Re: Installing two versions of the WUT on one machine?

2006-12-20 Thread Joe DeSouza
I have 6.3 and 7 clients installed on XP on seperate directories, and have no 
problems with it..

Rgds
 
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.



- Original Message 
From: Rebecca Hammond <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Wednesday, December 20, 2006 10:21:53 AM
Subject: Installing two versions of the WUT on one machine?


Hi all,

Because we're going to be running two instances (6.3 and 7) of Remedy in 
parallel for a while, we want to deploy the two versions and have them 
operate independently.

I know that there are many considerations we need to be aware of, but I 
want to be sure we cover all of them.  BMC's telling me that installing two 
versions of the client tools on one machine isn't supported, but I'm fairly 
confident it can be done.

First of all, I believe that although you specify the installer to run to a 
separate and distinct directory, the Registry keys will still only 
reference one key - is there any way around that?

I want to be sure that for one user name, the Home directory is read 
separately - is this possible?

Any advice, suggestions, instructions, etc. are most welcome!

Thanks,
Rebecca

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Re: Installing two versions of the WUT on one machine?

2006-12-20 Thread Rebecca Hammond
We do need to keep it separate, just because we script our applications, 
and we don't want users to have to worry about changing servers, odd home 
page behavior, etc.

Most specifically, when I launch the 6.3 User Tool, I want to display a 
distinct server list, and when I launch 7 UT, I want to see a separate 
server list.  Possible?

On Wed, 20 Dec 2006 16:32:13 +0100, Michiel Beijen 
<[EMAIL PROTECTED]> wrote:

>Hi Rebecca,
>
>I'm using the 5.1.2, 6.3 and 7 WUT's all on one machine, each installed in
>its own home directory. This works great for me.
>Also, v7 is in fact support as a user tool to use against your 6.3 server
>(as opposed to a 5.1.2 server) so there is no actual need to install
>multiple versions.
>Of course, if you are an admin it might be nice to be able to test problems
>on both versions of the user tool.
>
>Hope this helps,
>
>Michiel
>
>
>On 12/20/06, Rebecca Hammond <[EMAIL PROTECTED]> wrote:
>>
>> Hi all,
>>
>> Because we're going to be running two instances (6.3 and 7) of Remedy in
>> parallel for a while, we want to deploy the two versions and have them
>> operate independently.
>>
>> I know that there are many considerations we need to be aware of, but I
>> want to be sure we cover all of them.  BMC's telling me that installing
>> two
>> versions of the client tools on one machine isn't supported, but I'm
>> fairly
>> confident it can be done.
>>
>> First of all, I believe that although you specify the installer to run to
>> a
>> separate and distinct directory, the Registry keys will still only
>> reference one key - is there any way around that?
>>
>> I want to be sure that for one user name, the Home directory is read
>> separately - is this possible?
>>
>> Any advice, suggestions, instructions, etc. are most welcome!
>>
>> Thanks,
>> Rebecca
>>
>>
>> 

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Re: Installing two versions of the WUT on one machine?

2006-12-20 Thread Shellman, David
Rebecca,

I have manually installed two versions on the same computer.  We have
not setup to SMS to install 2 different versions for deployment.

We are looking at changing our SMS package to deploy the 7.x client
before we actually move to the 7.x server so that all our users are up
to date before the upgrade.

Since the 7.x client is backward compatible, I'm not sure why you would
want to deploy 2 different versions at the same time.  Is this a
recommendation by someone?

Dave

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rebecca Hammond
Sent: Wednesday, December 20, 2006 10:22 AM
To: arslist@ARSLIST.ORG
Subject: Installing two versions of the WUT on one machine?

Hi all,

Because we're going to be running two instances (6.3 and 7) of Remedy in

parallel for a while, we want to deploy the two versions and have them 
operate independently.

I know that there are many considerations we need to be aware of, but I 
want to be sure we cover all of them.  BMC's telling me that installing
two 
versions of the client tools on one machine isn't supported, but I'm
fairly 
confident it can be done.

First of all, I believe that although you specify the installer to run
to a 
separate and distinct directory, the Registry keys will still only 
reference one key - is there any way around that?

I want to be sure that for one user name, the Home directory is read 
separately - is this possible?

Any advice, suggestions, instructions, etc. are most welcome!

Thanks,
Rebecca


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Re: Installing two versions of the WUT on one machine?

2006-12-20 Thread Michiel Beijen

Hi Rebecca,

I'm using the 5.1.2, 6.3 and 7 WUT's all on one machine, each installed in
its own home directory. This works great for me.
Also, v7 is in fact support as a user tool to use against your 6.3 server
(as opposed to a 5.1.2 server) so there is no actual need to install
multiple versions.
Of course, if you are an admin it might be nice to be able to test problems
on both versions of the user tool.

Hope this helps,

Michiel


On 12/20/06, Rebecca Hammond <[EMAIL PROTECTED]> wrote:


Hi all,

Because we're going to be running two instances (6.3 and 7) of Remedy in
parallel for a while, we want to deploy the two versions and have them
operate independently.

I know that there are many considerations we need to be aware of, but I
want to be sure we cover all of them.  BMC's telling me that installing
two
versions of the client tools on one machine isn't supported, but I'm
fairly
confident it can be done.

First of all, I believe that although you specify the installer to run to
a
separate and distinct directory, the Registry keys will still only
reference one key - is there any way around that?

I want to be sure that for one user name, the Home directory is read
separately - is this possible?

Any advice, suggestions, instructions, etc. are most welcome!

Thanks,
Rebecca


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Re: Installing two versions of the WUT on one machine?

2006-12-20 Thread CONDREA, Daniel
Hi List,

I plan to use 6.3 & 7.0.1 on ARS 7.0.1

Daniel

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rebecca Hammond
Sent: 20 December 2006 17:22
To: arslist@ARSLIST.ORG
Subject: Installing two versions of the WUT on one machine?

Hi all,

Because we're going to be running two instances (6.3 and 7) of Remedy in
parallel for a while, we want to deploy the two versions and have them
operate independently.

I know that there are many considerations we need to be aware of, but I
want to be sure we cover all of them.  BMC's telling me that installing
two versions of the client tools on one machine isn't supported, but I'm
fairly confident it can be done.

First of all, I believe that although you specify the installer to run
to a separate and distinct directory, the Registry keys will still only
reference one key - is there any way around that?

I want to be sure that for one user name, the Home directory is read
separately - is this possible?

Any advice, suggestions, instructions, etc. are most welcome!

Thanks,
Rebecca


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Installing two versions of the WUT on one machine?

2006-12-20 Thread Rebecca Hammond
Hi all,

Because we're going to be running two instances (6.3 and 7) of Remedy in 
parallel for a while, we want to deploy the two versions and have them 
operate independently.

I know that there are many considerations we need to be aware of, but I 
want to be sure we cover all of them.  BMC's telling me that installing two 
versions of the client tools on one machine isn't supported, but I'm fairly 
confident it can be done.

First of all, I believe that although you specify the installer to run to a 
separate and distinct directory, the Registry keys will still only 
reference one key - is there any way around that?

I want to be sure that for one user name, the Home directory is read 
separately - is this possible?

Any advice, suggestions, instructions, etc. are most welcome!

Thanks,
Rebecca

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