Scott,

Actually... let me see if you can try something for me and see if we
can get that to work...

<warning>
This is a sore topic for me. I have tried to get BMC to understand how
dumb I think this feature is, but they appear to not share my concern
for it.
</warning>

In the admin tool open the packing list of interest.
Go to the "Packing List" menu and select "Generate XML".

You need to use this "XML" file as the input to the admin tool command
line. NOT an ARS def file (in xml format). [ The def file does not
work, but it is what most people think should work. Most people do not
ever look at the "Packing List" menu because it only shows up when you
open a packing list , and the terminology is just "XML file" instead
of the "special file generated from the menu of the packing list
object via the admin tool".]


My two cents....

I should be able to mention the NAME of the packing list and not have
any cached copy of it before the command line is called.

And in my dream world... I can use a packlist as defined on a
different ARS server too. ( Yes that means that I may need to pass in
two usersnames and passwords, but I am ok with that. )

So ... Picture this...

<dreaming>
Create a packing list on your Dev server.
>From the command line export those objects from Production.
Import them to your Test server.
Then import your Dev objects (presumably different from Production) to
your Test server.

You now have a way to maintain one list, on dev, of objects that are
in a "release" and a way to use that list to normalize your Test
server.
</dreaming>
-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.




On Fri, Mar 7, 2008 at 9:57 AM, Scott Philben <[EMAIL PROTECTED]> wrote:
> We found out an interesting bit of information yesterday about the command 
> line uasge of the aradmin.exe command. On page 557 of the 6.3 Advanced book 
> Remedy claims the following:
>
>
>  To parse an XML packing list, and export all the objects defined in that 
> packing list, use the following command format:
>
>  aradmin -u <user_name> [-p <password>] -x <server_name> -e <target_file> -l 
> <packing_list.xml>
>
>
>  Well, when we tried to use that command to dump out a packing list worth of 
> stuff nothing seemed to happen. So I opened an Incident with BMC and come to 
> find out that the XML packing list thing does not appear to work in any 
> environment that they can find. I think this is kind of odd since I believe 
> that this option has been available since at least 5.1.2. I might be wrong.
>
>  So anyway, don't try to dump stuff out of your system via an XML packing 
> list file (not that you wanted to anyway since I can't find any reference of 
> anyone else in history having the same problem and posting about it on the 
> interwebs).
>
>  
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