Re: [cms-list] new to list/cm - What is CMS?????

2003-01-29 Thread emad Sarhan - Arab IT
What is CMS?

No one until now know what is Really CMS
Some vendors provides application for web site management or page management
and they think they are providing CMS
When you see a system that only give you the ability to create pages
depending on Template and, manage the created pages, you are working with
design or HTML editing tool
If you see, in addition to that, a Workflow and authorization that can be
assigned to these pages, you are working with web or pages management tool

But if you see a system that work with content elements and give you the
ability to use or re-use these content elements to create different type of
content blocks that can be used to create different format of unlimited
number of pages with workflow and authorization assigned to them, you are
working with CMS

And also, if you see a system that in addition to all above enables you to
create personalization and content delivery, you are working with
extended-CMS or portal solution



This is CMS

CMS must help you define you content elements as you need
CMS must help you sharing and publishing information in different format
CMS must help you create as many pages as you want form specific content
element
CMS help users create and edit  content NOT  pages
CMS Create Pages from content NOT content from Pages
 CMS Manage the pages that are created by CMS itself NOT by user
CMS provide Workflow and authorization in the content element itself NOT in
Pages


Thanks

Emad Sarhan
Tech Manager - Arab IT
- Original Message -
From: "Alvin Tan" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, January 24, 2003 3:24 PM
Subject: [cms-list] new to list/cm


> Hi List Members,
>
> My name is Alvin Tan from the Philippines and im new
> to this list. I(along with 3 groupmates) am proposing
> a thesis topic this coming Monday regarding CM. For a
> week, we have been reading through articles online but
> we always get confused on what really is CM because
> each article or vendor case study we read are defining
> or scoping CM differently. Some CM defines as purely
> web site management and some are not. I hope some list
> members can help us out on this. We also need to
> propose an application using CM concept to solve a
> particular IT/IS problem. Real world examples or CM
> experiences will really help us understand it. Another
> uncertainty we are dealing/anwering is that , should
> there be a EDMS (Document Management) in place for CM
> to work? Well, i'll stop here for now. Any
> suggestions? Replies will really be appreciated. Thank
> yuo and im glad i found this list!
>
> Regards,
> Alvin Tan
>
>
>
> __
> Do you Yahoo!?
> Yahoo! Mail Plus - Powerful. Affordable. Sign up now.
> http://mailplus.yahoo.com
> --
> http://cms-list.org/
> more signal, less noise.


--
http://cms-list.org/
more signal, less noise.



Re: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Alvin Tan
emad,

thank you for the reply. i agree on your definition
however given a publishing scenario, how would i apply
CMS? how would content be broken down? im actually
doing a publishing(online magazine or newsletter)
management system(believing that it will be
conceptualize from CM) but my professor is insisting
that my proposal is a document management not a
content management. i hope you can use a publishing
application as an example.  thank you!

regards,
alvin

--- emad Sarhan - Arab IT <[EMAIL PROTECTED]> wrote:
> What is CMS?
> 
> No one until now know what is Really CMS
> Some vendors provides application for web site
> management or page management
> and they think they are providing CMS
> When you see a system that only give you the ability
> to create pages
> depending on Template and, manage the created pages,
> you are working with
> design or HTML editing tool
> If you see, in addition to that, a Workflow and
> authorization that can be
> assigned to these pages, you are working with web or
> pages management tool
> 
> But if you see a system that work with content
> elements and give you the
> ability to use or re-use these content elements to
> create different type of
> content blocks that can be used to create different
> format of unlimited
> number of pages with workflow and authorization
> assigned to them, you are
> working with CMS
> 
> And also, if you see a system that in addition to
> all above enables you to
> create personalization and content delivery, you are
> working with
> extended-CMS or portal solution
> 
> 
> 
> This is CMS
> 
> CMS must help you define you content elements as you
> need
> CMS must help you sharing and publishing information
> in different format
> CMS must help you create as many pages as you want
> form specific content
> element
> CMS help users create and edit  content NOT  pages
> CMS Create Pages from content NOT content from Pages
>  CMS Manage the pages that are created by CMS itself
> NOT by user
> CMS provide Workflow and authorization in the
> content element itself NOT in
> Pages
> 
> 
> Thanks
> 
> Emad Sarhan
> Tech Manager - Arab IT
> - Original Message -
> From: "Alvin Tan" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, January 24, 2003 3:24 PM
> Subject: [cms-list] new to list/cm
> 
> 
> > Hi List Members,
> >
> > My name is Alvin Tan from the Philippines and im
> new
> > to this list. I(along with 3 groupmates) am
> proposing
> > a thesis topic this coming Monday regarding CM.
> For a
> > week, we have been reading through articles online
> but
> > we always get confused on what really is CM
> because
> > each article or vendor case study we read are
> defining
> > or scoping CM differently. Some CM defines as
> purely
> > web site management and some are not. I hope some
> list
> > members can help us out on this. We also need to
> > propose an application using CM concept to solve a
> > particular IT/IS problem. Real world examples or
> CM
> > experiences will really help us understand it.
> Another
> > uncertainty we are dealing/anwering is that ,
> should
> > there be a EDMS (Document Management) in place for
> CM
> > to work? Well, i'll stop here for now. Any
> > suggestions? Replies will really be appreciated.
> Thank
> > yuo and im glad i found this list!
> >
> > Regards,
> > Alvin Tan
> >
> >
> >
> > __
> > Do you Yahoo!?
> > Yahoo! Mail Plus - Powerful. Affordable. Sign up
> now.
> > http://mailplus.yahoo.com
> > --
> > http://cms-list.org/
> > more signal, less noise.
> 
> 
> --
> http://cms-list.org/
> more signal, less noise.


