Installed for year at most. Working then stopped. Per websphere admins
nothing has changed. As the app owner I did not hange anything. 2 mt servers


bigip/load balancer >> 2 http servers >> 2 mt app server >> f/w>> 1 arserver

If I bypass bigip, same issue is seen via each http server. 


Jlbess wrote:
> 
> Is this a new install or something that was working and then stopped?
> 
> How many mid-tier and app servers are there? 
> 
> 
> 
> On Jun 8, 2012, at 1:46 AM, RemedyAdmin <ddus...@aim.com> wrote:
> 
>> Meant to say, no logging. Because the button Are gray out so you can't
>> click
>> for an action
>> 
>> 
>> 
>> 
>> RemedyAdmin wrote:
>>> 
>>> Yes I have tried that. This is occurring on all forms, system and
>>> custom.
>>> Test Created new form also ( thinking old code) , but same.
>>> 
>>> 
>>> I'm at a lost 
>>> 
>>> There is logging , or fiddler is not capture anything. I wonder
>>> arsystem.css could be corrupted.
>>> 
>>> 
>>> Jlbess wrote:
>>>> 
>>>> Have you tried disabling those menu items for that view, saving the
>>>> form,
>>>> and re-enabling them?
>>>> 
>>>> 
>>>> Jason
>>>> 
>>>> 
>>>> 
>>>> On Jun 7, 2012, at 5:58 PM, RemedyAdmin <ddus...@aim.com> wrote:
>>>> 
>>>>> Can anyone assist?
>>>>> 
>>>>> I have a open request with BMC; they are requesting going to version
>>>>> 7.5P8
>>>>> to look at it. They have not seen this issue before. 
>>>>> 
>>>>> 
>>>>> RemedyAdmin wrote:
>>>>>> 
>>>>>> Help please,
>>>>>> 
>>>>>> Has anyone encountered this issue,
>>>>>> 
>>>>>> Accessible menu items grayed-out in MT and MT user logging not
>>>>>> working 
>>>>>> (logging screen doesnot open). The main one is the SEARCHES.
>>>>>> 
>>>>>> MT7.5P4
>>>>>> WebSphere 6.1
>>>>>> Oracle 11g
>>>>>> ARS 7.5P4
>>>>>> Unix 6.1
>>>>>> 
>>>>>> http://old.nabble.com/file/p33976479/AfterSearchinModifyModeCapture.jpg 
>>>>>> 
>>>>> 
>>>>> 
>>>>> -----
>>>>> 
>>>>> Dee
>>>>> -- 
>>>>> View this message in context:
>>>>> http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33978587.html
>>>>> Sent from the ARS (Action Request System) mailing list archive at
>>>>> Nabble.com.
>>>>> 
>>>>> _______________________________________________________________________________
>>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>>>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>>>> 
>>>> _______________________________________________________________________________
>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>>>> 
>>>> 
>>> 
>>> 
>> 
>> 
>> -----
>> 
>> Dee
>> -- 
>> View this message in context:
>> http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33979685.html
>> Sent from the ARS (Action Request System) mailing list archive at
>> Nabble.com.
>> 
>> _______________________________________________________________________________
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
> 
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
> 
> 


-----

Dee
-- 
View this message in context: 
http://old.nabble.com/Accessible-menu-items-grayed-out-in-MT-and-MT-user-logging-not-working-tp33976479p33981021.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

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