Re: Client Tool can't connect to ARServer 7.5
Hi, You can make sure the following are in your ar.conf Register-With-Portmapper: T TCD-Specific-Port: 7100 Then in your client tool, specify 7100 in the account TCP. You can use other numbers but do check with your network team. The basic idea is keep over 1024. Kind regards Danny Original Message: - From: Kali Obsum kali.ob...@macquarie.com Date: Wed, 14 Oct 2009 11:17:44 +0800 To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 Thanks for the replies! How do you set portmapper and a static port at the same time? Also, if you have them both set, does it mean it the Client will always use the same port to connect to ARServer (even if you restart it) but you don't have to specify it in the Client Tool when logging in? Regards, Kali From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Wednesday, 14 October 2009 12:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are mail2web.com - Microsoft® Exchange solutions from a leading provider - http://link.mail2web.com/Business/Exchange ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Client Tool can't connect to ARServer 7.5
Thanks! I set Register-With-Portmapper to T and TCD-Specific-Port to a specific port, then unblocked this port in the Windows server.It works even if I don't specify the port in the Client tool.:) Regards, Kali -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of danny.kell...@strategicworkflow.com Sent: Wednesday, 14 October 2009 5:38 PM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 Hi, You can make sure the following are in your ar.conf Register-With-Portmapper: T TCD-Specific-Port: 7100 Then in your client tool, specify 7100 in the account TCP. You can use other numbers but do check with your network team. The basic idea is keep over 1024. Kind regards Danny Original Message: - From: Kali Obsum kali.ob...@macquarie.com Date: Wed, 14 Oct 2009 11:17:44 +0800 To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 Thanks for the replies! How do you set portmapper and a static port at the same time? Also, if you have them both set, does it mean it the Client will always use the same port to connect to ARServer (even if you restart it) but you don't have to specify it in the Client Tool when logging in? Regards, Kali From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Wednesday, 14 October 2009 12:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are mail2web.com - Microsoft(r) Exchange solutions from a leading provider - http://link.mail2web.com/Business/Exchange ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
IIS-Tomcat 6.0 vs only Tomcat 6.0 for Mid-tier 7.5
Hi, Don't know if this topic has been discussed before. We installed Tomcat 6.0 in our Windows Server, then installed Mid-tier 7.5. IIS is not installed in the server. During installation, when asked to choose what web server to use, the only choice is Other, then no other info was asked. It went directly to the JSP Engine info. So far, mid-tier seems to be working fine. We are able to access the ARS Server using a web browser. Is there an issue if only Tomcat 6.0 is used by the Mid-tier. Or is it recommended to use a separate web server like IIS? Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
IIS-Tomcat 6.0 vs only Tomcat 6.0 for Mid-tier 7.5
Hello, There's no obvious point using IIS if you're not going to do some load balancing, etc., with mod_jk. All IIS will do is pass on requests to Tomcat, which has a perfectly good HTTP connector of its own. And if you really want to do load balancing etc., then consider Apache. Even if you have two or more Tomcat instances running Midtier then you may want to consider a sticky load balancer in front of the instances, which still gives IIS nothing to do. So in your situation, using IIS sounds like it'll just make management of the solution more complicated. John Baker Java System Solutions : http://www.javasystemsolutions.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Integrating BMC Remedy ARS 7.x with BMC Patrol
** This is how they used to do it - http://documents.bmc.com/supportu/documents/01/46/10146/10146.pdf I'm not sure if this is still the method. I would suggest you post your question with the Patrol Community - http://communities.bmc.com/communities/community/bmcdn/service_assurance/performance_management/performance_management Kelly DeaverEffective Technologieswww.effect-tech.comkdea...@kellydeaver.com (ARSlist mail)ke...@effect-tech.com (Business mail) Original Message Subject: Integrating BMC Remedy ARS 7.x with BMC PatrolFrom: Salma salmabeg...@gmail.comDate: Tue, October 13, 2009 12:43 amTo: arslist@ARSLIST.ORGHi Team,I want to integrate Remedy Service Desk 7.x with BMC Patrol. How can i dothis ? What are the different ways to integrate?Can someone please provide me the integration document.Thanks in Advance.Regards,Salma-- View this message in context: http://www.nabble.com/Integrating-BMC-Remedy-ARS-7.x-with-BMC-Patrol-tp25867456p25867456.htmlSent from the ARS (Action Request System) mailing list archive at Nabble.com.___UNSUBSCRIBE or access ARSlist Archives at www.arslist.orgPlatinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_
Re: Client Tool can't connect to ARServer 7.5
Does anyone know the equivalent command for Solaris? Solaris does have a netstat command but it does not provide the same info as the netstat on windows and I am trying to determine what port the arserverd is running on. We are trying to open the port through a firewall and need to determine which port needs to be added to the firewall rules. Any help would be appreciated. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.commailto:mary.jo...@hp.com www.hp.comhttp://www.hp.com/ [cid:image001.jpg@01CA4CAE.BC2237A0] Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Tuesday, October 13, 2009 11:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are inline: image001.jpg
Re: Client Tool can't connect to ARServer 7.5
netstat -an Do a man netstat for all options. If you are opening ports through the firewall, you should set the port in the ar.conf so that it will not change across arserverd process restarts. Cheers Ben _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER Sent: October 14, 2009 4:15 PM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Does anyone know the equivalent command for Solaris? Solaris does have a netstat command but it does not provide the same info as the netstat on windows and I am trying to determine what port the arserverd is running on. We are trying to open the port through a firewall and need to determine which port needs to be added to the firewall rules. Any help would be appreciated. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com mailto:mary.jo...@hp.com www.hp.com http://www.hp.com/ HP-logo_chrome-blue_small Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Tuesday, October 13, 2009 11:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are image001.jpg
