Re: Using of Vendor form .............
Hi, If you have the same database vendor on both sides, creating a database link (or whatever it is called in your db) should allow you to access the data via a View-form. Vendor-integrations takes a lot of time to do from scratch. There are 3rd party vendor form connectors to various databases out there, maybe you should look at one of these? If this is only historical data, I would go for one of these solutions instead: 1. Create regular history forms in your current database, and import the data into your active AR Server 2. Create html pages of your data and store on your intranet. This can be done using RRR|ArxToHTML, but will require form definitions and arx files of your data: https://www.rrr.se/cgi/tools/main#rrrArxToHTML Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hi LJ Long wing, Thanks for the response and better solution I want to clarify first that I am trying to retrieve the external database is ARSystem 6.3 there is no ARServer just there is database in the same DB server and lot's of attachments and Tasks as well.I have created view which will get the change information to ma view form it is throwing the time out error so I have dropped using View form. So I trying to use the Vendor form can any one suggest me using the Vendor form can I be successful or is there any other different approach for this task. LJ LongWing (Head) wrote: I believe what you are looking for is a View formcreate a linked table in your DB to the remote DB's table, then build a view form on top of that view. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of gok's Sent: Friday, June 03, 2011 4:22 PM To: arslist@ARSLIST.ORG Subject: Using of Vendor form . Hi All, using Vendor form can I query external database to User tool in clarity we have external data where user what to see some information from that database. that external data can been see as a record in a regular form by clicking a button in a table. The user should not modify or delete he can only read it or query it does Vendor form satisfies this requirements. Thanks Gokul -- View this message in context: http://old.nabble.com/Using-of-Vendor-form-.-tp31769215p31769215 .html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are -- View this message in context: http://old.nabble.com/Using-of-Vendor-form-.-tp31769215p31775449.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: AIE and Currency Fields
Hi, I would suspect that the thousand-delimiter will not work. You should probably also put a currency type at the end, for example 345.99 USD. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. List, Has anyone successfully mapped values from a .csv file into the CMBD via AIE for a currency field. Error message I am getting is [Fri Jun 03 2011 12:08:35.7880] - TID: 001 ERR Error: Bad decimal value was supplied Attr Name: UnitPrice --- The curreny value is not a valid decimal value [Fri Jun 03 2011 12:08:35.7880] - TID: 001 ERR Entry 2087, was not updated due to error [Fri Jun 03 2011 12:08:35.7880] - TID: 001 ERR DataExchangeOnMatch: CompareAssetsForPull failed key = 2087, rc = 1 I am passing numbers such as 345.99 4,156 7,890.88 etc ARS 7.5 ITSM, Atrium Core 7.6 -- Kevin Begosh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Developer Studio: Can the outline of form be exported to excel/word/etc?
Hello List, With the Dev Studio, the outline feature lists the Feild ID, Name, Label, Type for forms, can this be exported to excel/word/etc? http://ars-action-request-system.1093659.n2.nabble.com/file/n6449285/test.png -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Developer-Studio-Can-the-outline-of-form-be-exported-to-excel-word-etc-tp6449285p6449285.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: AIE and Currency Fields
Thanks for the reply. I tried a bunch of different variation and I do not fully understand it but I know that this format works 32.00 32.12 You are right it does not like the thousand-delimiter. On Tue, Jun 7, 2011 at 7:55 AM, Misi Mladoniczky m...@rrr.se wrote: Hi, I would suspect that the thousand-delimiter will not work. You should probably also put a currency type at the end, for example 345.99 USD. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. List, Has anyone successfully mapped values from a .csv file into the CMBD via AIE for a currency field. Error message I am getting is [Fri Jun 03 2011 12:08:35.7880] - TID: 001 ERR Error: Bad decimal value was supplied Attr Name: UnitPrice --- The curreny value is not a valid decimal value [Fri Jun 03 2011 12:08:35.7880] - TID: 001 ERR Entry 2087, was not updated due to error [Fri Jun 03 2011 12:08:35.7880] - TID: 001 ERR DataExchangeOnMatch: CompareAssetsForPull failed key = 2087, rc = 1 I am passing numbers such as 345.99 4,156 7,890.88 etc ARS 7.5 ITSM, Atrium Core 7.6 -- Kevin Begosh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are -- Kevin Begosh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Disabling Audit when importing records into Audit form
Hi, As the system prevents you to import records into an audit form, I am trying to find the best way to disable the audit functionality via the API. One problem is that the audit form may have several parents, and it seems necessary to go through the audit properties of all forms in the system, in order to find all parents. Then you need to disable the audit temporarily on all parents. This is both slow and complex to restore if something goes wrong. I found the constant AR_AUDIT_FORCE_DISABLE in ar.h. Anyone knows how to use it? /* Bit mask for audit set option */ #define AR_AUDIT_FORCE_DISABLE 0x0001 /* Forcfully disable the audit on the base form */ /* though the audit on the dependent form is enabled */ Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio: Can the outline of form be exported to excel/word/etc?
