Re: [slim] Shipping to United Kingdom
Mark Lanctot;201875 Wrote: Perhaps simbo was referring to the exchange rate itself - obviously they never charge interbank rate, it seems to be interbank + 3.5%. I just assumed he was referring to the usual practice of most card companies to add a handling fee on top of the exchange rate. Usually it's around 2 or 3% (with a minimum charge of around £2). Yeah, the exchange rates still aren't the base rate, but most cards are the base rate + some extra amount + handling fee. With Nationwide you don't get charged the handling fee. It's one of the few, if possibly the only UK issuers who don't charge the fee. Hence I use the Nationwide credit card for all my international purchases and the debit card for cash withdrawals overseas. -- deadkenny deadkenny's Profile: http://forums.slimdevices.com/member.php?userid=6722 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
deadkenny;201297 Wrote: If you get a Nationwide credit or debit card there's no handling fee. The exchange rate is pretty favourable too. Perhaps simbo was referring to the exchange rate itself - obviously they never charge interbank rate, it seems to be interbank + 3.5%. -- Mark Lanctot 'Sean Adams' Response-O-Matic checklist, patent pending!' (http://forums.slimdevices.com/showpost.php?p=200910postcount=2) Mark Lanctot's Profile: http://forums.slimdevices.com/member.php?userid=2071 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
Agree with Deadkenny on Parcelforce. On one occasion they put a card through someone else's door and then sent the package back to Hawaii when I did not collect it. Needless to say they sent it back surface mail but it did arrive back with the maker, three months later. My UPS package (a Sutherland Ph.d phono stage) referred to earlier arrived today. UPS rang me on Friday and took customs payment via CC over the phone - 23% of price - ouch! Happily I have been able to find a Transporter in the UK - ordered Friday, here this morning. Excellent service from Media Home. -- Heuer Heuer's Profile: http://forums.slimdevices.com/member.php?userid=2543 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
Heuer;201047 Wrote: Well I wish I had such luck! Ah, you went for the expedited service. I was looking at the delivery times for express. killie99;201047 Wrote: Ripcaster are doing the white SB3 for £164 including delivery. Just rechecked - this is the wired version. Wireless models are £199 and are out of stock. -- simbo simbo's Profile: http://forums.slimdevices.com/member.php?userid=11481 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
simbo;200972 Wrote: - Your credit card company will add a handling fee, probably about 3.5%, about £5 on an SB3. If you get a Nationwide credit or debit card there's no handling fee. The exchange rate is pretty favourable too. - Delivery to the UK is about £20 for the express option (thanks Ur[s]uS), and should arrive in 2 days. Express options will almost certainly attract customs fees as it will cause it to go by courier and they are stricter on applying fees. In some cases (e.g. FedEx) you get the bill in the post weeks or months later. Heuer;200979 Wrote: If you use a courier (UPS, Fedex, DHL etc) you will definitely be charged duty, either at the door or by letter. If you use USPS you could get lucky as Parcelforce in the UK tend to be swamped and a lot of stuff is waived through. USPS *should* come via regular RoyalMail but it depends how it's routed I think. Express USPS however will go via Parcelforce and they will charge customs fees and the fee is extortionate compared to non-express (something like £18). Also ParcelFarce will almost certainly loose the package, or return it to the sender after claiming they left a card but didn't and not bothering to wait the mandatory week before returning it. Plus they're a nightmare as their depots are only open in work hours, are miles away from anywhere and have little or no customer parking. Then you have to try and get service as you stand at the desk for ages pressing the bell, then they take half an hour trying to find the package (only to then say they can't find it). Not that I hate ParcelFarce much of course! If the parcel comes via regular RoyalMail there's a higher chance of it avoiding customs. Though note if it does get hit, RoyalMail have now increased their handling fee to £8. That's twice the price it was before and a rise somewhat massively higher than inflation! Oh and they've cut back the opening hours in some of their collection depots. With RM you risk the parcel just being dumped on the doorstep regardless of any need for a signature and the value of the item. RM of course ParcelFarce, so no wonder I hate them also. If you can use DHL, I believe (but I'm not certain) that you can get a reduced fee as a personal importer who only buys the odd item now and again from overseas. -- deadkenny deadkenny's Profile: http://forums.slimdevices.com/member.php?userid=6722 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