Re: 7.1.0 P7 Install problems: RESOLVED
I think we finally have a solution for this. It resolved the error on a 7.1 p7 installation. Kudos to the Windows Admin at Tideworks for ferreting this one out. Environment is Windows 2003R2 on a VM ESX 3.5 platform. Remote SQL 2005 DB. The conflicting group policy is “Disable DNS Client”, which sets the local DNS Client service to ‘disabled’. The result of this policy is to disable the local DNS cache and force systems to refer to DNS servers for name resolution. If the DNS Client service is stopped, the Remedy service will fail to start with the non-specific error 1064. Create a group policy to enable the DNS client service and apply it to a new OU containing the Remedy server computer account. Rick On Wed, Aug 26, 2009 at 6:01 PM, Axton axton.gr...@gmail.com wrote: ** Remedy almost kept him from getting a Ph.D., kinda :) Chris was a great guy to work for. I commonly reflect on his military demeanor when things aren't working. Axton Grams On Wed, Aug 26, 2009 at 2:14 PM, Michael Latham mlatha...@hotmail.comwrote: ** Hey Christopher, You have a Ph.D. and you work with Remedy? What gives? LOL, makes me believe that you do have to be a rocket scientist to be a Remedy Professional, as if I didn’t know already. I am sure it is in the Computer Science field. I send a belated Congratulations for your accomplishment of such a prestigious title! If I need some real computer science help(working on another BS degree in Computer Science) I will give you a shout, ; ). Mike L *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *strauss *Sent:* Wednesday, August 26, 2009 2:22 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: 7.1.0 P7 Install problems ** Can I assume that you are running the installer while logged in to the server with the same domain or local account (with sufficient permissions) that the Remedy AR System service is going to be running under?? I have always found that to be an essential step in successfully installing 7.x servers. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Rick Cook *Sent:* Wednesday, August 26, 2009 1:17 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: 7.1.0 P7 Install problems ** I am just trying to install a brand new 7.1.0 patch 6 or 7 (I have tried both) on a Win2k3/SQL2k5 VM. 3 GB RAM and appropriate patches. Lyle's response shows how little data there is out there on this problem. The installer does create the DB, so DB authentication isn't the issue. The issue is that the Remedy AR System service simply will not start after the DB is created but before the forms and workflow are imported by the installer. This same set of conditions occurs no matter what we try during or after the installation. We get the service-specific error code 1064 error code when we try. I have looked up that error code everywhere I can, including the BMCDN. Some 7.5 users are reporting this on install, but I appear to be the first to encounter it on a 7.1.0 install. There doesn't seem to be an answer that anyone has found yet. I hate to admit it, but I am well and truly stumped. Since the same behaviors occur with two different patches and with multiple install options, it seems like an environmental issue, but I can see nothing wrong with the environment. We have a Webex with Support in about an hour - we'll see if they can find something no one has so far. I will, of course, share any solutions that work. Rick On Wed, Aug 26, 2009 at 11:01 AM, Michael Latham mlatha...@hotmail.com wrote: ** Hey Lyle, Actually he mentioned Error 1064 but maybe you made a typo, happens to the best of us : P. It is a general sql error that can occur in oracle, mssql server, or mysql. I am not quite sure but there is probably some type of database related authentication issue here. Would have to delve a little deeper into my notes for 7.* installs I have done over the past few years. Just so you know I recently did a successful install of patch 7 in VirtualPC environment. All ITSM apps, Atrium Core, and the related engines on MSSQL2005 and Win2003Server. Now I cannot get the service to start. So we are both looking at something similar here I suppose. The only difference I have service startup issue after completing a successful install. Well actually not complete cause I stopped the change management install due to lag on my box. I am sure I broke something. I am about to go fresh again and see what happens. I will keep you updated! Cheerios! Mike Latham – Some Remedy Developer Guy *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Lyle Taylor *Sent:* Wednesday, August 26, 2009 1:48 PM *To:*
JOB: Column Technologies is seeking a Remedy Business Analyst based in the Chicago Metro Area (Full Time- Annual Salary, Bonuses, Benefits)
If you are interested in the position below, please email your resume as an MS Word Document to mw...@columnit.com. Column Technologies is seeking a Remedy Business Analyst in the Chicago Metro Area to facilitate requirements gathering workshops at customer sites, and to document the results of those workshops. Travel is required based on project needs. This is a full time position - annual salary, bonuses and benefits. Note: We are not providing sponsorship or relocation assistance at this time. Objectives: Business Analysts are responsible for identifying the business needs of their clients and stakeholders to help determine solutions to business problems. As a translator, he or she elicits, analyzes, validates and documents business, organizational and/or operational requirements. Responsibilities * Perform process evaluation and re-engineering for customers in the IT Service Management arena. * Make recommendations on ITIL compliance and strategy * Conduct gap analysis between customer processes and BMC ITSM Suite capabilities, and map those processes to the tool * Articulate and document the strategy, cultural impact, roles and responsibilities needed to successfully implement the in-scope ITSM processes * Help our customers properly staff, manage and deploy IT Service Management projects. Business Analyst Competencies * Eliciting Requirements * Creating the Business Requirements Document * Structured Analysis Benefits Health, Dental, Vision, Basic Life, Long/Short Term Disability Insurance Dental, Personal Sickness, and Personal Accident supplemental insurance benefits CollegeAmerica 529 College Savings Plan Paid Vacation Roth and Traditional 401K Employee Assistance Program Melissa Wish Corporate Recruiter Column Technologies, Inc. Email: mw...@columnit.com mailto:cp...@columnit.com Web: http://www.columnit.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Client Tool can't connect to ARServer 7.5
