Re: Discovery Tools
Depending on how you seek to integrate it can be easy or simple. For example, if you have an external API or web service that you need to integrate with, it will be a little more challenging than having AIE read values from tables in databases. For client PCs, we have LANDesk and pulling in the discovery data from there is pretty simple, with the only gotcha being that the data needs normalized before you can really use it. What I mean by that is that some applications (for example, Winzip) show up with different manufacturers and different versions that don't quite match. The CMDB provides you with a means to do this, but I did it via SQL so that people could use the data directly in LANDesk in addition to Remedy. On the server side, you care about completely different things, so it does make sense to use a different discovery tool. We already had one in house called ECM. I was able to pull data directly from the DB here as well, but it required a little more work and a lot more conditions in my SQL to make sure the data was clean. I just completed the ADDM class last week, and we are looking to implement that in the coming months. It looks pretty cool and if it can do what BMC says, it will help create a lot of the relationships in the CMDB, which is always the greatest weakness of any discovery tool I've seen. Finding what software is installed on a server is pretty trivial. Crawling web.xml files on a server to look for database information then matching that discovered application with its database and creating that relationship in the CMDB is a little more tricky. Another thing to consider is that you need to clearly define the requirements. BMC focuses extensively on the CMDB side in their marketing, but an important thing to consider is the Asset Management side. Yes, it's very useful to build that web of relationships for support personnel, but it's also vital for you to be able to tell what applications are installed on what machine, then tie that back to a software contract to know whether you are in compliance or not and even if you can stop paying maintenance on some applications and retire them. I would argue that from a corporate standpoint, Asset Management is tremendously more important than Configuration Management, so your best bet is to focus on tools that help your organization be aware of their install base and licensing. Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hale, Greg Sent: Friday, March 11, 2011 8:27 AM To: arslist@ARSLIST.ORG Subject: Discovery Tools ** We are starting the process of looking at tools that can handle the Discovery of our Assets and integrating them into our CMDB. What discovery tools are others currently using? Pros? Cons? How was it integrating with BMC's Remedy CMDB? The few Discovery Tools I've seen want to license/charge by the CPU or Asset. Is that true for what others are currently using? Any details, insight, or information would be greatly appreciated. Thanks, Greg Hale SiriusXM Enterprise Management Systems Principal Engineer ARS 7.1P5 Solaris 10 Oracle 10gR2 HelpDesk 6 Mid-Tier 7.5P7 IIS 6 Tomcat 5.5.28 _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Discovery Tools
But let's talk integration into 7.6.4 Or 7.6.3. Of those tools. Done that? Sent from my iPhone On Mar 14, 2011, at 12:37 PM, "Hulmes, Timothy CTR MDA/DXCO" wrote: > HP also has a discovery tool set, HP Discovery and Dependency mapping, that > we currently integrate with Remedy. As some others have said the trivial > part with this tool set is Normalization and Reconciliation. > > Tim > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Hale, Greg > Sent: Friday, March 11, 2011 7:27 AM > To: arslist@ARSLIST.ORG > Subject: Discovery Tools > > ** > > We are starting the process of looking at tools that can handle the Discovery > of our Assets and integrating them into our CMDB. > > > > What discovery tools are others currently using? Pros? Cons? How was it > integrating with BMC's Remedy CMDB? > > > > The few Discovery Tools I've seen want to license/charge by the CPU or Asset. > Is that true for what others are currently using? > > > > Any details, insight, or information would be greatly appreciated. > > > > Thanks, > > > > Greg Hale > > SiriusXM Enterprise Management Systems Principal Engineer > > ARS 7.1P5 Solaris 10 Oracle 10gR2 > > HelpDesk 6 > > Mid-Tier 7.5P7 IIS 6 Tomcat 5.5.28 > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Discovery Tools
HP also has a discovery tool set, HP Discovery and Dependency mapping, that we currently integrate with Remedy. As some others have said the trivial part with this tool set is Normalization and Reconciliation. Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hale, Greg Sent: Friday, March 11, 2011 7:27 AM To: arslist@ARSLIST.ORG Subject: Discovery Tools ** We are starting the process of looking at tools that can handle the Discovery of our Assets and integrating them into our CMDB. What discovery tools are others currently using? Pros? Cons? How was it integrating with BMC's Remedy CMDB? The few Discovery Tools I've seen want to license/charge by the CPU or Asset. Is that true for what others are currently using? Any details, insight, or information would be greatly appreciated. Thanks, Greg Hale SiriusXM Enterprise Management Systems Principal Engineer ARS 7.1P5 Solaris 10 Oracle 10gR2 HelpDesk 6 Mid-Tier 7.5P7 IIS 6 Tomcat 5.5.28 _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Discovery Tools
Of course you can also look into BMC products such as ADDM, Tideway, etc. They integrate extremely well with Remedy. Thanks, Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of anurag saxena Sent: Saturday, March 12, 2011 1:16 PM To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools ** Hi Greg, I believe CA Cohesion, EMC SMARTS and UAM are the widely used discovery tools used across the industry to discover your Servers, Desktop/Laptop and othe network components like, Router, Hub, Switch, etc. You can leverage the Atrium Integration Engine to pump your CMDB with discovery tool's feed. - Vishwa Saxena AonHewitt | CMDB From: "Hale, Greg" To: arslist@ARSLIST.ORG Sent: Fri, March 11, 2011 7:57:18 PM Subject: Discovery Tools ** We are starting the process of looking at tools that can handle the Discovery of our Assets and integrating them into our CMDB. What discovery tools are others currently using? Pros? Cons? How was it integrating with BMC’s Remedy CMDB? The few Discovery Tools I’ve seen want to license/charge by the CPU or Asset. Is that true for what others are currently using? Any details, insight, or information would be greatly appreciated. Thanks, Greg Hale SiriusXM Enterprise Management Systems Principal Engineer ARS 7.1P5 Solaris 10 Oracle 10gR2 HelpDesk 6 Mid-Tier 7.5P7 IIS 6 Tomcat 5.5.28 _attend WWRUG11 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
Re: Discovery Tools
