Re: Remedy Migrator in 7.x

[strauss]

Migrator is sold with two server licenses, one for production and one
for development.  You have to get additional licenses if you want to
address more than two servers.

 

Christopher Strauss, Ph.D.

Call Tracking Administration Manager

University of North Texas Computing & IT Center

http://itsm.unt.edu/ <http://itsm.unt.edu/> 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R.
Sent: Friday, August 29, 2008 11:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

** 

I have a question, we have Migrator license which has not been used so I
was think about installing the migrator but my question is where should
I install it? In the production server or in the test server? Any ideas?

 

 

Thanks!

 

Manjari R. Shrestha

Junior Programmer Analyst 

 

  

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Guillaume Rheault
Sent: Thursday, August 28, 2008 9:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

It could be that one of the BMC rivals (i.e. CA, HP, IBM) are starting
this kind of rumors... kinda like a  FUD (fear, uncertainty, doubt)
strategy. I wouldn't be surprised a bit!

When a senseless rumor like that gets started, you always have to ask,
who benefits??

-Guillaume

-Original Message-
From: Action Request System discussion list(ARSList) on behalf of
Easter, David
Sent: Thu 08/28/08 4:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

Chris is correct.   I'm not sure who or what is stating that "Remedy
Migrator is not supported in 7.x" (ITSM or AR System), but it's
certainly not the case.


-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.




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Re: Remedy Migrator in 7.x

[J.T. Shyman]

Opinion: Install the migrator license on the Production server. Export what
you want to migrate off of the test server to arx files which can be
imported into migrator and then compared to the production server which has
the license.

 

That's the way I've used it primarily.

 

--- J.T. Shyman

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R.
Sent: Friday, August 29, 2008 12:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

I have a question, we have Migrator license which has not been used so I was
think about installing the migrator but my question is where should I
install it? In the production server or in the test server? Any ideas?

 

 

Thanks!

 

Manjari R. Shrestha

Junior Programmer Analyst 

 

  

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Guillaume Rheault
Sent: Thursday, August 28, 2008 9:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

It could be that one of the BMC rivals (i.e. CA, HP, IBM) are starting this
kind of rumors... kinda like a  FUD (fear, uncertainty, doubt) strategy. I
wouldn't be surprised a bit!

When a senseless rumor like that gets started, you always have to ask, who
benefits??

-Guillaume

-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Easter,
David
Sent: Thu 08/28/08 4:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

Chris is correct.   I'm not sure who or what is stating that "Remedy
Migrator is not supported in 7.x" (ITSM or AR System), but it's
certainly not the case.


-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.




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Re: Remedy Migrator in 7.x

[Nall, Roger]

Having Migrator on one server does not make any sense to me. The idea is
to be able to Migrate objects from one server to another without using
def files. That would require a license on each server. That being said,
because you can migrate from a def file and you only had one license I
would but it on production. 

 

This is just my opinion. I have Migrator licenses on all my servers.

 

Roger A. Nall 
Manager, OSSNMS Remedy 
T-Mobile, USA 
Desk:972-464-3712 NEW

Cell: 973-652-6723 
FAX: 
sf49fanv AIM IM 
RogerNall Yahoo IM 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Friday, August 29, 2008 12:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

An XP or Vista workstation with lots of RAM.  It does not have to be on
the same subnet as the AR Servers, although that was very helpful with
the old 5.x Migrator. 

 

Christopher Strauss, Ph.D.

Call Tracking Administration Manager

University of North Texas Computing & IT Center

http://itsm.unt.edu/

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R.
Sent: Friday, August 29, 2008 11:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

** 

I have a question, we have Migrator license which has not been used so I
was think about installing the migrator but my question is where should
I install it? In the production server or in the test server? Any ideas?

 

 

Thanks!

 

Manjari R. Shrestha

Junior Programmer Analyst 

 

  



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Guillaume Rheault
Sent: Thursday, August 28, 2008 9:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

It could be that one of the BMC rivals (i.e. CA, HP, IBM) are starting
this kind of rumors... kinda like a  FUD (fear, uncertainty, doubt)
strategy. I wouldn't be surprised a bit!

When a senseless rumor like that gets started, you always have to ask,
who benefits??

-Guillaume

-Original Message-
From: Action Request System discussion list(ARSList) on behalf of
Easter, David
Sent: Thu 08/28/08 4:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

Chris is correct.   I'm not sure who or what is stating that "Remedy
Migrator is not supported in 7.x" (ITSM or AR System), but it's
certainly not the case.


-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.




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Re: Remedy Migrator in 7.x

[strauss]

An XP or Vista workstation with lots of RAM.  It does not have to be on
the same subnet as the AR Servers, although that was very helpful with
the old 5.x Migrator. 

 

Christopher Strauss, Ph.D.

Call Tracking Administration Manager

University of North Texas Computing & IT Center

http://itsm.unt.edu/ <http://itsm.unt.edu/> 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R.
Sent: Friday, August 29, 2008 11:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

** 

I have a question, we have Migrator license which has not been used so I
was think about installing the migrator but my question is where should
I install it? In the production server or in the test server? Any ideas?

 

 

Thanks!

 

Manjari R. Shrestha

Junior Programmer Analyst 

 

  

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Guillaume Rheault
Sent: Thursday, August 28, 2008 9:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

It could be that one of the BMC rivals (i.e. CA, HP, IBM) are starting
this kind of rumors... kinda like a  FUD (fear, uncertainty, doubt)
strategy. I wouldn't be surprised a bit!

When a senseless rumor like that gets started, you always have to ask,
who benefits??

-Guillaume

-Original Message-
From: Action Request System discussion list(ARSList) on behalf of
Easter, David
Sent: Thu 08/28/08 4:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

Chris is correct.   I'm not sure who or what is stating that "Remedy
Migrator is not supported in 7.x" (ITSM or AR System), but it's
certainly not the case.


-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.




From: Action Request System discussion list(ARSList)
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Re: Remedy Migrator in 7.x

[Shrestha, Manjari R.]

I have a question, we have Migrator license which has not been used so I
was think about installing the migrator but my question is where should
I install it? In the production server or in the test server? Any ideas?

 

 

Thanks!

 

Manjari R. Shrestha

Junior Programmer Analyst 

 

  



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Guillaume Rheault
Sent: Thursday, August 28, 2008 9:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

It could be that one of the BMC rivals (i.e. CA, HP, IBM) are starting
this kind of rumors... kinda like a  FUD (fear, uncertainty, doubt)
strategy. I wouldn't be surprised a bit!

When a senseless rumor like that gets started, you always have to ask,
who benefits??

-Guillaume

-Original Message-
From: Action Request System discussion list(ARSList) on behalf of
Easter, David
Sent: Thu 08/28/08 4:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

Chris is correct.   I'm not sure who or what is stating that "Remedy
Migrator is not supported in 7.x" (ITSM or AR System), but it's
certainly not the case.


-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.




From: Action Request System discussion list(ARSList)
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Re: Remedy Migrator in 7.x

[Guillaume Rheault]

It could be that one of the BMC rivals (i.e. CA, HP, IBM) are starting this 
kind of rumors... kinda like a  FUD (fear, uncertainty, doubt) strategy. I 
wouldn't be surprised a bit!

When a senseless rumor like that gets started, you always have to ask, who 
benefits??

-Guillaume

-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Easter, David
Sent: Thu 08/28/08 4:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x
 
Chris is correct.   I'm not sure who or what is stating that "Remedy
Migrator is not supported in 7.x" (ITSM or AR System), but it's
certainly not the case.
 
 
-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.
 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Thursday, August 28, 2008 8:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x



No problem with ITSM 7, either.  Migrator is how I move all of my
customizations back and forth when applying patches to the ITSM
applications, as well as how we deploy new customizations.  I have seen
excellent performance and no apparent problems with Migrator 7.1.00.002
and 003.

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ <http://itsm.unt.edu/>  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris
Sent: Thursday, August 28, 2008 10:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

** 
Supposedly with ITSM 7.x.

-Original Message-
From: strauss <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Thu, 28 Aug 2008 11:09 am
Subject: Re: Remedy Migrator in 7.x

** 

Migrator=2 07.1 works just fine on ARS 7.1... I use it all the time.  Is
this a 7.5 rumor???

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ <http://itsm.unt.edu/>  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG <mailto:[EMAIL PROTECTED]> ] On Behalf Of
Kathy Morris
Sent: Thursday, August 28, 2008 10:04 AM
To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> 
Subject: Remedy Migrator in 7.x

 

** Am I hearing correctly - Remedy Migrator is not supported in 7.x???
What are we supposed to use then to migrate data/code?



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Re: Remedy Migrator in 7.x

[Audrey H Franklin]

Saby,

Thanks, I will do that.

Audrey

- Original Message -
From: Sabyson Fernandes <[EMAIL PROTECTED]>
Date: Thursday, August 28, 2008 4:46 pm
Subject: Re: Remedy Migrator in 7.x
To: arslist@ARSLIST.ORG


> Audrey,
>  
>  I would go with the latest patch of migrator. I know I used patch 002 
> to resolve the issue with the permissions.
>  
>  Saby
>  
>  
>  --- On Thu, 8/28/08, Audrey H Franklin <[EMAIL PROTECTED]> wrote:
>  
>  > From: Audrey H Franklin <[EMAIL PROTECTED]>
>  > Subject: Re: Remedy Migrator in 7.x
>  > To: arslist@ARSLIST.ORG
>  > Date: Thursday, August 28, 2008, 9:39 PM
>  > Sabyson,
>  >  
>  > I plan to use Migrator 7.01 Patch 01.
>  > 
>  > Is that OK?
>  > 
>  > Regards
>  > Audrey
>  > 
>  > - Original Message -----
>  > From: Sabyson Fernandes <[EMAIL PROTECTED]>
>  > Date: Thursday, August 28, 2008 4:20 pm
>  > Subject: Re: Remedy Migrator in 7.x
>  > To: arslist@ARSLIST.ORG
>  > 
>  > 
>  > > Also make sure you use Migrator 7.0 patch 2 or later.
>  > The vanilla 
>  > > version used to fail to migrate permissions if you
>  > disabled 
>  > > unqualified queries.
>  > >  
>  > >  
>  > >  --- On Thu, 8/28/08, Audrey H Franklin
>  > <[EMAIL PROTECTED]> wrote:
>  > >  
>  > >  > From: Audrey H Franklin
>  > <[EMAIL PROTECTED]>
>  > >  > Subject: Re: Remedy Migrator in 7.x
>  > >  > To: arslist@ARSLIST.ORG
>  > >  > Date: Thursday, August 28, 2008, 7:01 PM
>  > >  > Thank you, I will try that.
>  > >  > 
>  > >  > Audrey
>  > >  > 
>  > >  > - Original Message -
>  > >  > From: LJ Longwing <[EMAIL PROTECTED]>
>  > >  > Date: Thursday, August 28, 2008 1:49 pm
>  > >  > Subject: Re: Remedy Migrator in 7.x
>  > >  > To: arslist@ARSLIST.ORG
>  > >  > 
>  > >  > 
>  > >  > > Ensure that each server in the group knows
>  > itself by
>  > >  > all possible 
>  > >  > > names that
>  > >  > >  it can be referenced as.  You can do this
>  > with a
>  > >  > combination of Server-Name
>  > >  > >  and IP-Name cfg parameters.  Any time you
>  > reference a
>  > >  > server, it checks
>  > >  > >  these parameters to see if 'abc'
>  > is
>  > >  > 'me' or not...if it's not
>  > 'me' 
>  > >  > > then the
>  > >  > >  server hard codes the value into the
>  > workflow...if it
>  > >  > recognizes it 
>  > >  > > as 'me'
>  > >  > >  then it uses an internal reference to
>  > 'current
>  > >  > server' of @. 
>  > >  > >  
>  > >  > >  -Original Message-
>  > >  > >  From: Action Request System discussion
>  > list(ARSList)
>  > >  > >  [mailto:[EMAIL PROTECTED] On Behalf Of
>  > Audrey H
>  > >  > Franklin
>  > >  > >  Sent: Thursday, August 28, 2008 11:19 AM
>  > >  > >  To: arslist@ARSLIST.ORG
>  > >  > >  Subject: Re: Remedy Migrator in 7.x
>  > >  > >  
>  > >  > >  Hi LJ,
>  > >  > >  
>  > >  > >  Thanks for your response.
>  > >  > >  
>  > >  > >  When this approach was taken, migrator
>  > hard coded the
>  > >  > server-name and 
>  > >  > > not
>  > >  > >  the server group name into the objects.
>  > >  > >  
>  > >  > >  Is there a work around for this?
>  > >  > >  
>  > >  > >  Thanks,
>  > >  > >  Audrey
>  > >  > >  
>  > >  > >  - Original Message -
>  > >  > >  From: LJ Longwing
>  > <[EMAIL PROTECTED]>
>  > >  > >  Date: Thursday, August 28, 2008 12:33 pm
>  > >  > >  Subject: Re: Remedy Migrator in 7.x
>  > >  > >  To: arslist@ARSLIST.ORG
>  > >  > >  
>  > >  > >  
>  > >  > >  > Server Groups have a single server
>  > defined as
>  > >  > the 'admin' 
>  > >  > > server...as 
>  > >  > >  > long  as you connect to that server
>  > to migrate
>  > >  > then you shouldn't 
>  > >  > > have 
>  > &g

Re: Remedy Migrator in 7.x

[Sabyson Fernandes]

Audrey,

I would go with the latest patch of migrator. I know I used patch 002 to 
resolve the issue with the permissions.

