Re: Problem Investigation Cancelled Status Reasons

2010-02-19 Thread Kelly Deaver
**
Any takers on collaborating with me? You can add you own document on Developer Network or I'd be happy to extend my doc with inputs from all. I know we are all going to encounter these changes.Kelly DeaverL-3 Stratis / FAA Contractor
kdea...@kellydeaver.com (ARSlist mail)kelly.ctr.dea...@faa.gov(Business mail)



 Original Message Subject: Re: Problem Investigation Cancelled Status ReasonsFrom: Charles Baldi charles.ba...@gmail.comDate: Thu, February 18, 2010 8:56 amTo: arslist@ARSLIST.ORG** 
Kelly,
That is a great write-up -- wish I had seen it earlier. Though it does leave out the process flow changes that you would do in 7.0x using the form Process Flow Structure Setup. If you want to use the process status flow bar to set your new status reasons, then this needs to be updated as well. Not sure if this applies to 7.5/6.

Now all we need is an equivalent write-up for the other pseudo-data-driven fields. "Change Reason" and "Timing Reason" come to mind...

Regards,
Chuck Baldi
On Thu, Feb 18, 2010 at 9:05 AM, Kelly Deaver kdea...@kellydeaver.comwrote:
** 
 
Here is a document I created on all the places you need to change Status reason for Change Management. http://communities.bmc.com/communities/docs/DOC-8978
The same 'suspects' exist for Problem. Hope this helps.

Kelly DeaverL-3 Stratis / FAA Contractor
kdea...@kellydeaver.com(ARSlist mail)kelly.ctr.dea...@faa.gov(Business mail)




 Original Message Subject: Re: Problem Investigation Cancelled Status ReasonsFrom: Thad K Esser tkes...@regence.comDate: Wed, February 17, 2010 4:27 pmTo: arslist@ARSLIST.ORG** Shane, Bummer, I was hoping there was more.  Thanks for the help. Thad EsserRemedy Developer 



From: 
Shane Buchholz sha...@samhealth.org 

To: 
arslist@ARSLIST.ORG 

Date: 
02/17/2010 01:30 PM 

Subject: 
Re: Problem Investigation Cancelled Status Reasons 

Sent by: 
"Action Request System discussion list(ARSList)" arslist@ARSLIST.ORG

** Not sure if anyone ever answered this question for you, but my OOTB 7.6 has only one Status Reason for Cancelled and that is Duplicate Investigation. If these follow the same path as Incident Management then the process to change these is very convoluted and overly complicated.  Shane Buchholz Systems Analyst - Remedy  From:Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thad K EsserSent:Tuesday, February 16, 2010 4:17 PMTo:arslist@ARSLIST.ORGSubject:Re: Problem Investigation Cancelled Status Reasons  ** Almost. (This applies to 7.0.3, haven't seen 7.6 yet) There's a hidden enumerated field "Invesitgation Status Reason" (I just noticed the spelling - nice) that gets set with whatever the user chooses from the z1D_Status_Reason field (which is the one that they see and is display only). Workflow keeps them in sync. The display only field uses a search menu, so that isjust configuration. But the hidden field is an enumerated field with fixed values for any possible status reason (not just cancelled). I can add values to that field, but it also shows up on a couple of other forms, and I'd have track down any related workflow. Plus I don't want to use an ID that will be overwritten in future versions. All in all, its not a super-duper hard customization, but I'd rather avoid customizing at all. Being able to point to options in the next version would help me make my case. Thanks,Thad EsserRemedy Developer 




From: 
Rick Cook remedyr...@gmail.com 

To: 
arslist@ARSLIST.ORG 

Date: 
02/16/2010 04:05 PM 

Subject: 
Re: Problem Investigation Cancelled Status Reasons 

Sent by: 
"Action Request System discussion list(ARSList)" arslist@ARSLIST.ORG 


** Well, since those are stored as form data, technically, they wouldn't be customizations, just configuration changes, right?RickOn Tue, Feb 16, 2010 at 4:02 PM, Thad K Esser tkes...@regence.com wrote: ** Hello, Can anyone tell me what status reasons are available for a Cancelled problem investigation in ITSM 7.6? I didn't see a list in the docs anywhere and I don't have 7.6 installed anywhere. We are on ITSM 7.0.3 patch 9, and the only status reason for cancelled is "Duplicate Investigation". One of my customers is asking for more status reasons for Cancelled and I'm hoping to put off that customization until we can get to 7.6. Thanks,Thad EsserRemedy Developer 
*IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature. * 
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Re: Problem Investigation Cancelled Status Reasons

