Re: java.lang.OutOfMemoryError issue

2011-04-04 Thread Joe Martin D'Souza

I was about to say that as well when I saw Axton's email.. GC does help improve 
performance on JVM’s..

Joe

From: Axton 
Sent: Monday, April 04, 2011 3:39 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: java.lang.OutOfMemoryError issue

** http://www.oracle.com/technetwork/java/hotspotfaq-138619.html#gc_heap_32bit


On Mon, Apr 4, 2011 at 2:36 PM, Axton  wrote:

  You need to increase the max heap size (Xmx).  You should be able to increase 
this to 1400mb without issue on Windows using a 32-bit JRE. 


  Axton


  On Mon, Apr 4, 2011 at 2:21 PM, Martinez, Marcelo A  
wrote:

I had a similar issue with Mid Tier 7.6.03 .. I had originally set the java 
heap size to -Xms1024m -Xmx1024m.
Got the issue fixed by setting the java heap size to -Xms256m -Xmx1024m.





-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pruitt, Christopher (Bank of America 
Account)
Sent: Monday, April 04, 2011 2:13 PM
To: arslist@ARSLIST.ORG
Subject: java.lang.OutOfMemoryError issue

Hello Fellow Listers.

We are trying to up upgrade our Mid-Tier server from the original release 
of 7.1 to 7.1 patch 9. We are stumped as to why we are getting the 
java.lang.OutOfMemoryError.

We have tried everything we can think of. We upgraded the memory on the 
server to 12 gb, per BMC support recommendation.
We set the java heap as follows: "D:\Program 
Files\Java\jdk1.5.0_14\bin\java" -Xms1024m -Xmx1024m -classpath
We tried to go beyond 1024m but the java would not run or the ServletExec 
would not recognize it, not sure which was the case.

We are stumped here. Submitted a ticket with BMC Support and they are 
offering no help at all. In fact, they stated the following: "ServletExec has 
been discontinued by New Atlanta, and we provide no longer support for this 
product..."

Great reply from BMC support, just great. They recommend we remove it and 
go to Tomcat. We wish we had the option but we don't. We are moving to new 
servers and we will have the option to go with Tomcat but  that is 9 to 12 
months away, at the earliest. So can anyone tell me what else we can do or try 
to get this working?

Our environment.
The server is a Dell PowerEdge 2650 running Windows Server 2003 5.2 on x86 
with 12 gb of Memory running with the Physical Address Extension set. We are 
running New Atlanta ServletExec 5.0.0.10. The server is running java.version 
1.5.0_14 - java.runtime.version 1.5.0_14-b03. The server it is connecting to is 
a UNIX Sun OS5.9 running on Oracle 10g.

Christopher Pruitt
HP Enterprise Services
Bank of America Account | CIA - Integrated Applications | IW Infrastructure 
Team
+1.972.605.7702 office | christopher.pru...@hp.com

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Re: java.lang.OutOfMemoryError issue

2011-04-04 Thread Rick Cook
BMC's latest mid-tier tuning WP shows that the min: 1024 max: 1536 works
well with ITSM 7+.  I am using those settings without issue.

Rick

On Mon, Apr 4, 2011 at 12:36 PM, Axton  wrote:

