[Declude.JunkMail] Another AUTOWHITE question

2003-09-10 Thread Wes Harper
Maybe this is a no-brainer, but ...

Will [EMAIL PROTECTED] cover all email, or will I need an [EMAIL PROTECTED], 
[EMAIL PROTECTED], [EMAIL PROTECTED], etc.?


Wes Harper MCP
Network Administrator
Pioneer Telephone Cooperative, Inc.
(405) 375-0290



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[Declude.JunkMail] Disclaimers for all email

2003-07-31 Thread Wes Harper
Okay, since it appears that everyone has lots of time to kill and can't 
wait for a question ... I'll go.

I've been assigned the task from our legal department of adding a 
disclaimer on every outgoing email.  I think I know how to do that, 
except there are some exceptions.

We have several remote addresses (on domains besides that where 
our IMAIL server resides) where we don't want to disclaimers sent.

In both cases, they are for text messaging type devices (either 
pagers or cell phones).

My email domain is ptci.com.  The other domains are 
pioneermessaging.com and pioneerenidcellular.com.  

If an email message is sent to either pioneermessaging.com or 
pioneerenidcellular.com I want to skip the disclaimer, otherwise 
each email should have it included.

Wes Harper
Network Administrator
Pioneer Telephone Cooperative, Inc.
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[Declude.JunkMail] Smart bounce?

2003-07-16 Thread Wes Harper
The company I work for is a telecommunications company that is 
also an ISP.  I work for the telephone side of the company.

About 18 months ago we setup an email server using IMAIL and 
Declude for all of the inhouse accounts and had our ISP branch 
forward all of the old pldi.net email addresses to our new 
ptci.com email addresses.  Our new ptci.com addresses follow a 
naming standard, the old pldi.net addresses were whatever the 
employee wanted (so they don't always match).

We're wanting to eliminate the old pldi.net addresses completely 
by the end of the year.   To help make sure outside contacts are 
made aware of the new addresses, I'm wanting to setup some type 
of smart bounce message.

Here's what I'd like to do .. and I'm wondering if Declude Junkmail 
can help make the process easier.

1.  Forward all old pldi.net mail to the new ptci.com addresses
 AND to a new invalidaccount user on the ptci.com domain.
2.  Have the new invalidaccount user setup with a bounce 
 message that tells the sender hey, use the new address
3.  Tell them what the new address is.

#2 is easy if I make it a generic message.  But I was wondering if I 
could pull out the pldi.net address using one of the variables that 
Declude Junkmail has to make the email more informative (see step 
#3).

I know I could go into each account manually on Imail and setup a 
vacation message ... but that would take quite a bit of time.

Wes Harper
Network Administrator
Pioneer Telephone Cooperative, Inc.
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Re: [Declude.JunkMail] Whitelisting question

2003-06-12 Thread Wes Harper

 What you're seeing here is log file entries such as:
 
 06/12/2003 07:19:04 Q6fa2120f012c5b19 Msg failed WEIGHT15-19s (Total
 weight between 15 and 19.). Action=SUBJECT. 06/12/2003 07:19:04
 Q6fa2120f012c5b19 Skipping E-mail from [EMAIL PROTECTED];
 whitelisted [EMAIL PROTECTED]
 
 Although you see Action=SUBJECT, the whitelisting overrides that, so
 the subject will not be altered.
 
 If an E-mail is whitelisted and the subject is altered, though, please
 do let me know as that should not happen.
 
-Scott
 ---

I guess I was confused because of what I saw in the SpamReview software.  
It showed a subject line with SPAM still in the subject line, but apparently it 
wasn't there after I returned it to the queue for processing.

Maybe I was just blurry eyed from deleting all of the spam that got held.  I'll 
watch closely the next day or so and if I see what I thought I saw again, will 
send ALL of the information to you.


Wes Harper
Network Administrator
Pioneer Telephone Cooperative, Inc.
(405) 375-0290

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Re: [Declude.JunkMail] Junkmail Notification Intelligence

2002-10-08 Thread Wes Harper

I second that.  I got a nasty note from a guy today about the 
automated email sent from my Declude (it was the result of a 
Bugbear infected email).

I could disable the warnings, but have actually had ISP's send 
Thank You's in some cases.

Wes Harper
Network Administrator
Pioneer Telephone Cooperative, Inc.

From:   Trent M. Davenport 
[EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Subject:[Declude.JunkMail] Junkmail Notification 
Intelligence
Date sent:  Tue, 8 Oct 2002 12:49:32 -0700
Send reply to:  [EMAIL PROTECTED]

 Scott,
 
 We've seen Klez.E, Klez.H and now Bugbear falsifying from addresses.  How
 long before Declude will give you the option to have it use the domain name
 from the headers and add abuse@ in front of the actual originating sending
 mail server, rather than relying on the from address?  Especially for those
 viruses that falsify the from address.
 
