how to read the whole content of a drop-down menu

2007-09-04 Thread Serouche Rahimpour

hi,

let say I have a drop-down menu which values come from a Menu which 
reads itself from a file.
Let say on another form I have a character field and I want to check the 
content of this field (what users type in) is or is not in the drop-down 
menu.
I tried with different filters and AL but each time I am not able to 
read the whole list (about 900 entries in the drop-down list.)

Any idea/help/questions?
Many thanks.
Cheers
Serouche

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Re: how to read the whole content of a drop-down menu

2007-09-04 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
I'm not sure if it works with menus built from external files, but have
you tried $MENU$?

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Tuesday, September 04, 2007 10:19 AM
To: arslist@ARSLIST.ORG
Subject: how to read the whole content of a drop-down menu

hi,

let say I have a drop-down menu which values come from a Menu which 
reads itself from a file.
Let say on another form I have a character field and I want to check the

content of this field (what users type in) is or is not in the drop-down

menu.
I tried with different filters and AL but each time I am not able to 
read the whole list (about 900 entries in the drop-down list.)
Any idea/help/questions?
Many thanks.
Cheers
Serouche


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Re: how to read the whole content of a drop-down menu

2007-09-04 Thread Serouche Rahimpour
I just tried with $MENU$ and the browser (because it has to be on the 
web) returns $MENU$ in the field.

I checked afterwards in the Admin tool. It has corrected $MENU$ for "$MENU$"
Another idea ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:

I'm not sure if it works with menus built from external files, but have
you tried $MENU$?

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Tuesday, September 04, 2007 10:19 AM
To: arslist@ARSLIST.ORG
Subject: how to read the whole content of a drop-down menu

hi,

let say I have a drop-down menu which values come from a Menu which 
reads itself from a file.

Let say on another form I have a character field and I want to check the

content of this field (what users type in) is or is not in the drop-down

menu.
I tried with different filters and AL but each time I am not able to 
read the whole list (about 900 entries in the drop-down list.)

Any idea/help/questions?
Many thanks.
Cheers
Serouche


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Re: how to read the whole content of a drop-down menu

2007-09-04 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
You put $MENU$ in the PATTERN property of the field with the menu in
question attached to it?

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Tuesday, September 04, 2007 10:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

I just tried with $MENU$ and the browser (because it has to be on the 
web) returns $MENU$ in the field.
I checked afterwards in the Admin tool. It has corrected $MENU$ for
"$MENU$"
Another idea ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> I'm not sure if it works with menus built from external files, but
have
> you tried $MENU$?
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Tuesday, September 04, 2007 10:19 AM
> To: arslist@ARSLIST.ORG
> Subject: how to read the whole content of a drop-down menu
>
> hi,
>
> let say I have a drop-down menu which values come from a Menu which 
> reads itself from a file.
> Let say on another form I have a character field and I want to check
the
>
> content of this field (what users type in) is or is not in the
drop-down
>
> menu.
> I tried with different filters and AL but each time I am not able to 
> read the whole list (about 900 entries in the drop-down list.)
> Any idea/help/questions?
> Many thanks.
> Cheers
> Serouche
>
>

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Re: how to read the whole content of a drop-down menu

2007-09-04 Thread Thad K Esser
Have you tried pulling the file that your menu reads from into an 
unlimited length, display only field and then using string functions (such 
as STRSTR) to find if the value entered is in the list?

If that doesn't work maybe a run process utilizing grep or find?

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach



"Serouche Rahimpour" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 

09/04/2007 08:33 AM
Please respond to
arslist@ARSLIST.ORG


To
arslist@ARSLIST.ORG
cc

Subject
Re: how to read the whole content of a drop-down menu






I just tried with $MENU$ and the browser (because it has to be on the 
web) returns $MENU$ in the field.
I checked afterwards in the Admin tool. It has corrected $MENU$ for 
"$MENU$"
Another idea ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> I'm not sure if it works with menus built from external files, but have
> you tried $MENU$?
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Tuesday, September 04, 2007 10:19 AM
> To: arslist@ARSLIST.ORG
> Subject: how to read the whole content of a drop-down menu
>
> hi,
>
> let say I have a drop-down menu which values come from a Menu which 
> reads itself from a file.
> Let say on another form I have a character field and I want to check the
>
> content of this field (what users type in) is or is not in the drop-down
>
> menu.
> I tried with different filters and AL but each time I am not able to 
> read the whole list (about 900 entries in the drop-down list.)
> Any idea/help/questions?
> Many thanks.
> Cheers
> Serouche
>
> 
> ___
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> the Answers Are"
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> 
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> 

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Re: how to read the whole content of a drop-down menu

2007-09-04 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
Or better yet, create a form specifically for the menu items and then
importing the items from the file into the form? Then field validation
is extremely easy...and you don't have nitnoid separate files to
maintain.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
Sent: Tuesday, September 04, 2007 12:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

** 
Have you tried pulling the file that your menu reads from into an
unlimited length, display only field and then using string functions
(such as STRSTR) to find if the value entered is in the list? 

If that doesn't work maybe a run process utilizing grep or find? 

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard
Bach 



"Serouche Rahimpour" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)"
 

09/04/2007 08:33 AM 
Please respond to
arslist@ARSLIST.ORG

To
arslist@ARSLIST.ORG 
cc
Subject
Re: how to read the whole content of a drop-down menu






I just tried with $MENU$ and the browser (because it has to be on the 
web) returns $MENU$ in the field.
I checked afterwards in the Admin tool. It has corrected $MENU$ for
"$MENU$"
Another idea ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> I'm not sure if it works with menus built from external files, but
have
> you tried $MENU$?
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Tuesday, September 04, 2007 10:19 AM
> To: arslist@ARSLIST.ORG
> Subject: how to read the whole content of a drop-down menu
>
> hi,
>
> let say I have a drop-down menu which values come from a Menu which 
> reads itself from a file.
> Let say on another form I have a character field and I want to check
the
>
> content of this field (what users type in) is or is not in the
drop-down
>
> menu.
> I tried with different filters and AL but each time I am not able to 
> read the whole list (about 900 entries in the drop-down list.)
> Any idea/help/questions?
> Many thanks.
> Cheers
> Serouche
>
>

> ___
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ARSlist:"Where
> the Answers Are"
>
>

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you are not the intended recipient, you should delete this message and
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Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Serouche Rahimpour

well this is what I did now.
On first try I just putthe $MENU$ in the AL I created.
So now I proceed as you are mentioning.
But then excuse me but what next ?
Actually I don't really see how that should change the situation ?
Could you give more tips on that please ?
Thanks
Serouche



Kaiser Norm E CIV USAF 96 CS/SCCE wrote:

You put $MENU$ in the PATTERN property of the field with the menu in
question attached to it?

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Tuesday, September 04, 2007 10:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

I just tried with $MENU$ and the browser (because it has to be on the 
web) returns $MENU$ in the field.

I checked afterwards in the Admin tool. It has corrected $MENU$ for
"$MENU$"
Another idea ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  

I'm not sure if it works with menus built from external files, but


have
  

you tried $MENU$?

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Tuesday, September 04, 2007 10:19 AM
To: arslist@ARSLIST.ORG
Subject: how to read the whole content of a drop-down menu

hi,

let say I have a drop-down menu which values come from a Menu which 
reads itself from a file.

Let say on another form I have a character field and I want to check


the
  

content of this field (what users type in) is or is not in the


drop-down
  

menu.
I tried with different filters and AL but each time I am not able to 
read the whole list (about 900 entries in the drop-down list.)

Any idea/help/questions?
Many thanks.
Cheers
Serouche





  

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Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Serouche Rahimpour

the run process won't work as my concern is on the web.
I shall try your first idea.
Thanks
Serouche



Thad K Esser wrote:

**
Have you tried pulling the file that your menu reads from into an 
unlimited length, display only field and then using string functions 
(such as STRSTR) to find if the value entered is in the list?


If that doesn't work maybe a run process utilizing grep or find?

*Thad Esser*
Remedy Developer
"/Argue for your limitations, and sure enough, they're yours."/-- 
Richard Bach



*"Serouche Rahimpour" <[EMAIL PROTECTED]>*
Sent by: "Action Request System discussion list(ARSList)" 



09/04/2007 08:33 AM
Please respond to
arslist@ARSLIST.ORG



To
arslist@ARSLIST.ORG
cc
    
Subject
    Re: how to read the whole content of a drop-down menu









I just tried with $MENU$ and the browser (because it has to be on the
web) returns $MENU$ in the field.
I checked afterwards in the Admin tool. It has corrected $MENU$ for 
"$MENU$"

Another idea ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> I'm not sure if it works with menus built from external files, but have
> you tried $MENU$?
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Tuesday, September 04, 2007 10:19 AM
> To: arslist@ARSLIST.ORG
> Subject: how to read the whole content of a drop-down menu
>
> hi,
>
> let say I have a drop-down menu which values come from a Menu which
> reads itself from a file.
> Let say on another form I have a character field and I want to check the
>
> content of this field (what users type in) is or is not in the drop-down
>
> menu.
> I tried with different filters and AL but each time I am not able to
> read the whole list (about 900 entries in the drop-down list.)
> Any idea/help/questions?
> Many thanks.
> Cheers
> Serouche
>
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where
> the Answers Are"
>
> 
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>
>  


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contains information that may be confidential or privileged, and is 
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If you are not the intended recipient, you should delete this message 
and are hereby notified that any disclosure, copying, or distribution 
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Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Serouche Rahimpour

maybe I shall give more details on my problem and the situation:
I have a file with a list of mailing-lists
I have created a form (A) with one character field which reads the file 
and displays it as a menu
I have another form (B) with a character field where people add emails 
(CC list).
What I'd like to do is to bounce people from adding mailing-lists into 
the CC list field. :-)

...
I can't get it :-(
...
any help ?
Thanks
Serouche


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:

Or better yet, create a form specifically for the menu items and then
importing the items from the file into the form? Then field validation
is extremely easy...and you don't have nitnoid separate files to
maintain.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
Sent: Tuesday, September 04, 2007 12:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

** 
Have you tried pulling the file that your menu reads from into an

unlimited length, display only field and then using string functions
(such as STRSTR) to find if the value entered is in the list? 