Hi,
If you export your forms to an arx-file, RRR|DefFieldList utility can
convert it to a format suitable for Excel.
Download at: https://www.rrr.se/cgi/tools/main#rrrDefFieldList
usage: rrrDefFieldList [ -splitrows ] file.def [ result.{skv|txt|xls} ]
Using the def-file, a list of all data fields are produced with various
information.
The listed information includes information about Form, Id, Name, Label,
Type, Option, Length, Enum-values, Default, Pattern and Menu of each
field.
-splitrows option will make separate rows for each selection-field-value
and/or label.
The TXT-format produces a tab separated list (default).
The SKV-format produces a semicolon separated list.
The XLS-format produces an MS Excel file.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
Hello List,
With the Dev Studio, the outline feature lists the Feild ID, Name, Label,
Type for forms, can this be exported to excel/word/etc?
http://ars-action-request-system.1093659.n2.nabble.com/file/n6449285/test.png
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Re: Using of Vendor form .............
Hi Misi, Thanks for responce I like what you suggested for me but option 1) I suggested this to my manager he is totally against to it. option 2 how much it costs I don't know I need to check it. Thanks G Misi Mladoniczky wrote: Hi, If you have the same database vendor on both sides, creating a database link (or whatever it is called in your db) should allow you to access the data via a View-form. Vendor-integrations takes a lot of time to do from scratch. There are 3rd party vendor form connectors to various databases out there, maybe you should look at one of these? If this is only historical data, I would go for one of these solutions instead: 1. Create regular history forms in your current database, and import the data into your active AR Server 2. Create html pages of your data and store on your intranet. This can be done using RRR|ArxToHTML, but will require form definitions and arx files of your data: https://www.rrr.se/cgi/tools/main#rrrArxToHTML Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hi LJ Long wing, Thanks for the response and better solution I want to clarify first that I am trying to retrieve the external database is ARSystem 6.3 there is no ARServer just there is database in the same DB server and lot's of attachments and Tasks as well.I have created view which will get the change information to ma view form it is throwing the time out error so I have dropped using View form. So I trying to use the Vendor form can any one suggest me using the Vendor form can I be successful or is there any other different approach for this task. LJ LongWing (Head) wrote: I believe what you are looking for is a View formcreate a linked table in your DB to the remote DB's table, then build a view form on top of that view. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of gok's Sent: Friday, June 03, 2011 4:22 PM To: arslist@ARSLIST.ORG Subject: Using of Vendor form . Hi All, using Vendor form can I query external database to User tool in clarity we have external data where user what to see some information from that database. that external data can been see as a record in a regular form by clicking a button in a table. The user should not modify or delete he can only read it or query it does Vendor form satisfies this requirements. Thanks Gokul -- View this message in context: http://old.nabble.com/Using-of-Vendor-form-.-tp31769215p31769215 .html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are -- View this message in context: http://old.nabble.com/Using-of-Vendor-form-.-tp31769215p31775449.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are -- View this message in context: http://old.nabble.com/Using-of-Vendor-form-.-tp31769215p31792098.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Escalations - question over create time and timestamps
I have an escalation that is almost working fine, but appears to be generating some inconsistent date/time values. Within the escalation, it has a push fields creating an audit record of an sla failure, and putting $timestamp$ in an event date time field. The problem appears to be that the system generated create date, that i would normally assume to be close to the timestamp value, very definitely isn't. We're seeing some large discrepancies. For example : create date 6/6/2011 at 19.23:29 timestamp 6/6/2011 at 19.12:55 any suggestions as to what could be causing such a large discrepancy in what should be identical values? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Escalations - question over create time and timestamps
I believe $TIMESTAMP$ is the transaction start time (which on large escalations can be off as the transaction grows) Change over to using $SERVERTIMESTAMP$ (which should be the current date and time from the server) Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of daddy.bar...@gmail.com Sent: Tuesday, June 07, 2011 9:58 AM To: arslist@ARSLIST.ORG Subject: Escalations - question over create time and timestamps I have an escalation that is almost working fine, but appears to be generating some inconsistent date/time values. Within the escalation, it has a push fields creating an audit record of an sla failure, and putting $timestamp$ in an event date time field. The problem appears to be that the system generated create date, that i would normally assume to be close to the timestamp value, very definitely isn't. We're seeing some large discrepancies. For example : create date 6/6/2011 at 19.23:29 timestamp 6/6/2011 at 19.12:55 any suggestions as to what could be causing such a large discrepancy in what should be identical values?
