OLE and Word or PDF doc display
** Hi Everyone, I would appreciate some help on this one. I want to click on a button and open a Word or pdf document. I'm so used to saying I can do anything in Remedy I forget sometimes I forget how to do everything ... :( I was thinking I could do this through OLE but cannot seem to find the right methods to select and parameter to fill in. I looked through the archives and found a fairly descriptive entry but alas, no success. I don't use OLE very often and I've apparently purged all recollection of how to do it. ARS 5.1.2, but going to 7.x on 10/24 Oracle 9i2 but going to Oracle 10.. on 10/24 Windows 2003 server WUT only at this time I appreciate your help. Thanks, Susan __20060125___This posting was submitted with HTML in it___
Re: OLE and Word or PDF doc display
OLE is a bit old-fashioned nowadays. You did not state where the Word or PDF document is. If it's in an attachment I guess you should look at the PERFORM-ACTION-OPEN-ATTACHMENT special Run Process command. If the attachment is on a network drive or webserver you could use PERFORM-ACTION-OPEN-URL Kind regards, Michiel On 10/16/06, Susan Palmer <[EMAIL PROTECTED]> wrote: ** Hi Everyone, I would appreciate some help on this one. I want to click on a button and open a Word or pdf document. I'm so used to saying I can do anything in Remedy I forget sometimes I forget how to do everything ... :( I was thinking I could do this through OLE but cannot seem to find the right methods to select and parameter to fill in. I looked through the archives and found a fairly descriptive entry but alas, no success. I don't use OLE very often and I've apparently purged all recollection of how to do it. ARS 5.1.2, but going to 7.x on 10/24 Oracle 9i2 but going to Oracle 10.. on 10/24 Windows 2003 server WUT only at this time I appreciate your help. Thanks, Susan __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: OLE and Word or PDF doc display
** Michiel, THANK YOU very much. That was exactly what I needed. I used the URL since I have the document on a server. Sincerely, Susan On 10/17/06, Michiel Beijen <[EMAIL PROTECTED] > wrote: OLE is a bit old-fashioned nowadays.You did not state where the Word or PDF document is. If it's in an attachment I guess you should look at thePERFORM-ACTION-OPEN-ATTACHMENT special Run Process command.If the attachment is on a network drive or webserver you could usePERFORM-ACTION-OPEN-URLKind regards, MichielOn 10/16/06, Susan Palmer <[EMAIL PROTECTED]> wrote:> **> Hi Everyone, >> I would appreciate some help on this one. I want to click on a button and > open a Word or pdf document. I'm so used to saying I can do anything in> Remedy I forget sometimes I forget how to do everything ... :( >> I was thinking I could do this through OLE but cannot seem to find the right > methods to select and parameter to fill in. I looked through the archives> and found a fairly descriptive entry but alas, no success. I don't use OLE > very often and I've apparently purged all recollection of how to do it. >> ARS 5.1.2, but going to 7.x on 10/24> Oracle 9i2 but going to Oracle 10.. on 10/24> Windows 2003 server> WUT only at this time >> I appreciate your help. Thanks,> Susan > __20060125___This posting was> submitted with HTML in it__ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___
Re: OLE and Word or PDF doc display
** I'm using the same thing, but when I print them, they don't print very nicely (because they are being opened with IE). These are quotes and contracts that I would like the customer to be able to print and send their customer. Lisa From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Susan PalmerSent: Tuesday, October 17, 2006 3:43 PMTo: arslist@ARSLIST.ORGSubject: Re: OLE and Word or PDF doc display ** Michiel, THANK YOU very much. That was exactly what I needed. I used the URL since I have the document on a server. Sincerely, Susan On 10/17/06, Michiel Beijen <[EMAIL PROTECTED] > wrote: OLE is a bit old-fashioned nowadays.You did not state where the Word or PDF document is. If it's in an attachment I guess you should look at thePERFORM-ACTION-OPEN-ATTACHMENT special Run Process command.If the attachment is on a network drive or webserver you could usePERFORM-ACTION-OPEN-URLKind regards, MichielOn 10/16/06, Susan Palmer <[EMAIL PROTECTED]> wrote:> **> Hi Everyone, >> I would appreciate some help on this one. I want