Re: I think I just found a sweet bug on character fields that are Edit Masked...

2012-04-25 Thread Joe Martin D'Souza
Interesting.. I haven’t had the time since finding this out to try it on the 
mid tier and was intending Friday to do this. So thanks for checking that out 
and sharing.. I’ll validate if this is the same thing I see on the release 
version of AR 7.6.03 on Friday..

Joe

From: L G Robinson 
Sent: Wednesday, April 25, 2012 5:11 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: I think I just found a sweet bug on character fields that are Edit 
Masked...

** 
Hi Joe,

I have submitted a bug report. We get our support from ColumnIT, so they will 
have to reproduce it for themselves and then, hopefully, send it on to BMC.

Just FYI, I tried it on the Mid-tier, just to see what happened. It was a 
little better... the expand box was visible when it shouldn't have been. 
However, as long as the field was not expanded, the masking was displayed 
correctly, regardless of focus. So slightly better, but still broke.  MT: 
7.6.04 SP2 201110080614 on Linux w/ Tomcat.

Hope this is helpful.
Larry

On Tue, Apr 24, 2012 at 12:34 PM, Joe Martin D'Souza  wrote:

  ** 

  Thanks.. I’ll appreciate that actually..

  Joe

  From: L G Robinson 
  Sent: Tuesday, April 24, 2012 12:20 PM
  Newsgroups: public.remedy.arsystem.general
  To: arslist@ARSLIST.ORG 
  Subject: Re: I think I just found a sweet bug on character fields that are 
Edit Masked...

  ** 
  Hi Joe,

  I have no immediate need for that functionality, but I'll be happy to file 
the bug report anyway, just to help give it some traction.

  Hope this is helpful.
  Larry


  On Tue, Apr 24, 2012 at 12:07 PM, Joe Martin D'Souza  
wrote:

** 

Larry,

Thank you for responding..

Mine is on the right of the field too in exactly the same spot that it is 
when its visible.. What I meant was look at the left hand side of the screen 
shot (left of the Properties pane).. On the screen shots that I tried to attach 
the field was on the left of the Properties pane

So basically we are experiencing the exact same issue and you being on 
Patch 2, shows that this issue wasn’t resolved for at least those couple of 
patches – I am still on the base release version of 7.6.03 at this site I am 
working at..

So this also shows that its not just my system that’s somehow hosed (which 
often is the case with all the stunts I try – just kidding).. both of us are 
seeing the exact same issue..

I submitted a ticket to BMC yesterday, and if you intend to do the same, 
maybe we can exchange ticket numbers and ask them to relate the two so it 
starts getting a higher priority to get fixed

Joe

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Re: I think I just found a sweet bug on character fields that are Edit Masked...

2012-04-25 Thread L G Robinson
Hi Joe,

I have submitted a bug report. We get our support from ColumnIT, so they
will have to reproduce it for themselves and then, hopefully, send it on to
BMC.

Just FYI, I tried it on the Mid-tier, just to see what happened. It was a
little better... the expand box was visible when it shouldn't have been.
However, as long as the field was not expanded, the masking was displayed
correctly, regardless of focus. So slightly better, but still broke.  MT:
7.6.04 SP2 201110080614 on Linux w/ Tomcat.

Hope this is helpful.
Larry

On Tue, Apr 24, 2012 at 12:34 PM, Joe Martin D'Souza wrote:

