[OSL | CCIE_Voice] Unity VM Box Creation

[datucha123 datucha123]

I am trying to create the Voice Mail Box for the User from the CUCM
directly, meaning that I am going into Line configuration and then
selecting the "Create Voice Mail Box" from the upper right corner.

But when I choose the User Template (it is visible in CUCM when adding the
VM Box) and click SAVE, it gaves me an error:"*Unmapped Exception
(401)Unauthorized*"

Thus I have changed the Name in Application Server to IP address, and
assigned the CUCM Administrator and CCMSysUser as the Selected Application
Users for CUC Server.

Also has unset the "Voice Mail Box Mask" in the VM Profile (as the CUCM 7.0
has BUG related to that).

But still I got that error when tryin to add a VM Box from CUCM Device Line
configuration.
___
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Re: [OSL | CCIE_Voice] Unity VM Box Creation

[Chris Martin]

Been a while since I tested pushing unity users through CUCM, but I thought
you had to set the application user to an axl enabled user that is also set
in unity connection phone system.  IE: admin.

I may be wrong.. Has been a while since I tried that and I don't have
access to my lab right now.

Chris

On Wed, Nov 23, 2011 at 11:20 AM, datucha123 datucha123 <
datucha...@gmail.com> wrote:

> I am trying to create the Voice Mail Box for the User from the CUCM
> directly, meaning that I am going into Line configuration and then
> selecting the "Create Voice Mail Box" from the upper right corner.
>
> But when I choose the User Template (it is visible in CUCM when adding the
> VM Box) and click SAVE, it gaves me an error:"*Unmapped Exception
> (401)Unauthorized*"
>
> Thus I have changed the Name in Application Server to IP address, and
> assigned the CUCM Administrator and CCMSysUser as the Selected Application
> Users for CUC Server.
>
> Also has unset the "Voice Mail Box Mask" in the VM Profile (as the CUCM
> 7.0 has BUG related to that).
>
> But still I got that error when tryin to add a VM Box from CUCM Device
> Line configuration.
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Unity VM Box Creation

[datucha123 datucha123]

Yes, I have that user "admin" (Just in my case it is called
"CCMAdministrator"), and this user is also configured in CUC Phone System.
But still no success :(

On Thu, Nov 24, 2011 at 1:08 AM, Chris Martin  wrote:

> Been a while since I tested pushing unity users through CUCM, but I
> thought you had to set the application user to an axl enabled user that is
> also set in unity connection phone system.  IE: admin.
>
> I may be wrong.. Has been a while since I tried that and I don't have
> access to my lab right now.
>
> Chris
>
>   On Wed, Nov 23, 2011 at 11:20 AM, datucha123 datucha123 <
> datucha...@gmail.com> wrote:
>
>>   I am trying to create the Voice Mail Box for the User from the CUCM
>> directly, meaning that I am going into Line configuration and then
>> selecting the "Create Voice Mail Box" from the upper right corner.
>>
>> But when I choose the User Template (it is visible in CUCM when adding
>> the VM Box) and click SAVE, it gaves me an error:"   *Unmapped Exception
>> (401)Unauthorized*"
>>
>> Thus I have changed the Name in Application Server to IP address, and
>> assigned the CUCM Administrator and CCMSysUser as the Selected Application
>> Users for CUC Server.
>>
>> Also has unset the "Voice Mail Box Mask" in the VM Profile (as the CUCM
>> 7.0 has BUG related to that).
>>
>> But still I got that error when tryin to add a VM Box from CUCM Device
>> Line configuration.
>>
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com 
>>
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Unity VM Box Creation

[Chris Martin]

Try removing "CCMSysUser" and only have your axl admin user in there.  If
that doesn't work restart your axl web servers on both devices.  I just had
time to run through it and worked fine for me.  When I had both users I got
the same error you are.

