Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-19 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Sebastian,

I'll work on updating the docs, meanwhile here's the behaviour for your 
reference.

1) QS is (still) a number in the range 1-10.
2) Starting v201605, you get -- if there's no quality score information for 
a keyword. HasQualityScore will be set to false in this case.
3) You may get 0 for quality information in some cases, but it is 
equivalent to (2). The keyword has no quality score information, and 
HasQualityScore will be set to false.

You can use the HasQualityScore to interpret this correctly. If 
HasQualityScore = TRUE, then you can interpret the quality score 
information. If the column is false, then no quality score information is 
available. This is covered in our advanced reporting guide 

.

Cheers,
Anash

On Tuesday, July 19, 2016 at 8:55:21 AM UTC-4, 
sebastian.lame...@despegar.com wrote:
>
> Looking at your predicates I bet one of the following is the case:
>> - The keyword status is removed, or possibly the group it belongs to is 
>> removed, or the campaign it belongs to is removed.
>> - The keyword id is 306, and the keyword itself is "AutomaticContent".
>> - The keyword id is 304, and the keyword itself is "AutomaticKeyword"
>>
>
> The documentation is still incorrect.
> Looking deeper into this issue I found all the cases that Zweitze 
> mentioned. The QS is zero in at least all those cases.
> I find it very misleading that the documentations says the value is always 
> either "--" or a number in range [1 ; 10]
>

-- 
-- 
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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-19 Thread sebastian . lamelas

>
> Looking at your predicates I bet one of the following is the case:
> - The keyword status is removed, or possibly the group it belongs to is 
> removed, or the campaign it belongs to is removed.
> - The keyword id is 306, and the keyword itself is "AutomaticContent".
> - The keyword id is 304, and the keyword itself is "AutomaticKeyword"
>

The documentation is still incorrect.
Looking deeper into this issue I found all the cases that Zweitze 
mentioned. The QS is zero in at least all those cases.
I find it very misleading that the documentations says the value is always 
either "--" or a number in range [1 ; 10]

-- 
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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-15 Thread sebastian . lamelas
Thanks for answering Anahs,

"Looks like" doesn't do it for me. I'll mark your answer as the correct one 
once I see it in the docs (here 

 
or here 
),
 
if that is possible.

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-15 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Sebastian,

Looks like we don't track quality score for deleted entities, that's why 
those are getting reported as zero. I'll take a look at our guide and 
update it with missing information.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Wednesday, July 13, 2016 at 2:50:02 PM UTC-4, 
sebastian.lame...@despegar.com wrote:
>
> Vishal, Nadine, Anash, any news?
>

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-13 Thread sebastian . lamelas
Vishal, Nadine, Anash, any news?

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-06 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Sebastian,

Thanks for sharing the report; I've shared it with the team working on this 
change. I'll update you as I hear from them.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Wednesday, July 6, 2016 at 1:53:55 PM UTC-4, 
sebastian.lame...@despegar.com wrote:
>
> Could you please share one or more (campaign ID, ad group ID, keyword) 
> where this is happening? 
> I replied to you privately sending a csv report.
>
> Also, have you noticed any instance where the value is zero and the 
> keyword is not deleted?
> Not that I know of, but I can't completely discard it could happen.
>

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-06 Thread sebastian . lamelas
Could you please share one or more (campaign ID, ad group ID, keyword) 
where this is happening? 
I replied to you privately sending a csv report.

Also, have you noticed any instance where the value is zero and the keyword 
is not deleted?
Not that I know of, but I can't completely discard it could happen.

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-06 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Sebastian,

Could you please share one or more (campaign ID, ad group ID, keyword) 
where this is happening? Also, have you noticed any instance where the 
value is zero and the keyword is not deleted?

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Tuesday, July 5, 2016 at 11:05:42 AM UTC-4, 
sebastian.lame...@despegar.com wrote:
>
>
> I have found search keywords with impressions in the last year with QS 
> zero across many accounts. However, for all of them one of the following is 
> true:
>
>- The keyword is removed
>- The adgroup is removed
>- The campaign is removed
>
> Can you please confirm this on your side? The fact that if a search 
> keyword has QS zero it is because it was removed (at least with v201601.) 
>
> El martes, 5 de julio de 2016, 8:03:05 (UTC-3), sebastia...@despegar.com 
> escribió:
>>
>> Nadine, Vishal... Can you help me or not?
>>
>>>
>>>- "*For Display and Video campaigns, a QualityScore of 0 is a 
>>>possibility, but 0 shouldn't be coming up for Search campaigns*." 
>>>OK. But they are. I am getting SEARCH keywords with QS = 0. Can you 
>>>determine what is the reason for this? I would need an explanation so I 
>>> can 
>>>correct some rows from our database tables.
>>>
>>>

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-05 Thread sebastian . lamelas

I have found search keywords with impressions in the last year with QS zero 
across many accounts. However, for all of them one of the following is true:

   - The keyword is removed
   - The adgroup is removed
   - The campaign is removed
   
Can you please confirm this on your side? The fact that if a search keyword 
has QS zero it is because it was removed (at least with v201601.) 

El martes, 5 de julio de 2016, 8:03:05 (UTC-3), sebastia...@despegar.com 
escribió:
>
> Nadine, Vishal... Can you help me or not?
>
>>
>>- "*For Display and Video campaigns, a QualityScore of 0 is a 
>>possibility, but 0 shouldn't be coming up for Search campaigns*." OK. 
>>But they are. I am getting SEARCH keywords with QS = 0. Can you determine 
>>what is the reason for this? I would need an explanation so I can correct 
>>some rows from our database tables.
>>
>>

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-05 Thread sebastian . lamelas
Nadine, Vishal... Can you help me or not?

>
>- "*For Display and Video campaigns, a QualityScore of 0 is a 
>possibility, but 0 shouldn't be coming up for Search campaigns*." OK. 
>But they are. I am getting SEARCH keywords with QS = 0. Can you determine 
>what is the reason for this? I would need an explanation so I can correct 
>some rows from our database tables.
>
>

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-01 Thread sebastian . lamelas
Hello Nadine, I still have some questions:


   - I now see that in this migration guide 
    
   this change is explained. Thank you very much! I'm glad I could help.
   - "*For Display and Video campaigns, a QualityScore of 0 is a 
   possibility, but 0 shouldn't be coming up for Search campaigns*." OK. 
   But they are. I am getting SEARCH keywords with QS = 0. Can you determine 
   what is the reason for this? I would need an explanation so I can correct 
   some rows from our database tables.
   

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-30 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings Everyone,

I agree that our documentation is not up-to-date, and we'll work on getting 
that updated soon. Thank you for pointing that out. There have been some 
changes recently, which is why I think there's a bit of confusion. For 
*Display* and *Video* campaigns, a *QualityScore* of 0 is a possibility, 
but 0 shouldn't be coming up for *Search* campaigns. As you noticed in the 
release 
notes , 
we're moving to changing null values to '--' instead of other values, and 
we've been doing that across all the reports. Thanks again for being so 
helpful!

Cheers,
Nadine, AdWords API Team

On Thursday, June 30, 2016 at 12:14:21 PM UTC+1, 
sebastian.lame...@despegar.com wrote:
>
>
> Thanks for the follow-up, Zweitze. In the case that raised our alarms, one 
> of the things you said previously is true: all the keywords with QS zero 
> are either removed, or its adgroup/campaign is removed. But this is just 
> one account. Unfortunately, the tables derived from our database are not 
> including other keywords with QS zero because we were filtering them out 
> based on what the documentations says (that lie that QS was always in range 
> [1-10].)
>
> Still no answer from Google representatives.
>

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-30 Thread sebastian . lamelas

Thanks for the follow-up, Zweitze. In the case that raised our alarms, one 
of the things you said previously is true: all the keywords with QS zero 
are either removed, or its adgroup/campaign is removed. But this is just 
one account. Unfortunately, the tables derived from our database are not 
including other keywords with QS zero because we were filtering them out 
based on what the documentations says (that lie that QS was always in range 
[1-10].)

Still no answer from Google representatives.

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-30 Thread Zweitze
I looked into our database and indeed found more keywords with a zero 
qualityscore.
Looking further I found that they all belonged to an campaign with 
advertising channel "Display" or "Video". So, consider filtering on that.

Unfortunately field "advertisingchanneltype" is not available in 
KEYWORDS_PERFORMANCE_REPORT (at least in v201601, which I am using). 
However, that field is available in CAMPAIGN_PERFORMANCE_REPORT, so you 
should do the filtering on your end.

Is this also the case for you?


On Wednesday, June 29, 2016 at 6:56:07 PM UTC+2, sebastia...@despegar.com 
wrote:
>
> @Zweitze:
>
> For safety reasons, the company I work for -which owns the accounts I 
> manage- does not share this information. However, I can confirm that the 
> keywords we found are real keywords. They are not "magical keywords."
>
> By the way, your feedback is highly appreciated! I've always wondered 
> whether it was futile to keep filtering the magical keywords.
>
> And don't worry, I'll post the explanation the AdWords staff give me once 
> the issue is solved. (Otherwise, I would not have posted the previous 
> report definition.)
>

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-29 Thread sebastian . lamelas
@Zweitze:

For safety reasons, the company I work for -which owns the accounts I 
manage- does not share this information. However, I can confirm that the 
keywords we found are real keywords. They are not "magical keywords."

By the way, your feedback is highly appreciated! I've always wondered 
whether it was futile to keep filtering the magical keywords.

And don't worry, I'll post the explanation the AdWords staff give me once 
the issue is solved. (Otherwise, I would not have posted the previous 
report definition.)

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-29 Thread Zweitze
Could you just post the rows with a zero-quality score here? If necessary 
blank out ExternalCustomerId, which is your customer id (but I don't think 
anyone outside Google can figure out the account name having just this 
customer id.)