Saby


--- On Thu, 8/28/08, Audrey H Franklin <[EMAIL PROTECTED]> wrote:

> From: Audrey H Franklin <[EMAIL PROTECTED]>
> Subject: Re: Remedy Migrator in 7.x
> To: arslist@ARSLIST.ORG
> Date: Thursday, August 28, 2008, 9:39 PM
> Sabyson,
>  
> I plan to use Migrator 7.01 Patch 01.
> 
> Is that OK?
> 
> Regards
> Audrey
> 
> - Original Message -
> From: Sabyson Fernandes <[EMAIL PROTECTED]>
> Date: Thursday, August 28, 2008 4:20 pm
> Subject: Re: Remedy Migrator in 7.x
> To: arslist@ARSLIST.ORG
> 
> 
> > Also make sure you use Migrator 7.0 patch 2 or later.
> The vanilla 
> > version used to fail to migrate permissions if you
> disabled 
> > unqualified queries.
> >  
> >  
> >  --- On Thu, 8/28/08, Audrey H Franklin
> <[EMAIL PROTECTED]> wrote:
> >  
> >  > From: Audrey H Franklin
> <[EMAIL PROTECTED]>
> >  > Subject: Re: Remedy Migrator in 7.x
> >  > To: arslist@ARSLIST.ORG
> >  > Date: Thursday, August 28, 2008, 7:01 PM
> >  > Thank you, I will try that.
> >  > 
> >  > Audrey
> >  > 
> >  > - Original Message -
> >  > From: LJ Longwing <[EMAIL PROTECTED]>
> >  > Date: Thursday, August 28, 2008 1:49 pm
> >  > Subject: Re: Remedy Migrator in 7.x
> >  > To: arslist@ARSLIST.ORG
> >  > 
> >  > 
> >  > > Ensure that each server in the group knows
> itself by
> >  > all possible 
> >  > > names that
> >  > >  it can be referenced as.  You can do this
> with a
> >  > combination of Server-Name
> >  > >  and IP-Name cfg parameters.  Any time you
> reference a
> >  > server, it checks
> >  > >  these parameters to see if 'abc'
> is
> >  > 'me' or not...if it's not
> 'me' 
> >  > > then the
> >  > >  server hard codes the value into the
> workflow...if it
> >  > recognizes it 
> >  > > as 'me'
> >  > >  then it uses an internal reference to
> 'current
> >  > server' of @. 
> >  > >  
> >  > >  -Original Message-
> >  > >  From: Action Request System discussion
> list(ARSList)
> >  > >  [mailto:[EMAIL PROTECTED] On Behalf Of
> Audrey H
> >  > Franklin
> >  > >  Sent: Thursday, August 28, 2008 11:19 AM
> >  > >  To: arslist@ARSLIST.ORG
> >  > >  Subject: Re: Remedy Migrator in 7.x
> >  > >  
> >  > >  Hi LJ,
> >  > >  
> >  > >  Thanks for your response.
> >  > >  
> >  > >  When this approach was taken, migrator
> hard coded the
> >  > server-name and 
> >  > > not
> >  > >  the server group name into the objects.
> >  > >  
> >  > >  Is there a work around for this?
> >  > >  
> >  > >  Thanks,
> >  > >  Audrey
> >  > >  
> >  > >  - Original Message -
> >  > >  From: LJ Longwing
> <[EMAIL PROTECTED]>
> >  > >  Date: Thursday, August 28, 2008 12:33 pm
> >  > >  Subject: Re: Remedy Migrator in 7.x
> >  > >  To: arslist@ARSLIST.ORG
> >  > >  
> >  > >  
> >  > >  > Server Groups have a single server
> defined as
> >  > the 'admin' 
> >  > > server...as 
> >  > >  > long  as you connect to that server
> to migrate
> >  > then you shouldn't 
> >  > > have 
> >  > >  > any issue  because the other servers
> should get
> >  > the re-cache from 
> >  > > the 
> >  > >  > admin server
> >  > >  >  
> >  > >  >  -Original Message-
> >  > >  >  From: Action Request System
> discussion
> >  > list(ARSList)  
> >  > >  > [mailto:[EMAIL PROTECTED] On
> Behalf Of Audrey
> >  > H Franklin
> >  > >  >  Sent: Thursday, August 28, 2008
> 10:14 AM
> >  > >  >  To: arslist@ARSLIST.ORG
> >  > >  >  Subject: Re: Remedy Migrator in 7.x
> >  > >  >  
> >  > >  >  Good Afternoon,
> >  > >  >  
> >  > >  >  Is anyone successfully using
> Migrator 7.x in a
> >  > Load Balanced 
> >  > > Server 
> >  > >  > group  environm

Re: Remedy Migrator in 7.x

[Audrey H Franklin]

Sabyson,
 
I plan to use Migrator 7.01 Patch 01.

Is that OK?

Regards
Audrey

- Original Message -
From: Sabyson Fernandes <[EMAIL PROTECTED]>
Date: Thursday, August 28, 2008 4:20 pm
Subject: Re: Remedy Migrator in 7.x
To: arslist@ARSLIST.ORG


