date:20210505

My poor dad is on his second covid shot yesterday. Hes supposed to be
finishing mudding my new office drywall. Hes in bed right now, says hes
feeling almost as bad as when he had the Rona in november. From the look
and sound of him I dont disagree. I wont crack the whip on the drywall til
tommorrow.


On Wed, May 5, 2021, 8:36 PM David Hannum  wrote:

> That's true!
>
>
> On Wed, May 5, 2021, 8:02 PM Colin Stanners  wrote:
>
>> I heard that vaccinated people get an average 5dB more signal on every
>> install.
>>
>> On Wed, May 5, 2021, 6:58 PM Matt Hoppes <
>> mattli...@rivervalleyinternet.net> wrote:
>>
>>> Right - and I know of at least one who was fully vaccinated that got
>>> COVID.
>>>
>>> Vaccination does not make you immune.
>>>
>>> On 5/5/21 4:20 PM, Mark Radabaugh wrote:
>>> > The vast majority of those that I spoke with at the show were either
>>> partially or fully vaccinated.
>>> >
>>> > Mark
>>> >
>>> >> On May 5, 2021, at 4:10 PM, Matt Hoppes <
>>> mattli...@rivervalleyinternet.net> wrote:
>>> >>
>>> >> I'm just curious more than anything... did any of you that went to
>>> WISPAMERICA catch COVID?
>>> >>
>>> >> --
>>> >> AF mailing list
>>> >> AF@af.afmug.com
>>> >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>> >
>>> >
>>>
>>> --
>>> AF mailing list
>>> AF@af.afmug.com
>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>>
>> --
>> AF mailing list
>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
-- 
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] EBB Program

Government pays a dollar
Boss makes a dime
That's why I poop on customer time

On Wed, May 5, 2021, 8:53 PM Steve Jones  wrote:

> I dont think that's a smartass answer at all, I figured as much, that's
> why I didnt look it up. Boss may be more inclined as it may make us more
> "competitive". I'm not poor shaming, but I've never heard anybody speak
> well of what comes with free government money programs, customer base tends
> to be more "problematic"
>
> On Wed, May 5, 2021, 4:36 PM Mark - Myakka Technologies 
> wrote:
>
>> Steve,
>>
>> the smart ass answer is...
>>
>> If your too lazy to look, then you will be too lazy to jump though all
>> the hoops to get setup.
>>
>> Luckily we had a bunch of the stuff already setup.
>>
>> We already have a USAC account, so didn't have to deal with that.
>> Already had a SAMS.gov account, so didn't have to deal with that.
>>
>> Here is the steps from one of the webinars if your are starting from
>> scratch
>>
>> To get started in the EBB Program, service providers must take the
>> following steps:
>>
>>1. Register with SAM.gov*
>>2. Obtain an FCC Registration Number (FRN) *
>>3. Apply for FCC approval(only applicable to non-ETCs)
>>4. Submit an election notice to USACInclude all necessary supporting
>>documentation
>>5. Set up One Portal Account
>>6. Register representatives in the Representative Accountability
>>Database (RAD)
>>
>> --
>> Best regards,
>> Markmailto:m...@mailmt.com 
>>
>> Myakka Technologies, Inc.
>> www.Myakka.com
>>
>> --
>>
>> Wednesday, May 5, 2021, 4:25:49 PM, you wrote:
>>
>>
>> What are the requirements to be EBB provider? Too lazy to look
>>
>> On Wed, May 5, 2021, 2:49 PM Adam Moffett  wrote:
>>
>> "A provider may not disconnect a household for non-payment"
>> You're thinking pre-pay is a workaround?  "I'm not disconnecting them,
>> they just haven't paid for the next month."
>> I'd be curious to see how well that flies, but I won't be the one to try
>> it.
>>
>> On 5/5/2021 1:27 PM, Brian Webster wrote:
>>
>> And/or any of your plans that are above $50, just make them prepay per
>> month, the additional amount.
>>
>> Thank you,
>> Brian Webster
>>
>> *From:* AF [mailto:af-boun...@af.afmug.com ] *On
>> Behalf Of *Adam Moffett
>> *Sent:* Wednesday, May 5, 2021 11:55 AM
>> *To: *af@af.afmug.com
>> *Subject:* Re: [AFMUG] EBB Program
>>
>> Wow.
>> So make sure you have a $50/month plan you can move them to?
>>
>> On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:
>>
>> Official response from FCC
>>
>> "Thank you for reaching out with your question.
>>
>> Your interpretation is correct.  A provider may not disconnect a
>> household for non-payment associated with the EBB-supported service during
>> the EBB Program.  Upon the conclusion of the EBB Program, the provider’s
>> generally applicable terms and conditions would apply and the provider
>> could take action for that non-payment consistent with those terms and
>> conditions.
>>
>> In the situation you describe where a household is not making payments on
>> their EBB-supported service, a provider can move the household to a
>> lower-priced tier provided that the package also qualifies for EBB Program
>> (i.e., was offered as of 12/1/20). "
>>
>>
>> --
>> Best regards,
>> Markmailto:m...@mailmt.com 
>>
>> Myakka Technologies, Inc.
>> www.Myakka.com
>>
>> --
>>
>> Wednesday, May 5, 2021, 10:21:30 AM, you wrote:
>>
>> I'd assume you're right.  "ability to participate" in a program has to be
>> a distinct thing from having internet service.
>>
>> On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:
>>
>> There is another, alternative, way to read that paragraph, in that it
>> might be saying something like "just because they were a deadbeat in the
>> past, you can't deny them an EBB subsidy".   Not "if they're an EBB
>> customer, you have to provide them service without regard to their ability
>> to pay".
>>
>> I think this hinges on what it means by "ability to participate".   Does
>> it mean you have to accept people who are EBB eligible regardless, or does
>> it mean that you can't tell customers that they have to be current to
>> retain their EBB subsidy.
>> The first option would be stupid (but not beyond the government to put
>> into rules), the second seems reasonable - you can't use EBB eligibility as
>> leverage to get customers to pay.   "If you don't stay current, we'll
>> prevent you from getting your EBB subsidy and as such you'll have to pay
>> even more"
>>
>>
>> On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies <
>> m...@mailmt.com> wrote:
>>
>> For  those  that  are  doing  EBB,  what are your plans for non-paying
>> customers?  In the order there is the following clause
>>
>> "participating providers must not deny an eligible household the
>> ability to participate in the EBB Program based on any past or present
>> arrearages with that provider"
>>
>> I read th

Re: [AFMUG] EBB Program

I dont think that's a smartass answer at all, I figured as much, that's why
I didnt look it up. Boss may be more inclined as it may make us more
"competitive". I'm not poor shaming, but I've never heard anybody speak
well of what comes with free government money programs, customer base tends
to be more "problematic"

On Wed, May 5, 2021, 4:36 PM Mark - Myakka Technologies 
wrote:

> Steve,
>
> the smart ass answer is...
>
> If your too lazy to look, then you will be too lazy to jump though all the
> hoops to get setup.
>
> Luckily we had a bunch of the stuff already setup.
>
> We already have a USAC account, so didn't have to deal with that.  Already
> had a SAMS.gov account, so didn't have to deal with that.
>
> Here is the steps from one of the webinars if your are starting from
> scratch
>
> To get started in the EBB Program, service providers must take the
> following steps:
>
>1. Register with SAM.gov*
>2. Obtain an FCC Registration Number (FRN) *
>3. Apply for FCC approval(only applicable to non-ETCs)
>4. Submit an election notice to USACInclude all necessary supporting
>documentation
>5. Set up One Portal Account
>6. Register representatives in the Representative Accountability
>Database (RAD)
>
> --
> Best regards,
> Markmailto:m...@mailmt.com 
>
> Myakka Technologies, Inc.
> www.Myakka.com
>
> --
>
> Wednesday, May 5, 2021, 4:25:49 PM, you wrote:
>
>
> What are the requirements to be EBB provider? Too lazy to look
>
> On Wed, May 5, 2021, 2:49 PM Adam Moffett  wrote:
>
> "A provider may not disconnect a household for non-payment"
> You're thinking pre-pay is a workaround?  "I'm not disconnecting them,
> they just haven't paid for the next month."
> I'd be curious to see how well that flies, but I won't be the one to try
> it.
>
> On 5/5/2021 1:27 PM, Brian Webster wrote:
>
> And/or any of your plans that are above $50, just make them prepay per
> month, the additional amount.
>
> Thank you,
> Brian Webster
>
> *From:* AF [mailto:af-boun...@af.afmug.com ] *On
> Behalf Of *Adam Moffett
> *Sent:* Wednesday, May 5, 2021 11:55 AM
> *To: *af@af.afmug.com
> *Subject:* Re: [AFMUG] EBB Program
>
> Wow.
> So make sure you have a $50/month plan you can move them to?
>
> On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:
>
> Official response from FCC
>
> "Thank you for reaching out with your question.
>
> Your interpretation is correct.  A provider may not disconnect a household
> for non-payment associated with the EBB-supported service during the EBB
> Program.  Upon the conclusion of the EBB Program, the provider’s generally
> applicable terms and conditions would apply and the provider could take
> action for that non-payment consistent with those terms and conditions.
>
> In the situation you describe where a household is not making payments on
> their EBB-supported service, a provider can move the household to a
> lower-priced tier provided that the package also qualifies for EBB Program
> (i.e., was offered as of 12/1/20). "
>
>
> --
> Best regards,
> Markmailto:m...@mailmt.com 
>
> Myakka Technologies, Inc.
> www.Myakka.com
>
> --
>
> Wednesday, May 5, 2021, 10:21:30 AM, you wrote:
>
> I'd assume you're right.  "ability to participate" in a program has to be
> a distinct thing from having internet service.
>
> On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:
>
> There is another, alternative, way to read that paragraph, in that it
> might be saying something like "just because they were a deadbeat in the
> past, you can't deny them an EBB subsidy".   Not "if they're an EBB
> customer, you have to provide them service without regard to their ability
> to pay".
>
> I think this hinges on what it means by "ability to participate".   Does
> it mean you have to accept people who are EBB eligible regardless, or does
> it mean that you can't tell customers that they have to be current to
> retain their EBB subsidy.
> The first option would be stupid (but not beyond the government to put
> into rules), the second seems reasonable - you can't use EBB eligibility as
> leverage to get customers to pay.   "If you don't stay current, we'll
> prevent you from getting your EBB subsidy and as such you'll have to pay
> even more"
>
>
> On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies <
> m...@mailmt.com> wrote:
>
> For  those  that  are  doing  EBB,  what are your plans for non-paying
> customers?  In the order there is the following clause
>
> "participating providers must not deny an eligible household the
> ability to participate in the EBB Program based on any past or present
> arrearages with that provider"
>
> I read that as we can not terminate service is a customer does not pay
> their  share of the bill.  In theory a customer can sign up for a $125
> plan, not pay a penny and tell us to go pound sand.
>
> We  are  planning  to  tell  all  EBB customers if their account is in
> arrearage

Re: [AFMUG] WISPAMERICA COVID

2021-05-05 Thread David Hannum

That's true!