2010-02-18 Thread Kelly Deaver
**
Here is a document I created on all the places you need to change Status reason for Change Management. http://communities.bmc.com/communities/docs/DOC-8978
The same 'suspects' exist for Problem. Hope this helps.
Kelly DeaverL-3 Stratis / FAA Contractor
kdea...@kellydeaver.com (ARSlist mail)kelly.ctr.dea...@faa.gov(Business mail)



 Original Message Subject: Re: Problem Investigation Cancelled Status ReasonsFrom: Thad K Esser tkes...@regence.comDate: Wed, February 17, 2010 4:27 pmTo: arslist@ARSLIST.ORG** Shane, Bummer, I was hoping there was more.  Thanks for the help. Thad EsserRemedy Developer 



From: 
Shane Buchholz sha...@samhealth.org 

To: 
arslist@ARSLIST.ORG 

Date: 
02/17/2010 01:30 PM 

Subject: 
Re: Problem Investigation Cancelled Status Reasons 

Sent by: 
"Action Request System discussion list(ARSList)" arslist@ARSLIST.ORG

** Not sure if anyone ever answered this question for you, but my OOTB 7.6 has only one Status Reason for Cancelled and that is Duplicate Investigation. If these follow the same path as Incident Management then the process to change these is very convoluted and overly complicated.  Shane Buchholz Systems Analyst - Remedy  From:Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thad K EsserSent:Tuesday, February 16, 2010 4:17 PMTo:arslist@ARSLIST.ORGSubject:Re: Problem Investigation Cancelled Status Reasons  ** Almost. (This applies to 7.0.3, haven't seen 7.6 yet) There's a hidden enumerated field "Invesitgation Status Reason" (I just noticed the spelling - nice) that gets set with whatever the user chooses from the z1D_Status_Reason field (which is the one that they see and is display only). Workflow keeps them in sync. The display only field uses a search menu, so that isjust configuration. But the hidden field is an enumerated field with fixed values for any possible status reason (not just cancelled). I can add values to that field, but it also shows up on a couple of other forms, and I'd have track down any related workflow. Plus I don't want to use an ID that will be overwritten in future versions. All in all, its not a super-duper hard customization, but I'd rather avoid customizing at all. Being able to point to options in the next version would help me make my case. Thanks,Thad EsserRemedy Developer 




From: 
Rick Cook remedyr...@gmail.com 

To: 
arslist@ARSLIST.ORG 

Date: 
02/16/2010 04:05 PM 

Subject: 
Re: Problem Investigation Cancelled Status Reasons 

Sent by: 
"Action Request System discussion list(ARSList)" arslist@ARSLIST.ORG 


** Well, since those are stored as form data, technically, they wouldn't be customizations, just configuration changes, right?RickOn Tue, Feb 16, 2010 at 4:02 PM, Thad K Esser tkes...@regence.com wrote: ** Hello, Can anyone tell me what status reasons are available for a Cancelled problem investigation in ITSM 7.6? I didn't see a list in the docs anywhere and I don't have 7.6 installed anywhere. We are on ITSM 7.0.3 patch 9, and the only status reason for cancelled is "Duplicate Investigation". One of my customers is asking for more status reasons for Cancelled and I'm hoping to put off that customization until we can get to 7.6. Thanks,Thad EsserRemedy Developer 
*IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature. * 
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Re: Problem Investigation Cancelled Status Reasons

2010-02-18 Thread Charles Baldi
Kelly,
That is a great write-up -- wish I had seen it earlier.  Though it does
leave out the process flow changes that you would do in 7.0x using the form
Process Flow Structure Setup.  If you want to use the process status flow
bar to set your new status reasons, then this needs to be updated as well.
Not sure if this applies to 7.5/6.

