Re: [Asterisk-Users] Call Queue Transfer
On 05/02/06 20:50 Josué Conti said the following: To activate the transferences of calls in asterisk, I effected: SIP.CONF in sip of the agent I qualified canreinvite=no, so that asterisk monitors this transference. EXTENSIONS.CONF I qualified the parameters tT in the command Dial FEATURES.CONF I qualified [ featuremap ] to blindxfer = # ; to atxfer = * 7 did you use the t and T options to Queue() in the dialplan ? -- Regards, /\_/\ All dogs go to heaven. [EMAIL PROTECTED](0 0)http://www.alphaque.com/ +==oOO--(_)--OOo==+ | for a in past present future; do| | for b in clients employers associates relatives neighbours pets; do | | echo The opinions here in no way reflect the opinions of my $a $b. | | done; done | +=+ ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Call Queue Transfer
HiDinesh, thanks for help me. To activate the transferences of calls in asterisk, I effected: SIP.CONF in sip of the agent I qualified canreinvite=no, so that asterisk monitors this transference. EXTENSIONS.CONF I qualified the parameters tT in the command Dial FEATURES.CONF I qualified [ featuremap ] to blindxfer = # ; to atxfer = * 7 Greetings Josué 2006/5/1, Dinesh Nair [EMAIL PROTECTED]: On 04/29/06 20:15 Josué Conti said the following: Dinesh the agents they receive a call and this call will have to be transferred, them uses only functions hold and trnsf in devicei'm not sure how the polycom's hold and trnsf buttons are mapped, but usingblindxfer and atxfer dtmf keypresses marks the agent unused upon a transfer. --Regards, /\_/\ All dogs go to heaven.[EMAIL PROTECTED](0 0)http://www.alphaque.com/ +==oOO--(_)--OOo==+| for a in past present future; do|| for b in clients employers associates relatives neighbours pets; do | | echo The opinions here in no way reflect the opinions of my $a $b.|| done; done|+=+ ___--Bandwidth and Colocation provided by Easynews.com --Asterisk-Users mailing listTo UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Call Queue Transfer
On 04/29/06 20:15 Josué Conti said the following: Dinesh the agents they receive a call and this call will have to be transferred, them uses only functions hold and trnsf in device i'm not sure how the polycom's hold and trnsf buttons are mapped, but using blindxfer and atxfer dtmf keypresses marks the agent unused upon a transfer. -- Regards, /\_/\ All dogs go to heaven. [EMAIL PROTECTED](0 0)http://www.alphaque.com/ +==oOO--(_)--OOo==+ | for a in past present future; do| | for b in clients employers associates relatives neighbours pets; do | | echo The opinions here in no way reflect the opinions of my $a $b. | | done; done | +=+ ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Call Queue Transfer
On 04/29/06 10:06 Josué Conti said the following: is that if the agent transfers the call, for another user and this user takes care of the call, the status of the agent in the show agents is of that it the same continues speaking (talking to zap) with circuit how are you performing the transfer ? are they blind/attended transfers using the keystrokes in features.conf ? -- Regards, /\_/\ All dogs go to heaven. [EMAIL PROTECTED](0 0)http://www.alphaque.com/ +==oOO--(_)--OOo==+ | for a in past present future; do| | for b in clients employers associates relatives neighbours pets; do | | echo The opinions here in no way reflect the opinions of my $a $b. | | done; done | +=+ ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Call Queue Transfer
Dinesh the agents they receive a call and this call will have to be transferred, them uses only functions hold and trnsf in device Polycom IP 301, below mine features.conf This problem, only occurs with calls that if they originate in the pilot of queue and when an agent receives and transfers. It could help in this case me? Greetings Josué features.conf ;; Sample Parking configuration; [general]parkext = 700 ; What ext. to dial to parkparkpos = 701-720 ; What extensions to park calls oncontext = parkedcalls ; Which context parked calls are in parkingtime = 90 ; Number of seconds a call can be parked for ; (default is 45 seconds);transferdigittimeout = 3 ; Number of seconds to wait between digits when transfering a call ;courtesytone = beep ; Sound file to play to the parked caller ; when someone dials a parked call;adsipark = yes ; if you want ADSI parking announcements pickupexten = *8 ; Configure the pickup extension. Default is *8atxfer = #2 ; Transfer 2006/4/29, Dinesh Nair [EMAIL PROTECTED]: On 04/29/06 10:06 Josué Conti said the following: is that if the agent transfers the call, for another user and this user takes care of the call, the status of the agent in the show agents is of that it the same continues speaking (talking to zap) with circuithow are you performing the transfer ? are they blind/attended transfers using the keystrokes in features.conf ?--Regards, /\_/\ All dogs go to heaven.[EMAIL PROTECTED](0 0) http://www.alphaque.com/+==oOO--(_)--OOo==+| for a in past present future; do| | for b in clients employers associates relatives neighbours pets; do || echo The opinions here in no way reflect the opinions of my $a $b.|| done; done| +=+___--Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing listTo UNSUBSCRIBE or update options visit:http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Call Queue Transfer
Hi All. I am with the following problem. The agents of my Queue when they receive a call originated from the pilot of queue, are with the status of talkingto zap. Until all good, he is correct there, but the fact is that if the agent transfers the call, for another user and this user takes care of the call, the status of the agent in the show agents is of that it the same continues speaking (talking tozap) with circuit that it had received the call from the pilot, or either asterisk does not understand the transference. This finishes originating attendance lines being that the agent already is available. It would have some alternative to decide this problem? Somebody already passed therefore? Regards Josué ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Call Queue Transfer
I have recently upgraded to the latest stable release of asterisk and I can not transfer a call using the # key from a agent call. exten = 2771,1,Queue(incoming,tr) Is there a way to roll back to an earlier release of the stable source? ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
