Re: Accessible menu items grayed-out in MT and MT user logging not working
Have you tried to switch on and off again? ... Sorry, it's friday! Now, seriously: 1) Does this deployment ever work correctly? 2) Have you tried to connect from the user tool and use these actions? Jose M. Huerta Project Manager** Movil: 661 665 088 Telf.: 971 75 03 24 Fax: 971 75 07 94 http://www.sm2baleares.es/ SM2 Baleares S.A. C/Rita Levi Edificio SM2 Parc Bit 07121 Palma de Mallorca http://es-es.facebook.com/pages/SM2-Baleares/158608627954 http://twitter.com/#!/SM2Baleares http://www.linkedin.com/company/sm2-baleares La información contenida en este mensaje de correo electrónico es confidencial. La misma, es enviada con la intención de que únicamente sea leída por la persona(s) a la(s) que va dirigida. El acceso a este mensaje por otras personas no está autorizado, por lo que en tal caso, le rogamos que nos lo comunique por la misma vía, se abstenga de realizar copias del mensaje o remitirlo o entregarlo a otra persona y proceda a borrarlo de inmediato. P Por favor, no imprima este mensaje ni sus documentos adjuntos si no es necesario. On Fri, Jun 8, 2012 at 7:46 AM, RemedyAdmin ddus...@aim.com wrote: Meant to say, no logging. Because the button Are gray out so you can't click for an action RemedyAdmin wrote: Yes I have tried that. This is occurring on all forms, system and custom. Test Created new form also ( thinking old code) , but same. I'm at a lost There is logging , or fiddler is not capture anything. I wonder arsystem.css could be corrupted. Jlbess wrote: Have you tried disabling those menu items for that view, saving the form, and re-enabling them? Jason On Jun 7, 2012, at 5:58 PM, RemedyAdmin ddus...@aim.com wrote: Can anyone assist? I have a open request with BMC; they are requesting going to version 7.5P8 to look at it. They have not seen this issue before. RemedyAdmin wrote: Help please, Has anyone encountered this issue, Accessible menu items grayed-out in MT and MT user logging not working (logging screen doesnot open). The main one is the SEARCHES. MT7.5P4 WebSphere 6.1 Oracle 11g ARS 7.5P4 Unix 6.1 http://old.nabble.com/file/p33976479/AfterSearchinModifyModeCapture.jpg - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33978587.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33979685.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are image002.jpgimage004.jpgimage003.jpgimage001.jpg
Re: Accessible menu items grayed-out in MT and MT user logging not working
Is this a new install or something that was working and then stopped? How many mid-tier and app servers are there? On Jun 8, 2012, at 1:46 AM, RemedyAdmin ddus...@aim.com wrote: Meant to say, no logging. Because the button Are gray out so you can't click for an action RemedyAdmin wrote: Yes I have tried that. This is occurring on all forms, system and custom. Test Created new form also ( thinking old code) , but same. I'm at a lost There is logging , or fiddler is not capture anything. I wonder arsystem.css could be corrupted. Jlbess wrote: Have you tried disabling those menu items for that view, saving the form, and re-enabling them? Jason On Jun 7, 2012, at 5:58 PM, RemedyAdmin ddus...@aim.com wrote: Can anyone assist? I have a open request with BMC; they are requesting going to version 7.5P8 to look at it. They have not seen this issue before. RemedyAdmin wrote: Help please, Has anyone encountered this issue, Accessible menu items grayed-out in MT and MT user logging not working (logging screen doesnot open). The main one is the SEARCHES. MT7.5P4 WebSphere 6.1 Oracle 11g ARS 7.5P4 Unix 6.1 http://old.nabble.com/file/p33976479/AfterSearchinModifyModeCapture.jpg - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33978587.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33979685.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Accessible menu items grayed-out in MT and MT user logging not working
