unlawful. If you received this message in error, or have
reason to believe you

Re: StorageTek L700E library & TSM question

[Spearman, Wayne]

Hi Robin,
Thanks for the reply. We have one CAP. I believe there is something wrong
with the library also, but STK level 3 support and two field techs say no...
At your next opportunity could you verify the CAP is inventoried by the
robot when a tape is inserted and let me know?

Thanks,
Wayne

-Original Message-
From: Robin Sharpe [mailto:Robin_Sharpe@;BERLEX.COM]
Sent: Tuesday, November 05, 2002 10:16 AM
To: [EMAIL PROTECTED]
Subject: Re: StorageTek L700E library & TSM question


Sounds like there is something wrong with your library.  We have an HP
20/700, which is a rebadged STK L700.  I'm pretty sure the robot does look
at the CAP when we put tapes in without being prompted by TSM.  We
definitely see tapes in there on the web interface, and checkins work as
expected.  Do you have one CAP or two?  We have two, and it always goes to
CAP B (the one on the right) first, for everything.  We have another 20/700
at our west coast location, and they have had lots of problems with it...
mostly robot/barcode related.  Many parts were replaced.  They went
back-level in firmware to match us.  They finally got it stable, but it
required many months and intensive involvement of HP "top gun" CE.  We
started with TSM 4.1 & upgraded to 5.1 on HP-UX server, and the 20/700
worked fone on both (there were new drivers in 5.1 for HP-UX).

Robin Sharpe
Berlex Labs



"Spearman, Wayne"
  To:[EMAIL PROTECTED]
Sent by: "ADSM: cc:
Dist Stor Manager"  Subject:
<[EMAIL PROTECTED]StorageTek L700E library &
TSM question
DU>


11/05/02 10:00 AM
Please respond to
"ADSM: Dist Stor
Manager"





Hi All,
We have a new STK L700e LTO tape library attached to a new AIX TSM server.
We are not running ACLS on the library. I can't get the library to accept
tapes via the Cartridge Access Point (CAP). We open the door, place a tape
in the slot, close the door, and run the checkin command specifying BULK.
The process ends in a failure. The robot never looks at the CAP.

When we put the tape in the CAP, the robot never inventories the CAP. I find
this odd as our IBM 3494 tape libraries always check the CAP when the door
is opened to see what has happened. STK support says their library doesn't
do this. STK support says TSM has to tell the robot to go check the CAP. I
can't find anything in the TSM books that supports this. The STK web GUI
never shows tapes in the CAP either.

Can anyone help with this dilemma?

Thanks,

Wayne Spearman
Information Technology - Software Systems Engineer
Novant Health - Central Services
Charlotte, NC
Phone:  704-384-7019
Fax:  704-316-9936
email:[EMAIL PROTECTED]



This message and any included attachments are from NOVANT HEALTH INC. and
are intended only for the addressee(s). The information contained herein may
include trade secrets or privileged or otherwise confidential information.
Unauthorized review, forwarding, printing, copying, distributing, or using
such information is strictly prohibited and may be unlawful. If you received
this message in error, or have reason to believe you are not authorized to
receive it, please promptly delete this message and notify the sender by
e-mail.

Thank you.


This message and any included attachments are from NOVANT HEALTH INC.
and are intended only for the addressee(s). The information contained
herein may include trade secrets or privileged or otherwise confidential
information. Unauthorized review, forwarding, printing, copying,
distributing, or using such information is strictly prohibited
and may be unlawful. If you received this message in error, or have
reason to believe you are not authorized to receive it, please promptly
delete this message and notify the sender by e-mail.

Thank you.

Re: Troubleshooting performance issues

[Niklas Lundstrom]

Hello

Your datatransfer rate seems low. Are you running at 100 mbit and full
duplex?
Try to ftp a file from the client to the server and check the transfertime,
with 100mbit you should get about 10mb/sec

Regards
Niklas

-Original Message-
From: Etienne Brodeur [mailto:ebrodeur@;SERTI.COM]
Sent: den 5 november 2002 15:44
To: [EMAIL PROTECTED]
Subject: Troubleshooting performance issues


I have some major performance issues during archive operations.  I also have
bad performance durning backups, but the backup window is large so they
complete without any problems.  I can't seem to put my finger on the
bottleneck and was wondering if someone had a document to recommend when
looking for performance issues?

