Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Finally found the problem with this and wanted to get back to everyone. Our Windows admins have our systems extremely locked down and they have McAfee sniffing around new installs and so even though we changed the temp variable from c:\temp to d:\temp we were still getting the error. They set up a folder for us that McAfee does not touch and we were able to set our temp variable to that folder for the install. Thanks everyone! Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Theo Fondse Sent: Monday, December 29, 2014 4:57 AM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space ** Hi Lisa, Another possible issue you might be encountering here is a full disk volume on a mounted folder. (See http://msdn.microsoft.com/en-us/library/windows/desktop/aa365733(v=vs.85).aspx) If the folder you are installing to (or any of it's parents), or any other folder the installer is writing files to, is a mounted folder and the underlying volume/disk is full, you might encounter an issue that seems as if you have space left on the drive but you get errors regarding running out of disk space. HTH. Best Regards, Theo On Wed, Dec 24, 2014 at 4:54 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: I want to thank everyone for their help. I've tried all of your suggestions and nothing it working (I did not try the quota thing though from the MSDN link - that's the only thing I did not try). What I'm going to do is try to upgrade from 7.6.4 SP4 to SP5 and see if I get the same problem, if so, then it's definitely something on the server that's not allowing me to read or install (even though I have admin rights on the server and the folders). Stay tuned! Thanks! Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Tuesday, December 23, 2014 3:22 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Personally I would do the install like this ... Shift Right-Click on the Disk1 folder you extracted to the D drive and choose Open command Window here In the command prompt do: SET TEMP=D:\TEMP SET TMP=D:\TEMP setup.cmd This will set the environment to the temp folder you want the install to use and will also run the install as admin. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 1:06 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Hi Anish! I did not run the installer from the zip file. I open up the zip file and take the disk1 folder and move it under the D: drive and then double click on the setup file. Maybe I just need to uninstall 7.6.04 sp4 and just install a fresh 8.1 sp2. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anish Karkare 2 Sent: Tuesday, December 23, 2014 1:53 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Just to confirm, did you extract the install files before running the installer? I have seen this when you open the downloaded zipped file directly by double clicking and running the installer? Try this, Right click downloaded zip file and extract using winzip or any other third party utility to a folder on your d drive. This will extract all files to the directory specified. Run the installer from there --- Original Message --- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil Sent: December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Hi Lisa, Another possible issue you might be encountering here is a full disk volume on a mounted folder. (See http://msdn.microsoft.com/en-us/library/windows/desktop/aa365733(v=vs.85).aspx ) If the folder you are installing to (or any of it's parents), or any other folder the installer is writing files to, is a mounted folder and the underlying volume/disk is full, you might encounter an issue that seems as if you have space left on the drive but you get errors regarding running out of disk space. HTH. Best Regards, Theo On Wed, Dec 24, 2014 at 4:54 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: I want to thank everyone for their help. I've tried all of your suggestions and nothing it working (I did not try the quota thing though from the MSDN link - that's the only thing I did not try). What I'm going to do is try to upgrade from 7.6.4 SP4 to SP5 and see if I get the same problem, if so, then it's definitely something on the server that's not allowing me to read or install (even though I have admin rights on the server and the folders). Stay tuned! Thanks! Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Tuesday, December 23, 2014 3:22 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Personally I would do the install like this ... Shift Right-Click on the Disk1 folder you extracted to the D drive and choose Open command Window here In the command prompt do: SET TEMP=D:\TEMP SET TMP=D:\TEMP setup.cmd This will set the environment to the temp folder you want the install to use and will also run the install as admin. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 1:06 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Hi Anish! I did not run the installer from the zip file. I open up the zip file and take the disk1 folder and move it under the D: drive and then double click on the setup file. Maybe I just need to uninstall 7.6.04 sp4 and just install a fresh 8.1 sp2. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Anish Karkare 2 Sent: Tuesday, December 23, 2014 1:53 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Just to confirm, did you extract the install files before running the installer? I have seen this when you open the downloaded zipped file directly by double clicking and running the installer? Try this, Right click downloaded zip file and extract using winzip or any other third party utility to a folder on your d drive. This will extract all files to the directory specified. Run the installer from there --- Original Message --- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil Sent: December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Here's the line where it's erroring out:
(Dec 29 2014 10:18:57.652 AM
-0500),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
LOG EVENT {Description=[SET PROPERTY
VALIDATION_WARNING_RESULT],Detail=[BMC_ARSUITEKIT_NOT_ENOUGH_TEMP_SPACE[DiskSpace[2]:1500
MB,Base64:RDpcVEVNUFw=,DiskSpace[2]:-1
byte];BMC_AR_SUITE_KIT_WARNING_HWDETECT_CPU[String:2.8
GHz];BMC_AR_SUITE_KIT_WARNING_APPS[String:1 GB];BMC_ARSUITEKIT_JRE_MESSAGE]}
(Dec 29 2014 10:18:57.652 AM
-0500),INFO,com.bmc.install.product.arsuitekit.ARSuiteKitDetectHWSystemValidationTask,
LOG EVENT {Description=[Validation
warning],Detail=[BMC_ARSUITEKIT_NOT_ENOUGH_TEMP_SPACE
BMC_AR_SUITE_KIT_WARNING_HWDETECT_CPU
BMC_AR_SUITE_KIT_WARNING_APPS
BMC_ARSUITEKIT_JRE_MESSAGE]}
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Patil, Vivek
Sent: Monday, December 29, 2014 1:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free
Disk Space
**
Hi Lisa,
If you are doing upgrade to 8.1 Sp2 then check whether you can copy
installer to -Djava.io.tmpdir .
Starting from 8.1 SP2 BMC Remedy Installers use default temp denoted by
=-Djava.io.tmpdir.
export _JAVA_OPTIONS=-Djava.io.tmpdir=large size path
# Can you share below information :
1] Install Logs : for what path is installer throwing an error ? check for
severe keyword in TEMP\*Install.log file
2] Share the Zip All install logs collected using Maintenance Tool
3] Try to use Java Debugger and check the code in setup.jar of installer.
Which installer is throwing this ? AR or ITSM ?
Thanks,
Vivek@bmc
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of hristo ninov
Sent: Thursday, December 25, 2014 1:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free
Disk Space
**
Hello,
I have had similar issues with BMC installations. In every such case the root
cause was not permissions but Windows compatibility. Run the installer in
compatibility mode.
Regards,
Hristo
Оригинално писмо
От: Robert Heverley
Относно: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free
Disk Space
До: arslist@ARSLIST.ORG
Изпратено на: Сряда, 2014, Декември 24 20:36:57 EET
Hey Lisa,
I had a similar issue a few years ago and I cleared the issue by giving ARAdmin
local administrator rights. I don't know if this is still the case, but it may
be worth a try. Thank you.
Robert Heverley
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION
OPERATIONS
Sent: Wednesday, December 24, 2014 5:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free
Disk Space
I want to thank everyone for their help. I've tried all of your suggestions and
nothing it working (I did not try the quota thing though from the MSDN link -
that's the only thing I did not try).
What I'm going to do is try to upgrade from 7.6.4 SP4 to SP5 and see if I get
the same problem, if so, then it's definitely something on the server that's
not allowing me to read or install (even though I have admin rights on the
server and the folders).
Stay tuned!
Thanks!
Lisa
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, December 23, 2014 3:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free
Disk Space
Personally I would do the install like this ...
Shift Right-Click on the Disk1 folder you extracted to the D drive and choose
Open command Window here
In the command prompt do:
SET TEMP=D:\TEMP
SET TMP=D:\TEMP
setup.cmd
This will set the environment to the temp folder you want the install to use
and will also run the install as admin.
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION
OPERATIONS
Sent: Tuesday, December 23, 2014 1:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free
Disk Space
Hi Anish!
I did not run the installer from the zip file. I open up the zip file and take
the disk1 folder and move it under the D: drive and then double click on the
setup file.
Maybe I just need to uninstall 7.6.04 sp4 and just install a fresh 8.1 sp2.