> **
>
> Thanks.. I’ll appreciate that actually..
>
> Joe
>
>  *From:* L G Robinson 
> *Sent:* Tuesday, April 24, 2012 12:20 PM
> *Newsgroups:* public.remedy.arsystem.general
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: I think I just found a sweet bug on character fields that
> are Edit Masked...
>
> **
> Hi Joe,
>
> I have no immediate need for that functionality, but I'll be happy to file
> the bug report anyway, just to help give it some traction.
>
> Hope this is helpful.
> Larry
>
> On Tue, Apr 24, 2012 at 12:07 PM, Joe Martin D'Souza wrote:
>
>> **
>>
>> Larry,
>>
>> Thank you for responding..
>>
>> Mine is on the right of the field too in exactly the same spot that it is
>> when its visible.. What I meant was look at the left hand side of the
>> screen shot (left of the Properties pane).. On the screen shots that I
>> tried to attach the field was on the left of the Properties pane
>>
>> So basically we are experiencing the exact same issue and you being on
>> Patch 2, shows that this issue wasn’t resolved for at least those couple of
>> patches – I am still on the base release version of 7.6.03 at this site I
>> am working at..
>>
>> So this also shows that its not just my system that’s somehow hosed
>> (which often is the case with all the stunts I try – just kidding).. both
>> of us are seeing the exact same issue..
>>
>> I submitted a ticket to BMC yesterday, and if you intend to do the same,
>> maybe we can exchange ticket numbers and ask them to relate the two so it
>> starts getting a higher priority to get fixed
>>
>> Joe
>>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

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Re: I think I just found a sweet bug on character fields that are Edit Masked...

2012-04-24 Thread Joe Martin D'Souza

Thanks.. I’ll appreciate that actually..

Joe

From: L G Robinson 
Sent: Tuesday, April 24, 2012 12:20 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: I think I just found a sweet bug on character fields that are Edit 
Masked...

** 
Hi Joe,

I have no immediate need for that functionality, but I'll be happy to file the 
bug report anyway, just to help give it some traction.

Hope this is helpful.
Larry


On Tue, Apr 24, 2012 at 12:07 PM, Joe Martin D'Souza  wrote:

  ** 

  Larry,

  Thank you for responding..

  Mine is on the right of the field too in exactly the same spot that it is 
when its visible.. What I meant was look at the left hand side of the screen 
shot (left of the Properties pane).. On the screen shots that I tried to attach 
the field was on the left of the Properties pane

  So basically we are experiencing the exact same issue and you being on Patch 
2, shows that this issue wasn’t resolved for at least those couple of patches – 
I am still on the base release version of 7.6.03 at this site I am working at..

  So this also shows that its not just my system that’s somehow hosed (which 
often is the case with all the stunts I try – just kidding).. both of us are 
seeing the exact same issue..

  I submitted a ticket to BMC yesterday, and if you intend to do the same, 
maybe we can exchange ticket numbers and ask them to relate the two so it 
starts getting a higher priority to get fixed

  Joe

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Re: I think I just found a sweet bug on character fields that are Edit Masked...

2012-04-24 Thread L G Robinson
Hi Joe,

I have no immediate need for that functionality, but I'll be happy to file
the bug report anyway, just to help give it some traction.

Hope this is helpful.
Larry

On Tue, Apr 24, 2012 at 12:07 PM, Joe Martin D'Souza wrote:

> **
>
> Larry,
>
> Thank you for responding..
>
> Mine is on the right of the field too in exactly the same spot that it is
> when its visible.. What I meant was look at the left hand side of the
> screen shot (left of the Properties pane).. On the screen shots that I
> tried to attach the field was on the left of the Properties pane
>
> So basically we are experiencing the exact same issue and you being on
> Patch 2, shows that this issue wasn’t resolved for at least those couple of
> patches – I am still on the base release version of 7.6.03 at this site I
> am working at..
>
> So this also shows that its not just my system that’s somehow hosed (which
> often is the case with all the stunts I try – just kidding).. both of us
> are seeing the exact same issue..
>
> I submitted a ticket to BMC yesterday, and if you intend to do the same,
> maybe we can exchange ticket numbers and ask them to relate the two so it
> starts getting a higher priority to get fixed
>
> Joe
>

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Re: I think I just found a sweet bug on character fields that are Edit Masked...

2012-04-24 Thread Joe Martin D'Souza

Larry,

Thank you for responding..

Mine is on the right of the field too in exactly the same spot that it is when 
its visible.. What I meant was look at the left hand side of the screen shot 
(left of the Properties pane).. On the screen shots that I tried to attach the 
field was on the left of the Properties pane

So basically we are experiencing the exact same issue and you being on Patch 2, 
shows that this issue wasn’t resolved for at least those couple of patches – I 
am still on the base release version of 7.6.03 at this site I am working at..