 I don't think we will ever be able to get rid of these types of viruses
 unless there is some way to accurately send messages to where the message
 truly originates, rather than what the domain name in the from address is.
 
 Any thoughts?  From what I've seen, the originating mail server in the
 headers is usually not falsified.
 
 Trent
 ---
 Trent M. Davenport - Systems Administrator
 Northern Television Systems Ltd - WHTV
 203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
 (867) 393-2225 X204, (867) 393-2224 FAX
 www.whtvcable.com http://www.whtvcable.com  (
 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )
 
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[Declude.JunkMail] Question about Adult Test

2002-01-28 Thread Wes Harper

I know that the ADULT test is only in testing at the moment, but I 
can't seem to get it to work at all.

Here's what I have in my GLOBAL.CFG file

ADULT   adult   x x 30 0

Here's what I have in my $default$.junkmail file

ADULT   HOLD X-RBL-Warning: Failed Adult Test

I've been setting up individual phrases and keywords myself to try 
and block adult content, but I wanted to try the ADULT test to see if 
it might already block as much or more than what my tests were.

Wes Harper
Network Administrator
Pioneer Telephone Cooperative, Inc.
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[Declude.JunkMail] What did I break?

2002-01-25 Thread Wes Harper

Okay,  we've had Declude and Imail running for a few months and 
I'd never really worked on tinkering with changing settings to catch 
spam with the various test (I was just looking for specific phrases in 
the Imail filters and deleting messages that I could verify were 
spam).

So, today I decided to look back through the most recent postings 
and try some of the suggestions I've seen.

Suddenly I have one person (at least that's all I've heard from), who 
can't reply to a message.  Here's what he gets.

 ---
From:   Darin Foster [EMAIL PROTECTED]
To: Self
Subject:Mail Delivery Failure.
Date sent:  Fri, 25 Jan 2002 09:57:59

Delivery has failed on the enclosed message for the following
reasons reported either by the mail delivery system on the mail
relay host or by the local TCP/IP transport module:

   550 not local host dcaweb.net, not a gateway

Your original mail message follows:


X-PM-Identity: Default
From: Darin Foster [EMAIL PROTECTED]
To: Cherry Doolittle [EMAIL PROTECTED]
Date: Fri, 25 Jan 2002 09:57:58 -0600
MIME-Version: 1.0
Subject: Re: Guess who?
Message-ID: 3C512C2A.28453.75E88C@localhost
Return-receipt-to: Darin Foster [EMAIL PROTECTED]
Priority: normal
In-reply-to: 
07C99A25AC95674A9361D1FDD6E4D0720138382D@dca-
exchange.dcaweb.net
X-mailer: Pegasus Mail for Windows (v4.01)
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Content-description: Mail message body

hey girl

---
Where do I look to fix this?  I added an Adult test, several 
WHITELIST's and a Weight scheme.

Another puzzler.  If I try sending the same message from the web 
interface, it works ... it only doesn't work when I send from Pegasus.

Help!

Wes Harper
Network Administrator
Pioneer Telephone Cooperative, Inc.

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Re: [Declude.JunkMail] What did I break?

2002-01-25 Thread Wes Harper

Scott,

I just tried sending a message from my computer (using Pegasus) 
and it worked.

It's almost like something out there doesn't like his address.  Any 
debugging I could do in Declude to see what's going on?

Wes Harper

 
 Suddenly I have one person (at least that's all I've heard from), who
 can't reply to a message.  Here's what he gets.
 
 550 not local host dcaweb.net, not a gateway
 
 That's not a problem on your end (assuming you don't host dcaweb.net).  It 
 sounds like their mail server is FUBAR.
 
 Where do I look to fix this?
 
 dcaweb.net.
 
 Their mail server isn't accepting mail to dcaweb.net.  It's broken.
 
 Another puzzler.  If I try sending the same message from the web
 interface, it works ... it only doesn't work when I send from Pegasus.
 
 That is very strange.  I can't explain why their mail server would think 
 the recipient address was local when sending with web messaging, but think 
 it was not local when sending via Pegasus -- it really doesn't make sense.
  -Scott
 
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Re: [Declude.JunkMail] What did I break?

2002-01-25 Thread Wes Harper


 What is the relationship between ptci.com and dcaweb.net mail servers?  It
 sounds like they are on the same server.  If that is the case then you are
 having problems with smtp authenication.  I am not familar with pegasaus
 (have not used it since 99) but make sure it is set to authenicate with the
 Imail server.

There isn't a relationship.  The ptci.com is our domain, and the 
dcaweb.net ... well it's somewhere else.  I double-checked all of the 
settings on his email program, and they look correct.