On Wed, May 5, 2021, 8:02 PM Colin Stanners  wrote:

> I heard that vaccinated people get an average 5dB more signal on every
> install.
>
> On Wed, May 5, 2021, 6:58 PM Matt Hoppes <
> mattli...@rivervalleyinternet.net> wrote:
>
>> Right - and I know of at least one who was fully vaccinated that got
>> COVID.
>>
>> Vaccination does not make you immune.
>>
>> On 5/5/21 4:20 PM, Mark Radabaugh wrote:
>> > The vast majority of those that I spoke with at the show were either
>> partially or fully vaccinated.
>> >
>> > Mark
>> >
>> >> On May 5, 2021, at 4:10 PM, Matt Hoppes <
>> mattli...@rivervalleyinternet.net> wrote:
>> >>
>> >> I'm just curious more than anything... did any of you that went to
>> WISPAMERICA catch COVID?
>> >>
>> >> --
>> >> AF mailing list
>> >> AF@af.afmug.com
>> >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>> >
>> >
>>
>> --
>> AF mailing list
>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
-- 
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] EBB Program

Re: [AFMUG] EBB ProgramWhat makes you think I am not serious
(I am not in EBB, FTTH and I will not ever have a tier that low)

From: Adam Moffett 
Sent: Wednesday, May 5, 2021 4:59 PM
To: af@af.afmug.com 
Subject: Re: [AFMUG] EBB Program

You know your customers might read this and think you're serious

On 5/5/2021 6:57 PM, Chuck McCown via AF wrote:

  *tech support not included  
  Or send non payers to a call center in India.
  Or send them to a nag screen every half hour.  Make streaming services buffer.

  Sent from my iPhone

On May 5, 2021, at 4:02 PM, Mark - Myakka Technologies 
mailto:m...@mailmt.com wrote:

 Mark,

I'm planning on having a little document the customer will have to 
electronically sign.  Just going to layout some rules and policies they are 
agreeing to.  Going to advise them to keep their email address up to date and 
optionally give us a cell phone we can call or text when we have to do the 
wonderful opt-in back in for every customer at the end of the program(if it 
ever ends).  I will also put the automatic package adjustment on unpaid 
accounts in that document.

--
Best regards,
Markmailto:m...@mailmt.com

Myakka Technologies, Inc.
www.Myakka.com

--

Wednesday, May 5, 2021, 5:45:29 PM, you wrote:

 The FCC told WISPA that you have to get the customers permission in 
order to change speed, yet you are not allowed to disconnect them.

  Pretty contradictory - as usual.   I’m not sure what the rules are on 
sending Jaba over to collect your five bucks.

  Mark

   On May 5, 2021, at 5:11 PM, Brian Webster 
mailto:i...@wirelessmapping.com wrote:

Re: [AFMUG] EBB Program
PrePay for any services/features that are over and above your basic $50 a 
month plan. If they don’t pre-pay for the added services they get bumped back 
to the basic $50 plan features and speeds.

Thank you,
Brian Webster

From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
Sent: Wednesday, May 5, 2021 3:47 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] EBB Program

"A provider may not disconnect a household for non-payment"
You're thinking pre-pay is a workaround?  "I'm not disconnecting them, they 
just haven't paid for the next month."
I'd be curious to see how well that flies, but I won't be the one to try it.

On 5/5/2021 1:27 PM, Brian Webster wrote:

 And/or any of your plans that are above $50, just make them prepay per 
month, the additional amount.

  Thank you,
  Brian Webster

  From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
  Sent: Wednesday, May 5, 2021 11:55 AM
  To: af@af.afmug.com
  Subject: Re: [AFMUG] EBB Program

  Wow.
  So make sure you have a $50/month plan you can move them to?

  On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:

   Official response from FCC

"Thank you for reaching out with your question.  

Your interpretation is correct.  A provider may not disconnect 
a household for non-payment associated with the EBB-supported service during 
the EBB Program.  Upon the conclusion of the EBB Program, the provider’s 
generally applicable terms and conditions would apply and the provider could 
take action for that non-payment consistent with those terms and conditions.  

In the situation you describe where a household is not making 
payments on their EBB-supported service, a provider can move the household to a 
lower-priced tier provided that the package also qualifies for EBB Program 
(i.e., was offered as of 12/1/20). "

--
Best regards,
Markmailto:m...@mailmt.com

Myakka Technologies, Inc.
www.Myakka.com

--

Wednesday, May 5, 2021, 10:21:30 AM, you wrote:

 I'd assume you're right.  "ability to participate" in a 
program has to be a distinct thing from having internet service.

  On 5/4/2021 11:05 PM, Forrest Christian (List Account) 
wrote:

   There is another, alternative, way to read that 
paragraph, in that it might be saying something like "just because they were a 
deadbeat in the past, you can't deny them an EBB subsidy".   Not "if they're an 
EBB customer, you have to provide them service without regard to their ability 
to pay". 

I think this hinges on what it means by "ability to 
participate".   Does it mean you have to accept people who are EBB eligible 
regardless, or does it mean that you can't tell customers that they have to be 
current to retain their EBB subsidy.
The first option would be stupid (but not beyond

Re: [AFMUG] WISPAMERICA COVID

2021-05-05 Thread Colin Stanners

I heard that vaccinated people get an average 5dB more signal on every
install.

On Wed, May 5, 2021, 6:58 PM Matt Hoppes 
wrote:

> Right - and I know of at least one who was fully vaccinated that got COVID.
>
> Vaccination does not make you immune.
>
> On 5/5/21 4:20 PM, Mark Radabaugh wrote:
> > The vast majority of those that I spoke with at the show were either
> partially or fully vaccinated.
> >
> > Mark
> >
> >> On May 5, 2021, at 4:10 PM, Matt Hoppes <
> mattli...@rivervalleyinternet.net> wrote:
> >>
> >> I'm just curious more than anything... did any of you that went to
> WISPAMERICA catch COVID?
> >>
> >> --
> >> AF mailing list
> >> AF@af.afmug.com
> >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
> >
> >
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
-- 
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] WISPAMERICA COVID

2021-05-05 Thread Matt Hoppes


Right - and I know of at least one who was fully vaccinated that got COVID.

Vaccination does not make you immune.

On 5/5/21 4:20 PM, Mark Radabaugh wrote:

The vast majority of those that I spoke with at the show were either partially 
or fully vaccinated.

Mark


On May 5, 2021, at 4:10 PM, Matt Hoppes  
wrote:

I'm just curious more than anything... did any of you that went to WISPAMERICA 
catch COVID?

--
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com





--
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] EBB Program

Re: [AFMUG] EBB Program$5/month, 56kbps

From: Adam Moffett 
Sent: Wednesday, May 5, 2021 9:55 AM
To: af@af.afmug.com 
Subject: Re: [AFMUG] EBB Program

Wow.

So make sure you have a $50/month plan you can move them to?

On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:

  Official response from FCC

  "Thank you for reaching out with your question.  

  Your interpretation is correct.  A provider may not disconnect a household 
for non-payment associated with the EBB-supported service during the EBB 
Program.  Upon the conclusion of the EBB Program, the provider’s generally 
applicable terms and conditions would apply and the provider could take action 
for that non-payment consistent with those terms and conditions.  

  In the situation you describe where a household is not making payments on 
their EBB-supported service, a provider can move the household to a 
lower-priced tier provided that the package also qualifies for EBB Program 
(i.e., was offered as of 12/1/20). "

  --
  Best regards,
  Markmailto:m...@mailmt.com

  Myakka Technologies, Inc.
  www.Myakka.com

  --

  Wednesday, May 5, 2021, 10:21:30 AM, you wrote:

   I'd assume you're right.  "ability to participate" in a program has to 
be a distinct thing from having internet service.

On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:

 There is another, alternative, way to read that paragraph, in that 
it might be saying something like "just because they were a deadbeat in the 
past, you can't deny them an EBB subsidy".   Not "if they're an EBB customer, 
you have to provide them service without regard to their ability to pay". 

  I think this hinges on what it means by "ability to participate". 
  Does it mean you have to accept people who are EBB eligible regardless, or 
does it mean that you can't tell customers that they have to be current to 
retain their EBB subsidy.
  The first option would be stupid (but not beyond the government 
to put into rules), the second seems reasonable - you can't use EBB eligibility 
as leverage to get customers to pay.   "If you don't stay current, we'll 
prevent you from getting your EBB subsidy and as such you'll have to pay even 
more"

  On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies 
 wrote:

   For  those  that  are  doing  EBB,  what are your plans for 
non-paying
customers?  In the order there is the following clause

"participating providers must not deny an eligible 
household the
ability to participate in the EBB Program based on any past 
or present
arrearages with that provider"

I read that as we can not terminate service is a customer 
does not pay
their  share of the bill.  In theory a customer can sign up 
for a $125
plan, not pay a penny and tell us to go pound sand.

