Re: ARERR 8958 The Date Value is Invalid
Thank you this is helpful Regards, Uday On Wed, Jan 8, 2014 at 9:23 PM, Bryan Waters bryancwat...@gmail.com wrote: ** We discovered an issue with the Application Business Time process which would generate this error when calculating dates in 2014. This is a known issue/defect with ARS v 7.1.x, 7.5.x, and earlier versions of 7.6.04(see below). We were able to get a hotfix from BMC for ARS v7.1. You should be able to support a request to BMC Support and get the appropriate hotfix for your environment. KA407525 Problem Following is a filter logging excerpt with an example of a service target due date year that is incorrectly calculated to be 1969 rather than 2014: FLTR Checking SLM:Measurement:ReqProcOverallStartTimeUpdateSLODueDateX (0) FLTR -- Passed -- perform actions FLTR 0: Set Fields FLTR Application-Bus-Time2-Assoc-Add 1386103010 2592000 1 -e FLTR Exit code: 0 Value: 0 FLTR SVTDueDate (300364900) = 12/31/69 17:00:00 The expectation is that 30 days (2592000 seconds) will be added to 3 Dec 2013 20:36:50 UTC (1386103010) with a calculated due date of 2 Jan 2014 20:36:50 UTC (1386103010 + 2592000 = 1388695010). Instead, the date is calculated to 31 Dec 1969 17:00:00 *Solution* There is a known defect with business time calculation of a date past 12/31/2013 8:00:00 UTC because of a hard limit of 31 Dec 2013 08:00:00 UTC: please reference SW00379074. This has been fixed in v7.6.04 SP5 and later releases of ARServer. There will be no backport of this fix to earlier releases and resolution of this problem is upgrade to a version of ARServer where the hard limit with business time calculation is no longer in effect. Please note that the problem is with ARServer business time functions and is not an SLM workflow issue, which simply leverages those business time functions in workflow where service target and other SLM dates are calculated. The attached document describes a workaround which could help in some issues where a hotfix is not currently available (such as in version 7.6.03) *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Ramesh Alla *Sent:* Tuesday, January 07, 2014 7:14 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: ARERR 8958 The Date Value is Invalid ** I guess, the business time segments related to this specific support group have invalid dates? -- Date: Fri, 3 Jan 2014 15:27:46 + From: mm3...@att.com Subject: Re: ARERR 8958 The Date Value is Invalid To: arslist@ARSLIST.ORG ** Have you checked the field type to see if it is valid? *From:* Action Request System discussion list(ARSList) [ mailto:arslist@arslist.org arslist@arslist.org] *On Behalf Of *uday kiran *Sent:* Thursday, January 02, 2014 1:34 PM *To:* arslist@arslist.org *Subject:* ARERR 8958 The Date Value is Invalid ** Hi Team, I am seeing ARERR 8985 The Date Value is Invalid Error while re-assigning an incident to a specific Support Group. It is giving error only for a specific support group . CLM:Measurement:ReqProcOverallStartTime filter is not giving the right answer. Remedy 7.1 Any Ideas on how to resolve this issue? Regards, Uday _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
AREA LDAP SSL
We are running ARS 7.6.04 SP2 on a Windows 2008 Server. Our LDAP servers were changed to require SSL connections to LDAP yesterday, without any warning. Our remedy servers will no longer let users in. I need to enable SSL in LDAP but am having trouble finding out how to create the certificate database. We are running on a Secure system so I am unable to download any additional software to do this. Is there a way to create the cert7.db file using software from the windows 2008 server or remedy? Dan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: AREA LDAP SSL
Dan, check this link https://kb.bmc.com/infocenter/index?page=contentid=S%3AKA319087 - Karthik -- Forwarded message -- From: Daniel Pritchard daniel.b.pritch...@gmail.com Date: 10 February 2014 15:05 Subject: AREA LDAP SSL To: arslist@arslist.org We are running ARS 7.6.04 SP2 on a Windows 2008 Server. Our LDAP servers were changed to require SSL connections to LDAP yesterday, without any warning. Our remedy servers will no longer let users in. I need to enable SSL in LDAP but am having trouble finding out how to create the certificate database. We are running on a Secure system so I am unable to download any additional software to do this. Is there a way to create the cert7.db file using software from the windows 2008 server or remedy? Dan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- - Karthik ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: AREA LDAP SSL
