problem with importing incident
Hi, all I have met a problem, when I used the BMC Import tools to import Incidents, the first record generated successfully, but the second was not. The second record even not import to the form HPD:IncidentInterface_Create and no filter executed, included the filter that generat the INC Number. there is the error 382 shows The values for this entry violate a unique index that has been defined for this form. but I just map this field following the document: Action CREATE Last_Name First_Name Status Service_Type Impact Urgency Summary Reported_Source has anyone meet this before? any advice will be helpful Best Regards! Kevin, Jin Leadtrust, Hangzhou, China -- Add: Floor 8, Huaxing Centry Building, No.317 Wantang Rd, Hangzhou, 310012 PRC Tel:086-0571-87397397 Fax:086-0571-87397399 Mobile:13777801411 Web:www.leadtrust.cn ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: problem with importing incident
Kevin, check the form indexes against the imported data. My guess is that there is a field with a unique index that isn't being populated. A NULL value cannot be duplicate, either. Rick -Original Message- From: Kevin kaitouno.1...@gmail.com Date: Mon, 1 Jun 2009 16:00:40 To: arslist@ARSLIST.ORG Subject: problem with importing incident Hi, all I have met a problem, when I used the BMC Import tools to import Incidents, the first record generated successfully, but the second was not. The second record even not import to the form HPD:IncidentInterface_Create and no filter executed, included the filter that generat the INC Number. there is the error 382 shows The values for this entry violate a unique index that has been defined for this form. but I just map this field following the document: Action CREATE Last_Name First_Name Status Service_Type Impact Urgency Summary Reported_Source has anyone meet this before? any advice will be helpful Best Regards! Kevin, Jin Leadtrust, Hangzhou, China -- Add: Floor 8, Huaxing Centry Building, No.317 Wantang Rd, Hangzhou, 310012 PRC Tel:086-0571-87397397 Fax:086-0571-87397399 Mobile:13777801411 Web:www.leadtrust.cn ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Filters - dumb question
My mistake. I meant Active Links. Someone said that it would only run for administrators. Thank you, Gary Roach Project Services Analyst gary.ro...@kennametal.com T 724.539.1510 F 724.539.5797 Kennametal Inc. | 1600 Technology Way | Latrobe, PA 15650 | www.kennametal.com From: ARList kiran.vyoml...@gmail.com To: Gary Roach gary.ro...@kennametal.com Date: 06/01/2009 04:38 AM Subject: Re: Filters - dumb question Hi Gary, Filter execute @ server side, as business logic. That y filter dont have permission. If we put permission on filter, then it might miss sequence of business logic, yield in invalid result. Thanks Kiran Patil Remedy Consultant, MTN Telecom. On May 31, 7:39 pm, Gary Roach gary.ro...@kennametal.com wrote: What happens if you do not have any permission's on a Filter ? Thank you, Gary Roach Project Services Analyst gary.ro...@kennametal.com T 724.539.1510 F 724.539.5797 Kennametal Inc. | 1600 Technology Way | Latrobe, PA 15650 |www.kennametal.com ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Filters - dumb question
THat is correct. On Mon, Jun 1, 2009 at 3:29 PM, Gary Roach gary.ro...@kennametal.comwrote: ** My mistake. I meant Active Links. Someone said that it would only run for administrators. Thank you, Gary Roach Project Services Analyst gary.ro...@kennametal.com T 724.539.1510 F 724.539.5797 Kennametal Inc. | 1600 Technology Way | Latrobe, PA 15650 | www.kennametal.com From: ARList kiran.vyoml...@gmail.com To: Gary Roach gary.ro...@kennametal.com Date: 06/01/2009 04:38 AM Subject: Re: Filters - dumb question -- Hi Gary, Filter execute @ server side, as business logic. That y filter dont have permission. If we put permission on filter, then it might miss sequence of business logic, yield in invalid result. Thanks Kiran Patil Remedy Consultant, MTN Telecom. On May 31, 7:39 pm, Gary Roach gary.ro...@kennametal.com wrote: What happens if you do not have any permission's on a Filter ? Thank you, Gary Roach Project Services Analyst gary.ro...@kennametal.com T 724.539.1510 F 724.539.5797 Kennametal Inc. | 1600 Technology Way | Latrobe, PA 15650 | www.kennametal.com ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ARERR [311] Field ID is not related to this form : 200000020 SOLVED
