Router crash - what does output mean
Hi all, Our Cisco 3640 router at the DRP site crashed. Router was in "rommon1" when I got there. By pressing "i", the router rebooted and came up fine. The output of the show ver is below. What does the error message mean - does it (PC 0x603503CC) point to a specific cause..? ROM: System Bootstrap, Version 11.1(7)AX [kuong (7)AX], EARLY DEPLOYMENT RELEASE SOFTWARE (fc2) xx uptime is 48 minutes System returned to ROM by error - a Software forced crash, PC 0x603503CC System image file is "flash:c3640-ds-mz.121-5a.bin" cisco 3640 (R4700) processor (revision 0x00) with 60416K/5120K bytes of memory. Processor board ID 06014488 R4700 CPU at 100Mhz, Implementation 33, Rev 1.0 Bridging software. X.25 software, Version 3.0.0. SuperLAT software (copyright 1990 by Meridian Technology Corp). Basic Rate ISDN software, Version 1.1. 2 Ethernet/IEEE 802.3 interface(s) 2 Token Ring/IEEE 802.5 interface(s) 4 Serial network interface(s) 8 Low-speed serial(sync/async) network interface(s) 4 ISDN Basic Rate interface(s) DRAM configuration is 64 bits wide with parity disabled. 125K bytes of non-volatile configuration memory. 16384K bytes of processor board System flash (Read/Write) Configuration register is 0x2102 Thanks Andrew Larkins BCom, CCNA, CCDA Bytes Technology Group Tel: +2711 800-9300 Fax: +2711 800-9496 Cell: +2783-656-7214 Email: [EMAIL PROTECTED] OR [EMAIL PROTECTED] "This message may contain information which is confidential and subject to legal privilege. If you are not the intended recipient, you may not peruse, use, disseminate, distribute or copy this message. If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message." _ FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
RE: Router crash - what does output mean
I think you'll need to open a Cisco TAC case for this one, but send the 'show stack' and 'show version' -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Andrew Larkins Sent: Monday, 19 February 2001 8:33 PM To: Cisco Mail List Subject: Router crash - what does output mean Importance: High Hi all, Our Cisco 3640 router at the DRP site crashed. Router was in "rommon1" when I got there. By pressing "i", the router rebooted and came up fine. The output of the show ver is below. What does the error message mean - does it (PC 0x603503CC) point to a specific cause..? ROM: System Bootstrap, Version 11.1(7)AX [kuong (7)AX], EARLY DEPLOYMENT RELEASE SOFTWARE (fc2) xx uptime is 48 minutes System returned to ROM by error - a Software forced crash, PC 0x603503CC System image file is "flash:c3640-ds-mz.121-5a.bin" cisco 3640 (R4700) processor (revision 0x00) with 60416K/5120K bytes of memory. Processor board ID 06014488 R4700 CPU at 100Mhz, Implementation 33, Rev 1.0 Bridging software. X.25 software, Version 3.0.0. SuperLAT software (copyright 1990 by Meridian Technology Corp). Basic Rate ISDN software, Version 1.1. 2 Ethernet/IEEE 802.3 interface(s) 2 Token Ring/IEEE 802.5 interface(s) 4 Serial network interface(s) 8 Low-speed serial(sync/async) network interface(s) 4 ISDN Basic Rate interface(s) DRAM configuration is 64 bits wide with parity disabled. 125K bytes of non-volatile configuration memory. 16384K bytes of processor board System flash (Read/Write) Configuration register is 0x2102 Thanks Andrew Larkins BCom, CCNA, CCDA Bytes Technology Group Tel: +2711 800-9300 Fax: +2711 800-9496 Cell: +2783-656-7214 Email: [EMAIL PROTECTED] OR [EMAIL PROTECTED] "This message may contain information which is confidential and subject to legal privilege. If you are not the intended recipient, you may not peruse, use, disseminate, distribute or copy this message. If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message." _ FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED] _ FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
RE: Router crash - what does output mean
Show ver is below as well as show stack SAFCOVERsh stack Minimum process stacks: Free/Size Name 5504/6000 IPX Router Init 5584/6000 Call Management 11388/12000 Router Init 9356/12000 Init 5300/6000 RADIUS INITCONFIG 2464/3000 IP Gratuitous ARP 8040/9000 DHCP Client 4576/6000 RSRB Connector 9968/12000 Exec 9776/12000 Virtual Exec 5160/6000 TCP Echo Interrupt level stacks: LevelCalled Unused/Size Name 1 584366 7412/9000 Network interfaces 2 121709 8596/9000 DMA/Timer Interrupt 3 0 9000/9000 PA Management Int Handler 43446 8544/9000 Console Uart 5 0 9000/9000 External Interrupt 7 2432493 8604/9000 NMI Interrupt Handler System was restarted by error - a Software forced crash, PC 0x603503CC 3600 Software (C3640-DS-M), Version 12.1(5a), RELEASE SOFTWARE (fc1) Compiled Thu 16-Nov-00 18:23 by