Re: AW: How to Create Web Service

2009-01-25 Thread Alfred Differ
Why did you create the filter?

Filters consume web services through set field actions.  Are you
trying to create the tickets from within your own workflow or from the
web page?  If you are just doing it from the web page, you don't need
the filter to consume anything.  Think about the condition on which
the filter runs and you'll see why.

On Sun, Jan 25, 2009 at 11:11 AM, pintu mallick  wrote:
> **
> Hi Martin,
>
> I have already read that doument which is good, So I have created the below
> items,
>
> 1> Created a Form on Remedy.
> 2> Created a Web Service of that Form.
> 3> Created a Filter for Consuming Web Service.
>
> Now I have to send data to that Remedy Form from an external asp or html
> page via the same web service so that the filter can create a record on that
> Remedy Form.
>
> Please let me know your suggestion on this.
>
> Thanks a ton,
> Pintu
>
> --- On Mon, 1/26/09, Conny Martin  wrote:
>
> From: Conny Martin 
> Subject: [ARSLIST] AW: How to Create Web Service
> To: arslist@ARSLIST.ORG
> Date: Monday, January 26, 2009, 12:10 AM
>
> **
> Pintu,
>
> if you really wan't to know how to set up a web service you should read the
> document "Integrating with Plug-ins and Third-Party Products"
> (Integrating-710.pdf). There is a chapter "Web Services" explaining step by
> step how to create or consume a web service.
>
> Kind Regards Conny
> 
> Von: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] Im Auftrag von pintu mallick
> Gesendet: Sonntag, 25. Januar 2009 09:42
> An: arslist@ARSLIST.ORG
> Betreff: Re: How to Create Web Service
>
> **
> Hi Rakshit, Ravi, Martin,
>
> Thanks a lot for all the information on web service. Let me explain my
> scenario in details,
>
> I can't allow Guest User Login. The external web page I have talked about
> earlier will be only for those users who don't have access to remedy.
>
> 1> So I have to create an external web service [.net or etc..] and consume
> it into a filter so once the external web service pass the data to ARS,
> filter will execute and create an incident record via
> HPD_Incident_Interface_Create form.
>
> 2> Other way out may be Use Remedy Web Service and Consume it into a filter.
>
> Both the cases I have to pass the data to Filter Via Web Service and I
> really want to know how to do it.
>
> I have created external web service user account on Mit-Tier.
>
> Please let me know if you need any specific information.
>
> Thanks & Regards,
> Pintu.
>
> 2>
>
>
>
> --- On Sun, 1/25/09, Rakshit Bhandary  wrote:
>
> From: Rakshit Bhandary 
> Subject: Re: [ARSLIST] How to Create Web Service
> To: arslist@ARSLIST.ORG
> Date: Sunday, January 25, 2009, 1:38 PM
>
> ** For anything to with web on Remedy, you got to have Remedy Mid-Tier
> installed and integrated with your server. As one of our friends mentioned,
> you can give access to users to create records directly on the form itself.
> Since you mentioned that these users do not have login IDs to your server,
> you would have to follow the below steps to accomplish this.
>
> First, allow Guest user login on the server. This can be done in the server
> settings on the Server Information window.
> Go to your form, allow public submit permissions on the form as well as the
> fields.
> So now when the user tries to login, he will be allowed into the server as a
> guest and he/she will be able to submit the record on your form.
>
> Regards,
> Rakshit
>
> On Sat, Jan 24, 2009 at 7:45 PM, Conny Martin 
> wrote:
>>
>> as far as I know you also need midtier to provide a webservice.
>>
>> Kind Regards Conny
>>
>> -Ursprüngliche Nachricht-
>> Von: Action Request System discussion list(ARSList)
>> [mailto:arsl...@arslist.org] Im Auftrag von Ravi
>> Gesendet: Samstag, 24. Januar 2009 13:31
>> An: arslist@ARSLIST.ORG
>> Betreff: Re: How to Create Web Service
>>
>> if you have mid tier installed, then you can access any form from the web.
>> Take a look at "Accessing forms and applications with URLs" in
>> Mid-Tier-X.pdf
>>
>> If you donot have mid tier installed, then build the webservice in Remedy
>> like Rakshit mentioned, build some web page with code to access the
>> webservice and submit requests.
>>
>> HTH
>> pintu mallick wrote:
>> > **
>> > Hi Rakshit
>> >
>> > Thanks for your quick response, let me explain my requirement.
>> >
>> > I want to develop a web page for external users who don&#

Re: AW: How to Create Web Service

2009-01-25 Thread pintu mallick
Hi Martin,
 
I have already read that doument which is good, So I have created the below 
items,
 
1> Created a Form on Remedy.
2> Created a Web Service of that Form.
3> Created a Filter for Consuming Web Service.
 