Lisa
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Anish Karkare 2
Sent: Tuesday, December 23, 2014 1:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free
Disk Space
Just to confirm, did you
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Hi Lisa, If you are doing upgrade to 8.1 Sp2 then check whether you can copy installer to -Djava.io.tmpdir . Starting from 8.1 SP2 BMC Remedy Installers use default temp denoted by =-Djava.io.tmpdir. export _JAVA_OPTIONS=-Djava.io.tmpdir=large size path # Can you share below information : 1] Install Logs : for what path is installer throwing an error ? check for severe keyword in TEMP\*Install.log file 2] Share the Zip All install logs collected using Maintenance Tool 3] Try to use Java Debugger and check the code in setup.jar of installer. Which installer is throwing this ? AR or ITSM ? Thanks, Vivek@bmc From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of hristo ninov Sent: Thursday, December 25, 2014 1:14 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space ** Hello, I have had similar issues with BMC installations. In every such case the root cause was not permissions but Windows compatibility. Run the installer in compatibility mode. Regards, Hristo Оригинално писмо От: Robert Heverley Относно: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space До: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Изпратено на: Сряда, 2014, Декември 24 20:36:57 EET Hey Lisa, I had a similar issue a few years ago and I cleared the issue by giving ARAdmin local administrator rights. I don't know if this is still the case, but it may be worth a try. Thank you. Robert Heverley -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Wednesday, December 24, 2014 5:54 AM To: arslist@ARSLIST.ORG../servlet/sendmess?ac=sabto=arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I want to thank everyone for their help. I've tried all of your suggestions and nothing it working (I did not try the quota thing though from the MSDN link - that's the only thing I did not try). What I'm going to do is try to upgrade from 7.6.4 SP4 to SP5 and see if I get the same problem, if so, then it's definitely something on the server that's not allowing me to read or install (even though I have admin rights on the server and the folders). Stay tuned! Thanks! Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Tuesday, December 23, 2014 3:22 PM To: arslist@ARSLIST.ORG../servlet/sendmess?ac=sabto=arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Personally I would do the install like this ... Shift Right-Click on the Disk1 folder you extracted to the D drive and choose Open command Window here In the command prompt do: SET TEMP=D:\TEMP SET TMP=D:\TEMP setup.cmd This will set the environment to the temp folder you want the install to use and will also run the install as admin. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 1:06 PM To: arslist@ARSLIST.ORG../servlet/sendmess?ac=sabto=arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Hi Anish! I did not run the installer from the zip file. I open up the zip file and take the disk1 folder and move it under the D: drive and then double click on the setup file. Maybe I just need to uninstall 7.6.04 sp4 and just install a fresh 8.1 sp2. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anish Karkare 2 Sent: Tuesday, December 23, 2014 1:53 PM To: arslist@ARSLIST.ORG../servlet/sendmess?ac=sabto=arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Just to confirm, did you extract the install files before running the installer? I have seen this when you open the downloaded zipped file directly by double clicking and running the installer? Try this, Right click downloaded zip file and extract using winzip or any other third party utility to a folder on your d drive. This will extract all files to the directory specified. Run the installer from there --- Original Message --- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil../servlet/sendmess?ac=sabto=lisa.kemes@dla.mil Sent: December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG../servlet/sendmess?ac=sabto=arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
I want to thank everyone for their help. I've tried all of your suggestions and nothing it working (I did not try the quota thing though from the MSDN link - that's the only thing I did not try). What I'm going to do is try to upgrade from 7.6.4 SP4 to SP5 and see if I get the same problem, if so, then it's definitely something on the server that's not allowing me to read or install (even though I have admin rights on the server and the folders). Stay tuned! Thanks! Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Tuesday, December 23, 2014 3:22 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Personally I would do the install like this ... Shift Right-Click on the Disk1 folder you extracted to the D drive and choose Open command Window here In the command prompt do: SET TEMP=D:\TEMP SET TMP=D:\TEMP setup.cmd This will set the environment to the temp folder you want the install to use and will also run the install as admin. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 1:06 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Hi Anish! I did not run the installer from the zip file. I open up the zip file and take the disk1 folder and move it under the D: drive and then double click on the setup file. Maybe I just need to uninstall 7.6.04 sp4 and just install a fresh 8.1 sp2. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anish Karkare 2 Sent: Tuesday, December 23, 2014 1:53 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Just to confirm, did you extract the install files before running the installer? I have seen this when you open the downloaded zipped file directly by double clicking and running the installer? Try this, Right click downloaded zip file and extract using winzip or any other third party utility to a folder on your d drive. This will extract all files to the directory specified. Run the installer from there --- Original Message --- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil Sent: December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Hey Lisa, I had a similar issue a few years ago and I cleared the issue by giving ARAdmin local administrator rights. I don't know if this is still the case, but it may be worth a try. Thank you. Robert Heverley -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Wednesday, December 24, 2014 5:54 AM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I want to thank everyone for their help. I've tried all of your suggestions and nothing it working (I did not try the quota thing though from the MSDN link - that's the only thing I did not try). What I'm going to do is try to upgrade from 7.6.4 SP4 to SP5 and see if I get the same problem, if so, then it's definitely something on the server that's not allowing me to read or install (even though I have admin rights on the server and the folders). Stay tuned! Thanks! Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Tuesday, December 23, 2014 3:22 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Personally I would do the install like this ... Shift Right-Click on the Disk1 folder you extracted to the D drive and choose Open command Window here In the command prompt do: SET TEMP=D:\TEMP SET TMP=D:\TEMP setup.cmd This will set the environment to the temp folder you want the install to use and will also run the install as admin. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 1:06 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Hi Anish! I did not run the installer from the zip file. I open up the zip file and take the disk1 folder and move it under the D: drive and then double click on the setup file. Maybe I just need to uninstall 7.6.04 sp4 and just install a fresh 8.1 sp2. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anish Karkare 2 Sent: Tuesday, December 23, 2014 1:53 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Just to confirm, did you extract the install files before running the installer? I have seen this when you open the downloaded zipped file directly by double clicking and running the installer? Try this, Right click downloaded zip file and extract using winzip or any other third party utility to a folder on your d drive. This will extract all files to the directory specified. Run the installer from there --- Original Message --- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil Sent: December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Hello, I have had similar issues with BMC installations. In every such case the root cause was not permissions but Windows compatibility. Run the installer in compatibility mode. Regards, Hristo Оригинално писмо От: Robert Heverley Относно: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space До: arslist@ARSLIST.ORG Изпратено на: Сряда, 2014, Декември 24 20:36:57 EET Hey Lisa, I had a similar issue a few years ago and I cleared the issue by giving ARAdmin local administrator rights. I don't know if this is still the case, but it may be worth a try. Thank you. Robert Heverley -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Wednesday, December 24, 2014 5:54 AM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I want to thank everyone for their help. I've tried all of your suggestions and nothing it working (I did not try the quota thing though from the MSDN link - that's the only thing I did not try). What I'm going to do is try to upgrade from 7.6.4 SP4 to SP5 and see if I get the same problem, if so, then it's definitely something on the server that's not allowing me to read or install (even though I have admin rights on the server and the folders). Stay tuned! Thanks! Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Tuesday, December 23, 2014 3:22 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Personally I would do the install like this ... Shift Right-Click on the Disk1 folder you extracted to the D drive and choose Open command Window here In the command prompt do: SET TEMP=D:\TEMP SET TMP=D:\TEMP setup.cmd This will set the environment to the temp folder you want the install to use and will also run the install as admin. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 1:06 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Hi Anish! I did not run the installer from the zip file. I open up the zip file and take the disk1 folder and move it under the D: drive and then double click on the setup file. Maybe I just need to uninstall 7.6.04 sp4 and just install a fresh 8.1 sp2. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anish Karkare 2 Sent: Tuesday, December 23, 2014 1:53 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Just to confirm, did you extract the install files before running the installer? I have seen this when you open the downloaded zipped file directly by double clicking and running the installer? Try this, Right click downloaded zip file and extract using winzip or any other third party utility to a folder on your d drive. This will extract all files to the directory specified. Run the installer from there --- Original Message --- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil Sent: December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Lisa, On the server where you are installing, set the Folder View to Show hidden files, folders and drives Open C:\Users\YOUR PROFILE NAME\Application Data\Local\Temp Clear the Temp folder. Unzip the zipped install file again and run the install. Thank you, Sandra Sandra Hennigan -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:28 PM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Thanks Sandra, I did this and have plenty of space on my C drive (over 4GB) and on my D drive (where I'm installing to - which is about 30GB of space). It's so weird. My other server is pretty much identical to this one and it's upgrading just fine. At the Install/Upgrade selection panel it says: You have 0MB of space available on the current drive (which is my D drive). Strange. Where is it finding that I only have 0MB of free disk space? Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra, CTR, DSS Sent: Tuesday, December 23, 2014 1:12 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, On the server where you are installing, set the Folder View to Show hidden files, folders and drives Open C:\Users\YOUR PROFILE NAME\Application Data\Local\Temp Clear the Temp folder. Unzip the zipped install file again and run the install. Thank you, Sandra Sandra Hennigan -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:28 PM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Could it be your Database? The drive your DB is located on? Claire -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:24 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Thanks Sandra, I did this and have plenty of space on my C drive (over 4GB) and on my D drive (where I'm installing to - which is about 30GB of space). It's so weird. My other server is pretty much identical to this one and it's upgrading just fine. At the Install/Upgrade selection panel it says: You have 0MB of space available on the current drive (which is my D drive). Strange. Where is it finding that I only have 0MB of free disk space? Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra, CTR, DSS Sent: Tuesday, December 23, 2014 1:12 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, On the server where you are installing, set the Folder View to Show hidden files, folders and drives Open C:\Users\YOUR PROFILE NAME\Application Data\Local\Temp Clear the Temp folder. Unzip the zipped install file again and run the install. Thank you, Sandra Sandra Hennigan -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:28 PM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
When you say: updating the TEMP environment which I have done What exactly did you do? I get the 0 MB thing almost every time I have a new server with the TEMP environment variable set to the USER directory on C: So I go into the System Properties and reset the TEMP and TMP variables to D:\temp (after creating D:\temp). Then log out and log back in and try the installer again. On Dec 23, 2014, at 01:41 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Could it be your Database? The drive your DB is located on? Claire -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:24 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Thanks Sandra, I did this and have plenty of space on my C drive (over 4GB) and on my D drive (where I'm installing to - which is about 30GB of space). It's so weird. My other server is pretty much identical to this one and it's upgrading just fine. At the Install/Upgrade selection panel it says: You have 0MB of space available on the current drive (which is my D drive). Strange. Where is it finding that I only have 0MB of free disk space? Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra, CTR, DSS Sent: Tuesday, December 23, 2014 1:12 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, On the server where you are installing, set the Folder View to Show hidden files, folders and drives Open C:\Users\YOUR PROFILE NAME\Application Data\Local\Temp Clear the Temp folder. Unzip the zipped install file again and run the install. Thank you, Sandra Sandra Hennigan -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:28 PM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Hi Lisa, I know I have seen this in the past and I think I resolved it by running the install as an administrator. I had to right click on the install file and choose run as administrator. I'm pretty sure that's what fixed it for me but it's been a while so I could be wrong. HTH Todd -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:24 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Thanks Sandra, I did this and have plenty of space on my C drive (over 4GB) and on my D drive (where I'm installing to - which is about 30GB of space). It's so weird. My other server is pretty much identical to this one and it's upgrading just fine. At the Install/Upgrade selection panel it says: You have 0MB of space available on the current drive (which is my D drive). Strange. Where is it finding that I only have 0MB of free disk space? Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra, CTR, DSS Sent: Tuesday, December 23, 2014 1:12 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, On the server where you are installing, set the Folder View to Show hidden files, folders and drives Open C:\Users\YOUR PROFILE NAME\Application Data\Local\Temp Clear the Temp folder. Unzip the zipped install file again and run the install. Thank you, Sandra Sandra Hennigan -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:28 PM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be protected under state or federal law. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please forward the communication to no...@glhec.org immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
