[Coworking] Re: Drama at Citizen Space

2008-10-02 Thread felicity at cubes

Wow, freaky!  I wish I had some sage wisdom for you, Tara.  I
think keeping the police informed is the safest solution for
you and your coworkers.  It is unfortunate that this guy has no other
place to go and you have been very generous, but you are
right that you are not running a shelter.

All the best,
Felicity

CubesCrayons
www.cubesandcrayons.com
cubes.typepad.com/blog

On Oct 1, 2:31 pm, Tara Hunt [EMAIL PROTECTED] wrote:
 Hey all,

 So, I thought I'd relay a story...not to freak anyone out or change
 anything, but just as an experience that others can learn from.

 For about 6 months, there has been a guy who drops in regularly at
 Citizen Space for free - almost too regularly at times - and would
 fall asleep at the communal tables in the back. I thought, Whatever,
 no biggie, really, until I got a complaint from my landlord that,
 when CS wasn't open, he would sit outside of our door or wander around
 the building for hours. So, the next time I saw him I told him that he
 isn't allowed to be in the building hanging around when we aren't
 there. So, that was problem A. But he didn't really listen and we
 would still find him sleeping outside our door. I must have told him
 about 10x personally. Then he hadn't come around for a while, so I
 thought that the issue was done.

 But no. One day I received an email from Eddie from The Hat Factory
 asking me if Ryan Cook ever hangs out at Citizen Space and that they
 had to finally ask him to leave and not come back because he was doing
 the same thing - sleeping in the building - as well as bringing his
 clothes and showering there. Eddie and another guy had taken Ryan to
 lunch to get more information from him and didn't find much out.
 According to Ryan, he had a job and a place to live. So they said he
 would have to limit the times he dropped in and no more showering or
 sleeping there. But he continued, so they finally threatened him with
 calling the police if he returned.

 After that point, he stepped up his presence at CS again, this time he
 had no laptop with him and people in the space (renters and other
 dropins) were starting to complain about his presence. He would come
 in, eat stuff from the cupboards, make coffee and leave a mess, then
 sleep at the table. So, I told him he couldn't come back to CS without
 his laptop - This isn't a shelter, it's a workspace. I said. But a
 couple of nights later, I came into the office to check on a package
 at around 10:00 pm and, after unlocking the security door, I found him
 behind it, hanging out. Of course, this freaked me out a bit, but I
 firmly told him he wasn't allowed to be there, to leave and not come
 back until he gets a computer.

 A couple days later, Jonathan, one of the desk renters, found him,
 again, behind the locked security door and observed a pile of luggage
 and clothes. This was early in the morning. He instantly left and
 called me, telling me he didn't want to have to deal with this any
 longer. I was very angry at that point and went directly over there,
 but he was gone. Later that day, I caught him in the building again
 and told him to take his clothes and leave and that I would call the
 police if he returned. That was last Friday.

 On Monday, I wasn't at the space, but Arne told me he came in to
 gather 'some of his things that he had left' at the space. CS is NOT a
 storage locker. Arne supervised him and walked him out of the
 building. I thought that was the end of it. But no again.

 Today, I stopped by CS to check on a package and, lo and behold, he
 was there again. I totally blew up and told him I was going to call
 the police and locked myself in the office. The police came by and he
 was STILL hanging in the building. The officer talked to him, then
 came and talked with me. I told him the story and the officer told me
 he would tell Ryan that he would be charged next time he came into the
 building.

 I hope this is the end of it. It's driving me nuts. I don't know if
 he's a physical threat - he hasn't made any threats or moves. However,
 his continued presence feels like a fear tactic and he makes everyone
 at CS extremely uneasy...even the big guys.

 I'm looking for advice here...but also to open up a discussion on
 whether others have shared this problem and, if so, how have you dealt
 with it?