First I did an export on Form A, using the Add All Related option, and did a search on it for 20020, but found nothing. Then I exported the definition of the Active Link that was supposed to open Form A and found that it was trying to sort on 20020. I had done a Save Active Link As from a link that opened the AST:ComputerSystem form, then changed the form in the Open Window option, but not the sort field. How dumb can you get?!?!? Dwayne ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ---BeginMessage--- Dear List, I have a form (Form A) with 20,000 records. I can open the form in the client User tool, and run an unqualified query and retrieve all records. On Form B and C I have buttons that call Active Links, which are supposed to open particular records in Form A. But instead I get the above error- usually. On Form B there is a character field, and a button that calls a link that opens the single record in Form A that matches the character field. That button/link works. If I click a button that should display 35 records I get the error. But I can display each of the 35 records one at a time by pasting the value in the character field and clicking button that opens the matching record. I checked the BMC Knowledge Base and found an entry about an “embedded query.” 20020 is the “Name” fieldid in the Asset Management module, which we have. So somewhere in our set-up there must be a reference to this “Name” field. But I’ve checked the Database data for every field on the form, as well as the form itself. There is no error or reference to 20020 in the Active Link, Filter, or SQL logs. There are no tables with references to 20020 . Any suggestions? Dwayne Martin James Madison University (ARS 7.1 p 3, RH Linux Server, Oracle 10.2 db) ---End Message---
Remedy Field Trainer/Custom Trainer- full time with benefits, up to 75% travel (MUST be a US Citizen based in the NYC, Dallas or Chicago metro areas)
If you are interested in the position below, please email me your resume as a MS Word Document as well as a good time to contact you. Column Technologies is seeking a BMC Remedy Field/Custom Trainer to support Custom BMC Remedy Training Engagements. Must be based in the Chicago, Dallas or New York metro areas. Objectives: Engage customers to gather custom training requirements, prepare training material, and deliver custom training. Must have strong oral and written communication skills and be capable of developing polished documentation. * Draft application and process specific training documentation * Conduct requirements gathering workshops around training needs and deliverables * Design custom or product-based training guides, job aides, labs, slides, etc... * Demonstrate the BMC Remedy ITSM suite to customers * Estimate level of effort to design or train on BMC Remedy product suite * Deliver custom training through a variety of mediums to include classroom and web * Effectively self manage project engagements Communication * Effectively communicate relevant project information to superiors * Deliver engaging, informative, well-organized presentations * Resolve and/or escalates issues in a timely fashion * Understand how to communicate difficult/sensitive information tactfully * Excellent delivery skills when presenting to an audience - must be able to command an audience and authoritatively answer questions Technical Understanding * Possesses a thorough understanding of Column Technologies training product and services capabilities * Maintain awareness of new and emerging technologies and the potential application on client engagements * Thorough understanding of both the architectural design and deployment intent of the following BMC Remedy modules - * Incident Management * Problem Management * Change Management * Asset Management * SRM * RKM * Knowledge and experience with ITIL and other IT Best Practices frameworks (ideally, Foundations-certified) (also good: Six Sigma, CMMI, other methodologies) Teamwork * Mentoring - offer insights to team members and help them improve delivery of Column products * Keep track of lessons learned and share those lessons with team members. * Mitigate team conflict and communication problems. * Assist other team members with assignments when possible Column Technologies is an Equal Opportunity Employer. Please submit all resumes to mw...@columnit.com mailto:mw...@columnit.com Melissa Wish Corporate Recruiter Column Technologies, Inc. Email: mw...@columnit.com mailto:cp...@columnit.com Web: http://www.columnit.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Progress Bar
Hi Folks... We have created a number of custom reconciliation jobs that migrate data from external Databases. These jobs can take anywhere from 1 minute to 10 minutes. We would like to create some sort of progress bar to indicate how much time is remaining. Has anyone tried to do this? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ARERR [311] Field ID is not related to this form : 200000020 SOLVED
