Switching from V13 to V15 & getting error while uploading click conversion

[Alan T Y]

Hi,

 I am using the PHP client library for the Google Ads API 
"googleads/google-ads-php": "^21.1".
 Used the following code to create an instance of GoogleAdsClient Object

 $oAuth2Credential = (new OAuth2TokenBuilder())
->withClientId($this->app_client_id)
->withClientSecret($this->app_client_secret)
->withRefreshToken($this->refreshtoken)
->build();
$googleAdsClient = (new GoogleAdsClientBuilder())
->withDeveloperToken($this->developerToken)
->withOAuth2Credential($oAuth2Credential)
->withLoginCustomerId($this->customerId)
->usingGapicV2Source(true)
->build();

After that, i used the code in the following URL to create a conversion 
action

https://developers.google.com/google-ads/api/docs/conversions/upload-clicks

*conversion action was created successfully* after I used the code on the 
same page to *insert a conversion into that conversion action*, and I'm 
facing the following error 

TypeError: 
Google\ApiCore\Middleware\RetryMiddleware::Google\ApiCore\Middleware\{closure}():
 
Argument #1 ($e) must be of type Exception, Error given, called in 
/var/www/html/v5projects/googleads2024/vendor/google/gax/src/Middleware/RetryMiddleware.php
 
on line 109 in file 
/var/www/html/v5projects/googleads2024/vendor/google/gax/src/Middleware/RetryMiddleware.php
 
on line 183

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Re: query on product_group_view with filter on segments.conversion_action_name always yields internal_error

[Konstantin Tarassow]

Hello, this happens on every request for the given client, since at least 
several weeks, regardless of time of the day or number of requests.
We are already using a backoff retry mechanism.

On Monday, December 4, 2023 at 8:28:02 PM UTC+1 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you are getting an 
> Internal Error while trying to extract data from product_group_view. This 
> *error* 
> 
>  occurs 
> when something unexpected happens while processing the request. You can 
> refer to this help center article on how to handle the InternalError 
> .
>  
> When you retry requests, use an exponential backoff policy. For example, if 
> you first pause 5 seconds before the first retry, you could pause 10 
> seconds after the second and 20 seconds after the third retry. *Exponential 
> backoff* 
> 
>  helps 
> ensure you are not calling the API too many times.
>
> If the issue persists after trying the provided suggestion, then you may 
> provide us with the complete* request* 
> 
>  and* response* 
> 
>  logs 
> with* request ID* 
> 
>  and* request header* 
> 
>  generated 
> on your end to better assist you further.
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides *Java* 
> 
> , *.Net* 
> 
> , *PHP* 
> 
> , *Python* 
> 
> , *Ruby* 
> 
>  or *Perl* 
>  
> to 
> enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02qWVKW:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: get labels data from ad_group_ad not match google ads

[ran liu]

Thank you very much for your reply. We have found the reason. When the 
operation staff tagged account A, they tagged account B. When we pulled the 
label data of account A, we could not directly pull the label data of 
account B.
在2023年12月5日星期二 UTC+8 03:10:01 写道：

> Hi,
>
> Thank you for reaching out to the Google Ads API support team. 
>
> By reviewing your concern, I understand that while retrieving the 
> *ad_group_ad* 
> , 
> *label*  
> data you have observed discrepancies between the information displayed in 
> the Google Ads user interface and the data retrieved through the Google Ads 
> API. Kindly note that the Google Ads API mirrors the Google Ads UI. We 
> would like to specify first the following when comparing the value of the 
> Google Ads UI and the Google Ads API. 
>
>- The segments and fields of the API and UI should be the same. 
>- The date range should also be the same. 
>- Comparing the API and UI at the same level as possible. 
>
> With that, please provide us with the complete API logs (*request* 
> 
>  
> and *response* 
> 
>  
> with *request-id* 
> 
>  
> and *request header* 
> )
>  
> generated at your end and uncropped UI screenshot of the Google Ads account 
> where you are facing the issue.
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides *Java* 
> , 
> *.Net* 
> ,
>  
> *PHP* 
> , 
> *Python* 
> ,
>  
> *Ruby* 
>  
> or *Perl* 
>  
> to enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02qWSj0:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Two questions about adding same label to multiple customers under a same MCC?

