[ARIE-L] RE: Ariel problem
We are getting the same message here as well. I just called Infotrieve and they are aware of the server problem. The are currently looking into it and hope to have it resolved soon. Fingers crossed! Amy Draemel Document Delivery Services Memorial Sloan-Kettering Cancer Center Library 1275 York Avenue New York, NY 10065 ph: (212) 639-7441 fax: (646) 422-2316 NYUMSK/VVM From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Shannon E. Fox Sent: Thursday, April 05, 2012 11:24 AM To: ill_li...@lists.tsl.state.tx.us; il...@webjunction.org Cc: Discussion of the Ariel Document Transmission System (arie-l@u.washington.edu) Subject: [ARIE-L] Ariel problem Has anyone else experienced this? This just suddenly occurred, so I'm not sure why or how to resolve it yet. Ariel failed to contact Infotrieve server to complete registration and/or verify your license. Thank you for any help you can offer. Shannon Fox Coordinator of Electronic Collections and Services Austin College | Abell Library Center 900 N. Grand Ave Ste. 6L | Sherman, Texas 75090 903.813.2559 | s...@austincollege.edumailto:s...@austincollege.edu http://abell.austincollege.edu/abell [cid:image001.gif@01CD1321.1A0B7760] [cid:image002.gif@01CD1321.1A0B7760] = Please note that this e-mail and any files transmitted from Memorial Sloan-Kettering Cancer Center may be privileged, confidential, and protected from disclosure under applicable law. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying, or other use of this communication or any of its attachments is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this message and deleting this message, any attachments, and all copies and backups from your computer. inline: image001.gifinline: image002.gif___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ Scanner recommendations at http://shareill.org/index.php?title=Ariel_Scanners
[ARIE-L] Ariel/Odyssey Temporarily Down at NYUMSK/VVM
Hello, We are installing a new scanner this morning, so Ariel and Odyssey are temporarily down at NYUMSK / VVM. Thanks, Christine Beardsley Document Delivery Services Memorial Sloan-Kettering Cancer Center Library 1275 York Avenue New York, NY 10065 email: beard...@mskcc.org phone: 212.639.7441 fax: 646.422.2316 NYUMSK VVM = Please note that this e-mail and any files transmitted with it may be privileged, confidential, and protected from disclosure under applicable law. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying, or other use of this communication or any of its attachments is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this message and deleting this message, any attachments, and all copies and backups from your computer. ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ Scanner recommendations at http://shareill.org/index.php?title=Ariel_Scanners
[ARIE-L] Ariel / Odyssey back up at NYUMSK / VVM
Hello, Everything is back up and running at NYUMSK. If you run into any problems sending to us please just let me know. Happy holidays! Christine Beardsley Document Delivery Services Editor, MSKCC Library Spotlight Memorial Sloan-Kettering Cancer Center Library email: beard...@mskcc.org phone: 212.639.7441 fax: 646.422.2316 blog: http://library.mskcc.org/blog/ = Please note that this e-mail and any files transmitted with it may be privileged, confidential, and protected from disclosure under applicable law. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying, or other use of this communication or any of its attachments is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this message and deleting this message, any attachments, and all copies and backups from your computer. ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ Scanner recommendations at http://shareill.org/index.php?title=Ariel_Scanners
RE: [ARIE-L] Ariel/Odyssey Temporarily Down at NYUMSK/VVM