 Tara

 --
 --
 tara 'missrogue' hunt

 Book: The Whuffie Factor: Using the Power of Social Networks to Build
 Your Business 
 (http://www.amazon.com/Whuffie-Factor-Capital-Winning-Communities/dp/0...)
 Company: Citizen Agency (http://www.citizenagency.com)
 Blog: HorsePigCow: Marketing Uncommon (http://www.horsepigcow.com)
 Twitter:http://www.twitter.com/missrogue
 phone: 415-694-1951
 fax: 415-727-5335
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[Coworking] Re: Drama at Citizen Space

2008-10-02 Thread JDean

Here are my two suggestions:

1.  Build a strong relationship with the SFPD, and let them know that
their officers are free to complete paperwork at your site.
2.  Call the police.  The squeaky wheel gets the grease, and if you
don't want a sleeper in your workplace, you will need to document and
report.  Police can and will arrest individuals for becoming a public
nuisance and/or discivil conduct.

Take it from someone who has had a student arrested for talking too
much!
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[Coworking] Re: Drama at Citizen Space

2008-10-02 Thread Mike Schinkel

 let them know that their officers are free to complete paperwork at your
site. 

AWESOME idea.

-Mike Schinkel 
President; NewClarity LLC 
Organizer: Atlanta Web Entrepreneurs
http://www.linkedin.com/in/mikeschinkel
http://mikeschinkel.com
http://atlanta-web.org


-Original Message-
From: coworking@googlegroups.com [mailto:[EMAIL PROTECTED] On
Behalf Of JDean
Sent: Thursday, October 02, 2008 2:06 PM
To: Coworking
Subject: [Coworking] Re: Drama at Citizen Space


Here are my two suggestions:

1.  Build a strong relationship with the SFPD, and let them know that their
officers are free to complete paperwork at your site.
2.  Call the police.  The squeaky wheel gets the grease, and if you don't
want a sleeper in your workplace, you will need to document and report.
Police can and will arrest individuals for becoming a public nuisance and/or
discivil conduct.

Take it from someone who has had a student arrested for talking too much!


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[Coworking] Re: Drama at Citizen Space

2008-10-02 Thread melaniebee

Tara,

We at PariSoMa had a small coworker party about a month ago. I knew
pretty much every one there, except there was one tall, balding guy
kind of lurking around that no one knew. He introduced himself as Ryan
and said he was interested in renting a desk from us. I asked him how
he knew about the very small gathering and he just kind of mumbled
something incomprehensible about a website. For the next hour and a
half, he hung around our office and kind of creeped about and made
everyone uncomfortable. When the party was over, a handful of us went
to dinner and of course someone invited Ryan. Throughout dinner, his
erratic behavior really weirded us out. He got up about 3 or 4 times
to use the bathroom announcing loudly I GOTTA PEE, disappearing for
10 minutes at a time. He knocked over his glass of water and then
pushed the water onto the floor. After I'd finished my meal there were
still some scraps left (mostly chicken bones and a pile of greasy
rice) and he asked my boyfriend if I was going to finish my plate. He
then ate the tiny bits of chicken left on the bones and scarfed all
the rice. We all pretty much sat there WTFing the whole time. The next
day, I told everyone in the office that if a guy named Ryan came by
looking to rent a space, to politely tell him no. I felt bad because
he seemed kind of lonely and lost, but he obviously has problems and
made everyone really uncomfortable. He must be hitting up all the
coworking spaces in SF. I wonder if anyone else has had any
experiences with him.

Anyway, wow. I will definitely be on the lookout.

Melanie Berlin
PariSoMa


On Oct 1, 2:31 pm, Tara Hunt [EMAIL PROTECTED] wrote:
 Hey all,

 So, I thought I'd relay a story...not to freak anyone out or change
 anything, but just as an experience that others can learn from.

 For about 6 months, there has been a guy who drops in regularly at
 Citizen Space for free - almost too regularly at times - and would
 fall asleep at the communal tables in the back. I thought, Whatever,
 no biggie, really, until I got a complaint from my landlord that,
 when CS wasn't open, he would sit outside of our door or wander around
 the building for hours. So, the next time I saw him I told him that he
 isn't allowed to be in the building hanging around when we aren't
 there. So, that was problem A. But he didn't really listen and we
 would still find him sleeping outside our door. I must have told him
 about 10x personally. Then he hadn't come around for a while, so I
 thought that the issue was done.