Now all we need is an equivalent write-up for the other pseudo-data-driven
fields.  Change Reason and Timing Reason come to mind...

Regards,
Chuck Baldi

On Thu, Feb 18, 2010 at 9:05 AM, Kelly Deaver kdea...@kellydeaver.comwrote:

 **
 Here is a document I created on all the places you need to change Status
 reason for Change Management.
 http://communities.bmc.com/communities/docs/DOC-8978
 The same 'suspects' exist for Problem. Hope this helps.


 Kelly Deaver
 L-3 Stratis / FAA Contractor
 kdea...@kellydeaver.com (ARSlist mail)
 kelly.ctr.dea...@faa.gov (Business mail)



   Original Message 
 Subject: Re: Problem Investigation Cancelled Status Reasons
 From: Thad K Esser tkes...@regence.com
 Date: Wed, February 17, 2010 4:27 pm
 To: arslist@ARSLIST.ORG

 **
 Shane,

 Bummer, I was hoping there was more.

 Thanks for the help.
 *Thad Esser*
 Remedy Developer


   From: Shane Buchholz sha...@samhealth.org To: arslist@ARSLIST.ORG
 Date: 02/17/2010 01:30 PM Subject: Re: Problem Investigation Cancelled
 Status Reasons Sent by: Action Request System discussion list(ARSList) 
 arslist@ARSLIST.ORG
 --



 **
 Not sure if anyone ever answered this question for you, but my OOTB 7.6 has
 only one Status Reason for Cancelled and that is Duplicate Investigation.
  If these follow the same path as Incident Management then the process to
 change these is very convoluted and overly complicated.

 Shane Buchholz
 Systems Analyst - Remedy

 *From:* Action Request System discussion list(ARSList) [
 mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On
 Behalf Of *Thad K Esser*
 Sent:* Tuesday, February 16, 2010 4:17 PM*
 To:* arsl...@arslist.org*
 Subject:* Re: Problem Investigation Cancelled Status Reasons

 **
 Almost.

 (This applies to 7.0.3, haven't seen 7.6 yet) There's a hidden enumerated
 field Invesitgation Status Reason (I just noticed the spelling - nice)
 that gets set with whatever the user chooses from the z1D_Status_Reason
 field (which is the one that they see and is display only).  Workflow keeps
 them in sync.  The display only field uses a search menu, so that *is* just
 configuration.  But the hidden field is an enumerated field with fixed
 values for any possible status reason (not just cancelled).

 I can add values to that field, but it also shows up on a couple of other
 forms, and I'd have track down any related workflow.  Plus I don't want to
 use an ID that will be overwritten in future versions.

 All in all, its not a super-duper hard customization, but I'd rather avoid
 customizing at all.  Being able to point to options in the next version
 would help me make my case.

 Thanks,*
 Thad Esser*
 Remedy Developer
   From: Rick Cook remedyr...@gmail.com  To: arslist@ARSLIST.ORG  Date: 
 02/16/2010
 04:05 PM  Subject: Re: Problem Investigation Cancelled Status Reasons  Sent
 by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG


 --




 ** Well, since those are stored as form data, technically, they wouldn't be
 customizations, just configuration changes, right?

 Rick

 On Tue, Feb 16, 2010 at 4:02 PM, Thad K Esser 
 *tkes...@regence.com*tkes...@regence.com
 wrote:
 **
 Hello,

 Can anyone tell me what status reasons are available for a Cancelled
 problem investigation in ITSM 7.6?  I didn't see a list in the docs anywhere
 and I don't have 7.6 installed anywhere.

 We are on ITSM 7.0.3 patch 9, and the only status reason for cancelled is
 Duplicate Investigation.  One of my customers is asking for more status
 reasons for Cancelled and I'm hoping to put off that customization until we
 can get to 7.6.

