Re: Installing two versions of the WUT on one machine?
I have 6.3 and 7 clients installed on XP on seperate directories, and have no problems with it.. Rgds Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. - Original Message From: Rebecca Hammond <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, December 20, 2006 10:21:53 AM Subject: Installing two versions of the WUT on one machine? Hi all, Because we're going to be running two instances (6.3 and 7) of Remedy in parallel for a while, we want to deploy the two versions and have them operate independently. I know that there are many considerations we need to be aware of, but I want to be sure we cover all of them. BMC's telling me that installing two versions of the client tools on one machine isn't supported, but I'm fairly confident it can be done. First of all, I believe that although you specify the installer to run to a separate and distinct directory, the Registry keys will still only reference one key - is there any way around that? I want to be sure that for one user name, the Home directory is read separately - is this possible? Any advice, suggestions, instructions, etc. are most welcome! Thanks, Rebecca ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" __ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Installing two versions of the WUT on one machine?
We do need to keep it separate, just because we script our applications, and we don't want users to have to worry about changing servers, odd home page behavior, etc. Most specifically, when I launch the 6.3 User Tool, I want to display a distinct server list, and when I launch 7 UT, I want to see a separate server list. Possible? On Wed, 20 Dec 2006 16:32:13 +0100, Michiel Beijen <[EMAIL PROTECTED]> wrote: >Hi Rebecca, > >I'm using the 5.1.2, 6.3 and 7 WUT's all on one machine, each installed in >its own home directory. This works great for me. >Also, v7 is in fact support as a user tool to use against your 6.3 server >(as opposed to a 5.1.2 server) so there is no actual need to install >multiple versions. >Of course, if you are an admin it might be nice to be able to test problems >on both versions of the user tool. > >Hope this helps, > >Michiel > > >On 12/20/06, Rebecca Hammond <[EMAIL PROTECTED]> wrote: >> >> Hi all, >> >> Because we're going to be running two instances (6.3 and 7) of Remedy in >> parallel for a while, we want to deploy the two versions and have them >> operate independently. >> >> I know that there are many considerations we need to be aware of, but I >> want to be sure we cover all of them. BMC's telling me that installing >> two >> versions of the client tools on one machine isn't supported, but I'm >> fairly >> confident it can be done. >> >> First of all, I believe that although you specify the installer to run to >> a >> separate and distinct directory, the Registry keys will still only >> reference one key - is there any way around that? >> >> I want to be sure that for one user name, the Home directory is read >> separately - is this possible? >> >> Any advice, suggestions, instructions, etc. are most welcome! >> >> Thanks, >> Rebecca >> >> >> ___ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where >> the Answers Are" >> > >___ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Installing two versions of the WUT on one machine?
Rebecca, I have manually installed two versions on the same computer. We have not setup to SMS to install 2 different versions for deployment. We are looking at changing our SMS package to deploy the 7.x client before we actually move to the 7.x server so that all our users are up to date before the upgrade. Since the 7.x client is backward compatible, I'm not sure why you would want to deploy 2 different versions at the same time. Is this a recommendation by someone? Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rebecca Hammond Sent: Wednesday, December 20, 2006 10:22 AM To: arslist@ARSLIST.ORG Subject: Installing two versions of the WUT on one machine? Hi all, Because we're going to be running two instances (6.3 and 7) of Remedy in parallel for a while, we want to deploy the two versions and have them operate independently. I know that there are many considerations we need to be aware of, but I want to be sure we cover all of them. BMC's telling me that installing two versions of the client tools on one machine isn't supported, but I'm fairly confident it can be done. First of all, I believe that although you specify the installer to run to a separate and distinct directory, the Registry keys will still only reference one key - is there any way around that? I want to be sure that for one user name, the Home directory is read separately - is this possible? Any advice, suggestions, instructions, etc. are most welcome! Thanks, Rebecca ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Installing two versions of the WUT on one machine?
Hi Rebecca, I'm using the 5.1.2, 6.3 and 7 WUT's all on one machine, each installed in its own home directory. This works great for me. Also, v7 is in fact support as a user tool to use against your 6.3 server (as opposed to a 5.1.2 server) so there is no actual need to install multiple versions. Of course, if you are an admin it might be nice to be able to test problems on both versions of the user tool. Hope this helps, Michiel On 12/20/06, Rebecca Hammond <[EMAIL PROTECTED]> wrote: Hi all, Because we're going to be running two instances (6.3 and 7) of Remedy in parallel for a while, we want to deploy the two versions and have them operate independently. I know that there are many considerations we need to be aware of, but I want to be sure we cover all of them. BMC's telling me that installing two versions of the client tools on one machine isn't supported, but I'm fairly confident it can be done. First of all, I believe that although you specify the installer to run to a separate and distinct directory, the Registry keys will still only reference one key - is there any way around that? I want to be sure that for one user name, the Home directory is read separately - is this possible? Any advice, suggestions, instructions, etc. are most welcome! Thanks, Rebecca ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Installing two versions of the WUT on one machine?
Hi List, I plan to use 6.3 & 7.0.1 on ARS 7.0.1 Daniel -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rebecca Hammond Sent: 20 December 2006 17:22 To: arslist@ARSLIST.ORG Subject: Installing two versions of the WUT on one machine? Hi all, Because we're going to be running two instances (6.3 and 7) of Remedy in parallel for a while, we want to deploy the two versions and have them operate independently. I know that there are many considerations we need to be aware of, but I want to be sure we cover all of them. BMC's telling me that installing two versions of the client tools on one machine isn't supported, but I'm fairly confident it can be done. First of all, I believe that although you specify the installer to run to a separate and distinct directory, the Registry keys will still only reference one key - is there any way around that? I want to be sure that for one user name, the Home directory is read separately - is this possible? Any advice, suggestions, instructions, etc. are most welcome! Thanks, Rebecca ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" -- *DISCLAIMER* The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Orange Romania S.A. is neither liable for the proper, complete transmission of the information contained in this communication nor any delay in its receipt. *END OF DISCLAIMER* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Installing two versions of the WUT on one machine?
Hi all, Because we're going to be running two instances (6.3 and 7) of Remedy in parallel for a while, we want to deploy the two versions and have them operate independently. I know that there are many considerations we need to be aware of, but I want to be sure we cover all of them. BMC's telling me that installing two versions of the client tools on one machine isn't supported, but I'm fairly confident it can be done. First of all, I believe that although you specify the installer to run to a separate and distinct directory, the Registry keys will still only reference one key - is there any way around that? I want to be sure that for one user name, the Home directory is read separately - is this possible? Any advice, suggestions, instructions, etc. are most welcome! Thanks, Rebecca ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"