Hi Greg, I believe CA Cohesion, EMC SMARTS and UAM are the widely used discovery tools used across the industry to discover your Servers, Desktop/Laptop and othe network components like, Router, Hub, Switch, etc. You can leverage the Atrium Integration Engine to pump your CMDB with discovery tool's feed. - Vishwa Saxena AonHewitt | CMDB From: "Hale, Greg" To: arslist@ARSLIST.ORG Sent: Fri, March 11, 2011 7:57:18 PM Subject: Discovery Tools ** We are starting the process of looking at tools that can handle the Discovery of our Assets and integrating them into our CMDB. What discovery tools are others currently using? Pros? Cons? How was it integrating with BMC’s Remedy CMDB? The few Discovery Tools I’ve seen want to license/charge by the CPU or Asset. Is that true for what others are currently using? Any details, insight, or information would be greatly appreciated. Thanks, Greg Hale SiriusXM Enterprise Management Systems Principal Engineer ARS 7.1P5 Solaris 10 Oracle 10gR2 HelpDesk 6 Mid-Tier 7.5P7 IIS 6 Tomcat 5.5.28_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Discovery Tools
I was involved in a recent proposal, it involved two competitors BMC and XX from what I saw of the complete architectural design, XX had 3 -5 times more machines and 3-5 times more admins doing the same job that BMC was doing. So If you want more admin, and more manpower... then competitor is the way to go.. On Fri, Mar 11, 2011 at 10:10 AM, Peter Romain < p.romain.arsl...@parsolutions.co.uk> wrote: > ** > > Integrating ADDM is trivial (not even an integration script if using CMDB > 7.6.4). > > Blade Logic integration installs AIE exchanges which should just work. > > > > The challenges will be around normalisation and reconciliation but these > challenges are discovery-tool agnostic. > > > > The BMC mantra of late is that customers are looking to go to a single > manufacturer for everything rather than get the best of class from different > manufacturers as you then only have one service operation to beat up!! > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi > *Sent:* 11 March 2011 14:54 > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Discovery Tools > > > > ** Alot of text here: Summary > > ADDM : Tideway discovery (this scans the network with a ping, nmap, and > then login to box and does a basic discovery of some software/hardware). > BBCA: Bladelogic for Client Automation: Which can be used on servers too, > but does not do everything BSA does: does in depth software and hardware and > some licenses and then puts them into the CMDB as relationships, also FDCC > compliancy > BBSA: Same as above for servers, provisioning servers rapidly, and > compliancy > > hope this helps > > On Fri, Mar 11, 2011 at 9:27 AM, Hale, Greg > wrote: > > ** > > We are starting the process of looking at tools that can handle the > Discovery of our Assets and integrating them into our CMDB. > > > > What discovery tools are others currently using? Pros? Cons? How was it > integrating with BMC’s Remedy CMDB? > > > > The few Discovery Tools I’ve seen want to license/charge by the CPU or > Asset. Is that true for what others are currently using? > > > > Any details, insight, or information would be greatly appreciated. > > > > Thanks, > > > > Greg Hale > > SiriusXM Enterprise Management Systems Principal Engineer > > ARS 7.1P5 Solaris 10 Oracle 10gR2 > > HelpDesk 6 > > Mid-Tier 7.5P7 IIS 6 Tomcat 5.5.28 > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > > -- > Patrick Zandi > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Discovery Tools
Integrating ADDM is trivial (not even an integration script if using CMDB 7.6.4). Blade Logic integration installs AIE exchanges which should just work. The challenges will be around normalisation and reconciliation but these challenges are discovery-tool agnostic. The BMC mantra of late is that customers are looking to go to a single manufacturer for everything rather than get the best of class from different manufacturers as you then only have one service operation to beat up!! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: 11 March 2011 14:54 To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools ** Alot of text here: Summary ADDM : Tideway discovery (this scans the network with a ping, nmap, and then login to box and does a basic discovery of some software/hardware). BBCA: Bladelogic for Client Automation: Which can be used on servers too, but does not do everything BSA does: does in depth software and hardware and some licenses and then puts them into the CMDB as relationships, also FDCC compliancy BBSA: Same as above for servers, provisioning servers rapidly, and compliancy hope this helps On Fri, Mar 11, 2011 at 9:27 AM, Hale, Greg wrote: ** We are starting the process of looking at tools that can handle the Discovery of our Assets and integrating them into our CMDB. What discovery tools are others currently using? Pros? Cons? How was it integrating with BMC's Remedy CMDB? The few Discovery Tools I've seen want to license/charge by the CPU or Asset. Is that true for what others are currently using? Any details, insight, or information would be greatly appreciated. Thanks, Greg Hale SiriusXM Enterprise Management Systems Principal Engineer ARS 7.1P5 Solaris 10 Oracle 10gR2 HelpDesk 6 Mid-Tier 7.5P7 IIS 6 Tomcat 5.5.28 _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Patrick Zandi _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Discovery Tools
Alot of text here: Summary ADDM : Tideway discovery (this scans the network with a ping, nmap, and then login to box and does a basic discovery of some software/hardware). BBCA: Bladelogic for Client Automation: Which can be used on servers too, but does not do everything BSA does: does in depth software and hardware and some licenses and then puts them into the CMDB as relationships, also FDCC compliancy BBSA: Same as above for servers, provisioning servers rapidly, and compliancy hope this helps On Fri, Mar 11, 2011 at 9:27 AM, Hale, Greg wrote: > ** > > We are starting the process of looking at tools that can handle the > Discovery of our Assets and integrating them into our CMDB. > > > > What discovery tools are others currently using? Pros? Cons? How was it > integrating with BMC’s Remedy CMDB? > > > > The few Discovery Tools I’ve seen want to license/charge by the CPU or > Asset. Is that true for what others are currently using? > > > > Any details, insight, or information would be greatly appreciated. > > > > Thanks, > > > > Greg Hale > > SiriusXM Enterprise Management Systems Principal Engineer > > ARS 7.1P5 Solaris 10 Oracle 10gR2 > > HelpDesk 6 > > Mid-Tier 7.5P7 IIS 6 Tomcat 5.5.28 > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Discovery Tools
We are starting the process of looking at tools that can handle the Discovery of our Assets and integrating them into our CMDB. What discovery tools are others currently using? Pros? Cons? How was it integrating with BMC's Remedy CMDB? The few Discovery Tools I've seen want to license/charge by the CPU or Asset. Is that true for what others are currently using? Any details, insight, or information would be greatly appreciated. Thanks, Greg Hale SiriusXM Enterprise Management Systems Principal Engineer ARS 7.1P5 Solaris 10 Oracle 10gR2 HelpDesk 6 Mid-Tier 7.5P7 IIS 6 Tomcat 5.5.28 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Discovery Tools
Thanks David! Gordon M. Frank Lockheed Martin -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Tuesday, September 16, 2008 11:17 AM To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools Thanks, Carey. You're right that my primary area of domain expertise is AR System. On Discovery, there's a datasheet that explains all the different kinds of BMC Discovery here: http://documents.bmc.com/products/documents/64/62/66462/66462.pdf And the main web page that covers all the Discovery products can be found here: http://www.bmc.com/products/products_services_detail/0,,0_0_0_1701,00.ht ml -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Tuesday, September 16, 2008 5:21 AM To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools Gordon, I could be wrong... While David (Sr. Product Manager, Solution Strategy and Development) is a great resource to ARSList and has something (a lot) to to with AR System, I do not think that expertise expands to all BMC software. ( I think his product domain is AR System. Not even including the OOB applications. Again, I could be wrong as I have not seen his job description. :) ) So, I am guessing that David has little to nothing to do with "BMC Discovery" nor whatever plans BMC has for Blade Logic. In addition to that... (and very unfortunately) his participation on ARSList is due to his personal dedication to help _us_ and is not really an official BMC marketing/product/information source. I would suggest that you seek the advice of your sales rep. They (should, but may not be) knowledgeable about all existing BMC products. They are also likely your "best bet" to get any details about upcoming changes too. FWIW: If I had any experience with any of the discovery tools then I would add it here. I however, do not have any to share. :( Sorry I am not much help on this one. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Tue, Sep 16, 2008 at 7:51 AM, Frank, Gordon M. (CMS/CTR) <[EMAIL PROTECTED]> wrote: > ** > David Easter are you out there? > > > > Gordon M. Frank > > Lockheed Martin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Discovery Tools
Gordon, We have just gone through this exercise. We did a couple of proof of concepts with other vendor products as well as BMC's Discovery tools. In general, BMC's Discovery was the best fit for us, but the real clincher was ease of integration with the Atrium CMDB. If we were to go with any other tool, we would have had to re-do the integration any time either tool (on the Atrium side or the discovery side) was upgraded or changed. By sticking with BMC products, the onus is on them to maintain that integration. Through BMC's customer referral program we had talked to another company that faced the same issues, and had independently reached the same conclusions. They said they were happy with BMC's Discovery tools. We have yet to implement it ourselves, so I can't offer much beyond that. Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach "Frank, Gordon M. (CMS/CTR)" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 09/16/2008 04:51 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Discovery Tools ** Does BMC Discovery handle UNIX and Linux Servers? If it does handle UNIX and Linux, can you give me brief insight into how it has to be set up? My impression is that you BMC Discovery is not true discovery on UNIX and Linux. You have to tell it everything which is not discovery as I would define it. What?s happening with Blade Logic? BMC purchased this and I have heard various good reviews. Does this take the place of BMC Discovery at some point? David Easter are you out there? Gordon M. Frank Lockheed Martin From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kelly Deaver Sent: Tuesday, September 16, 2008 4:53 AM To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools Ok, I have to state the obvious. If you are looking to purchase a discovery product, wouldn't it make sense to buy the one that goes with your CMDB out of the box, BMC Discovery? Kelly Deaver [EMAIL PROTECTED] (Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC) Original Message Subject: Re: Discovery Tools From: "Webster, Basil" <[EMAIL PROTECTED]> Date: Tue, September 16, 2008 2:44 am To: arslist@ARSLIST.ORG Hi Gordon, John is quite right that those integration kits are available for download, free. I don't think they are supported but speak under correction. We looked at the Lan2CMDB as we have LanDesk as our discovery tool. The download basically gives you everything which is great but, there is an assumption that one has the LanDesk asset management module too. The integration reads from the tables generated by this module. I think that the asset management module brings the vast data base together. For us it got a bit tricky to explain to the business why we needed to purchase the asset management module on LanDesk only to use it for the integration. Otherwise it was not required and we are wanting to do the asset management from the BMC CMDB. I am only giving you a heads up so that you can make sure that you look into any downloads in depth and the requirements before you thunder on and find that it won't work for you. Good luck. Kind Regards, Basil Webster Remedy Developer Siemens Southern Africa IT Solutions and Services (Pty) Ltd Infrastructure Operations 300 Janadel Avenue, Halfway House, 1685 T : +27 11 652 7523 F : +27 11 652 7501 M : +27 82 452 9389 [EMAIL PROTECTED] www.siemens.co.za -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bilinski, John Sent: 15 September 2008 21:43 To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools Here are some Discovery Tools that I know for a fact that you can download the Open-Source Integration projects from the Developers network to integrate one of these discovery tools below with CMDB 2.1: - LANDesk - Microsoft SMS - HP Open View -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank, Gordon M. (CMS/CTR) Sent: Monday, September 15, 2008 3:35 PM To: arslist@ARSLIST.ORG Subject: Discovery Tools Hello, What types of Discovery Tools are available to discover attributes on Windows, UNIX and Linux client and server platforms? I would like to fully populate a 2.1 CMDB with hardware, software, people, processes and peripherals. Also, is there any feel for cost per client or agent or however they price such tools? Are there any good white papers on this? Gordon M. Frank Lockheed Martin ___ UNSUBSCRIBE or access ARSli
Re: Discovery Tools