If that doesn't work maybe a run process utilizing grep or find? 


Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard
Bach 




"Serouche Rahimpour" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)"
 

09/04/2007 08:33 AM 
Please respond to

arslist@ARSLIST.ORG

To
arslist@ARSLIST.ORG 
cc

Subject
Re: how to read the whole content of a drop-down menu






I just tried with $MENU$ and the browser (because it has to be on the 
web) returns $MENU$ in the field.

I checked afterwards in the Admin tool. It has corrected $MENU$ for
"$MENU$"
Another idea ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  

I'm not sure if it works with menus built from external files, but


have
  

you tried $MENU$?

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Tuesday, September 04, 2007 10:19 AM
To: arslist@ARSLIST.ORG
Subject: how to read the whole content of a drop-down menu

hi,

let say I have a drop-down menu which values come from a Menu which 
reads itself from a file.

Let say on another form I have a character field and I want to check


the
  

content of this field (what users type in) is or is not in the


drop-down
  

menu.
I tried with different filters and AL but each time I am not able to 
read the whole list (about 900 entries in the drop-down list.)

Any idea/help/questions?
Many thanks.
Cheers
Serouche





  

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contains information that may be confidential or privileged, and is
intended solely for the entity or individual to whom it is addressed. If
you are not the intended recipient, you should delete this message and
are hereby notified that any disclosure, copying, or distribution of
this message is strictly prohibited. Nothing in this email, including
any attachment, is intended to be a legally binding signature.***


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Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
What do you mean by "...bounce people from adding mailing-lists into 
the CC list field"? Do you mean you want to force people to use the
values as presented in the menu and prevent them from typing stuff in?

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 2:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

maybe I shall give more details on my problem and the situation:
I have a file with a list of mailing-lists
I have created a form (A) with one character field which reads the file 
and displays it as a menu
I have another form (B) with a character field where people add emails 
(CC list).
What I'd like to do is to bounce people from adding mailing-lists into 
the CC list field. :-)
...
I can't get it :-(
...
any help ?
Thanks
Serouche


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> Or better yet, create a form specifically for the menu items and then
> importing the items from the file into the form? Then field validation
> is extremely easy...and you don't have nitnoid separate files to
> maintain.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
> Sent: Tuesday, September 04, 2007 12:24 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: how to read the whole content of a drop-down menu
>
> ** 
> Have you tried pulling the file that your menu reads from into an
> unlimited length, display only field and then using string functions
> (such as STRSTR) to find if the value entered is in the list? 
>
> If that doesn't work maybe a run process utilizing grep or find? 
>
> Thad Esser
> Remedy Developer
> "Argue for your limitations, and sure enough, they're yours."--
Richard
> Bach 
>
>
>
> "Serouche Rahimpour" <[EMAIL PROTECTED]> 
> Sent by: "Action Request System discussion list(ARSList)"
>  
>
> 09/04/2007 08:33 AM 
> Please respond to
> arslist@ARSLIST.ORG
>
> To
> arslist@ARSLIST.ORG 
> cc
> Subject
> Re: how to read the whole content of a drop-down menu
>
>   
>
>
>
>
> I just tried with $MENU$ and the browser (because it has to be on the 
> web) returns $MENU$ in the field.
> I checked afterwards in the Admin tool. It has corrected $MENU$ for
> "$MENU$"
> Another idea ?
>
>
> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>   
>> I'm not sure if it works with menus built from external files, but
>> 
> have
>   
>> you tried $MENU$?
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
>> Sent: Tuesday, September 04, 2007 10:19 AM
>> To: arslist@ARSLIST.ORG
>> Subject: how to read the whole content of a drop-down menu
>>
>> hi,
>>
>> let say I have a drop-down menu which values come from a Menu which 
>> reads itself from a file.
>> Let say on another form I have a character field and I want to check
>> 
> the
>   
>> content of this field (what users type in) is or is not in the
>> 
> drop-down
>   
>> menu.
>> I tried with different filters and AL but each time I am not able to 
>> read the whole list (about 900 entries in the drop-down list.)
>> Any idea/help/questions?
>> Many thanks.
>> Cheers
>> Serouche
>>
>>
>> 
>

>   
>> ___
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> 
> ARSlist:"Where
>   
>> the Answers Are"
>>
>>
>> 
>

> ___
>   
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> 
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>   
>>   
>> 
>
>

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>
>
>
> ***IMPORTANT NOTICE: This communication, including any attachment,
> contains information that may be confidential or privileged, and is
> intended solely for the entity or individual to whom it is addressed.
If
> you are not the intended recipient, you should delete this message and
> are hereby notified that any disclosure, copying, or distribution of
> this message is strictly prohibited. Nothing in this email, includin

Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Serouche Rahimpour
what I mean is that Remedy users type in what they are by policy not 
allowed to type i.e mailing-lists

these mailing-lists are in a file outside the Remedy
so my problem is: how can I make the Remedy read the file, compare the 
content with what people type. And every time a user type in something 
which is found in that file, the Remedy should say "error guy !"
The file is about 900 lines with one value per line. Of course I could 
change the format of the file (still being always on my Unix box).

The field where people type in is a character field.
Any help ?



Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
What do you mean by "...bounce people from adding mailing-lists into 
the CC list field"? Do you mean you want to force people to use the

values as presented in the menu and prevent them from typing stuff in?

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 2:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

maybe I shall give more details on my problem and the situation:
I have a file with a list of mailing-lists
I have created a form (A) with one character field which reads the file 
and displays it as a menu
I have another form (B) with a character field where people add emails 
(CC list).
What I'd like to do is to bounce people from adding mailing-lists into 
the CC list field. :-)

...
I can't get it :-(
...
any help ?
Thanks
Serouche


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  

Or better yet, create a form specifically for the menu items and then
importing the items from the file into the form? Then field validation
is extremely easy...and you don't have nitnoid separate files to
maintain.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
Sent: Tuesday, September 04, 2007 12:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

** 
Have you tried pulling the file that your menu reads from into an

unlimited length, display only field and then using string functions
(such as STRSTR) to find if the value entered is in the list? 

If that doesn't work maybe a run process utilizing grep or find? 


Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."--


Richard
  
Bach 




"Serouche Rahimpour" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)"
 

09/04/2007 08:33 AM 
Please respond to

arslist@ARSLIST.ORG

To
arslist@ARSLIST.ORG 
cc

Subject
Re: how to read the whole content of a drop-down menu






I just tried with $MENU$ and the browser (because it has to be on the 
web) returns $MENU$ in the field.

I checked afterwards in the Admin tool. It has corrected $MENU$ for
"$MENU$"
Another idea ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  


I'm not sure if it works with menus built from external files, but

  

have
  


you tried $MENU$?

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Tuesday, September 04, 2007 10:19 AM
To: arslist@ARSLIST.ORG
Subject: how to read the whole content of a drop-down menu

hi,

let say I have a drop-down menu which values come from a Menu which 
reads itself from a file.

Let say on another form I have a character field and I want to check

  

the
  


content of this field (what users type in) is or is not in the

  

drop-down
  


menu.
I tried with different filters and AL but each time I am not able to 
read the whole list (about 900 entries in the drop-down list.)

Any idea/help/questions?
Many thanks.
Cheers
Serouche



  


  
  


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***IMPORTANT NOTICE: This communication, including any attachment,
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Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
Does this have to stay as a file? If not, save a copy of the file as a
CSV.  Then create a new support form with one field on it.  Call that
field "Email" or whatever you want.  Use the import tool to import the
email addresses in the file (which is now a CSV) into the form.  Now you
have one Remedy record for every entry in the file.

Now just automate what you want to do with workflow.  Put a hidden field
under your character field on form B, and on Submit (or whatever event
you want), do a SET FIELDS.  Set the hidden field if...

Character Field on Form B = Record in New Form You Just Created

Then have a second active link that throws an error if the hidden field
is not null.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 7:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

what I mean is that Remedy users type in what they are by policy not 
allowed to type i.e mailing-lists
these mailing-lists are in a file outside the Remedy
so my problem is: how can I make the Remedy read the file, compare the 
content with what people type. And every time a user type in something 
which is found in that file, the Remedy should say "error guy !"
The file is about 900 lines with one value per line. Of course I could 
change the format of the file (still being always on my Unix box).
The field where people type in is a character field.
Any help ?



Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> What do you mean by "...bounce people from adding mailing-lists into 
> the CC list field"? Do you mean you want to force people to use the
> values as presented in the menu and prevent them from typing stuff in?
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Wednesday, September 05, 2007 2:43 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: how to read the whole content of a drop-down menu
>
> maybe I shall give more details on my problem and the situation:
> I have a file with a list of mailing-lists
> I have created a form (A) with one character field which reads the
file 
> and displays it as a menu
> I have another form (B) with a character field where people add emails

> (CC list).
> What I'd like to do is to bounce people from adding mailing-lists into

> the CC list field. :-)
> ...
> I can't get it :-(
> ...
> any help ?
> Thanks
> Serouche
>
>
> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>   
>> Or better yet, create a form specifically for the menu items and then
>> importing the items from the file into the form? Then field
validation
>> is extremely easy...and you don't have nitnoid separate files to
>> maintain.
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
>> Sent: Tuesday, September 04, 2007 12:24 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: how to read the whole content of a drop-down menu
>>
>> ** 
>> Have you tried pulling the file that your menu reads from into an
>> unlimited length, display only field and then using string functions
>> (such as STRSTR) to find if the value entered is in the list? 
>>
>> If that doesn't work maybe a run process utilizing grep or find? 
>>
>> Thad Esser
>> Remedy Developer
>> "Argue for your limitations, and sure enough, they're yours."--
>>     
> Richard
>   
>> Bach 
>>
>>
>>
>> "Serouche Rahimpour" <[EMAIL PROTECTED]> 
>> Sent by: "Action Request System discussion list(ARSList)"
>>  
>>
>> 09/04/2007 08:33 AM 
>> Please respond to
>> arslist@ARSLIST.ORG
>>
>> To
>> arslist@ARSLIST.ORG 
>> cc
>> Subject
>> Re: how to read the whole content of a drop-down menu
>>
>>  
>>
>>
>>
>>
>> I just tried with $MENU$ and the browser (because it has to be on the

>> web) returns $MENU$ in the field.
>> I checked afterwards in the Admin tool. It has corrected $MENU$ for
>> "$MENU$"
>> Another idea ?
>>
>>
>> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>>   
>> 
>>> I'm not sure if it works with menus built from external files, but
>>> 
>>>   
>> have
>>   
>> 
>>> you tried $MENU$?
>>>
>>> -Original Message-
>>> From: Action Request System discussion list(ARSList)
>>> [mailto:[EMAIL

Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Serouche Rahimpour
many thanks for this feedback. I believe it will most probably work this 
way.
How ever, I am working on something pretty close to this idea. And I am 
encountering a problem which I believe I will also have when trying your 
solution.

It is the following:
in the field where users type in, they insert email addresses. They do 
so by typing each email address on a new line. And at the moment what I 
don't get the Remedy do is to compare correctly something like (("%" + 
$CC list$) + "%") with the $mailing-list$ field.
That doesn't simply work. I am wondering whether this is my mistake 
somewhere or this because of the every line on my original field ?!? 
Will it work correctly with the solution you are giving ??

...
Serouche




Kaiser Norm E CIV USAF 96 CS/SCCE wrote:

Does this have to stay as a file? If not, save a copy of the file as a
CSV.  Then create a new support form with one field on it.  Call that
field "Email" or whatever you want.  Use the import tool to import the
email addresses in the file (which is now a CSV) into the form.  Now you
have one Remedy record for every entry in the file.

Now just automate what you want to do with workflow.  Put a hidden field
under your character field on form B, and on Submit (or whatever event
you want), do a SET FIELDS.  Set the hidden field if...

Character Field on Form B = Record in New Form You Just Created

Then have a second active link that throws an error if the hidden field
is not null.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 7:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

what I mean is that Remedy users type in what they are by policy not 
allowed to type i.e mailing-lists

these mailing-lists are in a file outside the Remedy
so my problem is: how can I make the Remedy read the file, compare the 
content with what people type. And every time a user type in something 
which is found in that file, the Remedy should say "error guy !"
The file is about 900 lines with one value per line. Of course I could 
change the format of the file (still being always on my Unix box).

The field where people type in is a character field.
Any help ?



Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  
What do you mean by "...bounce people from adding mailing-lists into 
the CC list field"? Do you mean you want to force people to use the

values as presented in the menu and prevent them from typing stuff in?

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 2:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

maybe I shall give more details on my problem and the situation:
I have a file with a list of mailing-lists
I have created a form (A) with one character field which reads the

file 
  

and displays it as a menu
I have another form (B) with a character field where people add emails



  

(CC list).
What I'd like to do is to bounce people from adding mailing-lists into



  

the CC list field. :-)
...
I can't get it :-(
...
any help ?
Thanks
Serouche


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  


Or better yet, create a form specifically for the menu items and then
importing the items from the file into the form? Then field
  

validation
  

is extremely easy...and you don't have nitnoid separate files to
maintain.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
Sent: Tuesday, September 04, 2007 12:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

** 
Have you tried pulling the file that your menu reads from into an

unlimited length, display only field and then using string functions
(such as STRSTR) to find if the value entered is in the list? 

If that doesn't work maybe a run process utilizing grep or find? 


Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."--

  

Richard
  

Bach 




"Serouche Rahimpour" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)"
 

09/04/2007 08:33 AM 
Please respond to

arslist@ARSLIST.ORG

To
arslist@ARSLIST.ORG 
cc

Subject
Re: how to read the whole content of a drop-down menu






I just tried with $MENU$ and the browser (because it has to be on the
  


  

web) returns $MENU$ in the field.
I checked afterwards in the Admin tool. It has corrected $MENU$ for
"$MENU$"
Another idea ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  

  

I'm not sure if it works with menus built from external files, 

Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
Yes, it should work.  If you format the LIKE statement correctly, it
should work.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 8:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

many thanks for this feedback. I believe it will most probably work this

way.
How ever, I am working on something pretty close to this idea. And I am 
encountering a problem which I believe I will also have when trying your

solution.
It is the following:
in the field where users type in, they insert email addresses. They do 
so by typing each email address on a new line. And at the moment what I 
don't get the Remedy do is to compare correctly something like (("%" + 
$CC list$) + "%") with the $mailing-list$ field.
That doesn't simply work. I am wondering whether this is my mistake 
somewhere or this because of the every line on my original field ?!? 
Will it work correctly with the solution you are giving ??
...
Serouche




Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> Does this have to stay as a file? If not, save a copy of the file as a
> CSV.  Then create a new support form with one field on it.  Call that
> field "Email" or whatever you want.  Use the import tool to import the
> email addresses in the file (which is now a CSV) into the form.  Now
you
> have one Remedy record for every entry in the file.
>
> Now just automate what you want to do with workflow.  Put a hidden
field
> under your character field on form B, and on Submit (or whatever event
> you want), do a SET FIELDS.  Set the hidden field if...
>
> Character Field on Form B = Record in New Form You Just Created
>
> Then have a second active link that throws an error if the hidden
field
> is not null.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Wednesday, September 05, 2007 7:54 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: how to read the whole content of a drop-down menu
>
> what I mean is that Remedy users type in what they are by policy not 
> allowed to type i.e mailing-lists
> these mailing-lists are in a file outside the Remedy
> so my problem is: how can I make the Remedy read the file, compare the

> content with what people type. And every time a user type in something

> which is found in that file, the Remedy should say "error guy !"
> The file is about 900 lines with one value per line. Of course I could

> change the format of the file (still being always on my Unix box).
> The field where people type in is a character field.
> Any help ?
>
>
>
> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>   
>> What do you mean by "...bounce people from adding mailing-lists into 
>> the CC list field"? Do you mean you want to force people to use the
>> values as presented in the menu and prevent them from typing stuff
in?
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
>> Sent: Wednesday, September 05, 2007 2:43 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: how to read the whole content of a drop-down menu
>>
>> maybe I shall give more details on my problem and the situation:
>> I have a file with a list of mailing-lists
>> I have created a form (A) with one character field which reads the
>> 
> file 
>   
>> and displays it as a menu
>> I have another form (B) with a character field where people add
emails
>> 
>
>   
>> (CC list).
>> What I'd like to do is to bounce people from adding mailing-lists
into
>> 
>
>   
>> the CC list field. :-)
>> ...
>> I can't get it :-(
>> ...
>> any help ?
>> Thanks
>> Serouche
>>
>>
>> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>>   
>> 
>>> Or better yet, create a form specifically for the menu items and
then
>>> importing the items from the file into the form? Then field
>>>   
> validation
>   
>>> is extremely easy...and you don't have nitnoid separate files to
>>> maintain.
>>>
>>> -Original Message-
>>> From: Action Request System discussion list(ARSList)
>>> [mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
>>> Sent: Tuesday, September 04, 2007 12:24 PM
>>> To: arslist@ARSLIST.ORG
>>> Subject: Re: how to read the whole content of a drop-down menu
>>>
>>> ** 
>>> Have you tried pu

Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Serouche Rahimpour

well if I try $CC list$ = $Field B$ that works
but if try (("%" + $CC list$ ) + "%") LIKE $Field B$ that doesn't work.
My guess is that $CC list$ contains one string per line.
So my concern now is how to make this field be red as one string. The 
$PROCESS$ of course doesn't work on the web.

