Supermetrics Google Sheets Internal API Error

[Charles River]

 Hello,

We have Supermetrics linked to our Google Sheets, but are currently 
receiving an issue when trying to pull data from Google AdWords. Below 
please find the error message received:

Account fetch error: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro] 

This message is appearing within the select accounts section of the 
Supermetrics extension. I have logged out of the account twice and tried to 
create a new query with no success. 

Can assistance be provided on the error ?

Thanks!

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RE: Internal API error while downloading data by an ETL tool

['Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum]

Hello,


Thanks for reaching out to the Google Ads API team. Unfortunately, we are 
unable to deal with third party tool ETL to respond to this issue. Our team 
specializes only in Ads API related issues.


For this issue, please wait for 30 seconds, then retry the request. If this 
error occurs frequently, please reply privately with your complete logs request 
and response with request-id.

Best regards,

Jakeia Sabrina
Google Ads API Team
ref:_00D1U1174p._5004Q2QFG70:ref

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Internal API error while downloading data by an ETL tool

[Bendegúz Tunyogi]

Hi all,

I'm writing this post because I often get the following error:
*Getting data for client 'tech-shop.hu_s174402' failed: 
InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro*

I'm using Keboola which is an ETL tool. ETL tools are used in Data Science 
and Data Engineering to download data from somewhere, transform it and send 
it towards a different system/tool/app for further usage.
In Keboola, you can set up a connection with Google Ads to download data. 
The company I worked for, we have around 2500 google ads accounts, each 
account belongs to a particular client of ours but we also have a 'master' 
account (I call it master, but I don't know what is the right word for it) 
and this master account is somehow virtually connected to each client 
account. So in Keboola I'm referring to this master account to get the data 
from each client account. It takes around a hour to download it which is 
quite a long time but it works anyway. But from time to time I get this api 
error and Keboola Support didn't know any solution.
Could you guys help me with this issue?

Best Regards,
Bendi

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Re: Internal API Error

[Google Ads API Forum Advisor Prod]

Hi Evgeny,

Our team took another look at the soap request you sent us and it seems to be 
malformed: the operation contains an operand but no operator information. Do 
you how this request is constructed from your client? There may be an issue in 
our official client libraries for example.

Thanks,
Pierrick - Google Ads API Team
ref:_00D1U1174p._5001USwppM:ref

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Re: Internal API Error

[Google Ads API Forum Advisor Prod]

Hi Evgeny,

Really sorry for the late response but there is no update so far, we are still 
waiting for the Engineering team.

Thanks,
Pierrick - Google Ads API Team
ref:_00D1U1174p._5001USwppM:ref

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Re: Internal API Error

[InfoPunks GmbH]

hi Pierrick,

any updates?

Best regards,
Evgeny

On Thursday, March 5, 2020 at 5:15:57 PM UTC+1, adsapiforumadvisor wrote:
>
> Hi Evgeny,
>
> Not yet, I contacted the Engineering team again so they provide me with an 
> update.
>
> Thanks,
> Pierrick - Google Ads API Team
>
> ref:_00D1U1174p._5001USwppM:ref
>

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RE: Internal API error when making getUserInterestCriterion request

[Google Ads API Forum Advisor Prod]

Hi Sattar,

Thank you for reaching out. The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR 
could be due to a temporary issue in the servers. Please try running the 
service again and if you are still having an issue, please share the complete 
detailed request and response logs of the call via Reply privately to author so 
that I can further investigate the issue. You can find information on enabling 
logging in the ReadMe of your client library.

Regards,
Mitchell
Google Ads API Team
ref:_00D1U1174p._5001UZW8Cz:ref

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Internal API error when making getUserInterestCriterion request

[Sattar Salambayev]

I wrote a script to get Constant Data from Adwords API  and when I'm making 
getUserInterestCriterion request it returns error

> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
> com.google.ads.api.services.common.error.InternalApiError

 

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Re: Internal API Error

[Google Ads API Forum Advisor Prod]

Hi Evgeny,

Not yet, I contacted the Engineering team again so they provide me with an 
update.

Thanks,
Pierrick - Google Ads API Team
ref:_00D1U1174p._5001USwppM:ref

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Re: Internal API Error

[InfoPunks GmbH]

Hi Pierrick,

any news? 

best regards,
Evgeny

On Tuesday, February 18, 2020 at 2:56:26 PM UTC+1, adsapiforumadvisor wrote:
>
> Hi Evgeny,
>
> The Engineering team is still looking into this, I will keep you posted as 
> soon as progress is made.
>
> Thanks,
> Pierrick - Google Ads API Team
>
> ref:_00D1U1174p._5001USwppM:ref
>

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Re: Internal API Error

[Google Ads API Forum Advisor Prod]

Hi Evgeny,

The Engineering team is still looking into this, I will keep you posted as soon 
as progress is made.

Thanks,
Pierrick - Google Ads API Team
ref:_00D1U1174p._5001USwppM:ref

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Re: Internal API Error

[InfoPunks GmbH]

hi Pierrick,

any updates on this issue?

best regards,
Evgeny

On Tuesday, February 11, 2020 at 4:29:46 PM UTC+1, InfoPunks GmbH wrote:
>
> hi Pierrick,
>
> we can not test this code in our real production environment, until we 
> have fixed the targeting.
>
> but i'm pretty sure, that our test adwords account is not a testing one: 
> 1389157031
>
> Evgeny
>
> On Tuesday, February 11, 2020 at 2:31:18 PM UTC+1, adsapiforumadvisor 
> wrote:
>>
>> Hi Evgeny,
>>
>> My name is Pierrick and I am a Developer Advocate for Ads API.
>>
>> We contacted with our Engineering team about this issue and we will keep 
>> you posted as progress is made.
>>
>> In the meantime, could you let us know if this is issue is only happening 
>> during tests or also for campaigns that serve ad(s)?
>>
>> Thanks,
>> Pierrick - Ads API Team
>>
>> ref:_00D1U1174p._5001USwppM:ref
>>
>

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RE: Unexpected internal API error

[Google Ads API Forum Advisor Prod]

Hello Ignacio,

Thank you for reaching out. Please refer to the code sample provided here for 
reference to add criteria to the ad groups using Python client libraries. If 
the issue persists, could you please share the complete request and response 
logs along with the client customer id by enabling Python logging from here for 
further investigation?

P.S. Please use Reply privately to author option while sharing the details.

Regards,
Nikisha Patel, Google Ads API Team
ref:_00D1U1174p._5001UV0dhx:ref

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Unexpected internal API error

[Ignacio Guillermo Martinez]

Hello, I am running into some trouble when adding criteria to an adgroup.

Traceback (most recent call last):
  File 
"/usr/local/anaconda3/lib/python3.7/site-packages/googleads/common.py", 
line 992, in MakeSoapRequest
*packed_args, _soapheaders=soap_headers)['body']['rval']
  File "/usr/local/anaconda3/lib/python3.7/site-packages/zeep/proxy.py", 
line 45, in __call__
kwargs,
  File 
"/usr/local/anaconda3/lib/python3.7/site-packages/zeep/wsdl/bindings/soap.py", 
line 130, in send
return self.process_reply(client, operation_obj, response)
  File 
"/usr/local/anaconda3/lib/python3.7/site-packages/zeep/wsdl/bindings/soap.py", 
line 195, in process_reply
return self.process_error(doc, operation)
  File 
"/usr/local/anaconda3/lib/python3.7/site-packages/zeep/wsdl/bindings/soap.py", 
line 299, in process_error
detail=fault_node.find("detail"),
zeep.exceptions.Fault: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "add_audiences.py", line 79, in 
main(adwords_client, '')
  File "add_audiences.py", line 60, in main
response = ad_group_criterion_service.mutate(operations)
  File 
"/usr/local/anaconda3/lib/python3.7/site-packages/googleads/common.py", 
line 1004, in MakeSoapRequest
e.detail, errors=error_list, message=e.message)
googleads.errors.GoogleAdsServerFault: 
[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]


My code attempts to add 19 separate criteria to an adgroup given its ID, 
however it is always returning this error. You can find my code attached in 
this message also, so the error can be reproduced. 

Thanks for your time

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# @author jasperan

'''
This code adds audiences at the adgroup level. A list of these audiences can be found in here:

https://developers.google.com/adwords/api/docs/appendix/codes-formats

Valid affinity categories and corresponding criterion IDs used in CriterionUserInterest.
We can also retrieve this list via the getUserInterestCriterion method of ConstantDataService by passing userInterestTaxonomyType = BRAND.
'''

from googleads import adwords

# Total of 21 audiences.
audience_ids = [80141, 92949, 92947, 93034, 93014, 92945, 93015, 93017, 80237, 93002, 92948, 80191, 80545, 92901, 80142, 80133, 93028, 80140, 93040]


def main(client, ad_group_id):
	# Initialize appropriate service.
	ad_group_criterion_service = client.GetService(
			'AdGroupCriterionService', version='v201809')

	# Create the ad group criteria.
	'''
	# Example object:
	ad_group_criteria = [
			# Targeting criterion.
			{
	'xsi_type': 'BiddableAdGroupCriterion',
	'adGroupId': ad_group_id,
	'criterion': {
			'xsi_type': 'CriterionUserInterest',
			'id': audience_ids[0]
	}
			}
	]
	'''

	ad_group_criteria = list()
	for i in audience_ids:
		aux_obj = dict()
		aux_obj['xsi_type'] = 'BiddableAdGroupCriterion'
		aux_obj['adGroupId'] = ad_group_id
		criterion_obj = dict()
		criterion_obj['xsi_type'] = 'CriterionUserInterest'
		criterion_obj['id'] = str(i)
		aux_obj['criterion'] = dict(criterion_obj)
		ad_group_criteria.append(aux_obj)

	print('Full object: {}'.format(ad_group_criteria))
	
	# Create operations.
	operations = []
	for criterion in ad_group_criteria:
		operations.append({
'operator': 'ADD',
'operand': criterion
		})

	response = ad_group_criterion_service.mutate(operations)

	if response and response['value']:
		criteria = response['value']
		for ad_group_criterion in criteria:
			criterion = ad_group_criterion['criterion']
			print('Ad group criterion with ad group ID %s, criterion ID %s and '
		'type "%s" was added.' %
		(ad_group_criterion['adGroupId'], criterion['id'],
		 criterion['type']))
	else:
		print('No criteria were returned.')
	


if __name__ == '__main__':
	# Initialize client object.
	adwords_client = 

Re: Internal API Error

[InfoPunks GmbH]

hi Pierrick,

we can not test this code in our real production environment, until we have 
fixed the targeting.

but i'm pretty sure, that our test adwords account is not a testing one: 
1389157031

Evgeny

On Tuesday, February 11, 2020 at 2:31:18 PM UTC+1, adsapiforumadvisor wrote:
>
> Hi Evgeny,
>
> My name is Pierrick and I am a Developer Advocate for Ads API.
>
> We contacted with our Engineering team about this issue and we will keep 
> you posted as progress is made.
>
> In the meantime, could you let us know if this is issue is only happening 
> during tests or also for campaigns that serve ad(s)?
>
> Thanks,
> Pierrick - Ads API Team
>
> ref:_00D1U1174p._5001USwppM:ref
>

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Re: Internal API Error

[Google Ads API Forum Advisor Prod]

Hi Evgeny,

My name is Pierrick and I am a Developer Advocate for Ads API.

We contacted with our Engineering team about this issue and we will keep you 
posted as progress is made.

In the meantime, could you let us know if this is issue is only happening 
during tests or also for campaigns that serve ad(s)?

Thanks,
Pierrick - Ads API Team
ref:_00D1U1174p._5001USwppM:ref

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Re: Internal API Error

[InfoPunks GmbH]

hi Anthony,

is there any update on this issue?

best wishes,
Evgeny

On Thursday, January 30, 2020 at 8:08:44 PM UTC+1, adsapiforumadvisor wrote:
>
> Hello Evgeny,
>
> Thanks for the logs. There might be an issue on our side. I'll have the 
> team have a look at it and let you know when it is resolved.
>
> Regards,
> Anthony
> Google Ads API Team
>
> ref:_00D1U1174p._5001USwppM:ref
>

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Re: Internal API Error

[Google Ads API Forum Advisor Prod]

Hello Evgeny,

Thanks for the logs. There might be an issue on our side. I'll have the team 
have a look at it and let you know when it is resolved.

Regards,
Anthony
Google Ads API Team
ref:_00D1U1174p._5001USwppM:ref

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Re: Internal API Error

[Google Ads API Forum Advisor Prod]

Hello Evgeny,

The campaign ID 9062863394 from your last request is also a removed campaign. I 
was able to change the targetingSetting on my account with an enabled campaign. 
If you aren't able to, please share the SOAP logs for those requests.

Regards,
Anthony
Google Ads API Team
ref:_00D1U1174p._5001USwppM:ref

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Re: Internal API Error

[InfoPunks GmbH]

hi Anthony,

thanks for the check, however it does not work for ENABLED and PAUSED 
campaigns too.

we also tried to remove budget, name and status params from the request, 
but we still get the unexpected internal error.

the last soap request (without extra params) attached

best regards,
Evgeny

On Tuesday, January 21, 2020 at 4:35:03 PM UTC+1, adsapiforumadvisor wrote:
>
> Hi Evgeny,
>
> Your response looks ok, however, the campaign you are trying to update is 
> a removed campaign which should cause you issues. Please try this call 
> again with a campaign that is either paused or enabled.
>
> Regards,
> Anthony
> Google Ads API Team
>  
>
>
> ref:_00D1U1174p._5001USwppM:ref
>

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http://schemas.xmlsoap.org/soap/envelope/; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance;>

https://adwords.google.com/api/adwords/cm/v201809; 
soapenv:mustUnderstand="0">
1389157031
REDACTED
realAPItestMCC (AwApi-Java, AdWords-Axis/4.4.0, 
Common-Java/4.4.0, Axis/1.4, Java/1.8.0_232, maven)
false
true



https://adwords.google.com/api/adwords/cm/v201809;>


9062863394
https://adwords.google.com/api/adwords/cm/v201809; 
xsi:type="ns2:GeoTargetTypeSetting">

GeoTargetTypeSetting

DONT_CARE

DONT_CARE

https://adwords.google.com/api/adwords/cm/v201809; 
xsi:type="ns3:TargetingSetting">


USER_INTEREST_AND_LIST
true









http://schemas.xmlsoap.org/soap/envelope/;>

https://adwords.google.com/api/adwords/cm/v201809;>
00059d0719966d4d0a3763c84703c17a
CampaignService
mutate
1
111




soap:Server
[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro]

https://adwords.google.com/api/adwords/cm/v201809;>
[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro]

ApiException
http://www.w3.org/2001/XMLSchema-instance; 
xsi:type="InternalApiError">



InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
InternalApiError
UNEXPECTED_INTERNAL_API_ERROR

RE: Internal API Error

[Google Ads API Forum Advisor Prod]

Hi Evgeny,

Your response looks ok, however, the campaign you are trying to update is a 
removed campaign which should cause you issues. Please try this call again with 
a campaign that is either paused or enabled.

Regards,
Anthony
Google Ads API Team
ref:_00D1U1174p._5001USwppM:ref

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Internal API Error

[InfoPunks GmbH]

hi,

i am trying to change TargetingSettings (setTargetAll) for existing 
campaigns using CampaignServiceInterface.

The code is strait forward: 1) fetch campaigns 2) adjust settings 3) upload 
campaigns. 

Tried many times with the same "Internal API Error". Could you please take 
a look on it?

The soap request and response attached as a text file

best regards,
Evgeny

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http://schemas.xmlsoap.org/soap/envelope/; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance;>

https://adwords.google.com/api/adwords/cm/v201809; 
soapenv:mustUnderstand="0">
1389157031
REDACTED
realAPItestMCC (AwApi-Java, AdWords-Axis/4.1.0, 
Common-Java/4.1.0, Axis/1.4, Java/1.8.0_232, maven)
false
true



https://adwords.google.com/api/adwords/cm/v201809;>


8947436324
audiencies upload test
PAUSED

https://adwords.google.com/api/adwords/cm/v201809; 
xsi:type="ns2:GeoTargetTypeSetting">

GeoTargetTypeSetting

DONT_CARE

DONT_CARE

https://adwords.google.com/api/adwords/cm/v201809; 
xsi:type="ns3:TargetingSetting">


USER_INTEREST_AND_LIST
true










http://schemas.xmlsoap.org/soap/envelope/;>

https://adwords.google.com/api/adwords/cm/v201809;>
00059c7b77709e650a37034a26061add
CampaignService
mutate
1
149




soap:Server
[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro]

https://adwords.google.com/api/adwords/cm/v201809;>
[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro]

ApiException
http://www.w3.org/2001/XMLSchema-instance; 
xsi:type="InternalApiError">



InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
InternalApiError
UNEXPECTED_INTERNAL_API_ERROR

Re: Internal API Error when calling campaign service.

[Google Ads API Forum Advisor Prod]

Hello Petros,

The UNEXPECTED_INTERNAL_API_ERROR could be due to a transient issue. Retrying 
the API requests should work in most of the scenarios. You can check the status 
of the Google Ads Products here. If you're facing an issue, please write back 
to us and we will be happy to take a look.

