Re: Outgoing Date Format using HTML Template
Hi Dave, Thanks for your reply. I was looking at the date and time setting based on my ID and also admin ID for the AR server. When you mentioned about email engine configuration. Where can I configure this? In my EmailDaemon.properties, it shown as this - #Email Daemon #Tue Feb 27 19:59:50 GMT+08:00 2007 com.remedy.arsys.emaildaemon.ARDATE= com.remedy.arsys.emaildaemon.ARDATEONLY= com.remedy.arsys.emaildaemon.ARTIMEONLY= com.remedy.arsys.emaildaemon.ChunkSize=100 com.remedy.arsys.emaildaemon.CommaValidAddressSeparator=true com.remedy.arsys.emaildaemon.Exchange-Wait-Time=1 com.remedy.arsys.emaildaemon.IncomingConnectionRecycleSize=100 com.remedy.arsys.emaildaemon.IncomingMessagesQueueSize=100 com.remedy.arsys.emaildaemon.instructionCacheSize=20 com.remedy.arsys.emaildaemon.MailboxPollingUnitIsMinutes=true com.remedy.arsys.emaildaemon.Monitor=30 com.remedy.arsys.emaildaemon.NTARSPSG01.Authentication= com.remedy.arsys.emaildaemon.NTARSPSG01.Interval=30 com.remedy.arsys.emaildaemon.NTARSPSG01.Language=en_US com.remedy.arsys.emaildaemon.NTARSPSG01.Password= com.remedy.arsys.emaildaemon.NTARSPSG01.RPC=0 com.remedy.arsys.emaildaemon.NTARSPSG01.TCP=12650 com.remedy.arsys.emaildaemon.OutgoingConnectionRecycleSize=100 com.remedy.arsys.emaildaemon.RMIPort=1099 com.remedy.arsys.emaildaemon.SaveSentItem=True com.remedy.arsys.emaildaemon.securityCacheSize=20 com.remedy.arsys.emaildaemon.SendEmailSetSize=100 com.remedy.arsys.emaildaemon.servers=NTARSPSG01 com.remedy.arsys.emaildaemon.SortMessages=false com.remedy.arsys.emaildaemon.StoreInstructions=false com.remedy.arsys.emaildaemon.templateCacheSize=20 com.remedy.arsys.emaildaemon.UseNameIfNoEmailAddress=true com.remedy.arsys.emaildaemon.UserChunkSize=5000 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Friday, September 21, 2007 01:00 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template When you look at the date/time setting, are you looking with your login? From what I have seen, date/time settings are user dependent. You may need to make the change at the system environment level. Another way is to check the ARDATE variable that can be defined in the email engine configuration. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Siti Hawa Bee SHAIK FARID Sent: Thursday, September 20, 2007 9:41 AM To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Dear Listers, Anyone can assist on this? I still can't figure it out :-( -Original Message- From: Siti Hawa Bee SHAIK FARID Sent: Tuesday, 18 September, 2007 21:52 To: 'arslist@ARSLIST.ORG' Subject: RE: Outgoing Date Format using HTML Template Dear Ashraf, The thing is, the setting for my AR Server was already set to dd/mm/ but I'm puzzled why the date format for outgoing email is still in US format. Any further advice pls. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ashraf Sultana shaik Sent: Monday, September 17, 2007 18:04 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Ashraf Sultana shaik wrote: hi, In a Windows environment, the date and time display format is based on the Regional Setting Properties of Control Panel.Change the format to indonesian then u will get u r required format i.e,(dd/month/year),by default the format is english(united states). If the AR System server is running under a different account name or using the default user configuration and you are unable to change the regional properties, you can set the ARDATE, ARDATEONLY, or ARTIMEONLY environment variables. regards, Ashraf sultana. Siti Hawa Bee SHAIK FARID wrote: Dear Listers, I would like to check is there any way to change the date format as dd/mm/ instead of mm/dd/. In Asia we use local date format instead of US date format. Any advised on this? Below is the tempate, look at the created date field. 1) I had checked AR Tool - File - Preference Date format : Short dd/mm/ hh:mm:ss 2) In Admin Tool - File - Server Information Server Time : Fri Sep 14 hh:mm:ss ARS 6.3 patch 20 AR Helpdesk 6.0 _ From: SG-IT Helpdesk Sent: Friday, September 14, 2007 09:24 Cc: SG-IT Helpdesk Subject: Item Technical Issue, Case HD000101628, Low urgency, has been assigned to ACS. Case http://NTARSPSG01/arsys/forms/HPD:HelpDesk/Support/?cacheid=5b2ee7b7Vie wFor mServlet?server=ctdayrem02pform=HD%3AHelpDeskeid=HD000101628 HD000101628 has been assigned to your group Vendor, ACS. Kindly update action taken to SG-IT Helpdesk as we need to track the case till closure. _ Requester User ID: cbdl0o Requester Name : San LEOW Phone : 6119 2331