Here is the scenario:

TSM 4.2.2.10 server on W2K (SP2)
3 IDE drives.  OS - DB - LOG
100 Mbs/Full Duplex (not auto)
LTO 3583 SCSI attached to the server
Server Options:
CommTimeOut 60
IdleTimeOut 30
BufPoolSize 81920
LogPoolSize 512
TxnGroupMax 256
MoveBatchSize 256
MoveSizeThresh 500
UseLargeBuffers Yes
NOBUFPREfetch No
AuditStorage Yes
SELFTUNEBUFpool Yes
SELFTUNETXNsize Yes
TCPWindowsize 64512
TCPNoDelay Yes

There are 10 clients running 4.2.2.x (mostly 4.2.2.0).  I have not set any
performance settings in the DSM.OPTs.  The servers have less than 10 GB of
data each.  I have 5 of them archiving to tape at the same time and they are
all running very slowly:

05-11-2002 01:29:29   ANE4952I (Session: 5848, Node: HY-ORAPED-2000) Total

   number of objects inspected:  102,322
05-11-2002 01:29:29   ANE4953I (Session: 5848, Node: HY-ORAPED-2000) Total

   number of objects archived:86,989
05-11-2002 01:29:29   ANE4961I (Session: 5848, Node: HY-ORAPED-2000) Total

   number of bytes transferred: 6.46 Go
05-11-2002 01:29:29   ANE4963I (Session: 5848, Node: HY-ORAPED-2000)  Data

   transfer time:11,875.56 sec
05-11-2002 01:29:29   ANE4966I (Session: 5848, Node: HY-ORAPED-2000)
Network
   data transfer rate:  570.67 KB/sec
05-11-2002 01:29:29   ANE4967I (Session: 5848, Node: HY-ORAPED-2000)
Aggregate
   data transfer rate:511.71 KB/sec
05-11-2002 01:29:29   ANE4968I (Session: 5848, Node: HY-ORAPED-2000)
Objects
   compressed by:0%
05-11-2002 01:29:29   ANE4964I (Session: 5848, Node: HY-ORAPED-2000)
Elapsed
   processing time:03:40:43

This was the fast one, I also have this W2K client:

05-11-2002 07:25:34   ANE4952I (Session: 5906, Node: HY-OSRV-2000)  Total
number
   of objects inspected:8,424
05-11-2002 07:25:34   ANE4953I (Session: 5906, Node: HY-OSRV-2000)  Total
number
   of objects archived: 8,364
05-11-2002 07:25:34   ANE4961I (Session: 5906, Node: HY-OSRV-2000)  Total
number
   of bytes transferred: 2.76 Go
05-11-2002 07:25:34   ANE4963I (Session: 5906, Node: HY-OSRV-2000)  Data

   transfer time:2,871.55 sec
05-11-2002 07:25:34   ANE4966I (Session: 5906, Node: HY-OSRV-2000) Network
data
   transfer rate:1,008.95 KB/sec
05-11-2002 07:25:34   ANE4967I (Session: 5906, Node: HY-OSRV-2000)
Aggregate
   data transfer rate: 97.15 KB/sec
05-11-2002 07:25:34   ANE4968I (Session: 5906, Node: HY-OSRV-2000) Objects

   compressed by:0%
05-11-2002 07:25:34   ANE4964I (Session: 5906, Node: HY-OSRV-2000) Elapsed

   processing time:08:17:01

Please help me!  I don't know where to look anymore.

Thanks,

Etienne Brodeur

Re: StorageTek L700E library & TSM question

[HEMPSTEAD, Tim]

We have a L700 with TSM on AIX and we just put the tapes in the CAPs and
then do a checkin from bulk and then reply to the request as per normal.
Incidentally we also had major problems with our L700 like Robin has had
below.  I don't know if it would help but you could try redefining the
library device (lb0) and see if recreating that makes any difference.