I might add that there was no field listed in the Sort page of the Window Open command, so there was no way of seeing what was wrong simply by inspecting the Active Link. Dwayne ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ---BeginMessage--- First I did an export on Form A, using the Add All Related option, and did a search on it for 20020, but found nothing. Then I exported the definition of the Active Link that was supposed to open Form A and found that it was trying to sort on 20020. I had done a Save Active Link As from a link that opened the AST:ComputerSystem form, then changed the form in the Open Window option, but not the sort field. How dumb can you get?!?!? Dwayne ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ---BeginMessage--- Dear List, I have a form (Form A) with 20,000 records. I can open the form in the client User tool, and run an unqualified query and retrieve all records. On Form B and C I have buttons that call Active Links, which are supposed to open particular records in Form A. But instead I get the above error- usually. On Form B there is a character field, and a button that calls a link that opens the single record in Form A that matches the character field. That button/link works. If I click a button that should display 35 records I get the error. But I can display each of the 35 records one at a time by pasting the value in the character field and clicking button that opens the matching record. I checked the BMC Knowledge Base and found an entry about an “embedded query.” 20020 is the “Name” fieldid in the Asset Management module, which we have. So somewhere in our set-up there must be a reference to this “Name” field. But I’ve checked the Database data for every field on the form, as well as the form itself. There is no error or reference to 20020 in the Active Link, Filter, or SQL logs. There are no tables with references to 20020 . Any suggestions? Dwayne Martin James Madison University (ARS 7.1 p 3, RH Linux Server, Oracle 10.2 db) ---End Message--- ---End Message---
-RESOLVED -RE: LDAP question
Shawn, This is exactly what we were looking for. Thanks for providing the information. Thanks, Shane Buchholz From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Friday, May 29, 2009 2:20 PM To: arslist@ARSLIST.ORG Subject: Re: LDAP question ** I built a custom Vendor form on my own so I could pull in some fields that I wanted and leave out others. Anyway, if you set up an escalation or filter to modify People data (I use a filter, with the escalation pushing to a staging form where all the transformation and other filters take place) put something like this in the Run If Criteria: ( 'userAccountControl' = 514) OR ( 'userAccountControl' = 546) OR ( 'userAccountControl' = 65538) OR ( 'userAccountControl' = 66050) At least in my organization, this is sufficient to identify accounts that should be marked Obsolete. Shawn Pierson From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shane Buchholz Sent: Friday, May 29, 2009 2:05 PM To: arslist@ARSLIST.ORG Subject: LDAP question ** We are trying to configure Remedy to set the Profile Status to Obsolete in the CTM:People form when they have been deleted from Active Directory. The most logical approach is to use an escalation that will fire at regular intervals to keep the CTM:People form as up to date as possible, but the limitations of the workflow seem to make this impossible to do. We are using the inetorgperson form to pull data in from AD, and have an escalation that fires and creates new accounts in the CTM:People form. It recognizes new accounts, but we haven't been able to determine how to have it recognize that an account is no longer in AD. Please let me know if this is even possible, and if so what the best approach is. ARS 7.1 ITSM 7.1 SQL Server 2005 Windows Server 2003 Thanks, Shane Buchholz Information Security Specialist Account Services - Information Services Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ Private and confidential as detailed herehttp://www.sug.com/disclaimers/default.htm#Mail. If you cannot access hyperlink, please e-mail sender. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Asset Management CI Viewer
All- I am fairly new to Asset Management. Does anyone know if you can add the Asset Owners into the CI Viewer? I know the CI Viewer only displays CI's, but is their a way to also show an Asset Owner? Regards, Bala Patel Remedy Administrator ARS 7.1 Asset Management 7.03 Windows 2003 SQL 2005 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Progress Bar