Re: Process Question - Problem Assignee vs Assigned Group
Hi Nathan, I ran into the same issue. BTW, this situation you are describing is also present in ITSM 7.6.4. Fortunately, the fix for this is simple. With the user tool, open form SYS:Status Transition Rules, and do the following query: 'Reference Form' = PBM:Problem Investigation You will see all the valid status transitions per role. So what you got to do, is manually create additional status transition entries for the Application Manager role. As you can see, there are many more status transition rules for the Application Assignee role than the Application Manager role. In our case, I created the missing status transition entries, so that Application Manager has the same status transitions as the Application Assignee We already did this in ITSM 7.5.1, and tested this and found no issues. This fix should work well in ITSM 7.6.0, 7.6.3 and 7.6.4. FYI, I had very long and quite frankly heated conversations with BMC Support on this, because I wanted to categorize this as a defect; Initially, BMC support did not want to categorize this as a defect, but in the end they did. I believe I also submitted an RFE. Generally speaking, I feel the problem module has not been UA tested enough by BMC to uncover this kind if silliness and inconsistencies. Hope this helps Guillaume From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on behalf of Nathan Aker [nathan_a...@mcafee.com] Sent: Thursday, June 02, 2011 11:53 AM To: arslist@ARSLIST.ORG Subject: Process Question - Problem Assignee vs Assigned Group ** I've got kind of a theoretical/process oriented question regarding the problem management process as implemented in the Remedy Problem Mgt module. In the tool, workflow enforces that an assignee (or assigned group member) cannot update the PBI until it is moved to an Under Investigation status. However, the Problem Coordinator cannot simply assign to a group and move to Under Investigation... the coordinator is forced to assign an individual (or let the assignment engine do it). This workflow basically prevents a queue mentality where items are assigned to the group and picked up by available group members or assigned out by a queue manager. Our issue is the Problem Coordinator does not have intimate knowledge of the support groups availability/skill sets so is forced to contact the group manager or a SME to find out the appropriate assignee which introduces a lot of additional manual communication efforts that would be alleviated if he could simply assign to the Support Group and let them manage it from there and pick their own assignee. Anyone encountered this and what did you come up with in terms of a process/workaround? Thanks. Nathan Nathan Aker ITSM Solution Architect McAfee, Inc. 5000 Headquarters Drive Plano, TX 75024 Direct: 972.963.7611 Mobile: 469.644.7402 Web:www.mcafee.comhttp://internal.nai.com/division/marketing/BrandMarketing/templates/www.mcafee.com [cid:image001.jpg@01CC2113.55233E10] The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments. _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are inline: image001.jpg
SLM Measurement
Does anyone know how are those two fields generated? OVERALLELAPSEDTIME DOWNELAPSEDTIME Thanks, -Moe ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Reading a file into a field
Assuming the username of the workstation is the same as the Remedy username, you might be able to use something like this for your qualification C:\Documents and Settings\$USER$\My Documents\file.csv First use a set field and the display Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Monday, June 06, 2011 9:20 PM To: arslist@ARSLIST.ORG Subject: Re: Reading a file into a field ** You have to set the view field to the file name with the full file path.. some systems do not like long file names so in case of long file or directory names you may have to convert those into the 8.3 DOS format if you know what I mean.. Joe From: Shafqat Ayazmailto:shafq...@yahoo.com Sent: Monday, June 06, 2011 8:39 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Reading a file into a field ** Hi Joe the file is on the client and i want to show it on the client so no server side activity involved. I want to show the contents of the file in a View file, but i am not getting the input correct. ARS 7.6.04 Oracle Client Windows Shafqat Ayaz From: Joe Martin D'Souza jdso...@shyle.net To: arslist@ARSLIST.ORG Sent: Monday, June 6, 2011 10:52 AM Subject: Re: Reading a file into a field ** Questions Is the CSV file on the server or client? Is it a static file or is the file modified over time? What database? What version? Possible Answers Hopefully the file resides on the server?.. If so AIE would be an easy tool to use to pump the file into a resident table within the ARS created for that.. If the file is on the client you may have some limitations.. You could view the file using the view field, and there are a few things you may be able to do on viewing the file.. Something you may have to play around with.. Running AIE jobs from a client if this file is on every user client is not really a feasible solution.. If you are using MS-SQL as the underlying database, MS-SQL had DTS (data transformation services) that could read csv files to update database tables. That could be another option – Having said that, DTS was taken away from the post 7.x versions of MS-SQL, but I think Microsoft replaced it with some other tool that does similar stuff.. Joe From: Shafqat Ayazmailto:shafq...@yahoo.com Sent: Friday, June 03, 2011 11:21 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Reading a file into a field ** Hi I remember a while back a thread on how to read a CSV file into a field. Unfortunately i cannot seem to access the ARSList archive. If anyone remembers or knows how to do this and would not mind sharing, I would be extremely grateful. Many thanks in advance Shafqat Ayaz _attend WWRUG11 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited.