Thanks, Carey. You're right that my primary area of domain expertise is AR System. On Discovery, there's a datasheet that explains all the different kinds of BMC Discovery here: http://documents.bmc.com/products/documents/64/62/66462/66462.pdf And the main web page that covers all the Discovery products can be found here: http://www.bmc.com/products/products_services_detail/0,,0_0_0_1701,00.ht ml -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Tuesday, September 16, 2008 5:21 AM To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools Gordon, I could be wrong... While David (Sr. Product Manager, Solution Strategy and Development) is a great resource to ARSList and has something (a lot) to to with AR System, I do not think that expertise expands to all BMC software. ( I think his product domain is AR System. Not even including the OOB applications. Again, I could be wrong as I have not seen his job description. :) ) So, I am guessing that David has little to nothing to do with "BMC Discovery" nor whatever plans BMC has for Blade Logic. In addition to that... (and very unfortunately) his participation on ARSList is due to his personal dedication to help _us_ and is not really an official BMC marketing/product/information source. I would suggest that you seek the advice of your sales rep. They (should, but may not be) knowledgeable about all existing BMC products. They are also likely your "best bet" to get any details about upcoming changes too. FWIW: If I had any experience with any of the discovery tools then I would add it here. I however, do not have any to share. :( Sorry I am not much help on this one. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Tue, Sep 16, 2008 at 7:51 AM, Frank, Gordon M. (CMS/CTR) <[EMAIL PROTECTED]> wrote: > ** > David Easter are you out there? > > > > Gordon M. Frank > > Lockheed Martin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Discovery Tools
Gordon, I could be wrong... While David (Sr. Product Manager, Solution Strategy and Development) is a great resource to ARSList and has something (a lot) to to with AR System, I do not think that expertise expands to all BMC software. ( I think his product domain is AR System. Not even including the OOB applications. Again, I could be wrong as I have not seen his job description. :) ) So, I am guessing that David has little to nothing to do with "BMC Discovery" nor whatever plans BMC has for Blade Logic. In addition to that... (and very unfortunately) his participation on ARSList is due to his personal dedication to help _us_ and is not really an official BMC marketing/product/information source. I would suggest that you seek the advice of your sales rep. They (should, but may not be) knowledgeable about all existing BMC products. They are also likely your "best bet" to get any details about upcoming changes too. FWIW: If I had any experience with any of the discovery tools then I would add it here. I however, do not have any to share. :( Sorry I am not much help on this one. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Tue, Sep 16, 2008 at 7:51 AM, Frank, Gordon M. (CMS/CTR) <[EMAIL PROTECTED]> wrote: > ** > David Easter are you out there? > > > > Gordon M. Frank > > Lockheed Martin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Discovery Tools
Foundation Discovery will identify hardware (processer, memory, cpu, serial number) mounted Volumes & their size, Operating system and other data. If you would like to this discuss further contact me off-list, David Davis David J. Davis SAIC Senior Software Systems Engineer Crane Division, Naval Surface Warfare Center (NSWC Crane) Harnessing the Power of Technology for the Warfighter Code 0552, Bldg. 3173 300 Highway 361 Crane, IN 47522-5001 Ph: 812.854.2150 DSN: 482-2150 Fax: 812.854.3385 Email: [EMAIL PROTECTED] -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank, Gordon M. (CMS/CTR) Sent: Tuesday, September 16, 2008 7:52 To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools ** Does BMC Discovery handle UNIX and Linux Servers? If it does handle UNIX and Linux, can you give me brief insight into how it has to be set up? My impression is that you BMC Discovery is not true discovery on UNIX and Linux. You have to tell it everything which is not discovery as I would define it. What's happening with Blade Logic? BMC purchased this and I have heard various good reviews. Does this take the place of BMC Discovery at some point? David Easter are you out there? Gordon M. Frank Lockheed Martin From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kelly Deaver Sent: Tuesday, September 16, 2008 4:53 AM To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools Ok, I have to state the obvious. If you are looking to purchase a discovery product, wouldn't it make sense to buy the one that goes with your CMDB out of the box, BMC Discovery? Kelly Deaver [EMAIL PROTECTED] (Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC) Original Message Subject: Re: Discovery Tools From: "Webster, Basil" <[EMAIL PROTECTED]> Date: Tue, September 16, 2008 2:44 am To: arslist@ARSLIST.ORG Hi Gordon, John is quite right that those integration kits are available for download, free. I don't think they are supported but speak under correction. We looked at the Lan2CMDB as we have LanDesk as our discovery tool. The download basically gives you everything which is great but, there is an assumption that one has the LanDesk asset management module too. The integration reads from the tables generated by this module. I think that the asset management module brings the vast data base together. For us it got a bit tricky to explain to the business why we needed to purchase the asset management module on LanDesk only to use it for the integration. Otherwise it was not required and we are wanting to do the asset management from the BMC CMDB. I am only giving you a heads up so that you can make sure that you look into any downloads in depth and the requirements before you thunder on and find that it won't work for you. Good luck. Kind Regards, Basil Webster Remedy Developer Siemens Southern Africa IT Solutions and Services (Pty) Ltd Infrastructure Operations 300 Janadel Avenue, Halfway House, 1685 T : +27 11 652 7523 F : +27 11 652 7501 M : +27 82 452 9389 [EMAIL PROTECTED] www.siemens.co.za <http://www.siemens.co.za/> -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG <http://email.secureserver.net/compose.php#Compose> ] On Behalf Of Bilinski, John Sent: 15 September 2008 21:43 To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools Here are some Discovery Tools that I know for a fact that you can download the Open-Source Integration projects from the Developers network to integrate one of these discovery tools below with CMDB 2.1: - LANDesk - Microsoft SMS - HP Open View -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG <http://email.secureserver.net/compose.php#Compose> ] On Behalf Of Frank, Gordon M. (CMS/CTR) Sent: Monday, September 15, 2008 3:35 PM To: arslist@ARSLIST.ORG Subject: Discovery Tools Hello, What types of Discovery Tools are available to discover attributes on Windows, UNIX and Linux client and server platforms? I would like to fully populate a 2.1 CMDB with hardware, software, people, processes and peripherals.
