Question: Task 7.x (patch 6) - Defect or By Design
If you go into Task and enter just the Task number (e.g. 172) and search it pulls up the record. However, if you enter in the Change number in the "Request ID" field on Task and search it will not work. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Question: Task 7.x (patch 6) - Defect or By Design
Dee, What field are you putting in the change number? A screen shot might help. Hbr On Wed, Mar 5, 2008 at 11:04 AM, T. Dee <[EMAIL PROTECTED]> wrote: > If you go into Task and enter just the Task number (e.g. 172) and > search it pulls up the record. > > However, if you enter in the Change number in the "Request ID" field > on Task and search it will not work. > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Question: Task 7.x (patch 6) - Defect or By Design
I'm putting it in the field called "Request ID" - 5th field from the top on the far right side. This is where the Change Number is. On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > ** > Dee, > > What field are you putting in the change number? > > A screen shot might help. > > Hbr > > > On Wed, Mar 5, 2008 at 11:04 AM, T. Dee <[EMAIL PROTECTED]> wrote: > > > > If you go into Task and enter just the Task number (e.g. 172) and > > search it pulls up the record. > > > > However, if you enter in the Change number in the "Request ID" field > > on Task and search it will not work. > > > > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > -- > Howard Richter > ITIL Foundation Certified > Red Hat Certified Technician > CompTIA Linux+ Certified > [EMAIL PROTECTED] > Resume = > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Question: Task 7.x (patch 6) - Defect or By Design
Dee, What patch level are you at? That should work. hbr On Wed, Mar 5, 2008 at 11:51 AM, T. Dee <[EMAIL PROTECTED]> wrote: > I'm putting it in the field called "Request ID" - 5th field from the > top on the far right side. This is where the Change Number is. > > > > On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > > ** > > Dee, > > > > What field are you putting in the change number? > > > > A screen shot might help. > > > > Hbr > > > > > > On Wed, Mar 5, 2008 at 11:04 AM, T. Dee <[EMAIL PROTECTED]> wrote: > > > > > > If you go into Task and enter just the Task number (e.g. 172) and > > > search it pulls up the record. > > > > > > However, if you enter in the Change number in the "Request ID" field > > > on Task and search it will not work. > > > > > > > > > ___ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > > > > > > -- > > Howard Richter > > ITIL Foundation Certified > > Red Hat Certified Technician > > CompTIA Linux+ Certified > > [EMAIL PROTECTED] > > Resume = > > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > html___ > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Question: Task 7.x (patch 6) - Defect or By Design
7.0.03 - Patch 006 On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > ** > Dee, > > What patch level are you at? > > That should work. > > hbr > > > On Wed, Mar 5, 2008 at 11:51 AM, T. Dee <[EMAIL PROTECTED]> wrote: > > I'm putting it in the field called "Request ID" - 5th field from the > > top on the far right side. This is where the Change Number is. > > > > > > > > On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > > > ** > > > > > > > > > Dee, > > > > > > What field are you putting in the change number? > > > > > > A screen shot might help. > > > > > > Hbr > > > > > > > > > On Wed, Mar 5, 2008 at 11:04 AM, T. Dee <[EMAIL PROTECTED]> wrote: > > > > > > > > If you go into Task and enter just the Task number (e.g. 172) and > > > > search it pulls up the record. > > > > > > > > However, if you enter in the Change number in the "Request ID" field > > > > on Task and search it will not work. > > > > > > > > > > > > ___ > > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > > > > > > > > > > > -- > > > Howard Richter > > > ITIL Foundation Certified > > > Red Hat Certified Technician > > > CompTIA Linux+ Certified > > > [EMAIL PROTECTED] > > > Resume = > > > > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > html___ > > > > > > > > > > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > -- > Howard Richter > ITIL Foundation Certified > Red Hat Certified Technician > CompTIA Linux+ Certified > [EMAIL PROTECTED] > Resume = > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Question: Task 7.x (patch 6) - Defect or By Design