__
Do you Yahoo!?
Yahoo! Mail Plus - Powerful. Affordable. Sign up now.
http://mailplus.yahoo.com
--
http://cms-list.org/
more signal, less noise.



RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Adam Gaffin
Good overall list. The only thing I'd quibble with:

> CMS help users create and edit  content NOT  pages

The ultimate look and feel of your content IS important and is not something
that should be left to the DBA or whover who oversees the overall CMS.  If
you ask me, a CMS should make it as easy for designers and artists to
design, manipulate and output "pages" (essentially, the shells into which
content is poured) as it should for writers and editors to create and output
content.

Adam Gaffin
Executive Editor, Network World Fusion
[EMAIL PROTECTED] / (508) 490-6433 / http://www.nwfusion.com
"I programmed my robotic dog to bite the guy who delivers the electronic
mail." -- Kibo 
--
http://cms-list.org/
more signal, less noise.



Re: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Michael Kowalski
Well I'd more than just quibble with Emad's emphasis on "NOT pages".

Of course a CMS must separate content from presentation (or "page 
structure" if you like). But from a usability perspective, it is very 
often better not to make that separation too explicit in the authoring 
process. I've often seen editorial users frankly baffled by complex 
hierarchies of content elements that do not (in their view) naturally 
map to their website structure.

In many contexts, you can get the best of both worlds by offering 
WYSIWYG "page" authoring to editorial users and only separating out the 
content objects for reuse behind the scenes.

Even where workflow or other concerns make authoring of smaller 
elements desirable, these still have to be edited through some 
interface: you can treat this document as a "page" also, albeit not a 
publishable one.

We need to remember that CMS *users* are not interested in the theory 
of CMS: they have business problems to solve around authoring and 
managing content. We need to make that process as simple and intuitive 
as possible.

michael

--
http://cms-list.org/
more signal, less noise.


RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Kay Kennedy
Totally agree that users can have lots of difficulty when presented with
Content
Wysiwyg pages that allow the user to "get the feel" of what he is entering
or creating  is the real requirement.  Complicated stuff should be kept to
the end.  We have seen many demo's of product that they say is easy, but it
may be to the techies but not to the normal mortals.



Kind Regards 

 

Kay Kennedy 
NBS Solutions
Email:  [EMAIL PROTECTED]
URL:www.nbs-solutions.com
Tel:+44 (0)1293 442797 
Fax:+44 (0)1293 565661


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-Original Message-
From: Michael Kowalski [mailto:[EMAIL PROTECTED]] 
Sent: 30 January 2003 16:43
To: [EMAIL PROTECTED]
Subject: Re: [cms-list] new to list/cm - What is CMS?

Well I'd more than just quibble with Emad's emphasis on "NOT pages".

Of course a CMS must separate content from presentation (or "page 
structure" if you like). But from a usability perspective, it is very 
often better not to make that separation too explicit in the authoring 
process. I've often seen editorial users frankly baffled by complex 
hierarchies of content elements that do not (in their view) naturally 
map to their website structure.

In many contexts, you can get the best of both worlds by offering 
WYSIWYG "page" authoring to editorial users and only separating out the 
content objects for reuse behind the scenes.

Even where workflow or other concerns make authoring of smaller 
elements desirable, these still have to be edited through some 
interface: you can treat this document as a "page" also, albeit not a 
publishable one.

We need to remember that CMS *users* are not interested in the theory 
of CMS: they have business problems to solve around authoring and 
managing content. We need to make that process as simple and intuitive 
as possible.

michael

--
http://cms-list.org/
more signal, less noise.
--
http://cms-list.org/
more signal, less noise.



RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Austin, Darrel
> Totally agree that users can have lots of difficulty when 
> presented with
> Content
> Wysiwyg pages that allow the user to "get the feel" of what 
> he is entering
> or creating  is the real requirement.

Is this an issue of human nature, or simply learned behavior?

I agree that content should be content...devoid of any specific presentation
initially. I also agree that many content authors have trouble grasping
that.

So, I guess is more of a theoretical type question: why is that?

Is it that content authors aren't properly acquainted with the new concept
of content autonomy?

Is it a remnant of our past (ie, we are used to paper documents)?

Is it only natural behavior to want to build a 'page' vs. content?

I've worked at newspapers before and that was the closest I had come to 'raw
content' and it didn't seem to be overly difficult for anyone to understand.
Writers wrote simple text devoid of presentation. Copysetters did the
presentation and layout. 

In an office environment, it's different, of course, but I'd like to throw
out the argument that having authors fully understand the concept of
seperating their content completely from any presentational structure is a
critical concept to grasp for the content management system/process to work
properly.

Thoughts?

-Darrel

--
http://cms-list.org/
more signal, less noise.



Re: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread joseph martins
Ahhh my favorite two questions... What is CM?  and What should a CMS do?

Seeing that you don't yet have access to my ramblings in the cms-list
archive, I'll throw in my 2 cents again.  And I promise I'll keep my
response short(er) this time.

;-)

If you're out there evaluating/comparing products, then product
classifications can provide at least a starting point.

But I wouldn't recommend that you get hung up with definitions.   You'll
quickly find that there are several generally accepted definitions for CM
and CMS - the answer depending on the perspective and personal experience of
the respondent.

Fact is, a few years ago, so-coined CMSs held very specific roles in the
enterprise.  Some evolved from roots in DM and SCM, while others evolved
from areas such as website management and publishing.   As these systems
evolved they engulfed hundreds of new features, assimilated dozens of
complementary products, and became so closely integrated with other software
applications that it's often difficult, if not impossible, to tell where CM
ends and other products/processes begin.To further complicate your
lives, we've created several new product categories such as KM, WCMS, ECMS,
LMS, and LCMS - all variations of a common theme: the aggregation,
management, and dissemination of so-called "content".   I'll leave the word
"content" to your imagination.  Despite what others might tell you, content
is whatever you believe it to be, whatever makes sense to your organization.