Thanks,
Bharani, Google Ads API Team
ref:_00D1U1174p._5001UBnFtf:ref

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Internal API Error when setting custom params for campaigns

['Petros Dawit' via AdWords API and Google Ads API Forum]

Hi here is a snippet of my code: 

campaign_service = self.get_service(CAMPAIGN_SERVICE)
parameters = [
{
'key': 'refcode',
'value': refcode
}
]
campaign_operations = []

for campaign in campaigns:
campaign_operations.append({
'operator': 'SET',
'operand': {
'name': campaign,
'urlCustomParameters': {'parameters': 
parameters}
}
})
response = campaign_service.mutate(campaign_operations)
return response

The campaigns is a list of campaigns that are currently serving. I am now 
getting back an Internal API Error when b4, this same code didn't have that 
issue. Any help would be appreciated.

Thanks

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Re: Internal API Error when calling campaign service.

[Petros Dawit]

Hi, I jsut tested it again and it works now. Is there a health dashboard or 
something to check if some services within Google are having issues. it 
works now after not making changes.

On Friday, June 14, 2019 at 2:24:26 PM UTC-7, adsapiforumadvisor wrote:
>
> Hello Petros, 
>
> Thank you for sharing the request. Could you please share the response 
> logs which includes the request Id to check this further? I was able to 
> update the URLCustomParameters using the CampaignService. Please find the 
> attached SOAP logs as a reference. 
>
> Regards,
> Bharani, Google Ads API Team
>
> ref:_00D1U1174p._5001UBnFtf:ref

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Re: Internal API Error when calling campaign service.

[Google Ads API Forum Advisor Prod]

Hello Petros,

Thank you for sharing the request. Could you please share the response logs 
which includes the request Id to check this further? I was able to update the 
URLCustomParameters using the CampaignService. Please find the attached SOAP 
logs as a reference.

Regards,
Bharani, Google Ads API Team
ref:_00D1U1174p._5001UBnFtf:ref

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Sample_Logs.rtf
Description: RTF file

Re: Internal API Error when calling campaign service.

[Petros Dawit]

Also, if there is another way for changing urlCustomParameters for a 
campaign, can you please let me know. This is a little time sensitive.

Thanks,
Petros

On Friday, June 14, 2019 at 7:14:59 AM UTC-7, adsapiforumadvisor wrote:
>
> Hi Petros, 
>
> The UNEXPECTED_INTERNAL_API_ERROR could be due to a transient issue. Can 
> you retry the API request again and see if you're noticing this issue? If 
> the request is failing, could you please share the API SOAP logs which 
> includes the requestId, complete request and response so that I can take a 
> look? Please check the README section 
>  of the 
> respective client library for guidance on how to enable logging. You can 
> reply back via Reply privately to author option.
>
> Thanks,
> Bharani, Google Ads API Team
>
> ref:_00D1U1174p._5001UBnFtf:ref

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Re: Internal API Error when calling campaign service.

[Petros Dawit]

Hi,

I just sent you my logs privately.

Thanks for your help,
Petros

On Friday, June 14, 2019 at 7:14:59 AM UTC-7, adsapiforumadvisor wrote:
>
> Hi Petros, 
>
> The UNEXPECTED_INTERNAL_API_ERROR could be due to a transient issue. Can 
> you retry the API request again and see if you're noticing this issue? If 
> the request is failing, could you please share the API SOAP logs which 
> includes the requestId, complete request and response so that I can take a 
> look? Please check the README section 
>  of the 
> respective client library for guidance on how to enable logging. You can 
> reply back via Reply privately to author option.
>
> Thanks,
> Bharani, Google Ads API Team
>
> ref:_00D1U1174p._5001UBnFtf:ref

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RE: Internal API Error when calling campaign service.

[Google Ads API Forum Advisor Prod]

Hi Petros,

The UNEXPECTED_INTERNAL_API_ERROR could be due to a transient issue. Can you 
retry the API request again and see if you're noticing this issue? If the 
request is failing, could you please share the API SOAP logs which includes the 
requestId, complete request and response so that I can take a look? Please 
check the README section of the respective client library for guidance on how 
to enable logging. You can reply back via Reply privately to author option.

Thanks,
Bharani, Google Ads API Team
ref:_00D1U1174p._5001UBnFtf:ref

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Internal API Error when calling campaign service.

[Petros Dawit]

Here is a snippet of my code:

campaign_service = self.get_service(CAMPAIGN_SERVICE)
parameters = [
{
'key': 'refcode',
'value': refcode
}
]
campaign_operations = []

for campaign in campaigns:
campaign_operations.append({
'operator': 'SET',
'operand': {
'name': campaign,
'urlCustomParameters': {'parameters': 
parameters}
}
})
response = campaign_service.mutate(campaign_operations)
return response


The campaigns is a list of valid campaigns which are serving. I have used 
this code before and it has made the changes.
Only now when I call, it is giving me the 
InternalApiError.UNEXPECTED_INTERNAL_API_ERROR. 
I don't know why this is the case.

Thanks

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RE: Internal API Error

[googleadsapi-forumadvisor via AdWords API and Google Ads API Forum]

Hi Yulianti,

Could you provide to me the complete SOAP request and response logs so I
can further investigate? If you haven't yet, you may enable SOAP logging on
your end by referring to this guide

.

Once enabled, you may retry your request and send to me privately, via the  
*Reply

privately to author* option, the SOAP request and response logs should the
error still persist.

Thanks and regards,
Peter
AdWords API Team


On 03/04/19 12:14:12 yulianti.yant...@gmail.com wrote:

Hi, trying to retrieve TargetingIdeaService under version v201809 using
python 2.7.14, this is the output i have from the terminal. I read in
documentation that we need to wait around 30 seconds. try to do it again
after 30seconds. but the result is still the same

*PS. I also have tried with python 3.6.7, and the result is the same.


Traceback (most recent call last):
  File "keyword_planner_ideas_expansion.py", line 79, in 
ideas_expansion(["baju"],1025,21291,1)
  File "keyword_planner_ideas_expansion.py", line 60, in ideas_expansion
page = targeting_idea_service.get(selector)
  File "C:\Python27\lib\site-packages\googleads\common.py", line 1396, in
MakeSoapRequest
e.detail, errors=error_list, message=e.message)
googleads.errors.GoogleAdsServerFault:
[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @
com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

Is there anyone who knows how to fix this error?


Thank you

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Internal API Error

[yulianti . yantius]

Hi, trying to retrieve TargetingIdeaService under version v201809 using 
python 2.7.14, this is the output i have from the terminal. I read in 
documentation that we need to wait around 30 seconds. try to do it again 
after 30seconds. but the result is still the same

*PS. I also have tried with python 3.6.7, and the result is the same. 


Traceback (most recent call last):
  File "keyword_planner_ideas_expansion.py", line 79, in 
ideas_expansion(["baju"],1025,21291,1)
  File "keyword_planner_ideas_expansion.py", line 60, in ideas_expansion
page = targeting_idea_service.get(selector)
  File "C:\Python27\lib\site-packages\googleads\common.py", line 1396, in 
MakeSoapRequest
e.detail, errors=error_list, message=e.message)
googleads.errors.GoogleAdsServerFault: 
[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

Is there anyone who knows how to fix this error?


Thank you

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RE: Unexpected internal api error

[googleadsapi-forumadvisor via AdWords API and Google Ads API Forum]

Hi Sayed,

To troubleshoot this issue, could you please share the details given below?
Please use reply privately to author while sharing the details.

   1. Your API SOAP request
   2. The version of PHP client library
    that is
   failing out for you.
   3. Your client customer id.

Thanks,
Sreelakshmi, AdWords API Team

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Unexpected internal api error

[sayed.hajaj via AdWords API and Google Ads API Forum]

Recently, whenever I run code using the mutate method (making create API 
calls) using the php client library, I almost always get an unexepected 
internal API error. 
This has been going on for the past week, and whenever I rollback and run 
code from before then that didn't throw this error, I still get it. 

How long will this issue last an how can I fix it? 

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RE: Internal API Error.

[googleadsapi-forumadvisor via AdWords API and Google Ads API Forum]

Hello Aslı,

There was an issue earlier today and it is resolved now. You are not
expected to see any more failures. Could you please confirm if you are
still facing issues?

Regards,
Sai Teja, AdWords API Team


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On 02/15/19 08:09:18 aslibica...@adresgezgini.com wrote:

Hi,

[image: Ekran Alıntgggısı.PNG]


We have not be able to create/add or delete anything on Google Ads for an
hour. Is it because of us or is there any problem on the API side?

Thanks in advence!

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Internal API Error.

[aslibicakci]

Hi,

[image: Ekran Alıntgggısı.PNG]


We have not be able to create/add or delete anything on Google Ads for an 
hour. Is it because of us or is there any problem on the API side?

Thanks in advence!

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Re: Setting Billing fails with an unexpected internal API error

[richard . scorer]

Fixed it - my prep wasn't working properly and I was not setting the 
billing ID. Kind of important.

On Tuesday, January 8, 2019 at 8:22:45 PM UTC, richard...@redbrain.com 
wrote:
>
> Hi,
>
> We have some code which attempts to add billing information to one of our 
> accounts, and it is failing with the unexpected internal API error :(
>
> While the code is fairly simple my test uses some hard coded values which 
> do not belong in the groups :)
>
> The Request ID: 00057ef800a73e980ac15fccd60e8c7f
>
> I am creating a BudgetOrder, then a BudgetOrderOperation to contain the 
> BudgetOrder, with it being set to an ADD Operation.
>
> Then I mutate using the BudgetOrderService from my MCC, with an Adwords 
> Session created for the target account.
>
> Help please? :)
>
> Thanks,
> Richard
>
>

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Setting Billing fails with an unexpected internal API error

[richard . scorer]

Hi,

We have some code which attempts to add billing information to one of our 
accounts, and it is failing with the unexpected internal API error :(

While the code is fairly simple my test uses some hard coded values which 
do not belong in the groups :)

The Request ID: 00057ef800a73e980ac15fccd60e8c7f

I am creating a BudgetOrder, then a BudgetOrderOperation to contain the 
BudgetOrder, with it being set to an ADD Operation.

Then I mutate using the BudgetOrderService from my MCC, with an Adwords 
Session created for the target account.

Help please? :)

Thanks,
Richard

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Re: Unexpected Internal API Error on TargetingIdea Method

['Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi,

The UNEXPECTED_INTERNAL_API_ERROR 

 indicates 
that there may be a temporary issue in the servers or maybe due to a bug. 
Could you confirm if the issue persists or if this was a one time incident? 
If there had been many instances of the issue, could you provide to me the 
complete SOAP request and response that also includes your clientCustomerId 
so I can further investigate?

You may send your reply via the *Reply privately to author* option.

Thanks and regards,
Peter
AdWords API Team

On Monday, July 30, 2018 at 9:52:36 AM UTC+8, mberna...@atma-it.com wrote:
>
> Hi,
>
> I'm developing an integration with Adwords API using .NET client library 
> in the latest version (23.5.1), but when I call the method TargetingIdea I 
> receive the error UNEXPECTED_INTERNAL_API_ERROR.
>
> I created to accounts to authenticate de request, the first is an admin of 
> Adwords Project GSuite, the second is a test account, both have the same 
> domain and belong to the same organization. I'm using the developer token 
> generated in admin account and the PrnEmail and Client Id from test account.
>
> The data passed on request is the same of the documentation provided here, 
> 
>  
> the only difference it's the content of tag , I did the 
> request usgin both versions distributed in .NET library (v201802 and 
> v201806) and I received the same error.
>
> Here is the request captured with Fiddler
>
>  http://schemas.xmlsoap.org/soap/envelope/;>   xmlns="https://adwords.google.com/api/adwords/o/v201802;> <
> clientCustomerId xmlns="https://adwords.google.com/api/adwords/cm/v201802;
> >MyClientCustomerId https://adwords.google.com/api/adwords/cm/v201802;>MyDeveloperToken developerToken> https://adwords.google.com/api/adwords/cm/v201802;>MyUserAgent(AwApi-DotNet/23.5.0,
>  
> Common-Dotnet/9.3.0, .NET CLR/4.0.30319.42000, , gzip)  RequestHeader>  http://www.w3.org/2001/XMLSchema; xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance;> https://adwords.google.com/api/adwords/o/v201802;>  <
> searchParameters xsi:type="RelatedToQuerySearchParameter"> 
> armário cozinha  <
> requestType>IDEAS KEYWORD_TEXT requestedAttributeTypes> SEARCH_VOLUME requestedAttributeTypes> AVERAGE_CPC requestedAttributeTypes> COMPETITION requestedAttributeTypes>  https://adwords.google.com/api/adwords/cm/v201802;>0 <
> numberResults xmlns="https://adwords.google.com/api/adwords/cm/v201802;>15
>   BRL   get>  
>

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Unexpected Internal API Error on TargetingIdea Method

[mbernardi]

Hi,

I'm developing an integration with Adwords API using .NET client library in 
the latest version (23.5.1), but when I call the method TargetingIdea I 
receive the error UNEXPECTED_INTERNAL_API_ERROR.

I created to accounts to authenticate de request, the first is an admin of 
Adwords Project GSuite, the second is a test account, both have the same 
domain and belong to the same organization. I'm using the developer token 
generated in admin account and the PrnEmail and Client Id from test account.

The data passed on request is the same of the documentation provided here, 
 
the only difference it's the content of tag , I did the 
request usgin both versions distributed in .NET library (v201802 and 
v201806) and I received the same error.

Here is the request captured with Fiddler

 http://schemas.xmlsoap.org/soap/envelope/;>  https://adwords.google.com/api/adwords/o/v201802;> https://adwords.google.com/api/adwords/cm/v201802;>MyClientCustomerId https://adwords.google.com/api/adwords/cm/v201802;>MyDeveloperToken https://adwords.google.com/api/adwords/cm/v201802;>MyUserAgent(AwApi-DotNet/23.5.0,
 
Common-Dotnet/9.3.0, .NET CLR/4.0.30319.42000, , gzip)   http://www.w3.org/2001/XMLSchema; xmlns:xsi=
"http://www.w3.org/2001/XMLSchema-instance;> https://adwords.google.com/api/adwords/o/v201802;>  <
searchParameters xsi:type="RelatedToQuerySearchParameter"> armário
 cozinha  IDEAS
 KEYWORD_TEXT SEARCH_VOLUME AVERAGE_CPC COMPETITION  https://adwords.google.com/api/adwords/cm/v201802;>0 <
numberResults xmlns="https://adwords.google.com/api/adwords/cm/v201802;>15  BRL   
 

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Re: Technical Bug Report - Unable to sign up for AdMob account due to internal API error (NullPointerException - UNEXPECTED_INTERNAL_API_ERROR)

['Luis Xander Talag (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Kelvin,

My apologies as our team only provide support on issues/concern related to 
AdWords API. Since AdWords API and AdMob are on very different platform, 
the UNEXPECTED_INTERNAL_API_ERROR error that you encountered in AdMob can't 
be fixed using the AdWords API solutions. Also, since you've already posted 
on the Google AdMob Help Forum, I would suggest to kindly wait for their 
response. You may also check this guide 
 which might help you 
in your concern.

Thanks and regards,
Luis
AdWords API Team

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Technical Bug Report - Unable to sign up for AdMob account due to internal API error (NullPointerException - UNEXPECTED_INTERNAL_API_ERROR)

[Kelvin Zhang]

Oh - the other reason why I'm posting here is because I don't meet the $25/wk 
threshold to be able to directly contact someone on the AdMob team (as I don't 
have an AdMob account!). I spent much of today trying to figure out how I could 
raise this issue with the correct people so I'm hoping this is the correct 
place to escape the catch-22.

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Re: get_campaigns.py occur api unexpected internal api error

[Hyungchul Park]

Hi, 

okay, i understand what you say.

i waiting for your message 

please responded back to this post 

Thank you! 

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Re: get_campaigns.py occur api unexpected internal api error

['Josh Radcliff (AdWords API Team)' via AdWords API Forum]

Hi,

Thanks for sending over the update privately. I was just able to reproduce 
the issue, and as you suspected, it does seem to be related to the specific 
developer token. I don't see any issues with how that developer token is 
configured, however, so I have filed an issue with the appropriate 
engineers. I will let you know as soon as I have an update from them.

Best regards,
Josh, AdWords API Team

On Tuesday, October 24, 2017 at 2:41:42 AM UTC-4, Hyungchul Park wrote:
>
> Hi
>>>
>>> i still encounter same issues
>>>
>>> i think this problem is not temporary issue. may functionality issue or 
>>> developer token issue. 
>>>
>>> if this problem temporary issue, why i encounter this issue for a week? 
>>>
>>> because of this problem, i can't develop at company 
>>>
>>> please digging this problem. 
>>>
>>> i send SOAP request and response to you using privately message 
>>>
>>
> please check my privately message. and notice to me about this problem. 
>
>>  
>>>
>>  
>>>

>

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Re: get_campaigns.py occur api unexpected internal api error

[Hyungchul Park]

>
> Hi
>>
>> i still encounter same issues
>>
>> i think this problem is not temporary issue. may functionality issue or 
>> developer token issue. 
>>
>> if this problem temporary issue, why i encounter this issue for a week? 
>>
>> because of this problem, i can't develop at company 
>>
>> please digging this problem. 
>>
>> i send SOAP request and response to you using privately message 
>>
>
please check my privately message. and notice to me about this problem. 