 But no. One day I received an email from Eddie from The Hat Factory
 asking me if Ryan Cook ever hangs out at Citizen Space and that they
 had to finally ask him to leave and not come back because he was doing
 the same thing - sleeping in the building - as well as bringing his
 clothes and showering there. Eddie and another guy had taken Ryan to
 lunch to get more information from him and didn't find much out.
 According to Ryan, he had a job and a place to live. So they said he
 would have to limit the times he dropped in and no more showering or
 sleeping there. But he continued, so they finally threatened him with
 calling the police if he returned.

 After that point, he stepped up his presence at CS again, this time he
 had no laptop with him and people in the space (renters and other
 dropins) were starting to complain about his presence. He would come
 in, eat stuff from the cupboards, make coffee and leave a mess, then
 sleep at the table. So, I told him he couldn't come back to CS without
 his laptop - This isn't a shelter, it's a workspace. I said. But a
 couple of nights later, I came into the office to check on a package
 at around 10:00 pm and, after unlocking the security door, I found him
 behind it, hanging out. Of course, this freaked me out a bit, but I
 firmly told him he wasn't allowed to be there, to leave and not come
 back until he gets a computer.

 A couple days later, Jonathan, one of the desk renters, found him,
 again, behind the locked security door and observed a pile of luggage
 and clothes. This was early in the morning. He instantly left and
 called me, telling me he didn't want to have to deal with this any
 longer. I was very angry at that point and went directly over there,
 but he was gone. Later that day, I caught him in the building again
 and told him to take his clothes and leave and that I would call the
 police if he returned. That was last Friday.

 On Monday, I wasn't at the space, but Arne told me he came in to
 gather 'some of his things that he had left' at the space. CS is NOT a
 storage locker. Arne supervised him and walked him out of the
 building. I thought that was the end of it. But no again.

 Today, I stopped by CS to check on a package and, lo and behold, he
 was there again. I totally blew up and told him I was going to call
 the police and locked myself in the office. The police came by and he
 was STILL hanging in the building. The officer talked to him, then
 

[Coworking] Re: Drama at Citizen Space

2008-10-02 Thread dkords
Don't waste your time with the SFPD (or any pd).  They love messing with the 
homeless but this is a temporary fix and is just part of the endless cycle.  
Your only hope is cutting off the enabling factors, and only resort to the sfpd 
if someone becomes a danger.  As someone mentioned, there are agencies that can 
help, and sometimes if you know the right people in city hall, you can get some 
special assistance.

Sent via BlackBerry from T-Mobile

-Original Message-
From: JDean [EMAIL PROTECTED]

Date: Thu, 2 Oct 2008 11:05:41 
To: Coworkingcoworking@googlegroups.com
Subject: [Coworking] Re: Drama at Citizen Space



Here are my two suggestions:

1.  Build a strong relationship with the SFPD, and let them know that
their officers are free to complete paperwork at your site.
2.  Call the police.  The squeaky wheel gets the grease, and if you
don't want a sleeper in your workplace, you will need to document and
report.  Police can and will arrest individuals for becoming a public
nuisance and/or discivil conduct.

Take it from someone who has had a student arrested for talking too
much!


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[Coworking] Re: Drama at Citizen Space

2008-10-01 Thread Dawn Hayes
Tara,

Given the economy, your situation might not be that unusual. I work out of
several locations in NYC- some public and some private- and I've seen more
than my share of folks that remind me of RC. Due to the size of most of the
locations, only regulars might have noticed somewhat odd behaviors or
appearances. So, I haven't witnessed anyone mention it as a problem yet (a
matter of time, it seems)

I am certainly not saying it is your problem to deal with given how you have
tried to handle the matter, but people lie about their employment and
housing situations. Is there anyone in your space working with or for public
service organizations? Perhaps they may have some local references to
suggest. Is there anyone who might be looking for an intern or have a job to
fill? Maybe he might express interest if he didn't feel singled out and that
may get him to open up a little more about his situation if he is facing
personal difficulties.

In terms of safety, you may have to explore issuing keys (or getting
building management to do so) for a more controlled environment; even if it
slightly dampens the culture of the space.

I wonder what he would say if he were asked directly why he spends so much
time at the space in spite of possibly getting arrested and clearly making
others around him uncomfortable?