Re: Discovery Tools
Yes! -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank, Gordon M. (CMS/CTR) Sent: Tuesday, September 16, 2008 7:52 To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools ** Does BMC Discovery handle UNIX and Linux Servers? If it does handle UNIX and Linux, can you give me brief insight into how it has to be set up? My impression is that you BMC Discovery is not true discovery on UNIX and Linux. You have to tell it everything which is not discovery as I would define it. What's happening with Blade Logic? BMC purchased this and I have heard various good reviews. Does this take the place of BMC Discovery at some point? David Easter are you out there? Gordon M. Frank Lockheed Martin From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kelly Deaver Sent: Tuesday, September 16, 2008 4:53 AM To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools Ok, I have to state the obvious. If you are looking to purchase a discovery product, wouldn't it make sense to buy the one that goes with your CMDB out of the box, BMC Discovery? Kelly Deaver [EMAIL PROTECTED] (Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC) Original Message Subject: Re: Discovery Tools From: "Webster, Basil" <[EMAIL PROTECTED]> Date: Tue, September 16, 2008 2:44 am To: arslist@ARSLIST.ORG Hi Gordon, John is quite right that those integration kits are available for download, free. I don't think they are supported but speak under correction. We looked at the Lan2CMDB as we have LanDesk as our discovery tool. The download basically gives you everything which is great but, there is an assumption that one has the LanDesk asset management module too. The integration reads from the tables generated by this module. I think that the asset management module brings the vast data base together. For us it got a bit tricky to explain to the business why we needed to purchase the asset management module on LanDesk only to use it for the integration. Otherwise it was not required and we are wanting to do the asset management from the BMC CMDB. I am only giving you a heads up so that you can make sure that you look into any downloads in depth and the requirements before you thunder on and find that it won't work for you. Good luck. Kind Regards, Basil Webster Remedy Developer Siemens Southern Africa IT Solutions and Services (Pty) Ltd Infrastructure Operations 300 Janadel Avenue, Halfway House, 1685 T : +27 11 652 7523 F : +27 11 652 7501 M : +27 82 452 9389 [EMAIL PROTECTED] www.siemens.co.za <http://www.siemens.co.za/> -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG <http://email.secureserver.net/compose.php#Compose> ] On Behalf Of Bilinski, John Sent: 15 September 2008 21:43 To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools Here are some Discovery Tools that I know for a fact that you can download the Open-Source Integration projects from the Developers network to integrate one of these discovery tools below with CMDB 2.1: - LANDesk - Microsoft SMS - HP Open View -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG <http://email.secureserver.net/compose.php#Compose> ] On Behalf Of Frank, Gordon M. (CMS/CTR) Sent: Monday, September 15, 2008 3:35 PM To: arslist@ARSLIST.ORG Subject: Discovery Tools Hello, What types of Discovery Tools are available to discover attributes on Windows, UNIX and Linux client and server platforms? I would like to fully populate a 2.1 CMDB with hardware, software, people, processes and peripherals. Also, is there any feel for cost per client or agent or however they price such tools? Are there any good white papers on this? Gordon M. Frank Lockheed Martin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> Platinum Sponsor: www.rmsportal.com
Re: Discovery Tools
Does BMC Discovery handle UNIX and Linux Servers? If it does handle UNIX and Linux, can you give me brief insight into how it has to be set up? My impression is that you BMC Discovery is not true discovery on UNIX and Linux. You have to tell it everything which is not discovery as I would define it. What's happening with Blade Logic? BMC purchased this and I have heard various good reviews. Does this take the place of BMC Discovery at some point? David Easter are you out there? Gordon M. Frank Lockheed Martin From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kelly Deaver Sent: Tuesday, September 16, 2008 4:53 AM To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools Ok, I have to state the obvious. If you are looking to purchase a discovery product, wouldn't it make sense to buy the one that goes with your CMDB out of the box, BMC Discovery? Kelly Deaver [EMAIL PROTECTED] (Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC) Original Message Subject: Re: Discovery Tools From: "Webster, Basil" <[EMAIL PROTECTED]> Date: Tue, September 16, 2008 2:44 am To: arslist@ARSLIST.ORG Hi Gordon, John is quite right that those integration kits are available for download, free. I don't think they are supported but speak under correction. We looked at the Lan2CMDB as we have LanDesk as our discovery tool. The download basically gives you everything which is great but, there is an assumption that one has the LanDesk asset management module too. The integration reads from the tables generated by this module. I think that the asset management module brings the vast data base together. For us it got a bit tricky to explain to the business why we needed to purchase the asset management module on LanDesk only to use it for the integration. Otherwise it was not required and we are wanting to do the asset management from the BMC CMDB. I am only giving you a heads up so that you can make sure that you look into any downloads in depth and the requirements before you thunder on and find that it won't work for you. Good luck. Kind Regards, Basil Webster Remedy Developer Siemens Southern Africa IT Solutions and Services (Pty) Ltd Infrastructure Operations 300 Janadel Avenue, Halfway House, 1685 T : +27 11 652 7523 F : +27 11 652 7501 M : +27 82 452 9389 [EMAIL PROTECTED] www.siemens.co.za <http://www.siemens.co.za/> -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG <http://email.secureserver.net/compose.php#Compose> ] On Behalf Of Bilinski, John Sent: 15 September 2008 21:43 To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools Here are some Discovery Tools that I know for a fact that you can download the Open-Source Integration projects from the Developers network to integrate one of these discovery tools below with CMDB 2.1: - LANDesk - Microsoft SMS - HP Open View -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG <http://email.secureserver.net/compose.php#Compose> ] On Behalf Of Frank, Gordon M. (CMS/CTR) Sent: Monday, September 15, 2008 3:35 PM To: arslist@ARSLIST.ORG Subject: Discovery Tools Hello, What types of Discovery Tools are available to discover attributes on Windows, UNIX and Linux client and server platforms? I would like to fully populate a 2.1 CMDB with hardware, software, people, processes and peripherals. Also, is there any feel for cost per client or agent or however they price such tools? Are there any good white papers on this? Gordon M. Frank Lockheed Martin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> Platinum Spon