Tim


-Original Message-
From: Robin Sharpe [mailto:Robin_Sharpe@;BERLEX.COM]
Sent: 05 November 2002 15:16
To: [EMAIL PROTECTED]
Subject: Re: StorageTek L700E library & TSM question


Sounds like there is something wrong with your library.  We have an HP
20/700, which is a rebadged STK L700.  I'm pretty sure the robot does look
at the CAP when we put tapes in without being prompted by TSM.  We
definitely see tapes in there on the web interface, and checkins work as
expected.  Do you have one CAP or two?  We have two, and it always goes to
CAP B (the one on the right) first, for everything.  We have another 20/700
at our west coast location, and they have had lots of problems with it...
mostly robot/barcode related.  Many parts were replaced.  They went
back-level in firmware to match us.  They finally got it stable, but it
required many months and intensive involvement of HP "top gun" CE.  We
started with TSM 4.1 & upgraded to 5.1 on HP-UX server, and the 20/700
worked fone on both (there were new drivers in 5.1 for HP-UX).

Robin Sharpe
Berlex Labs



"Spearman, Wayne"
  To:[EMAIL PROTECTED]
Sent by: "ADSM: cc:
Dist Stor Manager"  Subject:
<[EMAIL PROTECTED]StorageTek L700E library &
TSM question
DU>


11/05/02 10:00 AM
Please respond to
"ADSM: Dist Stor
Manager"





Hi All,
We have a new STK L700e LTO tape library attached to a new AIX TSM server.
We are not running ACLS on the library. I can't get the library to accept
tapes via the Cartridge Access Point (CAP). We open the door, place a tape
in the slot, close the door, and run the checkin command specifying BULK.
The process ends in a failure. The robot never looks at the CAP.

When we put the tape in the CAP, the robot never inventories the CAP. I
find
this odd as our IBM 3494 tape libraries always check the CAP when the door
is opened to see what has happened. STK support says their library doesn't
do this. STK support says TSM has to tell the robot to go check the CAP. I
can't find anything in the TSM books that supports this. The STK web GUI
never shows tapes in the CAP either.

Can anyone help with this dilemma?

Thanks,

Wayne Spearman
Information Technology - Software Systems Engineer
Novant Health - Central Services
Charlotte, NC
Phone:  704-384-7019
Fax:  704-316-9936
email:[EMAIL PROTECTED]



This message and any included attachments are from NOVANT HEALTH INC.
and are intended only for the addressee(s). The information contained
herein may include trade secrets or privileged or otherwise confidential
information. Unauthorized review, forwarding, printing, copying,
distributing, or using such information is strictly prohibited
and may be unlawful. If you received this message in error, or have
reason to believe you are not authorized to receive it, please promptly
delete this message and notify the sender by e-mail.

Thank you.


_
This email is confidential and intended solely for the use of the
individual to whom it is addressed. Any views or opinions presented are
solely those of the author and do not necessarily represent those of
SchlumbergerSema.
If you are not the intended recipient, be advised that you have received
this email in error and that any use, dissemination, forwarding, printing,
or copying of this email is strictly prohibited.

If you have received this email in error please notify the
SchlumbergerSema Helpdesk by telephone on +44 (0) 121 627 5600.
_

Re: Problem tape

[Robin Sharpe]

We've had problems with mysterious tapes on similar hardware, but HP-UX
server.  Library is HP 20/700 which is a rebadged L700.  Symptoms were TSM
being almost hung... could not start new admin sessions, had to kill it &
restart.  we would see two dsmserv processes, which we think is normal, but
usually the second one comes and goes so fast that you rarely see it
when we were finally able to look at the activity log, we found I/O errors
for drives that had sense codes of all , and *unkown* errors... tracing
back to mount commands we always foun the same tape mounted in the drive
that had the I/O errors removed the tape, and everything was fine.
But, we still don't know what was wron with the tapes... don't know if it
is a library isuue or a HP-UX issue.

Robin Sharpe
Berlex Labs



Karel Bos
   To:[EMAIL PROTECTED]
Sent by:  cc:
"ADSM: Dist   Subject:
Stor Manager"Re: Problem tape
<[EMAIL PROTECTED]
RIST.EDU>


11/05/02
04:28 AM
Please
respond to
"ADSM: Dist
Stor Manager"





We had this on this TSM server version. Please upgrade.