Think about the content you wish to manage, and how you need to manage it.
Now, find a product, or develop one, that meets your needs.  When you're
done,  and it's installed, and you're up and running, and "managing" your
"content"...feel free to call it whatever you like.

I grown fond of calling mine a Stuff Management System because it manages
all sorts of stuff.

Joe



--
http://cms-list.org/
more signal, less noise.



RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Hopkins, Douglas
Re: the statements below.

I think the difficulty everyday non-technical business users have with
completely divorcing content from presentation is that it makes it
difficult for them to understand how they need to structure their text
according.

For example - if I work in Marketing Communications and am tasked to
write Press Releases, how can I insure that my press release headline,
when truncated down to a link or shortened to appear on a WAP phone
interface will still make sense and communicate effectively? Format
matters to writers, it informs the writing process and serves as the
"rules of the road" they must follow in structuring their text and
communication agenda.

Even in the newspaper example cited below, journalists have some
foresight into how their end editorial product will appear as in
"Johnson, I need 1,000 words on the trial down at the courthouse and
give me a sidebar on who the players are." Even that minimal amount of
"presentation" information is critical in helping them structure their
copy accordingly.

-Original Message-
From: Austin, Darrel [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 30, 2003 2:19 PM
To: [EMAIL PROTECTED]
Subject: RE: [cms-list] new to list/cm - What is CMS?

Is this an issue of human nature, or simply learned behavior?

I agree that content should be content...devoid of any specific
presentation
initially. I also agree that many content authors have trouble grasping
that.

So, I guess is more of a theoretical type question: why is that?

Is it that content authors aren't properly acquainted with the new
concept
of content autonomy?

Is it a remnant of our past (ie, we are used to paper documents)?

Is it only natural behavior to want to build a 'page' vs. content?

I've worked at newspapers before and that was the closest I had come to
'raw
content' and it didn't seem to be overly difficult for anyone to
understand.
Writers wrote simple text devoid of presentation. Copysetters did the
presentation and layout. 

In an office environment, it's different, of course, but I'd like to
throw
out the argument that having authors fully understand the concept of
seperating their content completely from any presentational structure is
a
critical concept to grasp for the content management system/process to
work
properly.

Thoughts?

-Darrel
--
http://cms-list.org/
more signal, less noise.



RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Austin, Darrel
I certainly don't want this topic to veer off into the realm of off
topicness, so if it does, someone shoot it down.

That said, I find it a very interesting topic...

> For example - if I work in Marketing Communications and am tasked to
> write Press Releases, how can I insure that my press release headline,
> when truncated down to a link or shortened to appear on a WAP phone
> interface will still make sense and communicate effectively? 

Simply have an additional structural element:

 - Title
 - Short title

(granted, getting someone in PR to write a short title for a press release
is an entirely other discussion... ;o)

> Format
> matters to writers, it informs the writing process and serves as the
> "rules of the road" they must follow in structuring their text and
> communication agenda.

Is it format or media that matters? When working at the paper, every story
was done in a word document. Completely out of context from the final
printed paper. This didn't seem to hinder the writing process.

I think knowing the media is important. Ie, you write differently for
newspapers than for radio...but that is simply different content. If you are
writing for radio, you don't necessarily need to know who's doing the
voiceover. If you are writing for newspaper, you don't necessarily have to
known the column width or type size (though cahracter count might be an
issue...)

> Even in the newspaper example cited below, journalists have some
> foresight into how their end editorial product will appear as in
> "Johnson, I need 1,000 words on the trial down at the courthouse and
> give me a sidebar on who the players are." Even that minimal amount of
> "presentation" information is critical in helping them structure their
> copy accordingly. 

It doesn't really effect structure...just the amount of content needed: A
story of a certain length and a related story of a certain length. 

I agree that the author needs to know a minimum to ideally craft the content
for the medium, but beyond that, I think any direct attemt at correlating
content with presentation at the authoring point isn't necessary and, at
times, can be a detriment.

-Darrel

--
http://cms-list.org/
more signal, less noise.



RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread André Milton
Hi Darrel,
I think you get a better idea of the problem when you see different types
of users play with the system.  We deal a lot with a sales company based
here in Montreal.  They are all "sales guys".  They consider themselves
"visual" even though what they produce hurts my eyes.  Even though we have a
nice little WYSIWYG editor that automatically adopts the CSS of the site,
they complain about the fact that it doesn't properly display the width of
the final output.  They edit large blocks of texts but when they click
preview, it suddenly gets squeezed into a narrow column and then scrolls for
several pages on end.  To them, knowing where the line wraps is important.
They almost base their content's structure on it.  Now I completely disagree
with the approach but the client is always right, right?  The solution is
our preview edit mode for inline editing.  And to be quite honest, it has
become a very popular feature.  I don't think we can ever really get away
from "visual" editing but that doesn't bother me as long as what's produced
is structured.  We can still take the inline edited content and spit it out
with a different css on a different publication.

a.

André Milton
www.mlore.com

-Original Message-
Behalf Of Austin, Darrel


> Totally agree that users can have lots of difficulty when
> presented with
> Content
> Wysiwyg pages that allow the user to "get the feel" of what
> he is entering
> or creating  is the real requirement.

Is this an issue of human nature, or simply learned behavior?

I agree that content should be content...devoid of any specific presentation
initially. I also agree that many content authors have trouble grasping
that.