Hi Barb, It is a Fujitsu 6240. We have Windows XP so I am not sure if it works with 7. The set-up was a bit hairy but we seem to be all set now. Best, Christine -Original Message- From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Barbara Syvertson Sent: Wednesday, December 22, 2010 11:31 AM To: ARIE-L@u.washington.edu Subject: Re: [ARIE-L] Ariel/Odyssey Temporarily Down at NYUMSK/VVM Do you mind telling me what scanner you are installing? Does it work with Windows 7? Thanks. Barb i...@mskcc.org 12/22/2010 9:45 AM Hello, We are installing a new scanner this morning, so Ariel and Odyssey are temporarily down at NYUMSK / VVM. Thanks, Christine Beardsley Document Delivery Services Memorial Sloan-Kettering Cancer Center Library 1275 York Avenue New York, NY 10065 email: beard...@mskcc.org phone: 212.639.7441 fax: 646.422.2316 NYUMSK VVM = Please note that this e-mail and any files transmitted with it may be privileged, confidential, and protected from disclosure under applicable law. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying, or other use of this communication or any of its attachments is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this message and deleting this message, any attachments, and all copies and backups from your computer. ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ Scanner recommendations at http://shareill.org/index.php?title=iel_Scanners ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ Scanner recommendations at http://shareill.org/index.php?title=Ariel_Scanners
[ARIE-L] New Ariel Address for Hawaii Medical Library (Docline: HIUHML)
Hello *Please excuse the cross-postings* We recently had to move our Ariel workstation. Please update your records for Hawaii Medical Library (Docline: HIUHML). New Ariel address: 64.75.214.109 Our Docline profile has been updated. Thanks, Carolyn Dennison Interlibrary Loan The Queen's Medical Center Hawaii Medical Library 1221 Punchbowl St. Honolulu, HI 96813 Phone: (808) 547-4300 Fax: (808) 547-4019 E-mail: i...@hml.org ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ Scanner recommendations at http://shareill.org/index.php?title=Ariel_Scanners
[ARIE-L] CSO- Sonoma State University NEW ARIEL ADDRESS
Sonoma State University Library CSO has a new ARIEL IP: ariel.lib.sonoma.edu effective immediately. Beverly Rudolph Interlibrary Services Sonoma State University CSO 707-664-2866 document.deliv...@sonoma.edu___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ Scanner recommendations at http://shareill.org/index.php?title=Ariel_Scanners
[ARIE-L] Ariel down at OXG
Hello all, Ariel is currently down at OXG. If anyone has sent journal articles to us within the last couple of days (say Thursday evening on), could you resend via email? We received emailed articles at i...@wallawalla.edu. We really appreciate it. We're hoping to have Ariel back up within a couple of days. Meghan Williams Interlibrary Loan Department Walla Walla University Library 104 S. College Ave. College Place, WA 99324 meghan.willi...@wallawalla.edu i...@wallawalla.edu 509.527.2159 ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
[ARIE-L] UCD Health Sciences Libraries Interlibrary Loan Service Suspension March 24-28
UC Davis Health Sciences Libraries - Blaisdell Medical Library/Sacramento, Carlson Health Sciences Library/Davis - will be closed on Wednesday and Thursday, March 24 25, 2010. The libraries will be on Holiday schedule on Friday, March 26. Interlibrary Loan Services at both sites will resume normal operations on Monday, March 29, 2010. ILL/Document Delivery Services UC Davis Health Sciences Libraries University of California, Davis Med Sci B One Shields Avenue Davis, CA 95616 Phones: (530) 752-6379; 752-6382; 752-3221 Fax: (530) 752-4718 hsl...@lib.ucdavis.edu ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
[ARIE-L] CSO Ariel down
Sonoma State University Ariel is down Please continue to send articles through Odyssey (130.157.66.66) mail or email. Beverly Rudolph Interlibrary Services Sonoma State University CSO 707-664-2866 document.deliv...@sonoma.edu ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
[ARIE-L] CSO ARIEL BACK UP
CSO Ariel is back up. You can now send to 130.157.66.56. Beverly Rudolph Interlibrary Services Sonoma State University CSO 707-664-2866 document.deliv...@sonoma.edu ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
[ARIE-L] CSO Ariel down
Sonoma State University Ariel is down. Please continue to send articles through Odyssey (130.157.66.66) or email. Beverly Rudolph Interlibrary Services Sonoma State University CSO 707-664-2866 document.deliv...@sonoma.edu ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
[ARIE-L] Scanner recs.