So this also shows that its not just my system that’s somehow hosed (which 
often is the case with all the stunts I try – just kidding).. both of us are 
seeing the exact same issue..

I submitted a ticket to BMC yesterday, and if you intend to do the same, maybe 
we can exchange ticket numbers and ask them to relate the two so it starts 
getting a higher priority to get fixed

Joe

From: L G Robinson 
Sent: Tuesday, April 24, 2012 11:52 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: I think I just found a sweet bug on character fields that are Edit 
Masked...

** 
Hi Joe,

I was able to reproduce the behavior that you describe below on my 7.6.03 Patch 
002 201107191530 system. The only difference I see from what you described is 
the "invisible" expand box that you described as being on the left. Mine is on 
the right... just where the "real" expand box would be, if it was there.

Client is WUT 7.6.04 SP1.

Hope this is helpful.
Larry


On Mon, Apr 23, 2012 at 5:00 PM, Joe Martin D'Souza  wrote:

  ** 
  I used the Dev Studio of the same version as the AR Server to create that 
field and make changes to it .. I am on 7.6.03 (no patch). My WUT and Dev 
Studio too are on the same version no patch.

  I’m going to try to attempt to attach 5 screen shots and hope they make it 
through to the list. I’ll also take the liberty to email them to you Doug, and 
Jason Miller and Keith Sinclair, as I am expecting the attachments to not make 
it to the list..

  The property on the dev studio is un-editable once set to edit masked.. 
however it’s the behavior of the field both on the dev studio as well as the 
WUT that is a concern Hopefully the screen shots will help explain what 
words may not explain that clearly..

  Find 5 screen shots attached in a zip file called Bug.zip

  EditMask01.gif
  This is where I attempted to create a character field of length 20 with some 
Default value “New Field Edit Mask” on it. The Expand Box as you can see at the 
time of creation is Default, and the Display Type is Edit... Notice the default 
value on the field as well as the non existence of an expand box.. With all 
these settings I saved the form.. The field got created.

  EditMask02.gif
  Here is where I changed the Display Type to Edit Masked and immediately as 
Jason pointed out on the list, the Expand Box gets grayed out, and its value 
changes to Hide. Also notice the field on the Dev Studio, where the default 
value gets masked to asterix’s.. Also notice that there is no Expand Box... So 
far very good

  EditMask03.gif
  Here is where things start to get ugly.. I changed the length of the field 
from 20 to 255. Notice that the Expand Box attribute is still grayed out. And 
that its value is Hide. Great (just as what Jason said about 7.6.04)... But 
take a look on the left hand side. There is an ‘invisible’ expand box on the 
field on the dev studio itself.. I’m kind that way, and that doesn’t bother me 
really as it appears like the field is still masking its contents with all 
asterix’s which is all I want – I don’t really care whether or not the Expand 
Box shows despite it being set to Hide and its attribute grayed I saved 
these settings.. With the settings saved with the field length at 255, lets 
look at what we see on the WUT...

  EditMask04.gif
  When the focus is on another field, things look ‘almost’ good on the field 
that has its Edit Mask attribute turned on.. So long as the focus is not on the 
Edit Masked field. I say ‘almost’ because you already see the first signs 
of trouble. The expand box is clearly visible...

  EditMask05.gif
  Here you can see that the moment the focus is on the edit mask field, I can 
see the text as clear text. The mask disappears..

  I haven’t yet tested this on the web as I just noticed this like 5 minutes 
before posting to the list.

  Cheers

  Joe

  PS: On my first attempt, the attachments didn’t get through.. and it rejected 
my posting.. so attempting it without attachments and if you are interested in 
the attachments to make sense of this email. please request them from me and I 
will be more than happy to send

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Re: I think I just found a sweet bug on character fields that are Edit Masked...

2012-04-24 Thread L G Robinson
Hi Joe,

I was able to reproduce the behavior that you describe below on my 7.6.03
Patch 002 201107191530 system. The only difference I see from what you
described is the "invisible" expand box that you described as being on the
left. Mine is on the right... just where the "real" expand box would be, if
it was there.

Client is WUT 7.6.04 SP1.

Hope this is helpful.
Larry

On Mon, Apr 23, 2012 at 5:00 PM, Joe Martin D'Souza wrote:

> **
>I used the Dev Studio of the same version as the AR Server to create
> that field and make changes to it .. I am on 7.6.03 (no patch). My WUT and
> Dev Studio too are on the same version no patch.
>
>  I’m going to try to attempt to attach 5 screen shots and hope they make
> it through to the list. I’ll also take the liberty to email them to you
> Doug, and Jason Miller and Keith Sinclair, as I am expecting the
> attachments to not make it to the list..
>
>  The property on the dev studio is un-editable once set to edit masked..
> however it’s the behavior of the field both on the dev studio as well as
> the WUT that is a concern Hopefully the screen shots will help explain
> what words may not explain that clearly..
>
>  Find 5 screen shots attached in a zip file called Bug.zip
>
>  *EditMask01.gif*
> This is where I attempted to create a character field of length 20 with
> some Default value “New Field Edit Mask” on it. The Expand Box as you can
> see at the time of creation is Default, and the Display Type is Edit...
> Notice the default value on the field as well as the non existence of an
> expand box.. With all these settings I saved the form.. The field got
> created.
>
>  *EditMask02.gif*
> Here is where I changed the Display Type to Edit Masked and immediately as
> Jason pointed out on the list, the Expand Box gets grayed out, and its
> value changes to Hide. Also notice the field on the Dev Studio, where the
> default value gets masked to asterix’s.. Also notice that there is no
> Expand Box... So far very good
>
>  *EditMask03.gif*
> Here is where things start to get ugly.. I changed the length of the field
> from 20 to 255. Notice that the Expand Box attribute is still grayed out.
> And that its value is Hide. Great (just as what Jason said about 7.6.04)...
> But take a look on the left hand side. There is an ‘invisible’ expand box
> on the field on the dev studio itself.. I’m kind that way, and that doesn’t
> bother me really as it appears like the field is still masking its contents
> with all asterix’s which is all I want – I don’t really care whether or not
> the Expand Box shows despite it being set to Hide and its attribute
> grayed I saved these settings.. With the settings saved with the field
> length at 255, lets look at what we see on the WUT...
>
>  *EditMask04.gif*
> When the focus is on another field, things look ‘almost’ good on the field
> that has its Edit Mask attribute turned on.. So long as the focus is not on
> the Edit Masked field. I say ‘almost’ because you already see the first
> signs of trouble. The expand box is clearly visible...
>
>  *EditMask05.gif*
> Here you can see that the moment the focus is on the edit mask field, I
> can see the text as clear text. The mask disappears..
>
>  I haven’t yet tested this on the web as I just noticed this like 5
> minutes before posting to the list.
>
>   Cheers
>
>  Joe
>
> PS: On my first attempt, the attachments didn’t get through.. and it
> rejected my posting.. so attempting it without attachments and if you are
> interested in the attachments to make sense of this email. please request
> them from me and I will be more than happy to send
>
>

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Re: I think I just found a sweet bug on character fields that are Edit Masked...

2012-04-23 Thread Joe Martin D'Souza
I used the Dev Studio of the same version as the AR Server to create that field 
and make changes to it .. I am on 7.6.03 (no patch). My WUT and Dev Studio too 
are on the same version no patch.

I’m going to try to attempt to attach 5 screen shots and hope they make it 
through to the list. I’ll also take the liberty to email them to you Doug, and 
Jason Miller and Keith Sinclair, as I am expecting the attachments to not make 
it to the list..

The property on the dev studio is un-editable once set to edit masked.. however 
it’s the behavior of the field both on the dev studio as well as the WUT that 
is a concern Hopefully the screen shots will help explain what words may 
not explain that clearly..

Find 5 screen shots attached in a zip file called Bug.zip

EditMask01.gif
This is where I attempted to create a character field of length 20 with some 
Default value “New Field Edit Mask” on it. The Expand Box as you can see at the 
time of creation is Default, and the Display Type is Edit... Notice the default 
value on the field as well as the non existence of an expand box.. With all 
these settings I saved the form.. The field got created.