>  
>>
>  
>>
>>>


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Re: get_campaigns.py occur api unexpected internal api error

['Josh Radcliff (AdWords API Team)' via AdWords API Forum]

Hi,

I saw the underlying error for that request in our logs, and it appears to 
be a temporary problem. I also retried your request just now and it 
completed successfully.

Could you try your request again and let me know if you still encounter 
issues?

Thanks,
Josh, AdWords API Team

On Friday, October 20, 2017 at 8:08:25 PM UTC-4, Hyungchul Park wrote:
>
> Hi
>
> i did receive your response and i responded back. please check my response.
>
> if you send to privately message to me, please post simple message for 
> notice in this thread.
>
> i can check your privately message in gmail :) thx   
>
>
>
>

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Re: Unexpected internal API error for AdGroupService

['Peter Oliquino' via AdWords API Forum]

Hi Liron,

I would recommend that you use the IN operator instead of EQUALS if you 
wish to pass a list of campaign IDs in your AdGroupService.get() call. Let 
me know if this helps.

Thanks and regards,
Peter
AdWords API Team

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Unexpected internal API error for AdGroupService

[Liron Shapira]

Here's the code:

campaign_ids = params.get('campaignIds')
ad_group_service = adwords_client.GetService('AdGroupService', version=
'v201708')
selector = {
'predicates': [
{
'field': 'CampaignId',
'operator': 'EQUALS',
'values': campaign_ids
}
],
'fields': ['Id', 'Name', 'Status', 'CpcBid']
}
response = ad_group_service.get(selector)


When campaign_ids is an array with a single campaign ID, this works fine to 
fetch some ad groups. When I try two campaign IDs, I 
get InternalApiError.UNEXPECTED_INTERNAL_API_ERROR.

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Re: get_campaigns.py occur api unexpected internal api error

[박형철]

Hi

i did receive your response and i responded back. please check my response.

if you send to privately message to me, please post simple message for 
notice in this thread.

i can check your privately message in gmail :) thx   



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Re: get_campaigns.py occur api unexpected internal api error

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi, 

I did receive the information you sent in the private message and I 
responded back. If you haven't received my response, we can continue the 
discussion on this forum thread itself. I had asked for these details: 

   - MCC Id which owns the test access developer token.
   - MCC Id which owns the basic access developer token.
   - Email addresses used to generate the refresh token for the test 
   account and the production account.

Please use *Reply privately to author* when sending confidential 
information on the group, particularly developer tokens, logins, passwords, 
etc.

Regards,
Shwetha, AdWords API Team.

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Re: get_campaigns.py occur api unexpected internal api error

[박형철]

I send privately message to you
How can you reply my privately message for me? Email? Or add comment in this 
post? Let me teach your response method.

If you send privately message to me,
I dont know how to check message box

How to check your privately response message? 

Thank you

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Re: get_campaigns.py occur api unexpected internal api error

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi,

An InternalApiError 

 
may occur due to a temporary resource related issues in the AdWords API 
server. Could you retry the request and let me know if this error occurs 
again? If this error persists, please enable logging by following the 
instructions provided here 

 
and send over the SOAP request and response logs. Please use Reply 
privately to author when responding. 

Regards,
Shwetha, AdWords API Team.

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get_campaigns.py occur api unexpected internal api error

[박형철]

i run get_campaigns.py then, ERROR:suds.client:(InternalApiErro],
 
'isFault': True,
 'requestId': 00055be33cd457300a62df1596091e9a, 'responseTime': 129, 
'serviceName': CampaignService}

my requestId : 00055be33cd457300a62df1596091e9a

i used this code 
https://github.com/googleads/googleads-python-lib/blob/master/examples/adwords/v201708/basic_operations/get_campaigns.py

and i saw this document
https://developers.google.com/adwords/api/docs/common-errors?csw=1#InternalApiError
but i can't this problem and i used basic level developer token

this error occur in get_campaigns.py 56 lines   
page = campaign_service.get(selector)

how can i solve this problem?

help me please 


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Re: I am getting Internal API Error in for mutate ServiceLink in Customer Service v201705

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Nikhil, 

You need to first send an invitation from your Merchant Center account to 
your AdWords account and then accept the invitation in your AdWords 
account. You can use the Merchant Center user interface to send this 
invitation , or use 
the Content API for Shopping 
 to update the 
adwordsLinks of your Account 
. 
You can then use CustomerService.getServiceLinks() 

 method 
to get the links and use CustomerService.mutateServiceLinks() 

 method 
to set the linkStatus 

 from 
PENDING to ACTIVE to accept the link. You need to set the serviceType 

 and 
the serviceLinkId 

 in 
the operand when you accept the invitation. Please see this guide 

 for 
more details.

Regards,
Shwetha, AdWords API Team.

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I am getting Internal API Error in for mutate ServiceLink in Customer Service v201705

[nikhil . saxena]

Hi,

I am getting UNEXPECTED_INTERNAL_API_ERROR for ADD operation on my test 
account . And when sending with some random id tag it is giving invalid id 
but according to API document  id is not required. for ADD . Is  anything i 
have missed it . Below is my SOAP Request.:-

clientCustomerId>
https://adwords.google.com/api/adwords/cm/v201705;>REDACTED
https://adwords.google.com/api/adwords/cm/v201705;>unknown (AwApi-Java, 
AdWords-Axis/3.4.0, Common-Java/3.4.0, Axis/1.4, Java/1.8.0_111, 
jars)
https://adwords.google.com/api/adwords/cm/v201705;>false
https://adwords.google.com/api/adwords/cm/v201705;>false



https://adwords.google.com/api/adwords/mcm/v201705;>

https://adwords.google.com/api/adwords/cm/v201705;>ADD

MERCHANT_CENTER
ACTIVE
 TESTING 






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Re: Internal API Error

['Peter Oliquino' via AdWords API Forum]

Hi,

The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR 

 that 
you are encountering could be due to an intermittent issue in the AdWords 
API servers or a bug. Could you wait some time and retry your request to 
see if the issue persists? If it does, could you send to me the SOAP 
request and response or any error logs so I can further investigate? Please 
reply using *Reply privately to author*.

Best regards,
Peter
AdWords API Team

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Internal API Error

[sam]

Everything was working fine before but we're getting these errors now:

InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError

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Re: Internal API Error with TargetingIdeaService

['Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum]

Hello Zvi,

Thanks for confirmation.
If anyone still sees the errors, please let me know.

Best,
Thanet, AdWords API Team

On Sunday, February 28, 2016 at 7:25:22 PM UTC+9, Zvi Schutz wrote:
>
> At my side it works fine now. 
>
> On Tuesday, February 23, 2016 at 4:28:15 AM UTC+2, Thanet Knack 
> Praneenararat (AdWords API Team) wrote:
>>
>> Hi Zvi,
>>
>> I've got your SOAP logs already. Thank you for that.
>> I needed to remove your post as it contains your private credentials, 
>> e.g., developer token.
>>
>> I'll send this information for further investigation.
>>
>> Best,
>> Thanet, AdWords API Team
>>
>> On Monday, February 22, 2016 at 10:53:18 PM UTC+9, Zvi Schutz wrote:
>>>
>>> (REDACTED)
>>>
>>> On Monday, February 22, 2016 at 3:46:28 PM UTC+2, Zvi Schutz wrote:

 +1 - Me too on Ruby API , this also happens on v201601 demo 
 (get_keyword_ideas), It worked 5 days ago. 

 On Monday, February 22, 2016 at 12:42:40 PM UTC+2, Daniel Walø wrote:
>
> I'm having the same issue trying to run GetKeywordIdeas.php in the 
> 8.0.0 client library for PHP.
>
> Daniel
>
> fredag 19. februar 2016 17.33.49 UTC+1 skrev Jansen Brewster følgende:
>>
>> Hello,
>>
>> I hadn't seen any recent results that approached this subject.
>>
>> When using the TargetingIdeaService, ideaType KEYWORDS, requestType 
>> STATS, and searchParameter RelatedToQuerySearchParameter, an 
>> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR is thrown consistently. 
>> The 
>> program follows the AdWords limits ( 
>> https://developers.google.com/adwords/api/docs/appendix/limits?hl=en 
>> ) with each keyword <= 80 characters (including xml escaped unicode) and 
>> no 
>> more than 800 keywords per request. It also waits at least 30 seconds 
>> between each request. It depends on v201509 AdWords API. This is for a 
>> test 
>> account.
>>
>> The program had worked fine before with workable results, but lately 
>> this is the only result given.
>>
>> Any help would be appreciated.
>>
>>
>>

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Re: Internal API Error with TargetingIdeaService

[Zvi Schutz]

At my side it works fine now. 

On Tuesday, February 23, 2016 at 4:28:15 AM UTC+2, Thanet Knack 
Praneenararat (AdWords API Team) wrote:
>
> Hi Zvi,
>
> I've got your SOAP logs already. Thank you for that.
> I needed to remove your post as it contains your private credentials, 
> e.g., developer token.
>
> I'll send this information for further investigation.
>
> Best,
> Thanet, AdWords API Team
>
> On Monday, February 22, 2016 at 10:53:18 PM UTC+9, Zvi Schutz wrote:
>>
>> (REDACTED)
>>
>> On Monday, February 22, 2016 at 3:46:28 PM UTC+2, Zvi Schutz wrote:
>>>
>>> +1 - Me too on Ruby API , this also happens on v201601 demo 
>>> (get_keyword_ideas), It worked 5 days ago. 
>>>
>>> On Monday, February 22, 2016 at 12:42:40 PM UTC+2, Daniel Walø wrote:

 I'm having the same issue trying to run GetKeywordIdeas.php in the 
 8.0.0 client library for PHP.

 Daniel

 fredag 19. februar 2016 17.33.49 UTC+1 skrev Jansen Brewster følgende:
>
> Hello,
>
> I hadn't seen any recent results that approached this subject.
>
> When using the TargetingIdeaService, ideaType KEYWORDS, requestType 
> STATS, and searchParameter RelatedToQuerySearchParameter, an 
> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR is thrown consistently. 
> The 
> program follows the AdWords limits ( 
> https://developers.google.com/adwords/api/docs/appendix/limits?hl=en 
> ) with each keyword <= 80 characters (including xml escaped unicode) and 
> no 
> more than 800 keywords per request. It also waits at least 30 seconds 
> between each request. It depends on v201509 AdWords API. This is for a 
> test 
> account.
>
> The program had worked fine before with workable results, but lately 
> this is the only result given.
>
> Any help would be appreciated.
>
>
>

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Re: Internal API Error with TargetingIdeaService

['Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum]

Hello Jansen,

It seems the fix has been published.
Could you please try again?

Best,
Thanet, AdWords API Team

On Saturday, February 20, 2016 at 1:33:49 AM UTC+9, Jansen Brewster wrote:
>
> Hello,
>
> I hadn't seen any recent results that approached this subject.
>
> When using the TargetingIdeaService, ideaType KEYWORDS, requestType STATS, 
> and searchParameter RelatedToQuerySearchParameter, an 
> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR is thrown consistently. The 
> program follows the AdWords limits ( 
> https://developers.google.com/adwords/api/docs/appendix/limits?hl=en ) 
> with each keyword <= 80 characters (including xml escaped unicode) and no 
> more than 800 keywords per request. It also waits at least 30 seconds 
> between each request. It depends on v201509 AdWords API. This is for a test 
> account.
>
> The program had worked fine before with workable results, but lately this 
> is the only result given.
>
> Any help would be appreciated.
>
>
>

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Re: Internal API Error with TargetingIdeaService

['Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum]

Hi Zvi,

I've got your SOAP logs already. Thank you for that.
I needed to remove your post as it contains your private credentials, e.g., 
developer token.

I'll send this information for further investigation.

Best,
Thanet, AdWords API Team

On Monday, February 22, 2016 at 10:53:18 PM UTC+9, Zvi Schutz wrote:
>
> (REDACTED)
>
> On Monday, February 22, 2016 at 3:46:28 PM UTC+2, Zvi Schutz wrote:
>>
>> +1 - Me too on Ruby API , this also happens on v201601 demo 
>> (get_keyword_ideas), It worked 5 days ago. 
>>
>> On Monday, February 22, 2016 at 12:42:40 PM UTC+2, Daniel Walø wrote:
>>>
>>> I'm having the same issue trying to run GetKeywordIdeas.php in the 8.0.0 
>>> client library for PHP.
>>>
>>> Daniel
>>>
>>> fredag 19. februar 2016 17.33.49 UTC+1 skrev Jansen Brewster følgende:

 Hello,

 I hadn't seen any recent results that approached this subject.

 When using the TargetingIdeaService, ideaType KEYWORDS, requestType 
 STATS, and searchParameter RelatedToQuerySearchParameter, an 
 InternalApiError.UNEXPECTED_INTERNAL_API_ERROR is thrown consistently. The 
 program follows the AdWords limits ( 
 https://developers.google.com/adwords/api/docs/appendix/limits?hl=en ) 
 with each keyword <= 80 characters (including xml escaped unicode) and no 
 more than 800 keywords per request. It also waits at least 30 seconds 
 between each request. It depends on v201509 AdWords API. This is for a 
 test 
 account.

 The program had worked fine before with workable results, but lately 
 this is the only result given.

 Any help would be appreciated.




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Re: Internal API Error with TargetingIdeaService

[Zvi Schutz]

Here are the soap request and result :
D, [2016-02-22T15:51:58.384192 #58901] DEBUG -- : http://www.w3.org/2001/XMLSchema; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance; 
xmlns:wsdl="https://adwords.google.com/api/adwords/o/v201601; 
xmlns:env="http://schemas.xmlsoap.org/soap/envelope/; 
xmlns:ns0="https://adwords.google.com/api/adwords/cm/v201601;>https://adwords.google.com/api/adwords/cm/v201601;>demo-rails 
(AwApi-Ruby/0.18.1, Common-Ruby/0.11.2, GoogleAdsSavon/1.0.1, ruby/2.1.0, 
HTTPI/2.4.1, 
httpclient)sbunUeZIQ9A0Q02dCJLMng465-382-1387https://adwords.google.com/api/adwords/o/v201601;>PenarolNacionalDanubio1000KEYWORDSTATSKEYWORD_TEXTSEARCH_VOLUMETARGETED_MONTHLY_SEARCHES010
D, [2016-02-22T15:51:58.384693 #58901] DEBUG -- : HTTPI POST request to 
adwords.google.com (httpclient)
RSA 1024 bit CA certificates are loaded due to old openssl compatibility
D, [2016-02-22T15:51:59.212193 #58901] DEBUG -- : SOAP response (status 
500):
D, [2016-02-22T15:51:59.212276 #58901] DEBUG -- : http://schemas.xmlsoap.org/soap/envelope/;>https://adwords.google.com/api/adwords/cm/v201601; 
xmlns="https://adwords.google.com/api/adwords/o/v201601;>00052c5c22f77b780a5604c40c07d119ExperimentDiversionServiceget1305soap:Server[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
 
@ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro]https://adwords.google.com/api/adwords/o/v201601; 
xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201601;>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
 
@ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro]ApiExceptionhttp://www.w3.org/2001/XMLSchema-instance; 
xsi:type="ns2:InternalApiError">InternalApiError.UNEXPECTED_INTERNAL_API_ERRORInternalApiErrorUNEXPECTED_INTERNAL_API_ERROR


On Monday, February 22, 2016 at 3:46:28 PM UTC+2, Zvi Schutz wrote:
>
> +1 - Me too on Ruby API , this also happens on v201601 demo 
> (get_keyword_ideas), It worked 5 days ago. 
>
> On Monday, February 22, 2016 at 12:42:40 PM UTC+2, Daniel Walø wrote:
>>
>> I'm having the same issue trying to run GetKeywordIdeas.php in the 8.0.0 
>> client library for PHP.
>>
>> Daniel
>>
>> fredag 19. februar 2016 17.33.49 UTC+1 skrev Jansen Brewster følgende:
>>>
>>> Hello,
>>>
>>> I hadn't seen any recent results that approached this subject.
>>>
>>> When using the TargetingIdeaService, ideaType KEYWORDS, requestType 
>>> STATS, and searchParameter RelatedToQuerySearchParameter, an 
>>> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR is thrown consistently. The 
>>> program follows the AdWords limits ( 
>>> https://developers.google.com/adwords/api/docs/appendix/limits?hl=en ) 
>>> with each keyword <= 80 characters (including xml escaped unicode) and no 
>>> more than 800 keywords per request. It also waits at least 30 seconds 
>>> between each request. It depends on v201509 AdWords API. This is for a test 
>>> account.
>>>
>>> The program had worked fine before with workable results, but lately 
>>> this is the only result given.
>>>
>>> Any help would be appreciated.
>>>
>>>
>>>

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Re: Internal API Error with TargetingIdeaService

[Zvi Schutz]

+1 - Me too on Ruby API , this also happens on v201601 demo 
(get_keyword_ideas), It worked 5 days ago. 