Hello Dan, Please refer BMC 7.6.04 Integration document page 402, About certificate databases: AR System uses the Mozilla C-LDAP libraries to support LDAP plug-ins and remote authentication. These libraries enable LDAP plug-ins to use NSS to establish Secure Sockets Layer (SSL) connections with LDAP servers. To do this,NSS requires the LDAP server's certification authority (CA) certificate to be in a certificate database (cert8.db file). To perform the procedures in this appendix, use the command-line certutil utility, which is included in the Mozilla NSS security tools set (see http://www.mozilla.org/projects/security/pki/nss/tools/). So I don't think you have any option from Windows or Remedy to create the cert db file. Thanks. Regards Munesh On Mon, Feb 10, 2014 at 3:05 PM, Daniel Pritchard daniel.b.pritch...@gmail.com wrote: We are running ARS 7.6.04 SP2 on a Windows 2008 Server. Our LDAP servers were changed to require SSL connections to LDAP yesterday, without any warning. Our remedy servers will no longer let users in. I need to enable SSL in LDAP but am having trouble finding out how to create the certificate database. We are running on a Secure system so I am unable to download any additional software to do this. Is there a way to create the cert7.db file using software from the windows 2008 server or remedy? Dan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Remedy Form Archiving
Dear Team, Please support me in this case: I'm trying to archive a form from form properties. And selected the archive and delete from source option. But the record is archived and isn't deleted from the source. What about this issue? Thanks. Nesma Elshal SYSTEM ANALYST Products Services Delivery Vodafone Egypt Mobile: +20 (10) 02861931 Email: nesma.els...@vodafone.commailto:nesma.els...@vodafone.com [Description: Vodafone]http://www.vodafone.com.eg/ Vodafone Egypt, Smart Village : Vodafone C3 Building, Cairo/Alex. Desert Road KM 28- 6th of October City, Egypt vodafone.com.eghttp://www.vodafone.com.eg * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eg * ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image001.gif
Re: error while installing BMC Atrium Core 7.6.04
Hi Mahmoud I am having the same problem when installing CMDB 8.1 where the installer says that it cannot access tomcat and that I need to verify that the tomcat is running. Please can you let me know if you were able to resolve this problem and if so, how. Thanks in advance for any assistance Brad On Wed, Jun 5, 2013 at 9:47 AM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, Please help, I'm facing error while installing BMC Atrium Core 7.6.04 the error message Can't Access Tomcat Parameter. Verify that Tomcat is running when I'm asked to set java home used by Tomcat although I entered the same java home used in Tomcat installation while I was installing Mid-tier *Thanks,* *Best Regards,* *Mahmoud Mahdy Mohammed,PMP* | Business Process Automation *Technology | Products Services Delivery* *Phone:* +20(0)1004999638 * Mail:* *mahmoud.mahdy-moha...@vodafone.com mohamed.abdel-haf...@vodafone.com* * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eg * _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: AREA LDAP SSL
Thanks for the help. I finally got the Mozilla tools downloaded and installed and created the cert8.db file and it works ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: error while installing BMC Atrium Core 7.6.04
It needs a second tomcat if all components are selected. BMC recommends installing few components like web service infra on a second machine. When prompted, chose to install a new tomcat and it works. - Karthik On Feb 10, 2014 6:31 PM, BradRemedy bradrem...@gmail.com wrote: ** Hi Mahmoud I am having the same problem when installing CMDB 8.1 where the installer says that it cannot access tomcat and that I need to verify that the tomcat is running. Please can you let me know if you were able to resolve this problem and if so, how. Thanks in advance for any assistance Brad On Wed, Jun 5, 2013 at 9:47 AM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, Please help, I'm facing error while installing BMC Atrium Core 7.6.04 the error message Can't Access Tomcat Parameter. Verify that Tomcat is running when I'm asked to set java home used by Tomcat although I entered the same java home used in Tomcat installation while I was installing Mid-tier *Thanks,* *Best Regards,* *Mahmoud Mahdy Mohammed,PMP* | Business Process Automation *Technology | Products Services Delivery* *Phone:* +20(0)1004999638 * Mail:* *mahmoud.mahdy-moha...@vodafone.com mohamed.abdel-haf...@vodafone.com* * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eg * _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: AREA LDAP SSL