Christopher, I don't think there's a native command, but download and install lsof. It can tell you, I think. Paul. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER Sent: 14 October 2009 15:15 To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Does anyone know the equivalent command for Solaris? Solaris does have a netstat command but it does not provide the same info as the netstat on windows and I am trying to determine what port the arserverd is running on. We are trying to open the port through a firewall and need to determine which port needs to be added to the firewall rules. Any help would be appreciated. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com mailto:mary.jo...@hp.com www.hp.com http://www.hp.com/ Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Tuesday, October 13, 2009 11:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ *CONFIDENTIALITY NOTICE* This electronic message transmission contains information which may be confidential. If you are not the intended recipient, be aware that any disclosure, copying, distribution or other use of the content of this information is prohibited. If you have received this communication in error, please notify the sender immediately by e-mail and delete the original message. Northrop Grumman Information Technology Limited is a company registered in England with No.4652708. Registered Office Stratford Road, Solihull B90 4ZS. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum
Re: Client Tool can't connect to ARServer 7.5
lsof -p PID of arserverd From: Newbold, Paul Sent: 14 October 2009 16:32 To: 'arslist@ARSLIST.ORG' Subject: RE: Client Tool can't connect to ARServer 7.5 Christopher, I don't think there's a native command, but download and install lsof. It can tell you, I think. Paul. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER Sent: 14 October 2009 15:15 To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Does anyone know the equivalent command for Solaris? Solaris does have a netstat command but it does not provide the same info as the netstat on windows and I am trying to determine what port the arserverd is running on. We are trying to open the port through a firewall and need to determine which port needs to be added to the firewall rules. Any help would be appreciated. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com mailto:mary.jo...@hp.com www.hp.com http://www.hp.com/ Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Tuesday, October 13, 2009 11:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ *CONFIDENTIALITY NOTICE* This electronic message transmission contains information which may be confidential. If you are not the intended recipient, be aware that any disclosure, copying, distribution or other use of the content of this information is prohibited. If you have received this communication in error, please notify the sender immediately by e-mail and delete the original message. Northrop Grumman Information Technology Limited is a company registered in England with No.4652708. Registered Office Stratford Road,
Re: Client Tool can't connect to ARServer 7.5
Actually, There *is* a native command: pfiles pid of arserverd Sorry that was so painful! Paul. From: Newbold, Paul Sent: 14 October 2009 16:50 To: 'arslist@ARSLIST.ORG' Subject: RE: Client Tool can't connect to ARServer 7.5 lsof -p PID of arserverd From: Newbold, Paul Sent: 14 October 2009 16:32 To: 'arslist@ARSLIST.ORG' Subject: RE: Client Tool can't connect to ARServer 7.5 Christopher, I don't think there's a native command, but download and install lsof. It can tell you, I think. Paul. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER Sent: 14 October 2009 15:15 To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Does anyone know the equivalent command for Solaris? Solaris does have a netstat command but it does not provide the same info as the netstat on windows and I am trying to determine what port the arserverd is running on. We are trying to open the port through a firewall and need to determine which port needs to be added to the firewall rules. Any help would be appreciated. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com mailto:mary.jo...@hp.com www.hp.com http://www.hp.com/ Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Tuesday, October 13, 2009 11:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ *CONFIDENTIALITY NOTICE* This electronic message transmission contains information which may be confidential. If you are not the intended recipient, be aware that any disclosure, copying, distribution or other use of the content of this information is prohibited.
AD: Column Customer Relationship Management (CCRM)
Folks, As many of you know, I've been working with Column Technologies for the last year, and while I generally try to keep my work life and ARSList (ARS Community) lives separate, I'd like to make you all aware of the CCRM product release by Column Technologies, as I'm very excited about it! J I've tried to attach the datasheets for your convenience, but the listserv is rejecting me. . since they didn't come through properly, you can view more on our website using the following link: http://www.columnit.com/index.php?option=com_content http://www.columnit.com/index.php?option=com_contentview=articleid=274It emid=130 view=articleid=274Itemid=130 If anyone has any questions about the product, wants to see a demo, etc., please contact me off-list, and I'll get you in touch with the right people. Thank you all, and take care! Matt Reinfeldt ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ARS 7.1 SQL 2005 Server install error
Hi What was the resolution to this problem as I'm experiencing the exact same problem. Regards Carmen tina flores wrote: I'm installing ARS 7.1 (Server) on SQL 2005 on Windows Environment. Installation is completed with error: Unable to start the AR System service. The AR System Server could not be started. You can start it manually using the Services in the Control Panel. Checking the DB logs, it says: 10:39:38 == Query Results == Command successful sp_dropuser ARAdmin ERROR: SQL operation failed User 'ARAdmin' does not exist in the current database. (SQL Server 15008) drop database ARSystem ERROR: SQL operation failed Cannot drop the database 'ARSystem', because it does not exist or you do not have permission. (SQL Server 3701) sp_droplogin ARAdmin ERROR: SQL operation failed 'ARAdmin' is not a valid login or you do not have permission. (SQL Server 15007) I used the SA account and a valid SA password when I installed the ARS Server. Also tested connection in SQL with the SA password and tested successful. I am also logged in as an Administrator to the server where AR System is installed. I also accepted default values for the ARSystem DB Name = ARSystem; ARSystem DB User = ARAdmin and ARSystem User Password = AR#Admin# I've done installation with the client's DEV environment on SQL 2000 and didn't see this error. Client upgraded to SQL 2005 for the TEST server installation (where I am currently installing). Have you seen this error before? Are there any additional things to conside when doing the install in SQL 2005 not documented in the Installation document? Thanks for your help. Tina -- View this message in context: http://www.nabble.com/ARS-7.1-SQL-2005-Server-install-error-tp22874242p22874242.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are -- View this message in context: http://n2.nabble.com/ARS-7-1-SQL-2005-Server-install-error-tp2582756p3823923.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: AD: Column Customer Relationship Management (CCRM)
Matt, This came to me as spam.. Strange. Howard On Wed, Oct 14, 2009 at 12:34 PM, Matt Reinfeldt arsl...@mattreinfeldt.comwrote: ** Folks, As many of you know, I’ve been working with Column Technologies for the last year, and while I generally try to keep my work life and ARSList (ARS Community) lives separate, I’d like to make you all aware of the CCRM product release by Column Technologies, as I’m very excited about it! J I’ve tried to attach the datasheets for your convenience, but the listserv is rejecting me… . since they didn’t come through properly, you can view more on our website using the following link: http://www.columnit.com/index.php?option=com_contentview=articleid=274Itemid=130 If anyone has any questions about the product, wants to see a demo, etc., please contact me off-list, and I’ll get you in touch with the right people. Thank you all, and take care! Matt Reinfeldt _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Error 382
Hi everybody , I am new to this arslist . I need your help in resolving this error . I am getting this error when iam updating the email id in the people form. Please help me with the resolution steps . Thanks Regards, Ravi Chandra .R ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are image001.png
Re: Error 382
That means that a unique index has been defined on that form, and based on the field you are updating, I would say it's the email ID. This means that there is another record in the table with the value you are trying to change this record to. _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ramagiri Sent: Wednesday, October 14, 2009 10:44 AM To: arslist@ARSLIST.ORG Subject: Error 382 ** Hi everybody , I am new to this arslist . I need your help in resolving this error . I am getting this error when iam updating the email id in the people form. Please help me with the resolution steps . Thanks Regards, Ravi Chandra .R _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are image001.png
Re: AD: Column Customer Relationship Management (CCRM)
That's me. Mr. Spam. J Actually, I had to resubmit the post like three times to get it to go through, so who knows.. Thanks for letting me know, though! Take care, Matt From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Howard Richter Sent: Wednesday, October 14, 2009 11:39 AM To: arslist@ARSLIST.ORG Subject: Re: AD: Column Customer Relationship Management (CCRM) ** Matt, This came to me as spam.. Strange. Howard On Wed, Oct 14, 2009 at 12:34 PM, Matt Reinfeldt arsl...@mattreinfeldt.com wrote: ** Folks, As many of you know, I've been working with Column Technologies for the last year, and while I generally try to keep my work life and ARSList (ARS Community) lives separate, I'd like to make you all aware of the CCRM product release by Column Technologies, as I'm very excited about it! J I've tried to attach the datasheets for your convenience, but the listserv is rejecting me. . since they didn't come through properly, you can view more on our website using the following link: http://www.columnit.com/index.php?option=com_content http://www.columnit.com/index.php?option=com_contentview=articleid=274It emid=130 view=articleid=274Itemid=130 If anyone has any questions about the product, wants to see a demo, etc., please contact me off-list, and I'll get you in touch with the right people. Thank you all, and take care! Matt Reinfeldt _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Auto-find in Remedy object lists
Dear List, Let's say I am in the Admin tool looking at a list of Active Links. I want to find a Link that starts with wxyz. So I type a w in the list, and that takes me to the first link that starts with w, then I type x and that takes me to the first link that starts with wx, etc till I get to wxyz. Very handy! Now let's say I am editing a form, and I want to find a field that starts with wxyz. I type a w in the field list and that takes me to the first field that starts with w. But when I type an x it takes me to the first field that starts with x. To find wxyz I have to type a w, then scroll down till I find wxyz. Very un-handy! Is there some reason why all object lists can't use the first option? Dwayne Martin James Madison University (ARS 7.1 p3) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Error 382
LJ is correct. However, the unique index need not be on the People form. When making modifications to a People record, key values are often pushed to other forms. On occasion there may be an orphan record on one or more of the forms that this People information is pushed. (Can you save a different value for this record?) Best way to determine which forms may be getting a push is to turn on Active Link and Filter logging. Then check for unique indexes on these forms. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Wednesday, October 14, 2009 12:53 PM To: arslist@ARSLIST.ORG Subject: [Probable SPAM] Re: Error 382 ** That means that a unique index has been defined on that form, and based on the field you are updating, I would say it's the email ID. This means that there is another record in the table with the value you are trying to change this record to. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ramagiri Sent: Wednesday, October 14, 2009 10:44 AM To: arslist@ARSLIST.ORG Subject: Error 382 ** Hi everybody , I am new to this arslist . I need your help in resolving this error . I am getting this error when iam updating the email id in the people form. Please help me with the resolution steps . Thanks Regards, Ravi Chandra .R _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are image001.png
Re: Auto-find in Remedy object lists