Any help ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:

Yes, it should work.  If you format the LIKE statement correctly, it
should work.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 8:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

many thanks for this feedback. I believe it will most probably work this

way.
How ever, I am working on something pretty close to this idea. And I am 
encountering a problem which I believe I will also have when trying your


solution.
It is the following:
in the field where users type in, they insert email addresses. They do 
so by typing each email address on a new line. And at the moment what I 
don't get the Remedy do is to compare correctly something like (("%" + 
$CC list$) + "%") with the $mailing-list$ field.
That doesn't simply work. I am wondering whether this is my mistake 
somewhere or this because of the every line on my original field ?!? 
Will it work correctly with the solution you are giving ??

...
Serouche




Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  

Does this have to stay as a file? If not, save a copy of the file as a
CSV.  Then create a new support form with one field on it.  Call that
field "Email" or whatever you want.  Use the import tool to import the
email addresses in the file (which is now a CSV) into the form.  Now


you
  

have one Remedy record for every entry in the file.

Now just automate what you want to do with workflow.  Put a hidden


field
  

under your character field on form B, and on Submit (or whatever event
you want), do a SET FIELDS.  Set the hidden field if...

Character Field on Form B = Record in New Form You Just Created

Then have a second active link that throws an error if the hidden


field
  

is not null.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 7:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

what I mean is that Remedy users type in what they are by policy not 
allowed to type i.e mailing-lists

these mailing-lists are in a file outside the Remedy
so my problem is: how can I make the Remedy read the file, compare the



  

content with what people type. And every time a user type in something



  

which is found in that file, the Remedy should say "error guy !"
The file is about 900 lines with one value per line. Of course I could



  

change the format of the file (still being always on my Unix box).
The field where people type in is a character field.
Any help ?



Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  

What do you mean by "...bounce people from adding mailing-lists into 
the CC list field"? Do you mean you want to force people to use the

values as presented in the menu and prevent them from typing stuff
  

in?
  

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 2:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

maybe I shall give more details on my problem and the situation:
I have a file with a list of mailing-lists
I have created a form (A) with one character field which reads the

  
file 
  


and displays it as a menu
I have another form (B) with a character field where people add
  

emails
  

  
  


(CC list).
What I'd like to do is to bounce people from adding mailing-lists
  

into
  

  
  


the CC list field. :-)
...
I can't get it :-(
...
any help ?
Thanks
Serouche


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  

  

Or better yet, create a form specifically for the menu items and


then
  

importing the items from the file into the form? Then field
  


validation
  


is extremely easy...and you don't have nitnoid separate files to
maintain.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
Sent: Tuesday, September 04, 2007 12:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

** 
Have you tried pulling the file that your menu reads from into an

unlimited length, display only field and then using string functions
(such as STRSTR) to find if the

Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Opela, Gary L Contr OC-ALC/ITMA
Serouche,

Is the $CC list$ the list of valid email address from the text file?
Is the $Field B$ the field in which the user enters data. Might there be
more than one email address entered in $Field B$?

Thanks,


Gary Opela, Jr

Sr. Remedy Developer

Leader Communications, Inc.

405 736 3211


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 9:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

well if I try $CC list$ = $Field B$ that works
but if try (("%" + $CC list$ ) + "%") LIKE $Field B$ that doesn't work.
My guess is that $CC list$ contains one string per line.
So my concern now is how to make this field be red as one string. The 
$PROCESS$ of course doesn't work on the web.
Any help ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> Yes, it should work.  If you format the LIKE statement correctly, it
> should work.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Wednesday, September 05, 2007 8:16 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: how to read the whole content of a drop-down menu
>
> many thanks for this feedback. I believe it will most probably work
this
>
> way.
> How ever, I am working on something pretty close to this idea. And I
am 
> encountering a problem which I believe I will also have when trying
your
>
> solution.
> It is the following:
> in the field where users type in, they insert email addresses. They do

> so by typing each email address on a new line. And at the moment what
I 
> don't get the Remedy do is to compare correctly something like (("%" +

> $CC list$) + "%") with the $mailing-list$ field.
> That doesn't simply work. I am wondering whether this is my mistake 
> somewhere or this because of the every line on my original field ?!? 
> Will it work correctly with the solution you are giving ??
> ...
> Serouche
>
>
>
>
> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>   
>> Does this have to stay as a file? If not, save a copy of the file as
a
>> CSV.  Then create a new support form with one field on it.  Call that
>> field "Email" or whatever you want.  Use the import tool to import
the
>> email addresses in the file (which is now a CSV) into the form.  Now
>> 
> you
>   
>> have one Remedy record for every entry in the file.
>>
>> Now just automate what you want to do with workflow.  Put a hidden
>> 
> field
>   
>> under your character field on form B, and on Submit (or whatever
event
>> you want), do a SET FIELDS.  Set the hidden field if...
>>
>> Character Field on Form B = Record in New Form You Just Created
>>
>> Then have a second active link that throws an error if the hidden
>>     
> field
>   
>> is not null.
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
>> Sent: Wednesday, September 05, 2007 7:54 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: how to read the whole content of a drop-down menu
>>
>> what I mean is that Remedy users type in what they are by policy not 
>> allowed to type i.e mailing-lists
>> these mailing-lists are in a file outside the Remedy
>> so my problem is: how can I make the Remedy read the file, compare
the
>> 
>
>   
>> content with what people type. And every time a user type in
something
>> 
>
>   
>> which is found in that file, the Remedy should say "error guy !"
>> The file is about 900 lines with one value per line. Of course I
could
>> 
>
>   
>> change the format of the file (still being always on my Unix box).
>> The field where people type in is a character field.
>> Any help ?
>>
>>
>>
>> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>>   
>> 
>>> What do you mean by "...bounce people from adding mailing-lists into

>>> the CC list field"? Do you mean you want to force people to use the
>>> values as presented in the menu and prevent them from typing stuff
>>>   
> in?
>   
>>> -Original Message-
>>> From: Action Request System discussion list(ARSList)
>>> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
>>> Sent: Wednesday, September 05, 2007 2:43 AM
>>> To: arslist@ARSLIST.ORG
>>> Subject: Re: how to read the whole content of a drop-down menu
&

Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
I think you have the LIKE statement flipped.

Create an Active Link and do a SET FIELDS.  Set from your support form
that contains the records.  I assume the field's name on that form is
'CC List', correct? If so...

SET FIELD IF:

$FIELD B$ LIKE (("%" + 'CC List') + "%")

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 9:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

well if I try $CC list$ = $Field B$ that works
but if try (("%" + $CC list$ ) + "%") LIKE $Field B$ that doesn't work.
My guess is that $CC list$ contains one string per line.
So my concern now is how to make this field be red as one string. The 
$PROCESS$ of course doesn't work on the web.
Any help ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> Yes, it should work.  If you format the LIKE statement correctly, it
> should work.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Wednesday, September 05, 2007 8:16 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: how to read the whole content of a drop-down menu
>
> many thanks for this feedback. I believe it will most probably work
this
>
> way.
> How ever, I am working on something pretty close to this idea. And I
am 
> encountering a problem which I believe I will also have when trying
your
>
> solution.
> It is the following:
> in the field where users type in, they insert email addresses. They do

> so by typing each email address on a new line. And at the moment what
I 
> don't get the Remedy do is to compare correctly something like (("%" +

> $CC list$) + "%") with the $mailing-list$ field.
> That doesn't simply work. I am wondering whether this is my mistake 
> somewhere or this because of the every line on my original field ?!? 
> Will it work correctly with the solution you are giving ??
> ...
> Serouche
>
>
>
>
> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>   
>> Does this have to stay as a file? If not, save a copy of the file as
a
>> CSV.  Then create a new support form with one field on it.  Call that
>> field "Email" or whatever you want.  Use the import tool to import
the
>> email addresses in the file (which is now a CSV) into the form.  Now
>> 
> you
>   
>> have one Remedy record for every entry in the file.
>>
>> Now just automate what you want to do with workflow.  Put a hidden
>> 
> field
>   
>> under your character field on form B, and on Submit (or whatever
event
>> you want), do a SET FIELDS.  Set the hidden field if...
>>
>> Character Field on Form B = Record in New Form You Just Created
>>
>> Then have a second active link that throws an error if the hidden
>>     
> field
>   
>> is not null.
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
>> Sent: Wednesday, September 05, 2007 7:54 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: how to read the whole content of a drop-down menu
>>
>> what I mean is that Remedy users type in what they are by policy not 
>> allowed to type i.e mailing-lists
>> these mailing-lists are in a file outside the Remedy
>> so my problem is: how can I make the Remedy read the file, compare
the
>> 
>
>   
>> content with what people type. And every time a user type in
something
>> 
>
>   
>> which is found in that file, the Remedy should say "error guy !"
>> The file is about 900 lines with one value per line. Of course I
could
>> 
>
>   
>> change the format of the file (still being always on my Unix box).
>> The field where people type in is a character field.
>> Any help ?
>>
>>
>>
>> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>>   
>>     
>>> What do you mean by "...bounce people from adding mailing-lists into

>>> the CC list field"? Do you mean you want to force people to use the
>>> values as presented in the menu and prevent them from typing stuff
>>>   
> in?
>   
>>> -Original Message-
>>> From: Action Request System discussion list(ARSList)
>>> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
>>> Sent: Wednesday, September 05, 2007 2:43 AM
>>> To: arslist@ARSLIST.ORG
>>> Subject: Re: how to read the whole cont

Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Serouche Rahimpour

no.
$CC list$ is about logins. One per line.
$Field B$ is exactly what Kaiser Norm described. i.e one string per entry



Opela, Gary L Contr OC-ALC/ITMA wrote:

Serouche,

Is the $CC list$ the list of valid email address from the text file?
Is the $Field B$ the field in which the user enters data. Might there be
more than one email address entered in $Field B$?