> Also make sure you use Migrator 7.0 patch 2 or later. The vanilla 
> version used to fail to migrate permissions if you disabled 
> unqualified queries.
>  
>  
>  --- On Thu, 8/28/08, Audrey H Franklin <[EMAIL PROTECTED]> wrote:
>  
>  > From: Audrey H Franklin <[EMAIL PROTECTED]>
>  > Subject: Re: Remedy Migrator in 7.x
>  > To: arslist@ARSLIST.ORG
>  > Date: Thursday, August 28, 2008, 7:01 PM
>  > Thank you, I will try that.
>  > 
>  > Audrey
>  > 
>  > - Original Message -
>  > From: LJ Longwing <[EMAIL PROTECTED]>
>  > Date: Thursday, August 28, 2008 1:49 pm
>  > Subject: Re: Remedy Migrator in 7.x
>  > To: arslist@ARSLIST.ORG
>  > 
>  > 
>  > > Ensure that each server in the group knows itself by
>  > all possible 
>  > > names that
>  > >  it can be referenced as.  You can do this with a
>  > combination of Server-Name
>  > >  and IP-Name cfg parameters.  Any time you reference a
>  > server, it checks
>  > >  these parameters to see if 'abc' is
>  > 'me' or not...if it's not 'me' 
>  > > then the
>  > >  server hard codes the value into the workflow...if it
>  > recognizes it 
>  > > as 'me'
>  > >  then it uses an internal reference to 'current
>  > server' of @. 
>  > >  
>  > >  -Original Message-
>  > >  From: Action Request System discussion list(ARSList)
>  > >  [mailto:[EMAIL PROTECTED] On Behalf Of Audrey H
>  > Franklin
>  > >  Sent: Thursday, August 28, 2008 11:19 AM
>  > >  To: arslist@ARSLIST.ORG
>  > >  Subject: Re: Remedy Migrator in 7.x
>  > >  
>  > >  Hi LJ,
>  > >  
>  > >  Thanks for your response.
>  > >  
>  > >  When this approach was taken, migrator hard coded the
>  > server-name and 
>  > > not
>  > >  the server group name into the objects.
>  > >  
>  > >  Is there a work around for this?
>  > >  
>  > >  Thanks,
>  > >  Audrey
>  > >  
>  > >  - Original Message -
>  > >  From: LJ Longwing <[EMAIL PROTECTED]>
>  > >  Date: Thursday, August 28, 2008 12:33 pm
>  > >  Subject: Re: Remedy Migrator in 7.x
>  > >  To: arslist@ARSLIST.ORG
>  > >  
>  > >  
>  > >  > Server Groups have a single server defined as
>  > the 'admin' 
>  > > server...as 
>  > >  > long  as you connect to that server to migrate
>  > then you shouldn't 
>  > > have 
>  > >  > any issue  because the other servers should get
>  > the re-cache from 
>  > > the 
>  > >  > admin server
>  > >  >  
>  > >  >  -Original Message-
>  > >  >  From: Action Request System discussion
>  > list(ARSList)  
>  > >  > [mailto:[EMAIL PROTECTED] On Behalf Of Audrey
>  > H Franklin
>  > >  >  Sent: Thursday, August 28, 2008 10:14 AM
>  > >  >  To: arslist@ARSLIST.ORG
>  > >  >  Subject: Re: Remedy Migrator in 7.x
>  > >  >  
>  > >  >  Good Afternoon,
>  > >  >  
>  > >  >  Is anyone successfully using Migrator 7.x in a
>  > Load Balanced 
>  > > Server 
>  > >  > group  environment? And if so, were there any
>  > special configuration 
>  > > tasks
>  > >  required.
>  > >  >  
>  > >  >  
>  > >  >  What are the lessons learned in the process?
>  > >  >  
>  > >  >  Your feedback is greatly appreciated.
>  > >  >  
>  > >  >  Audrey Franklin
>  > >  >  ITS-Ecoms
>  > >  >  New York University
>  > >  >  [EMAIL PROTECTED]
>  > >  >  
>  > >  >  
>  > >  >  
>  > >  >  - Original Message -
>  > >  >  From: strauss <[EMAIL PROTECTED]>
>  > >  >  Date: Thursday, August 28, 2008 11:51 am
>  > >  >  Subject: Re: Remedy Migrator in 7.x
>  > >  >  To: arslist@ARSLIST.ORG
>  > >  >  
>  > >  >  
>  > >  >  > No problem with ITSM 7, either.  Migrator
>  > is how I move all of 
>  > > my  
>  > &

Re: Remedy Migrator in 7.x

[Sabyson Fernandes]

Also make sure you use Migrator 7.0 patch 2 or later. The vanilla version used 
to fail to migrate permissions if you disabled unqualified queries.


--- On Thu, 8/28/08, Audrey H Franklin <[EMAIL PROTECTED]> wrote:

> From: Audrey H Franklin <[EMAIL PROTECTED]>
> Subject: Re: Remedy Migrator in 7.x
> To: arslist@ARSLIST.ORG
> Date: Thursday, August 28, 2008, 7:01 PM
> Thank you, I will try that.
> 
> Audrey
> 
> - Original Message -
> From: LJ Longwing <[EMAIL PROTECTED]>
> Date: Thursday, August 28, 2008 1:49 pm
> Subject: Re: Remedy Migrator in 7.x
> To: arslist@ARSLIST.ORG
> 
> 
> > Ensure that each server in the group knows itself by
> all possible 
> > names that
> >  it can be referenced as.  You can do this with a
> combination of Server-Name
> >  and IP-Name cfg parameters.  Any time you reference a
> server, it checks
> >  these parameters to see if 'abc' is
> 'me' or not...if it's not 'me' 
> > then the
> >  server hard codes the value into the workflow...if it
> recognizes it 
> > as 'me'
> >  then it uses an internal reference to 'current
> server' of @. 
> >  
> >  -Original Message-
> >  From: Action Request System discussion list(ARSList)
> >  [mailto:[EMAIL PROTECTED] On Behalf Of Audrey H
> Franklin
> >  Sent: Thursday, August 28, 2008 11:19 AM
> >  To: arslist@ARSLIST.ORG
> >  Subject: Re: Remedy Migrator in 7.x
> >  
> >  Hi LJ,
> >  
> >  Thanks for your response.
> >  
> >  When this approach was taken, migrator hard coded the
> server-name and 
> > not
> >  the server group name into the objects.
> >  
> >  Is there a work around for this?
> >  
> >  Thanks,
> >  Audrey
> >  
> >  - Original Message -
> >  From: LJ Longwing <[EMAIL PROTECTED]>
> >  Date: Thursday, August 28, 2008 12:33 pm
> >  Subject: Re: Remedy Migrator in 7.x
> >  To: arslist@ARSLIST.ORG
> >  
> >  
> >  > Server Groups have a single server defined as
> the 'admin' 
> > server...as 
> >  > long  as you connect to that server to migrate
> then you shouldn't 
> > have 
> >  > any issue  because the other servers should get
> the re-cache from 
> > the 
> >  > admin server
> >  >  
> >  >  -Original Message-
> >  >  From: Action Request System discussion
> list(ARSList)  
> >  > [mailto:[EMAIL PROTECTED] On Behalf Of Audrey
> H Franklin
> >  >  Sent: Thursday, August 28, 2008 10:14 AM
> >  >  To: arslist@ARSLIST.ORG
> >  >  Subject: Re: Remedy Migrator in 7.x
> >  >  
> >  >  Good Afternoon,
> >  >  
> >  >  Is anyone successfully using Migrator 7.x in a
> Load Balanced 
> > Server 
> >  > group  environment? And if so, were there any
> special configuration 
> > tasks
> >  required.
> >  >  
> >  >  
> >  >  What are the lessons learned in the process?
> >  >  
> >  >  Your feedback is greatly appreciated.
> >  >  
> >  >  Audrey Franklin
> >  >  ITS-Ecoms
> >  >  New York University
> >  >  [EMAIL PROTECTED]
> >  >  
> >  >  
> >  >  
> >  >  - Original Message -
> >  >  From: strauss <[EMAIL PROTECTED]>
> >  >  Date: Thursday, August 28, 2008 11:51 am
> >  >  Subject: Re: Remedy Migrator in 7.x
> >  >  To: arslist@ARSLIST.ORG
> >  >  
> >  >  
> >  >  > No problem with ITSM 7, either.  Migrator
> is how I move all of 
> > my  
> >  > > customizations back and forth when applying
> patches to the ITSM  
> > > 
> >  > applications, as well as how we deploy new
> customizations.  I have
> >  > 
> >  >  > seen excellent performance and no apparent
> problems with 
> > Migrator  
> >  > > 7.1.00.002 and 003.
> >  >  >  
> >  >  >   
> >  >  >
> >  >  >  Christopher Strauss, Ph.D.
> >  >  >  Call Tracking Administration Manager 
> >  University of North 
> > Texas 
> >  > Computing & IT Center
> >  >  >
> >  >  >
> >  >  >  From: Action Request System discussion
> list(ARSList)  > 
> >  > [  Sent: 
> >  > Thursday, August 28, 2008 10:33 AM  >  To:
> arslist@ARSLIST.ORG  >  
> > 
> >  > Subject: Re: Remedy Migrator in 7.x  >
> >  >  >   