This may be of some help. The NSS Tools were installed as a Linux package, but since these are used only to create the .DB files (which you can move to the correct locations on your Windows systems), they may help. https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/03/13/remedy-8--digital-certificates Karl Miller | Principal Product Manager - Remedy Platform | BMC Software W 678-779-4998 | C 678-779-4998 The industry’s leading ITSM solution now available via Software as a Service (SaaS) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Pritchard Sent: Monday, February 10, 2014 4:36 AM To: arslist@ARSLIST.ORG Subject: AREA LDAP SSL We are running ARS 7.6.04 SP2 on a Windows 2008 Server. Our LDAP servers were changed to require SSL connections to LDAP yesterday, without any warning. Our remedy servers will no longer let users in. I need to enable SSL in LDAP but am having trouble finding out how to create the certificate database. We are running on a Secure system so I am unable to download any additional software to do this. Is there a way to create the cert7.db file using software from the windows 2008 server or remedy? Dan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Incident Work Log No More Summary
We in the middle of 7.6.0 to 8.1 We got the upgrade installs complete overlays created, reconciliation done an delta data migration complete. One thing I wasn't prepared for though was that they are no longer using and populating the Summary field for HPD:Worklog (ie Incident Work Info) entries. (Using just Notes instead of Summary and Notes field) That simplifies things but we had data in both fields. So it looks to me like if any work log entry only had data in the Summary and nothing in the Notes, then the data from the Summary field gets copied into the Notes Field during the upgrade/migration process. However, if there was data in both then they do nothing special. So on those work log entries we lose visibility to what the Summary originally said (which could be key information). My thought was to prefix the summary onto the Notes field for all the existing Worklog entries unless the Summary and Notes fields are already the same. However, since the Notes field Datatype is Text in SQL Server it is not possible to do the comparison (afaik). Any ideas on what to do? Ken Cecil Confidentiality Requirement: This communication, including any attachment(s), may contain confidential information and is for the sole use of the intended recipient(s). If you are not the intended recipient, you are hereby notified that you have received this communication in error and any unauthorized review, use, disclosure, dissemination, distribution or copying of it or its contents is strictly prohibited. If you have received this communication in error, please notify the sender immediately by telephone or e-mail and destroy all copies of this communication and any attachments. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Incident Work Log No More Summary
Review the data using a SQL query and you will see that the first 128 characters of the Notes has been moved to the summary field. -Original Message- From: Cecil, Ken kce...@hubbell.com To: arslist arslist@ARSLIST.ORG Sent: Mon, Feb 10, 2014 9:51 am Subject: Incident Work Log No More Summary ** We in the middle of 7.6.0 to 8.1 We got the upgrade installs complete overlays created, reconciliation done an delta data migration complete. One thing I wasn’t prepared for though was that they are no longer using and populating the Summary field for HPD:Worklog (ie Incident Work Info) entries. (Using just Notes instead of Summary and Notes field) That simplifies things but we had data in both fields. So it looks to me like if any work log entry only had data in the Summary and nothing in the Notes, then the data from the Summary field gets copied into the Notes Field during the upgrade/migration process. However, if there was data in both then they do nothing special. So on those work log entries we lose visibility to what the Summary originally said (which could be key information). My thought was to prefix the summary onto the Notes field for all the existing Worklog entries unless the Summary and Notes fields are already the same. However, since the Notes field Datatype is “Text” in SQL Server it is not possible to do the comparison (afaik). Any ideas on what to do? Ken Cecil Confidentiality Requirement: This communication, including any attachment(s), may contain confidential information and is for the sole use of the intended recipient(s). If you are not the intended recipient, you are hereby notified that you have received this communication in error and any unauthorized review, use, disclosure, dissemination, distribution or copying of it or its contents is strictly prohibited. If you have received this communication in error, please notify the sender immediately by telephone or e-mail and destroy all copies of this communication and any attachments. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Remedy Form Archiving