Re: Outgoing Date Format using HTML Template
Hi Fred, Any pointers on how to go about setting it. I never do this before. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, September 20, 2007 23:38 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template In the EmailDaemon.properties file for the Email engine there are entries for Date formats. Perhaps you need to set these com.remedy.arsys.emaildaemon.ARDATE= com.remedy.arsys.emaildaemon.ARDATEONLY= com.remedy.arsys.emaildaemon.ARTIMEONLY= Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Siti Hawa Bee SHAIK FARID Sent: Thursday, September 20, 2007 8:41 AM To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Dear Listers, Anyone can assist on this? I still can't figure it out :-( -Original Message- From: Siti Hawa Bee SHAIK FARID Sent: Tuesday, 18 September, 2007 21:52 To: 'arslist@ARSLIST.ORG' Subject: RE: Outgoing Date Format using HTML Template Dear Ashraf, The thing is, the setting for my AR Server was already set to dd/mm/ but I'm puzzled why the date format for outgoing email is still in US format. Any further advice pls. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ashraf Sultana shaik Sent: Monday, September 17, 2007 18:04 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Ashraf Sultana shaik wrote: hi, In a Windows environment, the date and time display format is based on the Regional Setting Properties of Control Panel.Change the format to indonesian then u will get u r required format i.e,(dd/month/year),by default the format is english(united states). If the AR System server is running under a different account name or using the default user configuration and you are unable to change the regional properties, you can set the ARDATE, ARDATEONLY, or ARTIMEONLY environment variables. regards, Ashraf sultana. Siti Hawa Bee SHAIK FARID wrote: Dear Listers, I would like to check is there any way to change the date format as dd/mm/ instead of mm/dd/. In Asia we use local date format instead of US date format. Any advised on this? Below is the tempate, look at the created date field. 1) I had checked AR Tool - File - Preference Date format : Short dd/mm/ hh:mm:ss 2) In Admin Tool - File - Server Information Server Time : Fri Sep 14 hh:mm:ss ARS 6.3 patch 20 AR Helpdesk 6.0 _ From: SG-IT Helpdesk Sent: Friday, September 14, 2007 09:24 Cc: SG-IT Helpdesk Subject: Item Technical Issue, Case HD000101628, Low urgency, has been assigned to ACS. Case http://NTARSPSG01/arsys/forms/HPD:HelpDesk/Support/?cacheid=5b2ee7b7Vie wFor mServlet?server=ctdayrem02pform=HD%3AHelpDeskeid=HD000101628 HD000101628 has been assigned to your group Vendor, ACS. Kindly update action taken to SG-IT Helpdesk as we need to track the case till closure. _ Requester User ID: cbdl0o Requester Name : San LEOW Phone : 6119 2331 Division/Department: PFS/Sector Management Office/, CBD Location : Plaza 1, #11-02 _ Category : Desktop Type : Outlook Item : Technical Issue Date Created: 9/14/2007 9:22:00 AM _ Status : Assigned Problem Description: Email format distorted. Serial Number : u659809 Model : AV5900 UOB EMAIL DISCLAIMER Any person receiving this email and any attachment(s) contained, shall treat the information as confidential and not misuse, copy, disclose, distribute or retain the information in any way that amounts to a breach of confidentiality. If you are not the intended recipient, please delete all copies of this email from your computer system. As the integrity of this message cannot be guaranteed, neither UOB nor any entity in the UOB Group shall be responsible for the contents. Any opinion in this email may not necessarily represent the opinion of UOB or any entity in the UOB Group. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- View this message in context: http://www.nabble.com/Outgoing-Date-Format-using-HTML-Template-tf4440133 .htm l#a12732929 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are UOB EMAIL DISCLAIMER Any person receiving this email
Re: Outgoing Date Format using HTML Template