On Monday, February 22, 2016 at 12:42:40 PM UTC+2, Daniel Walø wrote:
>
> I'm having the same issue trying to run GetKeywordIdeas.php in the 8.0.0 
> client library for PHP.
>
> Daniel
>
> fredag 19. februar 2016 17.33.49 UTC+1 skrev Jansen Brewster følgende:
>>
>> Hello,
>>
>> I hadn't seen any recent results that approached this subject.
>>
>> When using the TargetingIdeaService, ideaType KEYWORDS, requestType 
>> STATS, and searchParameter RelatedToQuerySearchParameter, an 
>> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR is thrown consistently. The 
>> program follows the AdWords limits ( 
>> https://developers.google.com/adwords/api/docs/appendix/limits?hl=en ) 
>> with each keyword <= 80 characters (including xml escaped unicode) and no 
>> more than 800 keywords per request. It also waits at least 30 seconds 
>> between each request. It depends on v201509 AdWords API. This is for a test 
>> account.
>>
>> The program had worked fine before with workable results, but lately this 
>> is the only result given.
>>
>> Any help would be appreciated.
>>
>>
>>

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Re: Internal API Error with TargetingIdeaService

[Jansen Brewster]

I've since fixed the issue with my request precluding erroneous  
entities when escaping unicode characters, but the problem still persists.

On Friday, February 19, 2016 at 10:33:49 AM UTC-6, Jansen Brewster wrote:
>
> Hello,
>
> I hadn't seen any recent results that approached this subject.
>
> When using the TargetingIdeaService, ideaType KEYWORDS, requestType STATS, 
> and searchParameter RelatedToQuerySearchParameter, an 
> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR is thrown consistently. The 
> program follows the AdWords limits ( 
> https://developers.google.com/adwords/api/docs/appendix/limits?hl=en ) 
> with each keyword <= 80 characters (including xml escaped unicode) and no 
> more than 800 keywords per request. It also waits at least 30 seconds 
> between each request. It depends on v201509 AdWords API. This is for a test 
> account.
>
> The program had worked fine before with workable results, but lately this 
> is the only result given.
>
> Any help would be appreciated.
>
>
>

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Re: Internal API Error with TargetingIdeaService

['Anthony Madrigal' via AdWords API Forum]

Hello Jansen,

Could you please provide me with the SOAP request and response that 
resulted in this error so that I could further investigate it? Please send 
it through *reply privately to author.*

Thanks,
Anthony
AdWords API Team

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Internal API Error with TargetingIdeaService

[Jansen Brewster]

Hello,

I hadn't seen any recent results that approached this subject.

When using the TargetingIdeaService, ideaType KEYWORDS, requestType STATS, 
and searchParameter RelatedToQuerySearchParameter, an 
InternalApiError.UNEXPECTED_INTERNAL_API_ERROR is thrown consistently. The 
program follows the AdWords limits 
( https://developers.google.com/adwords/api/docs/appendix/limits?hl=en ) 
with each keyword <= 80 characters (including xml escaped unicode) and no 
more than 800 keywords per request. It also waits at least 30 seconds 
between each request. It depends on v201509 AdWords API. This is for a test 
account.

The program had worked fine before with workable results, but lately this 
is the only result given.

Any help would be appreciated.


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Re: internal api error

[Anthony Madrigal]

Hey Jam,

Could you please provide me with your SOAP request and response where you 
are getting this error? Please do so via *Reply privately to author.*

Thanks,
Anthony
AdWords API Team

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Re: internal api error

[Pearl Jam]

Hi, 

it's happening again. Since about 20 minutes, we can not use the 
AdGroupService. 
It returns InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro

com.google.api.ads.adwords.axis.v201509.cm.ApiException: null
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native 
Method) ~[na:1.8.0_66]
at 
sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
 
~[na:1.8.0_66]
at 
sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
 
~[na:1.8.0_66]
at java.lang.reflect.Constructor.newInstance(Constructor.java:422) 
~[na:1.8.0_66]
at java.lang.Class.newInstance(Class.java:442) ~[na:1.8.0_66]
at 
org.apache.axis.encoding.ser.BeanDeserializer.(BeanDeserializer.java:104) 
~[axis-1.4.jar:na]
at 
org.apache.axis.encoding.ser.BeanDeserializer.(BeanDeserializer.java:90) 
~[axis-1.4.jar:na]
at 
com.google.api.ads.adwords.axis.v201509.cm.ApiException.getDeserializer(ApiException.java:142)
 
~[adwords-axis-2.8.0.jar:na]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 
~[na:1.8.0_66]
at 
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) 
~[na:1.8.0_66]
at 
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 
~[na:1.8.0_66]
at java.lang.reflect.Method.invoke(Method.java:497) ~[na:1.8.0_66]
at 
org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized(BaseDeserializerFactory.java:154)
 
~[axis-1.4.jar:na]
at 
org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs(BaseDeserializerFactory.java:84)
 
~[axis-1.4.jar:na]
at 
org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:464)
 
~[axis-1.4.jar:na]
at 
org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547)
 
~[axis-1.4.jar:na]
at 
org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild(SOAPFaultDetailsBuilder.java:157)
 
~[axis-1.4.jar:na]
at 
org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)
 
~[axis-1.4.jar:na]
at 
com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:509)
 
~[na:1.8.0_66]
at 
com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.scanStartElement(XMLNSDocumentScannerImpl.java:380)
 
~[na:1.8.0_66]
at 
com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2787)
 
~[na:1.8.0_66]
at 
com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:606)
 
~[na:1.8.0_66]
at 
com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:118)
 
~[na:1.8.0_66]
at 
com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:510)
 
~[na:1.8.0_66]
at 
com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:848)
 
~[na:1.8.0_66]
at 
com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:777)
 
~[na:1.8.0_66]
at 
com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141) 
~[na:1.8.0_66]
at 
com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
 
~[na:1.8.0_66]
at 
com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:643)
 
~[na:1.8.0_66]
at 
com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl.parse(SAXParserImpl.java:327)
 
~[na:1.8.0_66]
at 
org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
 
~[axis-1.4.jar:na]
at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696) 
~[axis-1.4.jar:na]
at org.apache.axis.Message.getSOAPEnvelope(Message.java:435) 
~[axis-1.4.jar:na]
at 
org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)
 
~[axis-1.4.jar:na]
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206) 
~[axis-1.4.jar:na]
at org.apache.axis.client.Call.invokeEngine(Call.java:2784) 
~[axis-1.4.jar:na]
at org.apache.axis.client.Call.invoke(Call.java:2767) ~[axis-1.4.jar:na]
at org.apache.axis.client.Call.invoke(Call.java:2443) ~[axis-1.4.jar:na]
at org.apache.axis.client.Call.invoke(Call.java:2366) ~[axis-1.4.jar:na]
at org.apache.axis.client.Call.invoke(Call.java:1812) ~[axis-1.4.jar:na]
at 
com.google.api.ads.adwords.axis.v201509.cm.AdGroupServiceSoapBindingStub.mutate(AdGroupServiceSoapBindingStub.java:1308)
 
~[adwords-axis-2.8.0.jar:na]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 
~[na:1.8.0_66]
at 

internal api error

[dearaujoj]

Hi there,

For the last 15 min, we are getting several internal api errors 

*InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro*

is anybody else experiencing such issue ? Is it something you are aware of ?

Regards

José

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Re: internal api error

[Anthony Madrigal]

Hi Jose,

As far as I know, there are no issues that I am aware of. Could you please 
*Reply 
privately to author *your SOAP request and response so that I can take a 
further look at what may be causing this error?

Thanks,
Anthony
AdWords API Team

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Internal API Error

[dearaujoj]

Hi Guys,

Any down issue with the API service yesterday evening ? because I 
got InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on operations that 
usually work during the afternoon.

Regards
josé

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Re: Internal API Error

[Umesh Dengale]

Hi Jose,

The above-mentioned issue is successfully resolved. Please let us know if 
you still experience any issue.

Regards,
Umesh, AdWords API Team.

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Re: Internal API error while Mutating BiddingStrategy

[João Aparício]

Alright thanks :-)

On Monday, March 16, 2015 at 9:06:41 PM UTC, Josh Radcliff (AdWords API 
Team) wrote:

 Hi,

 Sorry, I forgot you're already targeting by ad group. In that case, 
 there's no need to worry about campaign-level batching since an ad group 
 only exists in one campaign.

 Thanks,
 Josh, AdWords API Team

 On Monday, March 16, 2015 at 2:05:05 PM UTC-4, João Aparício wrote:

 Hi again Josh,

 Are you saying that even though those operations target a certain 
 AdGroupId, grouping together adgroups that belong to the same campaign is 
 faster?



 On Monday, March 16, 2015 at 5:23:52 PM UTC, Josh Radcliff (AdWords API 
 Team) wrote:

 Hi,

 Glad to hear that reducing the # of operations helped. You may also want 
 to consider grouping operations as specified in the best practices guide 
 https://developers.google.com/adwords/api/docs/guides/bestpractices#group_operations,
  
 if you are not already doing so.

 Thanks,
 Josh, AdWords API Team

 On Monday, March 16, 2015 at 11:31:11 AM UTC-4, João Aparício wrote:

 Hi Josh,

 No, that doesn't work. The unexpected_internal_api_error happens 
 repeatedly (even though, like I said, some times the bidding strategy IS 
 changed even though an error is thrown), and retrying doesn't help.

 What did help was lowering the number of operations in the mutate chunk 
 from 500 to 100. Now it seems to be going on without errors.

 Thanks for your help.



 On Sunday, March 15, 2015 at 11:54:09 PM UTC, Josh Radcliff (AdWords 
 API Team) wrote:

 Hi Joao,

 An *UNEXPECTED_INTERNAL_API_ERROR* is, as you suspected, often due to 
 a timeout occurring while we process your request.

 As a general rule, you should implement error handling and retry logic 
 as specified in our best practices guide 
 https://developers.google.com/adwords/api/docs/guides/bestpractices#error_handling,
  
 since timeouts of this sort are bound to happen eventually on a small 
 percentage of requests. Usually retrying such a request after waiting a 
 few 
 seconds will result in a successful request.

 Thanks,
 Josh, AdWords API Team


 On Sunday, March 15, 2015 at 12:37:51 PM UTC-4, João Aparício wrote:

 Hi there,

 This is happening some times:

 Server raised fault: 
 'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro'

 The python code is

 adgroup_service = client.GetService('AdGroupService', 
 version='v201409')
 adgroup_operations = [{
  'operator':'SET',
  'operand': {
 'xsi_type':'AdGroup',
 'id':adgroupid,
 'biddingStrategyConfiguration': {
   'biddingStrategyId': strategy_id
 }
  }
 } for text_sorted,acc_id,adgroupid,kw_id in chunk]
 logger.info('%s %s mutating bidstrategy %s operations' % 
 (n,acc_id,len(adgroup_operations)) )
 r = adgroup_service.mutate(adgroup_operations)

 The things that is strange here is the following:

 A) Whether this code throws an error or not depends on the account. 
 For some accounts it always throws an error, for other accounts it never 
 throws an error.
 B) For the accounts where an error is thrown, most of the times the 
 adgroup biddingstrategies ARE mutated! My issue here is that mutates 
 where 
 an error is thrown are really slow (I assume due to some sort of 
 internal 
 timeout?)

 Some guidance would be very useful.

 Best,
 Joao



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Re: Internal API error while Mutating BiddingStrategy

[João Aparício]

Hi Josh,

No, that doesn't work. The unexpected_internal_api_error happens repeatedly 
(even though, like I said, some times the bidding strategy IS changed even 
though an error is thrown), and retrying doesn't help.

What did help was lowering the number of operations in the mutate chunk 
from 500 to 100. Now it seems to be going on without errors.

Thanks for your help.



On Sunday, March 15, 2015 at 11:54:09 PM UTC, Josh Radcliff (AdWords API 
Team) wrote:

 Hi Joao,

 An *UNEXPECTED_INTERNAL_API_ERROR* is, as you suspected, often due to a 
 timeout occurring while we process your request.

 As a general rule, you should implement error handling and retry logic as 
 specified in our best practices guide 
 https://developers.google.com/adwords/api/docs/guides/bestpractices#error_handling,
  
 since timeouts of this sort are bound to happen eventually on a small 
 percentage of requests. Usually retrying such a request after waiting a few 
 seconds will result in a successful request.

 Thanks,
 Josh, AdWords API Team


 On Sunday, March 15, 2015 at 12:37:51 PM UTC-4, João Aparício wrote:

 Hi there,

 This is happening some times:

 Server raised fault: 
 'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro'

 The python code is

 adgroup_service = client.GetService('AdGroupService', 
 version='v201409')
 adgroup_operations = [{
  'operator':'SET',
  'operand': {
 'xsi_type':'AdGroup',
 'id':adgroupid,
 'biddingStrategyConfiguration': {
   'biddingStrategyId': strategy_id
 }
  }
 } for text_sorted,acc_id,adgroupid,kw_id in chunk]
 logger.info('%s %s mutating bidstrategy %s operations' % 
 (n,acc_id,len(adgroup_operations)) )
 r = adgroup_service.mutate(adgroup_operations)

 The things that is strange here is the following:

 A) Whether this code throws an error or not depends on the account. For 
 some accounts it always throws an error, for other accounts it never throws 
 an error.
 B) For the accounts where an error is thrown, most of the times the 
 adgroup biddingstrategies ARE mutated! My issue here is that mutates where 
 an error is thrown are really slow (I assume due to some sort of internal 
 timeout?)

 Some guidance would be very useful.

 Best,
 Joao



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https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: Internal API error while Mutating BiddingStrategy

[João Aparício]

Hi again Josh,

Are you saying that even though those operations target a certain 
AdGroupId, grouping together adgroups that belong to the same campaign is 
faster?



On Monday, March 16, 2015 at 5:23:52 PM UTC, Josh Radcliff (AdWords API 
Team) wrote:

 Hi,

 Glad to hear that reducing the # of operations helped. You may also want 
 to consider grouping operations as specified in the best practices guide 
 https://developers.google.com/adwords/api/docs/guides/bestpractices#group_operations,
  
 if you are not already doing so.

 Thanks,
 Josh, AdWords API Team

 On Monday, March 16, 2015 at 11:31:11 AM UTC-4, João Aparício wrote:

 Hi Josh,

 No, that doesn't work. The unexpected_internal_api_error happens 
 repeatedly (even though, like I said, some times the bidding strategy IS 
 changed even though an error is thrown), and retrying doesn't help.

 What did help was lowering the number of operations in the mutate chunk 
 from 500 to 100. Now it seems to be going on without errors.

 Thanks for your help.



 On Sunday, March 15, 2015 at 11:54:09 PM UTC, Josh Radcliff (AdWords API 
 Team) wrote:

 Hi Joao,

 An *UNEXPECTED_INTERNAL_API_ERROR* is, as you suspected, often due to a 
 timeout occurring while we process your request.

 As a general rule, you should implement error handling and retry logic 
 as specified in our best practices guide 
 https://developers.google.com/adwords/api/docs/guides/bestpractices#error_handling,
  
 since timeouts of this sort are bound to happen eventually on a small 
 percentage of requests. Usually retrying such a request after waiting a few 
 seconds will result in a successful request.

 Thanks,
 Josh, AdWords API Team


 On Sunday, March 15, 2015 at 12:37:51 PM UTC-4, João Aparício wrote:

 Hi there,

 This is happening some times:

 Server raised fault: 
 'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro'

 The python code is

 adgroup_service = client.GetService('AdGroupService', 
 version='v201409')
 adgroup_operations = [{
  'operator':'SET',
  'operand': {
 'xsi_type':'AdGroup',
 'id':adgroupid,
 'biddingStrategyConfiguration': {
   'biddingStrategyId': strategy_id
 }
  }
 } for text_sorted,acc_id,adgroupid,kw_id in chunk]
 logger.info('%s %s mutating bidstrategy %s operations' % 
 (n,acc_id,len(adgroup_operations)) )
 r = adgroup_service.mutate(adgroup_operations)

 The things that is strange here is the following:

 A) Whether this code throws an error or not depends on the account. For 
 some accounts it always throws an error, for other accounts it never 
 throws 
 an error.
 B) For the accounts where an error is thrown, most of the times the 
 adgroup biddingstrategies ARE mutated! My issue here is that mutates where 
 an error is thrown are really slow (I assume due to some sort of internal 
 timeout?)

 Some guidance would be very useful.

 Best,
 Joao



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Re: Internal API error while Mutating BiddingStrategy

[Josh Radcliff (AdWords API Team)]

Hi,

Glad to hear that reducing the # of operations helped. You may also want to 
consider grouping operations as specified in the best practices guide 
https://developers.google.com/adwords/api/docs/guides/bestpractices#group_operations,
 
if you are not already doing so.

Thanks,
Josh, AdWords API Team

On Monday, March 16, 2015 at 11:31:11 AM UTC-4, João Aparício wrote:

 Hi Josh,

 No, that doesn't work. The unexpected_internal_api_error happens 
 repeatedly (even though, like I said, some times the bidding strategy IS 
 changed even though an error is thrown), and retrying doesn't help.

 What did help was lowering the number of operations in the mutate chunk 
 from 500 to 100. Now it seems to be going on without errors.