Looking at your predicates I bet one of the following is the case:
- The keyword status is removed, or possibly the group it belongs to is 
removed, or the campaign it belongs to is removed.
- The keyword id is 306, and the keyword itself is "AutomaticContent".
- The keyword id is 304, and the keyword itself is "AutomaticKeyword"

About those magical keyword ids: 306 is Dynamic Search Ad. 3004 is 
something that appeared in 2008 through 2010. I collected these number 
through years of reading on this forum (eg. like this 
,
 
note the Google representative doesn't deny the findings)
It's a shame those reserved ids were never properly documented.

If you do figure out what was happening, will you share that with us? I 
don't like the current policy where solutions and explanations are taken to 
private email, and out of this forum.



On Wednesday, June 29, 2016 at 1:48:23 PM UTC+2, sebastia...@despegar.com 
wrote:
>
>
> Quality score of a keyword ranges from 1 to 10. If you are trying to 
> extract data using the Keyword Performance Report and the quality score 
> information is missing for a keyword, a "--" value might be returned. 
>
> I agree with @Zweitze. This is what the documentation says starting from 
> v201605, but I am using v201601. So the documentation is incorrect. *Most 
> importantly, if I were to migrate to version v201605, I would have a 
> complete mess because this change is not annotated at all in any migration 
> guide.*
>
> The report definition I am using is the following:
>
> https://adwords.google.com/api/adwords/cm/v201601;>
> 
> Id
> AdGroupId
> CampaignId
> AdGroupName
> Criteria
> KeywordMatchType
> Status
> AdGroupStatus
> CampaignStatus
> CpcBid
> FirstPageCpc
> QualityScore
> ExternalCustomerId
> 
> Id
> NOT_EQUALS
> 300
> 
> 
> IsNegative
> EQUALS
> false
> 
> 
> Impressions
> GREATER_THAN
> 0
> 
> 
> 20160608
> 20160608
> 
> 
> 2016-06-29_08:37:45.698
> KEYWORDS_PERFORMANCE_REPORT
> CUSTOM_DATE
> TSV
> false
> 
>
> I'll reply to you privately, Vishal, to send you the customer id.
>
>

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-29 Thread sebastian . lamelas


Quality score of a keyword ranges from 1 to 10. If you are trying to 
extract data using the Keyword Performance Report and the quality score 
information is missing for a keyword, a "--" value might be returned. 

I agree with @Zweitze. This is what the documentation says starting from 
v201605, but I am using v201601. So the documentation is incorrect. *Most 
importantly, if I were to migrate to version v201605, I would have a 
complete mess because this change is not annotated at all in any migration 
guide.*

The report definition I am using is the following:

https://adwords.google.com/api/adwords/cm/v201601;>

Id
AdGroupId
CampaignId
AdGroupName
Criteria
KeywordMatchType
Status
AdGroupStatus
CampaignStatus
CpcBid
FirstPageCpc
QualityScore
ExternalCustomerId

Id
NOT_EQUALS
300


IsNegative
EQUALS
false


Impressions
GREATER_THAN
0


20160608
20160608


2016-06-29_08:37:45.698
KEYWORDS_PERFORMANCE_REPORT
CUSTOM_DATE
TSV
false


I'll reply to you privately, Vishal, to send you the customer id.

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-29 Thread Zweitze
The documentation is incorrect, the field returns the quality score (from 1 
to 10), or 0 in case there is no quality score.
Indeed, some keywords have no quality score, think of display network, 
dynamic search ads, negative keywords and removed keywords.

Note that the behavior changed in v201605, from that version on you get 
"--" instead of 0. But you reference documentation of v201601, so I assume 
you are using that version.

Hope this helps.



On Tuesday, June 28, 2016 at 4:45:47 PM UTC+2, sebastia...@despegar.com 
wrote:
>
> Hello AdWords,
>
>
> According to this page 
> ,
>  
> the QualityScore field returns an integer in the range [1-10]. But this is 
> not always true. I am getting the value 0 for some keywords.
>
>
> I would like to know what this value means and whether it will change in 
> the future -so it is compliant with the documented values- or not.
>
>
> Thanks!
>
> seb.
>
>
>
>
> 
>
>
>
>

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Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-28 Thread 'Vishal Vinayak (Adwords API Team)' via AdWords API Forum
Hi Sebastian,

That is correct, indeed. Quality score of a keyword ranges from 1 to 10. If 
you are trying to extract data using the Keyword Performance Report and the 
quality score information is missing for a keyword, a "--" value might be 
returned. 

To debug further, could you please provide me with the report definition 
for the API call? Please click on *Reply privately to author *when 
responding.  

Regards,
Vishal, AdWords API Team

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QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-28 Thread sebastian . lamelas


Hello AdWords,


According to this page 
,
 
the QualityScore field returns an integer in the range [1-10]. But this is 
not always true. I am getting the value 0 for some keywords.


I would like to know what this value means and whether it will change in 
the future -so it is compliant with the documented values- or not.


Thanks!

seb.







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