Please review the product docs. For v6.3 EmailEngine-630.pdf, page 234 for details on these settings. You may also want to review AdvancedGuide-630.pdf page 209. (Assuming that the same format is used for the Email Engine as is used for the other ARS clients. Which should be a reasonable assumption.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Outgoing Date Format using HTML Template
Carey supplied the pertinent documents and page numbers to address the use of ARDATE, ARDATEONLY, and ARTIMEONLY. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Siti Hawa Bee SHAIK FARID Sent: Friday, September 21, 2007 3:17 AM To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Hi Dave, Thanks for your reply. I was looking at the date and time setting based on my ID and also admin ID for the AR server. When you mentioned about email engine configuration. Where can I configure this? In my EmailDaemon.properties, it shown as this - #Email Daemon #Tue Feb 27 19:59:50 GMT+08:00 2007 com.remedy.arsys.emaildaemon.ARDATE= com.remedy.arsys.emaildaemon.ARDATEONLY= com.remedy.arsys.emaildaemon.ARTIMEONLY= com.remedy.arsys.emaildaemon.ChunkSize=100 com.remedy.arsys.emaildaemon.CommaValidAddressSeparator=true com.remedy.arsys.emaildaemon.Exchange-Wait-Time=1 com.remedy.arsys.emaildaemon.IncomingConnectionRecycleSize=100 com.remedy.arsys.emaildaemon.IncomingMessagesQueueSize=100 com.remedy.arsys.emaildaemon.instructionCacheSize=20 com.remedy.arsys.emaildaemon.MailboxPollingUnitIsMinutes=true com.remedy.arsys.emaildaemon.Monitor=30 com.remedy.arsys.emaildaemon.NTARSPSG01.Authentication= com.remedy.arsys.emaildaemon.NTARSPSG01.Interval=30 com.remedy.arsys.emaildaemon.NTARSPSG01.Language=en_US com.remedy.arsys.emaildaemon.NTARSPSG01.Password= com.remedy.arsys.emaildaemon.NTARSPSG01.RPC=0 com.remedy.arsys.emaildaemon.NTARSPSG01.TCP=12650 com.remedy.arsys.emaildaemon.OutgoingConnectionRecycleSize=100 com.remedy.arsys.emaildaemon.RMIPort=1099 com.remedy.arsys.emaildaemon.SaveSentItem=True com.remedy.arsys.emaildaemon.securityCacheSize=20 com.remedy.arsys.emaildaemon.SendEmailSetSize=100 com.remedy.arsys.emaildaemon.servers=NTARSPSG01 com.remedy.arsys.emaildaemon.SortMessages=false com.remedy.arsys.emaildaemon.StoreInstructions=false com.remedy.arsys.emaildaemon.templateCacheSize=20 com.remedy.arsys.emaildaemon.UseNameIfNoEmailAddress=true com.remedy.arsys.emaildaemon.UserChunkSize=5000 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Friday, September 21, 2007 01:00 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template When you look at the date/time setting, are you looking with your login? From what I have seen, date/time settings are user dependent. You may need to make the change at the system environment level. Another way is to check the ARDATE variable that can be defined in the email engine configuration. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Siti Hawa Bee SHAIK FARID Sent: Thursday, September 20, 2007 9:41 AM To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Dear Listers, Anyone can assist on this? I still can't figure it out :-( -Original Message- From: Siti Hawa Bee SHAIK FARID Sent: Tuesday, 18 September, 2007 21:52 To: 'arslist@ARSLIST.ORG' Subject: RE: Outgoing Date Format using HTML Template Dear Ashraf, The thing is, the setting for my AR Server was already set to dd/mm/ but I'm puzzled why the date format for outgoing email is still in US format. Any further advice pls. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ashraf Sultana shaik Sent: Monday, September 17, 2007 18:04 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Ashraf Sultana shaik wrote: hi, In a Windows environment, the date and time display format is based on the Regional Setting Properties of Control Panel.Change the format to indonesian then u will get u r required format i.e,(dd/month/year),by default the format is english(united states). If the AR System server is running under a different account name or using the default user configuration and you are unable to change the regional properties, you can set the ARDATE, ARDATEONLY, or ARTIMEONLY environment variables. regards, Ashraf sultana. Siti Hawa Bee SHAIK FARID wrote: Dear Listers, I would like to check is there any way to change the date format as dd/mm/ instead of mm/dd/. In Asia we use local date format instead of US date format. Any advised on this? Below is the tempate, look at the created date field. 1) I had checked AR Tool - File - Preference Date format : Short dd/mm/ hh:mm:ss 2) In Admin Tool - File - Server Information Server Time : Fri Sep 14 hh:mm:ss ARS 6.3 patch 20 AR Helpdesk 6.0 _ From: SG-IT Helpdesk Sent: Friday, September 14, 2007 09:24 Cc: SG-IT Helpdesk Subject: Item Technical Issue, Case HD000101628, Low urgency, has been assigned to ACS. Case http://NTARSPSG01/arsys/forms