[lsy]

Hi,

I am trying to add a label to more than ten thouthands of client customers 
under one MCC. I have two questions.

1. I try to achieve multiple mutates in one request. I have considered 
customerLabelService, Mutate of GoogleAdsService and batch job, but all 
seems must specify one "customer_id" and the label can be only added to 
this customer. Instead of sending a large number of requests, is there a 
way to do it in a more efficient way?

2. The second question is, I have read that a label can be only applied to 
1000 accounts. 
(https://developers.google.com/google-ads/api/docs/best-practices/system-limits#label).
 
What should I do if I need to add a label to more than 1000 accounts?

Thank you.

Sy

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RE: partial failure error while restatement purchase conversion

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for contacting the Google Ads API support team.

By reviewing your concern, I understand that you are encountering 
'CONVERSION_NOT_FOUND' error, could you please confirm that you have already 
considered the Validation rules in Upload Conversion Adjustments? The 
adjustment fails with a 'CONVERSION_NOT_FOUND' error if any of these below 
conditions are met:

The conversion was never reported.
The conversion was reported less than 24 hours before the adjustment attempt. 
In some situations, this could lead to a TOO_RECENT_CONVERSION error instead.

Please note that when creating a ConversionAdjustment, the partial_failure 
attribute of the UploadConversionAdjustmentsRequest should always be set to 
true. Follow the partial failures guidelines when handling valid and failed 
operations simultaneously.

If the issue still persists, could you please provide us with the complete API 
logs (request and response with request-id and request header) generated at 
your end and uncropped UI screenshot of where you are facing the issue.

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.
This message is in relation to case "ref:!00D1U01174p.!5004Q02qWTay:ref"

Thanks,

Google Ads API Team

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Basic access token still no response

[Leonel Casanova]

Hello,

im reaching out to the support team because we had applied for basic access 
2 weeks ago and still we dont have a response. please if you can help us 
speed up the process.


   - Google Ads Manager Account (MCC) ID:  684-134-5205
   - Access level: Basic access requested
   - Case ID: Never received any case id
   
   Thank you very much.
   
   Regards 
   

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Re: will "demand gen" channel type be available through api when it replaces "discovery"?

[Marco Salvadori]

Hello, this is a big problem... all the scripts and software that work with 
campaigns are currently blocked. It's a really serious issue. How is it 
possible that we still don't know when the problem will be resolved? I'm 
facing major issues with clients.

On Wednesday, November 22, 2023 at 3:36:44 PM UTC+1 Google Ads API Forum 
Advisor wrote:

> Hi, 
>
> Thank you for reaching out to the Google Ads API support team. 
>
> We do not have a specific time frame for the availability of this feature 
> at the moment. However, please be assured that our team is actively working 
> on it. We recommend you to follow our *Release Notes* 
>  and *Blog 
> Post*  
> to receive official announcements regarding updates to the Google Ads API. 
> Thank you for your understanding and patience.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02oidR6:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Query on product_group_view with filter on segments.conversion_action_name always yields INTERNAL_ERROR

[Konstantin Tarassow]

Hello,

for exactly 1 account when we run a query on *product_group_view* and use 
an *IN clause on segments.conversion_action_name* we always run into an 
*INTERNAL_ERROR*, at least since weeks. This is only the case for 1 
specific account, all other accounts from the same MCC and other customers 
are returning data just fine.

