Re: [OSL | CCIE_Voice] OWLE Lab 1 7.2 Cannot connect to the IP Phone Agent
OK so Partial service is not expected and could be causing this issue. Resolve that by confirming your integration and usernames and passwords to start and move through the troubleshooting http://docwiki.cisco.com/wiki/Troubleshooting_Tips_for_Unified_CCX_7.0 On Sun, May 26, 2013 at 7:51 PM, Ryan Maxam wrote: > The URL that I'm using for the icd-onebutton is > http://10.10.210.5:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp > > The UCCX is in Partial_Service. The services that are shutdown are is > Cisco Desktop LDAP Monitor Service and Cisco Desktop Sync Service. When I > tried to manually start the Cisco Desktop Sync Service to stops > immediately. Thanks. > > > On Sun, May 26, 2013 at 12:55 PM, Bill Lake wrote: > >> What is the URL you are using for the service >> >> Is the I UCCX in service or partial? >> >> >> Sent from my iPhone >> >> On May 26, 2013, at 10:23 AM, Ryan Maxam wrote: >> >> Both settings are set to true. The users are imported and I restarted >> the CUCM and UCCX. Moving on the in the lab I set up the icd application >> and the trigger works properly (2700) as well. CTI route point and CTI >> ports are registered. But I'm still having difficulty getting the phone >> agents to login. Thanks for any ideas you might have. >> >> >> On Sun, May 26, 2013 at 10:25 AM, Bill Lake wrote: >> >>> Hello Ryan >>> >>> Is the enterprise parameters showing >>> >>> Auto Attendant Installed [image: Required Field] false IPCC >>> Express Installed [image: Required Field] false >>> This is sometimes the case and you can resolve it here >>> >>> >>> http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_tech_note09186a008088cff0.shtml >>> >>> >>> If this is not the case then you need to verify all your configuration >>> steps, did you setup the user, CUCM and UCCX correctly. Are things >>> registered, do they need a reset, did you import the users, everything >>> double checked to see if it is working. >>> >>> Bill >>> >>> >>> On Sun, May 26, 2013 at 8:06 AM, Ryan Maxam wrote: >>> I'm having difficulty getting the phones to connect to the IP Phone Agent. When I press the icd-onebutton, I get the message, "Cannot connect to the IP Phone Agent service." I've configure and double checked the SURL, end user and password. The phone is controlled by the UCCX1-RM Application user. I'm stuck, if anyone has any ideas. Thanks. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com >>> >>> >> > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] OWLE Lab 1 7.2 Cannot connect to the IP Phone Agent
The URL that I'm using for the icd-onebutton is http://10.10.210.5:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp The UCCX is in Partial_Service. The services that are shutdown are is Cisco Desktop LDAP Monitor Service and Cisco Desktop Sync Service. When I tried to manually start the Cisco Desktop Sync Service to stops immediately. Thanks. On Sun, May 26, 2013 at 12:55 PM, Bill Lake wrote: > What is the URL you are using for the service > > Is the I UCCX in service or partial? > > > Sent from my iPhone > > On May 26, 2013, at 10:23 AM, Ryan Maxam wrote: > > Both settings are set to true. The users are imported and I restarted the > CUCM and UCCX. Moving on the in the lab I set up the icd application and > the trigger works properly (2700) as well. CTI route point and CTI ports > are registered. But I'm still having difficulty getting the phone agents > to login. Thanks for any ideas you might have. > > > On Sun, May 26, 2013 at 10:25 AM, Bill Lake wrote: > >> Hello Ryan >> >> Is the enterprise parameters showing >> >> Auto Attendant Installed [image: Required Field] false IPCC Express >> Installed [image: Required Field] false >> This is sometimes the case and you can resolve it here >> >> >> http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_tech_note09186a008088cff0.shtml >> >> >> If this is not the case then you need to verify all your configuration >> steps, did you setup the user, CUCM and UCCX correctly. Are things >> registered, do they need a reset, did you import the users, everything >> double checked to see if it is working. >> >> Bill >> >> >> On Sun, May 26, 2013 at 8:06 AM, Ryan Maxam wrote: >> >>> I'm having difficulty getting the phones to connect to the IP Phone >>> Agent. When I press the icd-onebutton, I get the message, "Cannot connect >>> to the IP Phone Agent service." I've configure and double checked the SURL, >>> end user and password. The phone is controlled by the UCCX1-RM Application >>> user. I'm stuck, if anyone has any ideas. Thanks. >>> ___ >>> For more information regarding industry leading CCIE Lab training, >>> please visit www.ipexpert.com >>> >>> Are you a CCNP or CCIE and looking for a job? Check out >>> www.PlatinumPlacement.com >>> >> >> > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] [QOS Question - To get proper understanding]
Dear Experts, What is the mostly recommended way to mark all in/out traffic to specific ip including protocol. Assuming, we required to match all sip traffic which goes and in and out from specific port and at the same time it requires to match the source and destination as to be identified. Question 1 : Please mark down all the sip traffic from CUCM which goes in and out to service provider [X1] but at the same time sip traffice goes out to the X2 through same port should not be marked. Question 2: I am not clear about the below usage in access-list.. ip access-list extended SIP permit tcp any any eq 5060 permit tcp any eq 5060 any What is the differance between* any any eq 5060 /** **any eq 5060 any * Thanks, Ravi. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] OWLE Lab 1 7.2 Cannot connect to the IP Phone Agent
