RE: Cisco IOS Docs Hardcopy? [7:49444]
Mark I just want to confirm, that as a SmartNet customer, I was able to order these docs without any charge. Erich -Original Message- From: Mark W. Odette II [mailto:[EMAIL PROTECTED]] Sent: Wednesday, July 24, 2002 6:38 AM To: [EMAIL PROTECTED] Subject: RE: Cisco IOS Docs Hardcopy? [7:49444] I am the same way about having hard-copy to read from... I can't tell you how many trees I've killed with printing docs out from the PDFs off of CCO, and then tossed the print outs several months later because of too much "loose" stuff on my desk. I also spent 60.00 on the 6.1 PIX Docs from EBay, just to find out several months later that the docs were available to me for free (thanks to a post on this list many months back pointing out the "secret hiding place" on CCO). Indeed, you hit the nail on the head as to why I ordered all the Docs I did: To have the resources to support just about anything I or my engineers may come across. But nothing replaces a properly placed TAC call. All of these Docs are in manual format with soft-cover though, so it's not like we have a huge library of Cisco Press-style books to reference. I still have pay for the hard-cover. Also, as someone else mentioned in an earlier reply, depending on your SmartNet, you too are probably able to order the same DOCs for free. Like you said, nothing beats paper in some cases. :) -Original Message- From: Thomas Larus [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 23, 2002 8:02 PM To: [EMAIL PROTECTED] Subject: Re: Cisco IOS Docs Hardcopy? [7:49444] I believe it costs a fortune (over $1000) for us mere customers/end users. I imagine Cisco thinks you resellers need to have it to support your customers, so they don't have to do as much of the support. I love my 12.1 printed docs, which I paid $400 plus shipping (around 43 dollars, I think) on ebay. My impression is that most people in this industry have no problem using the CD documentation and reading just about everything from a screen. I feel like some sort of relic because I strongly favor reading from paper. ""Mark W. Odette II"" wrote in message [EMAIL PROTECTED]">news:[EMAIL PROTECTED]... > Jason, > > Funny you should mention it. > > I just received my order of documentation, which I placed over a month > ago. > > One thing for sure, I got more documentation than I realized I ordered- > and it was all free. I did not find an indication of charge for > shipping or the docs themselves. Now I have enough documentation to > fill 5 bookshelves! > > ... and yes, part of that documentation is the 12.2 docs-- config guide, > debug docs, command guide, Voice-Video-Fax docs, and the list goes on. > > All of it is soft-cover though, so don't expect hard-cover. > > I received 1 very large box, a medium sized box, several small boxes and > bubble envelopes... 11 pieces in all. > > Some of that was Voice docs though... ICS 7750, IP Phones, Call Manager, > CiscoWorks for Voice, etc. > > I figured, if it was free, and I want to familiarize myself with that > stuff for the future, why the heck not order it! > > I believe my Reseller Status is what allowed me to order it all for free > though. > > Good Luck! > > Mark Odette II > StellarConnection Services > CCNP, MCSE, A+ Certified. > > -----Original Message- > From: Barbee Jason [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, July 23, 2002 10:37 AM > To: [EMAIL PROTECTED] > Subject: Cisco IOS Docs Hardcopy? [7:49444] > > When logged in to CCO, I can go to the Product Upgrade tool, select > documentation, and see a large list of available documentation. I would > like > to order the documentation set for 12.2, but I do not see it on the > list. Is there a way to order the complete set? or should I just enter > quantity 1 > for all the IOS documenations. > And I'm concerned about billing too, it appears it will charge our Cisco > Reseller for the shipping and/or costs. > Do these documents cost anything or is it just the cost of shipping? > > I thought I had read a thread that mentioned this somewhere, but I > couldn't find it using the groupstudy google search engine, and the > older archive > search engine gave a glimpse not found error. I apologize if some of the > questions here have already been answered. > > Thanks everyone, > -Jason > [EMAIL PROTECTED] > www.cciewannabe.com - Remote Cisco Lab Access Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=49526&t=49444 -- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
RE: Cisco IOS Docs Hardcopy? [7:49444]