We  are  planning  to  tell  all  EBB customers if their 
account is in
arrearages,  they will be reduced to our $55/month plan 
until they are
paid in full.  I'm willing to eat $5/month.

I  have sent an email to the FCC to see if this would be 
allowed under
the order.  I'm waiting on a response.

--

Thanks,
Mark  mailto:m...@mailmt.com

Myakka Technologies, Inc.
www.Myakka.com

-- 
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com 

  -- 
  - Forrest 

-- 
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com
-- 
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] EBB Program


You know your customers might read this and think you're serious

On 5/5/2021 6:57 PM, Chuck McCown via AF wrote:

*tech support not included
Or send non payers to a call center in India.
Or send them to a nag screen every half hour.  Make streaming services 
buffer.


Sent from my iPhone

On May 5, 2021, at 4:02 PM, Mark - Myakka Technologies 
 wrote:


 Re: [AFMUG] EBB Program Mark,

I'm planning on having a little document the customer will have to 
electronically sign.  Just going to layout some rules and policies 
they are agreeing to.  Going to advise them to keep their email 
address up to date and optionally give us a cell phone we can call or 
text when we have to do the wonderful opt-in back in for every 
customer at the end of the program(if it ever ends).  I will also put 
the automatic package adjustment on unpaid accounts in that document.


--
Best regards,
Mark mailto:m...@mailmt.com 

Myakka Technologies, Inc.
www.Myakka.com 

--

Wednesday, May 5, 2021, 5:45:29 PM, you wrote:


	The FCC told WISPA that you have to get the customers permission in 
order to change speed, yet you are not allowed to disconnect them.


Pretty contradictory - as usual.   I’m not sure what the rules are on 
sending Jaba over to collect your five bucks.


Mark


	On May 5, 2021, at 5:11 PM, Brian Webster  
wrote:





Re: [AFMUG] EBB Program
PrePay for any services/features that are over and above your basic 
$50 a month plan. If they don’t pre-pay for the added services they 
get bumped back to the basic $50 plan features and speeds.


Thank you,
Brian Webster

*From:* AF [mailto:af-boun...@af.afmug.com] *On Behalf Of *Adam Moffett
*Sent:* Wednesday, May 5, 2021 3:47 PM
*To:* af@af.afmug.com
*Subject:* Re: [AFMUG] EBB Program

"A provider may not disconnect a household for non-payment"
You're thinking pre-pay is a workaround?  "I'm not disconnecting 
them, they just haven't paid for the next month."
I'd be curious to see how well that flies, but I won't be the one to 
try it.


On 5/5/2021 1:27 PM, Brian Webster wrote:

	And/or any of your plans that are above $50, just make them prepay 
per month, the additional amount.


Thank you,
Brian Webster

*From:* AF [mailto:af-boun...@af.afmug.com 
] *On Behalf Of *Adam Moffett

*Sent:* Wednesday, May 5, 2021 11:55 AM
*To: *af@af.afmug.com 
*Subject:* Re: [AFMUG] EBB Program

Wow.
So make sure you have a $50/month plan you can move them to?

On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:

Official response from FCC

"Thank you for reaching out with your question.

Your interpretation is correct.  A provider may not disconnect a 
household for non-payment associated with the EBB-supported service 
during the EBB Program.  Upon the conclusion of the EBB Program, the 
provider’s generally applicable terms and conditions would apply and 
the provider could take action for that non-payment consistent with 
those terms and conditions.


In the situation you describe where a household is not making 
payments on their EBB-supported service, a provider can move the 
household to a lower-priced tier provided that the package also 
qualifies for EBB Program (i.e., was offered as of 12/1/20). "



--
Best regards,
Mark mailto:m...@mailmt.com 

Myakka Technologies, Inc.
www.Myakka.com 

--

Wednesday, May 5, 2021, 10:21:30 AM, you wrote:

	I'd assume you're right.  "ability to participate" in a program has 
to be a distinct thing from having internet service.


On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:

	There is another, alternative, way to read that paragraph, in that 
it might be saying something like "just because they were a deadbeat 
in the past, you can't deny them an EBB subsidy".   Not "if they're 
an EBB customer, you have to provide them service without regard to 
their ability to pay".


I think this hinges on what it means by "ability to participate".   
Does it mean you have to accept people who are EBB eligible 
regardless, or does it mean that you can't tell customers that they 
have to be current to retain their EBB subsidy.
The first option would be stupid (but not beyond the government to 
put into rules), the second seems reasonable - you can't use EBB 
eligibility as leverage to get customers to pay.   "If you don't stay 
current, we'll prevent you from getting your EBB subsidy and as such 
you'll have to pay even more"



On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies 
mailto:m...@mailmt.com>> wrote:


For  those  that  are  doing  EBB,  what are your plans for non-paying
customers?  In the order there is the following clause

"participating providers must not deny an eligible household the
ability to participate in the EBB Program based on any past or present
arrearages with that provider"

I read that as we can not terminate service is

Re: [AFMUG] EBB Program

*tech support not included 
Or send non payers to a call center in India.
Or send them to a nag screen every half hour.  Make streaming services buffer.

Sent from my iPhone

> On May 5, 2021, at 4:02 PM, Mark - Myakka Technologies  
> wrote:
> 
>  Mark,
> 
> I'm planning on having a little document the customer will have to 
> electronically sign.  Just going to layout some rules and policies they are 
> agreeing to.  Going to advise them to keep their email address up to date and 
> optionally give us a cell phone we can call or text when we have to do the 
> wonderful opt-in back in for every customer at the end of the program(if it 
> ever ends).  I will also put the automatic package adjustment on unpaid 
> accounts in that document.
> 
> --
> Best regards,
> Markmailto:m...@mailmt.com
> 
> Myakka Technologies, Inc.
> www.Myakka.com
> 
> --
> 
> Wednesday, May 5, 2021, 5:45:29 PM, you wrote:
> 
> 
> The FCC told WISPA that you have to get the customers permission in order to 
> change speed, yet you are not allowed to disconnect them.
> 
> Pretty contradictory - as usual.   I’m not sure what the rules are on sending 
> Jaba over to collect your five bucks.
> 
> Mark
> 
> 
> On May 5, 2021, at 5:11 PM, Brian Webster  wrote:
> 
> 
> Re: [AFMUG] EBB Program
> PrePay for any services/features that are over and above your basic $50 a 
> month plan. If they don’t pre-pay for the added services they get bumped back 
> to the basic $50 plan features and speeds.
> 
> Thank you,
> Brian Webster
> 
> From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
> Sent: Wednesday, May 5, 2021 3:47 PM
> To: af@af.afmug.com
> Subject: Re: [AFMUG] EBB Program
> 
> "A provider may not disconnect a household for non-payment"
> You're thinking pre-pay is a workaround?  "I'm not disconnecting them, they 
> just haven't paid for the next month."
> I'd be curious to see how well that flies, but I won't be the one to try it.
> 
> On 5/5/2021 1:27 PM, Brian Webster wrote:
> 
> And/or any of your plans that are above $50, just make them prepay per month, 
> the additional amount.
> 
> Thank you,
> Brian Webster
> 
> From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
> Sent: Wednesday, May 5, 2021 11:55 AM
> To: af@af.afmug.com
> Subject: Re: [AFMUG] EBB Program
> 
> Wow.
> So make sure you have a $50/month plan you can move them to?
> 
> On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:
> 
> Official response from FCC
> 
> "Thank you for reaching out with your question.  
> 
> Your interpretation is correct.  A provider may not disconnect a household 
> for non-payment associated with the EBB-supported service during the EBB 
> Program.  Upon the conclusion of the EBB Program, the provider’s generally 
> applicable terms and conditions would apply and the provider could take 
> action for that non-payment consistent with those terms and conditions.  
> 
> In the situation you describe where a household is not making payments on 
> their EBB-supported service, a provider can move the household to a 
> lower-priced tier provided that the package also qualifies for EBB Program 
> (i.e., was offered as of 12/1/20). "
> 
> 
> --
> Best regards,
> Markmailto:m...@mailmt.com
> 
> Myakka Technologies, Inc.
> www.Myakka.com
> 
> --
> 
> Wednesday, May 5, 2021, 10:21:30 AM, you wrote:
> 
> I'd assume you're right.  "ability to participate" in a program has to be a 
> distinct thing from having internet service.
> 
> On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:
> 
> There is another, alternative, way to read that paragraph, in that it might 
> be saying something like "just because they were a deadbeat in the past, you 
> can't deny them an EBB subsidy".   Not "if they're an EBB customer, you have 
> to provide them service without regard to their ability to pay". 
> 
> I think this hinges on what it means by "ability to participate".   Does it 
> mean you have to accept people who are EBB eligible regardless, or does it 
> mean that you can't tell customers that they have to be current to retain 
> their EBB subsidy.
> The first option would be stupid (but not beyond the government to put into 
> rules), the second seems reasonable - you can't use EBB eligibility as 
> leverage to get customers to pay.   "If you don't stay current, we'll prevent 
> you from getting your EBB subsidy and as such you'll have to pay even more"
> 
> 
> On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies  
> wrote:
> 
> For  those  that  are  doing  EBB,  what are your plans for non-paying
> customers?  In the order there is the following clause
> 
> "participating providers must not deny an eligible household the
> ability to participate in the EBB Program based on any past or present
> arrearages with that provider"
> 
> I read that as we can not terminate service is a customer does not pay
> their  share of the bill.  In theory a custome

Re: [AFMUG] EBB Program

Just have an outage every day from 7 to 11pm. 