I did a run as administrator and still got the same error. I'm wondering if I need to reboot the server? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Arner, Todd Sent: Tuesday, December 23, 2014 1:55 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Hi Lisa, I know I have seen this in the past and I think I resolved it by running the install as an administrator. I had to right click on the install file and choose run as administrator. I'm pretty sure that's what fixed it for me but it's been a while so I could be wrong. HTH Todd -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:24 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Thanks Sandra, I did this and have plenty of space on my C drive (over 4GB) and on my D drive (where I'm installing to - which is about 30GB of space). It's so weird. My other server is pretty much identical to this one and it's upgrading just fine. At the Install/Upgrade selection panel it says: You have 0MB of space available on the current drive (which is my D drive). Strange. Where is it finding that I only have 0MB of free disk space? Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra, CTR, DSS Sent: Tuesday, December 23, 2014 1:12 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, On the server where you are installing, set the Folder View to Show hidden files, folders and drives Open C:\Users\YOUR PROFILE NAME\Application Data\Local\Temp Clear the Temp folder. Unzip the zipped install file again and run the install. Thank you, Sandra Sandra Hennigan -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:28 PM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be protected under state or federal law. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please forward the communication to no...@glhec.org immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Just to confirm, did you extract the install files before running the installer? I have seen this when you open the downloaded zipped file directly by double clicking and running the installer? Try this, Right click downloaded zip file and extract using winzip or any other third party utility to a folder on your d drive. This will extract all files to the directory specified. Run the installer from there --- Original Message --- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil Sent: December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Hi Scott! That's exactly what I did. (I researched the ARSList and BMC Communities and found this as well). I still get this 0MB error. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Philben Sent: Tuesday, December 23, 2014 1:52 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space ** When you say: updating the TEMP environment which I have done What exactly did you do? I get the 0 MB thing almost every time I have a new server with the TEMP environment variable set to the USER directory on C: So I go into the System Properties and reset the TEMP and TMP variables to D:\temp (after creating D:\temp). Then log out and log back in and try the installer again. On Dec 23, 2014, at 01:41 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Could it be your Database? The drive your DB is located on? Claire -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:24 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Thanks Sandra, I did this and have plenty of space on my C drive (over 4GB) and on my D drive (where I'm installing to - which is about 30GB of space). It's so weird. My other server is pretty much identical to this one and it's upgrading just fine. At the Install/Upgrade selection panel it says: You have 0MB of space available on the current drive (which is my D drive). Strange. Where is it finding that I only have 0MB of free disk space? Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra, CTR, DSS Sent: Tuesday, December 23, 2014 1:12 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, On the server where you are installing, set the Folder View to Show hidden files, folders and drives Open C:\Users\YOUR PROFILE NAME\Application Data\Local\Temp Clear the Temp folder. Unzip the zipped install file again and run the install. Thank you, Sandra Sandra Hennigan -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:28 PM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Hi Anish! I did not run the installer from the zip file. I open up the zip file and take the disk1 folder and move it under the D: drive and then double click on the setup file. Maybe I just need to uninstall 7.6.04 sp4 and just install a fresh 8.1 sp2. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anish Karkare 2 Sent: Tuesday, December 23, 2014 1:53 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Just to confirm, did you extract the install files before running the installer? I have seen this when you open the downloaded zipped file directly by double clicking and running the installer? Try this, Right click downloaded zip file and extract using winzip or any other third party utility to a folder on your d drive. This will extract all files to the directory specified. Run the installer from there --- Original Message --- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil Sent: December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Is your server a virtual server? If so, I have run into troubles installing if I run it through a Remote Desktop Connection. I have had to use the VM client to connect into the server. Just a thought in case it helps. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 1:03 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I did a run as administrator and still got the same error. I'm wondering if I need to reboot the server? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Arner, Todd Sent: Tuesday, December 23, 2014 1:55 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Hi Lisa, I know I have seen this in the past and I think I resolved it by running the install as an administrator. I had to right click on the install file and choose run as administrator. I'm pretty sure that's what fixed it for me but it's been a while so I could be wrong. HTH Todd -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:24 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Thanks Sandra, I did this and have plenty of space on my C drive (over 4GB) and on my D drive (where I'm installing to - which is about 30GB of space). It's so weird. My other server is pretty much identical to this one and it's upgrading just fine. At the Install/Upgrade selection panel it says: You have 0MB of space available on the current drive (which is my D drive). Strange. Where is it finding that I only have 0MB of free disk space? Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra, CTR, DSS Sent: Tuesday, December 23, 2014 1:12 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, On the server where you are installing, set the Folder View to Show hidden files, folders and drives Open C:\Users\YOUR PROFILE NAME\Application Data\Local\Temp Clear the Temp folder. Unzip the zipped install file again and run the install. Thank you, Sandra Sandra Hennigan -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:28 PM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be protected under state or federal law. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please forward the communication to no...@glhec.org immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. ___ UNSUBSCRIBE or access ARSlist Archives
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Hmmm, that's all correct, VM and using Remote Desktop connection. I'll see if I can get a VM client to use. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Arner, Todd Sent: Tuesday, December 23, 2014 2:14 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Is your server a virtual server? If so, I have run into troubles installing if I run it through a Remote Desktop Connection. I have had to use the VM client to connect into the server. Just a thought in case it helps. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 1:03 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I did a run as administrator and still got the same error. I'm wondering if I need to reboot the server? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Arner, Todd Sent: Tuesday, December 23, 2014 1:55 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Hi Lisa, I know I have seen this in the past and I think I resolved it by running the install as an administrator. I had to right click on the install file and choose run as administrator. I'm pretty sure that's what fixed it for me but it's been a while so I could be wrong. HTH Todd -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:24 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Thanks Sandra, I did this and have plenty of space on my C drive (over 4GB) and on my D drive (where I'm installing to - which is about 30GB of space). It's so weird. My other server is pretty much identical to this one and it's upgrading just fine. At the Install/Upgrade selection panel it says: You have 0MB of space available on the current drive (which is my D drive). Strange. Where is it finding that I only have 0MB of free disk space? Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra, CTR, DSS Sent: Tuesday, December 23, 2014 1:12 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, On the server where you are installing, set the Folder View to Show hidden files, folders and drives Open C:\Users\YOUR PROFILE NAME\Application Data\Local\Temp Clear the Temp folder. Unzip the zipped install file again and run the install. Thank you, Sandra Sandra Hennigan -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 12:28 PM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be protected under state or federal law. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Lisa, Change you Environment Variable TEMP (%TEMP%) to C:\TEMP It doesn't like it if there are spaces in the path Gregory Givens -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years smime.p7s Description: S/MIME cryptographic signature
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
This may or may not be helpful in your situation. When we experienced this issue we were running a Windows 2012 server and it had to do with admin permissions and I had to right-click on the cmd installer batch file and choose run as admin and then the problem went away. Levi Lippincott / Remedy Administrator +1 402 561 7014 office +1 402 321 5421 mobile levi.lippinc...@interpublic.com Interpublic Group 6825 Pine Street, Omaha, NE 68106 Talent is a Gift; But Character is a Choice. -Matt Grotewold- -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Givens, Gregory CTR NPC, Pers 54 Sent: Tuesday, December 23, 2014 1:36 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, Change you Environment Variable TEMP (%TEMP%) to C:\TEMP It doesn't like it if there are spaces in the path Gregory Givens -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years This message contains information which may be confidential and privileged. Unless you are the intended recipient (or authorized to receive this message for the intended recipient), you may not use, copy, disseminate or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and delete the message. Thank you very much. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