Now I have to send data to that Remedy Form from an external asp or html page 
via the same web service so that the filter can create a record on that Remedy 
Form.
 
Please let me know your suggestion on this.
 
Thanks a ton,
Pintu


--- On Mon, 1/26/09, Conny Martin  wrote:

From: Conny Martin 
Subject: [ARSLIST] AW: How to Create Web Service
To: arslist@ARSLIST.ORG
Date: Monday, January 26, 2009, 12:10 AM


** 
Pintu,
 
if you really wan't to know how to set up a web service you should read the 
document "Integrating with Plug-ins and Third-Party Products" 
(Integrating-710.pdf). There is a chapter "Web Services" explaining step by 
step how to create or consume a web service.
 
Kind Regards Conny



Von: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] Im Auftrag von pintu mallick
Gesendet: Sonntag, 25. Januar 2009 09:42
An: arslist@ARSLIST.ORG
Betreff: Re: How to Create Web Service


** 




Hi Rakshit, Ravi, Martin,
 
Thanks a lot for all the information on web service. Let me explain my scenario 
in details,
 
I can't allow Guest User Login. The external web page I have talked about 
earlier will be only for those users who don't have access to remedy. 
 
1> So I have to create an external web service [.net or etc..] and consume it 
into a filter so once the external web service pass the data to ARS, filter 
will execute and create an incident record via HPD_Incident_Interface_Create 
form.
 
2> Other way out may be Use Remedy Web Service and Consume it into a filter.
 
Both the cases I have to pass the data to Filter Via Web Service and I really 
want to know how to do it.
 
I have created external web service user account on Mit-Tier.
 
Please let me know if you need any specific information.
 
Thanks & Regards,
Pintu.
 
2> 
 
 


--- On Sun, 1/25/09, Rakshit Bhandary  wrote:

From: Rakshit Bhandary 
Subject: Re: [ARSLIST] How to Create Web Service
To: arslist@ARSLIST.ORG
Date: Sunday, January 25, 2009, 1:38 PM


** For anything to with web on Remedy, you got to have Remedy Mid-Tier 
installed and integrated with your server. As one of our friends mentioned, you 
can give access to users to create records directly on the form itself. Since 
you mentioned that these users do not have login IDs to your server, you would 
have to follow the below steps to accomplish this.



First, allow Guest user login on the server. This can be done in the server 
settings on the Server Information window. 
Go to your form, allow public submit permissions on the form as well as the 
fields. 
So now when the user tries to login, he will be allowed into the server as a 
guest and he/she will be able to submit the record on your form.Regards,
Rakshit


On Sat, Jan 24, 2009 at 7:45 PM, Conny Martin  
wrote:

as far as I know you also need midtier to provide a webservice.

Kind Regards Conny

-Ursprüngliche Nachricht-
Von: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] Im Auftrag von Ravi
Gesendet: Samstag, 24. Januar 2009 13:31
An: arslist@ARSLIST.ORG
Betreff: Re: How to Create Web Service




if you have mid tier installed, then you can access any form from the web. Take 
a look at "Accessing forms and applications with URLs" in Mid-Tier-X.pdf

If you donot have mid tier installed, then build the webservice in Remedy like 
Rakshit mentioned, build some web page with code to access the webservice and 
submit requests.

HTH
pintu mallick wrote:
> **
> Hi Rakshit
>
> Thanks for your quick response, let me explain my requirement.
>
> I want to develop a web page for external users who don't have user
> account in remedy so they can open the webpage and fill up the
> necessary inforamation like First Name, Last Name Email ID and
> Description field and once they submit this information one Incident
> Ticket will be created on Remedy.
>
> Please suggest me how to accomplish this task.
>
> Thanks & Regards,
> Pintu
>
>
>
> --- On *Sat, 1/24/09, Rakshit Bhandary //* wrote:
>
>     From: Rakshit Bhandary 
>     Subject: Re: [ARSLIST] How to Create Web Service
>     To: arslist@ARSLIST.ORG
>     Date: Saturday, January 24, 2009, 12:47 PM
>
>     ** Select the form on which you want to build the webservice.
>     Right click on it. You will get the option for create web service.
>
>     Which kind of webservice do you want to create?
>
>     Regards
>     Rakshit
>
>     On Sat, Jan 24, 2009 at 8:28 AM, pintu mallick
>     mailto:pintumall...@yahoo.com>> wrote:
>
>         **
>         Hi All,
>
>         How to create external webservice to creat

Re: How to Create Web Service

2009-01-25 Thread Alfred Differ
Yup.  That worked for me when I was learning this stuff.  Start with
the product documentation.