Chris

On Wed, Nov 23, 2011 at 3:15 PM, datucha123 datucha123  wrote:

> Yes, I have that user "admin" (Just in my case it is called
> "CCMAdministrator"), and this user is also configured in CUC Phone System.
> But still no success :(
>
>
> On Thu, Nov 24, 2011 at 1:08 AM, Chris Martin  wrote:
>
>> Been a while since I tested pushing unity users through CUCM, but I
>> thought you had to set the application user to an axl enabled user that is
>> also set in unity connection phone system.  IE: admin.
>>
>> I may be wrong.. Has been a while since I tried that and I don't have
>> access to my lab right now.
>>
>> Chris
>>
>>   On Wed, Nov 23, 2011 at 11:20 AM, datucha123 datucha123 <
>> datucha...@gmail.com> wrote:
>>
>>>   I am trying to create the Voice Mail Box for the User from the CUCM
>>> directly, meaning that I am going into Line configuration and then
>>> selecting the "Create Voice Mail Box" from the upper right corner.
>>>
>>> But when I choose the User Template (it is visible in CUCM when adding
>>> the VM Box) and click SAVE, it gaves me an error:"   *Unmapped
>>> Exception (401)Unauthorized*"
>>>
>>> Thus I have changed the Name in Application Server to IP address, and
>>> assigned the CUCM Administrator and CCMSysUser as the Selected Application
>>> Users for CUC Server.
>>>
>>> Also has unset the "Voice Mail Box Mask" in the VM Profile (as the CUCM
>>> 7.0 has BUG related to that).
>>>
>>> But still I got that error when tryin to add a VM Box from CUCM Device
>>> Line configuration.
>>>
>>>
>>>
>>> ___
>>> For more information regarding industry leading CCIE Lab training,
>>> please visit www.ipexpert.com
>>>
>>> Are you a CCNP or CCIE and looking for a job? Check out
>>> www.PlatinumPlacement.com 
>>>
>>
>>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Unity VM Box Creation

[datucha123 datucha123]

I have tryed that but still not success :(

There is still the same error



On Thu, Nov 24, 2011 at 2:03 AM, Chris Martin  wrote:

> Try removing "CCMSysUser" and only have your axl admin user in there.  If
> that doesn't work restart your axl web servers on both devices.  I just had
> time to run through it and worked fine for me.  When I had both users I got
> the same error you are.
>
> Chris
>
>
> On Wed, Nov 23, 2011 at 3:15 PM, datucha123 datucha123 <
> datucha...@gmail.com> wrote:
>
>> Yes, I have that user "admin" (Just in my case it is called
>> "CCMAdministrator"), and this user is also configured in CUC Phone System.
>> But still no success :(
>>
>>
>> On Thu, Nov 24, 2011 at 1:08 AM, Chris Martin  wrote:
>>
>>> Been a while since I tested pushing unity users through CUCM, but I
>>> thought you had to set the application user to an axl enabled user that is
>>> also set in unity connection phone system.  IE: admin.
>>>
>>> I may be wrong.. Has been a while since I tried that and I don't have
>>> access to my lab right now.
>>>
>>> Chris
>>>
>>>   On Wed, Nov 23, 2011 at 11:20 AM, datucha123 datucha123 <
>>> datucha...@gmail.com> wrote:
>>>
   I am trying to create the Voice Mail Box for the User from the CUCM
 directly, meaning that I am going into Line configuration and then
 selecting the "Create Voice Mail Box" from the upper right corner.

 But when I choose the User Template (it is visible in CUCM when adding
 the VM Box) and click SAVE, it gaves me an error:"   *Unmapped
 Exception (401)Unauthorized*"

 Thus I have changed the Name in Application Server to IP address, and
 assigned the CUCM Administrator and CCMSysUser as the Selected Application
 Users for CUC Server.

 Also has unset the "Voice Mail Box Mask" in the VM Profile (as the CUCM
 7.0 has BUG related to that).

 But still I got that error when tryin to add a VM Box from CUCM Device
 Line configuration.



 ___
 For more information regarding industry leading CCIE Lab training,
 please visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com 

>>>
>>>
>>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Unity VM Box Creation

[Gurpreet Singh Kukreja]

Hi,

Try this:

In Unity:
1) Go to Phone System > Edit > CUCM AXL Servers
2) Enter the Call Manager IP Addresses, then enter the CCM Administrator
(AXL USER) username and password.
3) Re-type the correct password on Edit AXL servers. Click on Test.
4) Now try to create Unity user from CUCM End user page.

AXL user should have Super User rights. Try restarting the Cisco AXL Web
Service in both CUC and CUCM. If the CUCM is integrated with LDAP, try
removing LDAP config from the CUCM and try re-adding it into CUCM again.