Hello All, OXG is badly in need of a new scanner, so we're looking for recommendations. We need something with a strong scanning bed, because we scan a lot of bound journals, and something with a reliable document feeder as well. We've got the latest version of Ariel. We'd greatly appreciate it if people could reply off-list and let us know what they're using and how well they like it (pros, cons, etc.), and which versions of Ariel and which OS they're using. Thanks so much! Meghan Williams Interlibrary Loan Department Walla Walla University Library 104 S. College Ave. College Place, WA 99324 meghan.willi...@wallawalla.edu i...@wallawalla.edu 509.527.2159 ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
Re: [ARIE-L] Fujitsu fi-6230 scanner
We have this have the fi-6230 scanner and use it with Ariel 3.4 and the standalone version Odyssey. I didn't set it up, but it works fine with these applications. Ruth Nihiser ILL Associate Millikin University (ICK) 217-424-3560 i...@mail.millikin.edu Craig, Tom tom.cr...@uthct.edu 11/18/2009 9:56 AM I have found information on a Fujitsu web site that says that the fi-6230 has dither patterns 0, 1, 2, and 3. This is very important to us because the articles we scan often contain images of x-rays, pathology, etc., and gray scale doesn't handle these as well as dither pattern 1 does. This has been a big issue for us in trying to find a suitable replacement for our Fujitsu ScanPartner 15C. Does anyone have any experience with the fi-6230 with Ariel, especially 3.4? It is not on the Ariel compatibility list. Thank you. --Tom * Thomas B. Craig, MSLS Director of Library Services Watson W. Wise Medical Research Library University of Texas Health Science Center at Tyler phone: 903-877-2864 fax: 903-877-2221 email: thomas.cr...@uthct.edu * Opinions stated are those of the sender and are not official statements of the University of Texas Health Science Center at Tyler. Please do not share or forward without permission. Please inform the sender of misdirected messages. ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
[ARIE-L] E-Doc Processing Question: tiff display oddities
Forwarded by the list manager == Original Message Subject:FW: E-Doc Processing Question: tiff display oddities Date: Fri, 21 Nov 2008 11:08:13 -0500 From: Atkins, David P [EMAIL PROTECTED] To: Discussion of the Ariel Document Transmission System arie-l@u.washington.edu Hello all, We have one PC dishing out some tiff display oddities. Most pages in a multipage tiff look fine but, at the end, pages either display at a rotated 90 degrees from original or original images are obscured by what looks like huge barcodes. Below, you'll see and example. We have the problem w/ both the Microsoft Office Document Imaging (Office 2003) and ILLiad e-doc processing. Running XP Professional, SP 3. The PC, of course, is our Ariel in-box for Borrowing processing. The final product comes out ok. It's the display that's problematic. Sometimes we don't know what we're looking at. The problem is localized to this one PC. We can look at the same tiff on other machines w/out the rotation or barcodesque weirdness. Anyone experience and (hopefully) fix this problem? Thanks, David (see sample at http://staff.washington.edu/markrob/ARIE-L/tif-problem.jpg) David P. Atkins Head, Resource Sharing/Document Delivery John C. Hodges Library [EMAIL PROTECTED] The University of Tennessee (865)974-6866 Knoxville, Tennessee 37996 fax (865)974-2708 -- * Mark ** Interlibrary Loan *** [EMAIL PROTECTED] / 3-1878 ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
Re: [ARIE-L] ARIEL EMAIL
Some mail systems truncate messages that are too large rather than rejecting them outright. That may be what Gmail is doing, although it might not be obvious to the recipient. The message will probably cut off part of the attachment portion rather than the text section the patron sees. Because the PDF attachment is incomplete, the recipient won't be able to open it in Acrobat. If you have a gmail account yourself, try sending yourself a test. If you can't open the attachment, view the message source (click the downward arrow next to Reply and choose Show Original from the menu) and see if there are any indications that message has been shortened. Most mail systems will add a note at the bottom (e.g. Message truncated) if the message has been shortened. Hope this helps. - Mark Roberts Univ of Washington Libraries (WAU) [EMAIL PROTECTED] wrote: Hi Stephen, The same goes for us regarding sending to gmail - recipients get the email but can't open the attachment. We also have a list of hospitals that don't receive messages at all when we send them via Ariel email, but unfortunately I haven't been able to determine a pattern. They are more the exception than the rule, but we haven't figured out what might be blocking them at either end. For those sends, however, we don't receive a bounce back email, so the problem you're seeing might be different. If you discover any helpful information about any of the above problems, please do share! Amy Draemel Document Delivery Services Memorial Sloan-Kettering Cancer Center Library 1275 York Avenue New