Right clicking over the form offers a path to the 'create web service'
wizard.  It will auto-generate all the operations within the web
service.  Later on, you may have to fiddle around with some of the
parameters in the XML generated to deal with extra fields you might
have as required, but the wizard is pretty good at the initial set up.

You have to pick a url where the wsdl can be found.  Just make sure it
is available to the public.  The only trickiness I found is that
changes to the web service object won't show up on your mid-tier until
you force the cache to refresh.  If you do alter anything on the web
service after the first time you pull up the wsdl from your mid-tier,
just remember that.

For the rest of your ticket submission form to work, you have to build
your web form code.  There are utilities out there that can take the
wsdl and create the classes necessary for the data management behind
your form(s).  I don't know the .NET world enough to make suggestions,
but search around or ask others and you'll find out.

For basic ticket submission, only the web service object needs to be
created on the AR Server.  No filters are needed.  This is the way it
works when you publish a service.

-al

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AW: How to Create Web Service

2009-01-25 Thread Conny Martin
Pintu,
 
if you really wan't to know how to set up a web service you should read the 
document "Integrating with Plug-ins and Third-Party Products" 
(Integrating-710.pdf). There is a chapter "Web Services" explaining step by 
step how to create or consume a web service.
 
Kind Regards Conny



Von: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] Im Auftrag von pintu mallick
Gesendet: Sonntag, 25. Januar 2009 09:42
An: arslist@ARSLIST.ORG
Betreff: Re: How to Create Web Service


** 
Hi Rakshit, Ravi, Martin,
 
Thanks a lot for all the information on web service. Let me explain my scenario 
in details,
 
I can't allow Guest User Login. The external web page I have talked about 
earlier will be only for those users who don't have access to remedy. 
 
1> So I have to create an external web service [.net or etc..] and consume it 
into a filter so once the external web service pass the data to ARS, filter 
will execute and create an incident record via HPD_Incident_Interface_Create 
form.
 
2> Other way out may be Use Remedy Web Service and Consume it into a filter.
 
Both the cases I have to pass the data to Filter Via Web Service and I really 
want to know how to do it.
 
I have created external web service user account on Mit-Tier.
 
Please let me know if you need any specific information.
 
Thanks & Regards,
Pintu.
 
2> 
 
 


--- On Sun, 1/25/09, Rakshit Bhandary  wrote:


From: Rakshit Bhandary 
    Subject: Re: [ARSLIST] How to Create Web Service
To: arslist@ARSLIST.ORG
Date: Sunday, January 25, 2009, 1:38 PM


** For anything to with web on Remedy, you got to have Remedy Mid-Tier 
installed and integrated with your server. As one of our friends mentioned, you 
can give access to users to create records directly on the form itself. Since 
you mentioned that these users do not have login IDs to your server, you would 
have to follow the below steps to accomplish this.



1.  First, allow Guest user login on the server. This can be done 
in the server settings on the Server Information window. 
2.  Go to your form, allow public submit permissions on the form as 
well as the fields. 
3.  So now when the user tries to login, he will be allowed into 
the server as a guest and he/she will be able to submit the record on your form.

Regards,
Rakshit


On Sat, Jan 24, 2009 at 7:45 PM, Conny Martin 
 wrote:


as far as I know you also need midtier to provide a webservice.

Kind Regards Conny

-Ursprüngliche Nachricht-
Von: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] Im Auftrag von Ravi
Gesendet: Samstag, 24. Januar 2009 13:31
An: arslist@ARSLIST.ORG
    Betreff: Re: How to Create Web Service


if you have mid tier installed, then you can access any form 
from the web. Take a look at "Accessing forms and applications with URLs" in 
Mid-Tier-X.pdf

If you donot have mid tier installed, then build the webservice 
in Remedy like Rakshit mentioned, build some web page with code to access the 
webservice and submit requests.