Cheers,

Dawn



On Wed, Oct 1, 2008 at 5:31 PM, Tara Hunt [EMAIL PROTECTED] wrote:


 Hey all,

 So, I thought I'd relay a story...not to freak anyone out or change
 anything, but just as an experience that others can learn from.

 For about 6 months, there has been a guy who drops in regularly at
 Citizen Space for free - almost too regularly at times - and would
 fall asleep at the communal tables in the back. I thought, Whatever,
 no biggie, really, until I got a complaint from my landlord that,
 when CS wasn't open, he would sit outside of our door or wander around
 the building for hours. So, the next time I saw him I told him that he
 isn't allowed to be in the building hanging around when we aren't
 there. So, that was problem A. But he didn't really listen and we
 would still find him sleeping outside our door. I must have told him
 about 10x personally. Then he hadn't come around for a while, so I
 thought that the issue was done.

 But no. One day I received an email from Eddie from The Hat Factory
 asking me if Ryan Cook ever hangs out at Citizen Space and that they
 had to finally ask him to leave and not come back because he was doing
 the same thing - sleeping in the building - as well as bringing his
 clothes and showering there. Eddie and another guy had taken Ryan to
 lunch to get more information from him and didn't find much out.
 According to Ryan, he had a job and a place to live. So they said he
 would have to limit the times he dropped in and no more showering or
 sleeping there. But he continued, so they finally threatened him with
 calling the police if he returned.

 After that point, he stepped up his presence at CS again, this time he
 had no laptop with him and people in the space (renters and other
 dropins) were starting to complain about his presence. He would come
 in, eat stuff from the cupboards, make coffee and leave a mess, then
 sleep at the table. So, I told him he couldn't come back to CS without
 his laptop - This isn't a shelter, it's a workspace. I said. But a
 couple of nights later, I came into the office to check on a package
 at around 10:00 pm and, after unlocking the security door, I found him
 behind it, hanging out. Of course, this freaked me out a bit, but I
 firmly told him he wasn't allowed to be there, to leave and not come
 back until he gets a computer.

 A couple days later, Jonathan, one of the desk renters, found him,
 again, behind the locked security door and observed a pile of luggage
 and clothes. This was early in the morning. He instantly left and
 called me, telling me he didn't want to have to deal with this any
 longer. I was very angry at that point and went directly over there,
 but he was gone. Later that day, I caught him in the building again
 and told him to take his clothes and leave and that I would call the
 police if he returned. That was last Friday.

 On Monday, I wasn't at the space, but Arne told me he came in to
 gather 'some of his things that he had left' at the space. CS is NOT a
 storage locker. Arne supervised him and walked him out of the
 building. I thought that was the end of it. But no again.

 Today, I stopped by CS to check on a package and, lo and behold, he
 was there again. I totally blew up and told him I was going to call
 the police and locked myself in the office. The police came by and he
 was STILL hanging in the building. The officer talked to him, then
 came and talked with me. I told him the story and the officer told me
 he would tell Ryan that he would be charged next time he came into the
 building.

 I hope this is the end of it. It's driving me nuts. I don't know if
 he's a physical threat - he 

[Coworking] Re: Drama at Citizen Space

2008-10-01 Thread Tara Hunt

Thanks Dawn,

When asked these questions (and we've asked many to fine out more), he
doesn't speak up. He just stares defiantly. I think he may be
autistic?

T

On Wed, Oct 1, 2008 at 2:59 PM, Dawn Hayes [EMAIL PROTECTED] wrote:
 Tara,

 Given the economy, your situation might not be that unusual. I work out of
 several locations in NYC- some public and some private- and I've seen more
 than my share of folks that remind me of RC. Due to the size of most of the
 locations, only regulars might have noticed somewhat odd behaviors or
 appearances. So, I haven't witnessed anyone mention it as a problem yet (a
 matter of time, it seems)

 I am certainly not saying it is your problem to deal with given how you have
 tried to handle the matter, but people lie about their employment and
 housing situations. Is there anyone in your space working with or for public
 service organizations? Perhaps they may have some local references to
 suggest. Is there anyone who might be looking for an intern or have a job to
 fill? Maybe he might express interest if he didn't feel singled out and that
 may get him to open up a little more about his situation if he is facing
 personal difficulties.