Re: Discovery Tools
Hello Gordon, We use Foundation Discovery from BMC. It is a clientless application that is designed to interface with CMDB and it costs about $12 per Configuration Item (any device with an IP address). Hope this helps, Dave Davis -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank, Gordon M. (CMS/CTR) Sent: Monday, September 15, 2008 15:35 To: arslist@ARSLIST.ORG Subject: Discovery Tools Hello, What types of Discovery Tools are available to discover attributes on Windows, UNIX and Linux client and server platforms? I would like to fully populate a 2.1 CMDB with hardware, software, people, processes and peripherals. Also, is there any feel for cost per client or agent or however they price such tools? Are there any good white papers on this? Gordon M. Frank Lockheed Martin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Discovery Tools
** Ok, I have to state the obvious. If you are looking to purchase a discovery product, wouldn't it make sense to buy the one that goes with your CMDB out of the box, BMC Discovery? Kelly Deaver [EMAIL PROTECTED] (Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC) Original Message Subject: Re: Discovery ToolsFrom: "Webster, Basil" <[EMAIL PROTECTED]>Date: Tue, September 16, 2008 2:44 amTo: arslist@ARSLIST.ORGHi Gordon,John is quite right that those integration kits are available fordownload, free. I don't think they are supported but speak undercorrection.We looked at the Lan2CMDB as we have LanDesk as our discovery tool. Thedownload basically gives you everything which is great but, there is anassumption that one has the LanDesk asset management module too. Theintegration reads from the tables generated by this module. I think thatthe asset management module brings the vast data base together. For usit got a bit tricky to explain to the business why we needed to purchasethe asset management module on LanDesk only to use it for theintegration. Otherwise it was not required and we are wanting to do theasset management from the BMC CMDB.I am only giving you a heads up so that you can make sure that you lookinto any downloads in depth and the requirements before you thunder onand find that it won't work for you.Good luck.Kind Regards,Basil WebsterRemedy DeveloperSiemens Southern AfricaIT Solutions and Services (Pty) LtdInfrastructure Operations300 Janadel Avenue, Halfway House, 1685T : +27 11 652 7523F : +27 11 652 7501M : +27 82 452 9389[EMAIL PROTECTED]www.siemens.co.za-Original Message-From: Action Request System discussion list(ARSList)[mailto:arslist@ARSLIST.ORG] On Behalf Of Bilinski, JohnSent: 15 September 2008 21:43To: arslist@ARSLIST.ORGSubject: Re: Discovery ToolsHere are some Discovery Tools that I know for a fact that you candownload the Open-Source Integration projects from the Developersnetwork to integrate one of these discovery tools below with CMDB 2.1:- LANDesk- Microsoft SMS- HP Open View -Original Message-From: Action Request System discussion list(ARSList)[mailto:arslist@ARSLIST.ORG] On Behalf Of Frank, Gordon M. (CMS/CTR)Sent: Monday, September 15, 2008 3:35 PMTo: arslist@ARSLIST.ORGSubject: Discovery ToolsHello,What types of Discovery Tools are available to discover attributes onWindows, UNIX and Linux client and server platforms?I would like to fully populate a 2.1 CMDB with hardware, software,people, processes and peripherals.Also, is there any feel for cost per client or agent or however theyprice such tools? Are there any good white papers on this?Gordon M. FrankLockheed Martin___UNSUBSCRIBE or access ARSlist Archives at www.arslist.orgPlatinum Sponsor: www.rmsportal.comARSlist: "Where the Answers Are"___UNSUBSCRIBE or access ARSlist Archives at www.arslist.orgPlatinum Sponsor: www.rmsportal.comARSlist: "Where the Answers Are"The information in this e-mail is confidential and is intended solely for the addressee. If you have received this e-mail in error, you are hereby notified that any review, copying or distribution is strictly prohibited. Please inform the sender immediately and destroy the original. Siemens Limited and/or its subsidiaries accepts no liability of whatever nature for any loss, liability, damage or expense resulting directly or indirectly from access to this message and any files or links that are attached hereto.___UNSUBSCRIBE or access ARSlist Archives at www.arslist.orgPlatinum Sponsor: www.rmsportal.comARSlist: "Where the Answers Are" __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___
Re: Discovery Tools
Hi Gordon, John is quite right that those integration kits are available for download, free. I don't think they are supported but speak under correction. We looked at the Lan2CMDB as we have LanDesk as our discovery tool. The download basically gives you everything which is great but, there is an assumption that one has the LanDesk asset management module too. The integration reads from the tables generated by this module. I think that the asset management module brings the vast data base together. For us it got a bit tricky to explain to the business why we needed to purchase the asset management module on LanDesk only to use it for the integration. Otherwise it was not required and we are wanting to do the asset management from the BMC CMDB. I am only giving you a heads up so that you can make sure that you look into any downloads in depth and the requirements before you thunder on and find that it won't work for you. Good luck. Kind Regards, Basil Webster Remedy Developer Siemens Southern Africa IT Solutions and Services (Pty) Ltd Infrastructure Operations 300 Janadel Avenue, Halfway House, 1685 T : +27 11 652 7523 F : +27 11 652 7501 M : +27 82 452 9389 [EMAIL PROTECTED] www.siemens.co.za -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bilinski, John Sent: 15 September 2008 21:43 To: arslist@ARSLIST.ORG Subject: Re: Discovery Tools Here are some Discovery Tools that I know for a fact that you can download the Open-Source Integration projects from the Developers network to integrate one of these discovery tools below with CMDB 2.1: - LANDesk - Microsoft SMS - HP Open View -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank, Gordon M. (CMS/CTR) Sent: Monday, September 15, 2008 3:35 PM To: arslist@ARSLIST.ORG Subject: Discovery Tools Hello, What types of Discovery Tools are available to discover attributes on Windows, UNIX and Linux client and server platforms? I would like to fully populate a 2.1 CMDB with hardware, software, people, processes and peripherals. Also, is there any feel for cost per client or agent or however they price such tools? Are there any good white papers on this? Gordon M. Frank Lockheed Martin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" The information in this e-mail is confidential and is intended solely for the addressee. If you have received this e-mail in error, you are hereby notified that any review, copying or distribution is strictly prohibited. Please inform the sender immediately and destroy the original. Siemens Limited and/or its subsidiaries accepts no liability of whatever nature for any loss, liability, damage or expense resulting directly or indirectly from access to this message and any files or links that are attached hereto. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Discovery Tools