Here are the logs:

Method Name: 
/google.ads.googleads.v14.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/8.0.30 gccl\/19.2.0 gapic\/19.2.0 
gax\/1.18.2 grpc\/1.50.2 rest\/1.18.2 pb\/+n",
"x-goog-request-params": "customer_id=8875125139",
"developer-token": "REDACTED",
"login-customer-id": "4554523147"
}
Request:
{"customerId":"8875125139","query":"\nSELECT 
segments.date,\ncampaign.id,\nad_group.id,\nad_group_criterion.criterion_id,\nsegments.conversion_action_category,\nsegments.conversion_action_name,\nmetrics.all_conversions,\nsegments.ad_network_type,\nsegments.device,\nmetrics.conversions_value,\nmetrics.view_through_conversions\n
 
   FROM product_group_view\nWHERE 
segments.date BETWEEN '2023-10-23' AND '2023-12-02'\n   
 AND campaign.status IN(ENABLED, PAUSED, REMOVED)\nAND 
ad_group.status IN(ENABLED, PAUSED, REMOVED)\nAND 
ad_group_criterion.status IN(ENABLED, PAUSED, REMOVED)\n   
 AND *segments.conversion_action_name IN('store_visits', 'Ladenbesuche')*\n 
   AND metrics.all_conversions > 0.0\n   
 AND ad_group_criterion.listing_group.type = 'UNIT'\n   AND segments.date = 
'2023-12-02' "}

Response
---
Headers: {
"request-id": "XcBQeB5fCVrDCJq7idXwNQ",
"date": "Sun, 03 Dec 2023 05:54:20 GMT",
"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000"
}

Fault
---
Status code: 13
Details: Internal error encountered.
Failure: 
{"errors":[{"errorCode":{"internalError":"INTERNAL_ERROR"},"message":"An 
internal error has occurred."}],"requestId":"XcBQeB5fCVrDCJq7idXwNQ"}
Exception in retryDecider: {
"message": "Internal error encountered.",
"code": 13,
"status": "INTERNAL",
"details": [
{
"@type": "google.ads.googleads.v14.errors.googleadsfailure-bin",
"data": ""
},
{
"@type": "grpc-status-details-bin",
"data": ""
},
{
"@type": "request-id",
"data": "XcBQeB5fCVrDCJq7idXwNQ"
}
]
}

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RE: smart campaigns budget forecast when entering budget manually

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Souvik,

Thank you for reaching out to the Google Ads API support team.

After reviewing your query, I understand that your concern is regarding the 
Smart campaigns. I would like to inform you that the UI screenshot which you 
have provided is cropped and does not contain the customer ID in it. So, kindly 
provide us with the uncropped UI screenshot including the customer Id to assist 
you further.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.
This message is in relation to case "ref:!00D1U01174p.!5004Q02qVjix:ref"

Thanks,

Google Ads API Team

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RE: i cannot access google ads api center to get a developer token

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you are not able to retrieve a 
developer token.

Kindly note that you should have a Google Ads manager account when applying for 
the token. If you don't have a manager account, you can follow the Help Center 
instructions to create one. Now, sign in to your manager account and navigate 
to TOOLS & SETTINGS > SETUP > API Center. The API Center option appears only 
for Google Ads manager accounts. Also, note that only the production manager 
account has the API center. If it's a test account, note that test accounts are 
closed by default since they're not allowed to run ads or set up billing 
information.

If you are signed in with your Google Ads manager account and yet you still 
can't see the API center in the Google Ads UI, then I would recommend you 
reaching out to the Google Ads Product support team as they are better equipped 
to address your concerns. Please note that we can only assist with 
issues/concerns related to the Google Ads API .
This message is in relation to case "ref:!00D1U01174p.!5004Q02qWTax:ref"

Thanks,

Google Ads API Team

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Re: HRe: api token, update please!

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for getting back to us.

After reviewing your concern, I understand that your concern is related to 
Google Ads API token. I would suggest you refer to the document Access Levels 
and Permissible Use to get more information. Kindly confirm whether you have 
applied for basic access or standard access since both are different.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated)
Access level applied (Basic or Standard access)

@Compliance team, please confirm if you are able to assist in the below access 
request and the user did not receive the Case Id.

Summary: The user has applied for the access with the below details.