Compound qualification for a GetList web service
Hi Folks,
I need some help formulating a qualification for a GetList web service.
Simplistically, I want to do the following:
(XPATH(/ROOT/Qualification)) AND ('distribution' != Internal)
But this is not syntactically correct. In words, I want to take whatever
qualification the user has supplied and add the:
('distribution' != Internal)
clause to the qualification that gets passed to the service. 'distribution'
is a field on the form being searched.
Is there a syntax for this? Is it possible to build something like this
using EXTERNAL()?
I am just learning about creating and consuming ARS web services so any
guidance and/or insights will be greatly appreciated.
ARS 7.6.03
Solaris 10
Oracle 11.2.0.1.0 - 64bit
Thanks.
Larry
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Re: Using of Vendor form .............
Hi, It (RRR|ArxToHTML) costs zero, but you will not be able to do regular Remedy-searches in your data. Depending on your layout requirements rrrArxToHTML may or may not fit your needs. You may import a sub-set of the data into your current Remedy instance to allow limited searches, and then have links to show the actual ticket content. Or you may have some other google-type thing index your data to allow full text search in some web page. If the layout of the ArxToHTML-conversion does not fit, you can always talk to me. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hi Misi, Thanks for responce I like what you suggested for me but option 1) I suggested this to my manager he is totally against to it. option 2 how much it costs I don't know I need to check it. Thanks G Misi Mladoniczky wrote: Hi, If you have the same database vendor on both sides, creating a database link (or whatever it is called in your db) should allow you to access the data via a View-form. Vendor-integrations takes a lot of time to do from scratch. There are 3rd party vendor form connectors to various databases out there, maybe you should look at one of these? If this is only historical data, I would go for one of these solutions instead: 1. Create regular history forms in your current database, and import the data into your active AR Server 2. Create html pages of your data and store on your intranet. This can be done using RRR|ArxToHTML, but will require form definitions and arx files of your data: https://www.rrr.se/cgi/tools/main#rrrArxToHTML Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hi LJ Long wing, Thanks for the response and better solution I want to clarify first that I am trying to retrieve the external database is ARSystem 6.3 there is no ARServer just there is database in the same DB server and lot's of attachments and Tasks as well.I have created view which will get the change information to ma view form it is throwing the time out error so I have dropped using View form. So I trying to use the Vendor form can any one suggest me using the Vendor form can I be successful or is there any other different approach for this task. LJ LongWing (Head) wrote: I believe what you are looking for is a View formcreate a linked table in your DB to the remote DB's table, then build a view form on top of that view. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of gok's Sent: Friday, June 03, 2011 4:22 PM To: arslist@ARSLIST.ORG Subject: Using of Vendor form . Hi All, using Vendor form can I query external database to User tool in clarity we have external data where user what to see some information from that database. that external data can been see as a record in a regular form by clicking a button in a table. The user should not modify or delete he can only read it or query it does Vendor form satisfies this requirements. Thanks Gokul -- View this message in context: http://old.nabble.com/Using-of-Vendor-form-.-tp31769215p31769215 .html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are -- View this message in context: http://old.nabble.com/Using-of-Vendor-form-.-tp31769215p31775449.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are -- View this message in context: http://old.nabble.com/Using-of-Vendor-form-.-tp31769215p31792098.html Sent from the ARS (Action
Re: Developer Studio: Can the outline of form be exported to excel/word/etc?