Here are some Discovery Tools that I know for a fact that you can download the Open-Source Integration projects from the Developers network to integrate one of these discovery tools below with CMDB 2.1: - LANDesk - Microsoft SMS - HP Open View -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank, Gordon M. (CMS/CTR) Sent: Monday, September 15, 2008 3:35 PM To: arslist@ARSLIST.ORG Subject: Discovery Tools Hello, What types of Discovery Tools are available to discover attributes on Windows, UNIX and Linux client and server platforms? I would like to fully populate a 2.1 CMDB with hardware, software, people, processes and peripherals. Also, is there any feel for cost per client or agent or however they price such tools? Are there any good white papers on this? Gordon M. Frank Lockheed Martin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Discovery Tools
Hello, What types of Discovery Tools are available to discover attributes on Windows, UNIX and Linux client and server platforms? I would like to fully populate a 2.1 CMDB with hardware, software, people, processes and peripherals. Also, is there any feel for cost per client or agent or however they price such tools? Are there any good white papers on this? Gordon M. Frank Lockheed Martin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Discovery tools
Thanks for the feedback. It is greatly appreciated. Don Date: Mon, 13 Aug 2007 13:10:04 +0530From: [EMAIL PROTECTED]: Re: Discovery toolsTo: [EMAIL PROTECTED] I'm a part of the team implementing Topology and Foundation Discovery with CMDB 2.0. We had extended the CDM of CMDB to suite requirements. Now, T&F Discovery comes with its own dataset, which to our "bombshell" is not extendable. So, you need to get all the discovered CI's and its relations in a dataset in CMDB and then recon it (with additional workflow) to push it in the sandbox/golden dataset. Lesson learnt – You need to check what T&F can discover and only then you should design CDM for CMDB. Thanks for listening, Sachin Salvi On 8/8/07, Don Simmons <[EMAIL PROTECTED]> wrote: ** Thanks again for the insight. Don Date: Tue, 7 Aug 2007 13:07:36 -0700From: [EMAIL PROTECTED]: Re: Discovery tools To: [EMAIL PROTECTED] Another thing to consider is whether you need an agent-based tool. If many of the IT resources you plan to track will not be usually accessible by the Discovery tool (remote laptops, PDAs, servers behind another firewall, etc.) you will only be able to track those with a local agent on those boxen. It does cost more, though, so consider the gain/pain from your company's perspective. Rick On 8/7/07, Don Simmons <[EMAIL PROTECTED]> wrote: ** Thanks for the insigth. Don Date: Tue, 7 Aug 2007 13:50:04 -0500From: [EMAIL PROTECTED]: Re: Discovery toolsTo: arslist@ARSLIST.ORG ** The BMC tools are the easiest to work with from the Remedy Admin/Developer perspective, but they may not be what the rest of I.T. wants. If you already own LANDesk, SMS, or something else you might want to consider integrating with those instead, even though it would be more work. For example, BMC's discovery tools give you reconciliation rules. If you have multiple other data sources, it would become more time-consuming to build them there (although it isn't a huge deal.) In my company's case, the management decided we had enough tools with an overlap, so we didn't purchase them. Shawn Pierson -Original Message-From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Don SimmonsSent: Tuesday, August 07, 2007 12:41 PMTo: [EMAIL PROTECTED]: Discovery tools ** We are in the process of looking at Discovery tools to work with ITSM 7 with CMDB 2.0. Looking at the BMC tool as well as the IBM tool. Are there any got ya that we need to take into consideration? Don Simmons__20060125___This posting was submitted with HTML in it___ See what you're getting into…before you go there See it! __20060125___This posting was submitted with HTML in it___ -- Thanks,Sachin Salvi __20060125___This posting was submitted with HTML in it___ _ Learn. Laugh. Share. Reallivemoms is right place! http://www.reallivemoms.com?ocid=TXT_TAGHM&loc=us ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Discovery tools
I'm a part of the team implementing Topology and Foundation Discovery with CMDB 2.0. We had extended the CDM of CMDB to suite requirements. Now, T&F Discovery comes with its own dataset, which to our "bombshell" is not extendable. So, you need to get all the discovered CI's and its relations in a dataset in CMDB and then recon it (with additional workflow) to push it in the sandbox/golden dataset. Lesson learnt – You need to check what T&F can discover and only then you should design CDM for CMDB. Thanks for listening, Sachin Salvi On 8/8/07, Don Simmons <[EMAIL PROTECTED]> wrote: > > ** Thanks again for the insight. > > Don > > Date: Tue, 7 Aug 2007 13:07:36 -0700 > From: [EMAIL PROTECTED] > Subject: Re: Discovery tools > To: arslist@ARSLIST.ORG > > ** Another thing to consider is whether you need an agent-based tool. If > many of the IT resources you plan to track will not be usually accessible by > the Discovery tool (remote laptops, PDAs, servers behind another firewall, > etc.) you will only be able to track those with a local agent on those > boxen. It does cost more, though, so consider the gain/pain from your > company's perspective. > > Rick > > On 8/7/07, *Don Simmons* <[EMAIL PROTECTED]> wrote: > > ** Thanks for the insigth. > > Don > > > > > -- > Date: Tue, 7 Aug 2007 13:50:04 -0500 > From: [EMAIL PROTECTED] > Subject: Re: Discovery tools > To: arslist@ARSLIST.ORG > > ** The BMC tools are the easiest to work with from the Remedy > Admin/Developer perspective, but they may not be what the rest of I.T. > wants. If you already own LANDesk, SMS, or something else you might want to > consider integrating with those instead, even though it would be more work. > For example, BMC's discovery tools give you reconciliation rules. If you > have multiple other data sources, it would become more time-consuming to > build them there (although it isn't a huge deal.) > > In my company's case, the management decided we had enough tools with an > overlap, so we didn't purchase them. > > Shawn Pierson > > -Original Message- > *From:* Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] > *On Behalf Of *Don Simmons > *Sent:* Tuesday, August 07, 2007 12:41 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Discovery tools > > > ** We are in the process of looking at Discovery tools to work with ITSM 7 > with CMDB 2.0. Looking at the BMC tool as well as the IBM tool. Are > there any got ya that we need to take into consideration? > > Don Simmons > > __20060125___This posting was submitted with HTML in > it___ > > > -- > See what you're getting into…before you go there See > it!<http://newlivehotmail.com/?ocid=TXT_TAGHM_migration_HM_viral_preview_0507> > __20060125___This posting was submitted with HTML in > it___ > -- Thanks, Sachin Salvi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Discovery tools