York, NY 10065 ph: (212) 639-7441 fax: (646) 422-2316 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Estabrook, Alexia Sent: Monday, November 10, 2008 8:54 AM To: Discussion of the Ariel Document Transmission System Subject: RE: [ARIE-L] ARIEL EMAIL Stephen, We are finding we have problems sending through Ariel email to gmail accounts. The attachments cannot be opened by the person on the other end. We have also had problems sending to various hospitals but there is not pattern that we've been able to determine yet. Alexia D. Estabrook-Isely, MSLS Librarian, Information Services Helen L. DeRoy Medical Library Providence Hospital Southfield, MI Direct Phone: 248-849-3277 Main Phone: 248-849-3294 Fax: 248-849-3201 Email: [EMAIL PROTECTED] Please consider the environment before printing this e-mail. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Breedlove, W Stephen Sent: Friday, November 07, 2008 2:30 PM To: arie-l@u.washington.edu Subject: [ARIE-L] ARIEL EMAIL We have been having trouble getting PDFs we send through Ariel email to various institutions' email addresses. Our IT department has been trying to find where the problem may be at our end. We get the notices in our Ariel mail folder from Mail Delivery Subsystem MAILER-DAEMON... that tell about permanent fatal errors, Host unknown, etc. Has anyone out there had a similar problem? The email addresses we use are the addresses that libraries put in their constant data on their OCLC requests. Could it be that these institutions have some kind of block on emails with attachments getting into their networks? People I have talked to at some of these libraries say they are supposed to be able to receive attachments. When I forward these transmissions to my personal email address and then forward them to the same addresses, the emails with attachments get to their destinations, usually. The odd thing is that we can send a PDF through Ariel email to a gmail address and it gets to the person's email box, but not to a .edu or .gov. I've checked our Ariel settings and can't find anything that seems out of order. Any suggestions? Thanks. Stephen Breedlove Connelly Library, La Salle University [EMAIL PROTECTED]mailto:[EMAIL PROTECTED] ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ CONFIDENTIALITY NOTICE: This email message and any accompanying data or files is confidential and may contain privileged information intended only for the named recipient(s). If you are not the intended recipient(s), you are hereby notified that the dissemination, distribution, and or copying of this message is strictly prohibited. If you receive this message in error, or are not the named recipient(s), please notify the sender at the email address above, delete this email from your computer, and destroy any copies in any form immediately. Receipt by anyone other than the named recipient(s) is not a waiver of any attorney-client, work product, or other applicable privilege. ___ ARIE-L mailing list Mail the list at
Re: [ARIE-L] fujitsu fi6230 and xerox documate 632
We recently got the FI6230 scanner and are using it with Ariel 3.4. We love it. It's fast and quiet, especially compared to the inexpensive HP printer it replaced It seems to be working well with Ariel 3.4 and Odyssey - Standalone version. The ADF works well, but at first we had problems with pages coming through a little crooked. It seems like we got it adjusted now. The cover for the flat bed part of the scanner is very light. Which is good and bad. It's easy to lift and remove, but sometimes when you lift it, it comes off. I do like the design of the flatbed. It's easy to scan from journals, etc. without flipping the item around. Over all we are very pleased with it. Ruth Nihiser ILL Associate Millikin University (ICK) Decatur, IL 62522 [EMAIL PROTECTED] 217-424-3560 Claus Jensen [EMAIL PROTECTED] 11/7/2008 5:47 AM Anyone using the fujitsu fi6230 or Xerox documate with ariel 3.4? Claus Jensen NLE/DPB ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
[ARIE-L] NYUMSK/VVM Ariel DOWN Thursday 4pm
Hi everyone, Sorry for the short notice, I don't think my first message got through to the list. We will be doing some IT maintenance on our Ariel workstation this afternoon starting at 4:00pm EST and will not have access to send or receive via Ariel for the rest of the work day. Please email any electronic documents to [EMAIL PROTECTED] or fax to (646) 422-2316. We hope to be back up and running as normal tomorrow morning. Thank you! Amy Draemel Document Delivery Services Memorial Sloan-Kettering Cancer Center Library 1275 York Avenue New York, NY 10065 ph: (212) 639-7441 fax: (646) 422-2316 LIBID: NYUMSK OCLC: VVM = Please note that this e-mail and any files transmitted with it may be privileged, confidential, and protected from disclosure under applicable law. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying, or other use of this communication or any of its attachments is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this message and deleting this message, any attachments, and all copies and backups from your computer. ___ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