I've never done a progress bar. I did set up a pop-up window once that said X of Y processed and put workflow in the guide that updated it on every iteration. It's been long enough ago now that I no longer have the code (and I suspect it would be way out of date anyway). William Rentfrow Principal Consultant, StrataCom Inc. wrentf...@stratacominc.com Corporate Website, www.stratacominc.com Blog, www.williamrentfrow.com 715-410-8156 C -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Elry Sent: Monday, June 01, 2009 9:43 AM To: arslist@ARSLIST.ORG Subject: Progress Bar Hi Folks... We have created a number of custom reconciliation jobs that migrate data from external Databases. These jobs can take anywhere from 1 minute to 10 minutes. We would like to create some sort of progress bar to indicate how much time is remaining. Has anyone tried to do this? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Asset Management CI Viewer
If the asset owner is defined as a Person CI, yes -Guillaume -Original Message- From: Action Request System discussion list(ARSList) on behalf of Bala Patel Sent: Mon 06/01/09 12:45 PM To: arslist@ARSLIST.ORG Subject: Asset Management CI Viewer All- I am fairly new to Asset Management. Does anyone know if you can add the Asset Owners into the CI Viewer? I know the CI Viewer only displays CI's, but is their a way to also show an Asset Owner? Regards, Bala Patel Remedy Administrator ARS 7.1 Asset Management 7.03 Windows 2003 SQL 2005 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Asset Management CI Viewer
Not as a relationship to the AssetPeople form however you could: Federate a link to the AssetPeople record Store the owner as an attribute on the CI Do as previously suggested and store the Owner as a relationship to a person or organisation. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bala Patel Sent: 01 June 2009 17:46 To: arslist@ARSLIST.ORG Subject: Asset Management CI Viewer ** All- I am fairly new to Asset Management. Does anyone know if you can add the Asset Owners into the CI Viewer? I know the CI Viewer only displays CI's, but is their a way to also show an Asset Owner? Regards, Bala Patel Remedy Administrator ARS 7.1 Asset Management 7.03 Windows 2003 SQL 2005 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
WWRUG09 AT THE HARD ROCK HOTEL in LAS VEGAS!
WWRUG09. In the beginning, it was an idea: Build it and they will come! A committee was formed, plans were made, and a venue was found. After months of hard work, the committee has committed, the lawyers have lawyer-ed, the webmaster has mastered. The foundation is built. The resources are in place. The website is ready. WWRUG09: A week of professional development, hot-topic tutorials, and the latest vendor solutions all in one fabulous location. This is your opportunity to mingle with the leading professionals in the AR System world and gain from their experiences. WWRUG09: An educational gateway to version 7.5 of AR System, ITSM, CMDB, and more. Professional trainers will conduct formal tutorials every day of the conference. This is the best place to cover so many important topics in such a short time. This is the most efficient use of your training dollars. WWRUG09: A rare chance to learn the pitfalls and project-saving tips only available from those who have already deployed these cutting-edge technologies. This is the best place to study career-relevant user experience case studies. WWRUG09: A conference for everyone. Whether you're an AR System novice or an Admin tool guru, we are all just starting over with the new Developer Studio. Welcome the new paradigm in tutorials, case studies and the spontaneous conversations that can only happen at a user group meeting. WWRUG09: A meeting place with vendors focused on the products you need to accomplish your goals. This is the highest concentration of relevant ARS related vendors anywhere. At the Vendor Fair you can compare competitors side-by-side and makes the best choices for your needs. WWRUG09: Our keynote speaker is Doug Mueller, creator of the Action Request System. Doug will also host An Evening with the Masters and he will attend the entire conference. Direct access to Doug is rare, informative, and just plain cool. WWRUG09: November 9 -13, 2009 at the Hard Rock Hotel, 4455 Paradise Rd, Las Vegas, NV 89169 (800) 473-7625. WWRUG09 rate: $79/night. Use the link on the registration page. WWRUG09: Invaluable and affordable. Registration includes daily tutorials, case studies, the vendor fair, and all events including the Thursday Night (Las Vegas) Celebration. Register before July 6, 2009 and pay only US$1,000 per person. Register before September 30, 2009 and pay only US$1,250 per person. After that, per person registration is US$1500. WWRUG09: We built it. www.WWRUG.com http://www.wwrug.com/ Please send any questions to wwrug2...@wwrug.org WWRUG09 Board of Directors Daniel Bloom, Chair Joel Sender Phil Bautista Lenny Warren ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: WWRUG09 AT THE HARD ROCK HOTEL in LAS VEGAS!