Google Ads Manager Account (MCC) ID:  requested
Cases ID: requested
Access level: requested

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02qW3Dl:ref"

Thanks,

Google Ads API Team

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Re: queries related to account level metric

[Saurabh Pandey]

Hi Team,

Here are the metrics that we want in the App to show:

  *
Account name
  *   Account external customer ID
  *   Campaign name
  *   Ad name
  *   Views
  *   Avg. CPV
  *   View rate: In-stream
  *   View rate: In-feed
  *
View rate: short
  *   Cost
  *   Conversions
  *   Cost / conv.
  *   Earned Likes
  *   Earned Views
  *   Earned Subscribers
  *   Earned Playlist Edition
  *   Budget Status
  *   Account budget
  *   Remaining account budget
  *
Total daily budget

As it's not possible to capture the screenshot of all these values I have 
provided the values in text format. Please let me know if you want to know 
anything else related to the app.

Thanks & Regards,
Saurabh Pandey

From: Google Ads API Forum Advisor 
Sent: Monday, December 4, 2023 6:06 PM
To: Saurabh Pandey 
Cc: adwords-api@googlegroups.com 
Subject: RE: queries related to account level metric

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your query, I understand that you are not able to see the 
account level resource fields/metrics in the app that you are trying to build. 
I would suggest you refer to the documents 
account_budget
 and Billing 
Setup 
to get more information.

Also, kindly provide us with the uncropped UI screenshot of the fields and 
metrics that you are trying to retrieve at account level via API to assist you 
further.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.

This message is in relation to case "ref:!00D1U01174p.!5004Q02qWTb7:ref"

Thanks,

[Google Logo]   Google Ads API Team
[https://google-dev-relations.my.salesforce.com/servlet/servlet.ImageServer?oid=00D1U01174p=0184Q1N0SIX=ext]

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RE: listing groups in pmax retail campains

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Tanish,

Thank you for reaching out to the Google Ads API support team.

After reviewing your query, I understand that you would like to know if 
subdivision is permitted in pmax retail campaigns.

I would like to inform you that the subdivision is not permitted in PMax retail 
campaigns. This is because PMax retail campaigns are designed to be data-driven 
and rely on machine learning to optimize performance. Subdivision can introduce 
noise into the data, which can make it more difficult for the machine learning 
algorithms to learn effectively. Additionally, subdivision can make it more 
difficult to manage and track campaigns.

I hope this helps. Kindly get back to us if you have any further queries.
This message is in relation to case "ref:!00D1U01174p.!5004Q02qWTVK:ref"

Thanks,

Google Ads API Team

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Seeking Assistance on Triggering Email for Failed Payments in Google

[Echelonn Team]

Hi there,

I'm looking for advice on how to set up an automated system to send email 
notifications when a payment failure occurs in a Google Ads account. It 
appears that the Google Ads Scripts environment does not directly offer 
access to billing or payment status information.

My questions are:

   - Is there a way within Google Ads Scripts or another Google API to 
   detect payment failures?
   - Can anyone recommend best practices or tools for monitoring Google Ads 
   account billing statuses, particularly concerning failed payments?
   - Are there third-party integrations that could facilitate this kind of 
   functionality?

Any guidance, tips, or experiences shared would be greatly appreciated as I 
navigate this challenge.

Thank you for your help!

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RE: queries related to account level metric

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your query, I understand that you are not able to see the 
account level resource fields/metrics in the app that you are trying to build. 
I would suggest you refer to the documents account_budget and Billing Setup to 
get more information.

Also, kindly provide us with the uncropped UI screenshot of the fields and 
metrics that you are trying to retrieve at account level via API to assist you 
further.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.
This message is in relation to case "ref:!00D1U01174p.!5004Q02qWTb7:ref"

Thanks,

Google Ads API Team

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Re: 2 weeks no response on google ads api standard access token

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Pascal,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request 
for the Standard access of Google Ads API developer token and waiting for a 
response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. @Compliance team, 
please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Standard access with the below details.

Google Ads Manager Account (MCC) ID: 568-148-9842
Case ID: The user says that they haven't received any case ID

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02q9bTX:ref"

Thanks,

Google Ads API Team

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RE: basic access not received approval

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request 
for the Basic access of Google Ads API developer token and waiting for a 
response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated)

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the Basic access with the below details.

Google Ads Manager Account (MCC) ID: 382-533-9054
Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02qWTbH:ref"

Thanks,

Google Ads API Team

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RE: basic access for the developer token

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request 
for the Basic access of Google Ads API developer token and waiting for a 
response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. @Compliance team, 
please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Basic access with the below details.