OK, after some investigation, here's the lowdown... - With the strong pound against the dollar, the base price looks very attractive; $299 works out at about £150, but read on... - Your credit card company will add a handling fee, probably about 3.5%, about £5 on an SB3. - Delivery to the UK is about £20 for the express option (thanks Ur[s]uS), and should arrive in 2 days. - SB3s fall under computer peripherals so I believe do not incur import duty. - They do, however, incur VAT at 17.5% on the full amount (including delivery charge). This works out at about £28. - The courier (UPS) will almost definately expect you to pay the VAT at the door. You may be lucky and not be expected to pay then, but you may receive a letter later asking you to cough up a few months later. - Here's the killer; UPS charge an additional £11 handling fee to cover the cost of forwading your VAT/duty to the Inland Revenue. So, all in all, purchasing a black SB3 might not work out any cheaper that buying it from a UK supplier, however... - If you take up the White Sale offer, it could save you £20 or more. No UK suppliers are discounting their white SB3s to the best of my knowledge. - If you're willing to take the risk of not incurring VAT/duty then you could save £50 or more. I personally think it's unlikely you'll be this luckly. - The next batch of SB3s to come into the UK through supplers will almost definately be Logitech-badged. If you buy direct (especially if you buy the white model) you may get an SD branded one. -- simbo simbo's Profile: http://forums.slimdevices.com/member.php?userid=11481 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
If you use a courier (UPS, Fedex, DHL etc) you will definitely be charged duty, either at the door or by letter. If you use USPS you could get lucky as Parcelforce in the UK tend to be swamped and a lot of stuff is waived through. Downside is Parcelforce no longer deliver to your door unless you have paid any duty charges (assuming they decide to charge you). This means that once the item is received by your local office they write you a nice letter asking for payment. You can do this by phoning or over the web (do not choose the web option as it will be days before the local office receives notification of payment) and then go and collect the item or have it delivered. Your estimate of two days via courier is very optimistic - more like 5 working days. Every SB3 will be badged 'Logitech' before long - a firmware change is all that is required to change the display which will probably come with the next release of SS. -- Heuer Heuer's Profile: http://forums.slimdevices.com/member.php?userid=2543 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
simbo;200972 Wrote: - If you take up the White Sale offer, it could save you £20 or more. No UK suppliers are discounting their white SB3s to the best of my knowledge. . Ripcaster are doing the white SB3 for £164 including delivery. -- killie99 Primare D30.2 CD player, MF 24/96 DAC, MF A1000 Amp, Impulse H2 speakers oh, and an SB3 killie99's Profile: http://forums.slimdevices.com/member.php?userid=8337 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
Heuer;201025 Wrote: Your estimate of two days via courier is very optimistic - more like 5 working days. I based that on the UPS website's delivery estimates. killie99;201025 Wrote: Ripcaster are doing the white SB3 for £164 including delivery. You're right, and they have some in stock. Good catch. -- simbo simbo's Profile: http://forums.slimdevices.com/member.php?userid=11481 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
I ordered my TP direct from slim as a preorder and the total bill was around the same as the UK rrp but I did get the free SB3 included. As for UPS, my order took 20 hours from dispatch to delivery in the UK and UPS rang me for payment of the VAT on a credit card when it came into the country. Craig -- Craig MC2Slim - Windows Shell and J River Media Center Integration for Squeezebox. http://www.duff-zapp.co.uk Craig's Profile: http://forums.slimdevices.com/member.php?userid=96 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
Well I wish I had such luck! This is a UPS package in transit to me at the moment: Tracking Number: Type: Package Status: In Transit Shipped to: XXX, GB Shipped or Billed on: 05/07/2007 Service Type: EXPEDITED Weight: 37.50 Lbs Package Progress LocationDateLocal Time Description NEWARK,NJ, US 05/10/2007 8:42 A.M. DEPARTURE SCAN NEWARK,NJ, US 05/09/2007 6:36 P.M. ARRIVAL SCAN LOUISVILLE,KY, US 05/09/2007 4:32 P.M. DEPARTURE SCAN LOUISVILLE,KY, US 05/09/2007 11:43 A.M. ARRIVAL SCAN LENEXA,KS, US 05/09/2007 2:15 A.M. DEPARTURE SCAN LENEXA,KS, US 05/09/2007 12:32 A.M. ARRIVAL SCAN SALINA,KS, US 05/08/2007 9:17 P.M. DEPARTURE SCAN SALINA,KS, US 05/08/2007 9:04 P.M. ORIGIN SCAN US 05/07/2007 6:24 P.M. BILLING INFORMATION RECEIVED Tracking results provided by UPS: 05/10/2007 11:07 A.M. EST (USA) Probably won't receive it until Monday 14th - 7 days after despatch at a cost of $95. -- Heuer Heuer's Profile: http://forums.slimdevices.com/member.php?userid=2543 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