Dee, I just tried it on a patch 4 system and it worked. 1. Looked for any tasks tied to a change request (found one that had 4 tasks) 2. Opened up one of the tasks and copied the Request ID number "CRQxxx" 3. Opened up the task form in search and then pasted in the CRQ number. The system found all 4 tasks. It could be an issue with patch 6. hbr On Wed, Mar 5, 2008 at 1:05 PM, T. Dee <[EMAIL PROTECTED]> wrote: > 7.0.03 - Patch 006 > > On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > > ** > > Dee, > > > > What patch level are you at? > > > > That should work. > > > > hbr > > > > > > On Wed, Mar 5, 2008 at 11:51 AM, T. Dee <[EMAIL PROTECTED]> wrote: > > > I'm putting it in the field called "Request ID" - 5th field from the > > > top on the far right side. This is where the Change Number is. > > > > > > > > > > > > On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > > > > ** > > > > > > > > > > > > > Dee, > > > > > > > > What field are you putting in the change number? > > > > > > > > A screen shot might help. > > > > > > > > Hbr > > > > > > > > > > > > On Wed, Mar 5, 2008 at 11:04 AM, T. Dee <[EMAIL PROTECTED]> wrote: > > > > > > > > > > If you go into Task and enter just the Task number (e.g. 172) and > > > > > search it pulls up the record. > > > > > > > > > > However, if you enter in the Change number in the "Request ID" > field > > > > > on Task and search it will not work. > > > > > > > > > > > > > > > > > ___ > > > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" > > > > > > > > > > > > > > > > > > > > > -- > > > > Howard Richter > > > > ITIL Foundation Certified > > > > Red Hat Certified Technician > > > > CompTIA Linux+ Certified > > > > [EMAIL PROTECTED] > > > > Resume = > > > > > > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" > > > > html___ > > > > > > > > > > > > > > > > > > ___ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > > > > > > -- > > Howard Richter > > ITIL Foundation Certified > > Red Hat Certified Technician > > CompTIA Linux+ Certified > > [EMAIL PROTECTED] > > Resume = > > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > html___ > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Question: Task 7.x (patch 6) - Defect or By Design
It works if I paste the change number in, but if I type just the number "513" it will not work. Users are not going to want to put in the full Change Number CRQ513. On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > ** > Dee, > > I just tried it on a patch 4 system and it worked. > > 1. Looked for any tasks tied to a change request (found one that had 4 > tasks) > 2. Opened up one of the tasks and copied the Request ID number > "CRQxxx" > 3. Opened up the task form in search and then pasted in the CRQ number. > > The system found all 4 tasks. > > It could be an issue with patch 6. > > hbr > > On Wed, Mar 5, 2008 at 1:05 PM, T. Dee <[EMAIL PROTECTED]> wrote: > > 7.0.03 - Patch 006 > > > > > > > > > > On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > > > ** > > > Dee, > > > > > > What patch level are you at? > > > > > > That should work. > > > > > > hbr > > > > > > > > > On Wed, Mar 5, 2008 at 11:51 AM, T. Dee <[EMAIL PROTECTED]> wrote: > > > > I'm putting it in the field called "Request ID" - 5th field from the > > > > top on the far right side. This is where the Change Number is. > > > > > > > > > > > > > > > > On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > > > > > ** > > > > > > > > > > > > > > > > > Dee, > > > > > > > > > > What field are you putting in the change number? > > > > > > > > > > A screen shot might help. > > > > > > > > > > Hbr > > > > > > > > > > > > > > > On Wed, Mar 5, 2008 at 11:04 AM, T. Dee <[EMAIL PROTECTED]> wrote: > > > > > > > > > > > > If you go into Task and enter just the Task number (e.g. 172) and > > > > > > search it pulls up the record. > > > > > > > > > > > > However, if you enter in the Change number in the "Request ID" > field > > > > > > on Task and search it will not work. > > > > > > > > > > > > > > > > > > > > > ___ > > > > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > > Howard Richter > > > > > ITIL Foundation Certified > > > > > Red Hat Certified Technician > > > > > CompTIA Linux+ Certified > > > > > [EMAIL PROTECTED] > > > > > Resume = > > > > > > > > > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" > > > > > html___ > > > > > > > > > > > > > > > > > > > > > > > > ___ > > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > > > > > > > > > > > -- > > > Howard Richter > > > ITIL Foundation Certified > > > Red Hat Certified Technician > > > CompTIA Linux+ Certified > > > [EMAIL PROTECTED] > > > Resume = > > > > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > html___ > > > > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > -- > Howard Richter > ITIL Foundation Certified > Red Hat Certified Technician > CompTIA Linux+ Certified > [EMAIL PROTECTED] > Resume = > http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