Google Ads Manager Account (MCC) ID: 868-708-2142
Case ID: No case ID received

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02qWTbI:ref"

Thanks,

Google Ads API Team

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Re: HRe: api token, update please!

[Daniel Völk]

Same for me. I also don't have a case ID

On Friday, 1 December 2023 at 22:13:16 UTC+2 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for getting back to us.
>
> As stated in the earlier email, the access requests are handled by the 
> Google Ads API Compliance team. So, we are transferring the case to the Ads 
> API Compliance team.
>
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the Basic access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 769-828-2260 <(769)%20828-2260>  
>
>
>- Cases ID: 7-194034698 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02qW3Dl:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Listing groups in PMAX retail campains

[Tanish Gupta]

Hi

Can anyone tell if subdivision is not permitted in pmax retail campiagns??



Thanks
Tanish

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Re: api requests nothing heard back

[Daniel]

Same for me. I also haven't heard back and also wasn't provided with a case 
ID.

On Thursday, 30 November 2023 at 00:50:32 UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for getting back to us.
>
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: The user has applied for standard access with the below details. 
>
>- Google Ads Manager Account (MCC) ID:  723-610-2329  
>- Cases ID: User didn't receive any case ID 
>- Access type : Basic access 
>
> Do reach out to the Google Ads API support team for any queries related to 
> the Google Ads API 
> .
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02qVd6q:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Can we programmatically fill Click Quality form via API?

[Manish Gadhe]

I want to fill the click quality form via API. Is there any provision for 
it? If not then how what would be the option to get it done? 

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Basic Access not received approval

[fang yubo]

Hello, Google Ads manager account (MCC) ID : 382-533-9054，applied Basic 
Access for Google Ads API on November 14th. As of now, we have not received 
approval. Could you please assist us in checking the status of our 
application?

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Re: 2 weeks no response on google ads api standard access token

[nodeflow GmbH]

Hi there,

same issue here. We submitted the Google Ads API developer token Standard 
Access application approx. 2-3 weeks ago and also contacted Google Ads API 
Compliance team via form last week:

   - Google Ads Manager Account (MCC) ID:   568-148-9842
   - Access level: Standard access requested
   - Case ID: Never received any case id

Thanks for an update!

Cheers
Pascal

Google Ads API Forum Advisor schrieb am Mittwoch, 1. November 2023 um 
09:41:56 UTC+1:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you applied for Standard 
> access developer token, but you haven’t received any response.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: The user has applied for the developer token access with the 
> below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 947-167-4135 
>
>
>- Cases ID: The client mentioned that he didn’t receive any case ID. 
>- Access type: Standard 
>
> Do reach out to the Google Ads API support team 
>  for any queries 
> related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02q9bTX:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Basic access for the developer token

[cai cai]

Dear API Team,

I'm reaching to you because my application for basic access API has been 
pending for over 3 weeks now. Despite submitting our application and 
completing a reminder form, we've yet to receive a confirmation or Case ID.

MCC ID: 868-708-2142
Requested Access: Basic
Case ID: N/A, no response yet.

The timely approval of this access is crucial for enhancing our internal 
analytics and reporting capabilities. I kindly request your assistance in 
expediting the processing of my application.

Thank you for your prompt attention to this matter.

Best regards,

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Re: follow-up on google ads api basic access token application

[Vimal SA ASPA]

Hi Team,
Its been two weeks without any update from your end. If there are any 
challenges or additional information needed from my side to facilitate the 
process, please do not hesitate to let me know. I am more than willing to 
provide any necessary information.
I kindly urge you to give priority to this matter at your earliest 
convenience. Your cooperation is essential for the seamless advancement of 
my solution, specifically in leveraging the integration of the Google Ads 
API with my solution
Thank you in advance for your attention to this matter. I look forward to 
receiving a favorable response soon.

Regards

On Thursday, November 23, 2023 at 2:20:17 PM UTC+5:30 Google Ads API Forum 
Advisor wrote:

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an 
application for the basic access of Google Ads API developer token and have 
not received any update.