Re: Remedy Migrator in 7.x

[Easter, David]

Chris is correct.   I'm not sure who or what is stating that "Remedy
Migrator is not supported in 7.x" (ITSM or AR System), but it's
certainly not the case.
 
 
-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.
 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Thursday, August 28, 2008 8:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x



No problem with ITSM 7, either.  Migrator is how I move all of my
customizations back and forth when applying patches to the ITSM
applications, as well as how we deploy new customizations.  I have seen
excellent performance and no apparent problems with Migrator 7.1.00.002
and 003.

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ <http://itsm.unt.edu/>  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris
Sent: Thursday, August 28, 2008 10:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

** 
Supposedly with ITSM 7.x.

-Original Message-
From: strauss <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Thu, 28 Aug 2008 11:09 am
Subject: Re: Remedy Migrator in 7.x

** 

Migrator=2 07.1 works just fine on ARS 7.1... I use it all the time.  Is
this a 7.5 rumor???

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ <http://itsm.unt.edu/>  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG <mailto:[EMAIL PROTECTED]> ] On Behalf Of
Kathy Morris
Sent: Thursday, August 28, 2008 10:04 AM
To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> 
Subject: Remedy Migrator in 7.x

 

** Am I hearing correctly - Remedy Migrator is not supported in 7.x???
What are we supposed to use then to migrate data/code?



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Re: Remedy Migrator in 7.x

[Audrey H Franklin]

Thank you, I will try that.

Audrey

- Original Message -
From: LJ Longwing <[EMAIL PROTECTED]>
Date: Thursday, August 28, 2008 1:49 pm
Subject: Re: Remedy Migrator in 7.x
To: arslist@ARSLIST.ORG


> Ensure that each server in the group knows itself by all possible 
> names that
>  it can be referenced as.  You can do this with a combination of Server-Name
>  and IP-Name cfg parameters.  Any time you reference a server, it checks
>  these parameters to see if 'abc' is 'me' or not...if it's not 'me' 
> then the
>  server hard codes the value into the workflow...if it recognizes it 
> as 'me'
>  then it uses an internal reference to 'current server' of @. 
>  
>  -Original Message-
>  From: Action Request System discussion list(ARSList)
>  [mailto:[EMAIL PROTECTED] On Behalf Of Audrey H Franklin
>  Sent: Thursday, August 28, 2008 11:19 AM
>  To: arslist@ARSLIST.ORG
>  Subject: Re: Remedy Migrator in 7.x
>  
>  Hi LJ,
>  
>  Thanks for your response.
>  
>  When this approach was taken, migrator hard coded the server-name and 
> not
>  the server group name into the objects.
>  
>  Is there a work around for this?
>  
>  Thanks,
>  Audrey
>  
>  - Original Message -
>  From: LJ Longwing <[EMAIL PROTECTED]>
>  Date: Thursday, August 28, 2008 12:33 pm
>  Subject: Re: Remedy Migrator in 7.x
>  To: arslist@ARSLIST.ORG
>  
>  
>  > Server Groups have a single server defined as the 'admin' 
> server...as 
>  > long  as you connect to that server to migrate then you shouldn't 
> have 
>  > any issue  because the other servers should get the re-cache from 
> the 
>  > admin server
>  >  
>  >  -Original Message-----
>  >  From: Action Request System discussion list(ARSList)  
>  > [mailto:[EMAIL PROTECTED] On Behalf Of Audrey H Franklin
>  >  Sent: Thursday, August 28, 2008 10:14 AM
>  >  To: arslist@ARSLIST.ORG
>  >  Subject: Re: Remedy Migrator in 7.x
>  >  
>  >  Good Afternoon,
>  >  
>  >  Is anyone successfully using Migrator 7.x in a Load Balanced 
> Server 
>  > group  environment? And if so, were there any special configuration 
> tasks
>  required.
>  >  
>  >  
>  >  What are the lessons learned in the process?
>  >  
>  >  Your feedback is greatly appreciated.
>  >  
>  >  Audrey Franklin
>  >  ITS-Ecoms
>  >  New York University
>  >  [EMAIL PROTECTED]
>  >  
>  >  
>  >  
>  >  - Original Message -
>  >  From: strauss <[EMAIL PROTECTED]>
>  >  Date: Thursday, August 28, 2008 11:51 am
>  >  Subject: Re: Remedy Migrator in 7.x
>  >  To: arslist@ARSLIST.ORG
>  >  
>  >  
>  >  > No problem with ITSM 7, either.  Migrator is how I move all of 
> my  
>  > > customizations back and forth when applying patches to the ITSM  
> > 
>  > applications, as well as how we deploy new customizations.  I have
>  > 
>  >  > seen excellent performance and no apparent problems with 
> Migrator  
>  > > 7.1.00.002 and 003.
>  >  >  
>  >  >   
>  >  >
>  >  >  Christopher Strauss, Ph.D.
>  >  >  Call Tracking Administration Manager  >  University of North 
> Texas 
>  > Computing & IT Center
>  >  >
>  >  >
>  >  >  From: Action Request System discussion list(ARSList)  > 
>  > [  Sent: 
>  > Thursday, August 28, 2008 10:33 AM  >  To: arslist@ARSLIST.ORG  >  
> 
>  > Subject: Re: Remedy Migrator in 7.x  >
>  >  >   
>  >  >
>  >  >  **
>  >  >  Supposedly with ITSM 7.x.
>  >  >
>  >  >  -Original Message-
>  >  >  From: strauss <[EMAIL PROTECTED]>
>  >  >  To: arslist@ARSLIST.ORG
>  >  >  Sent: Thu, 28 Aug 2008 11:09 am
>  >  >  Subject: Re: Remedy Migrator in 7.x  >  >  **  >  >  Migrator=2 
> 
>  > 07.1 works just fine on ARS 7.1. I use it all the time.
>  >  
>  >  > Is this a 7.5 rumor???
>  >  >  
>  >  >   
>  >  >
>  >  >  Christopher Strauss, Ph.D.
>  >  >  Call Tracking Administration Manager  >  University of North 
> Texas 
>  > Computing & IT Center
>  >  >
>  >  >
>  >  >  From: Action Request System discussion list(ARSList) [ ] On 
> Behalf 
>  > Of  > Kathy Morris  >  Sent: Thursday, August 28, 2008 10:04 AM  >  
> 
>  > To: arslist@ARSLIST.ORG <  >  Subject: Remedy Migrator in 7.x  >
>  >

Re: Remedy Migrator in 7.x

[LJ Longwing]

Ensure that each server in the group knows itself by all possible names that
it can be referenced as.  You can do this with a combination of Server-Name
and IP-Name cfg parameters.  Any time you reference a server, it checks
these parameters to see if 'abc' is 'me' or not...if it's not 'me' then the
server hard codes the value into the workflow...if it recognizes it as 'me'
then it uses an internal reference to 'current server' of @. 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Audrey H Franklin
Sent: Thursday, August 28, 2008 11:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

Hi LJ,

Thanks for your response.

