include/exclude syntax question for TSM Unix Client

2002-12-04 Thread Peppers, Holly
Hi All,

I was hoping I could get some feedback on the syntax of a set of files that
I am trying to include during backup.  Currently, my exclude.list file looks
like so:

exclude.dir /u[0-9][0-9]
include.file /u38/exp/.../*.*

I'm trying to get TSM to backup all the files and subdirs under /u38/exp,
but still exclude all the the other u* directories and files.  I must be
doing something wrong, as TSM is still excluding /u38/exp.  I've tried a few
different combinations, but with no luck.

Does anyone have any suggestions?  Thanks.

Holly L. Peppers
BCBSFL
Cpacity Planning




Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this e-mail 
message. Any personal comments made in this e-mail do not reflect the views of Blue 
Cross Blue Shield of Florida, Inc.



Help w/TDP for Oracle w/RMAN

2002-11-07 Thread Peppers, Holly
All,

Please help.  :-)
WE are currently receiving an error message when trying to retrieve files
via TDP for Oracle w/RMAN.  The error we are seeing is as follows:
ANS1302E (RC2) No objects on server match query

I'm thinking there may be an environment variable that needs to be
specifically set for the restores?  Seems like I heard that somewhere once
before...but if so, I'm not sure where it is or what it is.

Let me know if any of you have any hints.  Thanks.

Holly L. Peppers
BCBSFL
Technical Services




Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this e-mail 
message. Any personal comments made in this e-mail do not reflect the views of Blue 
Cross Blue Shield of Florida, Inc.



ACSLS/TSM on Unix

2002-10-29 Thread Peppers, Holly
Hello All!!

I need some assistence please.  :-)
Currently we have TSM running on AIX, connected to ACSLS to Wolfcreek
library.  This afternoon, a tape got stuck in the hand of the silo, and the
hand was replace.  However, now when I try to run an audit of the library
within TSM, I am receving tht following error mesage:

10/29/2002 17:21:54  ANR8855E ACSAPI(acs_lock_volume) response with
  unsuccessful status, status=STATUS_LOCK_FAILED.
10/29/2002 17:21:55  ANR8460E AUDIT LIBRARY process for library ACSLIB
failed.
10/29/2002 17:21:55  ANR0985I Process 2 for AUDIT LIBRARY running in the
  BACKGROUND completed with completion state FAILURE
at
  17:21:55.

Is anyone familiar with this?  Please respond.  :-)
Thanks.


Holly L. Peppers
BCBSFL
Technical Services




Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this e-mail 
message. Any personal comments made in this e-mail do not reflect the views of Blue 
Cross Blue Shield of Florida, Inc.



Volhist file

2002-10-17 Thread Peppers, Holly
Hello All!!!

I have a issue/question that I'm hoping someone out there knows the answer
to...
We just discoverd that our volhistory file is maintaining copies of
full/incr db backups since February 2002.  As most of you may have guessed,
we don't want it to do this...:-)
Isn't there a parm that can be set somewhere to tell TSM how many versions
of this to keep?  Where is it?  How does one do this??

Please respond.  Thanks a bunch.

Holly L. Peppers
BCBSFL
Technical Services




Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this e-mail 
message. Any personal comments made in this e-mail do not reflect the views of Blue 
Cross Blue Shield of Florida, Inc.



TSM Client V4.2.xxx Costs per license

2002-10-04 Thread Peppers, Holly

Hi All!!

Can anyone out there please tell me how much it is for TSM Client Code
V4.2.xxx??  If anyone knows this off the top of their head, please let me
know.  Thanks.

Holly L. Peppers
BCBSFL
   58481
Technical Services




Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this e-mail 
message. Any personal comments made in this e-mail do not reflect the views of Blue 
Cross Blue Shield of Florida, Inc.



Re: TSM Restore help

2002-08-14 Thread Peppers, Holly

Thanks for the response.  I'll try that.

Holly L. Peppers
BCBSFL
Technical Services



-Original Message-
From: Don France [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 13, 2002 7:12 PM
To: [EMAIL PROTECTED]
Subject: Re: TSM Restore help


Nope,,, I haven't personally seen this error -- BUT I've seen similar types
of problems when the nodename was used by a later client version, then the
user tries to restore using the older client version.  Once a later version
is used (to backup or archive data) going back to the older version should
generate a more gracious message, sometimes they just get the wrong message
index number!

Try running from a higher level client (preferably 4.2.x), then if it still
fails, call SupportLine... you may need to be at 4.2 or later to get
support, as your client level went out service a long time ago.  Also, you
could bypass the file in question, using web-client, to see if other data is
restorable -- probably not.


Don France
Technical Architect -- Tivoli Certified Consultant
Tivoli Storage Manager, WinNT/2K, AIX/Unix, OS/390
San Jose, Ca
(408) 257-3037
mailto:[EMAIL PROTECTED]

Professional Association of Contract Employees
(P.A.C.E. -- www.pacepros.com)



-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
Peppers, Holly
Sent: Tuesday, August 13, 2002 12:21 PM
To: [EMAIL PROTECTED]
Subject: TSM Restore help


I am trying to do a restore, and am receiving the following error message:
ANS 4032E, file is not compressed. This is on a HP-UX client, restoring from
an old machine, using the virtualnodename parm.
I'm trying to do a restore from 3.1.08 to 3.1.08 HPUX. The TSM Server is at
V4.2.2.0.
Has anyone seen this message?  Help please!!!  Thanks

Holly L. Peppers
BCBSFL
Technical Services




Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this
e-mail message. Any personal comments made in this e-mail do not reflect the
views of Blue Cross Blue Shield of Florida, Inc.



Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this e-mail 
message. Any personal comments made in this e-mail do not reflect the views of Blue 
Cross Blue Shield of Florida, Inc.



TSM Restore help

2002-08-13 Thread Peppers, Holly

I am trying to do a restore, and am receiving the following error message:
ANS 4032E, file is not compressed. This is on a HP-UX client, restoring from
an old machine, using the virtualnodename parm.
I'm trying to do a restore from 3.1.08 to 3.1.08 HPUX. The TSM Server is at
V4.2.2.0.
Has anyone seen this message?  Help please!!!  Thanks

Holly L. Peppers
BCBSFL
Technical Services




Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this e-mail 
message. Any personal comments made in this e-mail do not reflect the views of Blue 
Cross Blue Shield of Florida, Inc.



TDP for Informix error

2002-03-18 Thread Peppers, Holly

I have a customer who is currently using TDP for Informix. He tried
to do a restore of his database, and can only restore the most recent
version of his database.  I'm not sure what this error message is that
he is seeing, nor what causes it.  Can you guys provide any help?
Thanks.  :-)

(See customer's note below regarding the error...)

Guys -

I tried to restore the production database in our test environment
that we have created and here is what I found out.

I can use my last back and restore the database just fine.  That is
if the database backup did complete and we did not have any problems.
I can use any point in time after the last backup was taken and
restore the database just fine.

Now here is the problem:

I can not go to my previous backups.  It gives me the BSABAROBJECT
error message.  I only have the box for the next few days and I need your
help.  This is very important because if for some reason our recent backup
is corrupted I can not go back to the old copies. This can pose big problems
in case of disaster and especially TSM being the only backup with no cloning
options.  Any help you can provide hopefully today or tomorrow is greatly
appreciated.  I need to give the current box back to Unix admins.




Holly L. Peppers
BCBSFL
(904)905-8481


Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this e-mail 
message. Any personal comments made in this e-mail do not reflect the views of Blue 
Cross Blue Shield of Florida, Inc.



[no subject]

2002-02-22 Thread Peppers, Holly

We are trying to determine how much of our backup data is PST files.  Can
this be determined from the TSM database?  Thanks.

Holly L. Peppers
Bluse Cross & Blue Shield of Florida
[EMAIL PROTECTED]


Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this e-mail 
message. Any personal comments made in this e-mail do not reflect the views of Blue 
Cross Blue Shield of Florida, Inc.



Select Stmts. in TSM

2002-02-22 Thread Peppers, Holly

Has anybody tried to do a join in the TSM tables?  I went looking thru the
help utility and the manuals, but did not see the syntax of how to do this.
Let me know please.  Thanks.

Holly L. Peppers
Blue Cross & Blue Shield of Florida
[EMAIL PROTECTED]



Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this e-mail 
message. Any personal comments made in this e-mail do not reflect the views of Blue 
Cross Blue Shield of Florida, Inc.



Re: Expiration Problems

2001-10-05 Thread Peppers, Holly

Thanks for the help!  Adding the Wait=Yes paremeter seems to have made a
difference.