 Thanks for your help.



 On Sunday, March 15, 2015 at 11:54:09 PM UTC, Josh Radcliff (AdWords API 
 Team) wrote:

 Hi Joao,

 An *UNEXPECTED_INTERNAL_API_ERROR* is, as you suspected, often due to a 
 timeout occurring while we process your request.

 As a general rule, you should implement error handling and retry logic as 
 specified in our best practices guide 
 https://developers.google.com/adwords/api/docs/guides/bestpractices#error_handling,
  
 since timeouts of this sort are bound to happen eventually on a small 
 percentage of requests. Usually retrying such a request after waiting a few 
 seconds will result in a successful request.

 Thanks,
 Josh, AdWords API Team


 On Sunday, March 15, 2015 at 12:37:51 PM UTC-4, João Aparício wrote:

 Hi there,

 This is happening some times:

 Server raised fault: 
 'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro'

 The python code is

 adgroup_service = client.GetService('AdGroupService', 
 version='v201409')
 adgroup_operations = [{
  'operator':'SET',
  'operand': {
 'xsi_type':'AdGroup',
 'id':adgroupid,
 'biddingStrategyConfiguration': {
   'biddingStrategyId': strategy_id
 }
  }
 } for text_sorted,acc_id,adgroupid,kw_id in chunk]
 logger.info('%s %s mutating bidstrategy %s operations' % 
 (n,acc_id,len(adgroup_operations)) )
 r = adgroup_service.mutate(adgroup_operations)

 The things that is strange here is the following:

 A) Whether this code throws an error or not depends on the account. For 
 some accounts it always throws an error, for other accounts it never throws 
 an error.
 B) For the accounts where an error is thrown, most of the times the 
 adgroup biddingstrategies ARE mutated! My issue here is that mutates where 
 an error is thrown are really slow (I assume due to some sort of internal 
 timeout?)

 Some guidance would be very useful.

 Best,
 Joao



-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: Internal API error while Mutating BiddingStrategy

[Josh Radcliff (AdWords API Team)]

Hi,

Sorry, I forgot you're already targeting by ad group. In that case, there's 
no need to worry about campaign-level batching since an ad group only 
exists in one campaign.

Thanks,
Josh, AdWords API Team

On Monday, March 16, 2015 at 2:05:05 PM UTC-4, João Aparício wrote:

 Hi again Josh,

 Are you saying that even though those operations target a certain 
 AdGroupId, grouping together adgroups that belong to the same campaign is 
 faster?



 On Monday, March 16, 2015 at 5:23:52 PM UTC, Josh Radcliff (AdWords API 
 Team) wrote:

 Hi,

 Glad to hear that reducing the # of operations helped. You may also want 
 to consider grouping operations as specified in the best practices guide 
 https://developers.google.com/adwords/api/docs/guides/bestpractices#group_operations,
  
 if you are not already doing so.

 Thanks,
 Josh, AdWords API Team

 On Monday, March 16, 2015 at 11:31:11 AM UTC-4, João Aparício wrote:

 Hi Josh,

 No, that doesn't work. The unexpected_internal_api_error happens 
 repeatedly (even though, like I said, some times the bidding strategy IS 
 changed even though an error is thrown), and retrying doesn't help.

 What did help was lowering the number of operations in the mutate chunk 
 from 500 to 100. Now it seems to be going on without errors.

 Thanks for your help.



 On Sunday, March 15, 2015 at 11:54:09 PM UTC, Josh Radcliff (AdWords API 
 Team) wrote:

 Hi Joao,

 An *UNEXPECTED_INTERNAL_API_ERROR* is, as you suspected, often due to 
 a timeout occurring while we process your request.

 As a general rule, you should implement error handling and retry logic 
 as specified in our best practices guide 
 https://developers.google.com/adwords/api/docs/guides/bestpractices#error_handling,
  
 since timeouts of this sort are bound to happen eventually on a small 
 percentage of requests. Usually retrying such a request after waiting a 
 few 
 seconds will result in a successful request.

 Thanks,
 Josh, AdWords API Team


 On Sunday, March 15, 2015 at 12:37:51 PM UTC-4, João Aparício wrote:

 Hi there,

 This is happening some times:

 Server raised fault: 
 'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro'

 The python code is

 adgroup_service = client.GetService('AdGroupService', 
 version='v201409')
 adgroup_operations = [{
  'operator':'SET',
  'operand': {
 'xsi_type':'AdGroup',
 'id':adgroupid,
 'biddingStrategyConfiguration': {
   'biddingStrategyId': strategy_id
 }
  }
 } for text_sorted,acc_id,adgroupid,kw_id in chunk]
 logger.info('%s %s mutating bidstrategy %s operations' % 
 (n,acc_id,len(adgroup_operations)) )
 r = adgroup_service.mutate(adgroup_operations)

 The things that is strange here is the following:

 A) Whether this code throws an error or not depends on the account. 
 For some accounts it always throws an error, for other accounts it never 
 throws an error.
 B) For the accounts where an error is thrown, most of the times the 
 adgroup biddingstrategies ARE mutated! My issue here is that mutates 
 where 
 an error is thrown are really slow (I assume due to some sort of internal 
 timeout?)

 Some guidance would be very useful.

 Best,
 Joao



-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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For more options, visit https://groups.google.com/d/optout.

Internal API error while Mutating BiddingStrategy

[João Aparício]

Hi there,

This is happening some times:

Server raised fault: 
'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro'

The python code is

adgroup_service = client.GetService('AdGroupService', 
version='v201409')
adgroup_operations = [{
 'operator':'SET',
 'operand': {
'xsi_type':'AdGroup',
'id':adgroupid,
'biddingStrategyConfiguration': {
  'biddingStrategyId': strategy_id
}
 }
} for text_sorted,acc_id,adgroupid,kw_id in chunk]
logger.info('%s %s mutating bidstrategy %s operations' % 
(n,acc_id,len(adgroup_operations)) )
r = adgroup_service.mutate(adgroup_operations)

The things that is strange here is the following:

A) Whether this code throws an error or not depends on the account. For 
some accounts it always throws an error, for other accounts it never throws 
an error.
B) For the accounts where an error is thrown, most of the times the adgroup 
biddingstrategies ARE mutated! My issue here is that mutates where an error 
is thrown are really slow (I assume due to some sort of internal timeout?)

Some guidance would be very useful.

Best,
Joao

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: Internal API error while Mutating BiddingStrategy

[Josh Radcliff (AdWords API Team)]

Hi Joao,

An *UNEXPECTED_INTERNAL_API_ERROR* is, as you suspected, often due to a 
timeout occurring while we process your request.

As a general rule, you should implement error handling and retry logic as 
specified in our best practices guide 
https://developers.google.com/adwords/api/docs/guides/bestpractices#error_handling,
 
since timeouts of this sort are bound to happen eventually on a small 
percentage of requests. Usually retrying such a request after waiting a few 
seconds will result in a successful request.

Thanks,
Josh, AdWords API Team


On Sunday, March 15, 2015 at 12:37:51 PM UTC-4, João Aparício wrote:

 Hi there,

 This is happening some times:

 Server raised fault: 
 'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro'

 The python code is

 adgroup_service = client.GetService('AdGroupService', 
 version='v201409')
 adgroup_operations = [{
  'operator':'SET',
  'operand': {
 'xsi_type':'AdGroup',
 'id':adgroupid,
 'biddingStrategyConfiguration': {
   'biddingStrategyId': strategy_id
 }
  }
 } for text_sorted,acc_id,adgroupid,kw_id in chunk]
 logger.info('%s %s mutating bidstrategy %s operations' % 
 (n,acc_id,len(adgroup_operations)) )
 r = adgroup_service.mutate(adgroup_operations)

 The things that is strange here is the following:

 A) Whether this code throws an error or not depends on the account. For 
 some accounts it always throws an error, for other accounts it never throws 
 an error.
 B) For the accounts where an error is thrown, most of the times the 
 adgroup biddingstrategies ARE mutated! My issue here is that mutates where 
 an error is thrown are really slow (I assume due to some sort of internal 
 timeout?)

 Some guidance would be very useful.

 Best,
 Joao



-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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For more options, visit https://groups.google.com/d/optout.

Re: Internal API error running GetCampaignsByLabel.php

[Skyler Christensen]

That was exactly the issue! Thanks!

On Tuesday, March 3, 2015 at 3:41:52 PM UTC-7, Josh Radcliff (AdWords API 
Team) wrote:

 Hi,

 I see you're trying to filter by label name. However, when using filters 
 in predicates you need to use label IDs 
 https://developers.google.com/adwords/api/docs/guides/labels#use_your_labels_to_retrieve_objects.
  
 Please give that a try and let me know if you still encounter errors.

 Thanks,
 Josh, AdWords API Team

 On Tuesday, March 3, 2015 at 2:33:21 PM UTC-5, Skyler Christensen wrote:

 So I have successfully executed other operations such as GetCampaigns.php 
 and GetLabels.php, but when I run GetCampaignsByLabel.php I get an a 
 generic internal api error message. 

 My end goal is to simply get a list of the Campaigns that contain the 
 label Tog_Sav and pause/enable them.

 Thanks!



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-- 
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Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
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Internal API error running GetCampaignsByLabel.php

[Skyler Christensen]

So I have successfully executed other operations such as GetCampaigns.php 
and GetLabels.php, but when I run GetCampaignsByLabel.php I get an a 
generic internal api error message. 

My end goal is to simply get a list of the Campaigns that contain the label 
Tog_Sav and pause/enable them.

Thanks!

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-- 
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Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
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soap_xml.log
Description: Binary data

Re: Internal API error running GetCampaignsByLabel.php

[Josh Radcliff (AdWords API Team)]

Hi,

I see you're trying to filter by label name. However, when using filters in 
predicates you need to use label IDs 
https://developers.google.com/adwords/api/docs/guides/labels#use_your_labels_to_retrieve_objects.
 
Please give that a try and let me know if you still encounter errors.

Thanks,
Josh, AdWords API Team

On Tuesday, March 3, 2015 at 2:33:21 PM UTC-5, Skyler Christensen wrote:

 So I have successfully executed other operations such as GetCampaigns.php 
 and GetLabels.php, but when I run GetCampaignsByLabel.php I get an a 
 generic internal api error message. 

 My end goal is to simply get a list of the Campaigns that contain the 
 label Tog_Sav and pause/enable them.

 Thanks!


-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: Internal API error when requesting feed items

[frans]

Hi Anash,

Can you give an update on this issue?

Thank you!

Kind regards,

Jaap-Jan Frans
bGenius

Op vrijdag 18 oktober 2013 13:47:55 UTC+2 schreef fr...@bgenius.com:

 Hi Anash,



 Any news on the fix? Just tested syncing feeditems of the feed, we still 
 get the unexpected API error.


 Thank you!


 Kind regards,
 Jaap-Jan Frans
 bGenius

 Op vrijdag 4 oktober 2013 08:46:27 UTC+2 schreef Anash P. Oommen (AdWords 
 API Team):

 Hi,

 Looks like we have a fix in place, but it hasn't been rolled out yet. 
 I've pinged the team for updates. I'll update this thread as I hear from 
 them.

 Cheers,
 Anash

 On Tuesday, October 1, 2013 6:06:23 PM UTC+5:30, fr...@bgenius.com wrote:

 Dear API team,


 Can you please give us an update on this issue?
 Thank you.


 Kind regards,

 Jaap-Jan Frans
 bGenius

 Op maandag 16 september 2013 12:37:26 UTC+2 schreef sc...@bgenius.com:

 Hello Anash,

 Do you have an update on this issue?

 Op dinsdag 27 augustus 2013 17:08:53 UTC+2 schreef Anash P. Oommen 
 (AdWords API Team):

 Hi,

 I've opened a request with the Feeds team to investigate this further. 
 I'll update this thread as I hear from them.

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Tuesday, August 27, 2013 8:30:54 AM UTC+1, fr...@bgenius.com wrote:


 Dear reader,


 When requesting feed items for a specific feed via 
 https://adwords.google.com/api/adwords/cm/v201302/FeedItemService we 
 receive an internal API error.

 SOAP request:

 ?xml version=1.0 encoding=UTF-8?soapenv:Envelope 
 xmlns:soapenv=http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd=
 http://www.w3.org/2001/XMLSchema; xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance;
 soapenv:Header
 ns1:RequestHeader xmlns:ns1=
 https://adwords.google.com/api/adwords/cm/v201302; 
 soapenv:mustUnderstand=0
 ns1:authTokenremoved/ns1:authToken
 ns1:clientCustomerIdremoved/ns1:clientCustomerId
 ns1:developerTokenremoved/ns1:developerToken
 ns1:userAgentbGenius (AwApi-Java, AdWords-Axis/1.14.0, 
 Common-Java/1.14.0, Axis/1.4, Java/1.7.0_09, jars)/ns1:userAgent
 ns1:validateOnlyfalse/ns1:validateOnly
 ns1:partialFailurefalse/ns1:partialFailure
 /ns1:RequestHeader
 /soapenv:Header
 soapenv:Body
 get xmlns=https://adwords.google.com/api/adwords/cm/v201302
 
 selector
 fieldsFeedId/fields
 fieldsFeedItemId/fields
 fieldsAttributeValues/fields
 fieldsDevicePreference/fields
 predicates
 fieldFeedId/field
 operatorIN/operator
 values571890/values
 /predicates
 predicates
 fieldStatus/field
 operatorEQUALS/operator
 valuesACTIVE/values
 /predicates
 paging
 startIndex0/startIndex
 numberResults1/numberResults
 /paging
 /selector
 /get
 /soapenv:Body
 /soapenv:Envelope

 SOAP response:

 ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=
 http://schemas.xmlsoap.org/soap/envelope/;
 soap:Header
 ResponseHeader xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 requestId0004e4e88ab7a7800ae58943597e/requestId
 serviceNameFeedItemService/serviceName
 methodNameget/methodName
 operations0/operations
 responseTime2149/responseTime
 units0/units
 /ResponseHeader
 /soap:Header
 soap:Body
 soap:Fault
 faultcodesoap:Server/faultcode
 
 faultstring[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/faultstring
 detail
 ApiExceptionFault xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 
 message[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/message
 
 ApplicationException.TypeApiException/ApplicationException.Type
 errors xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance; 
 xsi:type=InternalApiError
 fieldPath/
 trigger/
 
 errorStringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR/errorString
 
 ApiError.TypeInternalApiError/ApiError.Type
 reasonUNEXPECTED_INTERNAL_API_ERROR/reason
 /errors
 /ApiExceptionFault
 /detail
 /soap:Fault
 /soap:Body
 /soap:Envelope



 Could you look into this issue for us? If you need any additional 
 information please let me know.


 Kind regards,

 Jaap-Jan Frans

Re: Internal API error when requesting feed items

[frans]

Hi Anash,



Any news on the fix? Just tested syncing feeditems of the feed, we still 
get the unexpected API error.


Thank you!


Kind regards,
Jaap-Jan Frans
bGenius

Op vrijdag 4 oktober 2013 08:46:27 UTC+2 schreef Anash P. Oommen (AdWords 
API Team):

 Hi,

 Looks like we have a fix in place, but it hasn't been rolled out yet. I've 
 pinged the team for updates. I'll update this thread as I hear from them.

 Cheers,
 Anash

 On Tuesday, October 1, 2013 6:06:23 PM UTC+5:30, fr...@bgenius.com wrote:

 Dear API team,


 Can you please give us an update on this issue?
 Thank you.


 Kind regards,

 Jaap-Jan Frans
 bGenius

 Op maandag 16 september 2013 12:37:26 UTC+2 schreef sc...@bgenius.com:

 Hello Anash,

 Do you have an update on this issue?

 Op dinsdag 27 augustus 2013 17:08:53 UTC+2 schreef Anash P. Oommen 
 (AdWords API Team):

 Hi,

 I've opened a request with the Feeds team to investigate this further. 
 I'll update this thread as I hear from them.

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Tuesday, August 27, 2013 8:30:54 AM UTC+1, fr...@bgenius.com wrote:


 Dear reader,


 When requesting feed items for a specific feed via 
 https://adwords.google.com/api/adwords/cm/v201302/FeedItemService we 
 receive an internal API error.