Hi, just trying to work out the costs myself (especially with the White Sale being on). What is the shipping charge to the UK? -- simbo simbo's Profile: http://forums.slimdevices.com/member.php?userid=11481 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
liffy99;197583 Wrote: Bought my new. black SB3 direct from the US and did not got stung for DUTY or VAT so final price was about £160 - worth the risk of another £30 being added. Came with the proper UK power supply too. Also bought a NAS TS201 from Ripcaster and their service is superb. they also do one of the bext UK prices on SB3s too - I'll certainly use them in future. Was this a recent purchase and if so did it come by courier? If so then you might still get stung as you can be billed months later. -- deadkenny deadkenny's Profile: http://forums.slimdevices.com/member.php?userid=6722 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
jbuzza;196604 Wrote: I bought a black SB3 from amazon.co.uk recently. However, they shipped it with a US power supply and did not seem interested in sorting that rather fundamental problem out. Fortunately, when I contacted slimdevices and explained they did deal with the issue and shipped me the correct power supply from the US at no charge. There must have been a faulty batch because exactly the same happened to me in late March 07, but I simply went onto the Amazon Uk site logged the problemand was amazed to find that within a couple of hours a brand new one was being despatched FOC.with postage on faulty one being refunded. VERY IMPRESSIVE CUSTOMER SERVICES FROM AMAZON, AND ALL ONLINE. -- simonjedrake QNAP TS-101 (version 2.0.0 build 0105) SlimServer Version: 6.5.1 - 11206 - Debian - EN - utf8 2 x wireless SB3, 1 x wireless SB2 simonjedrake's Profile: http://forums.slimdevices.com/member.php?userid=4910 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
Bought my new. black SB3 direct from the US and did not got stung for DUTY or VAT so final price was about £160 - worth the risk of another £30 being added. Came with the proper UK power supply too. Also bought a NAS TS201 from Ripcaster and their service is superb. they also do one of the bext UK prices on SB3s too - I'll certainly use them in future. -- liffy99 liffy99's Profile: http://forums.slimdevices.com/member.php?userid=7832 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
i too got away without paying any excess taxes. maybe just another benefit of living in australia ;-) -- drewe181 http://www.last.fm/user/drewe181/ drewe181's Profile: http://forums.slimdevices.com/member.php?userid=8129 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
I have bought 1 SB3 directly from SD in the US and one from Ebuyer very recently. The one from the US was very expensive in comparison. You pay VAT not only on the SB3 but the delivery also. SD use Fed Ex to deliver and they always collect the Tax. Not only that some has to be in to collect it. Can't remember the exact figured but it was over £215 But, it was a lovely all black one! I bought my second from Ebuyer for £190 inc delivery (when for the cheap skate free delivery), however is was a black with the silver bottom half, but was a UK spec power supply. You pays yer money and takes yer choice. Either way I am happy with two SB3s and a stonkin' system! -- steve4586 steve4586's Profile: http://forums.slimdevices.com/member.php?userid=7928 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
Hi, For the record, over the last year I have bought separately an SB3, Qnap TS101 and back-lit remote for these, and the service has been excellent, both for pre-sales and support. Jon Nelson at Ripcaster even rang me at home to clarify one point about the Qnap! I have seen a couple of other postive comments here too. All kit is running problem free and always has - the secret is to get a setup that works, and then leave it alone, if you want close to consumer electronics reliability. If you want to fiddle, then fair enough but expect some challenges. My setup is QNAPTS101 1.2.1 0822T/Slimserver 6.3.1/SB3/Stello DA100 through Monster Coax/Arcam Delta 90/BW CM1s + Linn Axis/Akito/K18II for Vinyl. Paul -- BigEars BigEars's Profile: http://forums.slimdevices.com/member.php?userid=6154 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
