Re: Templates Website Failure

2022-08-29 Thread Peter Kovacs



Am 30.08.22 um 00:26 schrieb Dave Fisher:



On Aug 29, 2022, at 2:47 PM, Andrea Pescetti  wrote:

On 29/08/22 Peter Kovacs wrote:

We have 3 servers. Maybe we can deploy the service there?

Technically this would be possible, sure

Yes, but do we want to support Drupal ourselves? It’s something like OpenGrok, 
Pootle, MediaWiki, and phpBB that will need periodic maintenance.


I talked about an email service so the drupal Website can sent passwort 
reset emails. Not the drupal site itself.



But I think these sites were moved to external hosting since the ASF had 
concerns, at the time, with the many different licenses used by the Extensions 
and Templates hosted on those sites.

Exactly

I don't know if things have changed now. Otherwise this would still be the main 
reason for hosting the two sites outside the ASF.

And still.


If everyone is touching this system with a 10 feet pole. I am not sure 
if the AOO extension service is in an healthy situation for the project 
. I mean there is still the FSF statement [1] on the net, which is not 
nice. The current situation is that Andrea is stepping up for the email 
service. I do not have the feeling that the extension page is much of an 
interest to SF.net. And it seems the ASF is also not particular fond of 
this system.


Should we maybe rethink the extension web service? Before volunteers can 
work what to do, we need to have a vision, and clearly make plans what 
to do.



All the best

Peter




Regards,
  Andrea.

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[1] https://directory.fsf.org/wiki/LibreOffice


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Re: Templates Website Failure

2022-08-29 Thread Dave Fisher



> On Aug 29, 2022, at 2:47 PM, Andrea Pescetti  wrote:
> 
> On 29/08/22 Peter Kovacs wrote:
>> We have 3 servers. Maybe we can deploy the service there?
> 
> Technically this would be possible, sure

Yes, but do we want to support Drupal ourselves? It’s something like OpenGrok, 
Pootle, MediaWiki, and phpBB that will need periodic maintenance.

> 
> But I think these sites were moved to external hosting since the ASF had 
> concerns, at the time, with the many different licenses used by the 
> Extensions and Templates hosted on those sites.

Exactly

> 
> I don't know if things have changed now. Otherwise this would still be the 
> main reason for hosting the two sites outside the ASF.

And still.

> 
> Regards,
>  Andrea.
> 
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Re: Templates Website Failure

2022-08-29 Thread Andrea Pescetti

On 29/08/22 Peter Kovacs wrote:

We have 3 servers. Maybe we can deploy the service there?


Technically this would be possible, sure.

But I think these sites were moved to external hosting since the ASF had 
concerns, at the time, with the many different licenses used by the 
Extensions and Templates hosted on those sites.


I don't know if things have changed now. Otherwise this would still be 
the main reason for hosting the two sites outside the ASF.


Regards,
  Andrea.

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Re: Templates Website Failure

2022-08-29 Thread Peter Kovacs

Hi Andrea,

We have 3 servers. Maybe we can deploy the service there?

Maybe best is because we get more and more services that we start to use 
containers.


What do you think?

all the best

Peter

Am 28.08.22 um 23:06 schrieb Andrea Pescetti:

On 21/08/22 Andrea Pescetti wrote:
- Opened 
https://issues.apache.org/jira/projects/INFRA/issues/INFRA-23610 to 
ask INFRA how we can use an ASF-owned resource instead of my server


INFRA answered they won't help since they only cater for websites they 
maintain, while this one is externally hosted on SourceForge. I admit 
this is quite reasonable.


So: Extensions and Templates are now sending mail through my SMTP 
server; this works but it's not the best approach, and I remain 
available for replacing this with a more "shared" resource that can be 
used with username and password on port 587/STARTTLS. My earlier 
attempt with GMail failed so I would rule it out.


Regards,
  Andrea.

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Re: Templates Website Failure

2022-08-28 Thread Andrea Pescetti

On 21/08/22 Andrea Pescetti wrote:
- Opened 
https://issues.apache.org/jira/projects/INFRA/issues/INFRA-23610 to ask 
INFRA how we can use an ASF-owned resource instead of my server


INFRA answered they won't help since they only cater for websites they 
maintain, while this one is externally hosted on SourceForge. I admit 
this is quite reasonable.


So: Extensions and Templates are now sending mail through my SMTP 
server; this works but it's not the best approach, and I remain 
available for replacing this with a more "shared" resource that can be 
used with username and password on port 587/STARTTLS. My earlier attempt 
with GMail failed so I would rule it out.


Regards,
  Andrea.