HTH


Regards
Gurpreet



On Thu, Nov 24, 2011 at 3:47 AM, datucha123 datucha123  wrote:

> I have tryed that but still not success :(
>
> There is still the same error
>
>
>
> On Thu, Nov 24, 2011 at 2:03 AM, Chris Martin  wrote:
>
>> Try removing "CCMSysUser" and only have your axl admin user in there.  If
>> that doesn't work restart your axl web servers on both devices.  I just had
>> time to run through it and worked fine for me.  When I had both users I got
>> the same error you are.
>>
>> Chris
>>
>>
>> On Wed, Nov 23, 2011 at 3:15 PM, datucha123 datucha123 <
>> datucha...@gmail.com> wrote:
>>
>>> Yes, I have that user "admin" (Just in my case it is called
>>> "CCMAdministrator"), and this user is also configured in CUC Phone System.
>>> But still no success :(
>>>
>>>
>>> On Thu, Nov 24, 2011 at 1:08 AM, Chris Martin wrote:
>>>
 Been a while since I tested pushing unity users through CUCM, but I
 thought you had to set the application user to an axl enabled user that is
 also set in unity connection phone system.  IE: admin.

 I may be wrong.. Has been a while since I tried that and I don't have
 access to my lab right now.

 Chris

   On Wed, Nov 23, 2011 at 11:20 AM, datucha123 datucha123 <
 datucha...@gmail.com> wrote:

>   I am trying to create the Voice Mail Box for the User from the CUCM
> directly, meaning that I am going into Line configuration and then
> selecting the "Create Voice Mail Box" from the upper right corner.
>
> But when I choose the User Template (it is visible in CUCM when adding
> the VM Box) and click SAVE, it gaves me an error:"   *Unmapped
> Exception (401)Unauthorized*"
>
> Thus I have changed the Name in Application Server to IP address, and
> assigned the CUCM Administrator and CCMSysUser as the Selected Application
> Users for CUC Server.
>
> Also has unset the "Voice Mail Box Mask" in the VM Profile (as the
> CUCM 7.0 has BUG related to that).
>
> But still I got that error when tryin to add a VM Box from CUCM Device
> Line configuration.
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training,
> please visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com 
>


>>>
>>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Unity VM Box Creation

[Gurpreet Singh Kukreja]

This should also help:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080a98d27.shtml


Regards
Gurpreet


On Thu, Nov 24, 2011 at 11:35 AM, Gurpreet Singh Kukreja <
tycoononway1...@gmail.com> wrote:

> Hi,
>
> Try this:
>
> In Unity:
> 1) Go to Phone System > Edit > CUCM AXL Servers
> 2) Enter the Call Manager IP Addresses, then enter the CCM Administrator
> (AXL USER) username and password.
> 3) Re-type the correct password on Edit AXL servers. Click on Test.
> 4) Now try to create Unity user from CUCM End user page.
>
> AXL user should have Super User rights. Try restarting the Cisco AXL Web
> Service in both CUC and CUCM. If the CUCM is integrated with LDAP, try
> removing LDAP config from the CUCM and try re-adding it into CUCM again.
>
>
> HTH
>
>
> Regards
> Gurpreet
>
>
>
>
> On Thu, Nov 24, 2011 at 3:47 AM, datucha123 datucha123 <
> datucha...@gmail.com> wrote:
>
>> I have tryed that but still not success :(
>>
>> There is still the same error
>>
>>
>>
>> On Thu, Nov 24, 2011 at 2:03 AM, Chris Martin  wrote:
>>
>>> Try removing "CCMSysUser" and only have your axl admin user in there.
>>> If that doesn't work restart your axl web servers on both devices.  I just
>>> had time to run through it and worked fine for me.  When I had both users I
>>> got the same error you are.
>>>
>>> Chris
>>>
>>>
>>> On Wed, Nov 23, 2011 at 3:15 PM, datucha123 datucha123 <
>>> datucha...@gmail.com> wrote:
>>>
 Yes, I have that user "admin" (Just in my case it is called
 "CCMAdministrator"), and this user is also configured in CUC Phone System.
 But still no success :(


 On Thu, Nov 24, 2011 at 1:08 AM, Chris Martin wrote:

> Been a while since I tested pushing unity users through CUCM, but I
> thought you had to set the application user to an axl enabled user that is
> also set in unity connection phone system.  IE: admin.
>
> I may be wrong.. Has been a while since I tried that and I don't have
> access to my lab right now.
>
> Chris
>
>   On Wed, Nov 23, 2011 at 11:20 AM, datucha123 datucha123 <
> datucha...@gmail.com> wrote:
>
>>   I am trying to create the Voice Mail Box for the User from the
>> CUCM directly, meaning that I am going into Line configuration and then
>> selecting the "Create Voice Mail Box" from the upper right corner.
>>
>> But when I choose the User Template (it is visible in CUCM when
>> adding the VM Box) and click SAVE, it gaves me an error:"   *Unmapped
>> Exception (401)Unauthorized*"
>>
>> Thus I have changed the Name in Application Server to IP address, and
>> assigned the CUCM Administrator and CCMSysUser as the Selected 
>> Application
>> Users for CUC Server.
>>
>> Also has unset the "Voice Mail Box Mask" in the VM Profile (as the
>> CUCM 7.0 has BUG related to that).
>>
>> But still I got that error when tryin to add a VM Box from CUCM
>> Device Line configuration.
>>
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training,
>> please visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com 
>>
>
>

>>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com
>>
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Unity VM Box Creation

[datucha123 datucha123]

Still no success,

I think I have problems with my CUC installation/configuration, so I will
try to revert it back to fresh one. And then will try to do it.

On Thu, Nov 24, 2011 at 8:35 PM, Gurpreet Singh Kukreja <
tycoononway1...@gmail.com> wrote:

> Hi,
>
> Try this:
>
> In Unity:
> 1) Go to Phone System > Edit > CUCM AXL Servers
> 2) Enter the Call Manager IP Addresses, then enter the CCM Administrator
> (AXL USER) username and password.
> 3) Re-type the correct password on Edit AXL servers. Click on Test.
> 4) Now try to create Unity user from CUCM End user page.
>
> AXL user should have Super User rights. Try restarting the Cisco AXL Web
> Service in both CUC and CUCM. If the CUCM is integrated with LDAP, try
> removing LDAP config from the CUCM and try re-adding it into CUCM again.
>
>
> HTH
>
>
> Regards
> Gurpreet
>
>
>
>
> On Thu, Nov 24, 2011 at 3:47 AM, datucha123 datucha123 <
> datucha...@gmail.com> wrote:
>
>> I have tryed that but still not success :(
>>
>> There is still the same error
>>
>>
>>
>> On Thu, Nov 24, 2011 at 2:03 AM, Chris Martin  wrote:
>>
>>> Try removing "CCMSysUser" and only have your axl admin user in there.
>>> If that doesn't work restart your axl web servers on both devices.  I just
>>> had time to run through it and worked fine for me.  When I had both users I
>>> got the same error you are.
>>>
>>> Chris
>>>
>>>
>>> On Wed, Nov 23, 2011 at 3:15 PM, datucha123 datucha123 <
>>> datucha...@gmail.com> wrote:
>>>
 Yes, I have that user "admin" (Just in my case it is called
 "CCMAdministrator"), and this user is also configured in CUC Phone System.
 But still no success :(


 On Thu, Nov 24, 2011 at 1:08 AM, Chris Martin wrote:

> Been a while since I tested pushing unity users through CUCM, but I
> thought you had to set the application user to an axl enabled user that is
> also set in unity connection phone system.  IE: admin.
>
> I may be wrong.. Has been a while since I tried that and I don't have
> access to my lab right now.
>
> Chris
>
>   On Wed, Nov 23, 2011 at 11:20 AM, datucha123 datucha123 <
> datucha...@gmail.com> wrote:
>
>>   I am trying to create the Voice Mail Box for the User from the
>> CUCM directly, meaning that I am going into Line configuration and then
>> selecting the "Create Voice Mail Box" from the upper right corner.
>>
>> But when I choose the User Template (it is visible in CUCM when
>> adding the VM Box) and click SAVE, it gaves me an error:"   *Unmapped
>> Exception (401)Unauthorized*"
>>
>> Thus I have changed the Name in Application Server to IP address, and
>> assigned the CUCM Administrator and CCMSysUser as the Selected 
>> Application
>> Users for CUC Server.
>>
>> Also has unset the "Voice Mail Box Mask" in the VM Profile (as the
>> CUCM 7.0 has BUG related to that).
>>
>> But still I got that error when tryin to add a VM Box from CUCM
>> Device Line configuration.
>>
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training,
>> please visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com 
>>
>
>