Another thumbs up for Advanced MP3 Players. Might be a little more but the service is great. As said, importing is likely not much better if you get hit by vat/duty. There's a very slim chance you might get away with it but I doubt it with a product like that. Also will Amazon.com ship electronics to the UK anyway? I know stuff like software they refuse to ship here. I thought the same was true of electronics. Another point is you'll get a US adapter with it and you might find the warranty isn't valid in the UK. -- deadkenny deadkenny's Profile: http://forums.slimdevices.com/member.php?userid=6722 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
I purchased my SB2 2 years ago, directly from SlimDevices. Delivery was impeccable, back then comes the VAT and significant import duties. A deal not to be repeated too often! It's approximately 50% extra, and the worst is you need to become a software engineer almost every week to install/reinstall software, servers, debug. You need to become an experts in forums, seeking infos all the time because this is not an appliances for users...it's a toy for software freaks. I fortunately kept my many CD's at hands reach. -- patrickw59 Patrick Squeezebox 2, Slimserver 6.5.1 or higher WiFi connection to IMAC-G5, OS X.4.9 or higher ADSL connection 7 Mbps. 4 songs from my CD collection and streaming lots of European radio stations. ...at least when the device works. patrickw59's Profile: http://forums.slimdevices.com/member.php?userid=3747 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
I bought a black SB3 from amazon.co.uk recently. However, they shipped it with a US power supply and did not seem interested in sorting that rather fundamental problem out. Fortunately, when I contacted slimdevices and explained they did deal with the issue and shipped me the correct power supply from the US at no charge. -- jbuzza jbuzza's Profile: http://forums.slimdevices.com/member.php?userid=10965 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
Also note that eBuyer are also renowned for shipping stuff with US power supplies. My Canon EOS camera was a US grey import. Advanced MP3 Players are excellent, I've bought a number of things from them. Jim -- jimwillsher jimwillsher's Profile: http://forums.slimdevices.com/member.php?userid=410 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
I found ebuyer OK but i don't think they sell them at present. -- mudlark SB3CyrusDACXPreXvs260AKEFiQ7 cable Avondale server Kubuntu Edgy, linkstation for storage. DIY SB3 3A linear power supply. mudlark's Profile: http://forums.slimdevices.com/member.php?userid=7151 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Shipping to United Kingdom
I wish to order a Squeezebox directly from Slim Devices but wonder what the Duties/Fees/VAT would be? Has anybody ordered from Slim and what were the costs or percentages to pay? Thanks. -- skind56 skind56's Profile: http://forums.slimdevices.com/member.php?userid=9792 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
The black SB3 is selling at Amazon for £195; $300 is £150, VAT is payable so £176, postal services charge duty collection fees that will be a tenner or so, so there's no real saving, IMO. Better to buy in the UK where you have more rapid service! Or get it here, in stock, black for £180: http://www.datakits.co.uk/store/slim-devices-squeezebox-black-wireless-network-music-streamer-p-2996.html?osCsid=260edb39881a46e6c8114be57874f4a6 Adam -- adamslim SB3 into Derek Shek d2, Shanling CDT-100, Rotel RT-990BX, Esoteric Audio Research 859, Living Voice Auditorium IIs, Nordost and Anti-cables http://www.last.fm/user/AdamSlim/ adamslim's Profile: http://forums.slimdevices.com/member.php?userid=7355 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
Don't buy from datakits.co.uk! I tried to get my SB3 from them - they took the money, told me it had been despatched, and then ignored numerous emails when it didn't turn up. Effectively they said it was in stock (+ despatched) when they never had any in the first place. I eventually got my money back but only after I threatened to go to Trading Standards. Google them and you'll find plenty of other people who have had dreadful service from them. I eventually got my SB3 from www.advancedmp3players.co.uk and the service was top-notch. Well worth the extra £10ish they charged. Amazon have always been reliable in my experience too. -- jeebers jeebers's Profile: http://forums.slimdevices.com/member.php?userid=10290 View this thread: http://forums.slimdevices.com/showthread.php?t=34637 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Shipping to United Kingdom
adamslim wrote: The black SB3 is selling at Amazon for £195; $300 is £150, VAT is payable so £176, postal services charge duty collection fees that will be a tenner or so, so there's no real saving, IMO. Better to buy in the UK where you have more rapid service! I agree (even if I'm not in the UK). I ordered two SB3's directly and two others locally. When one of them failed within warranty I was glad it was one of those I bought locally. I just jumped into the car and exchanged it for a new one in a matter of hours. Regards, Peter ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss