Re: [SlimDevices: Audiophiles] Bought a New Dac but had a problem
Have you checked the postage cost to Europe? I'm just sending a package to England and the cheapest rate for a packge over 8 ounces and up to 32 ounces is $22.50. ftlight's Profile: http://forums.slimdevices.com/member.php?userid=5294 View this thread: http://forums.slimdevices.com/showthread.php?t=106459 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Bought a New Dac but had a problem
Jeff07971 wrote: > I'm confused, are you in the UK or US ? > All my HifiBerry products have come by swiss post from Switzerland in > abut 2-3 days (I'm in the UK) I'm in the US edwardthern's Profile: http://forums.slimdevices.com/member.php?userid=66099 View this thread: http://forums.slimdevices.com/showthread.php?t=106459 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Bought a New Dac but had a problem
edwardthern wrote: > Just got an email back after I explained that the whole transaction > sucked. I had to wait >month for product, got the wrong product, and I > have to go out of my way to return their product on my day off. All I > got was a "Sorry". Kinda pitiful if you ask me. IMO, manufacturers > should always take the high road if something goes wrong with a > transaction. Needless to say I will never buy anything from them for as > long as I live. > > I had a problem with a Audiogd product [DI converter] they sent me a new > one no questions asked. Got it in about a weekfrom China. Had a > problem with an iFi product, they sent me a new product too...in fact > they sent me out a new product that was yet to be released. > > I purposely went out of my way not to throw this person/company under > the bus by saying it was a preampbecause I really wanted to give > them the benefit of the doubt without anyone questioning their > products/service. But actually it was a Digi+ product from HiFiBerry. > They probably order a million of these boards at a time and I am sure at > lest than $5 each...this is to say the shipping cost too and from the US > has got to be close to what they paid for the thing. Going the high road > should have been, you know what it was our mistake, keep it and we will > send you what you ordered. Even at full price its peanuts compared to > the amount of products they sale. Sorry HiFiBerry I actually like your > product but due to this event my money will always be spent elsewhere. > In fact I've decided, I'll take the high road and eat their shipping > cost ie pay for their mistake and send it back on my dime. I'm confused, are you in the UK or US ? All my HifiBerry products have come by swiss post from Switzerland in abut 2-3 days (I'm in the UK) *Players:* SliMP3,Squeezebox3 x3,Receiver,SqueezePlayer,PiCorePlayer x3,Wandboard *Server:* LMS Version: 7.9.0 - 1475786002 on Centos 7 VM on ESXi 6 on Dell T320 *Plugins:* AutoRescan/BBCiPlayer/PowerSave/PowerSwitchIII/Squeezecloud *Remotes:* iPeng8/Orangesqueeze/PC/Jivelite *Music:* 383GB,1269 albums 17756 songs 4381 artists mostly FLACs *Want a webapp ?* See http://forums.slimdevices.com/showthread.php?104305-Webapp-for-LMS Jeff07971's Profile: http://forums.slimdevices.com/member.php?userid=49290 View this thread: http://forums.slimdevices.com/showthread.php?t=106459 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Bought a New Dac but had a problem
drmatt wrote: > They will pay return shipping I'm sure as it was their mistake, but I > think you are being rather difficult if you are going to invoice them > for returning it when you're not offering an easier collection choice. I > understand your frustration, but mistakes are easy to make and they made > only one. If this was the second or third thing they messed up in the > transaction then that would be the time to get stroppy. Imho. Just got an email back after I explained that the whole transaction sucked. I had to wait >month for product, got the wrong product, and I have to go out of my way to return their product on my day off. All I got was a "Sorry". Kinda pitiful if you ask me. IMO, manufacturers should always take the high road if something goes wrong with a transaction. Needless to say I will never buy anything from them for as long as I live. I had a problem with a Audiogd product [DI converter] they sent me a new one no questions asked. Got it in about a weekfrom China. Had a problem with an iFi product, they sent me a new product too...in fact they sent me out a new product that was yet to be released. I purposely went out of my way not to throw this person/company under the bus by saying it was a preampbecause I really wanted to give them the benefit of the doubt without anyone questioning their products/service. But actually it was a Digi+ product from HiFiBerry. They probably order a million of these boards at a time and I am sure at lest than $5 each...this is to say the shipping cost too and from the US has got to be close to what they paid for the thing. Going the high road should have been, you know what it was our mistake, keep it and we will send you what you ordered. Even at full price its peanuts compared to the amount of products they sale. Sorry HiFiBerry I actually like your product but due to this event my money will always be spent elsewhere. In fact I've decided, I'll take the high road and eat their shipping cost ie pay for their mistake and send it back on my dime. edwardthern's Profile: http://forums.slimdevices.com/member.php?userid=66099 View this thread: http://forums.slimdevices.com/showthread.php?t=106459 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Interconnects and Power leads. Snake Oil?