** That has always annoyed me as well. You get the same behavior (always jumps to first letter) when selecting a form for a Set Fields or a Push fields. I haven't played with the developer studio enough to know if the same thing exists there. Thad Esser Remedy Developer Now... Just where did I put that cheese...? From: Martin, Robert marti...@jmu.edu To: arslist@ARSLIST.ORG Date: 10/14/2009 11:08 AM Subject: Auto-find in Remedy object lists Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG ** Dear List, Lets say I am in the Admin tool looking at a list of Active Links. I want to find a Link that starts with wxyz. So I type a w in the list, and that takes me to the first link that starts with w, then I type x and that takes me to the first link that starts with wx, etc till I get to wxyz. Very handy! Now lets say I am editing a form, and I want to find a field that starts with wxyz. I type a w in the field list and that takes me to the first field that starts with w. But when I type an x it takes me to the first field that starts with x. To find wxyz I have to type a w, then scroll down till I find wxyz. Very un-handy! Is there some reason why all object lists cant use the first option? Dwayne Martin James Madison University (ARS 7.1 p3) _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ *IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature. * _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_
Re: Error 382
Whenever I have received this error I have always turned on SQL logging and filter logging on the same log and it help me find what table it was being pushed to when the error occurred. Once you have the table you can backwards engineer the log to see what is wrong with the data. Kevin Begosh, RSP From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Arbot Drone Sent: Wednesday, October 14, 2009 12:13 PM To: arslist@ARSLIST.ORG Subject: Error 382 ** LJ is correct. However, the unique index need not be on the People form. When making modifications to a People record, key values are often pushed to other forms. On occasion there may be an orphan record on one or more of the forms that this People information is pushed. (Can you save a different value for this record?) Best way to determine which forms may be getting a push is to turn on Active Link and Filter logging. Then check for unique indexes on these forms. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Wednesday, October 14, 2009 12:53 PM To: arslist@ARSLIST.ORG Subject: [Probable SPAM] Re: Error 382 ** That means that a unique index has been defined on that form, and based on the field you are updating, I would say it's the email ID. This means that there is another record in the table with the value you are trying to change this record to. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ramagiri Sent: Wednesday, October 14, 2009 10:44 AM To: arslist@ARSLIST.ORG Subject: Error 382 ** Hi everybody , I am new to this arslist . I need your help in resolving this error . I am getting this error when iam updating the email id in the people form. [cid:image001.png@01CA4CC9.6D1F0F50] Please help me with the resolution steps . Thanks Regards, Ravi Chandra .R _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are inline: image001.png
Re: Auto-find in Remedy object lists
It's a conspiracy. Actually the Remedy Developer Tool lets you filter forms, AL's, filters etc so you can enter part of the name and returns what you are looking for. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Thad K Esser Sent: Wednesday, October 14, 2009 1:23 PM To: arslist@ARSLIST.ORG Subject: Re: Auto-find in Remedy object lists ** That has always annoyed me as well. You get the same behavior (always jumps to first letter) when selecting a form for a Set Fields or a Push fields. I haven't played with the developer studio enough to know if the same thing exists there. Thad Esser Remedy Developer Now... Just where did I put that cheese...? From: Martin, Robert marti...@jmu.edu To: arslist@ARSLIST.ORG Date: 10/14/2009 11:08 AM Subject: Auto-find in Remedy object lists Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG ** Dear List, Let's say I am in the Admin tool looking at a list of Active Links. I want to find a Link that starts with wxyz. So I type a w in the list, and that takes me to the first link that starts with w, then I type x and that takes me to the first link that starts with wx, etc till I get to wxyz. Very handy! Now let's say I am editing a form, and I want to find a field that starts with wxyz. I type a w in the field list and that takes me to the first field that starts with w. But when I type an x it takes me to the first field that starts with x. To find wxyz I have to type a w, then scroll down till I find wxyz. Very un-handy! Is there some reason why all object lists can't use the first option? Dwayne Martin James Madison University (ARS 7.1 p3) _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ *IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature. * _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Auto-find in Remedy object lists
So, who has tried installing any of the ARS or ITSM 7.5 components on Windows Server 2008 R2 Enterprise (x64)? I am debating putting everything on R2 (SQL, ARS, mid-tier, RKM, ITSM, SLM, whatever) since I am installing new hardware to host it all. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tommy Morris Sent: Wednesday, October 14, 2009 1:26 PM To: arslist@ARSLIST.ORG Subject: Re: Auto-find in Remedy object lists ** It's a conspiracy. Actually the Remedy Developer Tool lets you filter forms, AL's, filters etc so you can enter part of the name and returns what you are looking for. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Thad K Esser Sent: Wednesday, October 14, 2009 1:23 PM To: arslist@ARSLIST.ORG Subject: Re: Auto-find in Remedy object lists ** That has always annoyed me as well. You get the same behavior (always jumps to first letter) when selecting a form for a Set Fields or a Push fields. I haven't played with the developer studio enough to know if the same thing exists there. Thad Esser Remedy Developer Now... Just where did I put that cheese...? From: Martin, Robert marti...@jmu.edu To: arslist@ARSLIST.ORG Date: 10/14/2009 11:08 AM Subject: Auto-find in Remedy object lists Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG ** Dear List, Let's say I am in the Admin tool looking at a list of Active Links. I want to find a Link that starts with wxyz. So I type a w in the list, and that takes me to the first link that starts with w, then I type x and that takes me to the first link that starts with wx, etc till I get to wxyz. Very handy! Now let's say I am editing a form, and I want to find a field that starts with wxyz. I type a w in the field list and that takes me to the first field that starts with w. But when I type an x it takes me to the first field that starts with x. To find wxyz I have to type a w, then scroll down till I find wxyz. Very un-handy! Is there some reason why all object lists can't use the first option? Dwayne Martin James Madison University (ARS 7.1 p3) _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ *IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature. * _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
ARS 7.5 on Windows Server 2008 R2 Enterprise x64?
