Have you tried disabling those menu items for that view, saving the form, and re-enabling them?
Jason On Jun 7, 2012, at 5:58 PM, RemedyAdmin <ddus...@aim.com> wrote: > Can anyone assist? > > I have a open request with BMC; they are requesting going to version 7.5P8 > to look at it. They have not seen this issue before. > > > RemedyAdmin wrote: >> >> Help please, >> >> Has anyone encountered this issue, >> >> Accessible menu items grayed-out in MT and MT user logging not working >> (logging screen doesnot open). The main one is the SEARCHES. >> >> MT7.5P4 >> WebSphere 6.1 >> Oracle 11g >> ARS 7.5P4 >> Unix 6.1 >> >> http://old.nabble.com/file/p33976479/AfterSearchinModifyModeCapture.jpg >> > > > ----- > > Dee > -- > View this message in context: > http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33978587.html > Sent from the ARS (Action Request System) mailing list archive at Nabble.com. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