Since the access requests are handled by the Google Ads API Compliance 
team, we are transferring the case to the Ads API Compliance team. Can you 
kindly provide the following information for the compliance team to further 
assist you with your concern: 
   
   - Case ID generated from the compliance team in the format 
   0-0###0 (if there is any generated) 

@Compliance team, please confirm if you are able to assist in the below 
access request.

Summary:

The user has applied for the basic access with the below details. 
   
   - Google Ads Manager Account (MCC) ID: 377-216-4045 
   - Cases ID: requested 

Do reach out to the Google Ads API 
 support team for 
any queries related to the API.
  
This message is in relation to case "ref:!00D1U01174p.!5004Q02qUeqX:ref"

Thanks,
  [image: Google Logo] Google Ads API Team 



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Re: Google Ads API Conversion Events

[Dave Baskind]

I've come across this thread after encountering the same issue. I note that 
supplying `"conversionEnvironment": "UNSPECIFIED"` circumvents the issue, 
but we would love to be able to test our intended production code with the 
(assumed) correct values. 

Are we able to have our test and live MCCs added to the allowlist as per 
other posters?

Thanks in advance!

On Thursday, 8 June 2023 at 12:07:10 am UTC+10 Google Ads API Forum Advisor 
wrote:

> Hey David,
>
> Yes there was an interruption yesterday, but it should be resolved by now. 
> For reference you can check the status of our APIs here: 
> https://ads.google.com/status/publisher/
>
>   
> This message is in relation to case "ref:_00D1U1174p._5004Q2ggGJM:ref"
>
> Thanks,
>   
> [image: Google Logo] 
> Ben Karl 
> Google Ads API Team 
>
>
>

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generateKeywordForecastMetrics, RetryMiddleWare

[Sher Ansari]

I get the following error 
TypeError
Google\ApiCore\Middleware\RetryMiddleware::Google\ApiCore\Middleware\{closure}():
 
Argument #1 ($e) must be of type Exception, Error given, called in 
/var/www/html/netpost/vendor/google/gax/src/Middleware/RetryMiddleware.php 
on line 109

when I run this code 
it is running fine on my local, but when I run it on server it got the 
above error, 
Local php version is 8.1.13
Server Version php is 8.1.26
any help would be appriciated


try {
$response = $keywordPlanIdeaServiceClient->generateKeywordForecastMetrics(
$generateKeywordForecastMetricsRequest
);

} catch (ApiException $e) {
\Log::info($e->getMessage());
}



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Youtube conversion rate on Ads Data Hub

['Punn Damrongratnuwong' via Google Ads API and AdWords API Forum]

Hi team, 

How to find the conversion rate of YT on Ads data hub? Engagement?

Thanks,
Punn

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Re: oauth2l tool error: missing 'type' field in credentials

[TM Drift]

As I have now stated a couple of times, I have not made it to the point 
where I can try to make requests.

*I am stuck at the point where I am trying to fetch a refresh token* as 
stated 
here: 
https://developers.google.com/google-ads/api/docs/get-started/make-first-call.

[image: fetch.png]

And here is what happens when I try to run the described command:

[image: error.png]

On Monday, December 4, 2023 at 3:29:37 AM UTC+1 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for getting back to us.
>
> Could you please provide us with the complete API logs (request 
> 
>  and response 
> 
>  with request-id 
> 
>  and request header 
> )
>  
> generated at your end along with the screenshot of the error message for 
> further investigation.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02qVYIl:ref"
>
> Thanks, 
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: listing groups creation in pmax campaigns

[Tanish Gupta]

Can you give me a example of making a subdivision tree in omax retail 
campaign as i am not able to create this and according to example provided 
in google ads docs is not working for me