> ** You need to increase the max heap size (Xmx).  You should be able to
> increase this to 1400mb without issue on Windows using a 32-bit JRE.
>
> Axton
>
> On Mon, Apr 4, 2011 at 2:21 PM, Martinez, Marcelo A wrote:
>
>> I had a similar issue with Mid Tier 7.6.03 .. I had originally set the
>> java heap size to -Xms1024m -Xmx1024m.
>> Got the issue fixed by setting the java heap size to -Xms256m -Xmx1024m.
>>
>>
>>
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] On Behalf Of Pruitt, Christopher (Bank of America
>> Account)
>> Sent: Monday, April 04, 2011 2:13 PM
>> To: arslist@ARSLIST.ORG
>> Subject: java.lang.OutOfMemoryError issue
>>
>> Hello Fellow Listers.
>>
>> We are trying to up upgrade our Mid-Tier server from the original release
>> of 7.1 to 7.1 patch 9. We are stumped as to why we are getting the
>> java.lang.OutOfMemoryError.
>>
>> We have tried everything we can think of. We upgraded the memory on the
>> server to 12 gb, per BMC support recommendation.
>> We set the java heap as follows: "D:\Program
>> Files\Java\jdk1.5.0_14\bin\java" -Xms1024m -Xmx1024m -classpath
>> We tried to go beyond 1024m but the java would not run or the ServletExec
>> would not recognize it, not sure which was the case.
>>
>> We are stumped here. Submitted a ticket with BMC Support and they are
>> offering no help at all. In fact, they stated the following: "ServletExec
>> has been discontinued by New Atlanta, and we provide no longer support for
>> this product..."
>>
>> Great reply from BMC support, just great. They recommend we remove it and
>> go to Tomcat. We wish we had the option but we don't. We are moving to new
>> servers and we will have the option to go with Tomcat but  that is 9 to 12
>> months away, at the earliest. So can anyone tell me what else we can do or
>> try to get this working?
>>
>> Our environment.
>> The server is a Dell PowerEdge 2650 running Windows Server 2003 5.2 on x86
>> with 12 gb of Memory running with the Physical Address Extension set. We are
>> running New Atlanta ServletExec 5.0.0.10. The server is running java.version
>> 1.5.0_14 - java.runtime.version 1.5.0_14-b03. The server it is connecting to
>> is a UNIX Sun OS5.9 running on Oracle 10g.
>>
>> Christopher Pruitt
>> HP Enterprise Services
>> Bank of America Account | CIA - Integrated Applications | IW
>> Infrastructure Team
>> +1.972.605.7702 office | christopher.pru...@hp.com
>>
>>
>> ___
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>>
>>
>> ___
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>>
>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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Re: java.lang.OutOfMemoryError issue

2011-04-04 Thread Axton
http://www.oracle.com/technetwork/java/hotspotfaq-138619.html#gc_heap_32bit

On Mon, Apr 4, 2011 at 2:36 PM, Axton  wrote:

> You need to increase the max heap size (Xmx).  You should be able to
> increase this to 1400mb without issue on Windows using a 32-bit JRE.
>
> Axton
>
> On Mon, Apr 4, 2011 at 2:21 PM, Martinez, Marcelo A wrote:
>
>> I had a similar issue with Mid Tier 7.6.03 .. I had originally set the
>> java heap size to -Xms1024m -Xmx1024m.
>> Got the issue fixed by setting the java heap size to -Xms256m -Xmx1024m.
>>
>>
>>
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] On Behalf Of Pruitt, Christopher (Bank of America
>> Account)
>> Sent: Monday, April 04, 2011 2:13 PM
>> To: arslist@ARSLIST.ORG
>> Subject: java.lang.OutOfMemoryError issue
>>
>> Hello Fellow Listers.
>>
>> We are trying to up upgrade our Mid-Tier server from the original release
>> of 7.1 to 7.1 patch 9. We are stumped as to why we are getting the
>> java.lang.OutOfMemoryError.
>>
>> We have tried everything we can think of. We upgraded the memory on the
>> server to 12 gb, per BMC support recommendation.
>> We set the java heap as follows: "D:\Program
>> Files\Java\jdk1.5.0_14\bin\java" -Xms1024m -Xmx1024m -classpath
>> We tried to go beyond 1024m but the java would not run or the ServletExec
>> would not recognize it, not sure which was the case.
>>
>> We are stumped here. Submitted a ticket with BMC Support and they are
>> offering no help at all. In fact, they stated the following: "ServletExec
>> has been discontinued by New Atlanta, and we provide no longer support for
>> this product..."
>>
>> Great reply from BMC support, just great. They recommend we remove it and
>> go to Tomcat. We wish we had the option but we don't. We are moving to new
>> servers and we will have the option to go with Tomcat but  that is 9 to 12
>> months away, at the earliest. So can anyone tell me what else we can do or
>> try to get this working?
>>
>> Our environment.
>> The server is a Dell PowerEdge 2650 running Windows Server 2003 5.2 on x86
>> with 12 gb of Memory running with the Physical Address Extension set. We are
>> running New Atlanta ServletExec 5.0.0.10. The server is running java.version
>> 1.5.0_14 - java.runtime.version 1.5.0_14-b03. The server it is connecting to
>> is a UNIX Sun OS5.9 running on Oracle 10g.
>>
>> Christopher Pruitt
>> HP Enterprise Services
>> Bank of America Account | CIA - Integrated Applications | IW
>> Infrastructure Team
>> +1.972.605.7702 office | christopher.pru...@hp.com
>>
>>
>> ___
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>>
>>
>> ___
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>>
>
>

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Re: java.lang.OutOfMemoryError issue

2011-04-04 Thread Axton
You need to increase the max heap size (Xmx).  You should be able to
increase this to 1400mb without issue on Windows using a 32-bit JRE.