So, I guess is more of a theoretical type question: why is that?

Is it that content authors aren't properly acquainted with the new concept
of content autonomy?

Is it a remnant of our past (ie, we are used to paper documents)?

Is it only natural behavior to want to build a 'page' vs. content?

I've worked at newspapers before and that was the closest I had come to 'raw
content' and it didn't seem to be overly difficult for anyone to understand.
Writers wrote simple text devoid of presentation. Copysetters did the
presentation and layout.

In an office environment, it's different, of course, but I'd like to throw
out the argument that having authors fully understand the concept of
seperating their content completely from any presentational structure is a
critical concept to grasp for the content management system/process to work
properly.

Thoughts?

-Darrel

--
http://cms-list.org/
more signal, less noise.

--
http://cms-list.org/
more signal, less noise.



RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Adam Gaffin
> 
> In an office environment, it's different, of course, but I'd 
> like to throw
> out the argument that having authors fully understand the concept of
> seperating their content completely from any presentational 
> structure is a
> critical concept to grasp for the content management 
> system/process to work
> properly.
> 

Well, it's obviously because newspaper writers and editors are a more highly
evolved species, who innately grasp the concept of XML and taxonomy. Has
absolutely nothing to do with growing up with systems such as Atex and its
900-key, 20-pound keyboards, nuh uh :-).

Whateve the reasons, Darrel is quite right about reporters and editors.
We're currently very happy with our CMS (yay!). The vendor has invested
quite a lot of effort (and no doubt money) into building a really snazzy
WYSIWYG interface for end users that lets them play around with templates
and move stuff around a screen and just in general have hours of fun playing
graphics designer. 

We never use it. 

We like the older interface, which basically consists of a) menus you pick
content from and b) "editors" that consist largely of dropdown boxes and
radio buttons wrapped around a text editor. When we do have to do
fancy-shmancy stuff, well, we have enough people on staff who can use
HomeSite to create tables to drop into the HTML (fortunately, we can expose
that in those editors).

But I'm not sure I understand why the rest of the world should be forced
into this mindset. From what little experience I've had with it, the
graphical interface of our system (and we're not even up to the version with
the really gee-whizzy stuff, I hear) can force all the sorts of stuff you'd
expect from an XML-in-your-face system (i.e., you can't transition a
document until you fill in a taxonomy form). Why do we keep trying to force
people to adapt to the software instead of the other way around?

Adam Gaffin
Executive Editor, Network World Fusion
[EMAIL PROTECTED] / (508) 490-6433 / http://www.nwfusion.com
"I programmed my robotic dog to bite the guy who delivers the electronic
mail." -- Kibo 
--
http://cms-list.org/
more signal, less noise.



RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Marc Verstaen
Agreed. But this means that you have to be able to manipulate also the
graphic content. And so far, I haven't heard any comment or concern from
the list about that. If the look is important, then, you need to be able
to generate dynamically buttons, drop-down menus, banners and so on. I
am curious to read how the list feels about that.



Marc Verstaen
CEO - Beatware Inc.
http://www.beatware.com
 


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
On Behalf Of Adam Gaffin
Sent: Thursday, January 30, 2003 6:06 AM
To: [EMAIL PROTECTED]
Subject: RE: [cms-list] new to list/cm - What is CMS?

.

The ultimate look and feel of your content IS important and is not
something that should be left to the DBA or whover who oversees the
overall CMS.  If you ask me, a CMS should make it as easy for designers
and artists to design, manipulate and output "pages" (essentially, the
shells into which content is poured) as it should for writers and
editors to create and output content.

Adam Gaffin
Executive Editor, Network World Fusion
[EMAIL PROTECTED] / (508) 490-6433 / http://www.nwfusion.com
"I programmed my robotic dog to bite the guy who delivers the electronic
mail." -- Kibo 
--
http://cms-list.org/
more signal, less noise.

--
http://cms-list.org/
more signal, less noise.



RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Austin, Darrel

> To them, knowing where the line wraps 
> is important.

But is it? 

It's not. This is just an issue the content author has. Where the line wraps
is really irrelevant to most everyone except maybe the graphic designer who
is laying out a printed piece...which always takes manual handiwork anyways.
In the context of the web, it's not even a concrete concept.

So, I guess my point (I should make one, I suppose) is that these types of
problems are perceived issues, but not real issues in terms of content
quality, and can be a detriment as people are focused on other issues than
the quality of the content. 

A CMS still needs to adopt to perceived issues if they want to make a sale.
Is that a good thing or bad thing? I dunno. From the sales POV, the CMS
makes a sale and the client is happy because they got what they asked for
(as opposed to what they need, but that's nothing new) but the 'idealistic
Darrel' thinks that's just getting in the way of moving people away from
that mindset.

I see it as a problem like those that still double-space after periods. It's
not necessary to create the content, but those that have just gotten that
habit in their head can't be helped.

This isn't meant to sound like client or end-user bashing. I just wonder how
often technology goes too far in pampering a user's perceived issues at the
cost of not having a better product (and, in the case of a CMS) better
content.

> Now I 
> completely disagree
> with the approach but the client is always right, right?

Well, (putting on my business hat), yes. But of course the real issue is
that the client simply isn't prioritizing and separating real needs from
perceived needs. But that's nothing new either. 

> We can still take the inline edited content 
> and spit it out
> with a different css on a different publication.

Is that really single-source content management, or is that content
repurposing? Or does it really matter in the real world?

Adam added:

> The vendor has invested
> quite a lot of effort (and no doubt money) into building a really snazzy
> WYSIWYG interface for end users that lets them play around with templates
> and move stuff around a screen and just in general have hours of fun
playing
> graphics designer. 

> We never use it. 