EditMask02.gif
Here is where I changed the Display Type to Edit Masked and immediately as 
Jason pointed out on the list, the Expand Box gets grayed out, and its value 
changes to Hide. Also notice the field on the Dev Studio, where the default 
value gets masked to asterix’s.. Also notice that there is no Expand Box... So 
far very good

EditMask03.gif
Here is where things start to get ugly.. I changed the length of the field from 
20 to 255. Notice that the Expand Box attribute is still grayed out. And that 
its value is Hide. Great (just as what Jason said about 7.6.04)... But take a 
look on the left hand side. There is an ‘invisible’ expand box on the field on 
the dev studio itself.. I’m kind that way, and that doesn’t bother me really as 
it appears like the field is still masking its contents with all asterix’s 
which is all I want – I don’t really care whether or not the Expand Box shows 
despite it being set to Hide and its attribute grayed I saved these 
settings.. With the settings saved with the field length at 255, lets look at 
what we see on the WUT...

EditMask04.gif
When the focus is on another field, things look ‘almost’ good on the field that 
has its Edit Mask attribute turned on.. So long as the focus is not on the Edit 
Masked field. I say ‘almost’ because you already see the first signs of 
trouble. The expand box is clearly visible...

EditMask05.gif
Here you can see that the moment the focus is on the edit mask field, I can see 
the text as clear text. The mask disappears..

I haven’t yet tested this on the web as I just noticed this like 5 minutes 
before posting to the list.

Cheers

Joe

PS: On my first attempt, the attachments didn’t get through.. and it rejected 
my posting.. so attempting it without attachments and if you are interested in 
the attachments to make sense of this email. please request them from me and I 
will be more than happy to send

From: Sinclair, Keith 
Sent: Monday, April 23, 2012 3:33 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: I think I just found a sweet bug on character fields that are Edit 
Masked...

** 
Hey Joe,

 

I, too, was unable to reproduce this and I’m on ARS 7.6.3 build 001, Client 
tool 7.6.4 Sp3.

 

Keith

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Monday, April 23, 2012 1:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: I think I just found a sweet bug on character fields that are Edit 
Masked...

 

** Hi Joe,

 

7.6.04 SP2

 

I was not able to reproduce this.  I never saw the see unmasked text.

 

One difference it appears between version; I was not able to show the Expand 
Box on a field that is set to Edit Masked.  The Expand Box option is read only 
once the Display Type is set to Edit Masked.  If I set the Expand Box to Show 
before setting Display Type = Edit Masked the Expand Box is automatically set 
to Hide once set Edit Masked.

 

Jason

On Mon, Apr 23, 2012 at 9:17 AM, Joe Martin D'Souza  wrote:

** 

 

Would someone be kind enough to verify this before I report it?

 

I am on ARS 7.6.03.

 

Create a Character field of length 30 or so (less than the length that enables 
the Expand Box by default which is 69 I think..). Assign the display property 
of Edit Masked to it.. Try it out, on the WUT and or the MT and it should work 
ok..

 

Change the length of this field to a length that the Expand box gets enabled 
automatically. I changed mine to 254 or 255 – I don’t recall the exact.. Test 
that field out on the WUT (haven’t tested on web yet.) When typing in the 
contents it is masked... Tab out of the field and tab back in and you can see 
the text in clear text..

 

I know that an Edit Masked field just masks the characters of a field. It

Re: I think I just found a sweet bug on character fields that are Edit Masked...

2012-04-23 Thread Joe Martin D'Souza
I can replicate it over and over again.. Documenting it on email at the moment 
and will share the email with the list as well as Doug... I got the base build, 
no service patch of 7.6.03...

Could you try it on the 7.6.03 client?

Joe

From: Sinclair, Keith 
Sent: Monday, April 23, 2012 3:33 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: I think I just found a sweet bug on character fields that are Edit 
Masked...

** 
Hey Joe,

 

I, too, was unable to reproduce this and I’m on ARS 7.6.3 build 001, Client 
tool 7.6.4 Sp3.

 

Keith

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Monday, April 23, 2012 1:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: I think I just found a sweet bug on character fields that are Edit 
Masked...