Re: Outgoing Date Format using HTML Template
Yes, thanks Carey and Dave. I will look into those pages mentioned. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Friday, 21 September, 2007 21:18 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Carey supplied the pertinent documents and page numbers to address the use of ARDATE, ARDATEONLY, and ARTIMEONLY. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Siti Hawa Bee SHAIK FARID Sent: Friday, September 21, 2007 3:17 AM To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Hi Dave, Thanks for your reply. I was looking at the date and time setting based on my ID and also admin ID for the AR server. When you mentioned about email engine configuration. Where can I configure this? In my EmailDaemon.properties, it shown as this - #Email Daemon #Tue Feb 27 19:59:50 GMT+08:00 2007 com.remedy.arsys.emaildaemon.ARDATE= com.remedy.arsys.emaildaemon.ARDATEONLY= com.remedy.arsys.emaildaemon.ARTIMEONLY= com.remedy.arsys.emaildaemon.ChunkSize=100 com.remedy.arsys.emaildaemon.CommaValidAddressSeparator=true com.remedy.arsys.emaildaemon.Exchange-Wait-Time=1 com.remedy.arsys.emaildaemon.IncomingConnectionRecycleSize=100 com.remedy.arsys.emaildaemon.IncomingMessagesQueueSize=100 com.remedy.arsys.emaildaemon.instructionCacheSize=20 com.remedy.arsys.emaildaemon.MailboxPollingUnitIsMinutes=true com.remedy.arsys.emaildaemon.Monitor=30 com.remedy.arsys.emaildaemon.NTARSPSG01.Authentication= com.remedy.arsys.emaildaemon.NTARSPSG01.Interval=30 com.remedy.arsys.emaildaemon.NTARSPSG01.Language=en_US com.remedy.arsys.emaildaemon.NTARSPSG01.Password= com.remedy.arsys.emaildaemon.NTARSPSG01.RPC=0 com.remedy.arsys.emaildaemon.NTARSPSG01.TCP=12650 com.remedy.arsys.emaildaemon.OutgoingConnectionRecycleSize=100 com.remedy.arsys.emaildaemon.RMIPort=1099 com.remedy.arsys.emaildaemon.SaveSentItem=True com.remedy.arsys.emaildaemon.securityCacheSize=20 com.remedy.arsys.emaildaemon.SendEmailSetSize=100 com.remedy.arsys.emaildaemon.servers=NTARSPSG01 com.remedy.arsys.emaildaemon.SortMessages=false com.remedy.arsys.emaildaemon.StoreInstructions=false com.remedy.arsys.emaildaemon.templateCacheSize=20 com.remedy.arsys.emaildaemon.UseNameIfNoEmailAddress=true com.remedy.arsys.emaildaemon.UserChunkSize=5000 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Friday, September 21, 2007 01:00 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template When you look at the date/time setting, are you looking with your login? From what I have seen, date/time settings are user dependent. You may need to make the change at the system environment level. Another way is to check the ARDATE variable that can be defined in the email engine configuration. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Siti Hawa Bee SHAIK FARID Sent: Thursday, September 20, 2007 9:41 AM To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Dear Listers, Anyone can assist on this? I still can't figure it out :-( -Original Message- From: Siti Hawa Bee SHAIK FARID Sent: Tuesday, 18 September, 2007 21:52 To: 'arslist@ARSLIST.ORG' Subject: RE: Outgoing Date Format using HTML Template Dear Ashraf, The thing is, the setting for my AR Server was already set to dd/mm/ but I'm puzzled why the date format for outgoing email is still in US format. Any further advice pls. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ashraf Sultana shaik Sent: Monday, September 17, 2007 18:04 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Ashraf Sultana shaik wrote: hi, In a Windows environment, the date and time display format is based on the Regional Setting Properties of Control Panel.Change the format to indonesian then u will get u r required format i.e,(dd/month/year),by default the format is english(united states). If the AR System server is running under a different account name or using the default user configuration and you are unable to change the regional properties, you can set the ARDATE, ARDATEONLY, or ARTIMEONLY environment variables. regards, Ashraf sultana. Siti Hawa Bee SHAIK FARID wrote: Dear Listers, I would like to check is there any way to change the date format as dd/mm/ instead of mm/dd/. In Asia we use local date format instead of US date format. Any advised on this? Below is the tempate, look at the created date field. 1) I had checked AR Tool - File - Preference Date format : Short dd/mm/ hh:mm:ss 2) In Admin Tool - File - Server Information
Re: Outgoing Date Format using HTML Template
Dear Listers, Anyone can assist on this? I still can't figure it out :-( -Original Message- From: Siti Hawa Bee SHAIK FARID Sent: Tuesday, 18 September, 2007 21:52 To: 'arslist@ARSLIST.ORG' Subject: RE: Outgoing Date Format using HTML Template Dear Ashraf, The thing is, the setting for my AR Server was already set to dd/mm/ but I'm puzzled why the date format for outgoing email is still in US format. Any further advice pls. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ashraf Sultana shaik Sent: Monday, September 17, 2007 18:04 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Ashraf Sultana shaik wrote: hi, In a Windows environment, the date and time display format is based on the Regional Setting Properties of Control Panel.Change the format to indonesian then u will get u r required format i.e,(dd/month/year),by default the format is english(united states). If the AR System server is running under a different account name or using the default user configuration and you are unable to change the regional properties, you can set the ARDATE, ARDATEONLY, or ARTIMEONLY environment variables. regards, Ashraf sultana. Siti Hawa Bee SHAIK FARID wrote: Dear Listers, I would like to check is there any way to change the date format as dd/mm/ instead of mm/dd/. In Asia we use local date format instead of US date format. Any advised on this? Below is the tempate, look at the created date field. 1) I had checked AR Tool - File - Preference Date format : Short dd/mm/ hh:mm:ss 2) In Admin Tool - File - Server Information Server Time : Fri Sep 14 hh:mm:ss ARS 6.3 patch 20 AR Helpdesk 6.0 _ From: SG-IT Helpdesk Sent: Friday, September 14, 2007 09:24 Cc: SG-IT Helpdesk Subject: Item Technical Issue, Case HD000101628, Low urgency, has been assigned to ACS. Case http://NTARSPSG01/arsys/forms/HPD:HelpDesk/Support/?cacheid=5b2ee7b7ViewFor mServlet?server=ctdayrem02pform=HD%3AHelpDeskeid=HD000101628 HD000101628 has been assigned to your group Vendor, ACS. Kindly update action taken to SG-IT Helpdesk as we need to track the case till closure. _ Requester User ID: cbdl0o Requester Name : San LEOW Phone : 6119 2331 Division/Department: PFS/Sector Management Office/, CBD Location : Plaza 1, #11-02 _ Category : Desktop Type : Outlook Item : Technical Issue Date Created: 9/14/2007 9:22:00 AM _ Status : Assigned Problem Description: Email format distorted. Serial Number : u659809 Model : AV5900 UOB EMAIL DISCLAIMER Any person receiving this email and any attachment(s) contained, shall treat the information as confidential and not misuse, copy, disclose, distribute or retain the information in any way that amounts to a breach of confidentiality. If you are not the intended recipient, please delete all copies of this email from your computer system. As the integrity of this message cannot be guaranteed, neither UOB nor any entity in the UOB Group shall be responsible for the contents. Any opinion in this email may not necessarily represent the opinion of UOB or any entity in the UOB Group. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- View this message in context: http://www.nabble.com/Outgoing-Date-Format-using-HTML-Template-tf4440133.htm l#a12732929 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are UOB EMAIL DISCLAIMER Any person receiving this email and any attachment(s) contained, shall treat the information as confidential and not misuse, copy, disclose, distribute or retain the information in any way that amounts to a breach of confidentiality. If you are not the intended recipient, please delete all copies of this email from your computer system. As the integrity of this message cannot be guaranteed, neither UOB nor any entity in the UOB Group shall be responsible for the contents. Any opinion in this email may not necessarily represent the opinion of UOB or any entity in the UOB Group. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Outgoing Date Format using HTML Template
In the EmailDaemon.properties file for the Email engine there are entries for Date formats. Perhaps you need to set these com.remedy.arsys.emaildaemon.ARDATE= com.remedy.arsys.emaildaemon.ARDATEONLY= com.remedy.arsys.emaildaemon.ARTIMEONLY= Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Siti Hawa Bee SHAIK FARID Sent: Thursday, September 20, 2007 8:41 AM To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Dear Listers, Anyone can assist on this? I still can't figure it out :-( -Original Message- From: Siti Hawa Bee SHAIK FARID Sent: Tuesday, 18 September, 2007 21:52 To: 'arslist@ARSLIST.ORG' Subject: RE: Outgoing Date Format using HTML Template Dear Ashraf, The thing is, the setting for my AR Server was already set to dd/mm/ but I'm puzzled why the date format for outgoing email is still in US format. Any further advice pls. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ashraf Sultana shaik Sent: Monday, September 17, 2007 18:04 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Ashraf Sultana shaik wrote: hi, In a Windows environment, the date and time display format is based on the Regional Setting Properties of Control Panel.Change the format to indonesian then u will get u r required format i.e,(dd/month/year),by default the format is english(united states). If the AR System server is running under a different account name or using the default user configuration and you are unable to change the regional properties, you can set the ARDATE, ARDATEONLY, or ARTIMEONLY environment variables. regards, Ashraf sultana. Siti Hawa Bee SHAIK FARID wrote: Dear Listers, I would like to check is there any way to change the date format as dd/mm/ instead of mm/dd/. In Asia we use local date format instead of US date format. Any advised on this? Below is the tempate, look at the created date field. 1) I had checked AR Tool - File - Preference Date format : Short dd/mm/ hh:mm:ss 2) In Admin Tool - File - Server Information Server Time : Fri Sep 14 hh:mm:ss ARS 6.3 patch 20 AR Helpdesk 6.0 _ From: SG-IT Helpdesk Sent: Friday, September 14, 2007 09:24 Cc: SG-IT Helpdesk Subject: Item Technical Issue, Case HD000101628, Low urgency, has been assigned to ACS. Case http://NTARSPSG01/arsys/forms/HPD:HelpDesk/Support/?cacheid=5b2ee7b7Vie wFor mServlet?server=ctdayrem02pform=HD%3AHelpDeskeid=HD000101628 HD000101628 has been assigned to your group Vendor, ACS. Kindly update action taken to SG-IT Helpdesk as we need to track the case till closure. _ Requester User ID: cbdl0o Requester Name : San LEOW Phone : 6119 2331 Division/Department: PFS/Sector Management Office/, CBD Location : Plaza 1, #11-02 _ Category : Desktop Type : Outlook Item : Technical Issue Date Created: 9/14/2007 9:22:00 AM _ Status : Assigned Problem Description: Email format distorted. Serial Number : u659809 Model : AV5900 UOB EMAIL DISCLAIMER Any person receiving this email and any attachment(s) contained, shall treat the information as confidential and not misuse, copy, disclose, distribute or retain the information in any way that amounts to a breach of confidentiality. If you are not the intended recipient, please delete all copies of this email from your computer system. As the integrity of this message cannot be guaranteed, neither UOB nor any entity in the UOB Group shall be responsible for the contents. Any opinion in this email may not necessarily represent the opinion of UOB or any entity in the UOB Group. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- View this message in context: http://www.nabble.com/Outgoing-Date-Format-using-HTML-Template-tf4440133 .htm l#a12732929 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are UOB EMAIL DISCLAIMER Any person receiving this email and any attachment(s) contained, shall treat the information as confidential and not misuse, copy, disclose, distribute or retain the information in any way that amounts to a breach of confidentiality. If you are not the intended recipient, please delete all copies of this email from your computer system. As the integrity of this message