GREAT JOB GENTLEMAN I hope to be there! On Mon, Jun 1, 2009 at 2:16 PM, Daniel Bloom danielbl...@rogers.com wrote: ** WWRUG09. In the beginning, it was an idea: “Build it and they will come!” A committee was formed, plans were made, and a venue was found. After months of hard work, the committee has committed, the lawyers have lawyer-ed, the webmaster has mastered. The foundation is built. The resources are in place. The website is ready. WWRUG09: A week of professional development, hot-topic tutorials, and the latest vendor solutions all in one fabulous location. This is your opportunity to mingle with the leading professionals in the AR System world and gain from their experiences. WWRUG09: An educational gateway to version 7.5 of AR System, ITSM, CMDB, and more. Professional trainers will conduct formal tutorials every day of the conference. This is the best place to cover so many important topics in such a short time. This is the most efficient use of your training dollars. WWRUG09: A rare chance to learn the pitfalls and project-saving tips only available from those who have already deployed these cutting-edge technologies. This is the best place to study career-relevant user experience case studies. WWRUG09: A conference for everyone. Whether you’re an AR System novice or an Admin tool guru, we are all just starting over with the new Developer Studio. Welcome the new paradigm in tutorials, case studies and the spontaneous conversations that can only happen at a user group meeting. WWRUG09: A meeting place with vendors focused on the products you need to accomplish your goals. This is the highest concentration of *relevant *ARS related* *vendors anywhere. At the Vendor Fair you can compare competitors side-by-side and makes the best choices for your needs. WWRUG09: Our keynote speaker is Doug Mueller, creator of the Action Request System. Doug will also host An Evening with the Masters and he will attend the entire conference. Direct access to Doug is rare, informative, and just plain cool. WWRUG09: November 9 –13, 2009 at the Hard Rock Hotel, 4455 Paradise Rd, Las Vegas, NV 89169 (800) 473-7625. WWRUG09 rate: $79/night. Use the link on the registration page. WWRUG09: Invaluable and affordable. Registration includes daily tutorials, case studies, the vendor fair, and all events including the Thursday Night (Las Vegas) Celebration. Register before July 6, 2009 and pay only US$1,000 per person. Register before September 30, 2009 and pay only US$1,250 per person. After that, per person registration is US$1500. WWRUG09: We built it. www.WWRUG.com http://www.wwrug.com/ Please send any questions to wwrug2...@wwrug.org WWRUG09 Board of Directors Daniel Bloom, Chair Joel Sender Phil Bautista Lenny Warren _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: WWRUG09 AT THE HARD ROCK HOTEL in LAS VEGAS!