 Thanks,*
 Thad Esser*
 Remedy Developer

 *IMPORTANT NOTICE: This communication, including any attachment, contains
 information that may be confidential or privileged, and is intended solely
 for the entity or individual to whom it is addressed. If you are not the
 intended recipient, you should delete this message and are hereby notified
 that any disclosure, copying, or distribution of this message is strictly
 prohibited. Nothing in this email, including any attachment, is intended to
 be a legally binding signature. *

 _Platinum Sponsor: *rmisoluti...@verizon.net* 
 rmisoluti...@verizon.netARSlist:
 Where the Answers Are_

 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers
 Are_

 *IMPORTANT NOTICE: This communication, including any attachment, contains
 information that may be confidential or privileged, and is intended solely
 for the entity or individual to whom it is addressed. If you are not the
 intended recipient, you

Re: Problem Investigation Cancelled Status Reasons

2010-02-17 Thread Shane Buchholz
Not sure if anyone ever answered this question for you, but my OOTB 7.6 has 
only one Status Reason for Cancelled and that is Duplicate Investigation.  If 
these follow the same path as Incident Management then the process to change 
these is very convoluted and overly complicated.

Shane Buchholz
Systems Analyst - Remedy

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Thad K Esser
Sent: Tuesday, February 16, 2010 4:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Problem Investigation Cancelled Status Reasons

**
Almost.

(This applies to 7.0.3, haven't seen 7.6 yet) There's a hidden enumerated field 
Invesitgation Status Reason (I just noticed the spelling - nice) that gets 
set with whatever the user chooses from the z1D_Status_Reason field (which is 
the one that they see and is display only).  Workflow keeps them in sync.  The 
display only field uses a search menu, so that is just configuration.  But the 
hidden field is an enumerated field with fixed values for any possible status 
reason (not just cancelled).
[cid:image001.gif@01CAAFD5.580FB640]
I can add values to that field, but it also shows up on a couple of other 
forms, and I'd have track down any related workflow.  Plus I don't want to use 
an ID that will be overwritten in future versions.

All in all, its not a super-duper hard customization, but I'd rather avoid 
customizing at all.  Being able to point to options in the next version would 
help me make my case.

Thanks,
Thad Esser
Remedy Developer

From:

Rick Cook remedyr...@gmail.com

To:

arslist@ARSLIST.ORG

Date:

02/16/2010 04:05 PM

Subject:

Re: Problem Investigation Cancelled Status Reasons

Sent by:

Action Request System discussion list(ARSList) arslist@ARSLIST.ORG






** Well, since those are stored as form data, technically, they wouldn't be 
customizations, just configuration changes, right?

Rick

On Tue, Feb 16, 2010 at 4:02 PM, Thad K Esser 
tkes...@regence.commailto:tkes...@regence.com wrote:
**
Hello,

Can anyone tell me what status reasons are available for a Cancelled problem 
investigation in ITSM 7.6?  I didn't see a list in the docs anywhere and I 
don't have 7.6 installed anywhere.

We are on ITSM 7.0.3 patch 9, and the only status reason for cancelled is 
Duplicate Investigation.  One of my customers is asking for more status 
reasons for Cancelled and I'm hoping to put off that customization until we can 
get to 7.6.

Thanks,
Thad Esser
Remedy Developer

*IMPORTANT NOTICE: This communication, including any attachment, contains 
information that may be confidential or privileged, and is intended solely for 
the entity or individual to whom it is addressed. If you are not the intended 
recipient, you should delete this message and are hereby notified that any 
disclosure, copying, or distribution of this message is strictly prohibited. 
Nothing in this email, including any attachment, is intended to be a legally 
binding signature. *

_Platinum Sponsor: rmisoluti...@verizon.netmailto:rmisoluti...@verizon.net 
ARSlist: Where the Answers Are_

_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_

*IMPORTANT NOTICE: This communication, including any attachment, contains 
information that may be confidential or privileged, and is intended solely for 
the entity or individual to whom it is addressed. If you are not the intended 
recipient, you should delete this message and are hereby notified that any 
disclosure, copying, or distribution of this message is strictly prohibited. 
Nothing in this email, including any attachment, is intended to be a legally 
binding signature. *
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Confidentiality Notice: This e-mail message, including any attachments, is
for the sole use of the intended recipient(s) and may contain confidential
and privileged information. Any unauthorized review, use, disclosure or
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inline: image001.gif

Re: Problem Investigation Cancelled Status Reasons

2010-02-17 Thread Thad K Esser
**

Shane,

Bummer, I was hoping there was more.


