Re: For anyone using the aradmin.exe command

2008-03-07 Thread LJ Longwing
Carey,

I'm actually working on a VERY SIMPLE program that could do just what your
looking for, the API parsing of a packing list is absurdly easy, so if you
wanted with a very small modification to my program, you could specify
packing list on server 1, and export the objects from server2, and then
import that def file just created into server3...I would say it took me less
than 5 hours to create the parsing of the PL on one server, to export from a
second, and then import to a third would be a trivial modification...of
course this work is being done to automate/ease migration of release related
work.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Friday, March 07, 2008 10:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: For anyone using the aradmin.exe command

Scott,

Actually... let me see if you can try something for me and see if we can get
that to work...


This is a sore topic for me. I have tried to get BMC to understand how dumb
I think this feature is, but they appear to not share my concern for it.


In the admin tool open the packing list of interest.
Go to the "Packing List" menu and select "Generate XML".

You need to use this "XML" file as the input to the admin tool command line.
NOT an ARS def file (in xml format). [ The def file does not work, but it is
what most people think should work. Most people do not ever look at the
"Packing List" menu because it only shows up when you open a packing list ,
and the terminology is just "XML file" instead of the "special file
generated from the menu of the packing list object via the admin tool".]


My two cents

I should be able to mention the NAME of the packing list and not have any
cached copy of it before the command line is called.

And in my dream world... I can use a packlist as defined on a different ARS
server too. ( Yes that means that I may need to pass in two usersnames and
passwords, but I am ok with that. )

So ... Picture this...


Create a packing list on your Dev server.
>From the command line export those objects from Production.
Import them to your Test server.
Then import your Dev objects (presumably different from Production) to your
Test server.

You now have a way to maintain one list, on dev, of objects that are in a
"release" and a way to use that list to normalize your Test server.

--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.




On Fri, Mar 7, 2008 at 9:57 AM, Scott Philben <[EMAIL PROTECTED]> wrote:
> We found out an interesting bit of information yesterday about the command
line uasge of the aradmin.exe command. On page 557 of the 6.3 Advanced book
Remedy claims the following:
>
>
>  To parse an XML packing list, and export all the objects defined in that
packing list, use the following command format:
>
>  aradmin -u  [-p ] -x  -e 
>  -l 
>
>
>  Well, when we tried to use that command to dump out a packing list worth
of stuff nothing seemed to happen. So I opened an Incident with BMC and come
to find out that the XML packing list thing does not appear to work in any
environment that they can find. I think this is kind of odd since I believe
that this option has been available since at least 5.1.2. I might be wrong.
>
>  So anyway, don't try to dump stuff out of your system via an XML packing
list file (not that you wanted to anyway since I can't find any reference of
anyone else in history having the same problem and posting about it on the
interwebs).
>
>  
> __
> _  UNSUBSCRIBE or access ARSlist Archives at www.arslist.org  
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>


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Re: For anyone using the aradmin.exe command

2008-03-07 Thread Scott Philben
Yeah, we actually tried this little task with both a def file and an XML file 
created in the Admin tool from a packing list. No dice on either. It did work 
when I referenced a non-existent file at one point... But that just took a long 
time and then gave me a definition file with everything from the server in it 
(175+ MB)

I would also like to see a right click on a workflow object with some sort of 
"Send to Packing List" option so I can quickly dump new things into my Packing 
List without having to actually open an existing Packing List.