 In terms of safety, you may have to explore issuing keys (or getting
 building management to do so) for a more controlled environment; even if it
 slightly dampens the culture of the space.

 I wonder what he would say if he were asked directly why he spends so much
 time at the space in spite of possibly getting arrested and clearly making
 others around him uncomfortable?

 Cheers,

 Dawn



 On Wed, Oct 1, 2008 at 5:31 PM, Tara Hunt [EMAIL PROTECTED] wrote:

 Hey all,

 So, I thought I'd relay a story...not to freak anyone out or change
 anything, but just as an experience that others can learn from.

 For about 6 months, there has been a guy who drops in regularly at
 Citizen Space for free - almost too regularly at times - and would
 fall asleep at the communal tables in the back. I thought, Whatever,
 no biggie, really, until I got a complaint from my landlord that,
 when CS wasn't open, he would sit outside of our door or wander around
 the building for hours. So, the next time I saw him I told him that he
 isn't allowed to be in the building hanging around when we aren't
 there. So, that was problem A. But he didn't really listen and we
 would still find him sleeping outside our door. I must have told him
 about 10x personally. Then he hadn't come around for a while, so I
 thought that the issue was done.

 But no. One day I received an email from Eddie from The Hat Factory
 asking me if Ryan Cook ever hangs out at Citizen Space and that they
 had to finally ask him to leave and not come back because he was doing
 the same thing - sleeping in the building - as well as bringing his
 clothes and showering there. Eddie and another guy had taken Ryan to
 lunch to get more information from him and didn't find much out.
 According to Ryan, he had a job and a place to live. So they said he
 would have to limit the times he dropped in and no more showering or
 sleeping there. But he continued, so they finally threatened him with
 calling the police if he returned.

 After that point, he stepped up his presence at CS again, this time he
 had no laptop with him and people in the space (renters and other
 dropins) were starting to complain about his presence. He would come
 in, eat stuff from the cupboards, make coffee and leave a mess, then
 sleep at the table. So, I told him he couldn't come back to CS without
 his laptop - This isn't a shelter, it's a workspace. I said. But a
 couple of nights later, I came into the office to check on a package
 at around 10:00 pm and, after unlocking the security door, I found him
 behind it, hanging out. Of course, this freaked me out a bit, but I
 firmly told him he wasn't allowed to be there, to leave and not come
 back until he gets a computer.

 A couple days later, Jonathan, one of the desk renters, found him,
 again, behind the locked security door and observed a pile of luggage
 and clothes. This was early in the morning. He instantly left and
 called me, telling me he didn't want to have to deal with this any
 longer. I was very angry at that point and went directly over there,
 but he was gone. Later that day, I caught him in the building again
 and told him to take his clothes and leave and that I would call the
 police if he returned. That was last Friday.

 On Monday, I wasn't at the space, but Arne told me he came in to
 gather 'some of his things that he had left' at the space. CS is NOT a
 storage locker. Arne supervised him and walked him out of the
 building. I thought that was the end of it. But no again.

 Today, I stopped by CS to check on a package and, lo and behold, he
 was there again. I totally blew up and told him I was going to call
 the police and locked myself in the office. The police came by and he
 was STILL hanging in the building. The officer talked to him, then
 

[Coworking] Re: Drama at Citizen Space

2008-10-01 Thread David J. Kordsmeier

Folks,

being in SF, I've seen this problem over and over in the past 5 years
at my space.  As a human being, you have to balance your desire to be
compassionate with the need to run a business.  Folks who are homeless
and/or jobless or suffering from substance abuse, will frequently
gravitate to an area of a city that supports or tolerates the way they
are living/surviving/getting by.  There are any number of root causes
behind homelessness (I'm no expert) and it isn't something that fits
into our rational view of the world.   Once you allow someone access
to a restroom or a place to sleep, they'll take it.  It supports and
enables them to continue their illness.

A no-sleep policy in the business  is good for business.  Vegas does
it.  You probably should consider it.  Zero-tolerance is really the
only way.  It's not a motel.  Bathroom access is a dual-edged sword.
Once you allow it, and word is out you have a public restroom, you
invite some social problems.  I've had a customer take a shower,
without permission,  in my bathroom at our site, and it only happened
once, and I had to bar access to this customer.  I felt incredibly
torn about it, because at least this guy experienced a moment of
dignity in an otherwise harsh city, but I'm not running a motel and
wasn't paid for the time or mess this guy created.  Restrict access to
the restrooms with key, buzzer, or some other system, and you'll
reduce the desire for some of the more troublesome folks stopping by.

For the door sleeping, the only thing you can do is put a gate across
the door at night.  They may still sleep in front, but what I've seen
is the best places to sleep are under the shelter of a doorway entry,
not under the sky.

Once you've removed the enabling features of your site, this person
will move on.

And if you desire to understand the root causes of the homeless
problem a bit more, there are a lot of organizations in each city
which have volunteer opportunities that may shed some more light on
this urban issue that cities like San Francisco seem to struggle with.

-
David

On Wed, Oct 1, 2008 at 3:02 PM, Tara Hunt [EMAIL PROTECTED] wrote:

 Thanks Dawn,

 When asked these questions (and we've asked many to fine out more), he
 doesn't speak up. He just stares defiantly. I think he may be
 autistic?

 T

 On Wed, Oct 1, 2008 at 2:59 PM, Dawn Hayes [EMAIL PROTECTED] wrote:
 Tara,

 Given the economy, your situation might not be that unusual. I work out of
 several locations in NYC- some public and some private- and I've seen more
 than my share of folks that remind me of RC. Due to the size of most of the
 locations, only regulars might have noticed somewhat odd behaviors or
 appearances. So, I haven't witnessed anyone mention it as a problem yet (a
 matter of time, it seems)

 I am certainly not saying it is your problem to deal with given how you have
 tried to handle the matter, but people lie about their employment and
 housing situations. Is there anyone in your space working with or for public
 service organizations? Perhaps they may have some local references to
 suggest. Is there anyone who might be looking for an intern or have a job to
 fill? Maybe he might express interest if he didn't feel singled out and that
 may get him to open up a little more about his situation if he is facing
 personal difficulties.

 In terms of safety, you may have to explore issuing keys (or getting
 building management to do so) for a more controlled environment; even if it
 slightly dampens the culture of the space.

 I wonder what he would say if he were asked directly why he spends so much
 time at the space in spite of possibly getting arrested and clearly making
 others around him uncomfortable?

 Cheers,

 Dawn



 On Wed, Oct 1, 2008 at 5:31 PM, Tara Hunt [EMAIL PROTECTED] wrote:

 Hey all,

 So, I thought I'd relay a story...not to freak anyone out or change
 anything, but just as an experience that others can learn from.

 For about 6 months, there has been a guy who drops in regularly at
 Citizen Space for free - almost too regularly at times - and would
 fall asleep at the communal tables in the back. I thought, Whatever,
 no biggie, really, until I got a complaint from my landlord that,
 when CS wasn't open, he would sit outside of our door or wander around
 the building for hours. So, the next time I saw him I told him that he
 isn't allowed to be in the building hanging around when we aren't
 there. So, that was problem A. But he didn't really listen and we
 would still find him sleeping outside our door. I must have told him
 about 10x personally. Then he hadn't come around for a while, so I
 thought that the issue was done.

 But no. One day I received an email from Eddie from The Hat Factory
 asking me if Ryan Cook ever hangs out at Citizen Space and that they
 had to finally ask him to leave and not come back because he was doing
 the same thing - sleeping in the building - as well as bringing his
 clothes and showering there. 

[Coworking] Re: Drama at Citizen Space

2008-10-01 Thread Hillary Hartley

Tara,

I actually meant to call you before I left town 2 weeks ago.  I had
just spoken with Eddie, and lo and behold Ryan was at the space that
day.  Evidently, he'd been storing stuff (bags of clothes) at the Hat
Factory and other residents caught him hanging out in the laundry room
at night.

I discussed the situation with my wife (former case manager and
drop-in center manager) and she said we should be firm with him and
possibly provide a list of drop-in centers and shelters.  I'm so sorry
it escalated so much over the last 10 days, but I'm glad the police
are now informed of the situation.