You could just right click on the form and choose document. That gives you plenty of options that should fulfill your needs if I understand them. HTH, Brian Goralczyk On Tue, Jun 7, 2011 at 6:20 AM, DDussie ddus...@aim.com wrote: Hello List, With the Dev Studio, the outline feature lists the Feild ID, Name, Label, Type for forms, can this be exported to excel/word/etc? http://ars-action-request-system.1093659.n2.nabble.com/file/n6449285/test.png -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Developer-Studio-Can-the-outline-of-form-be-exported-to-excel-word-etc-tp6449285p6449285.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are -- Brian Goralczyk Phone 574-643-1144 Email bgoralc...@gmail.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Remedy Asset Management Relationships tab
Hi, (1) do you have definitions for Asset Management relationships. In Remedy AM, I can add a related CI but what do (Component of, Dependency of, Impacts, Member of Collection) mean? (2) Do you have definitions for Parent/Child? If we have just an interface going into another CI, is that a parent or child of the receiver? Thanks! -- View this message in context: http://old.nabble.com/Remedy-Asset-Management-Relationships-tab-tp31795788p31795788.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
AIE Mapping Against Base Element
List, Has anyone built a AIE mapping against BMC_BaseElement. I have a mapping built against Computer System and I want to use it for a number of other classes. Instead of building it a bunch of times I was thinking lean and trying to create it once against base element. I have a Primary Key of Lets say Asset ID and two data mapping fields and that is it. I am not creating records only updating. When I look at the logs it looks as if AIE cannot find the file and it tries to create it. The ARSystem count is 0 when it should be 1. This same mapping runs against the computer system class and works fine. Any ideas, is there a step with Base Element I am missing. I have built workflow against Base Element that modified and created records and had no problems. I can also build a staging form that can handle this but I wanted to have it handled in AIE mapping since I am only updated a field or two and that is it. CMDB 7.6 ARS 7.5 -- Kevin Begosh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio: Can the outline of form be exported to excel/word/etc?
Brain, Thank you. Document feature is exactly what i'm looking for. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Developer-Studio-Can-the-outline-of-form-be-exported-to-excel-word-etc-tp6449285p6451553.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: AIE Mapping Against Base Element
All of the workflow to properly create CMDB entries are on the join forms so you should never try to either create or modify the base element form. -Original Message- From: Kevin Begosh kbeg...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Jun 7, 2011 5:46 pm Subject: AIE Mapping Against Base Element ** List, Has anyone built a AIE mapping against BMC_BaseElement. I have a mapping built against Computer System and I want to use it for a number of other classes. Instead of building it a bunch of times I was thinking lean and trying to create it once against base element. I have a Primary Key of Lets say Asset ID and two data mapping fields and that is it. I am not creating records only updating. When I look at the logs it looks as if AIE cannot find the file and it tries to create it. The ARSystem count is 0 when it should be 1. This same mapping runs against the computer system class and works fine. Any ideas, is there a step with Base Element I am missing. I have built workflow against Base Element that modified and created records and had no problems. I can also build a staging form that can handle this but I wanted to have it handled in AIE mapping since I am only updated a field or two and that is it. CMDB 7.6 ARS 7.5 -- Kevin Begosh _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: AIE Mapping Against Base Element
So you are saying we should never create a AIE mapping against base element? On Tue, Jun 7, 2011 at 6:11 PM, Roger Justice rjust2...@aol.com wrote: ** All of the workflow to properly create CMDB entries are on the join forms so you should never try to either create or modify the base element form. -Original Message- From: Kevin Begosh kbeg...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Jun 7, 2011 5:46 pm Subject: AIE Mapping Against Base Element ** List, Has anyone built a AIE mapping against BMC_BaseElement. I have a mapping built against Computer System and I want to use it for a number of other classes. Instead of building it a bunch of times I was thinking lean and trying to create it once against base element. I have a Primary Key of Lets say Asset ID and two data mapping fields and that is it. I am not creating records only updating. When I look at the logs it looks as if AIE cannot find the file and it tries to create it. The ARSystem count is 0 when it should be 1. This same mapping runs against the computer system class and works fine. Any ideas, is there a step with Base Element I am missing. I have built workflow against Base Element that modified and created records and had no problems. I can also build a staging form that can handle this but I wanted to have it handled in AIE mapping since I am only updated a field or two and that is it. CMDB 7.6 ARS 7.5 -- Kevin Begosh _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Kevin Begosh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: AIE Mapping Against Base Element