Ha! At least I'm not alone in thinking this, then. ;o)

You did mention that "newspaper writers and editors are a more highly
evolved species" and that there is really the issue. It's a people issue,
not really a technology issue. If you're investing in a CMS, then, by
rights, you should be investing in content. That means helping the writers
and editors evolve a bit. There's no point in buying a $5000 fridge to store
frozen TV dinners. (Bad anology?)

> But I'm not sure I understand why the rest of the world should be forced
> into this mindset.

I concede that forcing end-users into anything is usually a bad idea. From
an idealistic standpoint, I think forcing people into that kind of mindset
would put an emphasis on the content. In every big web project I've ever
worked on, the project was always compromised in the end because the client
became enthralled with the presentation and never got around to making good
content. It's like taking away the XBox so the kids get their chores done.
(Another bad anology?)

> Why do we keep trying to force
> people to adapt to the software instead of the other way around?

It's always a compromise. Interfaces and toolsets should accomodate user
needs, while at the same time users should be expected to learn a bit.
Checks and balances.

(Like I said, though, if you want to sell something, all my arguments go out
the window...)

-Darrel

--
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RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Barry Tuthill

Little A, 
I am sick and tired hearing you talk about "sales guys" and what they present to the 
CMS market. Believe it or not, alot of sales people enjoy reading these emails, 
learning about what the "people" are talking about and ultimately learning from all 
the feedback. You always tout your company and services (WYSIWYG editor) in every 
email that you participate in and it is fucking anyoying. 
You are the biggest sales weasle on this list. Lets call a spade a spade. 
Big B  
 André_Milton <[EMAIL PROTECTED]> wrote: Hi Darrel,
I think you get a better idea of the problem when you see different types
of users play with the system. We deal a lot with a sales company based
here in Montreal. They are all "sales guys". They consider themselves
"visual" even though what they produce hurts my eyes. Even though we have a
nice little WYSIWYG editor that automatically adopts the CSS of the site,
they complain about the fact that it doesn't properly display the width of
the final output. They edit large blocks of texts but when they click
preview, it suddenly gets squeezed into a narrow column and then scrolls for
several pages on end. To them, knowing where the line wraps is important.
They almost base their content's structure on it. Now I completely disagree
with the approach but the client is always right, right? The solution is
our preview edit mode for inline editing. And to be quite honest, it has
become a very popular feature. I don't think we can ever really get away
from "visual" editing but that doesn't bother me as long as what's produced
is structured. We can still take the inline edited content and spit it out
with a different css on a different publication.

a.

André Milton
www.mlore.com

-Original Message-
Behalf Of Austin, Darrel


> Totally agree that users can have lots of difficulty when
> presented with
> Content
> Wysiwyg pages that allow the user to "get the feel" of what
> he is entering
> or creating is the real requirement.

Is this an issue of human nature, or simply learned behavior?

I agree that content should be content...devoid of any specific presentation
initially. I also agree that many content authors have trouble grasping
that.

So, I guess is more of a theoretical type question: why is that?

Is it that content authors aren't properly acquainted with the new concept
of content autonomy?

Is it a remnant of our past (ie, we are used to paper documents)?

Is it only natural behavior to want to build a 'page' vs. content?

I've worked at newspapers before and that was the closest I had come to 'raw
content' and it didn't seem to be overly difficult for anyone to understand.
Writers wrote simple text devoid of presentation. Copysetters did the
presentation and layout.

In an office environment, it's different, of course, but I'd like to throw
out the argument that having authors fully understand the concept of
seperating their content completely from any presentational structure is a
critical concept to grasp for the content management system/process to work
properly.

Thoughts?

-Darrel

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RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Austin, Darrel
> I am sick and tired hearing you talk about "sales guys" 
> and what they present to the CMS market. 

I belive Andre's point was that the CMS client was a sales force. A
salesperson isn't necessarily a graphic designer, typographer, or copy
editor, and the argument was that they really shouldn't need those tools to
create good content.

> fucking anyoying. 
> You are the biggest sales weasle on this list. Lets call a spade a spade.

I have no idea what you are referring to, though. 

-Darrel
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RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Andre Milton
OMG!  "Big B", I don't think you read my post closely enough.  I like these
"sales guys".  In fact, they've helped the most in shaping our product over
the last year.  Their feedback has been invaluable.  Who are you and what
gives you the right to make such a claim?  This'll be my last post for the
day... maybe for a while actually so you'll be happy.  I'm sorry for being
so open about my opinions and experiences.  If I have offended anyone else,
I apologize and I'm also sorry this ended up on-list.  Wow...

a.
  -Original Message-
  From: Barry Tuthill [mailto:[EMAIL PROTECTED]]


  Little A,

  I am sick and tired hearing you talk about "sales guys" and what they
present to the CMS market. Believe it or not, alot of sales people enjoy
reading these emails, learning about what the "people" are talking about and
ultimately learning from all the feedback. You always tout your company and
services (WYSIWYG editor) in every email that you participate in and it is
fucking anyoying.

  You are the biggest sales weasle on this list. Lets call a spade a spade.

  Big B


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RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Austin, Darrel
> The ultimate look and feel of your content IS important and is not
> something that should be left to the DBA or whover who oversees the
> overall CMS.  If you ask me, a CMS should make it as easy for 
> designers
> and artists to design, manipulate and output "pages" (essentially, the
> shells into which content is poured) as it should for writers and
> editors to create and output content.

I absolutetly agree. The difference here is that the content authors write,
the graphic designers design. There is still clear separation between the
two. This ultimately allows for the most flexibility down the road in terms
of redesigns, content portability/repurposing, etc...and allows each party
to focus on their strengths. 