drmatt wrote: > Indeed. When viewed on Tapatalk it has a sub heading that says > "11bytes". That must be using special MQA compression then... As long as it is lossless... "To try to judge the real from the false will always be hard. In this fast-growing art of 'high fidelity' the quackery will bear a solid gilt edge that will fool many people" - Paul W Klipsch, 1953 Julf's Profile: http://forums.slimdevices.com/member.php?userid=42050 View this thread: http://forums.slimdevices.com/showthread.php?t=105775 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Bought a New Dac but had a problem
They will pay return shipping I'm sure as it was an honest mistake, but I think you are being rather difficult if you are going to invoice them for returning it when you're not offering an easier collection choice. I understand your frustration, but mistakes are easy to make and they made only one. If this was the second or third thing they messed up in the transaction then that would be the time to get stroppy. Imho. drmatt's Profile: http://forums.slimdevices.com/member.php?userid=59498 View this thread: http://forums.slimdevices.com/showthread.php?t=106459 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Interconnects and Power leads. Snake Oil?
Indeed. When viewed on Tapatalk it has a sub heading that says "11bytes". That must be using special MQA compression then. drmatt's Profile: http://forums.slimdevices.com/member.php?userid=59498 View this thread: http://forums.slimdevices.com/showthread.php?t=105775 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Interconnects and Power leads. Snake Oil?
drmatt wrote: > I don't believe this image fits into 11 bytes. Or is that just the > filename...? :) 11.4KB, not B. LMS on a dedicated server (FitPC3) Transporter (Ethernet) - main listening, Onkyo receiver, Paradigm speakers Touch (WiFi) - home theater 5.1, Sony receiver, Energy speakers Boom 1 (WiFi) - work-space Boom 2 (WiFi) - various (deck, garage, etc.) Radio (WiFi) - home office Control - Squeeze Control (Android mobile), 2 Controllers (seldom used), Squeeze Remote (on Surface Pro 4) Touch x 1 - spare UE Radio x 1 - spare Boom x 1 - spare Controller x 1 - Spare Duet Receiver (backup) RonM's Profile: http://forums.slimdevices.com/member.php?userid=17029 View this thread: http://forums.slimdevices.com/showthread.php?t=105775 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Bought a New Dac but had a problem
Jeff07971 wrote: > If the company is outside the UK they do not have to cover the return > postage the The Consumer Rights Act (A UK law) will not apply > > Be careful Well I'm not paying the return shipping fee. If they want it back they have no choice but to pay return post. Sucks for them to make a mistake like this. edwardthern's Profile: http://forums.slimdevices.com/member.php?userid=66099 View this thread: http://forums.slimdevices.com/showthread.php?t=106459 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Bought a New Dac but had a problem
edwardthern wrote: > They want me to send the other product back, of course they have to pay > the shipping fee, but should I charges a "Service Charge" for me going > out of my way to take it to the post office? > > Granted it would take a good hour out of my day, seeing I don't live > next to a post office. If the company is outside the UK they do not have to cover the return postage the The Consumer Rights Act (A UK law) will not apply Be careful *Players:* SliMP3,Squeezebox3 x3,Receiver,SqueezePlayer,PiCorePlayer x3,Wandboard *Server:* LMS Version: 7.9.0 - 1475786002 on Centos 7 VM on ESXi 6 on Dell T320 *Plugins:* AutoRescan/BBCiPlayer/PowerSave/PowerSwitchIII/Squeezecloud *Remotes:* iPeng8/Orangesqueeze/PC/Jivelite *Music:* 383GB,1269 albums 17756 songs 4381 artists mostly FLACs *Want a webapp ?* See http://forums.slimdevices.com/showthread.php?104305-Webapp-for-LMS Jeff07971's Profile: http://forums.slimdevices.com/member.php?userid=49290 View this thread: http://forums.slimdevices.com/showthread.php?t=106459 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Bought a New Dac but had a problem