Thanks,


Gary Opela, Jr

Sr. Remedy Developer

Leader Communications, Inc.

405 736 3211


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 9:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

well if I try $CC list$ = $Field B$ that works
but if try (("%" + $CC list$ ) + "%") LIKE $Field B$ that doesn't work.
My guess is that $CC list$ contains one string per line.
So my concern now is how to make this field be red as one string. The 
$PROCESS$ of course doesn't work on the web.

Any help ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  

Yes, it should work.  If you format the LIKE statement correctly, it
should work.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 8:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

many thanks for this feedback. I believe it will most probably work


this
  

way.
How ever, I am working on something pretty close to this idea. And I

am 
  

encountering a problem which I believe I will also have when trying


your
  

solution.
It is the following:
in the field where users type in, they insert email addresses. They do



  

so by typing each email address on a new line. And at the moment what

I 
  

don't get the Remedy do is to compare correctly something like (("%" +



  

$CC list$) + "%") with the $mailing-list$ field.
That doesn't simply work. I am wondering whether this is my mistake 
somewhere or this because of the every line on my original field ?!? 
Will it work correctly with the solution you are giving ??

...
Serouche




Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  


Does this have to stay as a file? If not, save a copy of the file as
  

a
  

CSV.  Then create a new support form with one field on it.  Call that
field "Email" or whatever you want.  Use the import tool to import
  

the
  

email addresses in the file (which is now a CSV) into the form.  Now

  

you
  


have one Remedy record for every entry in the file.

Now just automate what you want to do with workflow.  Put a hidden

  

field
  


under your character field on form B, and on Submit (or whatever
  

event
  

you want), do a SET FIELDS.  Set the hidden field if...

Character Field on Form B = Record in New Form You Just Created

Then have a second active link that throws an error if the hidden

  

field
  


is not null.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 7:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

what I mean is that Remedy users type in what they are by policy not 
allowed to type i.e mailing-lists

these mailing-lists are in a file outside the Remedy
so my problem is: how can I make the Remedy read the file, compare
  

the
  

  
  


content with what people type. And every time a user type in
  

something
  

  
  


which is found in that file, the Remedy should say "error guy !"
The file is about 900 lines with one value per line. Of course I
  

could
  

  
  


change the format of the file (still being always on my Unix box).
The field where people type in is a character field.
Any help ?



Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  

  

What do you mean by "...bounce people from adding mailing-lists into



  

the CC list field"? Do you mean you want to force people to use the
values as presented in the menu and prevent them from typing stuff
  


in?
  


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 2:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

maybe I shall give more details on my problem and the situation:
I have a file with a list of mailing-lists
I have created a form (A) with one character field which reads the

  

file 
  

  

and displays it as a menu
I have another form (B) with a character field where people add
  

Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Grooms, Frederick W
The wildcard(s) in a LIKE statement are on the right side of the LIKE.

Since you have to deal with multiple values in the CC field, what you
will have to do is to loop thru the $CC list$ field and parse the values
into a temp Display Only field and compare the temp field with the
mailing list field.   Something like ...


1.  Set TempField1 = $CC list$   
2.  if TempField1 contains a Return (line feed)   
   grab the value up to the Carriage Return and put it in TempField2

   remove TempField2 (including the Carriage Return) data from
TempField1   
else
   set TempField2 = TempField1   
   set TempField1 = $NULL$   
3.  compare $Field B$ to TempField2   ( $Field B$ LIKE (("%" +
$TempField2$) + "%")  )   
do what you need to if the data is in Temp B   
4.  if TempField1 != $NULL$   ( more values to check)   
goto 2   

Fred


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 9:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

well if I try $CC list$ = $Field B$ that works but if try (("%" + $CC
list$ ) + "%") LIKE $Field B$ that doesn't work.
My guess is that $CC list$ contains one string per line.
So my concern now is how to make this field be red as one string. The
$PROCESS$ of course doesn't work on the web.
Any help ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> Yes, it should work.  If you format the LIKE statement correctly, it
> should work.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Wednesday, September 05, 2007 8:16 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: how to read the whole content of a drop-down menu
>
> many thanks for this feedback. I believe it will most probably work
this
>
> way.
> How ever, I am working on something pretty close to this idea. And I
am 
> encountering a problem which I believe I will also have when trying
your
>
> solution.
> It is the following:
> in the field where users type in, they insert email addresses. They do

> so by typing each email address on a new line. And at the moment what
I 
> don't get the Remedy do is to compare correctly something like (("%" +

> $CC list$) + "%") with the $mailing-list$ field.
> That doesn't simply work. I am wondering whether this is my mistake 
> somewhere or this because of the every line on my original field ?!? 
> Will it work correctly with the solution you are giving ??
> ...
> Serouche
>
>
>
>
> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>   
>> Does this have to stay as a file? If not, save a copy of the file as
a
>> CSV.  Then create a new support form with one field on it.  Call that
>> field "Email" or whatever you want.  Use the import tool to import
the
>> email addresses in the file (which is now a CSV) into the form.  Now
>> 
> you
>   
>> have one Remedy record for every entry in the file.
>>
>> Now just automate what you want to do with workflow.  Put a hidden
>> 
> field
>   
>> under your character field on form B, and on Submit (or whatever
event
>> you want), do a SET FIELDS.  Set the hidden field if...
>>
>> Character Field on Form B = Record in New Form You Just Created
>>
>> Then have a second active link that throws an error if the hidden
>> 
> field
>   
>> is not null.
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
>> Sent: Wednesday, September 05, 2007 7:54 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: how to read the whole content of a drop-down menu
>>
>> what I mean is that Remedy users type in what they are by policy not 
>> allowed to type i.e mailing-lists
>> these mailing-lists are in a file outside the Remedy
>> so my problem is: how can I make the Remedy read the file, compare
the
>> 
>
>   
>> content with what people type. And every time a user type in
something
>> 
>
>   
>> which is found in that file, the Remedy should say "error guy !"
>> The file is about 900 lines with one value per line. Of course I
could
>> 
>
>   
>> change the format of the file (still being always on my Unix box).
>> The field where people type in is a character field.
>> Any help ?
>>
>>
>>
>> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>>   
>>     
>>> What do you mean by "...bounce

Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Serouche Rahimpour
I can't exactly do that because I am firing the AL on the form which 
contains CC list

Thus my AL will look like
'FIELD B' LIKE (("%" + $CC list$) + "%")
So should I understand this has no chance to work ?
Do I need to change the workflow to fire the check on the other form ? 
Then how my submission on form A will check the fire on form B ?
I actually do not see how to run this on the web because the $PROCESS$ 
is not allowed on that platform.

On the user tool ok fine I believe I can do it ...



Kaiser Norm E CIV USAF 96 CS/SCCE wrote:

I think you have the LIKE statement flipped.

Create an Active Link and do a SET FIELDS.  Set from your support form
that contains the records.  I assume the field's name on that form is
'CC List', correct? If so...

SET FIELD IF:

$FIELD B$ LIKE (("%" + 'CC List') + "%")

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 9:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

well if I try $CC list$ = $Field B$ that works
but if try (("%" + $CC list$ ) + "%") LIKE $Field B$ that doesn't work.
My guess is that $CC list$ contains one string per line.
So my concern now is how to make this field be red as one string. The 
$PROCESS$ of course doesn't work on the web.

Any help ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  

Yes, it should work.  If you format the LIKE statement correctly, it
should work.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 8:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

many thanks for this feedback. I believe it will most probably work


this
  

way.
How ever, I am working on something pretty close to this idea. And I

am 
  

encountering a problem which I believe I will also have when trying


your
  

solution.
It is the following:
in the field where users type in, they insert email addresses. They do



  

so by typing each email address on a new line. And at the moment what

I 
  

don't get the Remedy do is to compare correctly something like (("%" +



  

$CC list$) + "%") with the $mailing-list$ field.
That doesn't simply work. I am wondering whether this is my mistake 
somewhere or this because of the every line on my original field ?!? 
Will it work correctly with the solution you are giving ??

...
Serouche




Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  


Does this have to stay as a file? If not, save a copy of the file as
  

a
  

CSV.  Then create a new support form with one field on it.  Call that
field "Email" or whatever you want.  Use the import tool to import
  

the
  

email addresses in the file (which is now a CSV) into the form.  Now

  

you
  


have one Remedy record for every entry in the file.