When this approach was taken, migrator hard coded the server-name and not
the server group name into the objects.

Is there a work around for this?

Thanks,
Audrey

- Original Message -
From: LJ Longwing <[EMAIL PROTECTED]>
Date: Thursday, August 28, 2008 12:33 pm
Subject: Re: Remedy Migrator in 7.x
To: arslist@ARSLIST.ORG


> Server Groups have a single server defined as the 'admin' server...as 
> long  as you connect to that server to migrate then you shouldn't have 
> any issue  because the other servers should get the re-cache from the 
> admin server
>  
>  -Original Message-
>  From: Action Request System discussion list(ARSList)  
> [mailto:[EMAIL PROTECTED] On Behalf Of Audrey H Franklin
>  Sent: Thursday, August 28, 2008 10:14 AM
>  To: arslist@ARSLIST.ORG
>  Subject: Re: Remedy Migrator in 7.x
>  
>  Good Afternoon,
>  
>  Is anyone successfully using Migrator 7.x in a Load Balanced Server 
> group  environment? And if so, were there any special configuration tasks
required.
>  
>  
>  What are the lessons learned in the process?
>  
>  Your feedback is greatly appreciated.
>  
>  Audrey Franklin
>  ITS-Ecoms
>  New York University
>  [EMAIL PROTECTED]
>  
>  
>  
>  - Original Message -
>  From: strauss <[EMAIL PROTECTED]>
>  Date: Thursday, August 28, 2008 11:51 am
>  Subject: Re: Remedy Migrator in 7.x
>  To: arslist@ARSLIST.ORG
>  
>  
>  > No problem with ITSM 7, either.  Migrator is how I move all of my  
> > customizations back and forth when applying patches to the ITSM  > 
> applications, as well as how we deploy new customizations.  I have
> 
>  > seen excellent performance and no apparent problems with Migrator  
> > 7.1.00.002 and 003.
>  >  
>  >   
>  >
>  >  Christopher Strauss, Ph.D.
>  >  Call Tracking Administration Manager  >  University of North Texas 
> Computing & IT Center
>  >
>  >
>  >  From: Action Request System discussion list(ARSList)  > 
> [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris  >  Sent: 
> Thursday, August 28, 2008 10:33 AM  >  To: arslist@ARSLIST.ORG  >  
> Subject: Re: Remedy Migrator in 7.x  >
>  >   
>  >
>  >  **
>  >  Supposedly with ITSM 7.x.
>  >
>  >  -Original Message-
>  >  From: strauss <[EMAIL PROTECTED]>
>  >  To: arslist@ARSLIST.ORG
>  >  Sent: Thu, 28 Aug 2008 11:09 am
>  >  Subject: Re: Remedy Migrator in 7.x  >  >  **  >  >  Migrator=2 
> 07.1 works just fine on ARS 7.1. I use it all the time.
>  
>  > Is this a 7.5 rumor???
>  >  
>  >   
>  >
>  >  Christopher Strauss, Ph.D.
>  >  Call Tracking Administration Manager  >  University of North Texas 
> Computing & IT Center
>  >
>  >
>  >  From: Action Request System discussion list(ARSList) [ ] On Behalf 
> Of  > Kathy Morris  >  Sent: Thursday, August 28, 2008 10:04 AM  >  
> To: arslist@ARSLIST.ORG <  >  Subject: Remedy Migrator in 7.x  >
>  >   
>  >
>  >  ** Am I hearing correctly - Remedy Migrator is not supported in  > 
> 7.x??? What are we supposed to use then to migrate data/code?
>  >  
>  >_
>  >
>  >  Check out AOL Video <  to see what's making news today! 
>  >
>  >  __Platinum Sponsor: www.rmsportal.com <  ARSlist: "Where the 
> Answers  > Are" html___  >  >  __Platinum Sponsor: www.rmsportal.com <  
> ARSlist: "Where the Answers  > Are" html___  >
>  >_
>  >
>  >  Check out AOL Video <  to see what's making news today! 
>  >
>  >  __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers
> 
>  > Are" html___
>  >
>  >
>  
>  
> __
> __
>  ___
>  UNSUBSCRIBE

Re: Remedy Migrator in 7.x

[Audrey H Franklin]

Hi LJ,

Thanks for your response.

When this approach was taken, migrator hard coded the server-name and not the 
server group name into the objects.

Is there a work around for this?

Thanks,
Audrey

- Original Message -
From: LJ Longwing <[EMAIL PROTECTED]>
Date: Thursday, August 28, 2008 12:33 pm
Subject: Re: Remedy Migrator in 7.x
To: arslist@ARSLIST.ORG