2 mt app servers, was working then stopped, per we admins nothing has changed. I surely not given the anything to update for mt app. Yes I have tried disable the accessible men then readd ( if that is what you meant on/off. Jose Huerta wrote: Have you tried to switch on and off again? ... Sorry, it's friday! Now, seriously: 1) Does this deployment ever work correctly? 2) Have you tried to connect from the user tool and use these actions? Jose M. Huerta Project Manager** Movil: 661 665 088 Telf.: 971 75 03 24 Fax: 971 75 07 94 http://www.sm2baleares.es/ SM2 Baleares S.A. C/Rita Levi Edificio SM2 Parc Bit 07121 Palma de Mallorca http://es-es.facebook.com/pages/SM2-Baleares/158608627954 http://twitter.com/#!/SM2Baleares http://www.linkedin.com/company/sm2-baleares La información contenida en este mensaje de correo electrónico es confidencial. La misma, es enviada con la intención de que únicamente sea leída por la persona(s) a la(s) que va dirigida. El acceso a este mensaje por otras personas no está autorizado, por lo que en tal caso, le rogamos que nos lo comunique por la misma vía, se abstenga de realizar copias del mensaje o remitirlo o entregarlo a otra persona y proceda a borrarlo de inmediato. P Por favor, no imprima este mensaje ni sus documentos adjuntos si no es necesario. On Fri, Jun 8, 2012 at 7:46 AM, RemedyAdmin ddus...@aim.com wrote: Meant to say, no logging. Because the button Are gray out so you can't click for an action RemedyAdmin wrote: Yes I have tried that. This is occurring on all forms, system and custom. Test Created new form also ( thinking old code) , but same. I'm at a lost There is logging , or fiddler is not capture anything. I wonder arsystem.css could be corrupted. Jlbess wrote: Have you tried disabling those menu items for that view, saving the form, and re-enabling them? Jason On Jun 7, 2012, at 5:58 PM, RemedyAdmin ddus...@aim.com wrote: Can anyone assist? I have a open request with BMC; they are requesting going to version 7.5P8 to look at it. They have not seen this issue before. RemedyAdmin wrote: Help please, Has anyone encountered this issue, Accessible menu items grayed-out in MT and MT user logging not working (logging screen doesnot open). The main one is the SEARCHES. MT7.5P4 WebSphere 6.1 Oracle 11g ARS 7.5P4 Unix 6.1 http://old.nabble.com/file/p33976479/AfterSearchinModifyModeCapture.jpg - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33978587.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33979685.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33980989.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Accessible menu items grayed-out in MT and MT user logging not working
Installed for year at most. Working then stopped. Per websphere admins nothing has changed. As the app owner I did not hange anything. 2 mt servers bigip/load balancer 2 http servers 2 mt app server f/w 1 arserver If I bypass bigip, same issue is seen via each http server. Jlbess wrote: Is this a new install or something that was working and then stopped? How many mid-tier and app servers are there? On Jun 8, 2012, at 1:46 AM, RemedyAdmin ddus...@aim.com wrote: Meant to say, no logging. Because the button Are gray out so you can't click for an action RemedyAdmin wrote: Yes I have tried that. This is occurring on all forms, system and custom. Test Created new form also ( thinking old code) , but same. I'm at a lost There is logging , or fiddler is not capture anything. I wonder arsystem.css could be corrupted. Jlbess wrote: Have you tried disabling those menu items for that view, saving the form, and re-enabling them? Jason On Jun 7, 2012, at 5:58 PM, RemedyAdmin ddus...@aim.com wrote: Can anyone assist? I have a open request with BMC; they are requesting going to version 7.5P8 to look at it. They have not seen this issue before. RemedyAdmin wrote: Help please, Has anyone encountered this issue, Accessible menu items grayed-out in MT and MT user logging not working (logging screen doesnot open). The main one is the SEARCHES. MT7.5P4 WebSphere 6.1 Oracle 11g ARS 7.5P4 Unix 6.1 http://old.nabble.com/file/p33976479/AfterSearchinModifyModeCapture.jpg - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33978587.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33979685.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33981021.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Accessible menu items grayed-out in MT and MT user logging not working