Holly L. Peppers
Blue Cross Blue Shield of Fl
904-905-8481
Technical Services

-Original Message-
From: Andrew Raibeck [mailto:[EMAIL PROTECTED]]
Sent: Friday, October 05, 2001 1:53 PM
To: [EMAIL PROTECTED]
Subject: Re: Expiration Problems


Have you checked the activity log to see if the commands are really
failing? Most likely the schedule definition for the EXPIRE INVENTORY
doesn't include the WAIT=YES parameter, in which case the command is
issued, and the scheduled event ends while the process runs in the
background. If you want the event to wait for inventory expiration to
comlete, change the schedule to include the WAIT=YES parameter.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: [EMAIL PROTECTED]

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




"Peppers, Holly" <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
10/05/2001 10:15
Please respond to "ADSM: Dist Stor Manager"


To: [EMAIL PROTECTED]
cc:
Subject:Expiration Problems



see not below...

Holly L. Peppers
Blue Cross Blue Shield of Fl
904-905-8481
Technical Services

-Original Message-
From: Peppers, Holly
Sent: Friday, October 05, 2001 10:37 AM
To: '[EMAIL PROTECTED]'
Subject: RE: Backupsets


Hi,

May I ask what problems you were having with your expire inventory please?
I recently have discovered (for whatever reason) that my administrative
schedules for expire inventory have not been working.  When I execute 'q
ev
expiration type=admin f=d', tsm comes back and gives me a status
completion
of success, but the execution time is less than one minute.  When I
execute
'expire inventory' manually from the command line, the job runs
continually
for several hours.  Does this sound anything like the problem you were
having?

Has anyone seen this before?  Any ideas??

Holly L. Peppers
Blue Cross Blue Shield of Fl
904-905-8481
Technical Services


-Original Message-
From: Pothula S Paparao [mailto:[EMAIL PROTECTED]]
Sent: Friday, October 05, 2001 3:57 AM
To: [EMAIL PROTECTED]
Subject: Re: Backupsets
Importance: High


Hi floks,
 Why i wanted to know more about backupset ?

Our setup : AIX4.3.3 , TSM 4.1.4.2 , 3575 Auto library.
Recently i had a problem with Expire inventory . contacted IBM support
(one
to many). They suggested to apply fix 4.1.4.2, I have done it. Still
expiration problem persists. One fine day my TSM server crashed. I tried
to
up the server and It never listen to me. Finally , i had to restore most
recent backup. But, TSM keep crashing every day at mid night. I asked IBM
support to escalate this problem (expiration and corrupted DB pages) to
L2/L3, It took  weeks time. They suggested me to AUDIT DB with fix=yes.
nope. they again come up with UNLOADDB/LOADFORMAT/LOADDB...after few
days... They asked me to EXPORT/IMPORT all nodes . Even this didnot
worked out. After all this, they said its a known bug and asked us to find
good copy of DB (which we dont have) or rebuild TSM from scratch.
Yes, we have dicided to rebuild from scratch. (no other option)

so *SMers, I would like to know more about backupset. i know little about
it. can i create a backupset for each node and check out those tapes
outside. rebuild TSM from scratch with leftover tapes. Later, check in
those tapes having backup sets and make use of them  with newly built TSM
server. This way i may not loose much data except API related DB2 backups.
Guys As im not clear on this option , i request you to give me
more
detailed information about this.

Your reply in this regard is highly appriciated.
Thanks in advance.
Regards
Sreekumar.



Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this
e-mail message. Any personal comments made in this e-mail do not reflect
the views of Blue Cross Blue Shield of Florida, Inc.



Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this e-mail 
message. Any personal comments made in this e-mail do not reflect the views of Blue 
Cross Blue Shield of Florida, Inc.



Expiration Problems

2001-10-05 Thread Peppers, Holly

see not below...

Holly L. Peppers
Blue Cross Blue Shield of Fl
904-905-8481
Technical Services

-Original Message-
From: Peppers, Holly
Sent: Friday, October 05, 2001 10:37 AM
To: '[EMAIL PROTECTED]'
Subject: RE: Backupsets


Hi,

May I ask what problems you were having with your expire inventory please?
I recently have discovered (for whatever reason) that my administrative
schedules for expire inventory have not been working.  When I execute 'q ev
expiration type=admin f=d', tsm comes back and gives me a status completion
of success, but the execution time is less than one minute.  When I execute
'expire inventory' manually from the command line, the job runs continually
for several hours.  Does this sound anything like the problem you were
having?

Has anyone seen this before?  Any ideas??

Holly L. Peppers
Blue Cross Blue Shield of Fl
904-905-8481
Technical Services


-Original Message-
From: Pothula S Paparao [mailto:[EMAIL PROTECTED]]
Sent: Friday, October 05, 2001 3:57 AM
To: [EMAIL PROTECTED]
Subject: Re: Backupsets
Importance: High


Hi floks,
 Why i wanted to know more about backupset ?