-scott
 
On Friday, March 07, 2008, at 12:41PM, "Carey Matthew Black" <[EMAIL 
PROTECTED]> wrote:
>Scott,
>
>Actually... let me see if you can try something for me and see if we
>can get that to work...
>
>
>This is a sore topic for me. I have tried to get BMC to understand how
>dumb I think this feature is, but they appear to not share my concern
>for it.
>
>
>In the admin tool open the packing list of interest.
>Go to the "Packing List" menu and select "Generate XML".
>
>You need to use this "XML" file as the input to the admin tool command
>line. NOT an ARS def file (in xml format). [ The def file does not
>work, but it is what most people think should work. Most people do not
>ever look at the "Packing List" menu because it only shows up when you
>open a packing list , and the terminology is just "XML file" instead
>of the "special file generated from the menu of the packing list
>object via the admin tool".]
>
>
>My two cents
>
>I should be able to mention the NAME of the packing list and not have
>any cached copy of it before the command line is called.
>
>And in my dream world... I can use a packlist as defined on a
>different ARS server too. ( Yes that means that I may need to pass in
>two usersnames and passwords, but I am ok with that. )
>
>So ... Picture this...
>
>
>Create a packing list on your Dev server.
>From the command line export those objects from Production.
>Import them to your Test server.
>Then import your Dev objects (presumably different from Production) to
>your Test server.
>
>You now have a way to maintain one list, on dev, of objects that are
>in a "release" and a way to use that list to normalize your Test
>server.
>
>-- 
>Carey Matthew Black
>Remedy Skilled Professional (RSP)
>ARS = Action Request System(Remedy)
>
>Love, then teach
>Solution = People + Process + Tools
>Fast, Accurate, Cheap Pick two.
>
>
>
>
>On Fri, Mar 7, 2008 at 9:57 AM, Scott Philben <[EMAIL PROTECTED]> wrote:
>> We found out an interesting bit of information yesterday about the command 
>> line uasge of the aradmin.exe command. On page 557 of the 6.3 Advanced book 
>> Remedy claims the following:
>>
>>
>>  To parse an XML packing list, and export all the objects defined in that 
>> packing list, use the following command format:
>>
>>  aradmin -u  [-p ] -x  -e  -l 
>> 
>>
>>
>>  Well, when we tried to use that command to dump out a packing list worth of 
>> stuff nothing seemed to happen. So I opened an Incident with BMC and come to 
>> find out that the XML packing list thing does not appear to work in any 
>> environment that they can find. I think this is kind of odd since I believe 
>> that this option has been available since at least 5.1.2. I might be wrong.
>>
>>  So anyway, don't try to dump stuff out of your system via an XML packing 
>> list file (not that you wanted to anyway since I can't find any reference of 
>> anyone else in history having the same problem and posting about it on the 
>> interwebs).
>>
>>  
>> ___
>>  UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>  Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>>
>
>___
>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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Re: For anyone using the aradmin.exe command

2008-03-07 Thread Carey Matthew Black
Scott,

Actually... let me see if you can try something for me and see if we
can get that to work...


This is a sore topic for me. I have tried to get BMC to understand how
dumb I think this feature is, but they appear to not share my concern
for it.


In the admin tool open the packing list of interest.
Go to the "Packing List" menu and select "Generate XML".

You need to use this "XML" file as the input to the admin tool command
line. NOT an ARS def file (in xml format). [ The def file does not
work, but it is what most people think should work. Most people do not
ever look at the "Packing List" menu because it only shows up when you
open a packing list , and the terminology is just "XML file" instead
of the "special file generated from the menu of the packing list
object via the admin tool".]


My two cents

I should be able to mention the NAME of the packing list and not have
any cached copy of it before the command line is called.

And in my dream world... I can use a packlist as defined on a
different ARS server too. ( Yes that means that I may need to pass in
two usersnames and passwords, but I am ok with that. )

So ... Picture this...


Create a packing list on your Dev server.
>From the command line export those objects from Production.
Import them to your Test server.
Then import your Dev objects (presumably different from Production) to
your Test server.

You now have a way to maintain one list, on dev, of objects that are
in a "release" and a way to use that list to normalize your Test
server.

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.




On Fri, Mar 7, 2008 at 9:57 AM, Scott Philben <[EMAIL PROTECTED]> wrote:
> We found out an interesting bit of information yesterday about the command 
> line uasge of the aradmin.exe command. On page 557 of the 6.3 Advanced book 
> Remedy claims the following:
>
>
>  To parse an XML packing list, and export all the objects defined in that 
> packing list, use the following command format:
>
>  aradmin -u  [-p ] -x  -e  -l 
> 
>
>
>  Well, when we tried to use that command to dump out a packing list worth of 
> stuff nothing seemed to happen. So I opened an Incident with BMC and come to 
> find out that the XML packing list thing does not appear to work in any 
> environment that they can find. I think this is kind of odd since I believe 
> that this option has been available since at least 5.1.2. I might be wrong.
>
>  So anyway, don't try to dump stuff out of your system via an XML packing 
> list file (not that you wanted to anyway since I can't find any reference of 
> anyone else in history having the same problem and posting about it on the 
> interwebs).
>
>  
> ___
>  UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>  Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"


For anyone using the aradmin.exe command

2008-03-07 Thread Scott Philben
We found out an interesting bit of information yesterday about the command line 
uasge of the aradmin.exe command. On page 557 of the 6.3 Advanced book Remedy 
claims the following:


To parse an XML packing list, and export all the objects defined in that 
packing list, use the following command format:

aradmin -u  [-p ] -x  -e  -l 



Well, when we tried to use that command to dump out a packing list worth of 
stuff nothing seemed to happen. So I opened an Incident with BMC and come to 
find out that the XML packing list thing does not appear to work in any 
environment that they can find. I think this is kind of odd since I believe 
that this option has been available since at least 5.1.2. I might be wrong. 

So anyway, don't try to dump stuff out of your system via an XML packing list 
file (not that you wanted to anyway since I can't find any reference of anyone 
else in history having the same problem and posting about it on the interwebs).

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"