Is this a new install or something that was working and then stopped?

How many mid-tier and app servers are there? 



On Jun 8, 2012, at 1:46 AM, RemedyAdmin <ddus...@aim.com> wrote:

> Meant to say, no logging. Because the button Are gray out so you can't click
> for an action
> 
> 
> 
> 
> RemedyAdmin wrote:
>> 
>> Yes I have tried that. This is occurring on all forms, system and custom.
>> Test Created new form also ( thinking old code) , but same.
>> 
>> 
>> I'm at a lost 
>> 
>> There is logging , or fiddler is not capture anything. I wonder
>> arsystem.css could be corrupted.
>> 
>> 
>> Jlbess wrote:
>>> 
>>> Have you tried disabling those menu items for that view, saving the form,
>>> and re-enabling them?
>>> 
>>> 
>>> Jason
>>> 
>>> 
>>> 
>>> On Jun 7, 2012, at 5:58 PM, RemedyAdmin <ddus...@aim.com> wrote:
>>> 
>>>> Can anyone assist?
>>>> 
>>>> I have a open request with BMC; they are requesting going to version
>>>> 7.5P8
>>>> to look at it. They have not seen this issue before. 
>>>> 
>>>> 
>>>> RemedyAdmin wrote:
>>>>> 
>>>>> Help please,
>>>>> 
>>>>> Has anyone encountered this issue,
>>>>> 
>>>>> Accessible menu items grayed-out in MT and MT user logging not working 
>>>>> (logging screen doesnot open). The main one is the SEARCHES.
>>>>> 
>>>>> MT7.5P4
>>>>> WebSphere 6.1
>>>>> Oracle 11g
>>>>> ARS 7.5P4
>>>>> Unix 6.1
>>>>> 
>>>>> http://old.nabble.com/file/p33976479/AfterSearchinModifyModeCapture.jpg 
>>>>> 
>>>> 
>>>> 
>>>> -----
>>>> 
>>>> Dee
>>>> -- 
>>>> View this message in context:
>>>> http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33978587.html
>>>> Sent from the ARS (Action Request System) mailing list archive at
>>>> Nabble.com.
>>>> 
>>>> _______________________________________________________________________________
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>>> 
>>> _______________________________________________________________________________
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>>> 
>>> 
>> 
>> 
> 
> 
> -----
> 
> Dee
> -- 
> View this message in context: 
> http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33979685.html
> Sent from the ARS (Action Request System) mailing list archive at Nabble.com.
> 
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

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