On Saturday, 2 December 2023 at 06:06:45 UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for getting back to us.
>
> Upon checking further, please note that a subdivision introduces a new 
> level in the tree, while units are leaves of the tree. Each subdivision 
> must always be completely partitioned, so it must contain a node 
> representing other. This tree structure with subdivisions and units lets 
> you set bids at the unit level and also ensures that every product falls 
> into one and only one unit node in the tree. I would recommend you refer to 
> the 'Creating Shopping Listing Groups 
> ',
>  
> 'Performance Max listing groups 
> '
>  
> and 'AssetGroupListingGroupFilterService 
> '
>  
> API documentations for more information.
>
> If still the issue persists, please provide us with the complete API logs (
> request 
> 
>  and response 
> 
>  with request-id 
> 
>  and request header 
> )
>  
> generated at your end. If you are using a client library and haven't 
> enabled the logging yet, I would request you to enable logging for the 
> specific client library that you are using. You can refer to the guides 
> Java 
> , 
> .Net 
> 
> , PHP 
> 
> , Python 
> 
> , Ruby 
> 
>  or Perl 
>  
> to enable logging at 
> your end. For REST interface requests, you can enable logging via the curl 
> command by using the -i flag.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02qUeqY:ref"
>
> Thanks, 
> [image: Google Logo] Google Ads API Team 
>
>  
>
>

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Google Ads - Add Sitelinks of subdomain to the campaign, Composition Change for Strategy Status

[Rau's IAS]

I have a basic query but could not find a definite answer on the internet. 
I am currently running a campaign for the main website of a big education 
brand and they also have a secondary learning website on subdomain, and I 
want to add sitelinks of subdomain to the campaign, but I am not sure 
whether it is allowed or not.

The brand I am running ads for is https://www.rauias.com/ and the secondary 
website is https://compass.rauias.com/ branded slightly different in a 
subdomain, so should I add the sitelinks of Compass to the main campaign?

Also one more silly question

My Max Conversion search campaign gave me this status today.

"Learning (composition change): Campaigns have been added to or removed 
from the bid strategy. Google Ads is now adjusting to optimize bids.

5 days left for learning"

What does this mean exactly? And Why does it reenter the learning phase 
whenever I make a small change?

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Re: I cannot access Google Ads API Center to get a Developer Token

[Oleksii Tyhipko]

Hi, you need to create a manager account of Google Ads and then link it to 
your account of Google Ads. Only in the manager account will be the API 
Center option.

пятница, 1 декабря 2023 г. в 15:03:43 UTC+2, Daniel Sousa Barra: 

> Hi,
>
> I have admin access, my account is live and active.
>
> I don't have the option for API Center in my account, so I cannot retrieve 
> a Developer token.
>
> Please see menu in the image attached.
>
> Even though I am an admin as per the user tab on the "access and security" 
> page on the settings menu, when I access the administrator tab it shows up 
> empty. Images attached.
>
> Anybody know what could be going on?
>
>
>

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partial failure error while restatement purchase conversion

[Arjun Sharma]

Hi,
i am geeting partial failure error ,
gclid_date_time_pair {
  gclid: "*"
  conversion_date_time: "2023-11-01 00:18:45+05:30"
}
conversion_action: "customers/2959363685/conversionActions/"
adjustment_date_time: "2023-12-01 06:36:19+05:30"
adjustment_type: RESTATEMENT
restatement_value {
  adjusted_value: 1
}

HI partial_failure_error {
  code: 3
  message: "The conversion for this conversion action and conversion 
identifier can\'t be found. Make sure your conversion identifiers are 
associated with the correct conversion action and try again., at 
conversion_adjustments[0]"
  details {
type_url: 
"type.googleapis.com/google.ads.googleads.v15.errors.GoogleAdsFailure"
value: "\n\340\001\n\003\230\007\005\022\272\001The conversion for this 
conversion action and conversion identifier can\'t be found. Make sure your 
conversion identifiers are associated with the correct conversion action 
and try again.\"\034\022\032\n\026conversion_adjustments\030\000"

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Type of application in the credentials of OAuth Client

[Oleksii Tyhipko]

Hi, can you help me understand what type of credentials OAuth Client I need 
to create?  If we create some service on the backend which type of 
credentials do I need to create?
To check the connection and for user testing, I created desktop credentials 
and I can get an access token through the OAuth client. If I create a web 
application then the client shows me an error that says that needs a 
parameter "type".