Axton

On Mon, Apr 4, 2011 at 2:21 PM, Martinez, Marcelo A wrote:

> I had a similar issue with Mid Tier 7.6.03 .. I had originally set the java
> heap size to -Xms1024m -Xmx1024m.
> Got the issue fixed by setting the java heap size to -Xms256m -Xmx1024m.
>
>
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Pruitt, Christopher (Bank of America
> Account)
> Sent: Monday, April 04, 2011 2:13 PM
> To: arslist@ARSLIST.ORG
> Subject: java.lang.OutOfMemoryError issue
>
> Hello Fellow Listers.
>
> We are trying to up upgrade our Mid-Tier server from the original release
> of 7.1 to 7.1 patch 9. We are stumped as to why we are getting the
> java.lang.OutOfMemoryError.
>
> We have tried everything we can think of. We upgraded the memory on the
> server to 12 gb, per BMC support recommendation.
> We set the java heap as follows: "D:\Program
> Files\Java\jdk1.5.0_14\bin\java" -Xms1024m -Xmx1024m -classpath
> We tried to go beyond 1024m but the java would not run or the ServletExec
> would not recognize it, not sure which was the case.
>
> We are stumped here. Submitted a ticket with BMC Support and they are
> offering no help at all. In fact, they stated the following: "ServletExec
> has been discontinued by New Atlanta, and we provide no longer support for
> this product..."
>
> Great reply from BMC support, just great. They recommend we remove it and
> go to Tomcat. We wish we had the option but we don't. We are moving to new
> servers and we will have the option to go with Tomcat but  that is 9 to 12
> months away, at the earliest. So can anyone tell me what else we can do or
> try to get this working?
>
> Our environment.
> The server is a Dell PowerEdge 2650 running Windows Server 2003 5.2 on x86
> with 12 gb of Memory running with the Physical Address Extension set. We are
> running New Atlanta ServletExec 5.0.0.10. The server is running java.version
> 1.5.0_14 - java.runtime.version 1.5.0_14-b03. The server it is connecting to
> is a UNIX Sun OS5.9 running on Oracle 10g.
>
> Christopher Pruitt
> HP Enterprise Services
> Bank of America Account | CIA - Integrated Applications | IW Infrastructure
> Team
> +1.972.605.7702 office | christopher.pru...@hp.com
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>

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Re: java.lang.OutOfMemoryError issue

2011-04-04 Thread Matt Reinfeldt
Chris,

Look again at Andrew's mail... add this:

-XX:MaxPermSize=256m

to your Java startup for SE... seems to resolve quite a few memory issues,
even in the 7.1 series.

Good luck,

Matt

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pruitt, Christopher (Bank of
America Account)
Sent: Monday, April 04, 2011 2:13 PM
To: arslist@ARSLIST.ORG
Subject: java.lang.OutOfMemoryError issue

Hello Fellow Listers.

We are trying to up upgrade our Mid-Tier server from the original release of
7.1 to 7.1 patch 9. We are stumped as to why we are getting the
java.lang.OutOfMemoryError.

We have tried everything we can think of. We upgraded the memory on the
server to 12 gb, per BMC support recommendation.
We set the java heap as follows: "D:\Program
Files\Java\jdk1.5.0_14\bin\java" -Xms1024m -Xmx1024m -classpath
We tried to go beyond 1024m but the java would not run or the ServletExec
would not recognize it, not sure which was the case.

We are stumped here. Submitted a ticket with BMC Support and they are
offering no help at all. In fact, they stated the following: "ServletExec
has been discontinued by New Atlanta, and we provide no longer support for
this product..."

Great reply from BMC support, just great. They recommend we remove it and go
to Tomcat. We wish we had the option but we don't. We are moving to new
servers and we will have the option to go with Tomcat but  that is 9 to 12
months away, at the earliest. So can anyone tell me what else we can do or
try to get this working?

Our environment.
The server is a Dell PowerEdge 2650 running Windows Server 2003 5.2 on x86
with 12 gb of Memory running with the Physical Address Extension set. We are
running New Atlanta ServletExec 5.0.0.10. The server is running java.version
1.5.0_14 - java.runtime.version 1.5.0_14-b03. The server it is connecting to
is a UNIX Sun OS5.9 running on Oracle 10g.