 SOAP request:

 ?xml version=1.0 encoding=UTF-8?soapenv:Envelope xmlns:soapenv=
 http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd=
 http://www.w3.org/2001/XMLSchema; xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance;
 soapenv:Header
 ns1:RequestHeader xmlns:ns1=
 https://adwords.google.com/api/adwords/cm/v201302; 
 soapenv:mustUnderstand=0
 ns1:authTokenremoved/ns1:authToken
 ns1:clientCustomerIdremoved/ns1:clientCustomerId
 ns1:developerTokenremoved/ns1:developerToken
 ns1:userAgentbGenius (AwApi-Java, AdWords-Axis/1.14.0, 
 Common-Java/1.14.0, Axis/1.4, Java/1.7.0_09, jars)/ns1:userAgent
 ns1:validateOnlyfalse/ns1:validateOnly
 ns1:partialFailurefalse/ns1:partialFailure
 /ns1:RequestHeader
 /soapenv:Header
 soapenv:Body
 get xmlns=https://adwords.google.com/api/adwords/cm/v201302
 
 selector
 fieldsFeedId/fields
 fieldsFeedItemId/fields
 fieldsAttributeValues/fields
 fieldsDevicePreference/fields
 predicates
 fieldFeedId/field
 operatorIN/operator
 values571890/values
 /predicates
 predicates
 fieldStatus/field
 operatorEQUALS/operator
 valuesACTIVE/values
 /predicates
 paging
 startIndex0/startIndex
 numberResults1/numberResults
 /paging
 /selector
 /get
 /soapenv:Body
 /soapenv:Envelope

 SOAP response:

 ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=
 http://schemas.xmlsoap.org/soap/envelope/;
 soap:Header
 ResponseHeader xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 requestId0004e4e88ab7a7800ae58943597e/requestId
 serviceNameFeedItemService/serviceName
 methodNameget/methodName
 operations0/operations
 responseTime2149/responseTime
 units0/units
 /ResponseHeader
 /soap:Header
 soap:Body
 soap:Fault
 faultcodesoap:Server/faultcode
 
 faultstring[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/faultstring
 detail
 ApiExceptionFault xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 
 message[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/message
 
 ApplicationException.TypeApiException/ApplicationException.Type
 errors xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance; 
 xsi:type=InternalApiError
 fieldPath/
 trigger/
 
 errorStringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR/errorString
 ApiError.TypeInternalApiError/ApiError.Type
 reasonUNEXPECTED_INTERNAL_API_ERROR/reason
 /errors
 /ApiExceptionFault
 /detail
 /soap:Fault
 /soap:Body
 /soap:Envelope



 Could you look into this issue for us? If you need any additional 
 information please let me know.


 Kind regards,

 Jaap-Jan Frans
 bGenius



-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api

Re: Internal API error when requesting feed items

[Anash P. Oommen (AdWords API Team)]

Hi,

Looks like we have a fix in place, but it hasn't been rolled out yet. I've 
pinged the team for updates. I'll update this thread as I hear from them.

Cheers,
Anash

On Tuesday, October 1, 2013 6:06:23 PM UTC+5:30, fr...@bgenius.com wrote:

 Dear API team,


 Can you please give us an update on this issue?
 Thank you.


 Kind regards,

 Jaap-Jan Frans
 bGenius

 Op maandag 16 september 2013 12:37:26 UTC+2 schreef sc...@bgenius.com:

 Hello Anash,

 Do you have an update on this issue?

 Op dinsdag 27 augustus 2013 17:08:53 UTC+2 schreef Anash P. Oommen 
 (AdWords API Team):

 Hi,

 I've opened a request with the Feeds team to investigate this further. 
 I'll update this thread as I hear from them.

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Tuesday, August 27, 2013 8:30:54 AM UTC+1, fr...@bgenius.com wrote:


 Dear reader,


 When requesting feed items for a specific feed via 
 https://adwords.google.com/api/adwords/cm/v201302/FeedItemService we 
 receive an internal API error.

 SOAP request:

 ?xml version=1.0 encoding=UTF-8?soapenv:Envelope xmlns:soapenv=
 http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd=
 http://www.w3.org/2001/XMLSchema; xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance;
 soapenv:Header
 ns1:RequestHeader xmlns:ns1=
 https://adwords.google.com/api/adwords/cm/v201302; 
 soapenv:mustUnderstand=0
 ns1:authTokenremoved/ns1:authToken
 ns1:clientCustomerIdremoved/ns1:clientCustomerId
 ns1:developerTokenremoved/ns1:developerToken
 ns1:userAgentbGenius (AwApi-Java, AdWords-Axis/1.14.0, 
 Common-Java/1.14.0, Axis/1.4, Java/1.7.0_09, jars)/ns1:userAgent
 ns1:validateOnlyfalse/ns1:validateOnly
 ns1:partialFailurefalse/ns1:partialFailure
 /ns1:RequestHeader
 /soapenv:Header
 soapenv:Body
 get xmlns=https://adwords.google.com/api/adwords/cm/v201302;
 selector
 fieldsFeedId/fields
 fieldsFeedItemId/fields
 fieldsAttributeValues/fields
 fieldsDevicePreference/fields
 predicates
 fieldFeedId/field
 operatorIN/operator
 values571890/values
 /predicates
 predicates
 fieldStatus/field
 operatorEQUALS/operator
 valuesACTIVE/values
 /predicates
 paging
 startIndex0/startIndex
 numberResults1/numberResults
 /paging
 /selector
 /get
 /soapenv:Body
 /soapenv:Envelope

 SOAP response:

 ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=
 http://schemas.xmlsoap.org/soap/envelope/;
 soap:Header
 ResponseHeader xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 requestId0004e4e88ab7a7800ae58943597e/requestId
 serviceNameFeedItemService/serviceName
 methodNameget/methodName
 operations0/operations
 responseTime2149/responseTime
 units0/units
 /ResponseHeader
 /soap:Header
 soap:Body
 soap:Fault
 faultcodesoap:Server/faultcode
 
 faultstring[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/faultstring
 detail
 ApiExceptionFault xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 
 message[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/message
 
 ApplicationException.TypeApiException/ApplicationException.Type
 errors xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance; xsi:type=InternalApiError
 fieldPath/
 trigger/
 
 errorStringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR/errorString
 ApiError.TypeInternalApiError/ApiError.Type
 reasonUNEXPECTED_INTERNAL_API_ERROR/reason
 /errors
 /ApiExceptionFault
 /detail
 /soap:Fault
 /soap:Body
 /soap:Envelope



 Could you look into this issue for us? If you need any additional 
 information please let me know.


 Kind regards,

 Jaap-Jan Frans
 bGenius



-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups AdWords API Forum group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email

Re: Internal API error when requesting feed items

[frans]

Dear API team,


Can you please give us an update on this issue?
Thank you.


Kind regards,

Jaap-Jan Frans
bGenius

Op maandag 16 september 2013 12:37:26 UTC+2 schreef sc...@bgenius.com:

 Hello Anash,

 Do you have an update on this issue?

 Op dinsdag 27 augustus 2013 17:08:53 UTC+2 schreef Anash P. Oommen 
 (AdWords API Team):

 Hi,

 I've opened a request with the Feeds team to investigate this further. 
 I'll update this thread as I hear from them.

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Tuesday, August 27, 2013 8:30:54 AM UTC+1, fr...@bgenius.com wrote:


 Dear reader,


 When requesting feed items for a specific feed via 
 https://adwords.google.com/api/adwords/cm/v201302/FeedItemService we 
 receive an internal API error.

 SOAP request:

 ?xml version=1.0 encoding=UTF-8?soapenv:Envelope xmlns:soapenv=
 http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd=
 http://www.w3.org/2001/XMLSchema; xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance;
 soapenv:Header
 ns1:RequestHeader xmlns:ns1=
 https://adwords.google.com/api/adwords/cm/v201302; 
 soapenv:mustUnderstand=0
 ns1:authTokenremoved/ns1:authToken
 ns1:clientCustomerIdremoved/ns1:clientCustomerId
 ns1:developerTokenremoved/ns1:developerToken
 ns1:userAgentbGenius (AwApi-Java, AdWords-Axis/1.14.0, 
 Common-Java/1.14.0, Axis/1.4, Java/1.7.0_09, jars)/ns1:userAgent
 ns1:validateOnlyfalse/ns1:validateOnly
 ns1:partialFailurefalse/ns1:partialFailure
 /ns1:RequestHeader
 /soapenv:Header
 soapenv:Body
 get xmlns=https://adwords.google.com/api/adwords/cm/v201302;
 selector
 fieldsFeedId/fields
 fieldsFeedItemId/fields
 fieldsAttributeValues/fields
 fieldsDevicePreference/fields
 predicates
 fieldFeedId/field
 operatorIN/operator
 values571890/values
 /predicates
 predicates
 fieldStatus/field
 operatorEQUALS/operator
 valuesACTIVE/values
 /predicates
 paging
 startIndex0/startIndex
 numberResults1/numberResults
 /paging
 /selector
 /get
 /soapenv:Body
 /soapenv:Envelope

 SOAP response:

 ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=
 http://schemas.xmlsoap.org/soap/envelope/;
 soap:Header
 ResponseHeader xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 requestId0004e4e88ab7a7800ae58943597e/requestId
 serviceNameFeedItemService/serviceName
 methodNameget/methodName
 operations0/operations
 responseTime2149/responseTime
 units0/units
 /ResponseHeader
 /soap:Header
 soap:Body
 soap:Fault
 faultcodesoap:Server/faultcode
 faultstring[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR 
 @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/faultstring
 detail
 ApiExceptionFault xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 
 message[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/message
 
 ApplicationException.TypeApiException/ApplicationException.Type
 errors xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance; xsi:type=InternalApiError
 fieldPath/
 trigger/
 
 errorStringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR/errorString
 ApiError.TypeInternalApiError/ApiError.Type
 reasonUNEXPECTED_INTERNAL_API_ERROR/reason
 /errors
 /ApiExceptionFault
 /detail
 /soap:Fault
 /soap:Body
 /soap:Envelope



 Could you look into this issue for us? If you need any additional 
 information please let me know.


 Kind regards,

 Jaap-Jan Frans
 bGenius



-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
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To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
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To unsubscribe from

Re: Internal API error when requesting feed items

[schut]

Hello Anash,

Do you have an update on this issue?

Op dinsdag 27 augustus 2013 17:08:53 UTC+2 schreef Anash P. Oommen (AdWords 
API Team):

 Hi,

 I've opened a request with the Feeds team to investigate this further. 
 I'll update this thread as I hear from them.

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Tuesday, August 27, 2013 8:30:54 AM UTC+1, fr...@bgenius.com wrote:


 Dear reader,


 When requesting feed items for a specific feed via 
 https://adwords.google.com/api/adwords/cm/v201302/FeedItemService we 
 receive an internal API error.

 SOAP request:

 ?xml version=1.0 encoding=UTF-8?soapenv:Envelope xmlns:soapenv=
 http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd=
 http://www.w3.org/2001/XMLSchema; xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance;
 soapenv:Header
 ns1:RequestHeader xmlns:ns1=
 https://adwords.google.com/api/adwords/cm/v201302; 
 soapenv:mustUnderstand=0
 ns1:authTokenremoved/ns1:authToken
 ns1:clientCustomerIdremoved/ns1:clientCustomerId
 ns1:developerTokenremoved/ns1:developerToken
 ns1:userAgentbGenius (AwApi-Java, AdWords-Axis/1.14.0, 
 Common-Java/1.14.0, Axis/1.4, Java/1.7.0_09, jars)/ns1:userAgent
 ns1:validateOnlyfalse/ns1:validateOnly
 ns1:partialFailurefalse/ns1:partialFailure
 /ns1:RequestHeader
 /soapenv:Header
 soapenv:Body
 get xmlns=https://adwords.google.com/api/adwords/cm/v201302;
 selector
 fieldsFeedId/fields
 fieldsFeedItemId/fields
 fieldsAttributeValues/fields
 fieldsDevicePreference/fields
 predicates
 fieldFeedId/field
 operatorIN/operator
 values571890/values
 /predicates
 predicates
 fieldStatus/field
 operatorEQUALS/operator
 valuesACTIVE/values
 /predicates
 paging
 startIndex0/startIndex
 numberResults1/numberResults
 /paging
 /selector
 /get
 /soapenv:Body
 /soapenv:Envelope

 SOAP response:

 ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=
 http://schemas.xmlsoap.org/soap/envelope/;
 soap:Header
 ResponseHeader xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 requestId0004e4e88ab7a7800ae58943597e/requestId
 serviceNameFeedItemService/serviceName
 methodNameget/methodName
 operations0/operations
 responseTime2149/responseTime
 units0/units
 /ResponseHeader
 /soap:Header
 soap:Body
 soap:Fault
 faultcodesoap:Server/faultcode
 faultstring[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR 
 @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/faultstring
 detail
 ApiExceptionFault xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 
 message[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/message
 
 ApplicationException.TypeApiException/ApplicationException.Type
 errors xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance; xsi:type=InternalApiError
 fieldPath/
 trigger/
 
 errorStringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR/errorString
 ApiError.TypeInternalApiError/ApiError.Type
 reasonUNEXPECTED_INTERNAL_API_ERROR/reason
 /errors
 /ApiExceptionFault
 /detail
 /soap:Fault
 /soap:Body
 /soap:Envelope



 Could you look into this issue for us? If you need any additional 
 information please let me know.


 Kind regards,

 Jaap-Jan Frans
 bGenius



-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups AdWords API Forum group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
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Re: Internal API error when requesting feed items

[frans]

Dear Anash,


Do you have an update on this issue?


Thank you.


Kind regards,
Jaap-Jan Frans
bGenius

Op woensdag 28 augustus 2013 09:09:41 UTC+2 schreef fr...@bgenius.com:

 Great, thank you for you reply. We will await your update.

 Kind regards,

 Jaap-Jan

 Op dinsdag 27 augustus 2013 17:08:53 UTC+2 schreef Anash P. Oommen 
 (AdWords API Team):

 Hi,

 I've opened a request with the Feeds team to investigate this further. 
 I'll update this thread as I hear from them.

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Tuesday, August 27, 2013 8:30:54 AM UTC+1, fr...@bgenius.com wrote:


 Dear reader,


 When requesting feed items for a specific feed via 
 https://adwords.google.com/api/adwords/cm/v201302/FeedItemService we 
 receive an internal API error.

 SOAP request:

 ?xml version=1.0 encoding=UTF-8?soapenv:Envelope xmlns:soapenv=
 http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd=
 http://www.w3.org/2001/XMLSchema; xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance;
 soapenv:Header
 ns1:RequestHeader xmlns:ns1=
 https://adwords.google.com/api/adwords/cm/v201302; 
 soapenv:mustUnderstand=0
 ns1:authTokenremoved/ns1:authToken
 ns1:clientCustomerIdremoved/ns1:clientCustomerId
 ns1:developerTokenremoved/ns1:developerToken
 ns1:userAgentbGenius (AwApi-Java, AdWords-Axis/1.14.0, 
 Common-Java/1.14.0, Axis/1.4, Java/1.7.0_09, jars)/ns1:userAgent
 ns1:validateOnlyfalse/ns1:validateOnly
 ns1:partialFailurefalse/ns1:partialFailure
 /ns1:RequestHeader
 /soapenv:Header
 soapenv:Body
 get xmlns=https://adwords.google.com/api/adwords/cm/v201302;
 selector
 fieldsFeedId/fields
 fieldsFeedItemId/fields
 fieldsAttributeValues/fields
 fieldsDevicePreference/fields
 predicates
 fieldFeedId/field
 operatorIN/operator
 values571890/values
 /predicates
 predicates
 fieldStatus/field
 operatorEQUALS/operator
 valuesACTIVE/values
 /predicates
 paging
 startIndex0/startIndex
 numberResults1/numberResults
 /paging
 /selector
 /get
 /soapenv:Body
 /soapenv:Envelope

 SOAP response:

 ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=
 http://schemas.xmlsoap.org/soap/envelope/;
 soap:Header
 ResponseHeader xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 requestId0004e4e88ab7a7800ae58943597e/requestId
 serviceNameFeedItemService/serviceName
 methodNameget/methodName
 operations0/operations
 responseTime2149/responseTime
 units0/units
 /ResponseHeader
 /soap:Header
 soap:Body
 soap:Fault
 faultcodesoap:Server/faultcode
 faultstring[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR 
 @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/faultstring
 detail
 ApiExceptionFault xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 
 message[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/message
 
 ApplicationException.TypeApiException/ApplicationException.Type
 errors xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance; xsi:type=InternalApiError
 fieldPath/
 trigger/
 
 errorStringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR/errorString
 ApiError.TypeInternalApiError/ApiError.Type
 reasonUNEXPECTED_INTERNAL_API_ERROR/reason
 /errors
 /ApiExceptionFault
 /detail
 /soap:Fault
 /soap:Body
 /soap:Envelope



 Could you look into this issue for us? If you need any additional 
 information please let me know.


 Kind regards,

 Jaap-Jan Frans
 bGenius



-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups AdWords API Forum group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en

--- 
You received this message because you are subscribed to the Google Groups 
AdWords API Forum group

Re: Internal API error when requesting feed items

[frans]

Great, thank you for you reply. We will await your update.

Kind regards,

Jaap-Jan

Op dinsdag 27 augustus 2013 17:08:53 UTC+2 schreef Anash P. Oommen (AdWords 
API Team):

 Hi,

 I've opened a request with the Feeds team to investigate this further. 
 I'll update this thread as I hear from them.

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Tuesday, August 27, 2013 8:30:54 AM UTC+1, fr...@bgenius.com wrote:


 Dear reader,


 When requesting feed items for a specific feed via 
 https://adwords.google.com/api/adwords/cm/v201302/FeedItemService we 
 receive an internal API error.