I am the same way about having hard-copy to read from... I can't tell you how many trees I've killed with printing docs out from the PDFs off of CCO, and then tossed the print outs several months later because of too much "loose" stuff on my desk. I also spent 60.00 on the 6.1 PIX Docs from EBay, just to find out several months later that the docs were available to me for free (thanks to a post on this list many months back pointing out the "secret hiding place" on CCO). Indeed, you hit the nail on the head as to why I ordered all the Docs I did: To have the resources to support just about anything I or my engineers may come across. But nothing replaces a properly placed TAC call. All of these Docs are in manual format with soft-cover though, so it's not like we have a huge library of Cisco Press-style books to reference. I still have pay for the hard-cover. Also, as someone else mentioned in an earlier reply, depending on your SmartNet, you too are probably able to order the same DOCs for free. Like you said, nothing beats paper in some cases. :) -Original Message- From: Thomas Larus [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 23, 2002 8:02 PM To: [EMAIL PROTECTED] Subject: Re: Cisco IOS Docs Hardcopy? [7:49444] I believe it costs a fortune (over $1000) for us mere customers/end users. I imagine Cisco thinks you resellers need to have it to support your customers, so they don't have to do as much of the support. I love my 12.1 printed docs, which I paid $400 plus shipping (around 43 dollars, I think) on ebay. My impression is that most people in this industry have no problem using the CD documentation and reading just about everything from a screen. I feel like some sort of relic because I strongly favor reading from paper. ""Mark W. Odette II"" wrote in message [EMAIL PROTECTED]">news:[EMAIL PROTECTED]... > Jason, > > Funny you should mention it. > > I just received my order of documentation, which I placed over a month > ago. > > One thing for sure, I got more documentation than I realized I ordered- > and it was all free. I did not find an indication of charge for > shipping or the docs themselves. Now I have enough documentation to > fill 5 bookshelves! > > ... and yes, part of that documentation is the 12.2 docs-- config guide, > debug docs, command guide, Voice-Video-Fax docs, and the list goes on. > > All of it is soft-cover though, so don't expect hard-cover. > > I received 1 very large box, a medium sized box, several small boxes and > bubble envelopes... 11 pieces in all. > > Some of that was Voice docs though... ICS 7750, IP Phones, Call Manager, > CiscoWorks for Voice, etc. > > I figured, if it was free, and I want to familiarize myself with that > stuff for the future, why the heck not order it! > > I believe my Reseller Status is what allowed me to order it all for free > though. > > Good Luck! > > Mark Odette II > StellarConnection Services > CCNP, MCSE, A+ Certified. > > -----Original Message- > From: Barbee Jason [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, July 23, 2002 10:37 AM > To: [EMAIL PROTECTED] > Subject: Cisco IOS Docs Hardcopy? [7:49444] > > When logged in to CCO, I can go to the Product Upgrade tool, select > documentation, and see a large list of available documentation. I would > like > to order the documentation set for 12.2, but I do not see it on the > list. > Is there a way to order the complete set? or should I just enter > quantity 1 > for all the IOS documenations. > And I'm concerned about billing too, it appears it will charge our Cisco > Reseller for the shipping and/or costs. > Do these documents cost anything or is it just the cost of shipping? > > I thought I had read a thread that mentioned this somewhere, but I > couldn't > find it using the groupstudy google search engine, and the older archive > search engine gave a glimpse not found error. I apologize if some of the > questions here have already been answered. > > Thanks everyone, > -Jason > [EMAIL PROTECTED] > www.cciewannabe.com - Remote Cisco Lab Access Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=49512&t=49444 -- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
Re: Cisco IOS Docs Hardcopy? [7:49444]
I believe it costs a fortune (over $1000) for us mere customers/end users. I imagine Cisco thinks you resellers need to have it to support your customers, so they don't have to do as much of the support. I love my 12.1 printed docs, which I paid $400 plus shipping (around 43 dollars, I think) on ebay. My impression is that most people in this industry have no problem using the CD documentation and reading just about everything from a screen. I feel like some sort of relic because I strongly favor reading from paper. ""Mark W. Odette II"" wrote in message [EMAIL PROTECTED]">news:[EMAIL PROTECTED]... > Jason, > > Funny you should mention it. > > I just received my order of documentation, which I placed over a month > ago. > > One thing for sure, I got more documentation than I realized I ordered- > and it was all free. I did not find an indication of charge for > shipping or the docs themselves. Now I have enough documentation to > fill 5 bookshelves! > > ... and yes, part of that documentation is the 12.2 docs-- config guide, > debug docs, command guide, Voice-Video-Fax docs, and the list goes on. > > All of it is soft-cover though, so don't expect hard-cover. > > I received 1 very large box, a medium sized box, several small boxes and > bubble envelopes... 