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Re: Templates Website Failure

2022-08-21 Thread Andrea Pescetti

On 20/08/22 Keith N. McKenna wrote:

Andrea Pescetti wrote:

1) We get confirmation that this is fixed not only for me

2) Then I can apply the same fix to Templates and have a fix in place, 
where the only drawback is that it uses my server


3) Then I would create a new issue like the abandoned 
https://issues.apache.org/jira/browse/INFRA-21334 so that INFRA can 
advise on whether we have a way to use the ASF mail server but without 
storing personal credentials.


I successfully registered an account and received the congraulations 
e-mail to my @apache.org address


Thank you and Dave for testing.

I've gone ahead and:

- Implemented the same solution (i.e., mail is relayed through my SMTP 
server) on the Templates site; so the Templates site will now work too


- Opened 
https://issues.apache.org/jira/projects/INFRA/issues/INFRA-23610 to ask 
INFRA how we can use an ASF-owned resource instead of my server


Regards,
  Andrea.

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Re: Templates Website Failure

2022-08-20 Thread Keith N. McKenna

Andrea Pescetti wrote:


On 18/08/22 Dave wrote:

But I would suggest a simpler approach now: we can try and configure
an account to be used for sending mail (even a GMail account will do)
and update the site configuration to use GMail as SMTP. And then, if
it works, we replace it with a more reasonable sender, like an
apache.org address. ...


Configuring a sending account seems like a reasonable idea.
Yes, I am more than happy to help out with any necessary testing.


It took many attempts but I believe it works now. A simple way to test 
it is to register a new user at


https://extensions.openoffice.org/en/user/register

or request a password reset mail (that you can simply ignore) at

https://extensions.openoffice.org/en/user/password

Some more details:

- I've only fixed Extensions so far, but Templates should be identical

- I tried with a GMail account created to this purpose, but it didn't 
work: while I enabled POP/IMAP (and thus SMTP, I assume) in the GMail 
settings, the site cannot connect to it. Port 465 is blocked on the 
SourceForge side it seems, so port 587 with STARTTLS is the only viable 
option; it connects, but for some reason GMail refuses credentials; 
maybe websites must use the GMail API (which would be an issue, as the 
application doesn't support it) to connect to GMail? Feedback welcome if 
someone has already configured GMail SMTP successfully on a website.


- Then I simply created an account on a personally-owned SMTP server and 
retried, with port 587 and STARTTLS. This worked for me. This is the 
currently configured option, so if you are testing this is the one you 
will test.


- Then I briefly tried with my ASF credentials and the ASF mail server 
mail-relay.apache.org still 587/STARTTLS. It worked! But of course I 
cannot leave my credentials in the site configuration so I reverted it 
to the (working) option above.


Suggested steps forward:

1) We get confirmation that this is fixed not only for me

2) Then I can apply the same fix to Templates and have a fix in place, 
where the only drawback is that it uses my server


3) Then I would create a new issue like the abandoned 
https://issues.apache.org/jira/browse/INFRA-21334 so that INFRA can 
advise on whether we have a way to use the ASF mail server but without 
storing personal credentials.


Regards,
   Andrea.

Andrea

I successfully registered an account and received the congraulations 
e-mail to my @apache.org address


Regards
Keith



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Re: Templates Website Failure

2022-08-20 Thread Andrea Pescetti



On 18/08/22 Dave wrote:

But I would suggest a simpler approach now: we can try and configure
an account to be used for sending mail (even a GMail account will do)
and update the site configuration to use GMail as SMTP. And then, if
it works, we replace it with a more reasonable sender, like an
apache.org address. ...


Configuring a sending account seems like a reasonable idea.
Yes, I am more than happy to help out with any necessary testing.


It took many attempts but I believe it works now. A simple way to test 
it is to register a new user at


https://extensions.openoffice.org/en/user/register

or request a password reset mail (that you can simply ignore) at

https://extensions.openoffice.org/en/user/password

Some more details:

- I've only fixed Extensions so far, but Templates should be identical

- I tried with a GMail account created to this purpose, but it didn't 
work: while I enabled POP/IMAP (and thus SMTP, I assume) in the GMail 
settings, the site cannot connect to it. Port 465 is blocked on the 
SourceForge side it seems, so port 587 with STARTTLS is the only viable 
option; it connects, but for some reason GMail refuses credentials; 
maybe websites must use the GMail API (which would be an issue, as the 
application doesn't support it) to connect to GMail? Feedback welcome if 
someone has already configured GMail SMTP successfully on a website.


- Then I simply created an account on a personally-owned SMTP server and 
retried, with port 587 and STARTTLS. This worked for me. This is the 
currently configured option, so if you are testing this is the one you 
will test.


- Then I briefly tried with my ASF credentials and the ASF mail server 
mail-relay.apache.org still 587/STARTTLS. It worked! But of course I 
cannot leave my credentials in the site configuration so I reverted it 
to the (working) option above.


Suggested steps forward:

1) We get confirmation that this is fixed not only for me

2) Then I can apply the same fix to Templates and have a fix in place, 
where the only drawback is that it uses my server


3) Then I would create a new issue like the abandoned 
https://issues.apache.org/jira/browse/INFRA-21334 so that INFRA can 
advise on whether we have a way to use the ASF mail server but without 
storing personal credentials.


Regards,
  Andrea.

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Re: Templates Website Failure

2022-08-18 Thread Dave



On 18/08/2022 17:33, Andrea Pescetti wrote:
> Dave wrote:
>> We are getting more and more complainants about Template and Extension
>> authors being unable to access these sites.
>
> I'm catching up with mail and indeed I see this is a recurrent issue.
>
>> To check the issue I tried register at the Templates site and received a
>> totally garbage response. First it claims to be unable to send an email,
>> then falsely claims to have sent an email to may address.
>
> The issue is of course with the first part, i.e., it doesn't send out
> mail. It is a rather ordinary failure, it is simply unable to send
> mail since SourceForge disabled the feature (if I recall correctly; I
> looked into this in early 2021). And the solution is rather ordinary
> too: we just need to configure outgoing mail properly.
>
>> Can you please provide me the contact details of the project member who
>> has admin privileges for the Templates & Extensions website, or give me
>> admin privileges and I will try to fix these issues and maintain the
>> sites.
>
> Several of us have admin privileges, including Matthias, Pedro and me.
> I had started fixing the issue long ago but that got stuck in JIRA
> mostly due to misunderstandings. See
> https://issues.apache.org/jira/browse/INFRA-21334
>
> But I would suggest a simpler approach now: we can try and configure
> an account to be used for sending mail (even a GMail account will do)
> and update the site configuration to use GMail as SMTP. And then, if
> it works, we replace it with a more reasonable sender, like an
> apache.org address.
>
> Honestly I haven't connected to the sites in several months, but if
> you are up for testing I can find some time in the next couple days so
> that we can fix the issue. It is 100% reproducible and 100% broken so
> whatever comes out of this attempt won't make the situation worse!
>
> Regards,
>   Andrea.
>
Hi Andrea,

Configuring a sending account seems like a reasonable idea.

Yes, I am more than happy to help out with any necessary testing.

Regards
Dave


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Re: Templates Website Failure

2022-08-18 Thread Andrea Pescetti

Dave wrote:

We are getting more and more complainants about Template and Extension
authors being unable to access these sites.


I'm catching up with mail and indeed I see this is a recurrent issue.


To check the issue I tried register at the Templates site and received a
totally garbage response. First it claims to be unable to send an email,
then falsely claims to have sent an email to may address.


The issue is of course with the first part, i.e., it doesn't send out 
mail. It is a rather ordinary failure, it is simply unable to send mail 
since SourceForge disabled the feature (if I recall correctly; I looked 
into this in early 2021). And the solution is rather ordinary too: we 
just need to configure outgoing mail properly.



Can you please provide me the contact details of the project member who
has admin privileges for the Templates & Extensions website, or give me
admin privileges and I will try to fix these issues and maintain the sites.


Several of us have admin privileges, including Matthias, Pedro and me. I 
had started fixing the issue long ago but that got stuck in JIRA mostly 
due to misunderstandings. See

https://issues.apache.org/jira/browse/INFRA-21334

But I would suggest a simpler approach now: we can try and configure an 
account to be used for sending mail (even a GMail account will do) and 
update the site configuration to use GMail as SMTP. And then, if it 
works, we replace it with a more reasonable sender, like an apache.org 
address.


Honestly I haven't connected to the sites in several months, but if you 
are up for testing I can find some time in the next couple days so that 
we can fix the issue. It is 100% reproducible and 100% broken so 
whatever comes out of this attempt won't make the situation worse!


Regards,
  Andrea.

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Templates Website Failure

2022-08-18 Thread Dave
We are getting more and more complainants about Template and Extension
authors being unable to access these sites.
To check the issue I tried register at the Templates site and received a
totally garbage response. First it claims to be unable to send an email,
then falsely claims to have sent an email to may address.
See:
https://www.mediafire.com/view/to0htjvimtowdi0/AOO_Template_Site_Failure.png/file
Can you please provide me the contact details of the project member who
has admin privileges for the Templates & Extensions website, or give me
admin privileges and I will try to fix these issues and maintain the sites.

TIA Dave


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