HTH
pintu mallick wrote:
> **
> Hi Rakshit
>
> Thanks for your quick response, let me explain my requirement.
>
> I want to develop a web page for external users who don't 
have user
> account in remedy so they can open the webpage and fill up the
> necessary inforamation like First Name, Last Name Email ID and
> Description field and once they submit this information one 
Incident
> Ticket will be created on Remedy.
>
> Please suggest me how to accomplish this task.
>
> Thanks & Regards,
> Pintu
>
>
>
> --- On *Sat, 1/24/09, Rakshit Bhandary 
//* wrote:
        >
> From: Rakshit Bhandary 
> Subject: Re: [ARSLIST] How to Create Web Service
> To: arslist@ARSLIST.ORG
> Date: Saturday, January 24, 2009, 12:47 PM
>
> ** Select the form on which you want to build the 
webservice.
> Right click on it. You will get the option for create web 
service.
>
> Which kind of webservice d

Re: How to Create Web Service

2009-01-25 Thread pintu mallick
Hi Rakshit, Ravi, Martin,
 
Thanks a lot for all the information on web service. Let me explain my scenario 
in details,
 
I can't allow Guest User Login. The external web page I have talked about 
earlier will be only for those users who don't have access to remedy. 
 
1> So I have to create an external web service [.net or etc..] and consume it 
into a filter so once the external web service pass the data to ARS, filter 
will execute and create an incident record via HPD_Incident_Interface_Create 
form.
 
2> Other way out may be Use Remedy Web Service and Consume it into a filter.
 
Both the cases I have to pass the data to Filter Via Web Service and I really 
want to know how to do it.
 
I have created external web service user account on Mit-Tier.
 
Please let me know if you need any specific information.
 
Thanks & Regards,
Pintu.
 
2> 
 
 


--- On Sun, 1/25/09, Rakshit Bhandary  wrote:

From: Rakshit Bhandary 
Subject: Re: [ARSLIST] How to Create Web Service
To: arslist@ARSLIST.ORG
Date: Sunday, January 25, 2009, 1:38 PM


** For anything to with web on Remedy, you got to have Remedy Mid-Tier 
installed and integrated with your server. As one of our friends mentioned, you 
can give access to users to create records directly on the form itself. Since 
you mentioned that these users do not have login IDs to your server, you would 
have to follow the below steps to accomplish this.



First, allow Guest user login on the server. This can be done in the server 
settings on the Server Information window.
Go to your form, allow public submit permissions on the form as well as the 
fields.
So now when the user tries to login, he will be allowed into the server as a 
guest and he/she will be able to submit the record on your form.Regards,
Rakshit


On Sat, Jan 24, 2009 at 7:45 PM, Conny Martin  
wrote:

as far as I know you also need midtier to provide a webservice.

Kind Regards Conny

-Ursprüngliche Nachricht-
Von: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] Im Auftrag von Ravi
Gesendet: Samstag, 24. Januar 2009 13:31
An: arslist@ARSLIST.ORG
Betreff: Re: How to Create Web Service




if you have mid tier installed, then you can access any form from the web. Take 
a look at "Accessing forms and applications with URLs" in Mid-Tier-X.pdf

If you donot have mid tier installed, then build the webservice in Remedy like 
Rakshit mentioned, build some web page with code to access the webservice and 
submit requests.

HTH
pintu mallick wrote:
> **
> Hi Rakshit
>
> Thanks for your quick response, let me explain my requirement.
>
> I want to develop a web page for external users who don't have user
> account in remedy so they can open the webpage and fill up the
> necessary inforamation like First Name, Last Name Email ID and
> Description field and once they submit this information one Incident
> Ticket will be created on Remedy.
>
> Please suggest me how to accomplish this task.
>
> Thanks & Regards,
> Pintu
>
>
>
> --- On *Sat, 1/24/09, Rakshit Bhandary //* wrote:
>
>     From: Rakshit Bhandary 
>     Subject: Re: [ARSLIST] How to Create Web Service
>     To: arslist@ARSLIST.ORG
>     Date: Saturday, January 24, 2009, 12:47 PM
>
>     ** Select the form on which you want to build the webservice.
>     Right click on it. You will get the option for create web service.
>
>     Which kind of webservice do you want to create?
>
>     Regards
>     Rakshit
>
>     On Sat, Jan 24, 2009 at 8:28 AM, pintu mallick
>     mailto:pintumall...@yahoo.com>> wrote:
>
>         **
>         Hi All,
>
>         How to create external webservice to create Incident Ticket in
>         BMC Remedy.
>
>         Please share your ideas.
>
>         Thanks & Regards.
>         Thanks
>
>
>         __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers
>         Are" html___
>
>
>     __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
>     html___
>
>
> __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
> html___