He definitely seems to be, well, special... Not sure if it's autism or
some other retardation, but I have had a hard time communicating with
him, too.  Perhaps we should ask the police if he has a record.  We
had a neighbor that started stalking us (long story cut very short)
and she had a mental break one day.  When the police arrived, her
doctor arrived with them and informed us that this was not the first
time.  If Ryan has a record, or a hospital history, then perhaps we'd
see some action there.  Not sure.

Some necessary steps... I think David is onto something with the No
Sleep policy.  It's an office, a place of business, and we have the
right to ask anyone to leave.

Also, we should probably figure out how he's getting behind the
security door.  One thing I discussed with Johnathan is that the last
person out of the office needs to do a sweep of the floor -- our
bathroom, the other (unlocked) bathroom, the hallway, etc. and MAKE
SURE that security door is locked.

See you soon.  Glad you reached out to the list, and hope you don't
have to deal with this alone.  I should be in tomorrow -- perhaps
whoever is around the office can powwow a bit.

Hillary

 On Wed, Oct 1, 2008 at 3:02 PM, Tara Hunt [EMAIL PROTECTED] wrote:

 Thanks Dawn,

 When asked these questions (and we've asked many to fine out more), he
 doesn't speak up. He just stares defiantly. I think he may be
 autistic?

 T

 On Wed, Oct 1, 2008 at 2:59 PM, Dawn Hayes [EMAIL PROTECTED] wrote:
 Tara,

 Given the economy, your situation might not be that unusual. I work out of
 several locations in NYC- some public and some private- and I've seen more
 than my share of folks that remind me of RC. Due to the size of most of the
 locations, only regulars might have noticed somewhat odd behaviors or
 appearances. So, I haven't witnessed anyone mention it as a problem yet (a
 matter of time, it seems)

 I am certainly not saying it is your problem to deal with given how you have
 tried to handle the matter, but people lie about their employment and
 housing situations. Is there anyone in your space working with or for public
 service organizations? Perhaps they may have some local references to
 suggest. Is there anyone who might be looking for an intern or have a job to
 fill? Maybe he might express interest if he didn't feel singled out and that
 may get him to open up a little more about his situation if he is facing
 personal difficulties.

 In terms of safety, you may have to explore issuing keys (or getting
 building management to do so) for a more controlled environment; even if it
 slightly dampens the culture of the space.

 I wonder what he would say if he were asked directly why he spends so much
 time at the space in spite of possibly getting arrested and clearly making
 others around him uncomfortable?

 Cheers,

 Dawn



 On Wed, Oct 1, 2008 at 5:31 PM, Tara Hunt [EMAIL PROTECTED] wrote:

 Hey all,

 So, I thought I'd relay a story...not to freak anyone out or change
 anything, but just as an experience that others can learn from.

 For about 6 months, there has been a guy who drops in regularly at
 Citizen Space for free - almost too regularly at times - and would
 fall asleep at the communal tables in the back. I thought, Whatever,
 no biggie, really, until I got a complaint from my landlord that,
 when CS wasn't open, he would sit outside of our door or wander around
 the building for hours. So, the next time I saw him I told him that he
 isn't allowed to be in the building hanging around when we aren't
 there. So, that was problem A. But he didn't really listen and we
 would still find him sleeping outside our door. I must have told him
 about 10x personally. Then he hadn't come around for a while, so I
 thought that the issue was done.

 But no. One day I received an email from Eddie from The Hat Factory
 asking me if Ryan Cook ever hangs out at Citizen Space and that they
 had to finally ask him to leave and not come back because he was doing
 the same thing - sleeping in the building - as well as bringing his
 clothes and showering there. Eddie and another guy had taken Ryan to
 lunch to get more information from him and didn't find much out.
 According to Ryan, he had a job and a place to live. So they said he
 would have to limit the times he dropped in and no more showering or
 sleeping there. But he continued, so they finally 

[Coworking] Re: Drama at Citizen Space

2008-10-01 Thread Dawn Hayes
Hmmm...  That's a tough one and I am probably pointing out the obvious
(forgive me).