Sent from my iPhone

> On May 5, 2021, at 3:45 PM, Mark Radabaugh  wrote:
> 
> The FCC told WISPA that you have to get the customers permission in order to 
> change speed, yet you are not allowed to disconnect them.
> 
> Pretty contradictory - as usual.   I’m not sure what the rules are on sending 
> Jaba over to collect your five bucks.
> 
> Mark
> 
>>> On May 5, 2021, at 5:11 PM, Brian Webster  wrote:
>>> 
>> 
>> PrePay for any services/features that are over and above your basic $50 a 
>> month plan. If they don’t pre-pay for the added services they get bumped 
>> back to the basic $50 plan features and speeds.
>>  
>> Thank you,
>> Brian Webster
>>  
>> From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
>> Sent: Wednesday, May 5, 2021 3:47 PM
>> To: af@af.afmug.com
>> Subject: Re: [AFMUG] EBB Program
>>  
>> "A provider may not disconnect a household for non-payment"
>> 
>> You're thinking pre-pay is a workaround?  "I'm not disconnecting them, they 
>> just haven't paid for the next month."
>> 
>> I'd be curious to see how well that flies, but I won't be the one to try it.
>> 
>>  
>> 
>> On 5/5/2021 1:27 PM, Brian Webster wrote:
>> And/or any of your plans that are above $50, just make them prepay per 
>> month, the additional amount.
>>  
>> Thank you,
>> Brian Webster
>>  
>> From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
>> Sent: Wednesday, May 5, 2021 11:55 AM
>> To: af@af.afmug.com
>> Subject: Re: [AFMUG] EBB Program
>>  
>> Wow.
>> 
>> So make sure you have a $50/month plan you can move them to?
>> 
>>  
>> 
>> On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:
>> Official response from FCC
>> 
>> "Thank you for reaching out with your question.  
>> 
>> Your interpretation is correct.  A provider may not disconnect a household 
>> for non-payment associated with the EBB-supported service during the EBB 
>> Program.  Upon the conclusion of the EBB Program, the provider’s generally 
>> applicable terms and conditions would apply and the provider could take 
>> action for that non-payment consistent with those terms and conditions.  
>> 
>> In the situation you describe where a household is not making payments on 
>> their EBB-supported service, a provider can move the household to a 
>> lower-priced tier provided that the package also qualifies for EBB Program 
>> (i.e., was offered as of 12/1/20). "
>> 
>> 
>> --
>> Best regards,
>> Markmailto:m...@mailmt.com
>> 
>> Myakka Technologies, Inc.
>> www.Myakka.com
>> 
>> --
>> 
>> Wednesday, May 5, 2021, 10:21:30 AM, you wrote:
>> 
>> I'd assume you're right.  "ability to participate" in a program has to be a 
>> distinct thing from having internet service.
>> 
>> On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:
>> There is another, alternative, way to read that paragraph, in that it might 
>> be saying something like "just because they were a deadbeat in the past, you 
>> can't deny them an EBB subsidy".   Not "if they're an EBB customer, you have 
>> to provide them service without regard to their ability to pay". 
>> 
>> I think this hinges on what it means by "ability to participate".   Does it 
>> mean you have to accept people who are EBB eligible regardless, or does it 
>> mean that you can't tell customers that they have to be current to retain 
>> their EBB subsidy.
>> The first option would be stupid (but not beyond the government to put into 
>> rules), the second seems reasonable - you can't use EBB eligibility as 
>> leverage to get customers to pay.   "If you don't stay current, we'll 
>> prevent you from getting your EBB subsidy and as such you'll have to pay 
>> even more"
>> 
>> 
>> On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies  
>> wrote:
>> For  those  that  are  doing  EBB,  what are your plans for non-paying
>> customers?  In the order there is the following clause
>> 
>> "participating providers must not deny an eligible household the
>> ability to participate in the EBB Program based on any past or present
>> arrearages with that provider"
>> 
>> I read that as we can not terminate service is a customer does not pay
>> their  share of the bill.  In theory a customer can sign up for a $125
>> plan, not pay a penny and tell us to go pound sand.
>> 
>> We  are  planning  to  tell  all  EBB customers if their account is in
>> arrearages,  they will be reduced to our $55/month plan until they are
>> paid in full.  I'm willing to eat $5/month.
>> 
>> I  have sent an email to the FCC to see if this would be allowed under
>> the order.  I'm waiting on a response.
>> 
>> 
>> --
>> 
>> Thanks,
>> Mark  mailto:m...@mailmt.com
>> 
>> Myakka Technologies, Inc.
>> www.Myakka.com
>> 
>> 
>> -- 
>> AF mailing list
>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>> 
>> 
>> -- 
>> - Forrest
>> 
>> 
>> 
>> 
>> 
>> -- 
>> AF mailing list
>> AF@af.af

Re: [AFMUG] EBB Program

Title: Re: [AFMUG] EBB Program


Mark,

I'm planning on having a little document the customer will have to electronically sign.  Just going to layout some rules and policies they are agreeing to.  Going to advise them to keep their email address up to date and optionally give us a cell phone we can call or text when we have to do the wonderful opt-in back in for every customer at the end of the program(if it ever ends).  I will also put the automatic package adjustment on unpaid accounts in that document.

--
Best regards,
 Mark                            mailto:m...@mailmt.com

Myakka Technologies, Inc.
www.Myakka.com

--

Wednesday, May 5, 2021, 5:45:29 PM, you wrote:





The FCC told WISPA that you have to get the customers permission in order to change speed, yet you are not allowed to disconnect them.

Pretty contradictory - as usual.   I’m not sure what the rules are on sending Jaba over to collect your five bucks.

Mark





On May 5, 2021, at 5:11 PM, Brian Webster  wrote:













Re: [AFMUG] EBB Program
PrePay for any services/features that are over and above your basic $50 a month plan. If they don’t pre-pay for the added services they get bumped back to the basic $50 plan features and speeds.
 
Thank you,
Brian Webster
 
From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
Sent: Wednesday, May 5, 2021 3:47 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] EBB Program
 
"A provider may not disconnect a household for non-payment"
You're thinking pre-pay is a workaround?  "I'm not disconnecting them, they just haven't paid for the next month."
I'd be curious to see how well that flies, but I won't be the one to try it.
 
On 5/5/2021 1:27 PM, Brian Webster wrote:




And/or any of your plans that are above $50, just make them prepay per month, the additional amount.
 
Thank you,
Brian Webster
 
From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
Sent: Wednesday, May 5, 2021 11:55 AM
To: af@af.afmug.com
Subject: Re: [AFMUG] EBB Program
 
Wow.
So make sure you have a $50/month plan you can move them to?
 
On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:




Official response from FCC

"Thank you for reaching out with your question.  

Your interpretation is correct.  A provider may not disconnect a household for non-payment associated with the EBB-supported service during the EBB Program.  Upon the conclusion of the EBB Program, the provider’s generally applicable terms and conditions would apply and the provider could take action for that non-payment consistent with those terms and conditions.  

In the situation you describe where a household is not making payments on their EBB-supported service, a provider can move the household to a lower-priced tier provided that the package also qualifies for EBB Program (i.e., was offered as of 12/1/20). "


--
Best regards,
Mark                            mailto:m...@mailmt.com

Myakka Technologies, Inc.
www.Myakka.com

--

Wednesday, May 5, 2021, 10:21:30 AM, you wrote:




I'd assume you're right.  "ability to participate" in a program has to be a distinct thing from having internet service.

On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:




There is another, alternative, way to read that paragraph, in that it might be saying something like "just because they were a deadbeat in the past, you can't deny them an EBB subsidy".   Not "if they're an EBB customer, you have to provide them service without regard to their ability to pay". 

I think this hinges on what it means by "ability to participate".   Does it mean you have to accept people who are EBB eligible regardless, or does it mean that you can't tell customers that they have to be current to retain their EBB subsidy.
The first option would be stupid (but not beyond the government to put into rules), the second seems reasonable - you can't use EBB eligibility as leverage to get customers to pay.   "If you don't stay current, we'll prevent you from getting your EBB subsidy and as such you'll have to pay even more"


On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies  wrote:




For  those  that  are  doing  EBB,  what are your plans for non-paying
customers?  In the order there is the following clause

"participating providers must not deny an eligible household the
ability to participate in the EBB Program based on any past or present
arrearages with that provider"

I read that as we can not terminate service is a customer does not pay
their  share of the bill.  In theory a customer can sign up for a $125
plan, not pay a penny and tell us to go pound sand.

We  are  planning  to  tell  all  EBB customers if their account is in
arrearages,  they will be reduced to our $55/month plan until they are
paid in full.  I'm willing to eat $5/month.

I  have sent an email to the FCC to see if this would be allowed under
the order.  I'm waiting on a response.


--

Thanks,
Mark                          mailto:m...@mailmt.com

My

Re: [AFMUG] EBB Program

2021-05-05 Thread Mark Radabaugh

The FCC told WISPA that you have to get the customers permission in order to 
change speed, yet you are not allowed to disconnect them.

Pretty contradictory - as usual.   I’m not sure what the rules are on sending 
Jaba over to collect your five bucks.

Mark

> On May 5, 2021, at 5:11 PM, Brian Webster  wrote:
> 
> 
> PrePay for any services/features that are over and above your basic $50 a 
> month plan. If they don’t pre-pay for the added services they get bumped back 
> to the basic $50 plan features and speeds.
>  
> Thank you,
> Brian Webster
>  
> From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
> Sent: Wednesday, May 5, 2021 3:47 PM
> To: af@af.afmug.com
> Subject: Re: [AFMUG] EBB Program
>  
> "A provider may not disconnect a household for non-payment"
> 
> You're thinking pre-pay is a workaround?  "I'm not disconnecting them, they 
> just haven't paid for the next month."
> 
> I'd be curious to see how well that flies, but I won't be the one to try it.
> 
>  
> 
> On 5/5/2021 1:27 PM, Brian Webster wrote:
> And/or any of your plans that are above $50, just make them prepay per month, 
> the additional amount.
>  
> Thank you,
> Brian Webster
>  
> From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
> Sent: Wednesday, May 5, 2021 11:55 AM
> To: af@af.afmug.com
> Subject: Re: [AFMUG] EBB Program
>  
> Wow.
> 
> So make sure you have a $50/month plan you can move them to?
> 
>  
> 
> On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:
> Official response from FCC
> 
> "Thank you for reaching out with your question.  
> 
> Your interpretation is correct.  A provider may not disconnect a household 
> for non-payment associated with the EBB-supported service during the EBB 
> Program.  Upon the conclusion of the EBB Program, the provider’s generally 
> applicable terms and conditions would apply and the provider could take 
> action for that non-payment consistent with those terms and conditions.  
> 
> In the situation you describe where a household is not making payments on 
> their EBB-supported service, a provider can move the household to a 
> lower-priced tier provided that the package also qualifies for EBB Program 
> (i.e., was offered as of 12/1/20). "
> 
> 
> --
> Best regards,
> Markmailto:m...@mailmt.com
> 
> Myakka Technologies, Inc.
> www.Myakka.com
> 
> --
> 
> Wednesday, May 5, 2021, 10:21:30 AM, you wrote:
> 
> I'd assume you're right.  "ability to participate" in a program has to be a 
> distinct thing from having internet service.
> 
> On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:
> There is another, alternative, way to read that paragraph, in that it might 
> be saying something like "just because they were a deadbeat in the past, you 
> can't deny them an EBB subsidy".   Not "if they're an EBB customer, you have 
> to provide them service without regard to their ability to pay". 
> 
> I think this hinges on what it means by "ability to participate".   Does it 
> mean you have to accept people who are EBB eligible regardless, or does it 
> mean that you can't tell customers that they have to be current to retain 
> their EBB subsidy.
> The first option would be stupid (but not beyond the government to put into 
> rules), the second seems reasonable - you can't use EBB eligibility as 
> leverage to get customers to pay.   "If you don't stay current, we'll prevent 
> you from getting your EBB subsidy and as such you'll have to pay even more"
> 
> 
> On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies  
> wrote:
> For  those  that  are  doing  EBB,  what are your plans for non-paying
> customers?  In the order there is the following clause
> 
> "participating providers must not deny an eligible household the
> ability to participate in the EBB Program based on any past or present
> arrearages with that provider"
> 
> I read that as we can not terminate service is a customer does not pay
> their  share of the bill.  In theory a customer can sign up for a $125
> plan, not pay a penny and tell us to go pound sand.
> 
> We  are  planning  to  tell  all  EBB customers if their account is in
> arrearages,  they will be reduced to our $55/month plan until they are
> paid in full.  I'm willing to eat $5/month.
> 
> I  have sent an email to the FCC to see if this would be allowed under
> the order.  I'm waiting on a response.
> 
> 
> --
> 
> Thanks,
> Mark  mailto:m...@mailmt.com
> 
> Myakka Technologies, Inc.
> www.Myakka.com
> 
> 
> -- 
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
> 
> 
> -- 
> - Forrest
> 
> 
> 
> 
> 
> -- 
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
-- 
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] EBB Program

Title: Re: [AFMUG] EBB Program


Steve,

the smart ass answer is...

If your too lazy to look, then you will be too lazy to jump though all the hoops to get setup.

Luckily we had a bunch of the stuff already setup.

We already have a USAC account, so didn't have to deal with that.  Already had a SAMS.gov account, so didn't have to deal with that.

Here is the steps from one of the webinars if your are starting from scratch 

To get started in the EBB Program, service providers must take the following steps:


Register with SAM.gov*
Obtain an FCC Registration Number (FRN) *
Apply for FCC approval(only applicable to non-ETCs)
Submit an election notice to USACInclude all necessary supporting documentation
Set up One Portal Account
Register representatives in the Representative Accountability Database (RAD)

--
Best regards,
 Mark                            mailto:m...@mailmt.com

Myakka Technologies, Inc.
www.Myakka.com

--

Wednesday, May 5, 2021, 4:25:49 PM, you wrote:





What are the requirements to be EBB provider? Too lazy to look

On Wed, May 5, 2021, 2:49 PM Adam Moffett  wrote:




"A provider may not disconnect a household for non-payment"
You're thinking pre-pay is a workaround?  "I'm not disconnecting them, they just haven't paid for the next month."
I'd be curious to see how well that flies, but I won't be the one to try it.

On 5/5/2021 1:27 PM, Brian Webster wrote:




And/or any of your plans that are above $50, just make them prepay per month, the additional amount.
 
Thank you,
Brian Webster
 
From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
Sent: Wednesday, May 5, 2021 11:55 AM
To: af@af.afmug.com
Subject: Re: [AFMUG] EBB Program
 
Wow.
So make sure you have a $50/month plan you can move them to?
 
On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:




Official response from FCC

"Thank you for reaching out with your question.  

Your interpretation is correct.  A provider may not disconnect a household for non-payment associated with the EBB-supported service during the EBB Program.  Upon the conclusion of the EBB Program, the provider’s generally applicable terms and conditions would apply and the provider could take action for that non-payment consistent with those terms and conditions.  

In the situation you describe where a household is not making payments on their EBB-supported service, a provider can move the household to a lower-priced tier provided that the package also qualifies for EBB Program (i.e., was offered as of 12/1/20). "


--
Best regards,
Mark                            mailto:m...@mailmt.com

Myakka Technologies, Inc.
www.Myakka.com

--

Wednesday, May 5, 2021, 10:21:30 AM, you wrote:




I'd assume you're right.  "ability to participate" in a program has to be a distinct thing from having internet service.

On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:




There is another, alternative, way to read that paragraph, in that it might be saying something like "just because they were a deadbeat in the past, you can't deny them an EBB subsidy".   Not "if they're an EBB customer, you have to provide them service without regard to their ability to pay". 

I think this hinges on what it means by "ability to participate".   Does it mean you have to accept people who are EBB eligible regardless, or does it mean that you can't tell customers that they have to be current to retain their EBB subsidy.
The first option would be stupid (but not beyond the government to put into rules), the second seems reasonable - you can't use EBB eligibility as leverage to get customers to pay.   "If you don't stay current, we'll prevent you from getting your EBB subsidy and as such you'll have to pay even more"


On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies  wrote:




For  those  that  are  doing  EBB,  what are your plans for non-paying
customers?  In the order there is the following clause

"participating providers must not deny an eligible household the
ability to participate in the EBB Program based on any past or present
arrearages with that provider"

I read that as we can not terminate service is a customer does not pay
their  share of the bill.  In theory a customer can sign up for a $125
plan, not pay a penny and tell us to go pound sand.

We  are  planning  to  tell  all  EBB customers if their account is in
arrearages,  they will be reduced to our $55/month plan until they are
paid in full.  I'm willing to eat $5/month.

I  have sent an email to the FCC to see if this would be allowed under
the order.  I'm waiting on a response.


--

Thanks,
Mark                          mailto:m...@mailmt.com

Myakka Technologies, Inc.
www.Myakka.com


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Re: [AFMUG] EBB Program

2021-05-05 Thread Josh Luthman

That plan does have to exist in December 2020, though.  You can't come up
with a $50/mo plan all of a sudden.

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Wed, May 5, 2021 at 5:11 PM Brian Webster 
wrote:

> PrePay for any services/features that are over and above your basic $50 a
> month plan. If they don’t pre-pay for the added services they get bumped
> back to the basic $50 plan features and speeds.
>
>
>
> Thank you,
>
> Brian Webster
>
>
>
> *From:* AF [mailto:af-boun...@af.afmug.com] *On Behalf Of *Adam Moffett
> *Sent:* Wednesday, May 5, 2021 3:47 PM
> *To:* af@af.afmug.com
> *Subject:* Re: [AFMUG] EBB Program
>
>
>
> "A provider may not disconnect a household for non-payment"
>
> You're thinking pre-pay is a workaround?  "I'm not disconnecting them,
> they just haven't paid for the next month."
>
> I'd be curious to see how well that flies, but I won't be the one to try
> it.
>
>
>
> On 5/5/2021 1:27 PM, Brian Webster wrote:
>
> And/or any of your plans that are above $50, just make them prepay per
> month, the additional amount.
>
>
>
> Thank you,
>
> Brian Webster
>
>
>
> *From:* AF [mailto:af-boun...@af.afmug.com ] *On
> Behalf Of *Adam Moffett
> *Sent:* Wednesday, May 5, 2021 11:55 AM
> *To:* af@af.afmug.com
> *Subject:* Re: [AFMUG] EBB Program
>
>
>
> Wow.
>
> So make sure you have a $50/month plan you can move them to?
>
>
>
> On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:
>
> Official response from FCC
>
> "Thank you for reaching out with your question.
>
> Your interpretation is correct.  A provider may not disconnect a household
> for non-payment associated with the EBB-supported service during the EBB
> Program.  Upon the conclusion of the EBB Program, the provider’s generally
> applicable terms and conditions would apply and the provider could take
> action for that non-payment consistent with those terms and conditions.
>
> In the situation you describe where a household is not making payments on
> their EBB-supported service, a provider can move the household to a
> lower-priced tier provided that the package also qualifies for EBB Program
> (i.e., was offered as of 12/1/20). "
>
>
> --
> Best regards,
> Markmailto:m...@mailmt.com 
>
> Myakka Technologies, Inc.
> www.Myakka.com
>
> --
>
> Wednesday, May 5, 2021, 10:21:30 AM, you wrote:
>
> I'd assume you're right.  "ability to participate" in a program has to be
> a distinct thing from having internet service.
>
> On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:
>
> There is another, alternative, way to read that paragraph, in that it
> might be saying something like "just because they were a deadbeat in the
> past, you can't deny them an EBB subsidy".   Not "if they're an EBB
> customer, you have to provide them service without regard to their ability
> to pay".
>
> I think this hinges on what it means by "ability to participate".   Does
> it mean you have to accept people who are EBB eligible regardless, or does
> it mean that you can't tell customers that they have to be current to
> retain their EBB subsidy.
> The first option would be stupid (but not beyond the government to put
> into rules), the second seems reasonable - you can't use EBB eligibility as
> leverage to get customers to pay.   "If you don't stay current, we'll
> prevent you from getting your EBB subsidy and as such you'll have to pay
> even more"
>
>
> On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies <
> m...@mailmt.com> wrote:
>
> For  those  that  are  doing  EBB,  what are your plans for non-paying
> customers?  In the order there is the following clause
>
> "participating providers must not deny an eligible household the
> ability to participate in the EBB Program based on any past or present
> arrearages with that provider"
>
> I read that as we can not terminate service is a customer does not pay
> their  share of the bill.  In theory a customer can sign up for a $125
> plan, not pay a penny and tell us to go pound sand.
>
> We  are  planning  to  tell  all  EBB customers if their account is in
> arrearages,  they will be reduced to our $55/month plan until they are
> paid in full.  I'm willing to eat $5/month.
>
> I  have sent an email to the FCC to see if this would be allowed under
> the order.  I'm waiting on a response.
>
>
> --
>
> Thanks,
> Mark  mailto:m...@mailmt.com
>
> Myakka Technologies, Inc.
> www.Myakka.com
>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
>
>
> --
> - Forrest
>
>
>
>
>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
-- 
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AF@af.afmug.com
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Re: [AFMUG] EBB Program

2021-05-05 Thread Brian Webster

PrePay for any services/features that are over and above your basic $50 a month 
plan. If they don’t pre-pay for the added services they get bumped back to the 
basic $50 plan features and speeds.

 

Thank you,

Brian Webster

 

From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
Sent: Wednesday, May 5, 2021 3:47 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] EBB Program

 

"A provider may not disconnect a household for non-payment"

You're thinking pre-pay is a workaround?  "I'm not disconnecting them, they 
just haven't paid for the next month."

I'd be curious to see how well that flies, but I won't be the one to try it.

 

On 5/5/2021 1:27 PM, Brian Webster wrote:

And/or any of your plans that are above $50, just make them prepay per month, 
the additional amount.

 

Thank you,

Brian Webster

 

From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
Sent: Wednesday, May 5, 2021 11:55 AM
To: af@af.afmug.com
Subject: Re: [AFMUG] EBB Program

 

Wow.

So make sure you have a $50/month plan you can move them to?

 

On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:

Official response from FCC

"Thank you for reaching out with your question.  

Your interpretation is correct.  A provider may not disconnect a household for 
non-payment associated with the EBB-supported service during the EBB Program.  
Upon the conclusion of the EBB Program, the provider’s generally applicable 
terms and conditions would apply and the provider could take action for that 
non-payment consistent with those terms and conditions.  

In the situation you describe where a household is not making payments on their 
EBB-supported service, a provider can move the household to a lower-priced tier 
provided that the package also qualifies for EBB Program (i.e., was offered as 
of 12/1/20). "


--
Best regards,
Mark  mailto:m...@mailmt.com

Myakka Technologies, Inc.
  www.Myakka.com

--

Wednesday, May 5, 2021, 10:21:30 AM, you wrote:


I'd assume you're right.  "ability to participate" in a program has to be a 
distinct thing from having internet service.

On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:


There is another, alternative, way to read that paragraph, in that it might be 
saying something like "just because they were a deadbeat in the past, you can't 
deny them an EBB subsidy".   Not "if they're an EBB customer, you have to 
provide them service without regard to their ability to pay". 

I think this hinges on what it means by "ability to participate".   Does it 
mean you have to accept people who are EBB eligible regardless, or does it mean 
that you can't tell customers that they have to be current to retain their EBB 
subsidy.
The first option would be stupid (but not beyond the government to put into 
rules), the second seems reasonable - you can't use EBB eligibility as leverage 
to get customers to pay.   "If you don't stay current, we'll prevent you from 
getting your EBB subsidy and as such you'll have to pay even more"


On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies < 
 m...@mailmt.com> wrote:


For  those  that  are  doing  EBB,  what are your plans for non-paying
customers?  In the order there is the following clause

"participating providers must not deny an eligible household the
ability to participate in the EBB Program based on any past or present
arrearages with that provider"

I read that as we can not terminate service is a customer does not pay
their  share of the bill.  In theory a customer can sign up for a $125
plan, not pay a penny and tell us to go pound sand.

We  are  planning  to  tell  all  EBB customers if their account is in
arrearages,  they will be reduced to our $55/month plan until they are
paid in full.  I'm willing to eat $5/month.

I  have sent an email to the FCC to see if this would be allowed under
the order.  I'm waiting on a response.


--

Thanks,
Mark  mailto:  m...@mailmt.com

Myakka Technologies, Inc.
  www.Myakka.com


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Re: [AFMUG] WISPAMERICA COVID

2021-05-05 Thread Jim Bouse [Brazos WiFi]

I know of one guy who had the J&J vaccine who has now tested positive.  He did 
fly into Dallas with a few hundred of his closest friends in a big metal tube.
Not to alarm anyone.

Jim Bouse
Owner - Brazos WiFi
979-999-7000
http://www.brazoswifi.com

-Original Message-
From: AF  On Behalf Of Mark Radabaugh
Sent: Wednesday, May 5, 2021 3:20 PM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] WISPAMERICA COVID

The vast majority of those that I spoke with at the show were either partially 
or fully vaccinated.   

Mark

> On May 5, 2021, at 4:10 PM, Matt Hoppes  
> wrote:
> 
> I'm just curious more than anything... did any of you that went to 
> WISPAMERICA catch COVID?
> 
> -- 
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com


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Re: [AFMUG] EBB Program

What are the requirements to be EBB provider? Too lazy to look

On Wed, May 5, 2021, 2:49 PM Adam Moffett  wrote:

> "A provider may not disconnect a household for non-payment"
>
> You're thinking pre-pay is a workaround?  "I'm not disconnecting them,
> they just haven't paid for the next month."
>
> I'd be curious to see how well that flies, but I won't be the one to try
> it.
>
>
> On 5/5/2021 1:27 PM, Brian Webster wrote:
>
> And/or any of your plans that are above $50, just make them prepay per
> month, the additional amount.
>
>
>
> Thank you,
>
> Brian Webster
>
>
>
> *From:* AF [mailto:af-boun...@af.afmug.com ] *On
> Behalf Of *Adam Moffett
> *Sent:* Wednesday, May 5, 2021 11:55 AM
> *To:* af@af.afmug.com
> *Subject:* Re: [AFMUG] EBB Program
>
>
>
> Wow.
>
> So make sure you have a $50/month plan you can move them to?
>
>
>
> On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:
>
> Official response from FCC
>
> "Thank you for reaching out with your question.
>
> Your interpretation is correct.  A provider may not disconnect a household
> for non-payment associated with the EBB-supported service during the EBB
> Program.  Upon the conclusion of the EBB Program, the provider’s generally
> applicable terms and conditions would apply and the provider could take
> action for that non-payment consistent with those terms and conditions.
>
> In the situation you describe where a household is not making payments on
> their EBB-supported service, a provider can move the household to a
> lower-priced tier provided that the package also qualifies for EBB Program
> (i.e., was offered as of 12/1/20). "
>
>
> --
> Best regards,
> Markmailto:m...@mailmt.com 
>
> Myakka Technologies, Inc.
> www.Myakka.com
>
> --
>
> Wednesday, May 5, 2021, 10:21:30 AM, you wrote:
>
> I'd assume you're right.  "ability to participate" in a program has to be
> a distinct thing from having internet service.
>
> On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:
>
> There is another, alternative, way to read that paragraph, in that it
> might be saying something like "just because they were a deadbeat in the
> past, you can't deny them an EBB subsidy".   Not "if they're an EBB
> customer, you have to provide them service without regard to their ability
> to pay".
>
> I think this hinges on what it means by "ability to participate".   Does
> it mean you have to accept people who are EBB eligible regardless, or does
> it mean that you can't tell customers that they have to be current to
> retain their EBB subsidy.
> The first option would be stupid (but not beyond the government to put
> into rules), the second seems reasonable - you can't use EBB eligibility as
> leverage to get customers to pay.   "If you don't stay current, we'll
> prevent you from getting your EBB subsidy and as such you'll have to pay
> even more"
>
>
> On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies <
> m...@mailmt.com> wrote:
>
> For  those  that  are  doing  EBB,  what are your plans for non-paying
> customers?  In the order there is the following clause
>
> "participating providers must not deny an eligible household the
> ability to participate in the EBB Program based on any past or present
> arrearages with that provider"
>
> I read that as we can not terminate service is a customer does not pay
> their  share of the bill.  In theory a customer can sign up for a $125
> plan, not pay a penny and tell us to go pound sand.
>
> We  are  planning  to  tell  all  EBB customers if their account is in
> arrearages,  they will be reduced to our $55/month plan until they are
> paid in full.  I'm willing to eat $5/month.
>
> I  have sent an email to the FCC to see if this would be allowed under
> the order.  I'm waiting on a response.
>
>
> --
>
> Thanks,
> Mark  mailto:m...@mailmt.com
>
> Myakka Technologies, Inc.
> www.Myakka.com
>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
>
>
> --
> - Forrest
>
>
>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
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Re: [AFMUG] WISPAMERICA COVID

I got the clap.

On Wed, May 5, 2021, 3:21 PM Mark Radabaugh  wrote:

> The vast majority of those that I spoke with at the show were either
> partially or fully vaccinated.
>
> Mark
>
> > On May 5, 2021, at 4:10 PM, Matt Hoppes <
> mattli...@rivervalleyinternet.net> wrote:
> >
> > I'm just curious more than anything... did any of you that went to
> WISPAMERICA catch COVID?
> >
> > --
> > AF mailing list
> > AF@af.afmug.com
> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
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Re: [AFMUG] WISPAMERICA COVID

2021-05-05 Thread Mark Radabaugh

The vast majority of those that I spoke with at the show were either partially 
or fully vaccinated.   