Now just automate what you want to do with workflow.  Put a hidden

  

field
  


under your character field on form B, and on Submit (or whatever
  

event
  

you want), do a SET FIELDS.  Set the hidden field if...

Character Field on Form B = Record in New Form You Just Created

Then have a second active link that throws an error if the hidden

  

field
  


is not null.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 7:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

what I mean is that Remedy users type in what they are by policy not 
allowed to type i.e mailing-lists

these mailing-lists are in a file outside the Remedy
so my problem is: how can I make the Remedy read the file, compare
  

the
  

  
  


content with what people type. And every time a user type in
  

something
  

  
  


which is found in that file, the Remedy should say "error guy !"
The file is about 900 lines with one value per line. Of course I
  

could
  

  
  


change the format of the file (still being always on my Unix box).
The field where people type in is a character field.
Any help ?



Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
  

  

What do you mean by "...bounce people from adding mailing-lists into



  

the CC list field"? Do you mean you want to force people to use the
values as presented in the menu and prevent them from typing stuff
  


in?
  


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday

Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Grooms, Frederick W
You could always do this in Filters (when they hit the Save). 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 10:14 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

I can't exactly do that because I am firing the AL on the form which
contains CC list Thus my AL will look like 'FIELD B' LIKE (("%" + $CC
list$) + "%") So should I understand this has no chance to work ?
Do I need to change the workflow to fire the check on the other form ? 
Then how my submission on form A will check the fire on form B ?
I actually do not see how to run this on the web because the $PROCESS$
is not allowed on that platform.
On the user tool ok fine I believe I can do it ...



Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> I think you have the LIKE statement flipped.
>
> Create an Active Link and do a SET FIELDS.  Set from your support form

> that contains the records.  I assume the field's name on that form is 
> 'CC List', correct? If so...
>
> SET FIELD IF:
>
> $FIELD B$ LIKE (("%" + 'CC List') + "%")
>
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Wednesday, September 05, 2007 9:19 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: how to read the whole content of a drop-down menu
>
> well if I try $CC list$ = $Field B$ that works but if try (("%" + $CC 
> list$ ) + "%") LIKE $Field B$ that doesn't work.
> My guess is that $CC list$ contains one string per line.
> So my concern now is how to make this field be red as one string. The 
> $PROCESS$ of course doesn't work on the web.
> Any help ?
>
>
> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>   
>> Yes, it should work.  If you format the LIKE statement correctly, it 
>> should work.
>>
>> -Original Message-----
>> From: Action Request System discussion list(ARSList) 
>> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
>> Sent: Wednesday, September 05, 2007 8:16 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: how to read the whole content of a drop-down menu
>>
>> many thanks for this feedback. I believe it will most probably work
>> 
> this
>   
>> way.
>> How ever, I am working on something pretty close to this idea. And I
>> 
> am
>   
>> encountering a problem which I believe I will also have when trying
>> 
> your
>   
>> solution.
>> It is the following:
>> in the field where users type in, they insert email addresses. They 
>> do
>> 
>
>   
>> so by typing each email address on a new line. And at the moment what
>> 
> I
>   
>> don't get the Remedy do is to compare correctly something like (("%" 
>> +
>> 
>
>   
>> $CC list$) + "%") with the $mailing-list$ field.
>> That doesn't simply work. I am wondering whether this is my mistake 
>> somewhere or this because of the every line on my original field ?!?
>> Will it work correctly with the solution you are giving ??
>> ...
>> Serouche
>>
>>
>>
>>
>> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>>   
>> 
>>> Does this have to stay as a file? If not, save a copy of the file as
>>>   
> a
>   
>>> CSV.  Then create a new support form with one field on it.  Call 
>>> that field "Email" or whatever you want.  Use the import tool to 
>>> import
>>>   
> the
>   
>>> email addresses in the file (which is now a CSV) into the form.  Now
>>> 
>>>   
>> you
>>   
>> 
>>> have one Remedy record for every entry in the file.
>>>
>>> Now just automate what you want to do with workflow.  Put a hidden
>>> 
>>>   
>> field
>>   
>> 
>>> under your character field on form B, and on Submit (or whatever
>>>   
> event
>   
>>> you want), do a SET FIELDS.  Set the hidden field if...
>>>
>>> Character Field on Form B = Record in New Form You Just Created
>>>
>>> Then have a second active link that throws an error if the hidden
>>> 
>>>   
>> field
>>   
>> 
>>> is not null.
>>>
>>> -Original Message-
>>> From: Action Request System discussion list(ARSList) 
>>> [mailto:[

Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
Which form is holding the data that you imported from the file?

Which form has the menu with the multi-row field?

What's the name of the field on the form holding the data?

What's the name of the multi-row field?

Let's get some names established so we can all be sure we're on the same
sheet of music.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 10:14 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

I can't exactly do that because I am firing the AL on the form which 
contains CC list
Thus my AL will look like
'FIELD B' LIKE (("%" + $CC list$) + "%")
So should I understand this has no chance to work ?
Do I need to change the workflow to fire the check on the other form ? 
Then how my submission on form A will check the fire on form B ?
I actually do not see how to run this on the web because the $PROCESS$ 
is not allowed on that platform.
On the user tool ok fine I believe I can do it ...



Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> I think you have the LIKE statement flipped.
>
> Create an Active Link and do a SET FIELDS.  Set from your support form
> that contains the records.  I assume the field's name on that form is
> 'CC List', correct? If so...
>
> SET FIELD IF:
>
> $FIELD B$ LIKE (("%" + 'CC List') + "%")
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Wednesday, September 05, 2007 9:19 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: how to read the whole content of a drop-down menu
>
> well if I try $CC list$ = $Field B$ that works
> but if try (("%" + $CC list$ ) + "%") LIKE $Field B$ that doesn't
work.
> My guess is that $CC list$ contains one string per line.
> So my concern now is how to make this field be red as one string. The 
> $PROCESS$ of course doesn't work on the web.
> Any help ?
>
>
> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>   
>> Yes, it should work.  If you format the LIKE statement correctly, it
>> should work.
>>
>> -----Original Message-
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
>> Sent: Wednesday, September 05, 2007 8:16 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: how to read the whole content of a drop-down menu
>>
>> many thanks for this feedback. I believe it will most probably work
>> 
> this
>   
>> way.
>> How ever, I am working on something pretty close to this idea. And I
>> 
> am 
>   
>> encountering a problem which I believe I will also have when trying
>> 
> your
>   
>> solution.
>> It is the following:
>> in the field where users type in, they insert email addresses. They
do
>> 
>
>   
>> so by typing each email address on a new line. And at the moment what
>> 
> I 
>   
>> don't get the Remedy do is to compare correctly something like (("%"
+
>> 
>
>   
>> $CC list$) + "%") with the $mailing-list$ field.
>> That doesn't simply work. I am wondering whether this is my mistake 
>> somewhere or this because of the every line on my original field ?!? 
>> Will it work correctly with the solution you are giving ??
>> ...
>> Serouche
>>
>>
>>
>>
>> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>>   
>> 
>>> Does this have to stay as a file? If not, save a copy of the file as
>>>   
> a
>   
>>> CSV.  Then create a new support form with one field on it.  Call
that
>>> field "Email" or whatever you want.  Use the import tool to import
>>>   
> the
>   
>>> email addresses in the file (which is now a CSV) into the form.  Now
>>> 
>>>   
>> you
>>   
>> 
>>> have one Remedy record for every entry in the file.
>>>
>>> Now just automate what you want to do with workflow.  Put a hidden
>>> 
>>>   
>> field
>>   
>> 
>>> under your character field on form B, and on Submit (or whatever
>>>   
> event
>   
>>> you want), do a SET FIELDS.  Set the hidden field if...
>>>
>>> Character Field on Form B = Record in New Form You Just Created
>>>
>>> Then have a second active link that throws an error if the hi

Re: how to read the whole content of a drop-down menu

2007-09-05 Thread Shellman, David
Serouche,

I think your original question may have lead all of us down a path that
works but is becoming increasingly difficult.  One of your recent
statements has made me rethink your original question.  If I understand
correctly, you want folks to be able to populate a field from a menu but
you don't want them to be able to type in to the field.

Have you tried setting the Display Type on the field to Drop-Down List?
This sets up the menu in a manner that prevents individuals from typing
directly in the field.

Dave

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 11:14 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

I can't exactly do that because I am firing the AL on the form which 
contains CC list
Thus my AL will look like
'FIELD B' LIKE (("%" + $CC list$) + "%")
So should I understand this has no chance to work ?
Do I need to change the workflow to fire the check on the other form ? 
Then how my submission on form A will check the fire on form B ?
I actually do not see how to run this on the web because the $PROCESS$ 
is not allowed on that platform.
On the user tool ok fine I believe I can do it ...



Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> I think you have the LIKE statement flipped.
>
> Create an Active Link and do a SET FIELDS.  Set from your support form
> that contains the records.  I assume the field's name on that form is
> 'CC List', correct? If so...
>
> SET FIELD IF:
>
> $FIELD B$ LIKE (("%" + 'CC List') + "%")
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Wednesday, September 05, 2007 9:19 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: how to read the whole content of a drop-down menu
>
> well if I try $CC list$ = $Field B$ that works
> but if try (("%" + $CC list$ ) + "%") LIKE $Field B$ that doesn't
work.
> My guess is that $CC list$ contains one string per line.
> So my concern now is how to make this field be red as one string. The 
> $PROCESS$ of course doesn't work on the web.
> Any help ?
>
>
> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>   
>> Yes, it should work.  If you format the LIKE statement correctly, it
>> should work.
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
>> Sent: Wednesday, September 05, 2007 8:16 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: how to read the whole content of a drop-down menu
>>
>> many thanks for this feedback. I believe it will most probably work
>> 
> this
>   
>> way.
>> How ever, I am working on something pretty close to this idea. And I
>> 
> am 
>   
>> encountering a problem which I believe I will also have when trying
>> 
> your
>   
>> solution.
>> It is the following:
>> in the field where users type in, they insert email addresses. They
do
>> 
>
>   
>> so by typing each email address on a new line. And at the moment what
>> 
> I 
>   
>> don't get the Remedy do is to compare correctly something like (("%"
+
>> 
>
>   
>> $CC list$) + "%") with the $mailing-list$ field.
>> That doesn't simply work. I am wondering whether this is my mistake 
>> somewhere or this because of the every line on my original field ?!? 
>> Will it work correctly with the solution you are giving ??
>> ...
>> Serouche
>>
>>
>>
>>
>> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>>   
>> 
>>> Does this have to stay as a file? If not, save a copy of the file as
>>>   
> a
>   
>>> CSV.  Then create a new support form with one field on it.  Call
that
>>> field "Email" or whatever you want.  Use the import tool to import
>>>   
> the
>   
>>> email addresses in the file (which is now a CSV) into the form.  Now
>>> 
>>>   
>> you
>>   
>> 
>>> have one Remedy record for every entry in the file.
>>>
>>> Now just automate what you want to do with workflow.  Put a hidden
>>> 
>>>       
>> field
>>   
>> 
>>> under your character field on form B, and on Submit (or whatever
>>>   
> event
>   
>>> you want), do a SET FIELDS.  Set the hidden field if...
>

Re: how to read the whole content of a drop-down menu

2007-09-06 Thread Serouche Rahimpour

Hi,

sorry my concern lead everyone into confusion.
So I'll try to explain my problem from scratch and in a simple way.
I have a form let say A. In that form I have a character field called CC 
list.
People can add logins in that field so each login corresponds to an 
email address.
What I want to do is simply: do not allow people from putting in that 
field some logins.

These later are mailing-lists.
So I though I could put all these mailing-lists in a file and read from 
that file and compare with what is typed in.

...
At this point I make it short because I tried different solutions either 
form myself or solutions given by you gentlemen of this list.

...
Anyway, the problem I have at the end is my SET FIELD does not work if I 
use something like (("%" + $CC list) + "%") LIKE 'My Mailing-list'
No matter if 'My Mailing-list' is stored as a file and red in a form 
through a menu. Or if 'My Mailing-list' is a form with for every 
mailing-list a record.


Also no matter how I write the SET FIELD . i.e it also doesn't work if I 
write 'My Mailing-list' LIKE (("%" + $CC list) + "%")

...
I hope I was clear enough.
...
Any help/idea/suggestion will be very welcomed.
...
I am about to try the solution given by Fred Grooms with 2 tempfields.
...
Serouche



Shellman, David wrote:

Serouche,

I think your original question may have lead all of us down a path that
works but is becoming increasingly difficult.  One of your recent
statements has made me rethink your original question.  If I understand
correctly, you want folks to be able to populate a field from a menu but
you don't want them to be able to type in to the field.

Have you tried setting the Display Type on the field to Drop-Down List?
This sets up the menu in a manner that prevents individuals from typing
directly in the field.

Dave

  


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Re: how to read the whole content of a drop-down menu

2007-09-06 Thread Shellman, David
I would suggest using the Drop-Down List on the CC List field for the
menu.  This will stop folks from manually typing values.  I would then
have an Active Link that fires on menu choice to set another field with
the corresponding mailing list.  The Active Link would be set up to
append to this field.

Dave   

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Thursday, September 06, 2007 3:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

Hi,

sorry my concern lead everyone into confusion.
So I'll try to explain my problem from scratch and in a simple way.
I have a form let say A. In that form I have a character field called CC

list.
People can add logins in that field so each login corresponds to an 
email address.
What I want to do is simply: do not allow people from putting in that 
field some logins.
These later are mailing-lists.
So I though I could put all these mailing-lists in a file and read from 
that file and compare with what is typed in.
...
At this point I make it short because I tried different solutions either

form myself or solutions given by you gentlemen of this list.
...
Anyway, the problem I have at the end is my SET FIELD does not work if I

use something like (("%" + $CC list) + "%") LIKE 'My Mailing-list'
No matter if 'My Mailing-list' is stored as a file and red in a form 
through a menu. Or if 'My Mailing-list' is a form with for every 
mailing-list a record.

Also no matter how I write the SET FIELD . i.e it also doesn't work if I

write 'My Mailing-list' LIKE (("%" + $CC list) + "%")
...
I hope I was clear enough.
...
Any help/idea/suggestion will be very welcomed.
...
I am about to try the solution given by Fred Grooms with 2 tempfields.
...
Serouche



Shellman, David wrote:
> Serouche,
>
> I think your original question may have lead all of us down a path
that
> works but is becoming increasingly difficult.  One of your recent
> statements has made me rethink your original question.  If I
understand
> correctly, you want folks to be able to populate a field from a menu
but
> you don't want them to be able to type in to the field.
>
> Have you tried setting the Display Type on the field to Drop-Down
List?
> This sets up the menu in a manner that prevents individuals from
typing
> directly in the field.
>
> Dave
>
>   


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Re: how to read the whole content of a drop-down menu

2007-09-06 Thread Serouche Rahimpour

many thanks to the people who added comments to this issue.
FYI, at the end, I did something pretty similar to the solution 
presented here by Fred.
At the same time I wrote my first Filter Guide so I got to know how 
goood the Remedy is !


What I do is:

1- if CC list != $NULL$
   then tempfield-1 = CC List
2- tempfield-2 = first line of tempfield-1
3- check if mailing-list exist for this tempfield-2
4- if not, clean first line of tempfield-1 and tempfield-2
5- if next line exist in tempfield-1 go to 2 and loop

:-)
...
now I have something more difficult to do.
So I'll probably get back to you later on the to-be-followed ;-)

Cheers
Serouche



Grooms, Frederick W wrote:

The wildcard(s) in a LIKE statement are on the right side of the LIKE.

Since you have to deal with multiple values in the CC field, what you
will have to do is to loop thru the $CC list$ field and parse the values
into a temp Display Only field and compare the temp field with the
mailing list field.   Something like ...


1.  Set TempField1 = $CC list$   
2.  if TempField1 contains a Return (line feed)   
   grab the value up to the Carriage Return and put it in TempField2


   remove TempField2 (including the Carriage Return) data from
TempField1   
else
   set TempField2 = TempField1   
   set TempField1 = $NULL$   
3.  compare $Field B$ to TempField2   ( $Field B$ LIKE (("%" +
$TempField2$) + "%")  )   
do what you need to if the data is in Temp B   
4.  if TempField1 != $NULL$   ( more values to check)   
goto 2   


Fred

  


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Re: how to read the whole content of a drop-down menu

2007-09-06 Thread Heider, Stephen
Serouche,

I would use a regular form to hold each of the banned email addresses,
as suggested by Norm.  Besides making it easier to search  using a
regular form allows for easy updating. You could also delegate the
responsibility for maintaining the content of this form to someone else.

In a set of active links loop through each email address the user
entered in the $CC List$ field.  Use a Set Fields command to search the
new BannedEmailAddress form to see if the address is found.  If found,
then display a message to the user.

To loop through each email address in the $CC List$ field test for the
separator (space, comma, semi-colon, etc.) in the Run If qualification.
Use a Set Fields with the LEFT() and STRSTR() functions to extract out a
single email address to a temp field.  

For example,

AL1 - Execution Order 1
Run If: blank
If Action 1: Set Fields the value of $CC List$ to $zTmp Char1$

AL2 - Execution Order 2
Run If: 'zTmp Char 1' LIKE "%,%"
If Action 1: Set Fields the value of RTRIM(LTRIM(LEFT($zTmp Char 1$,
STRSTR($zTmp Char 1$,  "," to $zTmp Char 2$
If Action 2: Set Fields the value of RTRIM(LTRIM(SUBSTR($zTmp Char 1$,
STRSTR($zTmp Char 1$,  ",") + 1))) to $zTmp Char 1$
Else Action 1: Set Fields the value of RTRIM(LTRIM($zTmp Char 1$)) to
$zTmp Char 2$
Else Action 2: Set Fields the value of $NULL$ to $zTmp Char 1$

AL3 - Execution Order 3
Run If: 'zTmp Char 2' > ""
If Action 1: Set Fields from the BannedEmailAddress form with 'Email
Address' = $zTmp Char 2$  ...the Request ID of the matching
BannedEmailAddress record is stored in $zTmp Char 3$

AL4 - Execution Order 4
Run If: 'zTmp Char 2' > "" AND 'zTmp Char 3' !=  $NULL$
If Action 1: Message of   Address $zTmp Char 2$ is banned.
If Action 2: Goto 1000

AL5 - Execution Order 5
Run If: 'zTmp Char 1' != $NULL$
If Action 1: Goto 2


The above example uses the comma as the separator. You could use the
REPLACE() function in AL1 to change spaces, semi-colons, etc into
commas.