Here's a few links that might be useful:

I would check in with the community affairs division of the San Francisco
Police Department, because they are more likely to be better equipped to
deal with him if another public complaint involves them the police than
regular officers. That's not a slight; just something I've learned from my
friends in law enforcement that are trained in counseling.

http://www.sfgov.org/site/police_index.asp?id=21707
[EMAIL PROTECTED]

The United Way in your area may also be able to help out. A friend and long
time public servant suggested it might be a better way to go.

http://uwba.org/211/contact.php
I didn't even know about 211 (I think we have everything routed through
311), which seems like it would come in handy for more specific direction.

Since UW operates as a bit of a filter to other organizations, they should
be in a position to provide relevant information specific to your situation.

Also, connect with the SF Department of Health:
http://www.sfdph.org/dph/default.asp

I wouldn't be shy about contacting their affiliated foundation because you
may be able to avoid red tape in gaining assistance even if your situation
is not their focus:

http://sfpublichealthfoundation.org/

email: [EMAIL PROTECTED]
   T: (415) 956-0768
   Fax: (951) 769-2840
   SF Public Health Foundation
   1450 Sutter Street, #101
   San Francisco, CA 94104

Of course, you need to keep yourself from getting too frustrated. I am sure
everyone supports you and hopes this can get resolved in a way that benefits
you, your fellow Co-workers and RC.

Keep me posted.

Cheers,

d
[EMAIL PROTECTED]





On Wed, Oct 1, 2008 at 6:02 PM, Tara Hunt [EMAIL PROTECTED] wrote:


 Thanks Dawn,

 When asked these questions (and we've asked many to fine out more), he
 doesn't speak up. He just stares defiantly. I think he may be
 autistic?

 T

 On Wed, Oct 1, 2008 at 2:59 PM, Dawn Hayes [EMAIL PROTECTED]
 wrote:
  Tara,
 
  Given the economy, your situation might not be that unusual. I work out
 of
  several locations in NYC- some public and some private- and I've seen
 more
  than my share of folks that remind me of RC. Due to the size of most of
 the
  locations, only regulars might have noticed somewhat odd behaviors or
  appearances. So, I haven't witnessed anyone mention it as a problem yet
 (a
  matter of time, it seems)
 
  I am certainly not saying it is your problem to deal with given how you
 have
  tried to handle the matter, but people lie about their employment and
  housing situations. Is there anyone in your space working with or for
 public
  service organizations? Perhaps they may have some local references to
  suggest. Is there anyone who might be looking for an intern or have a job
 to
  fill? Maybe he might express interest if he didn't feel singled out and
 that
  may get him to open up a little more about his situation if he is facing
  personal difficulties.
 
  In terms of safety, you may have to explore issuing keys (or getting
  building management to do so) for a more controlled environment; even if
 it
  slightly dampens the culture of the space.
 
  I wonder what he would say if he were asked directly why he spends so
 much
  time at the space in spite of possibly getting arrested and clearly
 making
  others around him uncomfortable?
 
  Cheers,
 
  Dawn
 
 
 
  On Wed, Oct 1, 2008 at 5:31 PM, Tara Hunt [EMAIL PROTECTED] wrote:
 
  Hey all,
 
  So, I thought I'd relay a story...not to freak anyone out or change
  anything, but just as an experience that others can learn from.
 
  For about 6 months, there has been a guy who drops in regularly at
  Citizen Space for free - almost too regularly at times - and would
  fall asleep at the communal tables in the back. I thought, Whatever,
  no biggie, really, until I got a complaint from my landlord that,
  when CS wasn't open, he would sit outside of our door or wander around
  the building for hours. So, the next time I saw him I told him that he
  isn't allowed to be in the building hanging around when we aren't
  there. So, that was problem A. But he didn't really listen and we
  would still find him sleeping outside our door. I must have told him
  about 10x personally. Then he hadn't come around for a while, so I
  thought that the issue was done.
 
  But no. One day I received an email from Eddie from The Hat Factory
  asking me if Ryan Cook ever hangs out at Citizen Space and that they
  had to finally ask him to leave and not come back because he was doing
  the same thing - sleeping in the building - as well as bringing his
  clothes and showering there. Eddie and another guy had taken Ryan to
  lunch to get more information from him and didn't find much out.
  According to Ryan, he had a job and a place to live. So they said he
  would have to limit the times he