>>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com 
>>
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Unity VM Box Creation

[datucha123 datucha123]

Great document,

That doc helped me, and now I am able to add users to CUC from CUCM :)

Thanks a lot for you help

On Thu, Nov 24, 2011 at 8:45 PM, Gurpreet Singh Kukreja <
tycoononway1...@gmail.com> wrote:

> This should also help:
>
>
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080a98d27.shtml
>
>
> Regards
> Gurpreet
>
>
>
> On Thu, Nov 24, 2011 at 11:35 AM, Gurpreet Singh Kukreja <
> tycoononway1...@gmail.com> wrote:
>
>> Hi,
>>
>> Try this:
>>
>> In Unity:
>> 1) Go to Phone System > Edit > CUCM AXL Servers
>> 2) Enter the Call Manager IP Addresses, then enter the CCM Administrator
>> (AXL USER) username and password.
>> 3) Re-type the correct password on Edit AXL servers. Click on Test.
>> 4) Now try to create Unity user from CUCM End user page.
>>
>> AXL user should have Super User rights. Try restarting the Cisco AXL Web
>> Service in both CUC and CUCM. If the CUCM is integrated with LDAP, try
>> removing LDAP config from the CUCM and try re-adding it into CUCM again.
>>
>>
>> HTH
>>
>>
>> Regards
>> Gurpreet
>>
>>
>>
>>
>> On Thu, Nov 24, 2011 at 3:47 AM, datucha123 datucha123 <
>> datucha...@gmail.com> wrote:
>>
>>> I have tryed that but still not success :(
>>>
>>> There is still the same error
>>>
>>>
>>>
>>> On Thu, Nov 24, 2011 at 2:03 AM, Chris Martin wrote:
>>>
 Try removing "CCMSysUser" and only have your axl admin user in there.
 If that doesn't work restart your axl web servers on both devices.  I just
 had time to run through it and worked fine for me.  When I had both users I
 got the same error you are.

 Chris


 On Wed, Nov 23, 2011 at 3:15 PM, datucha123 datucha123 <
 datucha...@gmail.com> wrote:

> Yes, I have that user "admin" (Just in my case it is called
> "CCMAdministrator"), and this user is also configured in CUC Phone System.
> But still no success :(
>
>
> On Thu, Nov 24, 2011 at 1:08 AM, Chris Martin wrote:
>
>> Been a while since I tested pushing unity users through CUCM, but I
>> thought you had to set the application user to an axl enabled user that 
>> is
>> also set in unity connection phone system.  IE: admin.
>>
>> I may be wrong.. Has been a while since I tried that and I don't have
>> access to my lab right now.
>>
>> Chris
>>
>>   On Wed, Nov 23, 2011 at 11:20 AM, datucha123 datucha123 <
>> datucha...@gmail.com> wrote:
>>
>>>   I am trying to create the Voice Mail Box for the User from the
>>> CUCM directly, meaning that I am going into Line configuration and then
>>> selecting the "Create Voice Mail Box" from the upper right corner.
>>>
>>> But when I choose the User Template (it is visible in CUCM when
>>> adding the VM Box) and click SAVE, it gaves me an error:"   *Unmapped
>>> Exception (401)Unauthorized*"
>>>
>>> Thus I have changed the Name in Application Server to IP address,
>>> and assigned the CUCM Administrator and CCMSysUser as the Selected
>>> Application Users for CUC Server.
>>>
>>> Also has unset the "Voice Mail Box Mask" in the VM Profile (as the
>>> CUCM 7.0 has BUG related to that).
>>>
>>> But still I got that error when tryin to add a VM Box from CUCM
>>> Device Line configuration.
>>>
>>>
>>>
>>> ___
>>> For more information regarding industry leading CCIE Lab training,
>>> please visit www.ipexpert.com
>>>
>>> Are you a CCNP or CCIE and looking for a job? Check out
>>> www.PlatinumPlacement.com 
>>>
>>
>>
>

>>>
>>> ___
>>> For more information regarding industry leading CCIE Lab training,
>>> please visit www.ipexpert.com
>>>
>>> Are you a CCNP or CCIE and looking for a job? Check out
>>> www.PlatinumPlacement.com 
>>>
>>
>>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Unity VM Box Creation

[Gurpreet Singh Kukreja]

Great :)

Glad you did not have to re-image your CUC.