to click on a button and > open a Word or pdf document. I'm so used to saying I can do anything in> Remedy I forget sometimes I forget how to do everything ... :( >> I was thinking I could do this through OLE but cannot seem to find the right > methods to select and parameter to fill in. I looked through the archives> and found a fairly descriptive entry but alas, no success. I don't use OLE > very often and I've apparently purged all recollection of how to do it. >> ARS 5.1.2, but going to 7.x on 10/24> Oracle 9i2 but going to Oracle 10.. on 10/24> Windows 2003 server> WUT only at this time >> I appreciate your help. Thanks,> Susan > __20060125___This posting was> submitted with HTML in it__ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org__20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___
Re: OLE and Word or PDF doc display
If the attachment is a word document, how would you pass parameters or variables to it? Run a script? Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Tuesday, October 17, 2006 2:27 PM To: arslist@ARSLIST.ORG Subject: Re: OLE and Word or PDF doc display OLE is a bit old-fashioned nowadays. You did not state where the Word or PDF document is. If it's in an attachment I guess you should look at the PERFORM-ACTION-OPEN-ATTACHMENT special Run Process command. If the attachment is on a network drive or webserver you could use PERFORM-ACTION-OPEN-URL Kind regards, Michiel On 10/16/06, Susan Palmer <[EMAIL PROTECTED]> wrote: > ** > Hi Everyone, > > I would appreciate some help on this one. I want to click on a button > and open a Word or pdf document. I'm so used to saying I can do > anything in Remedy I forget sometimes I forget how to do everything > ... :( > > I was thinking I could do this through OLE but cannot seem to find the > right methods to select and parameter to fill in. I looked through > the archives and found a fairly descriptive entry but alas, no > success. I don't use OLE very often and I've apparently purged all recollection of how to do it. > > ARS 5.1.2, but going to 7.x on 10/24 > Oracle 9i2 but going to Oracle 10.. on 10/24 Windows 2003 server WUT > only at this time > > I appreciate your help. Thanks, > Susan > __20060125___This posting was submitted with > HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: OLE and Word or PDF doc display
** Lisa, Actually it was a WORD doc I changed to a .pdf file since I didn't want anyone changing it. The doc is instructional in nature, no parameters or variables involved. Since it opens in Adobe it printed just fine. I believe you'll need a different solution to pass data to the form, not sure what that is these days since I was out of step with the OLE process. Hopefully someone will jump in with the correct way. Thanks, Susan On 10/17/06, Kemes, Lisa <[EMAIL PROTECTED]> wrote: If the attachment is a word document, how would you pass parameters orvariables to it? Run a script? Lisa-Original Message-From: Action Request System discussion list(ARSList)[mailto:arslist@ARSLIST.ORG] On Behalf Of Michiel BeijenSent: Tuesday, October 17, 2006 2:27 PM To: arslist@ARSLIST.ORGSubject: Re: OLE and Word or PDF doc displayOLE is a bit old-fashioned nowadays.You did not state where the Word or PDF document is. If it's in an attachment I guess you should look at the PERFORM-ACTION-OPEN-ATTACHMENTspecial Run Process command.If the attachment is on a network drive or webserver you could usePERFORM-ACTION-OPEN-URLKind regards, MichielOn 10/16/06, Susan Palmer <[EMAIL PROTECTED]> wrote:> **> Hi Everyone,>> I would appreciate some help on this one. I want to click on a button > and open a Word or pdf document. I'm so used to saying I can do> anything in Remedy I forget sometimes I forget how to do everything> ... :(>> I was thinking I could do this through OLE but cannot seem to find the > right methods to select and parameter to fill in. I looked through> the archives and found a fairly descriptive entry but alas, no> success. I don't use OLE very often and I've apparently purged all recollection of how to do it.>> ARS 5.1.2, but going to 7.x on 10/24> Oracle 9i2 but going to Oracle 10.. on 10/24 Windows 2003 server WUT> only at this time>> I appreciate your help. Thanks, > Susan> __20060125___This posting was submitted with> HTML in it__UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org___UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___