RemedyAdmin wrote: Help please, Has anyone encountered this issue, Accessible menu items grayed-out in MT and MT user logging not working (logging screen doesnot open). The main one is the SEARCHES. MT7.5P4 WebSphere 6.1 Oracle 11g ARS 7.5P4 Unix 6.1 http://old.nabble.com/file/p33976456/AccessibleMenuDefinedCapture.jpg http://old.nabble.com/file/p33976465/SearchModebeforeSearchCapture.jpg -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976456p33976465.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Accessible menu items grayed-out in MT and MT user logging not working
Can anyone assist? I have a open request with BMC; they are requesting going to version 7.5P8 to look at it. They have not seen this issue before. RemedyAdmin wrote: Help please, Has anyone encountered this issue, Accessible menu items grayed-out in MT and MT user logging not working (logging screen doesnot open). The main one is the SEARCHES. MT7.5P4 WebSphere 6.1 Oracle 11g ARS 7.5P4 Unix 6.1 http://old.nabble.com/file/p33976479/AfterSearchinModifyModeCapture.jpg - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33978587.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Accessible menu items grayed-out in MT and MT user logging not working
Have you tried disabling those menu items for that view, saving the form, and re-enabling them? Jason On Jun 7, 2012, at 5:58 PM, RemedyAdmin ddus...@aim.com wrote: Can anyone assist? I have a open request with BMC; they are requesting going to version 7.5P8 to look at it. They have not seen this issue before. RemedyAdmin wrote: Help please, Has anyone encountered this issue, Accessible menu items grayed-out in MT and MT user logging not working (logging screen doesnot open). The main one is the SEARCHES. MT7.5P4 WebSphere 6.1 Oracle 11g ARS 7.5P4 Unix 6.1 http://old.nabble.com/file/p33976479/AfterSearchinModifyModeCapture.jpg - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33978587.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Accessible menu items grayed-out in MT and MT user logging not working
Yes I have tried that. This is occurring on all forms, system and custom. Test Created new form also ( thinking old code) , but same. I'm at a lost There is logging , or fiddler is not capture anything. I wonder arsystem.css could be corrupted. Jlbess wrote: Have you tried disabling those menu items for that view, saving the form, and re-enabling them? Jason On Jun 7, 2012, at 5:58 PM, RemedyAdmin ddus...@aim.com wrote: Can anyone assist? I have a open request with BMC; they are requesting going to version 7.5P8 to look at it. They have not seen this issue before. RemedyAdmin wrote: Help please, Has anyone encountered this issue, Accessible menu items grayed-out in MT and MT user logging not working (logging screen doesnot open). The main one is the SEARCHES. MT7.5P4 WebSphere 6.1 Oracle 11g ARS 7.5P4 Unix 6.1 http://old.nabble.com/file/p33976479/AfterSearchinModifyModeCapture.jpg - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33978587.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33979679.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Accessible menu items grayed-out in MT and MT user logging not working
Meant to say, no logging. Because the button Are gray out so you can't click for an action RemedyAdmin wrote: Yes I have tried that. This is occurring on all forms, system and custom. Test Created new form also ( thinking old code) , but same. I'm at a lost There is logging , or fiddler is not capture anything. I wonder arsystem.css could be corrupted. Jlbess wrote: Have you tried disabling those menu items for that view, saving the form, and re-enabling them? Jason On Jun 7, 2012, at 5:58 PM, RemedyAdmin ddus...@aim.com wrote: Can anyone assist? I have a open request with BMC; they are requesting going to version 7.5P8 to look at it. They have not seen this issue before. RemedyAdmin wrote: Help please, Has anyone encountered this issue, Accessible menu items grayed-out in MT and MT user logging not working (logging screen doesnot open). The main one is the SEARCHES. MT7.5P4 WebSphere 6.1 Oracle 11g ARS 7.5P4 Unix 6.1 http://old.nabble.com/file/p33976479/AfterSearchinModifyModeCapture.jpg - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33978587.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are - Dee -- View this message in context: http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33979685.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