Re: Outgoing Date Format using HTML Template
Dear Ashraf, The thing is, the setting for my AR Server was already set to dd/mm/ but I'm puzzled why the date format for outgoing email is still in US format. Any further advice pls. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ashraf Sultana shaik Sent: Monday, September 17, 2007 18:04 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Ashraf Sultana shaik wrote: hi, In a Windows environment, the date and time display format is based on the Regional Setting Properties of Control Panel.Change the format to indonesian then u will get u r required format i.e,(dd/month/year),by default the format is english(united states). If the AR System server is running under a different account name or using the default user configuration and you are unable to change the regional properties, you can set the ARDATE, ARDATEONLY, or ARTIMEONLY environment variables. regards, Ashraf sultana. Siti Hawa Bee SHAIK FARID wrote: Dear Listers, I would like to check is there any way to change the date format as dd/mm/ instead of mm/dd/. In Asia we use local date format instead of US date format. Any advised on this? Below is the tempate, look at the created date field. 1) I had checked AR Tool - File - Preference Date format : Short dd/mm/ hh:mm:ss 2) In Admin Tool - File - Server Information Server Time : Fri Sep 14 hh:mm:ss ARS 6.3 patch 20 AR Helpdesk 6.0 _ From: SG-IT Helpdesk Sent: Friday, September 14, 2007 09:24 Cc: SG-IT Helpdesk Subject: Item Technical Issue, Case HD000101628, Low urgency, has been assigned to ACS. Case http://NTARSPSG01/arsys/forms/HPD:HelpDesk/Support/?cacheid=5b2ee7b7ViewFor mServlet?server=ctdayrem02pform=HD%3AHelpDeskeid=HD000101628 HD000101628 has been assigned to your group Vendor, ACS. Kindly update action taken to SG-IT Helpdesk as we need to track the case till closure. _ Requester User ID: cbdl0o Requester Name : San LEOW Phone : 6119 2331 Division/Department: PFS/Sector Management Office/, CBD Location : Plaza 1, #11-02 _ Category : Desktop Type : Outlook Item : Technical Issue Date Created: 9/14/2007 9:22:00 AM _ Status : Assigned Problem Description: Email format distorted. Serial Number : u659809 Model : AV5900 UOB EMAIL DISCLAIMER Any person receiving this email and any attachment(s) contained, shall treat the information as confidential and not misuse, copy, disclose, distribute or retain the information in any way that amounts to a breach of confidentiality. If you are not the intended recipient, please delete all copies of this email from your computer system. As the integrity of this message cannot be guaranteed, neither UOB nor any entity in the UOB Group shall be responsible for the contents. Any opinion in this email may not necessarily represent the opinion of UOB or any entity in the UOB Group. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- View this message in context: http://www.nabble.com/Outgoing-Date-Format-using-HTML-Template-tf4440133.htm l#a12732929 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are UOB EMAIL DISCLAIMER Any person receiving this email and any attachment(s) contained, shall treat the information as confidential and not misuse, copy, disclose, distribute or retain the information in any way that amounts to a breach of confidentiality. If you are not the intended recipient, please delete all copies of this email from your computer system. As the integrity of this message cannot be guaranteed, neither UOB nor any entity in the UOB Group shall be responsible for the contents. Any opinion in this email may not necessarily represent the opinion of UOB or any entity in the UOB Group. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Outgoing Date Format using HTML Template