Thanks again for the insight. Don Date: Tue, 7 Aug 2007 13:07:36 -0700From: [EMAIL PROTECTED]: Re: Discovery toolsTo: [EMAIL PROTECTED] Another thing to consider is whether you need an agent-based tool. If many of the IT resources you plan to track will not be usually accessible by the Discovery tool (remote laptops, PDAs, servers behind another firewall, etc.) you will only be able to track those with a local agent on those boxen. It does cost more, though, so consider the gain/pain from your company's perspective. Rick On 8/7/07, Don Simmons <[EMAIL PROTECTED]> wrote: ** Thanks for the insigth. Don Date: Tue, 7 Aug 2007 13:50:04 -0500From: [EMAIL PROTECTED]: Re: Discovery toolsTo: arslist@ARSLIST.ORG ** The BMC tools are the easiest to work with from the Remedy Admin/Developer perspective, but they may not be what the rest of I.T. wants. If you already own LANDesk, SMS, or something else you might want to consider integrating with those instead, even though it would be more work. For example, BMC's discovery tools give you reconciliation rules. If you have multiple other data sources, it would become more time-consuming to build them there (although it isn't a huge deal.) In my company's case, the management decided we had enough tools with an overlap, so we didn't purchase them. Shawn Pierson -Original Message-From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Don SimmonsSent: Tuesday, August 07, 2007 12:41 PMTo: [EMAIL PROTECTED]: Discovery tools ** We are in the process of looking at Discovery tools to work with ITSM 7 with CMDB 2.0. Looking at the BMC tool as well as the IBM tool. Are there any got ya that we need to take into consideration? Don Simmons__20060125___This posting was submitted with HTML in it___ _ See what you’re getting into…before you go there http://newlivehotmail.com/?ocid=TXT_TAGHM_migration_HM_viral_preview_0507 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Discovery tools
Another thing to consider is whether you need an agent-based tool. If many of the IT resources you plan to track will not be usually accessible by the Discovery tool (remote laptops, PDAs, servers behind another firewall, etc.) you will only be able to track those with a local agent on those boxen. It does cost more, though, so consider the gain/pain from your company's perspective. Rick On 8/7/07, Don Simmons <[EMAIL PROTECTED]> wrote: > > ** Thanks for the insigth. > > Don > > > > > -- > Date: Tue, 7 Aug 2007 13:50:04 -0500 > From: [EMAIL PROTECTED] > Subject: Re: Discovery tools > To: arslist@ARSLIST.ORG > > ** The BMC tools are the easiest to work with from the Remedy > Admin/Developer perspective, but they may not be what the rest of I.T. > wants. If you already own LANDesk, SMS, or something else you might want to > consider integrating with those instead, even though it would be more work. > For example, BMC's discovery tools give you reconciliation rules. If you > have multiple other data sources, it would become more time-consuming to > build them there (although it isn't a huge deal.) > > In my company's case, the management decided we had enough tools with an > overlap, so we didn't purchase them. > > Shawn Pierson > > -Original Message- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Don Simmons > *Sent:* Tuesday, August 07, 2007 12:41 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Discovery tools > > > ** We are in the process of looking at Discovery tools to work with ITSM 7 > with CMDB 2.0. Looking at the BMC tool as well as the IBM tool. Are > there any got ya that we need to take into consideration? > > Don Simmons > > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Discovery tools
Thanks for the insigth. Don Date: Tue, 7 Aug 2007 13:50:04 -0500From: [EMAIL PROTECTED]: Re: Discovery toolsTo: [EMAIL PROTECTED] The BMC tools are the easiest to work with from the Remedy Admin/Developer perspective, but they may not be what the rest of I.T. wants. If you already own LANDesk, SMS, or something else you might want to consider integrating with those instead, even though it would be more work. For example, BMC's discovery tools give you reconciliation rules. If you have multiple other data sources, it would become more time-consuming to build them there (although it isn't a huge deal.) In my company's case, the management decided we had enough tools with an overlap, so we didn't purchase them. Shawn Pierson -Original Message-From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Don SimmonsSent: Tuesday, August 07, 2007 12:41 PMTo: [EMAIL PROTECTED]: Discovery tools** We are in the process of looking at Discovery tools to work with ITSM 7 with CMDB 2.0. Looking at the BMC tool as well as the IBM tool. Are there any got ya that we need to take into consideration? Don Simmons New home for Mom, no cleanup required. All starts here. __20060125___This posting was submitted with HTML in it___ Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. __20060125___This posting was submitted with HTML in it___ _ Messenger Café — open for fun 24/7. Hot games, cool activities served daily. Visit now. http://cafemessenger.com?ocid=TXT_TAGLM_AugWLtagline ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Discovery tools
The BMC tools are the easiest to work with from the Remedy Admin/Developer perspective, but they may not be what the rest of I.T. wants. If you already own LANDesk, SMS, or something else you might want to consider integrating with those instead, even though it would be more work. For example, BMC's discovery tools give you reconciliation rules. If you have multiple other data sources, it would become more time-consuming to build them there (although it isn't a huge deal.) In my company's case, the management decided we had enough tools with an overlap, so we didn't purchase them. Shawn Pierson -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Don Simmons Sent: Tuesday, August 07, 2007 12:41 PM To: arslist@ARSLIST.ORG Subject: Discovery tools ** We are in the process of looking at Discovery tools to work with ITSM 7 with CMDB 2.0. Looking at the BMC tool as well as the IBM tool. Are there any got ya that we need to take into consideration? Don Simmons New home for Mom, no cleanup required. All starts here. <http://www.reallivemoms.com?ocid=TXT_TAGHM&loc=us> __20060125___This posting was submitted with HTML in it___ Private and confidential as detailed http://www.sug.com/disclaimers/default.htm#Mail";>here. If you cannot access hyperlink, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Discovery tools
We are in the process of looking at Discovery tools to work with ITSM 7 with CMDB 2.0. Looking at the BMC tool as well as the IBM tool. Are there any got ya that we need to take into consideration? Don Simmons _ Learn. Laugh. Share. Reallivemoms is right place! http://www.reallivemoms.com?ocid=TXT_TAGHM&loc=us ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"