Christopher Pruitt
HP Enterprise Services
Bank of America Account | CIA - Integrated Applications | IW Infrastructure
Team
+1.972.605.7702 office | christopher.pru...@hp.com


___
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Re: java.lang.OutOfMemoryError issue

2011-04-04 Thread Martinez, Marcelo A
I had a similar issue with Mid Tier 7.6.03 .. I had originally set the java 
heap size to -Xms1024m -Xmx1024m.
Got the issue fixed by setting the java heap size to -Xms256m -Xmx1024m.




-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pruitt, Christopher (Bank of America 
Account)
Sent: Monday, April 04, 2011 2:13 PM
To: arslist@ARSLIST.ORG
Subject: java.lang.OutOfMemoryError issue

Hello Fellow Listers.

We are trying to up upgrade our Mid-Tier server from the original release of 
7.1 to 7.1 patch 9. We are stumped as to why we are getting the 
java.lang.OutOfMemoryError.

We have tried everything we can think of. We upgraded the memory on the server 
to 12 gb, per BMC support recommendation.
We set the java heap as follows: "D:\Program Files\Java\jdk1.5.0_14\bin\java" 
-Xms1024m -Xmx1024m -classpath
We tried to go beyond 1024m but the java would not run or the ServletExec would 
not recognize it, not sure which was the case.

We are stumped here. Submitted a ticket with BMC Support and they are offering 
no help at all. In fact, they stated the following: "ServletExec has been 
discontinued by New Atlanta, and we provide no longer support for this 
product..."

Great reply from BMC support, just great. They recommend we remove it and go to 
Tomcat. We wish we had the option but we don't. We are moving to new servers 
and we will have the option to go with Tomcat but  that is 9 to 12 months away, 
at the earliest. So can anyone tell me what else we can do or try to get this 
working?

Our environment.
The server is a Dell PowerEdge 2650 running Windows Server 2003 5.2 on x86 with 
12 gb of Memory running with the Physical Address Extension set. We are running 
New Atlanta ServletExec 5.0.0.10. The server is running java.version 1.5.0_14 - 
java.runtime.version 1.5.0_14-b03. The server it is connecting to is a UNIX Sun 
OS5.9 running on Oracle 10g.

Christopher Pruitt
HP Enterprise Services
Bank of America Account | CIA - Integrated Applications | IW Infrastructure Team
+1.972.605.7702 office | christopher.pru...@hp.com

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

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java.lang.OutOfMemoryError issue

2011-04-04 Thread Pruitt, Christopher (Bank of America Account)
Hello Fellow Listers.

We are trying to up upgrade our Mid-Tier server from the original release of 
7.1 to 7.1 patch 9. We are stumped as to why we are getting the 
java.lang.OutOfMemoryError.

We have tried everything we can think of. We upgraded the memory on the server 
to 12 gb, per BMC support recommendation.
We set the java heap as follows: "D:\Program Files\Java\jdk1.5.0_14\bin\java" 
-Xms1024m -Xmx1024m -classpath
We tried to go beyond 1024m but the java would not run or the ServletExec would 
not recognize it, not sure which was the case.

We are stumped here. Submitted a ticket with BMC Support and they are offering 
no help at all. In fact, they stated the following: "ServletExec has been 
discontinued by New Atlanta, and we provide no longer support for this 
product..."

Great reply from BMC support, just great. They recommend we remove it and go to 
Tomcat. We wish we had the option but we don't. We are moving to new servers 
and we will have the option to go with Tomcat but  that is 9 to 12 months away, 
at the earliest. So can anyone tell me what else we can do or try to get this 
working?

Our environment.
The server is a Dell PowerEdge 2650 running Windows Server 2003 5.2 on x86 with 
12 gb of Memory running with the Physical Address Extension set. We are running 
New Atlanta ServletExec 5.0.0.10. The server is running java.version 1.5.0_14 - 
java.runtime.version 1.5.0_14-b03. The server it is connecting to is a UNIX Sun 
OS5.9 running on Oracle 10g.

Christopher Pruitt
HP Enterprise Services
Bank of America Account | CIA - Integrated Applications | IW Infrastructure Team
+1.972.605.7702 office | christopher.pru...@hp.com

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"