 

** Hi Joe,

 

7.6.04 SP2

 

I was not able to reproduce this.  I never saw the see unmasked text.

 

One difference it appears between version; I was not able to show the Expand 
Box on a field that is set to Edit Masked.  The Expand Box option is read only 
once the Display Type is set to Edit Masked.  If I set the Expand Box to Show 
before setting Display Type = Edit Masked the Expand Box is automatically set 
to Hide once set Edit Masked.

 

Jason

On Mon, Apr 23, 2012 at 9:17 AM, Joe Martin D'Souza  wrote:

** 

 

Would someone be kind enough to verify this before I report it?

 

I am on ARS 7.6.03.

 

Create a Character field of length 30 or so (less than the length that enables 
the Expand Box by default which is 69 I think..). Assign the display property 
of Edit Masked to it.. Try it out, on the WUT and or the MT and it should work 
ok..

 

Change the length of this field to a length that the Expand box gets enabled 
automatically. I changed mine to 254 or 255 – I don’t recall the exact.. Test 
that field out on the WUT (haven’t tested on web yet.) When typing in the 
contents it is masked... Tab out of the field and tab back in and you can see 
the text in clear text..

 

I know that an Edit Masked field just masks the characters of a field. It does 
not actually encrypt its contents – so I have no confusion about that.. Just 
putting that out there

 

Does this happen for you guys too? If so, what version(s) are you’ll on??

 

I’ll report it to BMC after I verify this is a consistent problem..

 

Joe

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Re: I think I just found a sweet bug on character fields that are Edit Masked...

2012-04-23 Thread Sinclair, Keith
Hey Joe,

I, too, was unable to reproduce this and I'm on ARS 7.6.3 build 001, Client 
tool 7.6.4 Sp3.

Keith

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Monday, April 23, 2012 1:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: I think I just found a sweet bug on character fields that are Edit 
Masked...

** Hi Joe,

7.6.04 SP2

I was not able to reproduce this.  I never saw the see unmasked text.

One difference it appears between version; I was not able to show the Expand 
Box on a field that is set to Edit Masked.  The Expand Box option is read only 
once the Display Type is set to Edit Masked.  If I set the Expand Box to Show 
before setting Display Type = Edit Masked the Expand Box is automatically set 
to Hide once set Edit Masked.

Jason
On Mon, Apr 23, 2012 at 9:17 AM, Joe Martin D'Souza 
mailto:jdso...@shyle.net>> wrote:
**

Would someone be kind enough to verify this before I report it?

I am on ARS 7.6.03.

Create a Character field of length 30 or so (less than the length that enables 
the Expand Box by default which is 69 I think..). Assign the display property 
of Edit Masked to it.. Try it out, on the WUT and or the MT and it should work 
ok..

Change the length of this field to a length that the Expand box gets enabled 
automatically. I changed mine to 254 or 255 - I don't recall the exact.. Test 
that field out on the WUT (haven't tested on web yet.) When typing in the 
contents it is masked... Tab out of the field and tab back in and you can see 
the text in clear text..

I know that an Edit Masked field just masks the characters of a field. It does 
not actually encrypt its contents - so I have no confusion about that.. Just 
putting that out there

Does this happen for you guys too? If so, what version(s) are you'll on??

I'll report it to BMC after I verify this is a consistent problem..

Joe
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Are"_

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Re: I think I just found a sweet bug on character fields that are Edit Masked...

2012-04-23 Thread Joe Martin D'Souza
Yes the expand box attribute on the Dev Studio is read only on 7.6.03 too.. but 
the behavior on the WUT is way different for different field sizes.. Hang on 
for a detailed explanation of reproduction of this that I am in the process of 
typing...

I would love to know if this is only a 7.6.03 quirkiness or if it exists on 
other versions. Jason Miller already confirmed its good on 7.6.04. However 
Jason, please read my next mail, and if my screen shots do not make it through, 
let me know and I’ll mail you the screen shots directly. Follow the process I 
did and let me know if you still do not have a problem on 7.6.04..

Give me 20 - 25 to compose that mail and put together some screen shots..