Mark

> On May 5, 2021, at 4:10 PM, Matt Hoppes  
> wrote:
> 
> I'm just curious more than anything... did any of you that went to 
> WISPAMERICA catch COVID?
> 
> -- 
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com


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[AFMUG] WISPAMERICA COVID

2021-05-05 Thread Matt Hoppes

I'm just curious more than anything... did any of you that went to 
WISPAMERICA catch COVID?


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Re: [AFMUG] EBB Program


"A provider may not disconnect a household for non-payment"

You're thinking pre-pay is a workaround?  "I'm not disconnecting them, 
they just haven't paid for the next month."


I'd be curious to see how well that flies, but I won't be the one to try it.


On 5/5/2021 1:27 PM, Brian Webster wrote:

Re: [AFMUG] EBB Program

And/or any of your plans that are above $50, just make them prepay per 
month, the additional amount.


Thank you,

Brian Webster

*From:*AF [mailto:af-boun...@af.afmug.com] *On Behalf Of *Adam Moffett
*Sent:* Wednesday, May 5, 2021 11:55 AM
*To:* af@af.afmug.com
*Subject:* Re: [AFMUG] EBB Program

Wow.

So make sure you have a $50/month plan you can move them to?

On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:

Official response from FCC

"Thank you for reaching out with your question.

Your interpretation is correct.  A provider may not disconnect a
household for non-payment associated with the EBB-supported
service during the EBB Program.  Upon the conclusion of the EBB
Program, the provider’s generally applicable terms and conditions
would apply and the provider could take action for that
non-payment consistent with those terms and conditions.

In the situation you describe where a household is not making
payments on their EBB-supported service, a provider can move the
household to a lower-priced tier provided that the package also
qualifies for EBB Program (i.e., was offered as of 12/1/20). "


--
Best regards,
Mark mailto:m...@mailmt.com 

Myakka Technologies, Inc.
www.Myakka.com 

--

Wednesday, May 5, 2021, 10:21:30 AM, you wrote:




I'd assume you're right.  "ability to participate" in a program
has to be a distinct thing from having internet service.

On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:




There is another, alternative, way to read that paragraph, in that
it might be saying something like "just because they were a
deadbeat in the past, you can't deny them an EBB subsidy".   Not
"if they're an EBB customer, you have to provide them service
without regard to their ability to pay".

I think this hinges on what it means by "ability to participate".
  Does it mean you have to accept people who are EBB eligible
regardless, or does it mean that you can't tell customers that
they have to be current to retain their EBB subsidy.
The first option would be stupid (but not beyond the government to
put into rules), the second seems reasonable - you can't use EBB
eligibility as leverage to get customers to pay.   "If you don't
stay current, we'll prevent you from getting your EBB subsidy and
as such you'll have to pay even more"


On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies
mailto:m...@mailmt.com>> wrote:




For  those  that  are  doing  EBB,  what are your plans for non-paying
customers?  In the order there is the following clause

"participating providers must not deny an eligible household the
ability to participate in the EBB Program based on any past or present
arrearages with that provider"

I read that as we can not terminate service is a customer does not pay
their  share of the bill.  In theory a customer can sign up for a $125
plan, not pay a penny and tell us to go pound sand.

We  are  planning  to  tell  all  EBB customers if their account is in
arrearages,  they will be reduced to our $55/month plan until they are
paid in full.  I'm willing to eat $5/month.

I  have sent an email to the FCC to see if this would be allowed under
the order.  I'm waiting on a response.


--

Thanks,
Mark  mailto:m...@mailmt.com 

Myakka Technologies, Inc.
www.Myakka.com 


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Re: [AFMUG] EBB Program

Title: Re: [AFMUG] EBB Program


Josh,

Our lowest approved package is $55.00.  Late on the 10th here also.  If they are late, they are being switched to the lowest package. I'll eat $5/month.  Not eating $10-$25/month for duration of program.   


--
Best regards,
 Mark                            mailto:m...@mailmt.com

Myakka Technologies, Inc.
www.Myakka.com

--

Wednesday, May 5, 2021, 2:55:09 PM, you wrote:





We're prepaid already and it's late 10 days after the billing date.  Worst case you get the $50/mo for a few months and that difference of 10-25/mo you just have to eat.  Shitty people going to be shitty, don't expect anything to change.

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Wed, May 5, 2021 at 1:28 PM Brian Webster  wrote:




And/or any of your plans that are above $50, just make them prepay per month, the additional amount.
 
Thank you,
Brian Webster
 
From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
Sent: Wednesday, May 5, 2021 11:55 AM
To: af@af.afmug.com
Subject: Re: [AFMUG] EBB Program
 
Wow.
So make sure you have a $50/month plan you can move them to?
 
On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:




Official response from FCC

"Thank you for reaching out with your question.  

Your interpretation is correct.  A provider may not disconnect a household for non-payment associated with the EBB-supported service during the EBB Program.  Upon the conclusion of the EBB Program, the provider’s generally applicable terms and conditions would apply and the provider could take action for that non-payment consistent with those terms and conditions.  

In the situation you describe where a household is not making payments on their EBB-supported service, a provider can move the household to a lower-priced tier provided that the package also qualifies for EBB Program (i.e., was offered as of 12/1/20). "


--
Best regards,
Mark                            mailto:m...@mailmt.com

Myakka Technologies, Inc.
www.Myakka.com

--

Wednesday, May 5, 2021, 10:21:30 AM, you wrote:




I'd assume you're right.  "ability to participate" in a program has to be a distinct thing from having internet service.

On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:




There is another, alternative, way to read that paragraph, in that it might be saying something like "just because they were a deadbeat in the past, you can't deny them an EBB subsidy".   Not "if they're an EBB customer, you have to provide them service without regard to their ability to pay". 

I think this hinges on what it means by "ability to participate".   Does it mean you have to accept people who are EBB eligible regardless, or does it mean that you can't tell customers that they have to be current to retain their EBB subsidy.
The first option would be stupid (but not beyond the government to put into rules), the second seems reasonable - you can't use EBB eligibility as leverage to get customers to pay.   "If you don't stay current, we'll prevent you from getting your EBB subsidy and as such you'll have to pay even more"


On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies  wrote:




For  those  that  are  doing  EBB,  what are your plans for non-paying
customers?  In the order there is the following clause

"participating providers must not deny an eligible household the
ability to participate in the EBB Program based on any past or present
arrearages with that provider"

I read that as we can not terminate service is a customer does not pay
their  share of the bill.  In theory a customer can sign up for a $125
plan, not pay a penny and tell us to go pound sand.

We  are  planning  to  tell  all  EBB customers if their account is in
arrearages,  they will be reduced to our $55/month plan until they are
paid in full.  I'm willing to eat $5/month.

I  have sent an email to the FCC to see if this would be allowed under
the order.  I'm waiting on a response.


--

Thanks,
Mark                          mailto:m...@mailmt.com

Myakka Technologies, Inc.
www.Myakka.com


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Re: [AFMUG] EBB Program

2021-05-05 Thread Josh Luthman

We're prepaid already and it's late 10 days after the billing date.  Worst
case you get the $50/mo for a few months and that difference of 10-25/mo
you just have to eat.  Shitty people going to be shitty, don't expect
anything to change.

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Wed, May 5, 2021 at 1:28 PM Brian Webster 
wrote:

> And/or any of your plans that are above $50, just make them prepay per
> month, the additional amount.
>
>
>
> Thank you,
>
> Brian Webster
>
>
>
> *From:* AF [mailto:af-boun...@af.afmug.com] *On Behalf Of *Adam Moffett
> *Sent:* Wednesday, May 5, 2021 11:55 AM
> *To:* af@af.afmug.com
> *Subject:* Re: [AFMUG] EBB Program
>
>
>
> Wow.
>
> So make sure you have a $50/month plan you can move them to?
>
>
>
> On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:
>
> Official response from FCC
>
> "Thank you for reaching out with your question.
>
> Your interpretation is correct.  A provider may not disconnect a household
> for non-payment associated with the EBB-supported service during the EBB
> Program.  Upon the conclusion of the EBB Program, the provider’s generally
> applicable terms and conditions would apply and the provider could take
> action for that non-payment consistent with those terms and conditions.
>
> In the situation you describe where a household is not making payments on
> their EBB-supported service, a provider can move the household to a
> lower-priced tier provided that the package also qualifies for EBB Program
> (i.e., was offered as of 12/1/20). "
>
>
> --
> Best regards,
> Markmailto:m...@mailmt.com 
>
> Myakka Technologies, Inc.
> www.Myakka.com
>
> --
>
> Wednesday, May 5, 2021, 10:21:30 AM, you wrote:
>
> I'd assume you're right.  "ability to participate" in a program has to be
> a distinct thing from having internet service.
>
> On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:
>
> There is another, alternative, way to read that paragraph, in that it
> might be saying something like "just because they were a deadbeat in the
> past, you can't deny them an EBB subsidy".   Not "if they're an EBB
> customer, you have to provide them service without regard to their ability
> to pay".
>
> I think this hinges on what it means by "ability to participate".   Does
> it mean you have to accept people who are EBB eligible regardless, or does
> it mean that you can't tell customers that they have to be current to
> retain their EBB subsidy.
> The first option would be stupid (but not beyond the government to put
> into rules), the second seems reasonable - you can't use EBB eligibility as
> leverage to get customers to pay.   "If you don't stay current, we'll
> prevent you from getting your EBB subsidy and as such you'll have to pay
> even more"
>
>
> On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies <
> m...@mailmt.com> wrote:
>
> For  those  that  are  doing  EBB,  what are your plans for non-paying
> customers?  In the order there is the following clause
>
> "participating providers must not deny an eligible household the
> ability to participate in the EBB Program based on any past or present
> arrearages with that provider"
>
> I read that as we can not terminate service is a customer does not pay
> their  share of the bill.  In theory a customer can sign up for a $125
> plan, not pay a penny and tell us to go pound sand.
>
> We  are  planning  to  tell  all  EBB customers if their account is in
> arrearages,  they will be reduced to our $55/month plan until they are
> paid in full.  I'm willing to eat $5/month.
>
> I  have sent an email to the FCC to see if this would be allowed under
> the order.  I'm waiting on a response.
>
>
> --
>
> Thanks,
> Mark  mailto:m...@mailmt.com
>
> Myakka Technologies, Inc.
> www.Myakka.com
>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
>
>
> --
> - Forrest
>
>
>
> --
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>
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Re: [AFMUG] EBB Program

2021-05-05 Thread Brian Webster

And/or any of your plans that are above $50, just make them prepay per month, 
the additional amount.