-Oorspronkelijk bericht-
Van: Chuck Lam [mailto:chuck_lam@;YAHOO.COM]
Verzonden: maandag 4 november 2002 22:46
Aan: [EMAIL PROTECTED]
Onderwerp: Problem tape


TSM 4.1.4 running on AIX 4.3.3

Hi,

Attached to this server is a StorageTek L700 tape
library, after running flawlessly for over a year. I
have begun seeing problem tapes popping up here and
there.  There is this one tape of which I could not
mount it for anything, the TSM just gave it up by
saying "Mount Request denied", but 'q vol' showed
nothing was wrong with this tape.

Have any ones encountered problem like this, and any
suggestions to fix it, other than phsically removing
it from within the tape library?

Thank you.

__
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Re: StorageTek L700E library & TSM question

[Robin Sharpe]

Sounds like there is something wrong with your library.  We have an HP
20/700, which is a rebadged STK L700.  I'm pretty sure the robot does look
at the CAP when we put tapes in without being prompted by TSM.  We
definitely see tapes in there on the web interface, and checkins work as
expected.  Do you have one CAP or two?  We have two, and it always goes to
CAP B (the one on the right) first, for everything.  We have another 20/700
at our west coast location, and they have had lots of problems with it...
mostly robot/barcode related.  Many parts were replaced.  They went
back-level in firmware to match us.  They finally got it stable, but it
required many months and intensive involvement of HP "top gun" CE.  We
started with TSM 4.1 & upgraded to 5.1 on HP-UX server, and the 20/700
worked fone on both (there were new drivers in 5.1 for HP-UX).

Robin Sharpe
Berlex Labs



"Spearman, Wayne"
  To:[EMAIL PROTECTED]
Sent by: "ADSM: cc:
Dist Stor Manager"  Subject:
<[EMAIL PROTECTED]StorageTek L700E library & TSM question
DU>


11/05/02 10:00 AM
Please respond to
"ADSM: Dist Stor
Manager"





Hi All,
We have a new STK L700e LTO tape library attached to a new AIX TSM server.
We are not running ACLS on the library. I can't get the library to accept
tapes via the Cartridge Access Point (CAP). We open the door, place a tape
in the slot, close the door, and run the checkin command specifying BULK.
The process ends in a failure. The robot never looks at the CAP.

When we put the tape in the CAP, the robot never inventories the CAP. I
find
this odd as our IBM 3494 tape libraries always check the CAP when the door
is opened to see what has happened. STK support says their library doesn't
do this. STK support says TSM has to tell the robot to go check the CAP. I
can't find anything in the TSM books that supports this. The STK web GUI
never shows tapes in the CAP either.

Can anyone help with this dilemma?

Thanks,

Wayne Spearman
Information Technology - Software Systems Engineer
Novant Health - Central Services
Charlotte, NC
Phone:  704-384-7019
Fax:  704-316-9936
email:[EMAIL PROTECTED]



This message and any included attachments are from NOVANT HEALTH INC.
and are intended only for the addressee(s). The information contained
herein may include trade secrets or privileged or otherwise confidential
information. Unauthorized review, forwarding, printing, copying,
distributing, or using such information is strictly prohibited
and may be unlawful. If you received this message in error, or have
reason to believe you are not authorized to receive it, please promptly
delete this message and notify the sender by e-mail.

Thank you.

Re: StorageTek L700E library & TSM question

[Tait, Joel]

Hi,

I had a similar problem; I have to update the firmware of the bridge because
of a SCSI command that was not handled by that version.

JET


 -Original Message-
From:   Spearman, Wayne [mailto:wmspearman@;NOVANTHEALTH.ORG]
Sent:   November 5, 2002 10:00 AM
To: [EMAIL PROTECTED]
Subject:StorageTek L700E library & TSM question

Hi All,
We have a new STK L700e LTO tape library attached to a new AIX TSM server.
We are not running ACLS on the library. I can't get the library to accept
tapes via the Cartridge Access Point (CAP). We open the door, place a tape
in the slot, close the door, and run the checkin command specifying BULK.
The process ends in a failure. The robot never looks at the CAP.

When we put the tape in the CAP, the robot never inventories the CAP. I find
this odd as our IBM 3494 tape libraries always check the CAP when the door
is opened to see what has happened. STK support says their library doesn't
do this. STK support says TSM has to tell the robot to go check the CAP. I
can't find anything in the TSM books that supports this. The STK web GUI
never shows tapes in the CAP either.

Can anyone help with this dilemma?