-Darrel
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RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Barry Tuthill

 
 Andre_Milton <[EMAIL PROTECTED]> wrote:OMG!  "Big B", I don't think you read my post 
closely enough.  I like these "sales guys".  In fact, they've helped the most in 
shaping our product over the last year.  Their feedback has been invaluable.  Who are 
you and what gives you the right to make such a claim? I'm BATMAN! This'll be my last 
post for the day... maybe for a while actually so you'll be happy.  I'm sorry for 
being so open about my opinions and experiences.  If I have offended anyone else, I 
apologize and I'm also sorry this ended up on-list.  Wow... a.-Original 
Message-
From: Barry Tuthill [mailto:[EMAIL PROTECTED]]


Little A, 
I am sick and tired hearing you talk about "sales guys" and what they present to the 
CMS market. Believe it or not, alot of sales people enjoy reading these emails, 
learning about what the "people" are talking about and ultimately learning from all 
the feedback. You always tout your company and services (WYSIWYG editor) in every 
email that you participate in and it is fucking anyoying. 
You are the biggest sales weasle on this list. Lets call a spade a spade. 
Big B  



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RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Charles Reitzel
At 03:38 PM 1/30/2003 -0500, André Milton wrote:

they complain about the fact that it doesn't properly display the width of 
the final output.  They edit large blocks of texts but when they click 
preview, it suddenly gets squeezed into a narrow column and then scrolls 
for several pages on end.  To them, knowing where the line wraps is 
important. They almost base their content's structure on it.

OK, time to play devil's advocate.  One thing I notice both "sales guys" 
and newspaper copy editors have in common is that they have to get the gist 
of the article across in the 1st paragraph or two.  Sales guys are in a 
constant battle with short attention spans (of the prospect).  I notice 
longer newspaper stories on pages 1-3 usually want to get the basics of the 
story across before the dreaded "continued on page D-49".

On the web, this all translates to "it must be visible w/out 
scrolling".  In very real terms, the format does dictate the content.  This 
is neither good or bad.  It is just a fact.  Anyway, separation of content 
and presentation is a guideline, not a rule.

take it easy,
Charles Reitzel


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Re: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread joseph martins
> I absolutetly agree. The difference here is that the content authors
write,
> the graphic designers design.

Of course Darrel we know you mean that this is true only in organizations
where there is a clear separation between the two roles right?  :-)

If you look at a breakdown of businesses in the US alone, by size, you'll
discover that more than 95% of the businesses are, oh how do I put this
nicely,  teenie weenie.I was a bit surprised by the large number of
people who have no choice but to fill multiple roles.  And with the current
economy this (wearing multiple hats) has gotten worse, not better.  So
you're more likely nowadays to run into folks that are both author and
novice designer.

What to do?  Well separate interfaces, to perform separate activities might
work for large teams at say the New York Times or Forbes, but it is a pain
in the butt when the same person is performing the tasks.  So, some vendors
do indeed differentiate themselves by combining certain things
togetherlike writing and presentation via a WYSIWYG.

>There is still clear separation between the
> two. This ultimately allows for the most flexibility down the road in
terms
> of redesigns, content portability/repurposing, etc...and allows each party
> to focus on their strengths.

Flexibility costs money.  Not all companies are looking for the ultimate
flexibility...some are simply looking for adequate functionality at a
reasonable cost.  And for smaller teams, and smaller companies, blended
functionality makes sense.

Joe




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Re: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread V Layne


"Austin, Darrel" wrote:

> > Format
> > matters to writers, it informs the writing process and serves as the
> > "rules of the road" they must follow in structuring their text and
> > communication agenda.
> 
> Is it format or media that matters? When working at the paper, every story
> was done in a word document. Completely out of context from the final
> printed paper. This didn't seem to hinder the writing process.
> 
> I think knowing the media is important. Ie, you write differently for
> newspapers than for radio...but that is simply different content. If you are
> writing for radio, you don't necessarily need to know who's doing the
> voiceover. If you are writing for newspaper, you don't necessarily have to
> known the column width or type size (though cahracter count might be an
> issue...)
[snip for length]
> > Even in the newspaper example cited below, journalists have some
> > foresight into how their end editorial product will appear as in
> > "Johnson, I need 1,000 words on the trial down at the courthouse and
> > give me a sidebar on who the players are." Even that minimal amount of
> > "presentation" information is critical in helping them structure their
> > copy accordingly.
> 
> It doesn't really effect structure...just the amount of content needed: A
> story of a certain length and a related story of a certain length.
> 
> I agree that the author needs to know a minimum to ideally craft the content
> for the medium, but beyond that, I think any direct attemt at correlating
> content with presentation at the authoring point isn't necessary and, at
> times, can be a detriment.

I'd like to play devil's advocate here.  One of the intrinsically
different things about presentation on the web -- to say nothing about
alternative formats like WAP -- is that you have no idea what the
physical presentation parameters are going to be.  To give an example of
the difference, above mentioned hypothetical journalist knows that his
1,000 word article is going to flowed into one-column wide space.  Think
that doesn't change the content?  On the contrary -- narrower text
spaces essentially require shorter paragraphs for readability.  The same
content on a screen-wide browser window looks ridiculous.  

For that matter, consider a cleverness I have detected on salon.com. 
Since they break their articles across pages, some of their writers
build up to a "cliff-hanger" comment at the bottom of one page, to get
the reader to click-through to the next section of story.  If an author
cannot anticipate where that break will fall, how can he utilize it?

You use the example of radio.  How about the example of a "movie".  A
movie designed for broadcast TV is designed *differently* than one for
the big screen, if only to adjust pacing to accommodate commercial
breaks, and adjust cinematography to accommodate the different aspect
ratio.  Should makers of cinema films break their content into small
chunks easily digested by broadcast TV, knowing that their film might be
aired that way?