Hi Nesma, That's a good one. The only thing I can think of is that you have some workflow throwing an error and preventing the operation. If this is the case, here are a few thoughts on how you can locate the problem: First, look for filters that Execute On on Delete and see if any of them directly or indirectly trigger an Error type Message operation. If this is happening, then due to the background nature of the archiving mechanism, the message is not displayed for anyone anywhere. I'm pretty sure, though, that it'll be dumped into the arerror.log, so look there for an indication of the problem. Finally, failing all else, turn on filter logging and try deleting the record manually...this may reveal the problem. I hope something here helps. Thanks, Charlie On Mon, Feb 10, 2014 at 3:54 AM, Nesma ElShal, Vodafone Egypt nesma.els...@vodafone.com wrote: ** Dear Team, Please support me in this case: I'm trying to archive a form from form properties. And selected the archive and delete from source option. But the record is archived and isn't deleted from the source. What about this issue? Thanks. *Nesma Elshal* SYSTEM ANALYST Products Services Delivery Vodafone Egypt Mobile: +20 (10) 02861931 Email: nesma.els...@vodafone.com [image: Description: Vodafone] http://www.vodafone.com.eg/ Vodafone Egypt, Smart Village : Vodafone C3 Building, Cairo/Alex. Desert Road KM 28- 6th of October City, Egypt *vodafone.com.eg* http://www.vodafone.com.eg * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eg * _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years image001.gif
Dynamically setting a menu value
I need some assistance. I seem to be missing a very basic step in this process. I have created a field with a menu attached to it. I think have an active link that changes the menu name based on a value in a column. The problem is, it doesn't. I have tried every combination that I can think of and it is just refusing to agree with me. I even copied the value from the column to a text field. I have tried identifying the field by field ID and by field name. Any suggestions or assistance would be greatly appreciated. TIA, Brian Goralczyk ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
ARS 8.1 with 7.6.04 apps?
Is anyone running Linux ARS 8.1 with 7.6.04 version of -ITSM -SRM -SLM -RKM William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 Cell: 715-398-5056 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Dynamically setting a menu value
Just to double check... You have a field and you want to change the menu on it when someone selects a row in a table. Are the menus set for On Open or On Connect? Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brian Goralczyk Sent: Monday, February 10, 2014 10:28 AM To: arslist@ARSLIST.ORG Subject: Dynamically setting a menu value ** I need some assistance. I seem to be missing a very basic step in this process. I have created a field with a menu attached to it. I think have an active link that changes the menu name based on a value in a column. The problem is, it doesn't. I have tried every combination that I can think of and it is just refusing to agree with me. I even copied the value from the column to a text field. I have tried identifying the field by field ID and by field name. Any suggestions or assistance would be greatly appreciated. TIA, Brian Goralczyk ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Dynamically setting a menu value
Fred, Yep. That is the gist of it. And On Open. Brian Goralczyk On Mon, Feb 10, 2014 at 12:15 PM, Grooms, Frederick W frederick.w.gro...@xo.com wrote: ** Just to double check... You have a field and you want to change the menu on it when someone selects a row in a table. Are the menus set for On Open or On Connect? Fred *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Brian Goralczyk *Sent:* Monday, February 10, 2014 10:28 AM *To:* arslist@ARSLIST.ORG *Subject:* Dynamically setting a menu value ** I need some assistance. I seem to be missing a very basic step in this process. I have created a field with a menu attached to it. I think have an active link that changes the menu name based on a value in a column. The problem is, it doesn't. I have tried every combination that I can think of and it is just refusing to agree with me. I even copied the value from the column to a text field. I have tried identifying the field by field ID and by field name. Any suggestions or assistance would be greatly appreciated. TIA, Brian Goralczyk _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Windows 7 w/ Dev 8
I had to convert my XP machine to Win 7. I then loaded Dev 8.1 and then downloaded Java 7. I now get this error when trying to finish installing Dev 8.1: You have selected an incorrect 64-bit JRE path. Please select the correct JRE path and continue. I have the path set like this: C:\Program Files\Java\jre7 Now also my c drive is being encrypted at this time so I am not sure if that could be stopping it from being loaded or what. Let me know if you can help. Ron ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
reporting methods for ARS 8.1
CR 2008 server (old and most likely not security compliant) -- is there anything newer that is compatible? Analytics (that cannot do reports from the web like CR just email/sharepoint - and login) and is close to not being security compliant (JAVA VERSIONS). BIRT (older version 2.5 -- but not the latest ) Again security problems? Adhoc (yuk) Anyone got any good answers? -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Custom Notifications