Excellent !! Went to fill out the forms to register. I guess we have to print and actually manually write in the information. Am I doing something wrong? No need to bring twinkies ... lol ... no object throwing allowed! Looking forward to the event ... thanks for all your hard work, we do appreciate it. Susan On Mon, Jun 1, 2009 at 2:16 PM, Warren Baltimore warrenbaltim...@gmail.comwrote: ** GREAT JOB GENTLEMAN I hope to be there! On Mon, Jun 1, 2009 at 2:16 PM, Daniel Bloom danielbl...@rogers.comwrote: ** WWRUG09. In the beginning, it was an idea: “Build it and they will come!” A committee was formed, plans were made, and a venue was found. After months of hard work, the committee has committed, the lawyers have lawyer-ed, the webmaster has mastered. The foundation is built. The resources are in place. The website is ready. WWRUG09: A week of professional development, hot-topic tutorials, and the latest vendor solutions all in one fabulous location. This is your opportunity to mingle with the leading professionals in the AR System world and gain from their experiences. WWRUG09: An educational gateway to version 7.5 of AR System, ITSM, CMDB, and more. Professional trainers will conduct formal tutorials every day of the conference. This is the best place to cover so many important topics in such a short time. This is the most efficient use of your training dollars. WWRUG09: A rare chance to learn the pitfalls and project-saving tips only available from those who have already deployed these cutting-edge technologies. This is the best place to study career-relevant user experience case studies. WWRUG09: A conference for everyone. Whether you’re an AR System novice or an Admin tool guru, we are all just starting over with the new Developer Studio. Welcome the new paradigm in tutorials, case studies and the spontaneous conversations that can only happen at a user group meeting. WWRUG09: A meeting place with vendors focused on the products you need to accomplish your goals. This is the highest concentration of *relevant *ARS related* *vendors anywhere. At the Vendor Fair you can compare competitors side-by-side and makes the best choices for your needs. WWRUG09: Our keynote speaker is Doug Mueller, creator of the Action Request System. Doug will also host An Evening with the Masters and he will attend the entire conference. Direct access to Doug is rare, informative, and just plain cool. WWRUG09: November 9 –13, 2009 at the Hard Rock Hotel, 4455 Paradise Rd, Las Vegas, NV 89169 (800) 473-7625. WWRUG09 rate: $79/night. Use the link on the registration page. WWRUG09: Invaluable and affordable. Registration includes daily tutorials, case studies, the vendor fair, and all events including the Thursday Night (Las Vegas) Celebration. Register before July 6, 2009 and pay only US$1,000 per person. Register before September 30, 2009 and pay only US$1,250 per person. After that, per person registration is US$1500. WWRUG09: We built it. www.WWRUG.com http://www.wwrug.com/ Please send any questions to wwrug2...@wwrug.org WWRUG09 Board of Directors Daniel Bloom, Chair Joel Sender Phil Bautista Lenny Warren _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: WWRUG09 AT THE HARD ROCK HOTEL in LAS VEGAS!
That is excellent news indeed. I have not yet been able to attend any of the official annual RUGs before due to the expense but being in Southern California I may be able to swing it this year. Thanks for all the hard work that went into this, wish me luck and I may finally get to meet some of you great folks that have helped me out over the years. -Rick From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Daniel Bloom Sent: Monday, June 01, 2009 11:16 AM To: arslist@ARSLIST.ORG Subject: WWRUG09 AT THE HARD ROCK HOTEL in LAS VEGAS! ** WWRUG09. In the beginning, it was an idea: Build it and they will come! A committee was formed, plans were made, and a venue was found. After months of hard work, the committee has committed, the lawyers have lawyer-ed, the webmaster has mastered. The foundation is built. The resources are in place. The website is ready. WWRUG09: A week of professional development, hot-topic tutorials, and the latest vendor solutions all in one fabulous location. This is your opportunity to mingle with the leading professionals in the AR System world and gain from their experiences. WWRUG09: An educational gateway to version 7.5 of AR System, ITSM, CMDB, and more. Professional trainers will conduct formal tutorials every day of the conference. This is the best place to cover so many important topics in such a short time. This is the most efficient use of your training dollars. WWRUG09: A rare chance to learn the pitfalls and project-saving tips only available from those who have already deployed these cutting-edge technologies. This is the best place to study career-relevant user experience case