cmong (current version) Image text-base: 0x60008940, data-base: 0x60F8C000 Stack trace from system failure: FP: 0x61D70718, RA: 0x603503CC FP: 0x61D70718, RA: 0x6034E880 FP: 0x61D70730, RA: 0x60332D6C FP: 0x61D70768, RA: 0x606CF370 FP: 0x61D70790, RA: 0x606CF468 FP: 0x61D707B8, RA: 0x606D6B78 FP: 0x61D70808, RA: 0x606C7BA0 FP: 0x61D70820, RA: 0x606C8964 SAFCOVER -Original Message- From: Peter Ching [mailto:[EMAIL PROTECTED]] Sent: 19 February 2001 12:56 To: [EMAIL PROTECTED] Subject: RE: Router crash - what does output mean I think you'll need to open a Cisco TAC case for this one, but send the 'show stack' and 'show version' -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Andrew Larkins Sent: Monday, 19 February 2001 8:33 PM To: Cisco Mail List Subject: Router crash - what does output mean Importance: High Hi all, Our Cisco 3640 router at the DRP site crashed. Router was in "rommon1" when I got there. By pressing "i", the router rebooted and came up fine. The output of the show ver is below. What does the error message mean - does it (PC 0x603503CC) point to a specific cause..? ROM: System Bootstrap, Version 11.1(7)AX [kuong (7)AX], EARLY DEPLOYMENT RELEASE SOFTWARE (fc2) xx uptime is 48 minutes System returned to ROM by error - a Software forced crash, PC 0x603503CC System image file is "flash:c3640-ds-mz.121-5a.bin" cisco 3640 (R4700) processor (revision 0x00) with 60416K/5120K bytes of memory. Processor board ID 06014488 R4700 CPU at 100Mhz, Implementation 33, Rev 1.0 Bridging software. X.25 software, Version 3.0.0. SuperLAT software (copyright 1990 by Meridian Technology Corp). Basic Rate ISDN software, Version 1.1. 2 Ethernet/IEEE 802.3 interface(s) 2 Token Ring/IEEE 802.5 interface(s) 4 Serial network interface(s) 8 Low-speed serial(sync/async) network interface(s) 4 ISDN Basic Rate interface(s) DRAM configuration is 64 bits wide with parity disabled. 125K bytes of non-volatile configuration memory. 16384K bytes of processor board System flash (Read/Write) Configuration register is 0x2102 Thanks Andrew Larkins BCom, CCNA, CCDA Bytes Technology Group Tel: +2711 800-9300 Fax: +2711 800-9496 Cell: +2783-656-7214 Email: [EMAIL PROTECTED] OR [EMAIL PROTECTED] "This message may contain information which is confidential and subject to legal privilege. If you are not the intended recipient, you may not peruse, use, disseminate, distribute or copy this message. If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message." _ FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED] _ FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED] _ FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
RE: Router crash - what does output mean
Output from Stack decoder on Cisco website... Session ID: 3A9106E8718A General Diagnosis: Hardware: No failures detected. Software: rsym error: No symbols found found, please contact the TAC to assist in diagnosing this problem Bug Citations Below are possible bug report citations that may be relevant to the cause of your Stack Trace. Citations with the highest score are the closest fit, with those having scores of 0.90 or higher being the most likely candidates. Score Severity Bugid Version Fixed in: Feature Title [Stack Decoder] [CCO Home Page] [Help] -Original Message- From: Peter Ching [mailto:[EMAIL PROTECTED]] Sent: 19 February 2001 13:45 To: 'Andrew Larkins' Subject: RE: Router crash - what does output mean Any changes applied on the router hw/sw/configuration-wise? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Andrew Larkins Sent: Monday, 19 February 2001 10:20 PM To: Peter Ching; [EMAIL PROTECTED] Subject: RE: Router crash - what does output mean Show ver is below as well as show stack SAFCOVERsh stack Minimum process stacks: Free/Size Name 5504/6000 IPX Router Init 5584/6000 Call Management 11388/12000 Router Init 9356/12000 Init 5300/6000 RADIUS INITCONFIG 2464/3000 IP Gratuitous ARP 8040/9000 DHCP Client 4576/6000 RSRB Connector 9968/12000 Exec 9776/12000 Virtual Exec 5160/6000 TCP Echo Interrupt level stacks: LevelCalled Unused/Size Name 1 584366 7412/9000 Network interfaces 2 121709 8596/9000 DMA/Timer Interrupt 3 0 9000/9000 PA Management Int Handler 43446 8544/9000 Console Uart 5 0 9000/9000 External Interrupt 7 2432493 8604/9000 NMI Interrupt Handler System was restarted by error - a Software forced crash, PC 0x603503CC 3600 Software (C3640-DS-M), Version 12.1(5a), RELEASE SOFTWARE (fc1) Compiled Thu 16-Nov-00 18:23 by cmong (current version) Image text-base: 0x60008940, data-base: 0x60F8C000 Stack trace from system failure: FP: 0x61D70718, RA: 0x603503CC FP: 0x61D70718, RA: 0x6034E880 FP: 0x61D70730, RA: 0x60332D6C FP: 0x61D70768, RA: 