drmatt wrote: > Pick up from your work? Pre declared documentation? Don't know, just an > idea.. > > Sent from my Nexus 9 using Tapatalk Thanks for the ideas, but I think the only way is for me to take it to a post office. My work is not an option, neither is me going to the post after work. I think a 20 service fee is reasonable edwardthern's Profile: http://forums.slimdevices.com/member.php?userid=66099 View this thread: http://forums.slimdevices.com/showthread.php?t=106459 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Bought a New Dac but had a problem
Pick up from your work? Pre declared documentation? Don't know, just an idea.. Sent from my Nexus 9 using Tapatalk drmatt's Profile: http://forums.slimdevices.com/member.php?userid=59498 View this thread: http://forums.slimdevices.com/showthread.php?t=106459 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
[SlimDevices: Audiophiles] DietPi now has Roon Install Available
This is great if you have Roon audioplayer. -DietPi-Process_Tool | Added support for RoonBridge: ~~ Dietpi is the best RaspberryPi [arm board] OS I've found so far, the automation, tweaks, ease of use, update-ability, size, available software and stability are all top notch. As for Roon, I tried it but I can't see paying $500 for some software that sounds the same as Squeezelite/LMS. Basically imo the cost is just for the flashy and crowed interface. Either way give Dietpi a try, you'll love it. [subjectively speaking]:cool: edwardthern's Profile: http://forums.slimdevices.com/member.php?userid=66099 View this thread: http://forums.slimdevices.com/showthread.php?t=106470 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Bought a New Dac but had a problem
drmatt wrote: > You can arrange a pick up at your leisure.. > > Sent from my Nexus 9 using Tapatalk Then I'd have to wait at home until the post office truck came. He sent it regular post so I don't think he's willing to spend a lot on UPS, DHL etc. Where I live the postal people are very VERY undependable [even for delivering mail] if they say pick up at 10a you will be lucky if its before 2pif at all. The product needs to be sent to Europe from the US so declarations etc. need to be made. This means I can't just drop it in a box and walk away, I have to actually stand in a line and answer the declarations questions ie [no bombs, batteries, flammable stuff etc]. Which means I have to wake up early Sat. morning to be the first one at the post office -or- I'll have to wait in a Long Long Long very slow line. edwardthern's Profile: http://forums.slimdevices.com/member.php?userid=66099 View this thread: http://forums.slimdevices.com/showthread.php?t=106459 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Bought a New Dac but had a problem
You can arrange a pick up at your leisure.. Sent from my Nexus 9 using Tapatalk drmatt's Profile: http://forums.slimdevices.com/member.php?userid=59498 View this thread: http://forums.slimdevices.com/showthread.php?t=106459 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Bought a New Dac but had a problem
They want me to send the other product back, of course they have to pay the shipping fee, but should I charges a "Service Charge" for me going out of my way to take it to the post office? Granted it would take a good hour out of my day, seeing I don't live next to a post office. edwardthern's Profile: http://forums.slimdevices.com/member.php?userid=66099 View this thread: http://forums.slimdevices.com/showthread.php?t=106459 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