So, who has tried installing any of the ARS or ITSM 7.5 components on Windows Server 2008 R2 Enterprise (x64)? I am debating putting everything on R2 (SQL, ARS, mid-tier, RKM, ITSM, SLM, whatever) since I am installing new hardware to host it all. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ (sorry - missed creating a new subject while working off laptop in server room) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ADV:Kinetic Calendar receives DADMS validation
Awesome, John! For those who haven't seen this app, it is well worth looking at. Adds some very helpful functionality to ITSM. Rick -Original Message- From: John Sundberg john.sundb...@kineticdata.com Date: Wed, 14 Oct 2009 14:21:11 To: arslist@ARSLIST.ORG Subject: ADV:Kinetic Calendar receives DADMS validation I am happy to announce that Kinetic Calendar has been validated by the US Navy. Get more info here: http://tinyurl.com/yf9grbp -John -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax john.sundb...@kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ARS 7.5 on Windows Server 2008 R2 Enterprise x64?
No, not tried that. Waiting for you to do it :-) -- Jarl 2009/10/14 strauss stra...@unt.edu: ** So, who has tried installing any of the ARS or ITSM 7.5 components on Windows Server 2008 R2 Enterprise (x64)? I am debating putting everything on R2 (SQL, ARS, mid-tier, RKM, ITSM, SLM, whatever) since I am installing new hardware to host it all. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ (sorry – missed creating a new subject while working off laptop in server room) _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Auto-find in Remedy object lists
I tried using SQL Server 2008 and failed miserably, then again had issues with SQL 2008 on Server 2003 as well. Haven't gone back and tried with SQL Server 2005 yet. Sincerely, Robert Fults Coordinator and Remedy Developer UTS Support Center Florida International University http://uts.fiu.edu From: strauss [mailto:stra...@unt.edu] Sent: Wednesday, October 14, 2009 3:08 PM Subject: Re: Auto-find in Remedy object lists ** So, who has tried installing any of the ARS or ITSM 7.5 components on Windows Server 2008 R2 Enterprise (x64)? I am debating putting everything on R2 (SQL, ARS, mid-tier, RKM, ITSM, SLM, whatever) since I am installing new hardware to host it all. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tommy Morris Sent: Wednesday, October 14, 2009 1:26 PM To: arslist@ARSLIST.ORG Subject: Re: Auto-find in Remedy object lists ** It's a conspiracy. Actually the Remedy Developer Tool lets you filter forms, AL's, filters etc so you can enter part of the name and returns what you are looking for. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Thad K Esser Sent: Wednesday, October 14, 2009 1:23 PM To: arslist@ARSLIST.ORG Subject: Re: Auto-find in Remedy object lists ** That has always annoyed me as well. You get the same behavior (always jumps to first letter) when selecting a form for a Set Fields or a Push fields. I haven't played with the developer studio enough to know if the same thing exists there. Thad Esser Remedy Developer Now... Just where did I put that cheese...? From: Martin, Robert marti...@jmu.edu To: arslist@ARSLIST.ORG Date: 10/14/2009 11:08 AM Subject: Auto-find in Remedy object lists Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG ** Dear List, Let's say I am in the Admin tool looking at a list of Active Links. I want to find a Link that starts with wxyz. So I type a w in the list, and that takes me to the first link that starts with w, then I type x and that takes me to the first link that starts with wx, etc till I get to wxyz. Very handy! Now let's say I am editing a form, and I want to find a field that starts with wxyz. I type a w in the field list and that takes me to the first field that starts with w. But when I type an x it takes me to the first field that starts with x. To find wxyz I have to type a w, then scroll down till I find wxyz. Very un-handy! Is there some reason why all object lists can't use the first option? Dwayne Martin James Madison University (ARS 7.1 p3) _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ *IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature. * _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ADV:Kinetic Calendar receives DADMS validation
Thanks Rick -- I appreciate it. To make it easy for people: Overview: http://www.kineticdata.com/Products/KineticCalendar/index.html Video: http://www.kineticdata.com/Products/KineticCalendar/video/index.html Demo Request: http://www.kineticdata.com/AboutUs/RequestInformation.html -John On Oct 14, 2009, at 2:26 PM, Rick Cook wrote: ** Awesome, John! For those who haven't seen this app, it is well worth looking at. Adds some very helpful functionality to ITSM. Rick From: John Sundberg john.sundb...@kineticdata.com Date: Wed, 14 Oct 2009 14:21:11 -0500 To: arslist@ARSLIST.ORG Subject: ADV:Kinetic Calendar receives DADMS validation I am happy to announce that Kinetic Calendar has been validated by the US Navy. Get more info here: http://tinyurl.com/yf9grbp -John -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax john.sundb...@kineticdata.com _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax john.sundb...@kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
ARS/CMDB Install on 2 servers?
Someone asked me this and I cannot find a definitive answer. ARS 7.5: Can CMDB be installed separately on a different server than ARS? They are not talking server groups, they want to spread the application services over two machines, 1 for CMDB, 1 for ARS. Both would use same DB. Without going into why they want to do this, does anyone know if this is a possibility? Never crossed this bridge before. Thanks, Mark ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Navigation Field Color
I am adding a vertical navigation field to a form that has a white background. The nav field seems to have the ITSM baby blue by default. How do I change?? I assume I could set a custom CSS style, but am not sure of the syntax. Bruce Sisk PeoplePC Online A better way to Internet http://www.peoplepc.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ARS/CMDB Install on 2 servers?