Best Practice is to only use the Join forms, so no do not do a mapping against Base Element. -Original Message- From: Kevin Begosh kbeg...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Jun 7, 2011 6:16 pm Subject: Re: AIE Mapping Against Base Element ** So you are saying we should never create a AIE mapping against base element? On Tue, Jun 7, 2011 at 6:11 PM, Roger Justice rjust2...@aol.com wrote: ** All of the workflow to properly create CMDB entries are on the join forms so you should never try to either create or modify the base element form. -Original Message- From: Kevin Begosh kbeg...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Jun 7, 2011 5:46 pm Subject: AIE Mapping Against Base Element ** List, Has anyone built a AIE mapping against BMC_BaseElement. I have a mapping built against Computer System and I want to use it for a number of other classes. Instead of building it a bunch of times I was thinking lean and trying to create it once against base element. I have a Primary Key of Lets say Asset ID and two data mapping fields and that is it. I am not creating records only updating. When I look at the logs it looks as if AIE cannot find the file and it tries to create it. The ARSystem count is 0 when it should be 1. This same mapping runs against the computer system class and works fine. Any ideas, is there a step with Base Element I am missing. I have built workflow against Base Element that modified and created records and had no problems. I can also build a staging form that can handle this but I wanted to have it handled in AIE mapping since I am only updated a field or two and that is it. CMDB 7.6 ARS 7.5 -- Kevin Begosh _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Kevin Begosh _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: AIE Mapping Against Base Element
What if you do not know what class the data is in. For instance if you where given a file of financial data for something like that with Asset ID's and that is it. How would you update the classes then, have a staging form that queries and brings in the class and then have workflow that pushes to that class? On Tue, Jun 7, 2011 at 6:23 PM, Roger Justice rjust2...@aol.com wrote: ** Best Practice is to only use the Join forms, so no do not do a mapping against Base Element. -Original Message- From: Kevin Begosh kbeg...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Jun 7, 2011 6:16 pm Subject: Re: AIE Mapping Against Base Element ** So you are saying we should never create a AIE mapping against base element? On Tue, Jun 7, 2011 at 6:11 PM, Roger Justice rjust2...@aol.com wrote: ** All of the workflow to properly create CMDB entries are on the join forms so you should never try to either create or modify the base element form. -Original Message- From: Kevin Begosh kbeg...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Jun 7, 2011 5:46 pm Subject: AIE Mapping Against Base Element ** List, Has anyone built a AIE mapping against BMC_BaseElement. I have a mapping built against Computer System and I want to use it for a number of other classes. Instead of building it a bunch of times I was thinking lean and trying to create it once against base element. I have a Primary Key of Lets say Asset ID and two data mapping fields and that is it. I am not creating records only updating. When I look at the logs it looks as if AIE cannot find the file and it tries to create it. The ARSystem count is 0 when it should be 1. This same mapping runs against the computer system class and works fine. Any ideas, is there a step with Base Element I am missing. I have built workflow against Base Element that modified and created records and had no problems. I can also build a staging form that can handle this but I wanted to have it handled in AIE mapping since I am only updated a field or two and that is it. CMDB 7.6 ARS 7.5 -- Kevin Begosh _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Kevin Begosh _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Kevin Begosh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: AIE Mapping Against Base Element
The question is how do you not know what class it is in. Also you can do a staging form for this that will do a query against the Base Element to get the class id and then do the push to the right class. -Original Message- From: Kevin Begosh kbeg...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Jun 7, 2011 6:27 pm Subject: Re: AIE Mapping Against Base Element ** What if you do not know what class the data is in. For instance if you where given a file of financial data for something like that with Asset ID's and that is it. How would you update the classes then, have a staging form that queries and brings in the class and then have workflow that pushes to that class? On Tue, Jun 7, 2011 at 6:23 PM, Roger Justice rjust2...@aol.com wrote: ** Best Practice is to only use the Join forms, so no do not do a mapping against Base Element. -Original Message- From: Kevin Begosh kbeg...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Jun 7, 2011 6:16 pm Subject: Re: AIE Mapping Against Base Element ** So you are saying we should never create a AIE mapping against base element? On Tue, Jun 7, 2011 at 6:11 PM, Roger Justice rjust2...