Thanks,

Wayne Spearman
Information Technology - Software Systems Engineer
Novant Health - Central Services
Charlotte, NC
Phone:  704-384-7019
Fax:  704-316-9936
email:[EMAIL PROTECTED]



This message and any included attachments are from NOVANT HEALTH INC.
and are intended only for the addressee(s). The information contained
herein may include trade secrets or privileged or otherwise confidential
information. Unauthorized review, forwarding, printing, copying,
distributing, or using such information is strictly prohibited
and may be unlawful. If you received this message in error, or have
reason to believe you are not authorized to receive it, please promptly
delete this message and notify the sender by e-mail.

Thank you.

TSM 5.x uses MORE CPU!!

[MC Matt Cooper (2838)]

Has anyone else noticed that TSM 5.x is using 80% more CPU cycles?I went
from TSM 4.1.5  to TSM 5.1.1 to TSM 5.1.1.4
On z/OS 1.1.Our capacity planning people are coming up with some
management screaming charts.
Matt

StorageTek L700E library & TSM question

[Spearman, Wayne]

Hi All,
We have a new STK L700e LTO tape library attached to a new AIX TSM server.
We are not running ACLS on the library. I can't get the library to accept
tapes via the Cartridge Access Point (CAP). We open the door, place a tape
in the slot, close the door, and run the checkin command specifying BULK.
The process ends in a failure. The robot never looks at the CAP.

When we put the tape in the CAP, the robot never inventories the CAP. I find
this odd as our IBM 3494 tape libraries always check the CAP when the door
is opened to see what has happened. STK support says their library doesn't
do this. STK support says TSM has to tell the robot to go check the CAP. I
can't find anything in the TSM books that supports this. The STK web GUI
never shows tapes in the CAP either.

Can anyone help with this dilemma?

Thanks,

Wayne Spearman
Information Technology - Software Systems Engineer
Novant Health - Central Services
Charlotte, NC
Phone:  704-384-7019
Fax:  704-316-9936
email:[EMAIL PROTECTED]



This message and any included attachments are from NOVANT HEALTH INC.
and are intended only for the addressee(s). The information contained
herein may include trade secrets or privileged or otherwise confidential
information. Unauthorized review, forwarding, printing, copying,
distributing, or using such information is strictly prohibited
and may be unlawful. If you received this message in error, or have
reason to believe you are not authorized to receive it, please promptly
delete this message and notify the sender by e-mail.

Thank you.

Re: Troubleshooting performance issues

[Mark Stapleton]

From: ADSM: Dist Stor Manager [mailto:ADSM-L@;VM.MARIST.EDU]On Behalf Of
> I have some major performance issues during archive operations.  I also
> have bad performance durning backups, but the backup window is large so
> they complete without any problems.  I can't seem to put my finger on the
> bottleneck and was wondering if someone had a document to recommend when
> looking for performance issues?

Windows and slow throughput--prime candidates for answer 04-11 in the
monthly FAQ posted to this list at the first of every month. Look for
"monthly TSM FAQ" in the www.adsm.org archives. Pay particular attention to
the network settings issues.

--
Mark Stapleton ([EMAIL PROTECTED])
Certified TSM consultant
Certified AIX system engineer
MCSE

Troubleshooting performance issues

[Etienne Brodeur]

I have some major performance issues during archive operations.  I also
have bad performance durning backups, but the backup window is large so
they complete without any problems.  I can't seem to put my finger on the
bottleneck and was wondering if someone had a document to recommend when
looking for performance issues?

Here is the scenario:

TSM 4.2.2.10 server on W2K (SP2)
3 IDE drives.  OS - DB - LOG
100 Mbs/Full Duplex (not auto)
LTO 3583 SCSI attached to the server
Server Options:
CommTimeOut 60
IdleTimeOut 30
BufPoolSize 81920
LogPoolSize 512
TxnGroupMax 256
MoveBatchSize 256
MoveSizeThresh 500
UseLargeBuffers Yes
NOBUFPREfetch No
AuditStorage Yes
SELFTUNEBUFpool Yes
SELFTUNETXNsize Yes
TCPWindowsize 64512
TCPNoDelay Yes