Wes
 
 Chuck Schick
 Warp 8, Inc.
 www.warp8.com
 303-421-5140
 - Original Message -
 From: Wes Harper [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Friday, January 25, 2002 9:19 AM
 Subject: [Declude.JunkMail] What did I break?
 
 
 : Okay,  we've had Declude and Imail running for a few months and
 : I'd never really worked on tinkering with changing settings to catch
 : spam with the various test (I was just looking for specific phrases in
 : the Imail filters and deleting messages that I could verify were
 : spam).
 :
 : So, today I decided to look back through the most recent postings
 : and try some of the suggestions I've seen.
 :
 : Suddenly I have one person (at least that's all I've heard from), who
 : can't reply to a message.  Here's what he gets.
 :
 :  ---
 : From:   Darin Foster [EMAIL PROTECTED]
 : To: Self
 : Subject:Mail Delivery Failure.
 : Date sent:  Fri, 25 Jan 2002 09:57:59
 :
 : Delivery has failed on the enclosed message for the following
 : reasons reported either by the mail delivery system on the mail
 : relay host or by the local TCP/IP transport module:
 :
 :550 not local host dcaweb.net, not a gateway
 :
 : Your original mail message follows:
 : 
 :
 : X-PM-Identity: Default
 : From: Darin Foster [EMAIL PROTECTED]
 : To: Cherry Doolittle [EMAIL PROTECTED]
 : Date: Fri, 25 Jan 2002 09:57:58 -0600
 : MIME-Version: 1.0
 : Subject: Re: Guess who?
 : Message-ID: 3C512C2A.28453.75E88C@localhost
 : Return-receipt-to: Darin Foster [EMAIL PROTECTED]
 : Priority: normal
 : In-reply-to:
 : 07C99A25AC95674A9361D1FDD6E4D0720138382D@dca-
 : exchange.dcaweb.net
 : X-mailer: Pegasus Mail for Windows (v4.01)
 : Content-type: text/plain; charset=US-ASCII
 : Content-transfer-encoding: 7BIT
 : Content-description: Mail message body
 :
 : hey girl
 :
 : ---
 : Where do I look to fix this?  I added an Adult test, several
 : WHITELIST's and a Weight scheme.
 :
 : Another puzzler.  If I try sending the same message from the web
 : interface, it works ... it only doesn't work when I send from Pegasus.
 :
 : Help!
 :
 : Wes Harper
 : Network Administrator
 : Pioneer Telephone Cooperative, Inc.
 :
 : ---
 : [This E-mail was scanned for viruses by Declude Virus
 (http://www.declude.com)]
 :
 : ---
 :
 : This E-mail came from the Declude.JunkMail mailing list.  To
 : unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
 : type unsubscribe Declude.JunkMail.  You can E-mail
 : [EMAIL PROTECTED] for assistance.  You can visit our web
 : site at http://www.declude.com .
 :
 
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Re: [Declude.JunkMail] What did I break?

2002-01-25 Thread Wes Harper

Fixed.

It wasn't a declude issue (sorry about posting here) or a Pegasus 
issue.  Some addresses on our WAN recently changed and I forgot 
to add the new range of IP's for relaying in the SMTP settings of 
IMAIL (web mail doesn't use the relaying feature ... so that's why the 
message worked from the web interface).

Sorry again for the posting.

-Wes
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[Declude.JunkMail] Notification using BANEXT?

2002-01-02 Thread Wes Harper

I think it's been discussed before, 
but I was wondering when the 
BANEXT tag will provide for a method to notify people the email was 
blocked.


We set a policy to ban all emails 
with .EXE attachments, which cuts 
down on a lot of problems ... but also means I get to answer a lot of 
phone calls from people wondering why they didn't get an email.


Oh, and for what it's worth, I think 
it would be very helpful to have 
some practical examples in a document on how to setup the 
various tests. I know it would be time consuming to come up with at 
first, but it would certainly answer many of the questions I have (and 
what I see on the group).


Wes Harper
Network Administrator
Pioneer Telephone Cooperative, Inc.

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[Declude.JunkMail] H:Most effective spam test tips?

2001-09-25 Thread Wes Harper

I'm a newbie at using both IMail and Declude.  I was wondering if I 
could get some tips on the most effective spam tests that others are 
using.

Since I work for a telephone cooperative, I'm guessing there ought 
to be an easy way to exclude all mail pertaining to viagra, etc.  (I 
guess our insurance department might have a legitimate reason to 
get something about that ... but I really doubt it).

Anyway, I figure why re-invent the wheel when there have to be 
other folks out there who have already developed effective 
strategies.

Wes Harper
Network Administrator
Pioneer Telephone Cooperative
[EMAIL PROTECTED]
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