Cheers
Gurpreet

On Thu, Nov 24, 2011 at 11:56 AM, datucha123 datucha123 <
datucha...@gmail.com> wrote:

> Great document,
>
> That doc helped me, and now I am able to add users to CUC from CUCM :)
>
> Thanks a lot for you help
>
> On Thu, Nov 24, 2011 at 8:45 PM, Gurpreet Singh Kukreja <
> tycoononway1...@gmail.com> wrote:
>
>> This should also help:
>>
>>
>> http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080a98d27.shtml
>>
>>
>> Regards
>> Gurpreet
>>
>>
>>
>> On Thu, Nov 24, 2011 at 11:35 AM, Gurpreet Singh Kukreja <
>> tycoononway1...@gmail.com> wrote:
>>
>>> Hi,
>>>
>>> Try this:
>>>
>>> In Unity:
>>> 1) Go to Phone System > Edit > CUCM AXL Servers
>>> 2) Enter the Call Manager IP Addresses, then enter the CCM Administrator
>>> (AXL USER) username and password.
>>> 3) Re-type the correct password on Edit AXL servers. Click on Test.
>>> 4) Now try to create Unity user from CUCM End user page.
>>>
>>> AXL user should have Super User rights. Try restarting the Cisco AXL Web
>>> Service in both CUC and CUCM. If the CUCM is integrated with LDAP, try
>>> removing LDAP config from the CUCM and try re-adding it into CUCM again.
>>>
>>>
>>> HTH
>>>
>>>
>>> Regards
>>> Gurpreet
>>>
>>>
>>>
>>>
>>> On Thu, Nov 24, 2011 at 3:47 AM, datucha123 datucha123 <
>>> datucha...@gmail.com> wrote:
>>>
 I have tryed that but still not success :(

 There is still the same error



 On Thu, Nov 24, 2011 at 2:03 AM, Chris Martin wrote:

> Try removing "CCMSysUser" and only have your axl admin user in there.
> If that doesn't work restart your axl web servers on both devices.  I just
> had time to run through it and worked fine for me.  When I had both users 
> I
> got the same error you are.
>
> Chris
>
>
> On Wed, Nov 23, 2011 at 3:15 PM, datucha123 datucha123 <
> datucha...@gmail.com> wrote:
>
>> Yes, I have that user "admin" (Just in my case it is called
>> "CCMAdministrator"), and this user is also configured in CUC Phone 
>> System.
>> But still no success :(
>>
>>
>> On Thu, Nov 24, 2011 at 1:08 AM, Chris Martin wrote:
>>
>>> Been a while since I tested pushing unity users through CUCM, but I
>>> thought you had to set the application user to an axl enabled user that 
>>> is
>>> also set in unity connection phone system.  IE: admin.
>>>
>>> I may be wrong.. Has been a while since I tried that and I don't
>>> have access to my lab right now.
>>>
>>> Chris
>>>
>>>   On Wed, Nov 23, 2011 at 11:20 AM, datucha123 datucha123 <
>>> datucha...@gmail.com> wrote:
>>>
   I am trying to create the Voice Mail Box for the User from the
 CUCM directly, meaning that I am going into Line configuration and then
 selecting the "Create Voice Mail Box" from the upper right corner.

 But when I choose the User Template (it is visible in CUCM when
 adding the VM Box) and click SAVE, it gaves me an error:"   *Unmapped
 Exception (401)Unauthorized*"

 Thus I have changed the Name in Application Server to IP address,
 and assigned the CUCM Administrator and CCMSysUser as the Selected
 Application Users for CUC Server.

 Also has unset the "Voice Mail Box Mask" in the VM Profile (as the
 CUCM 7.0 has BUG related to that).

 But still I got that error when tryin to add a VM Box from CUCM
 Device Line configuration.



 ___
 For more information regarding industry leading CCIE Lab training,
 please visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
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>>>
>>>
>>
>

 ___
 For more information regarding industry leading CCIE Lab training,
 please visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com 

>>>
>>>
>>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com