Our setup : AIX4.3.3 , TSM 4.1.4.2 , 3575 Auto library.
Recently i had a problem with Expire inventory . contacted IBM support (one
to many). They suggested to apply fix 4.1.4.2, I have done it. Still
expiration problem persists. One fine day my TSM server crashed. I tried to
up the server and It never listen to me. Finally , i had to restore most
recent backup. But, TSM keep crashing every day at mid night. I asked IBM
support to escalate this problem (expiration and corrupted DB pages) to
L2/L3, It took  weeks time. They suggested me to AUDIT DB with fix=yes.
nope. they again come up with UNLOADDB/LOADFORMAT/LOADDB...after few
days... They asked me to EXPORT/IMPORT all nodes . Even this didnot
worked out. After all this, they said its a known bug and asked us to find
good copy of DB (which we dont have) or rebuild TSM from scratch.
Yes, we have dicided to rebuild from scratch. (no other option)

so *SMers, I would like to know more about backupset. i know little about
it. can i create a backupset for each node and check out those tapes
outside. rebuild TSM from scratch with leftover tapes. Later, check in
those tapes having backup sets and make use of them  with newly built TSM
server. This way i may not loose much data except API related DB2 backups.
Guys As im not clear on this option , i request you to give me more
detailed information about this.

Your reply in this regard is highly appriciated.
Thanks in advance.
Regards
Sreekumar.



Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this e-mail 
message. Any personal comments made in this e-mail do not reflect the views of Blue 
Cross Blue Shield of Florida, Inc.



Re: Archive hangs and Poor Archive Performance at TSM 4.1.2 & 4.2

2001-09-21 Thread Peppers, Holly

Hi all!!

I have been working with Ike on this issue too.  Can I add more?? please??
:-)

IBM has not only requested more and more traces, but they have consistently
complained that they are not receiving the data they need.  Hmmm...  On at
least 2 occasions, they specifically requested information that had already
been sent to them.  Of course I pointed that out to them!!!  :-)  Too, the
IBM tech support rep asked for the wrong trace information, so we find out
the next day by their developer.

Peachy-King!!!

-Original Message-
From: Hunley, Ike
Sent: Friday, September 21, 2001 3:13 PM
To: [EMAIL PROTECTED]
Subject: Re: Archive hangs and Poor Archive Performance at TSM 4.1.2 &
4.2


HEAR!  HEAR!  That's what we've been saying all along.  Not only that, but
Tivoli support has consistently implied that the programmers scripts caused
the problem, so the programmer is not happy with Tivoli at all!
To make matters worse, it took almost a month for them to tell us to
implement TSM 4.2

They also asked dumps and traces.  When trace was on archive processes did
not hang.  Nothing happened the same way twice.  This has been a moving
target so it's a difficult bug to shoot.

I say that a process that had sub-second response in a prior release should
have the same or better response in a software release "upgrade".

Now we discover that this is a known problem.


-Original Message-
From: Richard Sims [mailto:[EMAIL PROTECTED]]
Sent: Friday, September 21, 2001 2:18 PM
To: [EMAIL PROTECTED]
Subject: Re: Archive hangs and Poor Archive Performance at TSM 4.1.2 &
4.2


>The answer we've received is move to TSM 4.2 using the filelist option.
>Filelist will combine numerous archives in one archive session so that the
>cleanup process is not invoked as much.
>
>We can't say we're happy about having to re-write something that use to
work
>GREAT in release 3.1.06 and the ONLY thing changing is a release of the
same
>product.

That's the kind of recommendation one usually gets only as a circumvention.
The performance problem is conspicuously real, and Tivoli should be
providing
a fix for it, as the client software should never have gotten out in that
condition, given proper testing.  At a minimum there should be an advisory
in
the client Readme file about the problem, but I see nothing there.  This is
not being handled well.

   Richard Sims, BU



Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this
e-mail message. Any personal comments made in this e-mail do not reflect the
views of Blue Cross Blue Shield of Florida, Inc.

Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this
e-mail message. Any personal comments made in this e-mail do not reflect the
views of Blue Cross Blue Shield of Florida, Inc.




Blue Cross Blue Shield of Florida, Inc., and its subsidiary and
affiliate companies are not responsible for errors or omissions in this e-mail 
message. Any personal comments made in this e-mail do not reflect the views of Blue 
Cross Blue Shield of Florida, Inc.