--
Thank you,
RaVi

___
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Re: How to Create Web Service

2009-01-25 Thread Rakshit Bhandary
For anything to with web on Remedy, you got to have Remedy Mid-Tier
installed and integrated with your server. As one of our friends mentioned,
you can give access to users to create records directly on the form itself.
Since you mentioned that these users do not have login IDs to your server,
you would have to follow the below steps to accomplish this.


   1. First, allow Guest user login on the server. This can be done in the
   server settings on the Server Information window.
   2. Go to your form, allow public submit permissions on the form as well
   as the fields.
   3. So now when the user tries to login, he will be allowed into the
   server as a guest and he/she will be able to submit the record on your form.

Regards,
Rakshit

On Sat, Jan 24, 2009 at 7:45 PM, Conny Martin wrote:

> as far as I know you also need midtier to provide a webservice.
>
> Kind Regards Conny
>
> -Ursprüngliche Nachricht-
> Von: Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] Im Auftrag von Ravi
> Gesendet: Samstag, 24. Januar 2009 13:31
> An: arslist@ARSLIST.ORG
> Betreff: Re: How to Create Web Service
>
> if you have mid tier installed, then you can access any form from the web.
> Take a look at "Accessing forms and applications with URLs" in
> Mid-Tier-X.pdf
>
> If you donot have mid tier installed, then build the webservice in Remedy
> like Rakshit mentioned, build some web page with code to access the
> webservice and submit requests.
>
> HTH
> pintu mallick wrote:
> > **
> > Hi Rakshit
> >
> > Thanks for your quick response, let me explain my requirement.
> >
> > I want to develop a web page for external users who don't have user
> > account in remedy so they can open the webpage and fill up the
> > necessary inforamation like First Name, Last Name Email ID and
> > Description field and once they submit this information one Incident
> > Ticket will be created on Remedy.
> >
> > Please suggest me how to accomplish this task.
> >
> > Thanks & Regards,
> > Pintu
> >
> >
> >
> > --- On *Sat, 1/24/09, Rakshit Bhandary //* wrote:
> >
> > From: Rakshit Bhandary 
> > Subject: Re: [ARSLIST] How to Create Web Service
> > To: arslist@ARSLIST.ORG
> > Date: Saturday, January 24, 2009, 12:47 PM
> >
> > ** Select the form on which you want to build the webservice.
> > Right click on it. You will get the option for create web service.
> >
> > Which kind of webservice do you want to create?
> >
> > Regards
> > Rakshit
> >
> > On Sat, Jan 24, 2009 at 8:28 AM, pintu mallick
> > mailto:pintumall...@yahoo.com>> wrote:
> >
> > **
> > Hi All,
> >
> > How to create external webservice to create Incident Ticket in
> > BMC Remedy.
> >
> > Please share your ideas.
> >
> > Thanks & Regards.
> > Thanks
> >
> >
> > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers
> > Are" html___
> >
> >
> > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
> > html___
> >
> >
> > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
> > html___
>
>
> --
> Thank you,
> RaVi
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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AW: How to Create Web Service

2009-01-24 Thread Conny Martin
as far as I know you also need midtier to provide a webservice.

Kind Regards Conny 

-Ursprüngliche Nachricht-
Von: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] Im Auftrag von Ravi
Gesendet: Samstag, 24. Januar 2009 13:31
An: arslist@ARSLIST.ORG
Betreff: Re: How to Create Web Service

if you have mid tier installed, then you can access any form from the web. Take 
a look at "Accessing forms and applications with URLs" in Mid-Tier-X.pdf

If you donot have mid tier installed, then build the webservice in Remedy like 
Rakshit mentioned, build some web page with code to access the webservice and 
submit requests.

