Well, since those are stored as form data, technically, they wouldn't be customizations, just configuration changes, right?
Rick On Tue, Feb 16, 2010 at 4:02 PM, Thad K Esser <tkes...@regence.com> wrote: > ** > Hello, > > Can anyone tell me what status reasons are available for a Cancelled > problem investigation in ITSM 7.6? I didn't see a list in the docs anywhere > and I don't have 7.6 installed anywhere. > > We are on ITSM 7.0.3 patch 9, and the only status reason for cancelled is > "Duplicate Investigation". One of my customers is asking for more status > reasons for Cancelled and I'm hoping to put off that customization until we > can get to 7.6. > > Thanks, > *Thad Esser* > Remedy Developer > > *IMPORTANT NOTICE: This communication, including any attachment, contains > information that may be confidential or privileged, and is intended solely > for the entity or individual to whom it is addressed. If you are not the > intended recipient, you should delete this message and are hereby notified > that any disclosure, copying, or distribution of this message is strictly > prohibited. Nothing in this email, including any attachment, is intended to > be a legally binding signature. * > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