> Server Groups have a single server defined as the 'admin' server...as 
> long
>  as you connect to that server to migrate then you shouldn't have any 
> issue
>  because the other servers should get the re-cache from the admin 
> server 
>  
>  -Original Message-
>  From: Action Request System discussion list(ARSList)
>  [mailto:[EMAIL PROTECTED] On Behalf Of Audrey H Franklin
>  Sent: Thursday, August 28, 2008 10:14 AM
>  To: arslist@ARSLIST.ORG
>  Subject: Re: Remedy Migrator in 7.x
>  
>  Good Afternoon,
>  
>  Is anyone successfully using Migrator 7.x in a Load Balanced Server group
>  environment? And if so, were there any special configuration tasks required.
>  
>  
>  What are the lessons learned in the process?
>  
>  Your feedback is greatly appreciated.
>  
>  Audrey Franklin
>  ITS-Ecoms
>  New York University
>  [EMAIL PROTECTED]
>  
>  
>  
>  - Original Message -----
>  From: strauss <[EMAIL PROTECTED]>
>  Date: Thursday, August 28, 2008 11:51 am
>  Subject: Re: Remedy Migrator in 7.x
>  To: arslist@ARSLIST.ORG
>  
>  
>  > No problem with ITSM 7, either.  Migrator is how I move all of my 
>  > customizations back and forth when applying patches to the ITSM 
>  > applications, as well as how we deploy new customizations.  I have 
> 
>  > seen excellent performance and no apparent problems with Migrator
>  > 7.1.00.002 and 003.
>  >  
>  >   
>  >  
>  >  Christopher Strauss, Ph.D.
>  >  Call Tracking Administration Manager
>  >  University of North Texas Computing & IT Center
>  >    
>  >  
>  >  From: Action Request System discussion list(ARSList) 
>  > [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris
>  >  Sent: Thursday, August 28, 2008 10:33 AM
>  >  To: arslist@ARSLIST.ORG
>  >  Subject: Re: Remedy Migrator in 7.x
>  >  
>  >   
>  >  
>  >  **
>  >  Supposedly with ITSM 7.x.
>  >  
>  >  -Original Message-
>  >  From: strauss <[EMAIL PROTECTED]>
>  >  To: arslist@ARSLIST.ORG
>  >  Sent: Thu, 28 Aug 2008 11:09 am
>  >  Subject: Re: Remedy Migrator in 7.x
>  >  
>  >  **
>  >  
>  >  Migrator=2 07.1 works just fine on ARS 7.1. I use it all the time. 
>  
>  > Is this a 7.5 rumor???
>  >  
>  >   
>  >  
>  >  Christopher Strauss, Ph.D.
>  >  Call Tracking Administration Manager
>  >  University of North Texas Computing & IT Center
>  >
>  >  
>  >  From: Action Request System discussion list(ARSList) [ ] On Behalf 
> Of 
>  > Kathy Morris
>  >  Sent: Thursday, August 28, 2008 10:04 AM
>  >  To: arslist@ARSLIST.ORG <
>  >  Subject: Remedy Migrator in 7.x
>  >  
>  >   
>  >  
>  >  ** Am I hearing correctly - Remedy Migrator is not supported in 
>  > 7.x??? What are we supposed to use then to migrate data/code?
>  >  
>  >_
>  >  
>  >  Check out AOL Video <  to see what's making news today! 
>  >  
>  >  __Platinum Sponsor: www.rmsportal.com <  ARSlist: "Where the 
> Answers 
>  > Are" html___
>  >  
>  >  __Platinum Sponsor: www.rmsportal.com <  ARSlist: "Where the 
> Answers 
>  > Are" html___
>  >  
>  >_
>  >  
>  >  Check out AOL Video <  to see what's making news today! 
>  >  
>  >  __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers 
> 
>  > Are" html___
>  >  
>  >  
>  
>  
>  ___
>  UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:
>  www.rmsportal.com ARSlist: "Where the Answers Are"
>  
>  
> ___
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>  

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Re: Remedy Migrator in 7.x

[LJ Longwing]

Server Groups have a single server defined as the 'admin' server...as long
as you connect to that server to migrate then you shouldn't have any issue
because the other servers should get the re-cache from the admin server 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Audrey H Franklin
Sent: Thursday, August 28, 2008 10:14 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

Good Afternoon,

Is anyone successfully using Migrator 7.x in a Load Balanced Server group
environment? And if so, were there any special configuration tasks required.


What are the lessons learned in the process?

Your feedback is greatly appreciated.

Audrey Franklin
ITS-Ecoms
New York University
[EMAIL PROTECTED]



- Original Message -
From: strauss <[EMAIL PROTECTED]>
Date: Thursday, August 28, 2008 11:51 am
Subject: Re: Remedy Migrator in 7.x
To: arslist@ARSLIST.ORG


> No problem with ITSM 7, either.  Migrator is how I move all of my 
> customizations back and forth when applying patches to the ITSM 
> applications, as well as how we deploy new customizations.  I have 
> seen excellent performance and no apparent problems with Migrator
> 7.1.00.002 and 003.
>  
>   
>  
>  Christopher Strauss, Ph.D.
>  Call Tracking Administration Manager
>  University of North Texas Computing & IT Center
>
>  
>  From: Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris
>  Sent: Thursday, August 28, 2008 10:33 AM
>  To: arslist@ARSLIST.ORG
>  Subject: Re: Remedy Migrator in 7.x
>  
>   
>  
>  **
>  Supposedly with ITSM 7.x.
>  
>  -Original Message-
>  From: strauss <[EMAIL PROTECTED]>
>  To: arslist@ARSLIST.ORG
>  Sent: Thu, 28 Aug 2008 11:09 am
>  Subject: Re: Remedy Migrator in 7.x
>  
>  **
>  
>  Migrator=2 07.1 works just fine on ARS 7.1. I use it all the time.  
> Is this a 7.5 rumor???
>  
>   
>  
>  Christopher Strauss, Ph.D.
>  Call Tracking Administration Manager
>  University of North Texas Computing & IT Center
>
>  
>  From: Action Request System discussion list(ARSList) [ ] On Behalf Of 
> Kathy Morris
>  Sent: Thursday, August 28, 2008 10:04 AM
>  To: arslist@ARSLIST.ORG <
>  Subject: Remedy Migrator in 7.x
>  
>   
>  
>  ** Am I hearing correctly - Remedy Migrator is not supported in 
> 7.x??? What are we supposed to use then to migrate data/code?
>  
>_
>  
>  Check out AOL Video <  to see what's making news today! 
>  
>  __Platinum Sponsor: www.rmsportal.com <  ARSlist: "Where the Answers 
> Are" html___
>  
>  __Platinum Sponsor: www.rmsportal.com <  ARSlist: "Where the Answers 
> Are" html___
>  
>_
>  
>  Check out AOL Video <  to see what's making news today! 
>  
>  __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers 
> Are" html___
>  
>  


___
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Re: Remedy Migrator in 7.x

[Audrey H Franklin]

Good Afternoon,

Is anyone successfully using Migrator 7.x in a Load Balanced Server group 
environment? And if so, were there any special configuration tasks required. 

What are the lessons learned in the process?

Your feedback is greatly appreciated.