studies. WWRUG09: A conference for everyone. Whether you're an AR System novice or an Admin tool guru, we are all just starting over with the new Developer Studio. Welcome the new paradigm in tutorials, case studies and the spontaneous conversations that can only happen at a user group meeting. WWRUG09: A meeting place with vendors focused on the products you need to accomplish your goals. This is the highest concentration of relevant ARS related vendors anywhere. At the Vendor Fair you can compare competitors side-by-side and makes the best choices for your needs. WWRUG09: Our keynote speaker is Doug Mueller, creator of the Action Request System. Doug will also host An Evening with the Masters and he will attend the entire conference. Direct access to Doug is rare, informative, and just plain cool. WWRUG09: November 9 -13, 2009 at the Hard Rock Hotel, 4455 Paradise Rd, Las Vegas, NV 89169 (800) 473-7625. WWRUG09 rate: $79/night. Use the link on the registration page. WWRUG09: Invaluable and affordable. Registration includes daily tutorials, case studies, the vendor fair, and all events including the Thursday Night (Las Vegas) Celebration. Register before July 6, 2009 and pay only US$1,000 per person. Register before September 30, 2009 and pay only US$1,250 per person. After that, per person registration is US$1500. WWRUG09: We built it. www.WWRUG.com http://www.wwrug.com/ Please send any questions to wwrug2...@wwrug.org WWRUG09 Board of Directors Daniel Bloom, Chair Joel Sender Phil Bautista Lenny Warren _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Need for a Remedy Tools Engineer - Las Vegas, NV - PERMANENT JOB
Hello All, I wanted to inquire your interests to an opportunity I currently have. Comsys IT Services, one of the nation’s leading IT staffing firms, is supporting a client in Las Vegas, NV. Our client is seeking an ITSM Engineer/IT Service Management Tools Engineer for a permanent position. Here is the job description: COMSYS has a Direct Hire opportunity available immediately for a IT Service Management Tools Engineer in Las Vegas, NV. If you are looking for a permanent position, willing to relocate to a State that has 321 days of pure sun and not have to pay State Tax as you enjoy the weather then read on. Directly responsible for providing direction in the area of IT Service Management tools including driving application simplification, requirements, systems analysis design and configuration to drive operational efficiencies in IT environment. Qualified candidate MUST have hands on experience with Service Request Management Tool either BMC, Kinetic or Nusoft products. Must have the ability to cutomize and build messaging systems so remedy can monitor new software or hardware as it is integrated and can be fully automated. BMC Remedy monitors all the systems for this client. In addition should have Business Analyst skills in order to gather requirements and then create diagrams of how the new system is going to work. Responsibilities include, but may not be limited to the following: Assume technical leadership of ITSM tools, manage integration and interfacing with other systems, and leverage system standards to provide a stable application supporting business objectives. Demonstrate complex problem-solving skills by defining and presenting technical solutions to system issues and bugs. Maintain expert knowledge on not only in-house systems, but also vendor systems, latest technology products, performance, viability and pricing. KNOWLEDGE AND EXPERIENCE Must be familiar with Remedy 7.0 or newer. 5+ years of technical leadership experience in enterprise IT service management tools, including 3+ years of project leadership, systems design/analysis and user management. Knowledge and working experience with industry leading ITSM tools to include Service Request Mgmt Tool(BMC, HP, CA etc) preferred. Prior experience on web based programming and database technologies. Must be competent in all aspects of programming, design and implementation with minimal direction. ***CLIENT IS REQUESTING ALL CANDIDATES TO BE AUTHORIZED TO WORK IN THE US. The client is unable to provide sponsorship at this time.*** Would you - or someone you know - be interested in discussing this position? I would definitely would like to discuss what this position entails since you are the expert in this area. If you would be interested, please reply with an updated resume and we can provide additional details about this project. If you are not interested, who do you know that could be a match? We have a great Referral Rewards program, and would be happy to pay a bonus if you refer someone that we place. We appreciate any assistance you can provide. Thank you for your time, Trisha Medina Placement Manager COMSYS tmed...@comsys.com www.comsys.com Do business. We’re IT. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
