Re: Adding Permissions and Functional Roles
Thank you all! Tauf, that looks like the way to go for me On Thu, Mar 6, 2014 at 1:00 PM, Tauf Chowdhury wrote: > Just be sure to capture the workflow for any set fields operations that > aren't obvious > > Sent from my iPhone > > > On Mar 6, 2014, at 9:57 AM, "Roney Samuel Varghese." > wrote: > > > > You can skillfully 😉 add the permissions using the CTM:People > Permission group form. It might need some effort on your part to figure it > out but it's not too difficult. > > > > Regards, > > Roney Samuel Varghese > > > > Sent from my iPhone > > > >> On Mar 6, 2014, at 10:37 AM, "Warren R. Baltimore II" < > warrenbaltim...@gmail.com> wrote: > >> > >> ** > >> I've got a problem that I'm afraid could have been avoided with better > planning on my part. > >> > >> ARS 7.6.04 Patch 5 > >> ITSM 7.6.04 > >> > >> We have about 8000 Users that were loaded into our CTM:People form > before we knew what groups they would be members of as well as the > permissions they would need. > >> > >> Of the 8000, only about 300 are actual support people. > >> > >> I had originally thought that I could just create the templates and > associate an individual via the templates. What I didn't know (I've been > using ITSM 5.5 for the last 5 years, so this is all very new to me), is > that if I did that, it would overwrite all of the individuals information > (phone, address, etc.). > >> > >> I've tried identifying something to help me in the manual, but I'm > afraid I just haven't been able to spend as much time as I need > >> > >> Is there something I'm missing here? Is there a way to go back and > associate everyone with all of the Access/Permission groups and Support > Groups/Functional Roles that doesn't require to me go to each individual > and add it manually? > >> > >> Ideas are greatly appreciated! > >> > >> Thanks in advance! > >> > >> -- > >> Warren R. Baltimore II > >> Remedy Developer > >> 410-533-5367 > >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > -- Warren R. Baltimore II Remedy Developer 410-533-5367 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Adding Permissions and Functional Roles
Just be sure to capture the workflow for any set fields operations that aren't obvious Sent from my iPhone > On Mar 6, 2014, at 9:57 AM, "Roney Samuel Varghese." > wrote: > > You can skillfully 😉 add the permissions using the CTM:People Permission > group form. It might need some effort on your part to figure it out but it's > not too difficult. > > Regards, > Roney Samuel Varghese > > Sent from my iPhone > >> On Mar 6, 2014, at 10:37 AM, "Warren R. Baltimore II" >> wrote: >> >> ** >> I've got a problem that I'm afraid could have been avoided with better >> planning on my part. >> >> ARS 7.6.04 Patch 5 >> ITSM 7.6.04 >> >> We have about 8000 Users that were loaded into our CTM:People form before we >> knew what groups they would be members of as well as the permissions they >> would need. >> >> Of the 8000, only about 300 are actual support people. >> >> I had originally thought that I could just create the templates and >> associate an individual via the templates. What I didn't know (I've been >> using ITSM 5.5 for the last 5 years, so this is all very new to me), is that >> if I did that, it would overwrite all of the individuals information (phone, >> address, etc.). >> >> I've tried identifying something to help me in the manual, but I'm afraid I >> just haven't been able to spend as much time as I need >> >> Is there something I'm missing here? Is there a way to go back and >> associate everyone with all of the Access/Permission groups and Support >> Groups/Functional Roles that doesn't require to me go to each individual and >> add it manually? >> >> Ideas are greatly appreciated! >> >> Thanks in advance! >> >> -- >> Warren R. Baltimore II >> Remedy Developer >> 410-533-5367 >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Adding Permissions and Functional Roles
You can skillfully 😉 add the permissions using the CTM:People Permission group form. It might need some effort on your part to figure it out but it's not too difficult. Regards, Roney Samuel Varghese Sent from my iPhone > On Mar 6, 2014, at 10:37 AM, "Warren R. Baltimore II" > wrote: > > ** > I've got a problem that I'm afraid could have been avoided with better > planning on my part. > > ARS 7.6.04 Patch 5 > ITSM 7.6.04 > > We have about 8000 Users that were loaded into our CTM:People form before we > knew what groups they would be members of as well as the permissions they > would need. > > Of the 8000, only about 300 are actual support people. > > I had originally thought that I could just create the templates and associate > an individual via the templates. What I didn't know (I've been using ITSM > 5.5 for the last 5 years, so this is all very new to me), is that if I did > that, it would overwrite all of the individuals information (phone, address, > etc.). > > I've tried identifying something to help me in the manual, but I'm afraid I > just haven't been able to spend as much time as I need > > Is there something I'm missing here? Is there a way to go back and associate > everyone with all of the Access/Permission groups and Support > Groups/Functional Roles that doesn't require to me go to each individual and > add it manually? > > Ideas are greatly appreciated! > > Thanks in advance! > > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Adding Permissions and Functional Roles
The DMT solution does not support updating of existing records, Effective Technologies includes this capability and can use different fields as the primary key such as login ID or Corporate ID. You could create a new form that you could the new information into for group membership and permissions, you can review the DMT spreadsheet to review how to create a profile that also includes permission and functional roles to determing hoe you could then create profiles in ITSM to review how the workflow works. I have provided some thoughts and I expect the list to give your more suggestions. -Original Message- From: Warren R. Baltimore II To: arslist Sent: Thu, Mar 6, 2014 11:37 am Subject: Adding Permissions and Functional Roles ** I've got a problem that I'm afraid could have been avoided with better planning on my part. ARS 7.6.04 Patch 5 ITSM 7.6.04 We have about 8000 Users that were loaded into our CTM:People form before we knew what groups they would be members of as well as the permissions they would need. Of the 8000, only about 300 are actual support people. I had originally thought that I could just create the templates and associate an individual via the templates. What I didn't know (I've been using ITSM 5.5 for the last 5 years, so this is all very new to me), is that if I did that, it would overwrite all of the individuals information (phone, address, etc.). I've tried identifying something to help me in the manual, but I'm afraid I just haven't been able to spend as much time as I need Is there something I'm missing here? Is there a way to go back and associate everyone with all of the Access/Permission groups and Support Groups/Functional Roles that doesn't require to me go to each individual and add it manually? Ideas are greatly appreciated! Thanks in advance! -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Adding Permissions and Functional Roles
If you go to the App Admin>Custom>Foundation, there is a People Management console and you can do Bulk updates based on specific qualifications and then add the permissions that you need. Check that out. On Thu, Mar 6, 2014 at 11:37 AM, Warren R. Baltimore II < warrenbaltim...@gmail.com> wrote: > ** > I've got a problem that I'm afraid could have been avoided with better > planning on my part. > > ARS 7.6.04 Patch 5 > ITSM 7.6.04 > > We have about 8000 Users that were loaded into our CTM:People form before > we knew what groups they would be members of as well as the permissions > they would need. > > Of the 8000, only about 300 are actual support people. > > I had originally thought that I could just create the templates and > associate an individual via the templates. What I didn't know (I've been > using ITSM 5.5 for the last 5 years, so this is all very new to me), is > that if I did that, it would overwrite all of the individuals information > (phone, address, etc.). > > I've tried identifying something to help me in the manual, but I'm afraid > I just haven't been able to spend as much time as I need > > Is there something I'm missing here? Is there a way to go back and > associate everyone with all of the Access/Permission groups and Support > Groups/Functional Roles that doesn't require to me go to each individual > and add it manually? > > Ideas are greatly appreciated! > > Thanks in advance! > > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- *Tauf Chowdhury* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