0x606CF370 FP: 0x61D70790, RA: 0x606CF468 FP: 0x61D707B8, RA: 0x606D6B78 FP: 0x61D70808, RA: 0x606C7BA0 FP: 0x61D70820, RA: 0x606C8964 SAFCOVER -Original Message- From: Peter Ching [mailto:[EMAIL PROTECTED]] Sent: 19 February 2001 12:56 To: [EMAIL PROTECTED] Subject: RE: Router crash - what does output mean I think you'll need to open a Cisco TAC case for this one, but send the 'show stack' and 'show version' -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Andrew Larkins Sent: Monday, 19 February 2001 8:33 PM To: Cisco Mail List Subject: Router crash - what does output mean Importance: High Hi all, Our Cisco 3640 router at the DRP site crashed. Router was in "rommon1" when I got there. By pressing "i", the router rebooted and came up fine. The output of the show ver is below. What does the error message mean - does it (PC 0x603503CC) point to a specific cause..? ROM: System Bootstrap, Version 11.1(7)AX [kuong (7)AX], EARLY DEPLOYMENT RELEASE SOFTWARE (fc2) xx uptime is 48 minutes System returned to ROM by error - a Software forced crash, PC 0x603503CC System image file is "flash:c3640-ds-mz.121-5a.bin" cisco 3640 (R4700) processor (revision 0x00) with 60416K/5120K bytes of memory. Processor board ID 06014488 R4700 CPU at 100Mhz, Implementation 33, Rev 1.0 Bridging software. X.25 software, Version 3.0.0. SuperLAT software (copyright 1990 by Meridian Technology Corp). Basic Rate ISDN software, Version 1.1. 2 Ethernet/IEEE 802.3 interface(s) 2 Token Ring/IEEE 802.5 interface(s) 4 Serial network interface(s) 8 Low-speed serial(sync/async) network interface(s) 4 ISDN Basic Rate interface(s) DRAM configuration is 64 bits wide with parity disabled. 125K bytes of non-volatile configuration memory. 16384K bytes of processor board System flash (Read/Write) Configuration register is 0x2102 Thanks Andrew Larkins BCom, CCNA, CCDA Bytes Technology Group Tel: +2711 800-9300 Fax: +2711 800-9496 Cell: +2783-656-7214 Email: [EMAIL PROTECTED] OR [EMAIL PROTECTED] "This message may contain information which is confidential and subject to legal privilege. If you are not the intended recipient, you may not peruse, use, disseminate, distribute or copy this message. If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message." _ FAQ, lis
FW: Router crash - what does output mean
Andrew, If you have access to CISCO's web site then have a look at this link. It seems that there is a problem with your IOS . Try upgrading it , may helps. http://www.cisco.com/warp/public/122/crashes_router_troubleshooting.shtml There is one more link that you can visit it is about router 3600 series some know field notices. Here is the link http://www.cisco.com/warp/public/770/3600-fn-1997-301-1.shtml regs Hp -Original Message- From: Andrew Larkins [SMTP:[EMAIL PROTECTED]] Sent: Monday, February 19, 2001 3:03 PM To: Cisco Mail List Subject: Router crash - what does output mean Importance: High Hi all, Our Cisco 3640 router at the DRP site crashed. Router was in "rommon1" when I got there. By pressing "i", the router rebooted and came up fine. The output of the show ver is below. What does the error message mean - does it (PC 0x603503CC) point to a specific cause..? ROM: System Bootstrap, Version 11.1(7)AX [kuong (7)AX], EARLY DEPLOYMENT RELEASE SOFTWARE (fc2) xx uptime is 48 minutes System returned to ROM by error - a Software forced crash, PC 0x603503CC System image file is "flash:c3640-ds-mz.121-5a.bin" cisco 3640 (R4700) processor (revision 0x00) with 60416K/5120K bytes of memory. Processor board ID 06014488 R4700 CPU at 100Mhz, Implementation 33, Rev 1.0 Bridging software. X.25 software, Version 3.0.0. SuperLAT software (copyright 1990 by Meridian Technology Corp). Basic Rate ISDN software, Version 1.1. 2 Ethernet/IEEE 802.3 interface(s) 2 Token Ring/IEEE 802.5 interface(s) 4 Serial network interface(s) 8 Low-speed serial(sync/async) network interface(s) 4 ISDN Basic Rate interface(s) DRAM configuration is 64 bits wide with parity disabled. 125K bytes of non-volatile configuration memory. 16384K bytes of processor board System flash (Read/Write) Configuration register is 0x2102 Thanks Andrew Larkins BCom, CCNA, CCDA Bytes Technology Group Tel: +2711 800-9300 Fax: +2711 800-9496 Cell: +2783-656-7214 Email: [EMAIL PROTECTED] OR [EMAIL PROTECTED] "This message may contain information which is confidential and subject to legal privilege. If you are not the intended recipient, you may not peruse, use, disseminate, distribute or copy this message. If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message." _ FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED] _ FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