Joe

From: Jason Miller 
Sent: Monday, April 23, 2012 2:58 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: I think I just found a sweet bug on character fields that are Edit 
Masked...

** Hi Joe, 

7.6.04 SP2

I was not able to reproduce this.  I never saw the see unmasked text.

One difference it appears between version; I was not able to show the Expand 
Box on a field that is set to Edit Masked.  The Expand Box option is read only 
once the Display Type is set to Edit Masked.  If I set the Expand Box to Show 
before setting Display Type = Edit Masked the Expand Box is automatically set 
to Hide once set Edit Masked.

Jason


On Mon, Apr 23, 2012 at 9:17 AM, Joe Martin D'Souza  wrote:

  ** 

  Would someone be kind enough to verify this before I report it?

  I am on ARS 7.6.03.

  Create a Character field of length 30 or so (less than the length that 
enables the Expand Box by default which is 69 I think..). Assign the display 
property of Edit Masked to it.. Try it out, on the WUT and or the MT and it 
should work ok..

  Change the length of this field to a length that the Expand box gets enabled 
automatically. I changed mine to 254 or 255 – I don’t recall the exact.. Test 
that field out on the WUT (haven’t tested on web yet.) When typing in the 
contents it is masked... Tab out of the field and tab back in and you can see 
the text in clear text..

  I know that an Edit Masked field just masks the characters of a field. It 
does not actually encrypt its contents – so I have no confusion about that.. 
Just putting that out there

  Does this happen for you guys too? If so, what version(s) are you’ll on??

  I’ll report it to BMC after I verify this is a consistent problem..

  Joe

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Re: I think I just found a sweet bug on character fields that are Edit Masked...

2012-04-23 Thread Jason Miller
Hi Joe,

7.6.04 SP2

I was not able to reproduce this.  I never saw the see unmasked text.

One difference it appears between version; I was not able to show the
Expand Box on a field that is set to Edit Masked.  The Expand Box option is
read only once the Display Type is set to Edit Masked.  If I set the Expand
Box to Show before setting Display Type = Edit Masked the Expand Box is
automatically set to Hide once set Edit Masked.

Jason

On Mon, Apr 23, 2012 at 9:17 AM, Joe Martin D'Souza wrote:

> **
>
> Would someone be kind enough to verify this before I report it?
>
> I am on ARS 7.6.03.
>
> Create a Character field of length 30 or so (less than the length that
> enables the Expand Box by default which is 69 I think..). Assign the
> display property of Edit Masked to it.. Try it out, on the WUT and or the
> MT and it should work ok..
>
> Change the length of this field to a length that the Expand box gets
> enabled automatically. I changed mine to 254 or 255 – I don’t recall the
> exact.. Test that field out on the WUT (haven’t tested on web yet.) When
> typing in the contents it is masked... Tab out of the field and tab back in
> and you can see the text in clear text..
>
> I know that an Edit Masked field just masks the characters of a field. It
> does not actually encrypt its contents – so I have no confusion about
> that.. Just putting that out there
>
> Does this happen for you guys too? If so, what version(s) are you’ll on??
>
> I’ll report it to BMC after I verify this is a consistent problem..
>
> Joe
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

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I think I just found a sweet bug on character fields that are Edit Masked...

2012-04-23 Thread Joe Martin D'Souza

Would someone be kind enough to verify this before I report it?

I am on ARS 7.6.03.

Create a Character field of length 30 or so (less than the length that enables 
the Expand Box by default which is 69 I think..). Assign the display property 
of Edit Masked to it.. Try it out, on the WUT and or the MT and it should work 
ok..

Change the length of this field to a length that the Expand box gets enabled 
automatically. I changed mine to 254 or 255 – I don’t recall the exact.. Test 
that field out on the WUT (haven’t tested on web yet.) When typing in the 
contents it is masked... Tab out of the field and tab back in and you can see 
the text in clear text..

I know that an Edit Masked field just masks the characters of a field. It does 
not actually encrypt its contents – so I have no confusion about that.. Just 
putting that out there

Does this happen for you guys too? If so, what version(s) are you’ll on??

I’ll report it to BMC after I verify this is a consistent problem..

Joe

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"