@aol.com wrote: ** All of the workflow to properly create CMDB entries are on the join forms so you should never try to either create or modify the base element form. -Original Message- From: Kevin Begosh kbeg...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Jun 7, 2011 5:46 pm Subject: AIE Mapping Against Base Element ** List, Has anyone built a AIE mapping against BMC_BaseElement. I have a mapping built against Computer System and I want to use it for a number of other classes. Instead of building it a bunch of times I was thinking lean and trying to create it once against base element. I have a Primary Key of Lets say Asset ID and two data mapping fields and that is it. I am not creating records only updating. When I look at the logs it looks as if AIE cannot find the file and it tries to create it. The ARSystem count is 0 when it should be 1. This same mapping runs against the computer system class and works fine. Any ideas, is there a step with Base Element I am missing. I have built workflow against Base Element that modified and created records and had no problems. I can also build a staging form that can handle this but I wanted to have it handled in AIE mapping since I am only updated a field or two and that is it. CMDB 7.6 ARS 7.5 -- Kevin Begosh _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Kevin Begosh _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Kevin Begosh _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Midtier 7.6.4
We just updated to Midtier 7.6.4 from 7.5 p4 (we are still on AR Server 7.5 p4). Is anyone else experiencing this? (see below) I'm getting a Caught exception:Object doesn't support this Property or method. When I got rid of the Close Window Action (in an Active Link), this error went away. I'm also getting a Caugh exception:Permission denied error when a PERFORM-ACTION-EXIT-APP action is performed. I haven't gotten rid of that action, but I bet when I do, I won't see this error anymore. Of course this wasn't happening with 7.5 p4 Lisa Kemes AR System Developer TE Information Systems Global Infrastructure and Ops +01 717 810 2408 tel +01 717 602 9460 mobile lisa.ke...@te.com MS 161-43 P.O. Box 3608 Harrisburg, PA 17105-3608 [cid:image001.gif@01CC2542.1A1EB0F0]http://www.te.com/ www.te.comhttp://www.te.com/ [cid:image002.png@01CC2542.1A1EB0F0]http://twitter.com/teconnectivity[cid:image003.png@01CC2542.1A1EB0F0]http://www.facebook.com/teconnectivity[cid:image004.png@01CC2542.1A1EB0F0]http://www.flickr.com/photos/teconnectivity/[cid:image005.png@01CC2542.1A1EB0F0]http://www.linkedin.com/groups?gid=1591657[cid:image006.png@01CC2542.1A1EB0F0]http://www.youtube.com/teconnectivity ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are inline: image001.gifinline: image002.pnginline: image003.pnginline: image004.pnginline: image005.pnginline: image006.png
Re: Escalations - question over create time and timestamps
The escalation processes through all the records in the form, and completes it's tasks where a record matches the qualification. Your timestamp is when the workflow hit that record and populated the time at that moment, and the createdate is when the push was committed to the database. In-between those times, there is the time that other workflow will get triggered and run. For example, turn on logging and push to bmc_computersystem, You will see work flow hit all the classes between it and base_element. The time adds up by the time it's done. Turn on filter and SQL logging just before escalation runs and then off when done. Load the logs and trace through one record. You will see why there is a difference. Brent... Sent from my iPhone On Jun 7, 2011, at 7:58 AM, daddy.bar...@gmail.com daddy.bar...@gmail.com wrote: I have an escalation that is almost working fine, but appears to be generating some inconsistent date/time values. Within the escalation, it has a push fields creating an audit record of an sla failure, and putting $timestamp$ in an event date time field. The problem appears to be that the system generated create date, that i would normally assume to be close to the timestamp value, very definitely isn't. We're seeing some large discrepancies. For example : create date 6/6/2011 at 19.23:29 timestamp 6/6/2011 at 19.12:55 any suggestions as to what could be causing such a large discrepancy in what should be identical values? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Compound qualification for a GetList web service
Hi Larry,
Yes you can do it.
In qualification bar, you should have an option of using either the field from
the form or an element from XPATH.
What you mentioned below should work.
Thanks
Chintan.
--- On Tue, 6/7/11, L G Robinson n...@ncsu.edu wrote:
From: L G Robinson n...@ncsu.edu
Subject: Compound qualification for a GetList web service
To: arslist@ARSLIST.ORG
Date: Tuesday, June 7, 2011, 12:23 PM
**
Hi Folks,
I need some help formulating a qualification for a GetList web service.
Simplistically, I want to do the following:
(XPATH(/ROOT/Qualification)) AND ('distribution' != Internal)
But this is not syntactically correct. In words, I want to take whatever
qualification the user has supplied and add the:
('distribution' != Internal)
clause to the qualification that gets passed to the service. 'distribution' is
a field on the form being searched.
Is there a syntax for this? Is it possible to build something like this using
EXTERNAL()?
I am just learning about creating and consuming ARS web services so any
guidance and/or insights will be greatly appreciated.