HTH

Stephen
Remedy Skilled Professional


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Thursday, September 06, 2007 3:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

Hi,

sorry my concern lead everyone into confusion.
So I'll try to explain my problem from scratch and in a simple way.
I have a form let say A. In that form I have a character field called CC

list.
People can add logins in that field so each login corresponds to an 
email address.
What I want to do is simply: do not allow people from putting in that 
field some logins.
These later are mailing-lists.
So I though I could put all these mailing-lists in a file and read from 
that file and compare with what is typed in.
...
At this point I make it short because I tried different solutions either

form myself or solutions given by you gentlemen of this list.
...
Anyway, the problem I have at the end is my SET FIELD does not work if I

use something like (("%" + $CC list) + "%") LIKE 'My Mailing-list'
No matter if 'My Mailing-list' is stored as a file and red in a form 
through a menu. Or if 'My Mailing-list' is a form with for every 
mailing-list a record.

Also no matter how I write the SET FIELD . i.e it also doesn't work if I

write 'My Mailing-list' LIKE (("%" + $CC list) + "%")
...
I hope I was clear enough.
...
Any help/idea/suggestion will be very welcomed.
...
I am about to try the solution given by Fred Grooms with 2 tempfields.
...
Serouche



Shellman, David wrote:
> Serouche,
>
> I think your original question may have lead all of us down a path
that
> works but is becoming increasingly difficult.  One of your recent
> statements has made me rethink your original question.  If I
understand
> correctly, you want folks to be able to populate a field from a menu
but
> you don't want them to be able to type in to the field.
>
> Have you tried setting the Display Type on the field to Drop-Down
List?
> This sets up the menu in a manner that prevents individuals from
typing
> directly in the field.
>
> Dave
>
>   


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Re: how to read the whole content of a drop-down menu

2007-09-06 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
While this will certainly work, I still think it's more complicated than
it needs to be.

Using a LIKE statement can be used to find a match with a "banned"
record.  Set a hidden display only field with that value.  Do that with
AL1.  With AL2, if the hidden field is not null, throw error.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, September 06, 2007 8:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

Serouche,

I would use a regular form to hold each of the banned email addresses,
as suggested by Norm.  Besides making it easier to search  using a
regular form allows for easy updating. You could also delegate the
responsibility for maintaining the content of this form to someone else.

In a set of active links loop through each email address the user
entered in the $CC List$ field.  Use a Set Fields command to search the
new BannedEmailAddress form to see if the address is found.  If found,
then display a message to the user.

To loop through each email address in the $CC List$ field test for the
separator (space, comma, semi-colon, etc.) in the Run If qualification.
Use a Set Fields with the LEFT() and STRSTR() functions to extract out a
single email address to a temp field.  

For example,

AL1 - Execution Order 1
Run If: blank
If Action 1: Set Fields the value of $CC List$ to $zTmp Char1$

AL2 - Execution Order 2
Run If: 'zTmp Char 1' LIKE "%,%"
If Action 1: Set Fields the value of RTRIM(LTRIM(LEFT($zTmp Char 1$,
STRSTR($zTmp Char 1$,  "," to $zTmp Char 2$
If Action 2: Set Fields the value of RTRIM(LTRIM(SUBSTR($zTmp Char 1$,
STRSTR($zTmp Char 1$,  ",") + 1))) to $zTmp Char 1$
Else Action 1: Set Fields the value of RTRIM(LTRIM($zTmp Char 1$)) to
$zTmp Char 2$
Else Action 2: Set Fields the value of $NULL$ to $zTmp Char 1$

AL3 - Execution Order 3
Run If: 'zTmp Char 2' > ""
If Action 1: Set Fields from the BannedEmailAddress form with 'Email
Address' = $zTmp Char 2$  ...the Request ID of the matching
BannedEmailAddress record is stored in $zTmp Char 3$

AL4 - Execution Order 4
Run If: 'zTmp Char 2' > "" AND 'zTmp Char 3' !=  $NULL$
If Action 1: Message of   Address $zTmp Char 2$ is banned.
If Action 2: Goto 1000

AL5 - Execution Order 5
Run If: 'zTmp Char 1' != $NULL$
If Action 1: Goto 2


The above example uses the comma as the separator. You could use the
REPLACE() function in AL1 to change spaces, semi-colons, etc into
commas.

HTH

Stephen
Remedy Skilled Professional


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Thursday, September 06, 2007 3:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

Hi,

sorry my concern lead everyone into confusion.
So I'll try to explain my problem from scratch and in a simple way.
I have a form let say A. In that form I have a character field called CC

list.
People can add logins in that field so each login corresponds to an 
email address.
What I want to do is simply: do not allow people from putting in that 
field some logins.
These later are mailing-lists.
So I though I could put all these mailing-lists in a file and read from 
that file and compare with what is typed in.
...
At this point I make it short because I tried different solutions either

form myself or solutions given by you gentlemen of this list.
...
Anyway, the problem I have at the end is my SET FIELD does not work if I

use something like (("%" + $CC list) + "%") LIKE 'My Mailing-list'
No matter if 'My Mailing-list' is stored as a file and red in a form 
through a menu. Or if 'My Mailing-list' is a form with for every 
mailing-list a record.

Also no matter how I write the SET FIELD . i.e it also doesn't work if I

write 'My Mailing-list' LIKE (("%" + $CC list) + "%")
...
I hope I was clear enough.
...
Any help/idea/suggestion will be very welcomed.
...
I am about to try the solution given by Fred Grooms with 2 tempfields.
...
Serouche



Shellman, David wrote:
> Serouche,
>
> I think your original question may have lead all of us down a path
that
> works but is becoming increasingly difficult.  One of your recent
> statements has made me rethink your original question.  If I
understand
> correctly, you want folks to be able to populate a field from a menu
but
> you don't want them to be able to type in to the field.
>
> Have you tried setting the Display Type on the field to Drop-Down
List?
> This sets up the menu in a manner that prevents individuals from
typing
> directly in the field.
>
> Dave
>
>   

___

Re: how to read the whole content of a drop-down menu

2007-09-06 Thread Serouche Rahimpour

again many thanks to you guys for your ideas and guidelines.
But this problem has been resolved.
Cheers
Serouche


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:

While this will certainly work, I still think it's more complicated than
it needs to be.

Using a LIKE statement can be used to find a match with a "banned"
record.  Set a hidden display only field with that value.  Do that with
AL1.  With AL2, if the hidden field is not null, throw error.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, September 06, 2007 8:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to read the whole content of a drop-down menu

Serouche,

I would use a regular form to hold each of the banned email addresses,
as suggested by Norm.  Besides making it easier to search  using a
regular form allows for easy updating. You could also delegate the
responsibility for maintaining the content of this form to someone else.

In a set of active links loop through each email address the user
entered in the $CC List$ field.  Use a Set Fields command to search the
new BannedEmailAddress form to see if the address is found.  If found,
then display a message to the user.

To loop through each email address in the $CC List$ field test for the
separator (space, comma, semi-colon, etc.) in the Run If qualification.
Use a Set Fields with the LEFT() and STRSTR() functions to extract out a
single email address to a temp field.  


For example,

AL1 - Execution Order 1
Run If: blank
If Action 1: Set Fields the value of $CC List$ to $zTmp Char1$

AL2 - Execution Order 2
Run If: 'zTmp Char 1' LIKE "%,%"
If Action 1: Set Fields the value of RTRIM(LTRIM(LEFT($zTmp Char 1$,
STRSTR($zTmp Char 1$,  "," to $zTmp Char 2$
If Action 2: Set Fields the value of RTRIM(LTRIM(SUBSTR($zTmp Char 1$,
STRSTR($zTmp Char 1$,  ",") + 1))) to $zTmp Char 1$
Else Action 1: Set Fields the value of RTRIM(LTRIM($zTmp Char 1$)) to
$zTmp Char 2$
Else Action 2: Set Fields the value of $NULL$ to $zTmp Char 1$

AL3 - Execution Order 3
Run If: 'zTmp Char 2' > ""
If Action 1: Set Fields from the BannedEmailAddress form with 'Email
Address' = $zTmp Char 2$  ...the Request ID of the matching
BannedEmailAddress record is stored in $zTmp Char 3$

AL4 - Execution Order 4
Run If: 'zTmp Char 2' > "" AND 'zTmp Char 3' !=  $NULL$
If Action 1: Message of   Address $zTmp Char 2$ is banned.
If Action 2: Goto 1000

AL5 - Execution Order 5
Run If: 'zTmp Char 1' != $NULL$
If Action 1: Goto 2


The above example uses the comma as the separator. You could use the
REPLACE() function in AL1 to change spaces, semi-colons, etc into
commas.

HTH

Stephen
Remedy Skilled Professional
  


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