I don't see how that would work, since all of the CMDB forms reside in the AR Server DB. Rick -Original Message- From: Mark Lev mark@rightstarsystems.com Date: Wed, 14 Oct 2009 17:37:41 To: arslist@ARSLIST.ORG Subject: ARS/CMDB Install on 2 servers? Someone asked me this and I cannot find a definitive answer. ARS 7.5: Can CMDB be installed separately on a different server than ARS? They are not talking server groups, they want to spread the application services over two machines, 1 for CMDB, 1 for ARS. Both would use same DB. Without going into why they want to do this, does anyone know if this is a possibility? Never crossed this bridge before. Thanks, Mark ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ARS/CMDB Install on 2 servers?
They would be using the same DB. I believe they are confused about server groups. That would do what they want. I just wanted to confirm before I responded. Thanks, Mark From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Wednesday, October 14, 2009 6:00 PM To: arslist@ARSLIST.ORG Subject: Re: ARS/CMDB Install on 2 servers? ** I don't see how that would work, since all of the CMDB forms reside in the AR Server DB. Rick From: Mark Lev mark@rightstarsystems.com Date: Wed, 14 Oct 2009 17:37:41 -0400 To: arslist@ARSLIST.ORG Subject: ARS/CMDB Install on 2 servers? Someone asked me this and I cannot find a definitive answer. ARS 7.5: Can CMDB be installed separately on a different server than ARS? They are not talking server groups, they want to spread the application services over two machines, 1 for CMDB, 1 for ARS. Both would use same DB. Without going into why they want to do this, does anyone know if this is a possibility? Never crossed this bridge before. Thanks, Mark _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ARS/CMDB Install on 2 servers?
I cannot say this for sure, But I believe it is possible but what a pain of grief and a real painfully slow server and network contention would not be good either ... You could have another sid on the same server. You would also have db contention,,, Matter a fact... You would most like get regular timeouts in processing and not finish jobs .. If you have reconcilation on both servers forget it It will not even run correctly... IMHO good luck Sent from my iPhone On Oct 14, 2009, at 6:03 PM, Mark Lev mark@rightstarsystems.com wrote: ** They would be using the same DB. I believe they are confused about server groups. That would do what they want. I just wanted to confirm before I responded. Thanks, Mark From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Wednesday, October 14, 2009 6:00 PM To: arslist@ARSLIST.ORG Subject: Re: ARS/CMDB Install on 2 servers? ** I don't see how that would work, since all of the CMDB forms reside in the AR Server DB. Rick From: Mark Lev mark@rightstarsystems.com Date: Wed, 14 Oct 2009 17:37:41 -0400 To: arslist@ARSLIST.ORG Subject: ARS/CMDB Install on 2 servers? Someone asked me this and I cannot find a definitive answer. ARS 7.5: Can CMDB be installed separately on a different server than ARS? They are not talking server groups, they want to spread the application services over two machines, 1 for CMDB, 1 for ARS. Both would use same DB. Without going into why they want to do this, does anyone know if this is a possibility? Never crossed this bridge before. Thanks, Mark _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ARS 7.5 on Windows Server 2008 R2 Enterprise x64?
I have ARS 7.5 and ITSM 7.5 running on Server 2008 (x64), but only in a development capacity. Since it is just a test box, I have everything on it including database and web server. So far, runs fine, if not a bit slowly (as expected), there were no issues on the installs (using the latest patched installers though, not the base). In fact, it was the most trouble free Remedy install I can remember in a while. I haven't tried the some of the other apps you mentioned though (RKM, SLM, etc). Jeff Jeff Maher Remedy Applications Developer/Administrator FAS IT Harvard University From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of strauss Sent: Wednesday, October 14, 2009 3:14 PM To: arslist@ARSLIST.ORG Subject: ARS 7.5 on Windows Server 2008 R2 Enterprise x64? ** So, who has tried installing any of the ARS or ITSM 7.5 components on Windows Server 2008 R2 Enterprise (x64)? I am debating putting everything on R2 (SQL, ARS, mid-tier, RKM, ITSM, SLM, whatever) since I am installing new hardware to host it all. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ (sorry - missed creating a new subject while working off laptop in server room) _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ARS/CMDB Install on 2 servers?