Thanks for the help.
Thad Esser
Remedy Developer





From:
Shane Buchholz sha...@samhealth.org

To:
arslist@ARSLIST.ORG

Date:
02/17/2010 01:30 PM

Subject:
Re: Problem Investigation Cancelled
Status Reasons

Sent by:
Action Request System discussion
list(ARSList) arslist@ARSLIST.ORG




** 
Not sure if anyone ever answered
this question for you, but my OOTB 7.6 has only one Status Reason for Cancelled
and that is Duplicate Investigation. If these follow the same path
as Incident Management then the process to change these is very convoluted
and overly complicated.

Shane Buchholz
Systems Analyst - Remedy

From: Action Request System discussion
list(ARSList) [mailto:arslist@ARSLIST.ORG]
On Behalf Of Thad K Esser
Sent: Tuesday, February 16, 2010 4:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Problem Investigation Cancelled Status Reasons

** 
Almost. 

(This applies to 7.0.3, haven't seen 7.6 yet) There's a hidden enumerated
field Invesitgation Status Reason (I just noticed the spelling
- nice) that gets set with whatever the user chooses from the z1D_Status_Reason
field (which is the one that they see and is display only). Workflow
keeps them in sync. The display only field uses a search menu, so
that is just configuration. But the hidden field is an enumerated
field with fixed values for any possible status reason (not just cancelled).


I can add values to that field, but it also shows up on a couple of other
forms, and I'd have track down any related workflow. Plus I don't
want to use an ID that will be overwritten in future versions.


All in all, its not a super-duper hard customization, but I'd rather avoid
customizing at all. Being able to point to options in the next version
would help me make my case.


Thanks,
Thad Esser
Remedy Developer 




From:

Rick Cook remedyr...@gmail.com


To:

arslist@ARSLIST.ORG


Date:

02/16/2010 04:05 PM


Subject:

Re: Problem Investigation Cancelled Status
Reasons 

Sent by:

Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG







** Well, since those are stored as form data, technically, they wouldn't
be customizations, just configuration changes, right?

Rick

On Tue, Feb 16, 2010 at 4:02 PM, Thad K Esser tkes...@regence.com
wrote: 
** 
Hello, 

Can anyone tell me what status reasons are available for a Cancelled problem
investigation in ITSM 7.6? I didn't see a list in the docs anywhere
and I don't have 7.6 installed anywhere.


We are on ITSM 7.0.3 patch 9, and the only status reason for cancelled
is Duplicate Investigation. One of my customers is asking
for more status reasons for Cancelled and I'm hoping to put off that customization
until we can get to 7.6. 

Thanks,
Thad Esser
Remedy Developer 
*IMPORTANT NOTICE: This communication,
including any attachment, contains information that may be confidential
or privileged, and is intended solely for the entity or individual to whom
it is addressed. If you are not the intended recipient, you should delete
this message and are hereby notified that any disclosure, copying, or distribution
of this message is strictly prohibited. Nothing in this email, including
any attachment, is intended to be a legally binding signature. * 
_Platinum Sponsor: rmisoluti...@verizon.net
ARSlist: Where the Answers Are_ 

_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers
Are_ 
*IMPORTANT NOTICE: This communication,
including any attachment, contains information that may be confidential
or privileged, and is intended solely for the entity or individual to whom
it is addressed. If you are not the intended recipient, you should delete
this message and are hereby notified that any disclosure, copying, or distribution
of this message is strictly prohibited. Nothing in this email, including
any attachment, is intended to be a legally binding signature. * 
_Platinum Sponsor: rmisoluti...@verizon.net
ARSlist: Where the Answers Are_


Confidentiality Notice: This
e-mail message, including any attachments, is
for the sole use of the intended recipient(s) and may contain confidential
and privileged information. Any unauthorized review, use, disclosure or
distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original
message.
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the Answers Are_ 


*IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed.  If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited.  Nothing in this email, including any attachment, is intended to be a legally binding signature.
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Re: Problem Investigation Cancelled Status Reasons

2010-02-16 Thread Rick Cook
Well, since those are stored as form data, technically, they wouldn't be
customizations, just configuration changes, right?