 SOAP request:

 ?xml version=1.0 encoding=UTF-8?soapenv:Envelope xmlns:soapenv=
 http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd=
 http://www.w3.org/2001/XMLSchema; xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance;
 soapenv:Header
 ns1:RequestHeader xmlns:ns1=
 https://adwords.google.com/api/adwords/cm/v201302; 
 soapenv:mustUnderstand=0
 ns1:authTokenremoved/ns1:authToken
 ns1:clientCustomerIdremoved/ns1:clientCustomerId
 ns1:developerTokenremoved/ns1:developerToken
 ns1:userAgentbGenius (AwApi-Java, AdWords-Axis/1.14.0, 
 Common-Java/1.14.0, Axis/1.4, Java/1.7.0_09, jars)/ns1:userAgent
 ns1:validateOnlyfalse/ns1:validateOnly
 ns1:partialFailurefalse/ns1:partialFailure
 /ns1:RequestHeader
 /soapenv:Header
 soapenv:Body
 get xmlns=https://adwords.google.com/api/adwords/cm/v201302;
 selector
 fieldsFeedId/fields
 fieldsFeedItemId/fields
 fieldsAttributeValues/fields
 fieldsDevicePreference/fields
 predicates
 fieldFeedId/field
 operatorIN/operator
 values571890/values
 /predicates
 predicates
 fieldStatus/field
 operatorEQUALS/operator
 valuesACTIVE/values
 /predicates
 paging
 startIndex0/startIndex
 numberResults1/numberResults
 /paging
 /selector
 /get
 /soapenv:Body
 /soapenv:Envelope

 SOAP response:

 ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=
 http://schemas.xmlsoap.org/soap/envelope/;
 soap:Header
 ResponseHeader xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 requestId0004e4e88ab7a7800ae58943597e/requestId
 serviceNameFeedItemService/serviceName
 methodNameget/methodName
 operations0/operations
 responseTime2149/responseTime
 units0/units
 /ResponseHeader
 /soap:Header
 soap:Body
 soap:Fault
 faultcodesoap:Server/faultcode
 faultstring[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR 
 @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/faultstring
 detail
 ApiExceptionFault xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 
 message[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/message
 
 ApplicationException.TypeApiException/ApplicationException.Type
 errors xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance; xsi:type=InternalApiError
 fieldPath/
 trigger/
 
 errorStringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR/errorString
 ApiError.TypeInternalApiError/ApiError.Type
 reasonUNEXPECTED_INTERNAL_API_ERROR/reason
 /errors
 /ApiExceptionFault
 /detail
 /soap:Fault
 /soap:Body
 /soap:Envelope



 Could you look into this issue for us? If you need any additional 
 information please let me know.


 Kind regards,

 Jaap-Jan Frans
 bGenius



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Internal API error when requesting feed items

[frans]

Dear reader,


When requesting feed items for a specific feed 
via https://adwords.google.com/api/adwords/cm/v201302/FeedItemService we 
receive an internal API error.

SOAP request:

?xml version=1.0 encoding=UTF-8?soapenv:Envelope 
xmlns:soapenv=http://schemas.xmlsoap.org/soap/envelope/; 
xmlns:xsd=http://www.w3.org/2001/XMLSchema; 
xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance;
soapenv:Header
ns1:RequestHeader 
xmlns:ns1=https://adwords.google.com/api/adwords/cm/v201302; 
soapenv:mustUnderstand=0
ns1:authTokenremoved/ns1:authToken
ns1:clientCustomerIdremoved/ns1:clientCustomerId
ns1:developerTokenremoved/ns1:developerToken
ns1:userAgentbGenius (AwApi-Java, AdWords-Axis/1.14.0, 
Common-Java/1.14.0, Axis/1.4, Java/1.7.0_09, jars)/ns1:userAgent
ns1:validateOnlyfalse/ns1:validateOnly
ns1:partialFailurefalse/ns1:partialFailure
/ns1:RequestHeader
/soapenv:Header
soapenv:Body
get xmlns=https://adwords.google.com/api/adwords/cm/v201302;
selector
fieldsFeedId/fields
fieldsFeedItemId/fields
fieldsAttributeValues/fields
fieldsDevicePreference/fields
predicates
fieldFeedId/field
operatorIN/operator
values571890/values
/predicates
predicates
fieldStatus/field
operatorEQUALS/operator
valuesACTIVE/values
/predicates
paging
startIndex0/startIndex
numberResults1/numberResults
/paging
/selector
/get
/soapenv:Body
/soapenv:Envelope

SOAP response:

?xml version=1.0 encoding=UTF-8?soap:Envelope 
xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;
soap:Header
ResponseHeader 
xmlns=https://adwords.google.com/api/adwords/cm/v201302;
requestId0004e4e88ab7a7800ae58943597e/requestId
serviceNameFeedItemService/serviceName
methodNameget/methodName
operations0/operations
responseTime2149/responseTime
units0/units
/ResponseHeader
/soap:Header
soap:Body
soap:Fault
faultcodesoap:Server/faultcode
faultstring[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/faultstring
detail
ApiExceptionFault 
xmlns=https://adwords.google.com/api/adwords/cm/v201302;

message[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/message

ApplicationException.TypeApiException/ApplicationException.Type
errors 
xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; 
xsi:type=InternalApiError
fieldPath/
trigger/

errorStringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR/errorString
ApiError.TypeInternalApiError/ApiError.Type
reasonUNEXPECTED_INTERNAL_API_ERROR/reason
/errors
/ApiExceptionFault
/detail
/soap:Fault
/soap:Body
/soap:Envelope



Could you look into this issue for us? If you need any additional 
information please let me know.


Kind regards,

Jaap-Jan Frans
bGenius

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Re: Internal API error when requesting feed items

[Anash P. Oommen (AdWords API Team)]

Hi,

I've opened a request with the Feeds team to investigate this further. I'll 
update this thread as I hear from them.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Tuesday, August 27, 2013 8:30:54 AM UTC+1, fr...@bgenius.com wrote:


 Dear reader,


 When requesting feed items for a specific feed via 
 https://adwords.google.com/api/adwords/cm/v201302/FeedItemService we 
 receive an internal API error.

 SOAP request:

 ?xml version=1.0 encoding=UTF-8?soapenv:Envelope xmlns:soapenv=
 http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd=
 http://www.w3.org/2001/XMLSchema; xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance;
 soapenv:Header
 ns1:RequestHeader xmlns:ns1=
 https://adwords.google.com/api/adwords/cm/v201302; 
 soapenv:mustUnderstand=0
 ns1:authTokenremoved/ns1:authToken
 ns1:clientCustomerIdremoved/ns1:clientCustomerId
 ns1:developerTokenremoved/ns1:developerToken
 ns1:userAgentbGenius (AwApi-Java, AdWords-Axis/1.14.0, 
 Common-Java/1.14.0, Axis/1.4, Java/1.7.0_09, jars)/ns1:userAgent
 ns1:validateOnlyfalse/ns1:validateOnly
 ns1:partialFailurefalse/ns1:partialFailure
 /ns1:RequestHeader
 /soapenv:Header
 soapenv:Body
 get xmlns=https://adwords.google.com/api/adwords/cm/v201302;
 selector
 fieldsFeedId/fields
 fieldsFeedItemId/fields
 fieldsAttributeValues/fields
 fieldsDevicePreference/fields
 predicates
 fieldFeedId/field
 operatorIN/operator
 values571890/values
 /predicates
 predicates
 fieldStatus/field
 operatorEQUALS/operator
 valuesACTIVE/values
 /predicates
 paging
 startIndex0/startIndex
 numberResults1/numberResults
 /paging
 /selector
 /get
 /soapenv:Body
 /soapenv:Envelope

 SOAP response:

 ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=
 http://schemas.xmlsoap.org/soap/envelope/;
 soap:Header
 ResponseHeader xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 requestId0004e4e88ab7a7800ae58943597e/requestId
 serviceNameFeedItemService/serviceName
 methodNameget/methodName
 operations0/operations
 responseTime2149/responseTime
 units0/units
 /ResponseHeader
 /soap:Header
 soap:Body
 soap:Fault
 faultcodesoap:Server/faultcode
 faultstring[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/faultstring
 detail
 ApiExceptionFault xmlns=
 https://adwords.google.com/api/adwords/cm/v201302;
 
 message[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/message
 
 ApplicationException.TypeApiException/ApplicationException.Type
 errors xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance; xsi:type=InternalApiError
 fieldPath/
 trigger/
 
 errorStringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR/errorString
 ApiError.TypeInternalApiError/ApiError.Type
 reasonUNEXPECTED_INTERNAL_API_ERROR/reason
 /errors
 /ApiExceptionFault
 /detail
 /soap:Fault
 /soap:Body
 /soap:Envelope



 Could you look into this issue for us? If you need any additional 
 information please let me know.


 Kind regards,

 Jaap-Jan Frans
 bGenius



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Re: Internal Api Error.UNEXPECTED INTERNAL API ERROR

[Danial Klimkin]

Hello,


Can you please send us full XML request and response code over mail (Reply 
to author button on the right).


-Danial, AdWords API Team.


On Wednesday, July 24, 2013 11:26:08 AM UTC+4, techpoi...@gmail.com wrote:

 Hi,

 To change destination URL for ads through API, we need to delete the ad 
 and create new one with same details and modified destination URL. (As 
 updating ad content through API is not available).

 The campaigns having more than 5000 ads sometimes, so in this process we 
 are getting Internal Api Error.UNEXPECTED INTERNAL API ERROR again and 
 again.

 Is there any way to prevent this error from occurring?

 Thanks,


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Internal Api Error.UNEXPECTED INTERNAL API ERROR

[techpoint . 2015]

Hi,

To change destination URL for ads through API, we need to delete the ad and 
create new one with same details and modified destination URL. (As updating 
ad content through API is not available).

The campaigns having more than 5000 ads sometimes, so in this process we 
are getting Internal Api Error.UNEXPECTED INTERNAL API ERROR again and 
again.

Is there any way to prevent this error from occurring?

Thanks,

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Re: Internal API error v201209 in MutateJobService

[Tom]

Paul,

We are still facing this issue quite often while updating the Keyword Max 
CPC both by using Mutate Job Service as well as modifying the bid at 
individual keyword level. Here are the user warnings generated for the same

15-04-2013 18:25:10 (BST) : [User Warning] setKeywordMaxCpc: (faultcode: 
soap:Server, faultstring: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro])
 
for Adgroup 5504148555  Keyword 32039493795 [file] 
/var/www/sites/psmedia/perfectstormmedia/tools/class/AdWordsAPI.class.php 
[line] 113

15-04-2013 18:26:11 (BST) : [User Warning] setKeywordMaxCpc: (faultcode: 
soap:Server, faultstring: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro])
 
for Adgroup 6874677195  Keyword 28573261995 [file] 
/var/www/sites/psmedia/perfectstormmedia/tools/class/AdWordsAPI.class.php 
[line] 113

15-04-2013 18:28:01 (BST) : [User Warning] setKeywordMaxCpc: (faultcode: 
soap:Server, faultstring: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro])
 
for Adgroup 4604790195  Keyword 11692114905 [file] 
/var/www/sites/psmedia/perfectstormmedia/tools/class/AdWordsAPI.class.php 
[line] 113

Can you please tell me how these can be resolved as they are affecting our 
bid changes?

On Friday, 15 March 2013 19:53:36 UTC+5:30, Paul Matthews wrote:

 Hi Tom,

 We're just looking into this issue. In the mean time, could you attempt to 
 re-make the request to confirm it consistently errors.

 Regards,

 - Paul, AdWords API Team.


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Re: Internal API error v201209 in MutateJobService

[Akroplax]

I have found this error to be related to creating TemplateAd ad types.  
When trying to add encoding to these ad types, the ads get deleted, but the 
new ones with encoding are not created and the above error is thrown.
 
I have sent my logs to the support email address.  I also wanted to share 
the details of my findings here so that others can add work-arounds until 
the issue is resolved.  
 
Since I exclusively use the MutateJobService to send my encoding requests, 
I've had to disable encoding TemplateAds until this is resolved.
 
- Peter

On Friday, March 15, 2013 10:23:36 AM UTC-4, Paul Matthews wrote:

 Hi Tom, 

 We're just looking into this issue. In the mean time, could you attempt to 
 re-make the request to confirm it consistently errors.

 Regards,

 - Paul, AdWords API Team.


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Internal API error v201209 in MutateJobService

[Tom]

I am trying to update the bids at keyword level using Mutate operation. But 
I received an Internal API error. The soap xml  is as follows:

?xml version=1.0?
soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;
  soap:Header
ResponseHeader 
xmlns=https://adwords.google.com/api/adwords/cm/v201209;
  requestId0004d7bb92fa7ba00ae574e51963/requestId
  serviceNameAdGroupService/serviceName
  methodNamemutate/methodName
  operations0/operations
  responseTime25294/responseTime
  units0/units
/ResponseHeader
  /soap:Header
  soap:Body
soap:Fault
  faultcodesoap:Server/faultcode
  faultstring[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/faultstring
  detail
ApiExceptionFault 
xmlns=https://adwords.google.com/api/adwords/cm/v201209;
  message[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/message
  
ApplicationException.TypeApiException/ApplicationException.Type
  errors xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; 
xsi:type=InternalApiError
fieldPath/
trigger/

errorStringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR/errorString
ApiError.TypeInternalApiError/ApiError.Type
reasonUNEXPECTED_INTERNAL_API_ERROR/reason
  /errors
/ApiExceptionFault
  /detail
/soap:Fault
  /soap:Body
/soap:Envelope

And through the operation I received the following stack trace :
 PHP Fatal error: Uncaught SoapFault exception: [soap:Server] 
[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro] 
in 
/var/www/sites/psmedia/perfectstormmedia/tools/includes/api/google/Common/Lib/AdsSoapClient.php:201
 
Stack trace: #0 
/var/www/sites/psmedia/perfectstormmedia/tools/includes/api/google/Common/Lib/AdsSoapClient.php(201):
 
SoapClient-__soapCall('getResult', Array, NULL, Array, Array) #1 
/var/www/sites/psmedia/perfectstormmedia/tools/includes/api/google/AdWords/v201209/MutateJobService.php(16462):
 
AdsSoapClient-__soapCall('getResult', Array) #2 
/var/www/sites/psmedia/perfectstormmedia/tools/class/AdWordsAPI.class.php(1595):
 
MutateJobService-getResult(Object(BulkMutateJobSelector)) #3 
/var/www/sites/psmedia/perfectstormmedia/tools/campaign-bids/class/campaignBidsAPI.php(134):
 
AdWordsAPI-bulkUpdateKeywordMaxCPC(Array) #4 
/var/www/sites/psmedia/perfectstormmedia/tools/campaign-bids/updateBids.php(207):
 
campaignBidsAPI-updateKeywordsCPC(A in 
/var/www/sites/psmedia/perfectstormmedia/tools/includes/api/google/Common/Lib/AdsSoapClient.php
 
on line 201


Please let me know if this issue is at my code end or at the API end.

- Tom

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Re: Internal Api Error in Add Campaign

[Paul Matthews]

Hi Emiliano,

Can I ask, have you ran the GetAccountHierarchy example first? This should 
initialise your Sandbox environment.

- AdWords API Team.

On Wednesday, 31 October 2012 16:31:05 UTC, Emiliano Martinez wrote:

 Sorry, I mean I tried with emiliano...@gmail.com javascript:++USD

 Regards,
 Emiliano

 El miércoles, 31 de octubre de 2012 14:19:38 UTC-2, Emiliano Martinez 
 escribió:

 Hi Paul,

 I tried with my personal account, using emilianomartinez++USD as 
 developer token, and it doesn't works either, and get the same error.

 Something else I could try?

 Thanks in advance,
 Emiliano


 El miércoles, 31 de octubre de 2012 11:36:33 UTC-2, Paul Matthews 
 escribió:

 Hi Emiliano,

 I believe your issues start with how you're querying the Sandbox. For 
 instance, your developer token is incorrectly formatted. Please read the 
 following link for information on using the sandbox:
 https://developers.google.com/adwords/api/docs/sandbox?hl=en

 Cheers,

 -Paul, AdWords API Team.

 On Monday, 29 October 2012 16:39:48 UTC, Emiliano Martinez wrote:

 Hello, I'm having some issues when I'm trying to create a campaign 
 (with an associated budget) in the sandbox, I'll post the request and the 
 response, any help would be very welcome!