If content is divorced from format, how can you anticipate and
accommodate the medium?

You argue that one shouldn't.  I certainly know why -- I am a developer,
after all, and am inclined to feel likewise.  But my understanding of
the craft of writing (I presume there are analogs in graphical design)
says that *is* a part of the craft, and not to be sacrificed in the name
of "flexibility".

As a programmer, I too fancy thinking of text as interchangeable cogs. 
Yet those CMS implementations I have observed which conscientiously
structured document sub-assets to permit the re-purposing of text, were
*not* used for such.  The authors and editors insisted, no, in this
other context, new content had to be generated, appropriate to the context.

(I have in mind a particular VSS implementation I worked with/on for a
company that shall remain nameless.  Every article had to be lumped into
standardized sections (different article types had different standard
sections).  Each section of each document was stored as its own
asset/record.  And *not once* in the history of that system had any
section of a document been reused in another document, or elsewhere in
the site.  Well, not deliberately.  Accidents happened.  There were only
several hundred sections titled "Conclusions" in the system -- it was a
very simple mistake to accidentally assign the wrong "Conclusion"
section to a document.  But I digress.)

Might it not be more appropriate to think of the internet not as "a
medium", but as "a proliferation of media".  To expect internet content
to be independent of individual internet media, and equally available
and appropriate to all media which constitute the internet is like
expecting all content transmitted via electromagnetic radiation to work
equally well on both TV and radio.

-- 
Vanessa Layne <[EMAIL PROTECTED]> Web Toolsmith
TERC * 2069 Massachusetts Ave. * Cambridge, MA * 617 547-0430
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m

RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Austin, Darrel
> Of course Darrel we know you mean that this is true only in 
> organizations
> where there is a clear separation between the two roles right?  :-)

Right. I'm certainly speaking theoretically.

Still...while the roles may be handled by one person, they really are still
two different tasks. Content needs to be established, then it needs to be
delivered (with a presentation). There are times when these two need to be
developed tightly together, but when that's the case, there really isn't a
need for CM as much as DM.

 
> So, some vendors
> do indeed differentiate themselves by combining certain things
> togetherlike writing and presentation via a WYSIWYG.

As you say, there's certainly a market for that.

If that's the procedure, though, I'm not sure if you're really going to get
a good ROI on a full CMS vs. just getting a copy of Dreamweaver.

> Flexibility costs money.  

And saves money. ;o)

> Not all companies are looking for 
> the ultimate
> flexibility...some are simply looking for adequate functionality at a
> reasonable cost.

Absolutely. And in those cases, they may not actually need a full CMS.

Like I said, my arguments begin to show holes when applied to
real-world-gotta-sell-a-product scenarios. ;o)

-Darrel
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RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Marc Verstaen
Sure, but where do you place the modification of the title in a template
or a button? Is it design or content?

Marc



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
On Behalf Of Austin, Darrel
Sent: Thursday, January 30, 2003 1:49 PM
To: [EMAIL PROTECTED]
Subject: RE: [cms-list] new to list/cm - What is CMS?


> The ultimate look and feel of your content IS important and is not 
> something that should be left to the DBA or whover who oversees the 
> overall CMS.  If you ask me, a CMS should make it as easy for 
> designers and artists to design, manipulate and output "pages" 
> (essentially, the shells into which content is poured) as it should 
> for writers and editors to create and output content.

I absolutetly agree. The difference here is that the content authors
write, the graphic designers design. There is still clear separation
between the two. This ultimately allows for the most flexibility down
the road in terms of redesigns, content portability/repurposing,
etc...and allows each party to focus on their strengths. 

-Darrel
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RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Austin, Darrel
Ok...my last post on the topic (I think people are getting bored with me)...

> I'd like to play devil's advocate here.  One of the intrinsically
> different things about presentation on the web -- to say nothing about
> alternative formats like WAP -- is that you have no idea what the
> physical presentation parameters are going to be. 

Right. I agree. 

 > For that matter, consider a cleverness I have detected on salon.com. 
> Since they break their articles across pages, some of their writers
> build up to a "cliff-hanger" comment at the bottom of one page, to get
> the reader to click-through to the next section of story.  If 
> an author
> cannot anticipate where that break will fall, how can he utilize it?

Well, he/she needs to anticipate it happens after so many characters, but
he/she doesn't need to know where on the screen it will appear. As you point
out, you wouldn't know that anyways. It's going to show up in a different
spot on a PDA vs. a 640x480 monitor at the library vs. someone sitting at
home with a portrait 1200x1800 monitor.

> If content is divorced from format, how can you anticipate and
> accommodate the medium?

Very true. But if you are going to design for a specific medium's format to
begin with, then there's absolutely no reason for the separation argument as
you will need to write unique content for each medium. You'll have to write
a PDA article, a web article, a pdf article, a RSS article, etc. etc.

The separation argument is important for repurposing content. If you are
crafting content for specific media, then I completely agree that
presentation and content need to be integrated. 

> You argue that one shouldn't.  I certainly know why -- I am a 
> developer,
> after all, and am inclined to feel likewise.  But my understanding of
> the craft of writing (I presume there are analogs in graphical design)
> says that *is* a part of the craft, and not to be sacrificed 
> in the name
> of "flexibility".

Well, I'm certainly not a writer. That said, IMHO, if you are a good writer,
you should be able to communicate eloquently with ASCII text. 