 

Thank you,

Brian Webster

 

From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
Sent: Wednesday, May 5, 2021 11:55 AM
To: af@af.afmug.com
Subject: Re: [AFMUG] EBB Program

 

Wow.

So make sure you have a $50/month plan you can move them to?

 

On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:

Official response from FCC

"Thank you for reaching out with your question.  

Your interpretation is correct.  A provider may not disconnect a household for 
non-payment associated with the EBB-supported service during the EBB Program.  
Upon the conclusion of the EBB Program, the provider’s generally applicable 
terms and conditions would apply and the provider could take action for that 
non-payment consistent with those terms and conditions.  

In the situation you describe where a household is not making payments on their 
EBB-supported service, a provider can move the household to a lower-priced tier 
provided that the package also qualifies for EBB Program (i.e., was offered as 
of 12/1/20). "


--
Best regards,
Mark  mailto:m...@mailmt.com

Myakka Technologies, Inc.
  www.Myakka.com

--

Wednesday, May 5, 2021, 10:21:30 AM, you wrote:


I'd assume you're right.  "ability to participate" in a program has to be a 
distinct thing from having internet service.

On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:


There is another, alternative, way to read that paragraph, in that it might be 
saying something like "just because they were a deadbeat in the past, you can't 
deny them an EBB subsidy".   Not "if they're an EBB customer, you have to 
provide them service without regard to their ability to pay". 

I think this hinges on what it means by "ability to participate".   Does it 
mean you have to accept people who are EBB eligible regardless, or does it mean 
that you can't tell customers that they have to be current to retain their EBB 
subsidy.
The first option would be stupid (but not beyond the government to put into 
rules), the second seems reasonable - you can't use EBB eligibility as leverage 
to get customers to pay.   "If you don't stay current, we'll prevent you from 
getting your EBB subsidy and as such you'll have to pay even more"


On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies < 
 m...@mailmt.com> wrote:


For  those  that  are  doing  EBB,  what are your plans for non-paying
customers?  In the order there is the following clause

"participating providers must not deny an eligible household the
ability to participate in the EBB Program based on any past or present
arrearages with that provider"

I read that as we can not terminate service is a customer does not pay
their  share of the bill.  In theory a customer can sign up for a $125
plan, not pay a penny and tell us to go pound sand.

We  are  planning  to  tell  all  EBB customers if their account is in
arrearages,  they will be reduced to our $55/month plan until they are
paid in full.  I'm willing to eat $5/month.

I  have sent an email to the FCC to see if this would be allowed under
the order.  I'm waiting on a response.


--

Thanks,
Mark  mailto:  m...@mailmt.com

Myakka Technologies, Inc.
  www.Myakka.com


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  AF@af.afmug.com
  
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Re: [AFMUG] Sonar discussions

2021-05-05 Thread Brough Turner

Thanks everyone
I've joined the Sonar community, the Facebook group and the Brothers WISP
Slack channel.

Thanks,
Brough

Brough Turner
netBlazr Inc. – Free your Broadband!
Mobile:  617-285-0433   Skype:  brough
netBlazr Inc.  | Twitter
 | LinkedIn
 | Facebook





On Mon, May 3, 2021 at 11:35 AM Steven Kenney  wrote:

> They have their own community forum which was really helpful to me in the
> past.
>
> On Mon, May 3, 2021 at 10:59 AM Mike Hammett  wrote:
>
>> https://www.facebook.com/groups/921593151304842
>> https://sonar.community/
>>
>> There's also a Sonar channel in The Brother's WISP Slack.
>>
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions 
>> 
>> 
>> 
>> 
>> Midwest Internet Exchange 
>> 
>> 
>> 
>> The Brothers WISP 
>> 
>>
>>
>> 
>> --
>> *From: *"Brough Turner" 
>> *To: *"AnimalFarm Microwave Users Group" 
>> *Sent: *Monday, May 3, 2021 8:04:22 AM
>> *Subject: *[AFMUG] Sonar discussions
>>
>> Is there anywhere specific (email reflectors, forums, facebook groups,
>> ...) where Sonar is being discussed?
>>
>> Thanks,
>> Brough
>>
>> Brough Turner
>> netBlazr Inc. – Free your Broadband!
>> Mobile:  617-285-0433   Skype:  brough
>> netBlazr Inc.  | Twitter
>>  | LinkedIn
>>  | Facebook
>> 
>>
>>
>>
>> --
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>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>
>> --
>> AF mailing list
>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>
>
>
> NOTICE OF CONFIDENTIALITY This communication, including any attachments,
> is intended only for the use of the addressee(s) to this email and is
> confidential. If you are not an intended recipient or acting on behalf of
> an intended recipient, any review, disclosure, conversion to hard copy,
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Re: [AFMUG] EBB Program


Wow.

So make sure you have a $50/month plan you can move them to?


On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote:

Re: [AFMUG] EBB Program Official response from FCC

"Thank you for reaching out with your question.

Your interpretation is correct.  A provider may not disconnect a 
household for non-payment associated with the EBB-supported service 
during the EBB Program.  Upon the conclusion of the EBB Program, the 
provider’s generally applicable terms and conditions would apply and 
the provider could take action for that non-payment consistent with 
those terms and conditions.


In the situation you describe where a household is not making payments 
on their EBB-supported service, a provider can move the household to a 
lower-priced tier provided that the package also qualifies for EBB 
Program (i.e., was offered as of 12/1/20). "



--
Best regards,
Mark mailto:m...@mailmt.com 

Myakka Technologies, Inc.
www.Myakka.com 

--

Wednesday, May 5, 2021, 10:21:30 AM, you wrote:


	I'd assume you're right.  "ability to participate" in a program has 
to be a distinct thing from having internet service.


On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:

	There is another, alternative, way to read that paragraph, in that it 
might be saying something like "just because they were a deadbeat in 
the past, you can't deny them an EBB subsidy".   Not "if they're an 
EBB customer, you have to provide them service without regard to their 
ability to pay".


I think this hinges on what it means by "ability to participate".   
Does it mean you have to accept people who are EBB eligible 
regardless, or does it mean that you can't tell customers that they 
have to be current to retain their EBB subsidy.
The first option would be stupid (but not beyond the government to put 
into rules), the second seems reasonable - you can't use EBB 
eligibility as leverage to get customers to pay.   "If you don't stay 
current, we'll prevent you from getting your EBB subsidy and as such 
you'll have to pay even more"



On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies 
mailto:m...@mailmt.com>> wrote:


For  those  that  are  doing  EBB,  what are your plans for non-paying
customers?  In the order there is the following clause

"participating providers must not deny an eligible household the
ability to participate in the EBB Program based on any past or present
arrearages with that provider"

I read that as we can not terminate service is a customer does not pay
their  share of the bill.  In theory a customer can sign up for a $125
plan, not pay a penny and tell us to go pound sand.

We  are  planning  to  tell  all  EBB customers if their account is in
arrearages,  they will be reduced to our $55/month plan until they are
paid in full.  I'm willing to eat $5/month.

I  have sent an email to the FCC to see if this would be allowed under
the order.  I'm waiting on a response.


--

Thanks,
Mark                          mailto:m...@mailmt.com 



Myakka Technologies, Inc.
www.Myakka.com 


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Re: [AFMUG] EBB Program

Title: Re: [AFMUG] EBB Program

Official response from FCC

"Thank you for reaching out with your question.

Your interpretation is correct. A provider may not disconnect a household for non-payment associated with the EBB-supported service during the EBB Program. Upon the conclusion of the EBB Program, the provider’s generally applicable terms and conditions would apply and the provider could take action for that non-payment consistent with those terms and conditions.

In the situation you describe where a household is not making payments on their EBB-supported service, a provider can move the household to a lower-priced tier provided that the package also qualifies for EBB Program (i.e., was offered as of 12/1/20). "

--
Best regards,
Mark mailto:m...@mailmt.com

Myakka Technologies, Inc.
www.Myakka.com

Wednesday, May 5, 2021, 10:21:30 AM, you wrote:

I'd assume you're right. "ability to participate" in a program has to be a distinct thing from having internet service.

On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote:

There is another, alternative, way to read that paragraph, in that it might be saying something like "just because they were a deadbeat in the past, you can't deny them an EBB subsidy". Not "if they're an EBB customer, you have to provide them service without regard to their ability to pay".

I think this hinges on what it means by "ability to participate". Does it mean you have to accept people who are EBB eligible regardless, or does it mean that you can't tell customers that they have to be current to retain their EBB subsidy.
The first option would be stupid (but not beyond the government to put into rules), the second seems reasonable - you can't use EBB eligibility as leverage to get customers to pay. "If you don't stay current, we'll prevent you from getting your EBB subsidy and as such you'll have to pay even more"

On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies wrote:

For those that are doing EBB, what are your plans for non-paying
customers? In the order there is the following clause

"participating providers must not deny an eligible household the
ability to participate in the EBB Program based on any past or present
arrearages with that provider"

I read that as we can not terminate service is a customer does not pay
their share of the bill. In theory a customer can sign up for a $125
plan, not pay a penny and tell us to go pound sand.

We are planning to tell all EBB customers if their account is in
arrearages, they will be reduced to our $55/month plan until they are
paid in full. I'm willing to eat $5/month.

I have sent an email to the FCC to see if this would be allowed under
the order. I'm waiting on a response.

Thanks,
Mark mailto:m...@mailmt.com

Myakka Technologies, Inc.
www.Myakka.com

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Re: [AFMUG] EBB Program