What is the URL you are using for the service Is the I UCCX in service or partial? Sent from my iPhone On May 26, 2013, at 10:23 AM, Ryan Maxam wrote: > Both settings are set to true. The users are imported and I restarted the > CUCM and UCCX. Moving on the in the lab I set up the icd application and the > trigger works properly (2700) as well. CTI route point and CTI ports are > registered. But I'm still having difficulty getting the phone agents to > login. Thanks for any ideas you might have. > > > On Sun, May 26, 2013 at 10:25 AM, Bill Lake wrote: >> Hello Ryan >> >> Is the enterprise parameters showing >> >> Auto Attendant Installed false >> IPCC Express Installed false >> >> This is sometimes the case and you can resolve it here >> >> http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_tech_note09186a008088cff0.shtml >> >> >> If this is not the case then you need to verify all your configuration >> steps, did you setup the user, CUCM and UCCX correctly. Are things >> registered, do they need a reset, did you import the users, everything >> double checked to see if it is working. >> >> Bill >> >> >> On Sun, May 26, 2013 at 8:06 AM, Ryan Maxam wrote: >>> I'm having difficulty getting the phones to connect to the IP Phone Agent. >>> When I press the icd-onebutton, I get the message, "Cannot connect to the >>> IP Phone Agent service." I've configure and double checked the SURL, end >>> user and password. The phone is controlled by the UCCX1-RM Application >>> user. I'm stuck, if anyone has any ideas. Thanks. >>> ___ >>> For more information regarding industry leading CCIE Lab training, please >>> visit www.ipexpert.com >>> >>> Are you a CCNP or CCIE and looking for a job? Check out >>> www.PlatinumPlacement.com >> > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Regarding MVA
What you did extra ? I tested it, the calling name appear only when I un checked the inbound FS On Sun, May 26, 2013 at 11:08 AM, gowri shankar wrote: > Hey Guys, > > I go through some books,its not a bug when we enable faststart, we can > able to see the caller id,i have tested > > > > -- > Thanks&Regards* > Gowri shankar.S > **skype id:- goshankar* > > ___ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Regarding MVA
What you did extra ? I tested it, the calling name appear only when I un checked the inbound FS On Sun, May 26, 2013 at 11:08 AM, gowri shankar wrote: > Hey Guys, > > I go through some books,its not a bug when we enable faststart, we can > able to see the caller id,i have tested > > > > -- > Thanks&Regards* > Gowri shankar.S > **skype id:- goshankar* > > ___ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] OWLE Lab 1 7.2 Cannot connect to the IP Phone Agent
Both settings are set to true. The users are imported and I restarted the CUCM and UCCX. Moving on the in the lab I set up the icd application and the trigger works properly (2700) as well. CTI route point and CTI ports are registered. But I'm still having difficulty getting the phone agents to login. Thanks for any ideas you might have. On Sun, May 26, 2013 at 10:25 AM, Bill Lake wrote: > Hello Ryan > > Is the enterprise parameters showing > > Auto Attendant Installed [image: Required Field] false IPCC Express > Installed [image: Required Field] false > This is sometimes the case and you can resolve it here > > > http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_tech_note09186a008088cff0.shtml > > > If this is not the case then you need to verify all your configuration > steps, did you setup the user, CUCM and UCCX correctly. Are things > registered, do they need a reset, did you import the users, everything > double checked to see if it is working. > > Bill > > > On Sun, May 26, 2013 at 8:06 AM, Ryan Maxam wrote: > >> I'm having difficulty getting the phones to connect to the IP Phone >> Agent. When I press the icd-onebutton, I get the message, "Cannot connect >> to the IP Phone Agent service." I've configure and double checked the SURL, >> end user and password. The phone is controlled by the UCCX1-RM Application >> user. I'm stuck, if anyone has any ideas. Thanks. >> ___ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com >> > > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] OWLE Lab 1 7.2 Cannot connect to the IP Phone Agent
Hello Ryan Is the enterprise parameters showing Auto Attendant Installed [image: Required Field] false IPCC Express Installed [image: Required Field] false This is sometimes the case and you can resolve it here http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_tech_note09186a008088cff0.shtml If this is not the case then you need to verify all your configuration steps, did you setup the user, CUCM and UCCX correctly. Are things registered, do they need a reset, did you import the users, everything double checked to see if it is working. Bill On Sun, May 26, 2013 at 8:06 AM, Ryan Maxam wrote: > I'm having difficulty getting the phones to connect to the IP Phone Agent. > When I press the icd-onebutton, I get the message, "Cannot connect to the > IP Phone Agent service." I've configure and double checked the SURL, end > user and password. The phone is controlled by the UCCX1-RM Application > user. I'm stuck, if anyone has any ideas. Thanks. > ___ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] OWLE Lab 1 7.2 Cannot connect to the IP Phone Agent
I'm having difficulty getting the phones to connect to the IP Phone Agent. When I press the icd-onebutton, I get the message, "Cannot connect to the IP Phone Agent service." I've configure and double checked the SURL, end user and password. The phone is controlled by the UCCX1-RM Application user. I'm stuck, if anyone has any ideas. Thanks. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] Regarding MVA
Hey Guys, I go through some books,its not a bug when we enable faststart, we can able to see the caller id,i have tested -- Thanks&Regards* Gowri shankar.S **skype id:- goshankar* ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