Haven't looked to far into this as yet, thought i'd ask if it was feasible before plodding into it Wondering if it was possible to setup a custom notification against normalization to tell me whether a job has actually run or not, rather than having to go and check each time. Normalization Job Run form records the info i need access to. Just wonder if a notification can be setup against this form that i can check if a job has run or completed ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Join us at BMC Engage -- Oct 13-16 in Orlando, Florida
Everyone, BMC wants to invite you all to its global user conference, BMC Engage. It will be held October 13 thru 16 in Orlando, Florida. This will be THE gathering of BMC customers of the year. Products across the spectrum will be discussed with sessions, BMC experts, and customers presenting and educating. If you use BMC products and want tips on use, to talk with other customers, to get some training, and to have a bit of fun, this is the event you want to plan to attend. There will be lots of Remedy oriented sessions and discussions and of course your old favorites like Birds of a Feather and Evening with Engineering sessions. The flavor and attitude of the WWRUG events will continue. Sign up for early notification on conference pricing, hotel discounts, and more at http://engage.bmc.com. Please hold the dates and get on the schedule for this event in October. As always, we expect that the people who attend will feel the time spent has been more that worthwhile. OK, yes, it is at Disney World (you don't have to tell your boss that detail). But, even with this, we want to make sure that there is so much value in the conference itself, that we get comments from the attendees just like we did when Remedy had the conference there in 2000... The only complaint I have about the conference is that there was so much to do and so many sessions that were interesting and useful that I didn't have any time to get to Disney World! We will work in the usual fun within all the activities at the conference; but we cannot guarantee that you will be able to find the time for Disney World visits (you may want to plan an extra day or two in your trip to ensure there is time for that). Even though we are just announcing the event, we already have a special kudos to go out to one of our Remedy community members. Scott Thatcher from Solvay Information Services helped us with the name of the conference. He will receive one free full conference pass. Congratulations Scott, and thanks for the assist. We look forward to seeing you all in October. Doug Mueller for the BMC team ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Getting an error when flushing the midtier cache Failed to Flush Cache. Preload or Prefetch is currently running
Hello, We are in the process of upgrading from 7.6.04 to 8.1. When trying to flush cache, we get the following error Failed to Flush Cache. Preload or Prefetch is currently running. Any ideas? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: [EXTERNAL] reporting methods for ARS 8.1
I am unclear what question you are asking, Patrick. Are you asking which reporting methods compatible with 8.1 are the most secure/security compliant? Thanks, Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA nkst...@sandia.govmailto:nkst...@sandia.gov ITSM 7.6.04 SP2 - Windows 2003 - SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Monday, February 10, 2014 1:47 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] reporting methods for ARS 8.1 ** CR 2008 server (old and most likely not security compliant) -- is there anything newer that is compatible? Analytics (that cannot do reports from the web like CR just email/sharepoint - and login) and is close to not being security compliant (JAVA VERSIONS). BIRT (older version 2.5 -- but not the latest ) Again security problems? Adhoc (yuk) Anyone got any good answers? -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Getting an error when flushing the midtier cache Failed to Flush Cache. Preload or Prefetch is currently running
Hi, Ideally this error occurs when trying to flush the cache when the preload is still in progress (as preload activity is currently running) Make sure the preload is completed and then flush the cache. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Emad Mohammed Sent: 11 February 2014 03:16 To: arslist@ARSLIST.ORG Subject: Getting an error when flushing the midtier cache Failed to Flush Cache. Preload or Prefetch is currently running Hello, We are in the process of upgrading from 7.6.04 to 8.1. When trying to flush cache, we get the following error Failed to Flush Cache. Preload or Prefetch is currently running. Any ideas? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years