11 pieces in all. > > Some of that was Voice docs though... ICS 7750, IP Phones, Call Manager, > CiscoWorks for Voice, etc. > > I figured, if it was free, and I want to familiarize myself with that > stuff for the future, why the heck not order it! > > I believe my Reseller Status is what allowed me to order it all for free > though. > > Good Luck! > > Mark Odette II > StellarConnection Services > CCNP, MCSE, A+ Certified. > > -Original Message- > From: Barbee Jason [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, July 23, 2002 10:37 AM > To: [EMAIL PROTECTED] > Subject: Cisco IOS Docs Hardcopy? [7:49444] > > When logged in to CCO, I can go to the Product Upgrade tool, select > documentation, and see a large list of available documentation. I would > like > to order the documentation set for 12.2, but I do not see it on the > list. > Is there a way to order the complete set? or should I just enter > quantity 1 > for all the IOS documenations. > And I'm concerned about billing too, it appears it will charge our Cisco > Reseller for the shipping and/or costs. > Do these documents cost anything or is it just the cost of shipping? > > I thought I had read a thread that mentioned this somewhere, but I > couldn't > find it using the groupstudy google search engine, and the older archive > search engine gave a glimpse not found error. I apologize if some of the > questions here have already been answered. > > Thanks everyone, > -Jason > [EMAIL PROTECTED] > www.cciewannabe.com - Remote Cisco Lab Access Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=49465&t=49444 -- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
Re: Cisco IOS Docs Hardcopy? [7:49444]
Cheers Guys... docs on da way!!! - Original Message - From: "Shawn Heisey" To: Sent: Tuesday, July 23, 2002 8:41 PM Subject: Re: Cisco IOS Docs Hardcopy? [7:49444] > Virtually any Cisco contract will entitle you to free documentation. If > it shows up with an orderable quantity in the product upgrade tool, then > you can get it for free. > > Thanks, > Shawn > > "Mark W. Odette II" wrote: > > > > Jason, > > > > Funny you should mention it. > > > > I just received my order of documentation, which I placed over a month > > ago. > > > > One thing for sure, I got more documentation than I realized I ordered- > > and it was all free. I did not find an indication of charge for > > shipping or the docs themselves. Now I have enough documentation to > > fill 5 bookshelves! > > > > ... and yes, part of that documentation is the 12.2 docs-- config guide, > > debug docs, command guide, Voice-Video-Fax docs, and the list goes on. > > > > All of it is soft-cover though, so don't expect hard-cover. > > > > I received 1 very large box, a medium sized box, several small boxes and > > bubble envelopes... 11 pieces in all. > > > > Some of that was Voice docs though... ICS 7750, IP Phones, Call Manager, > > CiscoWorks for Voice, etc. > > > > I figured, if it was free, and I want to familiarize myself with that > > stuff for the future, why the heck not order it! > > > > I believe my Reseller Status is what allowed me to order it all for free > > though. > > > > Good Luck! > > > > Mark Odette II > > StellarConnection Services > > CCNP, MCSE, A+ Certified. > > > > -Original Message- > > From: Barbee Jason [mailto:[EMAIL PROTECTED]] > > Sent: Tuesday, July 23, 2002 10:37 AM > > To: [EMAIL PROTECTED] > > Subject: Cisco IOS Docs Hardcopy? [7:49444] > > > > When logged in to CCO, I can go to the Product Upgrade tool, select > > documentation, and see a large list of available documentation. I would > > like > > to order the documentation set for 12.2, but I do not see it on the > > list. > > Is there a way to order the complete set? or should I just enter > > quantity 1 > > for all the IOS documenations. > > And I'm concerned about billing too, it appears it will charge our Cisco > > Reseller for the shipping and/or costs. > > Do these documents cost anything or is it just the cost of shipping? > > > > I thought I had read a thread that mentioned this somewhere, but I > > couldn't > > find it using the groupstudy google search engine, and the older archive > > search engine gave a glimpse not found error. I apologize if some of the > > questions here have already been answered. > > -- > Shawn Heisey > Cisco Systems USA > Technical Lead for SLC-SECURITY team > Direct: +1 801 736 3939 ext 55153 > Toll Free: +1 800 553 2447 > Shift: Mon-Fri 8:30a-5:00p Mountain Daylight Time Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=49486&t=49444 -- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
Re: Cisco IOS Docs Hardcopy? [7:49444]
Virtually any Cisco contract will entitle you to free documentation. If it shows up with an orderable quantity in the product upgrade tool, then you can get it for free. Thanks, Shawn "Mark W. Odette II" wrote: > > Jason, > > Funny you should mention it. > > I just received my order of documentation, which I placed over a month > ago. > > One thing for sure, I got more documentation than I realized I ordered- > and it was all free. I did not find an indication of charge for > shipping or the docs themselves. Now I have enough documentation to > fill 5 bookshelves! > > ... and yes, part of that documentation is the 12.2 docs-- config guide, > debug docs, command guide, Voice-Video-Fax docs, and the list goes on. > > All of it is soft-cover though, so don't expect hard-cover. > > I received 1 very large box, a medium sized box, several small boxes and > bubble envelopes... 