That's under User Variables correct? I tried D:\TEMP, I'll try C:\TEMP, but I think I'll probably get the same error. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Givens, Gregory CTR NPC, Pers 54 Sent: Tuesday, December 23, 2014 2:36 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, Change you Environment Variable TEMP (%TEMP%) to C:\TEMP It doesn't like it if there are spaces in the path Gregory Givens -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Personally I would do the install like this ... Shift Right-Click on the Disk1 folder you extracted to the D drive and choose Open command Window here In the command prompt do: SET TEMP=D:\TEMP SET TMP=D:\TEMP setup.cmd This will set the environment to the temp folder you want the install to use and will also run the install as admin. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 1:06 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Hi Anish! I did not run the installer from the zip file. I open up the zip file and take the disk1 folder and move it under the D: drive and then double click on the setup file. Maybe I just need to uninstall 7.6.04 sp4 and just install a fresh 8.1 sp2. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anish Karkare 2 Sent: Tuesday, December 23, 2014 1:53 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Just to confirm, did you extract the install files before running the installer? I have seen this when you open the downloaded zipped file directly by double clicking and running the installer? Try this, Right click downloaded zip file and extract using winzip or any other third party utility to a folder on your d drive. This will extract all files to the directory specified. Run the installer from there --- Original Message --- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil Sent: December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
I updated from D:\TEMP to C:\TEMP and I get the same error (pulling my hair out now.) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Givens, Gregory CTR NPC, Pers 54 Sent: Tuesday, December 23, 2014 2:36 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, Change you Environment Variable TEMP (%TEMP%) to C:\TEMP It doesn't like it if there are spaces in the path Gregory Givens -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Before you go bald First check to make sure the temp variable is set. Go to Start Run %TEMP% This should open an explorer window at C:\Temp If it does, check the folder permissions You may need to also set the %TMP% variable Same procedure as the %TEMP% variable Gregory Givens CTR Pers-54 Remedy Admin ITIL Foundation Tel: (901) 874-6957 mailto:gregory.givens@navy.mil -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 2:27 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I updated from D:\TEMP to C:\TEMP and I get the same error (pulling my hair out now.) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Givens, Gregory CTR NPC, Pers 54 Sent: Tuesday, December 23, 2014 2:36 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, Change you Environment Variable TEMP (%TEMP%) to C:\TEMP It doesn't like it if there are spaces in the path Gregory Givens -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years smime.p7s Description: S/MIME cryptographic signature
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Hi, Although you are running as Administrator have you checked the permissions (write) on the folder where the installer is running from and the intended destination location? Cheers Carl On 24 Dec 2014 04:28, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
call me tomorrow lisa... 8-) On Tue, Dec 23, 2014 at 3:02 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: That's under User Variables correct? I tried D:\TEMP, I'll try C:\TEMP, but I think I'll probably get the same error. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Givens, Gregory CTR NPC, Pers 54 Sent: Tuesday, December 23, 2014 2:36 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, Change you Environment Variable TEMP (%TEMP%) to C:\TEMP It doesn't like it if there are spaces in the path Gregory Givens -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space
Hi Lisa, It sounds to me like someone has set file system quotas on your server. See http://msdn.microsoft.com/en-us/library/windows/desktop/aa365228(v=vs.85).aspx. HTH. Best Regards, Theo From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: 24 December 2014 00:16 To: arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space ** call me tomorrow lisa... 8-) On Tue, Dec 23, 2014 at 3:02 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil mailto:lisa.kemes@dla.mil wrote: That's under User Variables correct? I tried D:\TEMP, I'll try C:\TEMP, but I think I'll probably get the same error. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG ] On Behalf Of Givens, Gregory CTR NPC, Pers 54 Sent: Tuesday, December 23, 2014 2:36 PM To: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space Lisa, Change you Environment Variable TEMP (%TEMP%) to C:\TEMP It doesn't like it if there are spaces in the path Gregory Givens -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG ] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, December 23, 2014 11:28 AM To: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG Subject: Upgrading from 7.6.04 SP4 to 8.1 - Folder only has 0 MB of Free Disk Space I'm getting an error that my installation folder only has 0 MB of free Disk Space and I have over 4 GB's of Free Disk Space. I researched this and some people suggested updating the TEMP environment which I have done, but to no avail. Is there anything else I need to check? I'm an administrator on the folders. This is a Windows Server. I was able to upgrade my other server from 8.1.01 to 8.1 SP2 without any problems (same server type and structure). Any ideas? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com mailto:lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org http://www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org http://www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org http://www.arslist.org Where the Answers Are, and have been for 20 years -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