Ashraf Sultana shaik wrote: hi, In a Windows environment, the date and time display format is based on the Regional Setting Properties of Control Panel.Change the format to indonesian then u will get u r required format i.e,(dd/month/year),by default the format is english(united states). If the AR System server is running under a different account name or using the default user configuration and you are unable to change the regional properties, you can set the ARDATE, ARDATEONLY, or ARTIMEONLY environment variables. regards, Ashraf sultana. Siti Hawa Bee SHAIK FARID wrote: Dear Listers, I would like to check is there any way to change the date format as dd/mm/ instead of mm/dd/. In Asia we use local date format instead of US date format. Any advised on this? Below is the tempate, look at the created date field. 1) I had checked AR Tool - File - Preference Date format : Short dd/mm/ hh:mm:ss 2) In Admin Tool - File - Server Information Server Time : Fri Sep 14 hh:mm:ss ARS 6.3 patch 20 AR Helpdesk 6.0 _ From: SG-IT Helpdesk Sent: Friday, September 14, 2007 09:24 Cc: SG-IT Helpdesk Subject: Item Technical Issue, Case HD000101628, Low urgency, has been assigned to ACS. Case http://NTARSPSG01/arsys/forms/HPD:HelpDesk/Support/?cacheid=5b2ee7b7ViewFor mServlet?server=ctdayrem02pform=HD%3AHelpDeskeid=HD000101628 HD000101628 has been assigned to your group Vendor, ACS. Kindly update action taken to SG-IT Helpdesk as we need to track the case till closure. _ Requester User ID: cbdl0o Requester Name : San LEOW Phone : 6119 2331 Division/Department: PFS/Sector Management Office/, CBD Location : Plaza 1, #11-02 _ Category : Desktop Type : Outlook Item : Technical Issue Date Created: 9/14/2007 9:22:00 AM _ Status : Assigned Problem Description: Email format distorted. Serial Number : u659809 Model : AV5900 UOB EMAIL DISCLAIMER Any person receiving this email and any attachment(s) contained, shall treat the information as confidential and not misuse, copy, disclose, distribute or retain the information in any way that amounts to a breach of confidentiality. If you are not the intended recipient, please delete all copies of this email from your computer system. As the integrity of this message cannot be guaranteed, neither UOB nor any entity in the UOB Group shall be responsible for the contents. Any opinion in this email may not necessarily represent the opinion of UOB or any entity in the UOB Group. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- View this message in context: http://www.nabble.com/Outgoing-Date-Format-using-HTML-Template-tf4440133.html#a12732929 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Outgoing Date Format using HTML Template
Dear Listers, I would like to check is there any way to change the date format as dd/mm/ instead of mm/dd/. In Asia we use local date format instead of US date format. Any advised on this? Below is the tempate, look at the created date field. 1) I had checked AR Tool - File - Preference Date format : Short dd/mm/ hh:mm:ss 2) In Admin Tool - File - Server Information Server Time : Fri Sep 14 hh:mm:ss ARS 6.3 patch 20 AR Helpdesk 6.0 _ From: SG-IT Helpdesk Sent: Friday, September 14, 2007 09:24 Cc: SG-IT Helpdesk Subject: Item Technical Issue, Case HD000101628, Low urgency, has been assigned to ACS. Case http://NTARSPSG01/arsys/forms/HPD:HelpDesk/Support/?cacheid=5b2ee7b7ViewFor mServlet?server=ctdayrem02pform=HD%3AHelpDeskeid=HD000101628 HD000101628 has been assigned to your group Vendor, ACS. Kindly update action taken to SG-IT Helpdesk as we need to track the case till closure. _ Requester User ID: cbdl0o Requester Name : San LEOW Phone : 6119 2331 Division/Department: PFS/Sector Management Office/, CBD Location : Plaza 1, #11-02 _ Category : Desktop Type : Outlook Item : Technical Issue Date Created: 9/14/2007 9:22:00 AM _ Status : Assigned Problem Description: Email format distorted. Serial Number : u659809 Model : AV5900 UOB EMAIL DISCLAIMER Any person receiving this email and any attachment(s) contained, shall treat the information as confidential and not misuse, copy, disclose, distribute or retain the information in any way that amounts to a breach of confidentiality. If you are not the intended recipient, please delete all copies of this email from your computer system. As the integrity of this message cannot be guaranteed, neither UOB nor any entity in the UOB Group shall be responsible for the contents. Any opinion in this email may not necessarily represent the opinion of UOB or any entity in the UOB Group. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