There are 10 clients running 4.2.2.x (mostly 4.2.2.0).  I have not set any
performance settings in the DSM.OPTs.  The servers have less than 10 GB of
data each.  I have 5 of them archiving to tape at the same time and they
are all running very slowly:

05-11-2002 01:29:29   ANE4952I (Session: 5848, Node: HY-ORAPED-2000) Total

   number of objects inspected:  102,322
05-11-2002 01:29:29   ANE4953I (Session: 5848, Node: HY-ORAPED-2000) Total

   number of objects archived:86,989
05-11-2002 01:29:29   ANE4961I (Session: 5848, Node: HY-ORAPED-2000) Total

   number of bytes transferred: 6.46 Go
05-11-2002 01:29:29   ANE4963I (Session: 5848, Node: HY-ORAPED-2000)  Data

   transfer time:11,875.56 sec
05-11-2002 01:29:29   ANE4966I (Session: 5848, Node: HY-ORAPED-2000)
Network
   data transfer rate:  570.67 KB/sec
05-11-2002 01:29:29   ANE4967I (Session: 5848, Node: HY-ORAPED-2000)
Aggregate
   data transfer rate:511.71 KB/sec
05-11-2002 01:29:29   ANE4968I (Session: 5848, Node: HY-ORAPED-2000)
Objects
   compressed by:0%
05-11-2002 01:29:29   ANE4964I (Session: 5848, Node: HY-ORAPED-2000)
Elapsed
   processing time:03:40:43

This was the fast one, I also have this W2K client:

05-11-2002 07:25:34   ANE4952I (Session: 5906, Node: HY-OSRV-2000)  Total
number
   of objects inspected:8,424
05-11-2002 07:25:34   ANE4953I (Session: 5906, Node: HY-OSRV-2000)  Total
number
   of objects archived: 8,364
05-11-2002 07:25:34   ANE4961I (Session: 5906, Node: HY-OSRV-2000)  Total
number
   of bytes transferred: 2.76 Go
05-11-2002 07:25:34   ANE4963I (Session: 5906, Node: HY-OSRV-2000)  Data

   transfer time:2,871.55 sec
05-11-2002 07:25:34   ANE4966I (Session: 5906, Node: HY-OSRV-2000) Network
data
   transfer rate:1,008.95 KB/sec
05-11-2002 07:25:34   ANE4967I (Session: 5906, Node: HY-OSRV-2000)
Aggregate
   data transfer rate: 97.15 KB/sec
05-11-2002 07:25:34   ANE4968I (Session: 5906, Node: HY-OSRV-2000) Objects

   compressed by:0%
05-11-2002 07:25:34   ANE4964I (Session: 5906, Node: HY-OSRV-2000) Elapsed

   processing time:08:17:01

Please help me!  I don't know where to look anymore.

Thanks,

Etienne Brodeur

REC VOl : Unable to get volume attributes

[Christoph Pilgram]

Hi all,

since some days the 'reconcile volumes' does not run anymore on one of my
servers (AIX4.3.3 TSM-Server V 4.1.4).
We use server-to-server virtual volumes and the job breaks with following
messages :
=
11/05/02 13:56:46 ANR4344I RECONCILE VOLUMES started for device class
BC01DEVCL (process ID 3798).
11/05/02 13:56:47 ANRD admserv.c(2317): Unable to get volume attributes.

11/05/02 13:56:47 ANR4343W RECONCILE VOLUMES process terminated - internal
server error detected.
11/05/02 13:56:47 ANR4343W RECONCILE VOLUMES process terminated - internal
server error detected.
11/05/02 13:56:47 ANR0985I Process 3798 for RECONCILE VOLUMES (INSPECT ONLY)
running in the BACKGROUND completed with completion state FAILURE at
13:56:47.
===

Does anybody know how to solve the problem ?

Thanks

Chris
Boehringer Ingelheim Pharma KG
IT Department
Germany

Re: Problem tape

[Karel Bos]

We had this on this TSM server version. Please upgrade.

-Oorspronkelijk bericht-
Van: Chuck Lam [mailto:chuck_lam@;YAHOO.COM]
Verzonden: maandag 4 november 2002 22:46
Aan: [EMAIL PROTECTED]
Onderwerp: Problem tape


TSM 4.1.4 running on AIX 4.3.3

Hi,

Attached to this server is a StorageTek L700 tape
library, after running flawlessly for over a year. I
have begun seeing problem tapes popping up here and
there.  There is this one tape of which I could not
mount it for anything, the TSM just gave it up by
saying "Mount Request denied", but 'q vol' showed
nothing was wrong with this tape.