If you haven't seen this, it might be useful. BSM Interoperability 7.5.1 Installation Overview, 09-Apr-2009 http://documents.bmc.com/supportu/documents/13/42/101342/101342.pdf From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pat Zandi Sent: Thursday, 15 October 2009 9:22 AM To: arslist@ARSLIST.ORG Subject: Re: ARS/CMDB Install on 2 servers? ** I cannot say this for sure, But I believe it is possible but what a pain of grief and a real painfully slow server and network contention would not be good either ... You could have another sid on the same server. You would also have db contention,,, Matter a fact... You would most like get regular timeouts in processing and not finish jobs .. If you have reconcilation on both servers forget it It will not even run correctly... IMHO good luck Sent from my iPhone On Oct 14, 2009, at 6:03 PM, Mark Lev mark@rightstarsystems.com wrote: ** They would be using the same DB. I believe they are confused about server groups. That would do what they want. I just wanted to confirm before I responded. Thanks, Mark From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Wednesday, October 14, 2009 6:00 PM To: arslist@ARSLIST.ORG Subject: Re: ARS/CMDB Install on 2 servers? ** I don't see how that would work, since all of the CMDB forms reside in the AR Server DB. Rick From: Mark Lev mark@rightstarsystems.com Date: Wed, 14 Oct 2009 17:37:41 -0400 To: arslist@ARSLIST.ORG Subject: ARS/CMDB Install on 2 servers? Someone asked me this and I cannot find a definitive answer. ARS 7.5: Can CMDB be installed separately on a different server than ARS? They are not talking server groups, they want to spread the application services over two machines, 1 for CMDB, 1 for ARS. Both would use same DB. Without going into why they want to do this, does anyone know if this is a possibility? Never crossed this bridge before. Thanks, Mark _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ** This message is intended for the addressee named and may contain privileged information or confidential information or both. If you are not the intended recipient please delete it and notify the sender. **
Re: Auto-find in Remedy object lists
Unless I understood you incorrectly, it does work for me.. What works inconsistently (and I haven't been able to figure out a trend on when it works and when it doesn't) is when lets say I am mapping fields for either set fields or push field action, and I type either the field name or its avalue lets say 'Field Na for 'Field Name' or $Field Va for $Field Value$, and I get that list and click on the appropriate one, it sometimes fails to select my selection and I have to either select from the entire list or type out the full field name or value. I've had better luck though while trying to build qualifications doing the same thing.. I do not recall it not selecting what I try to select. Joe From: Tommy Morris tommy.mor...@radioshack.com To: arslist@ARSLIST.ORG Sent: Wed, October 14, 2009 2:25:46 PM Subject: Re: Auto-find in Remedy object lists ** It’s a conspiracy. Actually the Remedy Developer Tool lets you filter forms, AL’s, filters etc so you can enter part of the name and returns what you are looking for. From:Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Thad K Esser Sent: Wednesday, October 14, 2009 1:23 PM To: arslist@ARSLIST.ORG Subject: Re: Auto-find in Remedy object lists ** That has always annoyed me as well. You get the same behavior (always jumps to first letter) when selecting a form for a Set Fields or a Push fields. I haven't played with the developer studio enough to know if the same thing exists there. Thad Esser Remedy Developer Now... Just where did I put that cheese...? From: Martin, Robert marti...@jmu.edu To: arslist@ARSLIST.ORG Date: 10/14/2009 11:08 AM Subject: Auto-find in Remedy object lists Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG ** Dear List, Let’s say I am in the Admin tool looking at a list of Active Links. I want to find a Link that starts with “wxyz.” So I type a “w” in the list, and that takes me to the first link that starts with “w”, then I type “x” and that takes me to the first link that starts with “wx”, etc till I get to “wxyz.” Very handy! Now let’s say I am editing a form, and I want to find a field that starts with “wxyz.” I type a “w” in the field list and that takes me to the first field that starts with “w.” But when I type an “x” it takes me to the first field that starts with “x”. To find “wxyz” I have to type a “w”, then scroll down till I find “wxyz.” Very un-handy! Is there some reason why all object lists can’t use the first option? Dwayne Martin James Madison University (ARS 7.1 p3) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ARS/CMDB Install on 2 servers?
Oh wait , of course it can be done ! Thanks for the chart.. it is perfectly clear now. 1 esx host can have up to 28 servers installed on it. Simple. On Wed, Oct 14, 2009 at 6:46 PM, Carter, James james.carte...@det.nsw.edu.au wrote: If you haven't seen this, it might be useful. BSM Interoperability 7.5.1 Installation Overview, 09-Apr-2009 http://documents.bmc.com/supportu/documents/13/42/101342/101342.pdf From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of Pat Zandi Sent: Thursday, 15 October 2009 9:22 AM To: arslist@ARSLIST.ORG Subject: Re: ARS/CMDB Install on 2 servers? ** I cannot say this for sure, But I believe it is possible but what a pain of grief and a real painfully slow server and network contention would not be good either ... You could have another sid on the same server. You would also have db contention,,, Matter a fact... You would most like get regular timeouts in processing and not finish jobs .. If you have reconcilation on both servers forget it It will not even run correctly... IMHO good luck Sent from my iPhone On Oct 14, 2009, at 6:03 PM, Mark Lev mark@rightstarsystems.com wrote: ** They would be using the same DB. I believe they are confused about server groups. That would do what they want. I just wanted to confirm before I responded. Thanks, Mark From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of Rick Cook Sent: Wednesday, October 14, 2009 6:00 PM To: arslist@ARSLIST.ORG Subject: Re: ARS/CMDB Install on 2 servers? ** I don't see how that would work, since all of the CMDB forms reside in the AR Server DB. Rick From: Mark Lev mark@rightstarsystems.com Date: Wed, 14 Oct 2009 17:37:41 -0400 To: arslist@ARSLIST.ORG Subject: ARS/CMDB Install on 2 servers? Someone asked me this and I cannot find a definitive answer. ARS 7.5: Can CMDB be installed separately on a different server than ARS? They are not talking server groups, they want to spread the application services over two machines, 1 for CMDB, 1 for ARS. Both would use same DB. Without going into why they want to do this, does anyone know if this is a possibility? Never crossed this bridge before. Thanks, -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
AIE
All, We refreshed the dev DB with production DB and am having issues with AIE jobs. Have found that on the Instance Console it shows host as to be the production server. Question: How do I change that to dev server? Also besides changing references in connections is there any other place that I need to check. Regards ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