HTH
pintu mallick wrote:
> **
> Hi Rakshit
>  
> Thanks for your quick response, let me explain my requirement.
>  
> I want to develop a web page for external users who don't have user 
> account in remedy so they can open the webpage and fill up the 
> necessary inforamation like First Name, Last Name Email ID and 
> Description field and once they submit this information one Incident 
> Ticket will be created on Remedy.
>  
> Please suggest me how to accomplish this task.
>  
> Thanks & Regards,
> Pintu
>  
>
>
> --- On *Sat, 1/24/09, Rakshit Bhandary //* wrote:
>
> From: Rakshit Bhandary 
> Subject: Re: [ARSLIST] How to Create Web Service
> To: arslist@ARSLIST.ORG
> Date: Saturday, January 24, 2009, 12:47 PM
>
> ** Select the form on which you want to build the webservice.
> Right click on it. You will get the option for create web service.
>
> Which kind of webservice do you want to create?
>
> Regards
> Rakshit
>
> On Sat, Jan 24, 2009 at 8:28 AM, pintu mallick
> mailto:pintumall...@yahoo.com>> wrote:
>
> **
> Hi All,
>  
> How to create external webservice to create Incident Ticket in
> BMC Remedy.
>  
> Please share your ideas.
>  
> Thanks & Regards.
> Thanks
>
>
> __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers
> Are" html___
>
>
> __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
> html___
>
>
> __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" 
> html___


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Thank you,
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Re: How to Create Web Service

2009-01-24 Thread Ravi
if you have mid tier installed, then you can access any form from the 
web. Take a look at "Accessing forms and applications with URLs" in 
Mid-Tier-X.pdf


If you donot have mid tier installed, then build the webservice in 
Remedy like Rakshit mentioned, build some web page with code to access 
the webservice and submit requests.


HTH
pintu mallick wrote:

**
Hi Rakshit
 
Thanks for your quick response, let me explain my requirement.
 
I want to develop a web page for external users who don't have user 
account in remedy so they can open the webpage and fill up the 
necessary inforamation like First Name, Last Name Email ID and 
Description field and once they submit this information one Incident 
Ticket will be created on Remedy.
 
Please suggest me how to accomplish this task.
 
Thanks & Regards,

Pintu
 



--- On *Sat, 1/24/09, Rakshit Bhandary //* wrote:

From: Rakshit Bhandary 
Subject: Re: [ARSLIST] How to Create Web Service
To: arslist@ARSLIST.ORG
Date: Saturday, January 24, 2009, 12:47 PM

** Select the form on which you want to build the webservice.
Right click on it. You will get the option for create web service.

Which kind of webservice do you want to create?

Regards
Rakshit

On Sat, Jan 24, 2009 at 8:28 AM, pintu mallick
mailto:pintumall...@yahoo.com>> wrote:

**
Hi All,
 
How to create external webservice to create Incident Ticket in

BMC Remedy.
 
Please share your ideas.
 
Thanks & Regards.

Thanks


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Re: How to Create Web Service

2009-01-24 Thread pintu mallick

Hi Rakshit
 
Thanks for your quick response, let me explain my requirement.
 
I want to develop a web page for external users who don't have user account in 
remedy so they can open the webpage and fill up the necessary inforamation like 
First Name, Last Name Email ID and Description field and once they submit this 
information one Incident Ticket will be created on Remedy.
 
Please suggest me how to accomplish this task.
 
Thanks & Regards,
Pintu
 


--- On Sat, 1/24/09, Rakshit Bhandary  wrote:

From: Rakshit Bhandary 
Subject: Re: [ARSLIST] How to Create Web Service
To: arslist@ARSLIST.ORG
Date: Saturday, January 24, 2009, 12:47 PM


** Select the form on which you want to build the webservice. Right click on 
it. You will get the option for create web service.

Which kind of webservice do you want to create?

Regards
Rakshit


On Sat, Jan 24, 2009 at 8:28 AM, pintu mallick  wrote:

** 




Hi All,
 
How to create external webservice to create Incident Ticket in BMC Remedy.
 
Please share your ideas.
 
Thanks & Regards.
Thanks
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Re: How to Create Web Service

2009-01-23 Thread Rakshit Bhandary
Select the form on which you want to build the webservice. Right click on
it. You will get the option for create web service.

Which kind of webservice do you want to create?

Regards
Rakshit

On Sat, Jan 24, 2009 at 8:28 AM, pintu mallick wrote:

> ** Hi All,
>
> How to create external webservice to create Incident Ticket in BMC Remedy.
>
> Please share your ideas.
>
> Thanks & Regards.
> Thanks
>
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How to Create Web Service

2009-01-23 Thread pintu mallick
Hi All,
 
How to create external webservice to create Incident Ticket in BMC Remedy.
 
Please share your ideas.
 
Thanks & Regards.
Thanks




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