Good content can overcome bad presentation. The reverse is less true. If you
have x units of employee time for both content and presentation, I'd always
argue to maximize the content side of it. (And, for the record, I'm a
graphic designer)

In summary (I need to wrap this up as I imagine people are getting a bit
bored...):

Ehmad had a nice list of what a CMS should be used for:

 - help you define you content elements as you need
 - help you sharing and publishing information in different format
 - help you create as many pages as you want form specific content element
 - help users create and edit  content NOT  pages
 - Create Pages from content NOT content from Pages
 - CMS Manage the pages that are created by CMS itself NOT by user
 - provide Workflow and authorization in the content element itself NOT in
Pages

Any attempt at the content author trying to format content based on a
specific presentation at the time of authoring makes most of the above
bullet points moot. At that point, I believe the user needs to consider a
document management model, or a simple page editing system.

-Darrel
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RE: [cms-list] new to list/cm - What is CMS?????

2003-01-30 Thread Alvin Tan

--- "Austin, Darrel"
<[EMAIL PROTECTED]> wrote:
Content needs to be
> established, then it needs to be
> delivered (with a presentation). There are times
> when these two need to be
> developed tightly together, but when that's the
> case, there really isn't a
> need for CM as much as DM.
> 
>  

can you give an example on.. lets say a magazine 
company?

Alvin

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RE: [cms-list] new to list/cm - What is CMS?????

2003-01-31 Thread Nuno Lopes
The same old questions all over again :)
The same old rants all over again :)
The same old conclusions all over again :)
:) 

A CMS is just that, a Content Management System. Can be the core of a
Portal, the Core of your Web Site, the Core of a Library, the Core of an
eLearning Site, the core of a Book making system, a system to manage
documents. 

What they have in common?

Most CM systems focus on writers and editor, 
syndications, integrators (the ones that provide information). They help
this people whose primary focus is to provide accessible information to
readers on multiple (1...*) devices.

The focus is on managing human readable information. In other words,
they focus on content that readers do see explicitly. A CMS achieves
that by providing the suppliers of information with artifacts
(templates, categories, workflows, etc etc) that help them to provide
human readable information fast in a systematic fashion according to
their organization policies.

Teel us what do you want do to do, and what do you need to do it. A CM
will not tell you that.

Best regards,

Nuno Lopes



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Re: [cms-list] new to list/cm - What is CMS?????

2003-01-31 Thread emad Sarhan - Arab IT
OK OK
CMS is just a content management system
But this system must work Mainly with CONTENT. All services that CMS offers
must deal with content first

Simply, if the CMS works with Structured content, it is real CMS, even if it
provide for users the ability to work with presentation or WYSIWYG editor.
It is passable to work with Structured content and in the same time provide
for users the ability to enable them get the feel of whole page that
specific content appear on it or even there ia an ability to let users
manipulate the graphic content and menus. The mist importan is that the
CONTENT is the core of the CMS system

But if the CMS works only with Pages without the ability to handle content
element, it is not CMS, It is simply type of DMS
"What users need" is anthor sory, we are talking here about what is CMS,
Users could need CMS or could need DMS according to thier requirments

Thanks

Emad Sarhan



- Original Message -
From: "Nuno Lopes" <[EMAIL PROTECTED]>
To: "'cms-list'" <[EMAIL PROTECTED]>
Sent: Friday, January 31, 2003 5:16 AM
Subject: RE: [cms-list] new to list/cm - What is CMS?


> The same old questions all over again :)
> The same old rants all over again :)
> The same old conclusions all over again :)
> :) 
>
> A CMS is just that, a Content Management System. Can be the core of a
> Portal, the Core of your Web Site, the Core of a Library, the Core of an
> eLearning Site, the core of a Book making system, a system to manage
> documents.
>
> What they have in common?
>
> Most CM systems focus on writers and editor,
> syndications, integrators (the ones that provide information). They help
> this people whose primary focus is to provide accessible information to
> readers on multiple (1...*) devices.
>
> The focus is on managing human readable information. In other words,
> they focus on content that readers do see explicitly. A CMS achieves
> that by providing the suppliers of information with artifacts
> (templates, categories, workflows, etc etc) that help them to provide
> human readable information fast in a systematic fashion according to
> their organization policies.
>
> Teel us what do you want do to do, and what do you need to do it. A CM
> will not tell you that.
>
> Best regards,
>
> Nuno Lopes
>
>
>
> --
> http://cms-list.org/
> more signal, less noise.

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Re: [cms-list] new to list/cm - What is CMS?????

2003-02-01 Thread Michael Kowalski
Emad, you're right of course.

You just have to bear in mind that the content could (and in many 
cases, should) *look* like a page in the user interface. It's therefore 
quite possible for a CMS to *look* rather like a DMS.

I can't really agree with Darrel about needing to change the 
perceptions of content authors.  This isn't just about making a sale 
either: it's about delivering user-focused application design.

michael

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Re: [cms-list] new to list/cm - What is CMS?????

2003-02-02 Thread emad Sarhan - Arab IT
Yes, the interface could work with content elements as pages
But when we talk about users, we have tow types of users: Admin and Author
For Admin, we can force him to work with CMS concept but Authors, We can not
do that, the Interface for them must be near to what they understabd

Thanks

- Original Message -
From: "Michael Kowalski" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, February 01, 2003 3:31 AM
Subject: Re: [cms-list] new to list/cm - What is CMS?


> Emad, you're right of course.
>
> You just have to bear in mind that the content could (and in many
> cases, should) *look* like a page in the user interface. It's therefore
> quite possible for a CMS to *look* rather like a DMS.
>
> I can't really agree with Darrel about needing to change the
> perceptions of content authors.  This isn't just about making a sale
> either: it's about delivering user-focused application design.
>
> michael
>
> --
> http://cms-list.org/
> more signal, less noise.

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