Have any ones encountered problem like this, and any
suggestions to fix it, other than phsically removing
it from within the tape library?

Thank you.

__
Do you Yahoo!?
HotJobs - Search new jobs daily now
http://hotjobs.yahoo.com/

Re: Follow-up, Re: URGENT - ANR0102E asalloc.c(####): Error 1 inserting row in table "AS.Segments" during Migration / what is table 'AS.Segments' ??

[Frost, Dave]

APAR  IC33270

Regards

Dave
--
+44 (0) 20 7608 7140

Qui custodiet ipsos custodes



  Kent Monthei
cc:
  Sent by: "ADSM:  Subject:  Follow-up, Re:  
URGENT - ANR0102E asalloc.c(): Error 1
  Dist Stor inserting row in table 
"AS.Segments" during Migration / what is table
  Manager"  'AS.Segments' ??
  <[EMAIL PROTECTED]
  .EDU>


  04/11/2002 23:49
  Please respond to
  "ADSM: Dist Stor
  Manager"






Just a couple of updates on this

1.  MIGRATION of DISKPOOL --> TAPEPOOL fails with
ANR0102E asalloc.c(): Error 1 inserting row in table
AS.Segments" error
2.  MOVE DATA DISKPOOL TAPEPOOL also fails with
ANR0102E asalloc.c(): Error 1 inserting row in table
AS.Segments" error
3.  BACKUP STGPOOL DISKPOOL COPYPOOL works (no errors, 100% moved)
4.  MOVE DATA DISKPOOL ALT-TAPEPOOL works (no errors, 100% moved)
5.  MIGRATION of DISKPOOL --> ALT-TAPEPOOL works (no errors, 100%
moved)
6.  RECLAIM TAPEPOOL fails with
ANR0102E asalloc.c(): Error 1 inserting row in table
AS.Segments" error
7. AUDIT VOLUME succeeds on all DISKPOOL volumes (0 errors)

It's beginning to look like there's a problem with TAPEPOOL entries in the
DB.  Anyway, we're operating ok with #5 as our current workaround for
this, so the crisis is over for now, but comments on similar experiences
and possible solutions are still welcome.

One respondent mentioned that there was an APAR on this - if anyone knows
the APAR#, please let me know.

RSVPthanks

Kent Monthei
GlaxoSmithKline


- Forwarded by Kent J Monthei/CIS/PHRD/SB_PLC on 04-Nov-2002 16:45
-


Kent J Monthei

01-Nov-2002 10:27




To: ADSM-L

cc:
Subject:URGENT - ANR0102E asalloc.c(): Error 1
inserting row in table
"AS.Segments" during Migration / what is table 'AS.Segments' ??

Solaris 2.6 / TSM 4.1.2  (I know..we're upgrading to Solaris 8 ,
TSM 5.1 very soon!)

DB - 50GB, PctUtil 78%
Log - 4GB, LogMode=Normal, PctUtil=1%
DISKPOOL - 138GB, PctUtil 87%, PctMigr 39% (currently)

We're getting migration process failures.  We start 4 migration processes
at a time, but lately only the first 2 run to completion successfully. The
others fail almost imediately after starting, with this error-pair:

ANR0102E asalloc.c(): Error 1 inserting row in table
"AS.Segments".
ANR1032W Migration process ### terminated for storage pool
DISKPOOL - internal server error detected.

For failed processes, MigrationProcesses=4,MigrationDelay=0 settings cause
the server to immediately start new migration processes, which also fail
with the same error.  This fail/restart cycle continues until the original
two Migration processes finally finish, eventually leaving nothing left to
migrate, and the cycle finally stops.

Until today, we could avoid this by reducing the DISKPOOL
MigrationProcesses setting to 2 or 1.  However, this morning all migration
processes reported the error.  None ran to successful completion and we had
to intervene.

At this point, we cannot migrate date from this pool & need some expert
advice a.s.a.p.


Where's the problem, and how can I fix it to break this cycle?

-rsvp, thanks

Kent Monthei
GlaxoSmithKline