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image ad extension creation not possible

[Adam Muszalik]

Hello Api Team!

In the past we used the feed services to create image ad extensions at 
campaign level.
Some time ago it stopped working and the info was that this is depricated 
and read-only.

I checked the documentation and found following sample from V15 (we are 
using V13 right now):
https://developers.google.com/google-ads/api/samples/add-image-extension?hl=en

I implemented the ExtensionFeedItemService and made a test call

Method Name: 
/google.ads.googleads.v13.services.ExtensionFeedItemService/MutateExtensionFeedItems

{ "customerId": "", "operations": [ { "create": { "imageFeedItem": { 
"imageAsset": "customers//assets/" } } } ], "partialFailure": true, 
"responseContentType": "MUTABLE_RESOURCE" }

But get an error:

Response

Headers: {
  "content-disposition": "attachment",
  "request-id": "eaZ7I2hgVssiA-iMhZ0mPA",
  "date": "Mon, 04 Dec 2023 09:26:10 GMT",
  "alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000"
}

{ "results": [ { } ], "partialFailureError": { "code": 3, "message": 
"Feed-based extension is read-only for this extension type., at 
operations[0].create.resource_name", "details": [ { "@type": 
"type.googleapis.com/google.ads.googleads.v13.errors.GoogleAdsFailure", 
"@value": 
"CnYKA4AFGBI6RmVlZC1iYXNlZCBleHRlbnNpb24gaXMgcmVhZC1vbmx5IGZvciB0aGlzIGV4dGVuc2lvbiB0eXBlLhoGKgRbNDhdIisSDgoKb3BlcmF0aW9ucxgAEggKBmNyZWF0ZRIPCg1yZXNvdXJjZV9uYW1lEhZlYVo3STJoZ1Zzc2lBLWlNaFowbVBB"
 
} ] } }

I think it is the same as if I used the old feed/feeditem service.
Are there any other steps needed so that I can start using this service?
I took a customer where we had a feed related image extensions before - 
could this be a reason for the error?

thanks a lot!
Adam



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Re: Per Store View reporting date range

['Oksana Sulyma' via Google Ads API and AdWords API Forum]

Hi team! Just wanted to confirm that question is still actual to us.
Thanks!
Oksana

On Thursday, November 30, 2023 at 9:13:43 AM UTC+2 Oksana Sulyma wrote:

> Hi Google Ads API team! 
> I have a quick question, hopefully.
> I run query using 
> https://developers.google.com/google-ads/api/fields/v15/per_store_view :
>
> SELECT per_store_view.place_id, per_store_view.resource_name, campaign.id, 
> campaign.name, metrics.all_conversions_from_location_asset_click_to_call, 
> metrics.all_conversions_from_location_asset_directions, 
> metrics.all_conversions_from_location_asset_order, 
> metrics.all_conversions_from_location_asset_menu, 
> metrics.all_conversions_from_location_asset_other_engagement, 
> metrics.all_conversions_from_location_asset_store_visits, 
> metrics.all_conversions_from_location_asset_website, 
> metrics.eligible_impressions_from_location_asset_store_reach, 
> metrics.view_through_conversions_from_location_asset_click_to_call, 
> metrics.view_through_conversions_from_location_asset_directions, 
> metrics.view_through_conversions_from_location_asset_menu, 
> metrics.view_through_conversions_from_location_asset_order, 
> metrics.view_through_conversions_from_location_asset_other_engagement, 
> metrics.view_through_conversions_from_location_asset_store_visits, 
> metrics.view_through_conversions_from_location_asset_website FROM 
> per_store_view
>
> I get non-empty metrics, but I don't understand for which date range are 
> that values? Are they lifetime? Do I understand correct that for 
> https://developers.google.com/google-ads/api/fields/v15/per_store_view I 
> can't add  segments.date  to SELECT and WHERE clauses?
>
> Thanks in advance!
> Oksana
>
> Basically I'm trying to replicate Per Store Report from Google Ads UI and 
> would like to get all available metrics.
>

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https://googleadsdeveloper.blogspot.com/
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