 ***
 2012-10-29 14:32:37,216  WARN AdsServiceLoggers: 
 ***
 SOAP Request:
 ?xml version=1.0 encoding=UTF-8?
 soapenv:Envelope xmlns:soapenv=
 http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd=
 http://www.w3.org/2001/XMLSchema; xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance;
 soapenv:Header
 ns1:RequestHeader xmlns:ns1=
 https://adwords.google.com/api/adwords/cm/v201209; 
 soapenv:mustUnderstand=0
 
 ns1:authTokenDQAAAMInLem2oq4qaFBg34PeWJP-1qVlfDA_2nP-tzCYi0BzU50v-awE2WNQeXnnLTktuHRKPWesCjG6-wg1OU7owW1BvfTe6QCJLSizRadPlkAmlo6u_izwCkUDqO84ipA5Pw5XlQDxCDbfFXPpOvtP4yA9Jk6ZfxSTizWw1HOEQPWS7mNnJpBdW6m4RUS8qCGyRBntIlVx8XKkmc-EFUqveg6keOFMSwEdBlHPSFy4aocjCHhkhDA6qTaZ2Sn8KZ7g4wY8fpZxoMlIY8XZrs5bp8um/ns1:authToken
 ns1:clientCustomerId1825066002/ns1:clientCustomerId
 
 ns1:developerTokenX4glgfA7zjlwzeL3jNQjkw/ns1:developerToken
 ns1:userAgenttestGeneXusUSA (AwApi-Java, 
 AdWords-Axis/1.10.1, Common-Java/1.10.1, Axis/1.4, Java/1.6.0_37, 
 maven)/ns1:userAgent
 ns1:validateOnlyfalse/ns1:validateOnly
 ns1:partialFailurefalse/ns1:partialFailure
 /ns1:RequestHeader
 /soapenv:Header
 soapenv:Body
 mutate xmlns=
 https://adwords.google.com/api/adwords/cm/v201209;
 operations
 operatorADD/operator
 operand
 namecampaign 4/name
 statusACTIVE/status
 servingStatusENDED/servingStatus
 startDate20121031/startDate
 endDate20121125/endDate
 budget
 budgetId379971/budgetId
 nameBudget Definitivo/name
 periodDAILY/period
 amount
 microAmount1/microAmount
 /amount
 deliveryMethodACCELERATED/deliveryMethod
 statusACTIVE/status
 /budget
 biddingStrategy xmlns:ns2=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns2:UnknownBiddingStrategy/
 
 adServingOptimizationStatusCONVERSION_OPTIMIZE/adServingOptimizationStatus
 frequencyCap
 impressions2/impressions
 timeUnitDAY/timeUnit
 levelADGROUP/level
 /frequencyCap
 settings xmlns:ns3=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns3:GeoTargetTypeSetting
 
 ns3:positiveGeoTargetTypeAREA_OF_INTEREST/ns3:positiveGeoTargetType
 
 ns3:negativeGeoTargetTypeDONT_CARE/ns3:negativeGeoTargetType
 /settings
 settings xmlns:ns4=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns4:KeywordMatchSetting
 ns4:optIntrue/ns4:optIn
 /settings
 settings xmlns:ns5=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns5:RealTimeBiddingSetting
 ns5:optIntrue/ns5:optIn
 /settings
 settings xmlns:ns6=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns6:TargetRestrictSetting
 ns6:useAdGrouptrue/ns6:useAdGroup
 /settings
 networkSetting
 targetGoogleSearchtrue/targetGoogleSearch
 targetSearchNetworkfalse/targetSearchNetwork
 
 targetContentNetworkfalse/targetContentNetwork
   

Re: Internal Api Error in Add Campaign

[Paul Matthews]

Hi Emiliano,

I believe your issues start with how you're querying the Sandbox. For 
instance, your developer token is incorrectly formatted. Please read the 
following link for information on using the sandbox:
https://developers.google.com/adwords/api/docs/sandbox?hl=en

Cheers,

-Paul, AdWords API Team.

On Monday, 29 October 2012 16:39:48 UTC, Emiliano Martinez wrote:

 Hello, I'm having some issues when I'm trying to create a campaign (with 
 an associated budget) in the sandbox, I'll post the request and the 
 response, any help would be very welcome!

 ***
 2012-10-29 14:32:37,216  WARN AdsServiceLoggers: 
 ***
 SOAP Request:
 ?xml version=1.0 encoding=UTF-8?
 soapenv:Envelope xmlns:soapenv=http://schemas.xmlsoap.org/soap/envelope/; 
 xmlns:xsd=http://www.w3.org/2001/XMLSchema; xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance;
 soapenv:Header
 ns1:RequestHeader xmlns:ns1=
 https://adwords.google.com/api/adwords/cm/v201209; 
 soapenv:mustUnderstand=0
 
 ns1:authTokenDQAAAMInLem2oq4qaFBg34PeWJP-1qVlfDA_2nP-tzCYi0BzU50v-awE2WNQeXnnLTktuHRKPWesCjG6-wg1OU7owW1BvfTe6QCJLSizRadPlkAmlo6u_izwCkUDqO84ipA5Pw5XlQDxCDbfFXPpOvtP4yA9Jk6ZfxSTizWw1HOEQPWS7mNnJpBdW6m4RUS8qCGyRBntIlVx8XKkmc-EFUqveg6keOFMSwEdBlHPSFy4aocjCHhkhDA6qTaZ2Sn8KZ7g4wY8fpZxoMlIY8XZrs5bp8um/ns1:authToken
 ns1:clientCustomerId1825066002/ns1:clientCustomerId
 ns1:developerTokenX4glgfA7zjlwzeL3jNQjkw/ns1:developerToken
 ns1:userAgenttestGeneXusUSA (AwApi-Java, 
 AdWords-Axis/1.10.1, Common-Java/1.10.1, Axis/1.4, Java/1.6.0_37, 
 maven)/ns1:userAgent
 ns1:validateOnlyfalse/ns1:validateOnly
 ns1:partialFailurefalse/ns1:partialFailure
 /ns1:RequestHeader
 /soapenv:Header
 soapenv:Body
 mutate xmlns=https://adwords.google.com/api/adwords/cm/v201209;
 operations
 operatorADD/operator
 operand
 namecampaign 4/name
 statusACTIVE/status
 servingStatusENDED/servingStatus
 startDate20121031/startDate
 endDate20121125/endDate
 budget
 budgetId379971/budgetId
 nameBudget Definitivo/name
 periodDAILY/period
 amount
 microAmount1/microAmount
 /amount
 deliveryMethodACCELERATED/deliveryMethod
 statusACTIVE/status
 /budget
 biddingStrategy xmlns:ns2=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns2:UnknownBiddingStrategy/
 
 adServingOptimizationStatusCONVERSION_OPTIMIZE/adServingOptimizationStatus
 frequencyCap
 impressions2/impressions
 timeUnitDAY/timeUnit
 levelADGROUP/level
 /frequencyCap
 settings xmlns:ns3=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns3:GeoTargetTypeSetting
 
 ns3:positiveGeoTargetTypeAREA_OF_INTEREST/ns3:positiveGeoTargetType
 
 ns3:negativeGeoTargetTypeDONT_CARE/ns3:negativeGeoTargetType
 /settings
 settings xmlns:ns4=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns4:KeywordMatchSetting
 ns4:optIntrue/ns4:optIn
 /settings
 settings xmlns:ns5=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns5:RealTimeBiddingSetting
 ns5:optIntrue/ns5:optIn
 /settings
 settings xmlns:ns6=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns6:TargetRestrictSetting
 ns6:useAdGrouptrue/ns6:useAdGroup
 /settings
 networkSetting
 targetGoogleSearchtrue/targetGoogleSearch
 targetSearchNetworkfalse/targetSearchNetwork
 targetContentNetworkfalse/targetContentNetwork
 
 targetPartnerSearchNetworkfalse/targetPartnerSearchNetwork
 /networkSetting
 /operand
 /operations
 /mutate
 /soapenv:Body
 /soapenv:Envelope

 ***
 2012-10-29 14:32:37,223  WARN AdsServiceLoggers: 
 ***
 SOAP Response:
 ?xml version=1.0 encoding=UTF-8?
 soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;
 soap:Header
 ResponseHeader xmlns=
 https://adwords.google.com/api/adwords/cm/v201209;
 requestId0004cd35375faf080aede9c97f2b/requestId
 serviceNameCampaignService/serviceName
 methodNamemutate/methodName
 

Re: Internal Api Error in Add Campaign

[Emiliano Martinez]

Hi Paul,

I tried with my personal account, using emilianomartinez++USD as developer 
token, and it doesn't works either, and get the same error.

Something else I could try?

Thanks in advance,
Emiliano


El miércoles, 31 de octubre de 2012 11:36:33 UTC-2, Paul Matthews escribió:

 Hi Emiliano,

 I believe your issues start with how you're querying the Sandbox. For 
 instance, your developer token is incorrectly formatted. Please read the 
 following link for information on using the sandbox:
 https://developers.google.com/adwords/api/docs/sandbox?hl=en

 Cheers,

 -Paul, AdWords API Team.

 On Monday, 29 October 2012 16:39:48 UTC, Emiliano Martinez wrote:

 Hello, I'm having some issues when I'm trying to create a campaign (with 
 an associated budget) in the sandbox, I'll post the request and the 
 response, any help would be very welcome!

 ***
 2012-10-29 14:32:37,216  WARN AdsServiceLoggers: 
 ***
 SOAP Request:
 ?xml version=1.0 encoding=UTF-8?
 soapenv:Envelope xmlns:soapenv=
 http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd=
 http://www.w3.org/2001/XMLSchema; xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance;
 soapenv:Header
 ns1:RequestHeader xmlns:ns1=
 https://adwords.google.com/api/adwords/cm/v201209; 
 soapenv:mustUnderstand=0
 
 ns1:authTokenDQAAAMInLem2oq4qaFBg34PeWJP-1qVlfDA_2nP-tzCYi0BzU50v-awE2WNQeXnnLTktuHRKPWesCjG6-wg1OU7owW1BvfTe6QCJLSizRadPlkAmlo6u_izwCkUDqO84ipA5Pw5XlQDxCDbfFXPpOvtP4yA9Jk6ZfxSTizWw1HOEQPWS7mNnJpBdW6m4RUS8qCGyRBntIlVx8XKkmc-EFUqveg6keOFMSwEdBlHPSFy4aocjCHhkhDA6qTaZ2Sn8KZ7g4wY8fpZxoMlIY8XZrs5bp8um/ns1:authToken
 ns1:clientCustomerId1825066002/ns1:clientCustomerId
 
 ns1:developerTokenX4glgfA7zjlwzeL3jNQjkw/ns1:developerToken
 ns1:userAgenttestGeneXusUSA (AwApi-Java, 
 AdWords-Axis/1.10.1, Common-Java/1.10.1, Axis/1.4, Java/1.6.0_37, 
 maven)/ns1:userAgent
 ns1:validateOnlyfalse/ns1:validateOnly
 ns1:partialFailurefalse/ns1:partialFailure
 /ns1:RequestHeader
 /soapenv:Header
 soapenv:Body
 mutate xmlns=https://adwords.google.com/api/adwords/cm/v201209
 
 operations
 operatorADD/operator
 operand
 namecampaign 4/name
 statusACTIVE/status
 servingStatusENDED/servingStatus
 startDate20121031/startDate
 endDate20121125/endDate
 budget
 budgetId379971/budgetId
 nameBudget Definitivo/name
 periodDAILY/period
 amount
 microAmount1/microAmount
 /amount
 deliveryMethodACCELERATED/deliveryMethod
 statusACTIVE/status
 /budget
 biddingStrategy xmlns:ns2=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns2:UnknownBiddingStrategy/
 
 adServingOptimizationStatusCONVERSION_OPTIMIZE/adServingOptimizationStatus
 frequencyCap
 impressions2/impressions
 timeUnitDAY/timeUnit
 levelADGROUP/level
 /frequencyCap
 settings xmlns:ns3=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns3:GeoTargetTypeSetting
 
 ns3:positiveGeoTargetTypeAREA_OF_INTEREST/ns3:positiveGeoTargetType
 
 ns3:negativeGeoTargetTypeDONT_CARE/ns3:negativeGeoTargetType
 /settings
 settings xmlns:ns4=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns4:KeywordMatchSetting
 ns4:optIntrue/ns4:optIn
 /settings
 settings xmlns:ns5=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns5:RealTimeBiddingSetting
 ns5:optIntrue/ns5:optIn
 /settings
 settings xmlns:ns6=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns6:TargetRestrictSetting
 ns6:useAdGrouptrue/ns6:useAdGroup
 /settings
 networkSetting
 targetGoogleSearchtrue/targetGoogleSearch
 targetSearchNetworkfalse/targetSearchNetwork
 targetContentNetworkfalse/targetContentNetwork
 
 targetPartnerSearchNetworkfalse/targetPartnerSearchNetwork
 /networkSetting
 /operand
 /operations
 /mutate
 /soapenv:Body
 /soapenv:Envelope

 ***
 2012-10-29 14:32:37,223  WARN AdsServiceLoggers: 
 ***
 SOAP Response:
 ?xml version=1.0 encoding=UTF-8?
 soap:Envelope 

Re: Internal Api Error in Add Campaign

[Emiliano Martinez]

Sorry, I mean I tried with emilianomarti...@gmail.com++USD

Regards,
Emiliano

El miércoles, 31 de octubre de 2012 14:19:38 UTC-2, Emiliano Martinez 
escribió:

 Hi Paul,

 I tried with my personal account, using emilianomartinez++USD as developer 
 token, and it doesn't works either, and get the same error.

 Something else I could try?

 Thanks in advance,
 Emiliano


 El miércoles, 31 de octubre de 2012 11:36:33 UTC-2, Paul Matthews escribió:

 Hi Emiliano,

 I believe your issues start with how you're querying the Sandbox. For 
 instance, your developer token is incorrectly formatted. Please read the 
 following link for information on using the sandbox:
 https://developers.google.com/adwords/api/docs/sandbox?hl=en

 Cheers,

 -Paul, AdWords API Team.

 On Monday, 29 October 2012 16:39:48 UTC, Emiliano Martinez wrote:

 Hello, I'm having some issues when I'm trying to create a campaign (with 
 an associated budget) in the sandbox, I'll post the request and the 
 response, any help would be very welcome!

 ***
 2012-10-29 14:32:37,216  WARN AdsServiceLoggers: 
 ***
 SOAP Request:
 ?xml version=1.0 encoding=UTF-8?
 soapenv:Envelope xmlns:soapenv=
 http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd=
 http://www.w3.org/2001/XMLSchema; xmlns:xsi=
 http://www.w3.org/2001/XMLSchema-instance;
 soapenv:Header
 ns1:RequestHeader xmlns:ns1=
 https://adwords.google.com/api/adwords/cm/v201209; 
 soapenv:mustUnderstand=0
 
 ns1:authTokenDQAAAMInLem2oq4qaFBg34PeWJP-1qVlfDA_2nP-tzCYi0BzU50v-awE2WNQeXnnLTktuHRKPWesCjG6-wg1OU7owW1BvfTe6QCJLSizRadPlkAmlo6u_izwCkUDqO84ipA5Pw5XlQDxCDbfFXPpOvtP4yA9Jk6ZfxSTizWw1HOEQPWS7mNnJpBdW6m4RUS8qCGyRBntIlVx8XKkmc-EFUqveg6keOFMSwEdBlHPSFy4aocjCHhkhDA6qTaZ2Sn8KZ7g4wY8fpZxoMlIY8XZrs5bp8um/ns1:authToken
 ns1:clientCustomerId1825066002/ns1:clientCustomerId
 
 ns1:developerTokenX4glgfA7zjlwzeL3jNQjkw/ns1:developerToken
 ns1:userAgenttestGeneXusUSA (AwApi-Java, 
 AdWords-Axis/1.10.1, Common-Java/1.10.1, Axis/1.4, Java/1.6.0_37, 
 maven)/ns1:userAgent
 ns1:validateOnlyfalse/ns1:validateOnly
 ns1:partialFailurefalse/ns1:partialFailure
 /ns1:RequestHeader
 /soapenv:Header
 soapenv:Body
 mutate xmlns=https://adwords.google.com/api/adwords/cm/v201209
 
 operations
 operatorADD/operator
 operand
 namecampaign 4/name
 statusACTIVE/status
 servingStatusENDED/servingStatus
 startDate20121031/startDate
 endDate20121125/endDate
 budget
 budgetId379971/budgetId
 nameBudget Definitivo/name
 periodDAILY/period
 amount
 microAmount1/microAmount
 /amount
 deliveryMethodACCELERATED/deliveryMethod
 statusACTIVE/status
 /budget
 biddingStrategy xmlns:ns2=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns2:UnknownBiddingStrategy/
 
 adServingOptimizationStatusCONVERSION_OPTIMIZE/adServingOptimizationStatus
 frequencyCap
 impressions2/impressions
 timeUnitDAY/timeUnit
 levelADGROUP/level
 /frequencyCap
 settings xmlns:ns3=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns3:GeoTargetTypeSetting
 
 ns3:positiveGeoTargetTypeAREA_OF_INTEREST/ns3:positiveGeoTargetType
 
 ns3:negativeGeoTargetTypeDONT_CARE/ns3:negativeGeoTargetType
 /settings
 settings xmlns:ns4=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns4:KeywordMatchSetting
 ns4:optIntrue/ns4:optIn
 /settings
 settings xmlns:ns5=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns5:RealTimeBiddingSetting
 ns5:optIntrue/ns5:optIn
 /settings
 settings xmlns:ns6=
 https://adwords.google.com/api/adwords/cm/v201209; 
 xsi:type=ns6:TargetRestrictSetting
 ns6:useAdGrouptrue/ns6:useAdGroup
 /settings
 networkSetting
 targetGoogleSearchtrue/targetGoogleSearch
 targetSearchNetworkfalse/targetSearchNetwork
 
 targetContentNetworkfalse/targetContentNetwork
 
 targetPartnerSearchNetworkfalse/targetPartnerSearchNetwork
 /networkSetting
 /operand
 /operations
 /mutate
 /soapenv:Body
 /soapenv:Envelope