Rick

On Tue, Feb 16, 2010 at 4:02 PM, Thad K Esser tkes...@regence.com wrote:

 **
 Hello,

 Can anyone tell me what status reasons are available for a Cancelled
 problem investigation in ITSM 7.6?  I didn't see a list in the docs anywhere
 and I don't have 7.6 installed anywhere.

 We are on ITSM 7.0.3 patch 9, and the only status reason for cancelled is
 Duplicate Investigation.  One of my customers is asking for more status
 reasons for Cancelled and I'm hoping to put off that customization until we
 can get to 7.6.

 Thanks,
 *Thad Esser*
 Remedy Developer

 *IMPORTANT NOTICE: This communication, including any attachment, contains
 information that may be confidential or privileged, and is intended solely
 for the entity or individual to whom it is addressed. If you are not the
 intended recipient, you should delete this message and are hereby notified
 that any disclosure, copying, or distribution of this message is strictly
 prohibited. Nothing in this email, including any attachment, is intended to
 be a legally binding signature. *
 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers
 Are_

___
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Re: Problem Investigation Cancelled Status Reasons

2010-02-16 Thread Thad K Esser
**

Almost.

(This applies to 7.0.3, haven't seen
7.6 yet) There's a hidden enumerated field Invesitgation Status Reason
(I just noticed the spelling - nice) that gets set with whatever the user
chooses from the z1D_Status_Reason field (which is the one that they see
and is display only). Workflow keeps them in sync. The display
only field uses a search menu, so that is just configuration. But
the hidden field is an enumerated field with fixed values for any possible
status reason (not just cancelled).

I can add values to that field, but
it also shows up on a couple of other forms, and I'd have track down any
related workflow. Plus I don't want to use an ID that will be overwritten
in future versions.

All in all, its not a super-duper hard
customization, but I'd rather avoid customizing at all. Being able
to point to options in the next version would help me make my case.

Thanks,
Thad Esser
Remedy Developer





From:
Rick Cook remedyr...@gmail.com

To:
arslist@ARSLIST.ORG

Date:
02/16/2010 04:05 PM

Subject:
Re: Problem Investigation Cancelled
Status Reasons

Sent by:
Action Request System discussion
list(ARSList) arslist@ARSLIST.ORG




** Well, since those are stored as form data, technically,
they wouldn't be customizations, just configuration changes, right?

Rick

On Tue, Feb 16, 2010 at 4:02 PM, Thad K Esser tkes...@regence.com
wrote:
** 
Hello, 

Can anyone tell me what status reasons are available for a Cancelled problem
investigation in ITSM 7.6? I didn't see a list in the docs anywhere
and I don't have 7.6 installed anywhere. 

We are on ITSM 7.0.3 patch 9, and the only status reason for cancelled
is Duplicate Investigation. One of my customers is asking
for more status reasons for Cancelled and I'm hoping to put off that customization
until we can get to 7.6. 

Thanks,
Thad Esser
Remedy Developer
*IMPORTANT NOTICE: This communication, including any attachment,
contains information that may be confidential or privileged, and is intended
solely for the entity or individual to whom it is addressed. If you are
not the intended recipient, you should delete this message and are hereby
notified that any disclosure, copying, or distribution of this message
is strictly prohibited. Nothing in this email, including any attachment,
is intended to be a legally binding signature. * 
_Platinum Sponsor: rmisoluti...@verizon.net
ARSlist: Where the Answers Are_ 

_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers
Are_ 


*IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed.  If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited.  Nothing in this email, including any attachment, is intended to be a legally binding signature.
*

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