Audrey Franklin
ITS-Ecoms
New York University
[EMAIL PROTECTED]



- Original Message -
From: strauss <[EMAIL PROTECTED]>
Date: Thursday, August 28, 2008 11:51 am
Subject: Re: Remedy Migrator in 7.x
To: arslist@ARSLIST.ORG


> No problem with ITSM 7, either.  Migrator is how I move all of my 
> customizations back and forth when applying patches to the ITSM 
> applications, as well as how we deploy new customizations.  I have 
> seen excellent performance and no apparent problems with Migrator 
> 7.1.00.002 and 003.
>  
>   
>  
>  Christopher Strauss, Ph.D.
>  Call Tracking Administration Manager
>  University of North Texas Computing & IT Center
>
>  
>  From: Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris
>  Sent: Thursday, August 28, 2008 10:33 AM
>  To: arslist@ARSLIST.ORG
>  Subject: Re: Remedy Migrator in 7.x
>  
>   
>  
>  ** 
>  Supposedly with ITSM 7.x.
>  
>  -Original Message-
>  From: strauss <[EMAIL PROTECTED]>
>  To: arslist@ARSLIST.ORG
>  Sent: Thu, 28 Aug 2008 11:09 am
>  Subject: Re: Remedy Migrator in 7.x
>  
>  ** 
>  
>  Migrator=2 07.1 works just fine on ARS 7.1… I use it all the time.  
> Is this a 7.5 rumor???
>  
>   
>  
>  Christopher Strauss, Ph.D.
>  Call Tracking Administration Manager
>  University of North Texas Computing & IT Center
>
>  
>  From: Action Request System discussion list(ARSList) [ ] On Behalf Of 
> Kathy Morris
>  Sent: Thursday, August 28, 2008 10:04 AM
>  To: arslist@ARSLIST.ORG < 
>  Subject: Remedy Migrator in 7.x
>  
>   
>  
>  ** Am I hearing correctly - Remedy Migrator is not supported in 
> 7.x??? What are we supposed to use then to migrate data/code?
>  
>_  
>  
>  Check out AOL Video <  to see what's making news today! 
>  
>  __Platinum Sponsor: www.rmsportal.com <  ARSlist: "Where the Answers 
> Are" html___ 
>  
>  __Platinum Sponsor: www.rmsportal.com <  ARSlist: "Where the Answers 
> Are" html___ 
>  
>_  
>  
>  Check out AOL Video <  to see what's making news today! 
>  
>  __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers 
> Are" html___ 
>  
>

___
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Re: Remedy Migrator in 7.x

[strauss]

No problem with ITSM 7, either.  Migrator is how I move all of my 
customizations back and forth when applying patches to the ITSM applications, 
as well as how we deploy new customizations.  I have seen excellent performance 
and no apparent problems with Migrator 7.1.00.002 and 003.

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ <http://itsm.unt.edu/>  

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Kathy Morris
Sent: Thursday, August 28, 2008 10:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

** 
Supposedly with ITSM 7.x.

-Original Message-
From: strauss <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Thu, 28 Aug 2008 11:09 am
Subject: Re: Remedy Migrator in 7.x

** 

Migrator=2 07.1 works just fine on ARS 7.1… I use it all the time.  Is this a 
7.5 rumor???

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ <http://itsm.unt.edu/>  

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG <mailto:[EMAIL PROTECTED]> ] On Behalf Of Kathy 
Morris
Sent: Thursday, August 28, 2008 10:04 AM
To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> 
Subject: Remedy Migrator in 7.x

 

** Am I hearing correctly - Remedy Migrator is not supported in 7.x??? What are 
we supposed to use then to migrate data/code?

  _  

Check out AOL Video 
<http://video.aol.com/show/ap/101923?ncid=aolvdp0005000184>  to see what's 
making news today! 

__Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/>  ARSlist: 
"Where the Answers Are" html___ 

__Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/>  ARSlist: 
"Where the Answers Are" html___ 

  _  

Check out AOL Video 
<http://video.aol.com/show/ap/101923?ncid=aolvdp0005000184>  to see what's 
making news today! 

__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ 

Re: Remedy Migrator in 7.x

[Britt Allen Kilgrow]

I am a recruiter, I don't know the intricate technical details regarding
the job, but would be happy to try to set up an interview.  If you are
interested then please give me a call as soon as possible.

 

Always My Best,

 

 

 

Britt Kilgrow

813-356-0038

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris
Sent: Thursday, August 28, 2008 11:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Migrator in 7.x

 

** 
Supposedly with ITSM 7.x.

-Original Message-
From: strauss <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Thu, 28 Aug 2008 11:09 am
Subject: Re: Remedy Migrator in 7.x

** 

Migrator=2 07.1 works just fine on ARS 7.1... I use it all the time.  Is
this a 7.5 rumor???

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ <http://itsm.unt.edu/>  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG <mailto:[EMAIL PROTECTED]> ] On Behalf Of
Kathy Morris
Sent: Thursday, August 28, 2008 10:04 AM
To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> 
Subject: Remedy Migrator in 7.x

 

** Am I hearing correctly - Remedy Migrator is not supported in 7.x???
What are we supposed to use then to migrate data/code?



Check out AOL Video
<http://video.aol.com/show/ap/101923?ncid=aolvdp0005000184>  to see
what's making news today! 

__Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/>
ARSlist: "Where the Answers Are" html___ 

__Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/>
ARSlist: "Where the Answers Are" html___ 



Check out AOL Video
<http://video.aol.com/show/ap/101923?ncid=aolvdp0005000184>  to see
what's making news today! 

__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
html___ 


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Re: Remedy Migrator in 7.x

[Kathy Morris]

Supposedly with ITSM 7.x.

-Original Message-
From: strauss <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Thu, 28 Aug 2008 11:09 am
Subject: Re: Remedy Migrator in 7.x


** 

Migrator 7.1 works just fine on ARS 7.1… I use it all the time.  Is this a 7.5 
rumor???

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ 




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Kathy Morris
Sent: Thursday, August 28, 2008 10:04 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Migrator in 7.x



 

** Am I hearing correctly - Remedy Migrator is not supported in 7.x??? What are 
we supposed to use then to migrate data/code?




Check out AOL Video to see what's making news today! 


__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ 


__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ 

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RE Remedy Migrator in 7.x

[Pascale Boyer]

Kathy,

I am using Migrator with 7.x and not having more issues than the usual 
ones expected with Migrator.

Pascale Boyer
Analyste Expert Remedy
Vidéotron Technologie Inc
Développement produits affaires & service corporatifs
800, de la Gauchetière, Ouest
niveau 1, local 1130
Montréal, (Québec)  H5K 1K6
Tél.: (514) 380-7841
Courriel: [EMAIL PROTECTED]



Kathy Morris <[EMAIL PROTECTED]> 
Envoyé par : "Action Request System discussion list(ARSList)" 

2008-08-28 11:04
Veuillez répondre à
arslist@ARSLIST.ORG


A
arslist@ARSLIST.ORG
cc

Objet
Remedy Migrator in 7.x






** Am I hearing correctly - Remedy Migrator is not supported in 7.x??? 
What are we supposed to use then to migrate data/code?
Check out AOL Video to see what's making news today! 
__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" 
html___ 


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Re: Remedy Migrator in 7.x

[strauss]

Migrator 7.1 works just fine on ARS 7.1... I use it all the time.  Is
this a 7.5 rumor???

 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris
Sent: Thursday, August 28, 2008 10:04 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Migrator in 7.x

 

** Am I hearing correctly - Remedy Migrator is not supported in 7.x???
What are we supposed to use then to migrate data/code?

  _  

Check out AOL Video
  to see
what's making news today! 

__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
html___ 


___
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