11 pieces in all. > > Some of that was Voice docs though... ICS 7750, IP Phones, Call Manager, > CiscoWorks for Voice, etc. > > I figured, if it was free, and I want to familiarize myself with that > stuff for the future, why the heck not order it! > > I believe my Reseller Status is what allowed me to order it all for free > though. > > Good Luck! > > Mark Odette II > StellarConnection Services > CCNP, MCSE, A+ Certified. > > -Original Message----- > From: Barbee Jason [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, July 23, 2002 10:37 AM > To: [EMAIL PROTECTED] > Subject: Cisco IOS Docs Hardcopy? [7:49444] > > When logged in to CCO, I can go to the Product Upgrade tool, select > documentation, and see a large list of available documentation. I would > like > to order the documentation set for 12.2, but I do not see it on the > list. > Is there a way to order the complete set? or should I just enter > quantity 1 > for all the IOS documenations. > And I'm concerned about billing too, it appears it will charge our Cisco > Reseller for the shipping and/or costs. > Do these documents cost anything or is it just the cost of shipping? > > I thought I had read a thread that mentioned this somewhere, but I > couldn't > find it using the groupstudy google search engine, and the older archive > search engine gave a glimpse not found error. I apologize if some of the > questions here have already been answered. -- Shawn Heisey Cisco Systems USA Technical Lead for SLC-SECURITY team Direct: +1 801 736 3939 ext 55153 Toll Free: +1 800 553 2447 Shift: Mon-Fri 8:30a-5:00p Mountain Daylight Time Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=49473&t=49444 -- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
RE: Cisco IOS Docs Hardcopy? [7:49444]
Wow. Maybe my eyes were strained last night, but that option was not there. I logged in today and it was there. =DOC-SRIOS-12.2. Placed my order, and when I called Cisco Customer Support to verify they said the balance due is $0.00. Thanks for your help! -Jason Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=49468&t=49444 -- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
RE: Cisco IOS Docs Hardcopy? [7:49444]
Jason, Funny you should mention it. I just received my order of documentation, which I placed over a month ago. One thing for sure, I got more documentation than I realized I ordered- and it was all free. I did not find an indication of charge for shipping or the docs themselves. Now I have enough documentation to fill 5 bookshelves! ... and yes, part of that documentation is the 12.2 docs-- config guide, debug docs, command guide, Voice-Video-Fax docs, and the list goes on. All of it is soft-cover though, so don't expect hard-cover. I received 1 very large box, a medium sized box, several small boxes and bubble envelopes... 11 pieces in all. Some of that was Voice docs though... ICS 7750, IP Phones, Call Manager, CiscoWorks for Voice, etc. I figured, if it was free, and I want to familiarize myself with that stuff for the future, why the heck not order it! I believe my Reseller Status is what allowed me to order it all for free though. Good Luck! Mark Odette II StellarConnection Services CCNP, MCSE, A+ Certified. -Original Message- From: Barbee Jason [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 23, 2002 10:37 AM To: [EMAIL PROTECTED] Subject: Cisco IOS Docs Hardcopy? [7:49444] When logged in to CCO, I can go to the Product Upgrade tool, select documentation, and see a large list of available documentation. I would like to order the documentation set for 12.2, but I do not see it on the list. Is there a way to order the complete set? or should I just enter quantity 1 for all the IOS documenations. And I'm concerned about billing too, it appears it will charge our Cisco Reseller for the shipping and/or costs. Do these documents cost anything or is it just the cost of shipping? I thought I had read a thread that mentioned this somewhere, but I couldn't find it using the groupstudy google search engine, and the older archive search engine gave a glimpse not found error. I apologize if some of the questions here have already been answered. Thanks everyone, -Jason [EMAIL PROTECTED] www.cciewannabe.com - Remote Cisco Lab Access Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=49451&t=49444 -- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
RE: Cisco IOS Docs Hardcopy? [7:49444]