ARS 7.6.03Solaris 10Oracle 11.2.0.1.0 - 64bit
Thanks.Larry
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Re: AIE Mapping Against Base Element
If you are just updating and do not wish the OOB filters to kick off the Base Element is safe enough to import to from AIE. I recently imported around 400k assets from a 5.5 system into CMDB 7.6p1 and the only way that I could pull it off in a timely manner was to run them into BE. I imported them into the BMC.SANDBOX dataset and let the OOB reconciliation jobs pull them into BMC.ASSET. Worked great. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Tuesday, June 07, 2011 5:35 PM To: arslist@ARSLIST.ORG Subject: Re: AIE Mapping Against Base Element ** The question is how do you not know what class it is in. Also you can do a staging form for this that will do a query against the Base Element to get the class id and then do the push to the right class. -Original Message- From: Kevin Begosh kbeg...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Jun 7, 2011 6:27 pm Subject: Re: AIE Mapping Against Base Element ** What if you do not know what class the data is in. For instance if you where given a file of financial data for something like that with Asset ID's and that is it. How would you update the classes then, have a staging form that queries and brings in the class and then have workflow that pushes to that class? On Tue, Jun 7, 2011 at 6:23 PM, Roger Justice rjust2...@aol.com wrote: ** Best Practice is to only use the Join forms, so no do not do a mapping against Base Element. -Original Message- From: Kevin Begosh kbeg...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Jun 7, 2011 6:16 pm Subject: Re: AIE Mapping Against Base Element ** So you are saying we should never create a AIE mapping against base element? On Tue, Jun 7, 2011 at 6:11 PM, Roger Justice rjust2...@aol.com wrote: ** All of the workflow to properly create CMDB entries are on the join forms so you should never try to either create or modify the base element form. -Original Message- From: Kevin Begosh kbeg...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Jun 7, 2011 5:46 pm Subject: AIE Mapping Against Base Element ** List, Has anyone built a AIE mapping against BMC_BaseElement. I have a mapping built against Computer System and I want to use it for a number of other classes. Instead of building it a bunch of times I was thinking lean and trying to create it once against base element. I have a Primary Key of Lets say Asset ID and two data mapping fields and that is it. I am not creating records only updating. When I look at the logs it looks as if AIE cannot find the file and it tries to create it. The ARSystem count is 0 when it should be 1. This same mapping runs against the computer system class and works fine. Any ideas, is there a step with Base Element I am missing. I have built workflow against Base Element that modified and created records and had no problems. I can also build a staging form that can handle this but I wanted to have it handled in AIE mapping since I am only updated a field or two and that is it. CMDB 7.6 ARS 7.5 -- Kevin Begosh _attend WWRUG11 www.wwrug.com http://www.wwrug.com/ ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com http://www.wwrug.com/ ARSlist: Where the Answers Are_ -- Kevin Begosh _attend WWRUG11 www.wwrug.com http://www.wwrug.com/ ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com http://www.wwrug.com/ ARSlist: Where the Answers Are_ -- Kevin Begosh _attend WWRUG11 www.wwrug.com http://www.wwrug.com/ ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Service Targets:able to import all the info , except for Actions !
Hi Folks, Am able to import service targets from 7.1 to 7.6.04 ( we have to port all the Incidents from 7.1 along with associated service targets ( that is the Challenge ) but, except for the Actions , All other Information is getting Imported. have followed the BMC procedure, some how the Actions are not getting populated ! 1. Can we keep the TimeStamps as in old set-up (7.1) and keep the SLA working after moving the incidents to new environment(7.6.04) of those tickets which are, say still NOT resolved ? Any suggestions / recommendations . Rgds-Ghana. -- View this message in context: http://old.nabble.com/Service-Targets%3Aable-to-import-all-the-info-%2C-except-for-Actions-%21-tp31797742p31797742.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Service Targets:able to import all the info , except for Actions !
Hi Folks, Am able to import service targets from 7.1 to 7.6.04 ( we have to port all the Incidents from 7.1 along with associated service targets ( that is the Challenge ) but, except for the Actions , All other Information is getting Imported. have followed the BMC procedure, some how the Actions are not getting populated ! 1. Can we keep the TimeStamps as in old set-up (7.1) and keep the SLA working after moving the incidents to new environment(7.6.04) of those tickets which are, say still NOT resolved ? Any suggestions / recommendations . Rgds-Ghana. -- View this message in context: http://old.nabble.com/Service-Targets%3Aable-to-import-all-the-info-%2C-except-for-Actions-%21-tp31797748p31797748.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Midtier 7.6.4
Probably stating the obvious, but have you cleared browser and mid-tier cache after the upgrade? I've seen some of these errors on occasion if I haven't flushed my local browser cache after a code change. -Patrick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa Sent: June 7, 2011 6:39 PM To: arslist@ARSLIST.ORG Subject: Midtier 7.6.4 We just updated to Midtier 7.6.4 from 7.5 p4 (we are still on AR Server 7.5 p4). Is anyone else experiencing this? (see below) I'm getting a Caught exception:Object doesn't support this Property or method. When I got rid of the Close Window Action (in an Active Link), this error went away. I'm also getting a Caugh exception:Permission denied error when a PERFORM-ACTION-EXIT-APP action is performed. I haven't gotten rid of that action, but I bet when I do, I won't see this error anymore. Of course this wasn't happening with 7.5 p4 Lisa Kemes AR System Developer TE Information Systems Global Infrastructure and Ops +01 717 810 2408 tel +01 717 602 9460 mobile lisa.ke...@te.com MS 161-43 P.O. Box 3608 Harrisburg, PA 17105-3608 http://www.te.com/ www.te.com http://www.te.com/ http://twitter.com/teconnectivity http://www.facebook.com/teconnectivity http://www.flickr.com/photos/teconnectivity/ http://www.linkedin.com/groups?gid=1591657 http://www.youtube.com/teconnectivity _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are image001.gifimage007.jpgimage008.jpgimage009.jpgimage010.jpgimage011.jpg