I just went back onto CCO, and this is what I found. You just might have overlooked what you were looking for. The following is an excerpt from the order site: DOC-SRIOS11.3= Cisco IOS Release 11.3 Documentation Suite DOC-SRIOS12.0= Cisco IOS Release 12.0 Documentation Suite DOC-SRIOS12.1= Cisco IOS 12.1 Documentation Suite DOC-SRIOS12.2= Cisco IOS Release 12.2 Documentation Set So, it looks like, if you go looking for the above listed items, you should find what you're looking for. It was listed just after "Standard Router Documentation for IOS Release ..." Enjoy! Mark -Original Message- From: Barbee Jason [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 23, 2002 10:37 AM To: [EMAIL PROTECTED] Subject: Cisco IOS Docs Hardcopy? [7:49444] When logged in to CCO, I can go to the Product Upgrade tool, select documentation, and see a large list of available documentation. I would like to order the documentation set for 12.2, but I do not see it on the list. Is there a way to order the complete set? or should I just enter quantity 1 for all the IOS documenations. And I'm concerned about billing too, it appears it will charge our Cisco Reseller for the shipping and/or costs. Do these documents cost anything or is it just the cost of shipping? I thought I had read a thread that mentioned this somewhere, but I couldn't find it using the groupstudy google search engine, and the older archive search engine gave a glimpse not found error. I apologize if some of the questions here have already been answered. Thanks everyone, -Jason [EMAIL PROTECTED] www.cciewannabe.com - Remote Cisco Lab Access Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=49456&t=49444 -- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
Re: Cisco IOS Docs Hardcopy? [7:49444]
Product Number Product Description DOC-SRIOS12.2=Cisco IOS Release 12.2 Documentation Set -Eric - Original Message - From: "Reza" To: Sent: Tuesday, July 23, 2002 9:19 AM Subject: Re: Cisco IOS Docs Hardcopy? [7:49444] > Jason, > I am not sure but I think it depends on the type contract you have. > I have the same issue. I know there are people on this list that have > ordered 12.2 but when I look for it on the list I don't see it, I only see > 12.1. > > Reza > > > > ""Barbee Jason"" wrote in message > [EMAIL PROTECTED]">news:[EMAIL PROTECTED]... > > When logged in to CCO, I can go to the Product Upgrade tool, select > > documentation, and see a large list of available documentation. I would > like > > to order the documentation set for 12.2, but I do not see it on the list. > > Is there a way to order the complete set? or should I just enter quantity > 1 > > for all the IOS documenations. > > And I'm concerned about billing too, it appears it will charge our Cisco > > Reseller for the shipping and/or costs. > > Do these documents cost anything or is it just the cost of shipping? > > > > I thought I had read a thread that mentioned this somewhere, but I > couldn't > > find it using the groupstudy google search engine, and the older archive > > search engine gave a glimpse not found error. I apologize if some of the > > questions here have already been answered. > > > > Thanks everyone, > > -Jason > > [EMAIL PROTECTED] > > www.cciewannabe.com - Remote Cisco Lab Access Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=49455&t=49444 -- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
Re: Cisco IOS Docs Hardcopy? [7:49444]
Jason, I am not sure but I think it depends on the type contract you have. I have the same issue. I know there are people on this list that have ordered 12.2 but when I look for it on the list I don't see it, I only see 12.1. Reza ""Barbee Jason"" wrote in message [EMAIL PROTECTED]">news:[EMAIL PROTECTED]... > When logged in to CCO, I can go to the Product Upgrade tool, select > documentation, and see a large list of available documentation. I would like > to order the documentation set for 12.2, but I do not see it on the list. > Is there a way to order the complete set? or should I just enter quantity 1 > for all the IOS documenations. > And I'm concerned about billing too, it appears it will charge our Cisco > Reseller for the shipping and/or costs. > Do these documents cost anything or is it just the cost of shipping? > > I thought I had read a thread that mentioned this somewhere, but I couldn't > find it using the groupstudy google search engine, and the older archive > search engine gave a glimpse not found error. I apologize if some of the > questions here have already been answered. > > Thanks everyone, > -Jason > [EMAIL PROTECTED] > www.cciewannabe.com - Remote Cisco Lab Access Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=49448&t=49444 -- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
Cisco IOS Docs Hardcopy? [7:49444]
When logged in to CCO, I can go to the Product Upgrade tool, select documentation, and see a large list of available documentation. I would like to order the documentation set for 12.2, but I do not see it on the list. Is there a way to order the complete set? or should I just enter quantity 1 for all the IOS documenations. And I'm concerned about billing too, it appears it will charge our Cisco Reseller for the shipping and/or costs. Do these documents cost anything or is it just the cost of shipping? I thought I had read a thread that mentioned this somewhere, but I couldn't find it using the groupstudy google search engine, and the older archive search engine gave a glimpse not found error. I apologize if some of the questions here have already been answered. Thanks everyone, -Jason [EMAIL PROTECTED] www.cciewannabe.com - Remote Cisco Lab Access Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=49444&t=49444 -- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]