RE: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-15 Thread Craig, James (IT)
I think it is a common problem. 
It seems to be affecting Mac users more than XP users. Or maybe there
are just more iTunes users on Mac?

The iTunes rescan changed significantly from 5.4 6.2 and produces a
different performance profile than before.
It has to both parse the iTunes XML and scan the files, so much more
work than the filesystem scan only.
But it is now a lot more accurate in my experience, and you have the
option to only scan playlists.

For me, (10,000 songs on 2Ghz Xp box) the SlimServer is unlistenable
(although menus are usable) during the scan.

I'd recommend setting your automatic rescan interval to 0 (disabled) and
using the rescan plugin to schedule a daily rescan at a time you won't
be using the system.

James


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RE: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-14 Thread Craig, James (IT)
 When I disable the iTunes plugin it works perfectly.  but, it 
 no longer
 uses iTunes which I want it to use.  When I tell it to rescan 
 it reverts
 to not using iTunes.  When I switch it to use iTunes it plays 
 music for
 a few seconds then stops then picks back up.  What should I do?

Most likely the iTunes rescan is running. Music playback will be patchy
until this completes.

It can take a while depending on the size of your library so you may
want to adjust the iTunes rescan interval accordingly.
(otherwise SlimServer may just rescan iTunes continuously)

James


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RE: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-07 Thread Craig, James (IT)
iTunes plugin = from iTunes
iTunes Update plugin = to iTunes

James


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Re: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-06 Thread Daniel Cohen

On 5/11/05 at 17:36 -0800, kdf wrote
That being said, at every release, I've wished that there were NO 
changes for several days on a beta release.  Let it get out to those 
who test, CLOSE bug reports on anything aside from that beta (avoid 
the clutter).  Then spend a few days taking specific reports and 
cleaning out issues.  The downside is that it requires patience from 
both users and marketing.  Not always easy to do, and this wouldn't 
be the first place I've seen these problems. There are valid reasons 
for some software providers not releasing product updates for 
months, if not years.


I had something of a feeling that 6.2 was released too early, perhaps 
because SB3 was just coming out.


What I mean by too early is that there seemed to me to be a very 
short period of time between the release of 6.2 beta (as distinct 
from the nightlys, which we know are going to get changed) and the 
full 6.2, and I was surprised that there wasn't a lot more time 
allowed for testing the beta.

--
Daniel Cohen
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Re: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-06 Thread Jack Coates

dryden555 wrote:


And I'm told I am being too negative!  Non-techies are not to
generalized as people who suck. You're actually supporting my point
that this forum has a way of programatically alienating non-developers.


 

You're misunderstanding me and applying your own agenda to my statement. 
People suck does not mean Non-techies are people who suck, it means 
that human beings are continually driven to push their toys past 
breaking point and then cry to the skies that the toy is broken. I am 
people, and I suck. So do you. If you meet someone perfect, join their 
monastery and hope to learn, but I can promise you there won't be any 
computers or Squeezeboxen in there. Why not? Because computers suck. As 
our first attempt at recreating ourselves, they are an excellent example 
of why we suck: flexible, general purpose systems designed through the 
time-honored bandaid accretion methodology, and then asked to perform 
like a Platonic ideal at seventeen million different functions at once. 
The marvel is that they work at all, not that they suck.



Anyway, I want to thank M Wagner again for helping me with the
suggestion to revert to 5.4.1.  That worked perfectly with my sb1. 
Listening to it right now.


 

If you browse the archives back to the release of 5.4.1 you can read 
this same argument there. But now it's a paragon of stability because it 
works for your use case.



Honestly I was completely ready to give up on my sb1 after several
versions of the software had bugs in the standard functionality of the
device. This isn't just about ver 6.2. I hope someone within the
company is reading my posts as a substantive sign that many consumers
dont have time for bug reports, re-installing and forum posts.

your average consumer

 



The forums are diligently read and replied to by SDI's fine owners, who 
are much more positive in outlook than me -- let's all hope they stay 
that way :)


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Re: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-05 Thread Jeff Coffler

From: deksawyer [EMAIL PROTECTED]


One thing I did notice with the replacement; about a min after it was
switched on it would hang for about 15-20 secs then come back again.

Now it's actually on as I can ping it, but there is no sound and no
display.

Anyone ever seen this behaviour before...??


Is it possible that it has a saved brightness that is totally dark?

When in this state, hit the brightness button on the remote.  I suspect 
that you'll then see the display.


   -- Jeff 
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Re: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-05 Thread Triode


And one more thing to add.  after having these previously described
drops, it usually stops after 30 to 60 minutes and then works fine (at
least until the next time I reboot).



Has the server completed scanning your music collection?  [The banner on the web page changes from rescanning to the number of songs 
you have when it is done]  Performance is alway compromised whilst rescanning, but it should complete after a short while.


Do you have iTunes or other plugins active for scanning your music library?

If you are running 6.2, you could go to the Network and Server Health section of the help web page, enable performance monitoring 
and then follow the instructions.
If you queue up a set of songs to play, reset the counters, leave it for a while and then post the graphs shown it will give us a 
good indication of what the server process and network are doing. 


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Re: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-05 Thread Jack Coates

dspeirs wrote:

I saw that you're running on Windows... is the machine clean? 
Yeah, I use it exclusively for itunes, slimserver and EAC
 



try disabling the iTunes plugin.

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I spent all me tin with the ladies drinking gin
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Re: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-05 Thread Jack Coates

dryden555 wrote:

In short, I wouldn't reccomend a slimdevice for a non-techie. 


The problem:
Open architecture is not always a 100% positive. The voices on this
forum are heavily from developers. Users like myself get a lot of
friendly support on the forum which is cool. 


But developers dont mind bugs as much as the rest of us users who
bought the device do. We dont have time for uninstalling and tweaking.
We just want the standard functionality to work out of the box. We
generally dont care about bugginess in esoteric plug-ins. 


No one will agree with me in this developer-centric forum but,
seriously, these great hardware devices are far too much trouble for a
non-technical person. You'll never see them in BestBuy because there
would be a 90% return rate on them. Users would be utterly clueless
when they encounter the first bug.

Sorry for the negativity but sheesh the bugs really got to me!


 

the world is not a perfect place. this is because it's full of people, 
who suck. Increasingly these people use computers, which also suck. Add 
in the fact that there's a work component in just about everything, and 
work obviously sucks. So there ya go. Listen to some Morrisey albums, 
and appreciate the Slimserver bugs as memento mori reminders.


Another way to put it... what piece of consumer gear would you consider 
acceptably usable? Say the 300-disc Sony CD changer that I replaced with 
my first SliMP3 because it couldn't play half of my CDs? How about my 
mother-in-law's Linksys DSL router that crashes every month, or my 
neighbor's NetGear DSL router that couldn't talk to the DSL modem 
without a firmware upgrade? My wife's two-year old Sony Vaio laptop with 
the failing screen and dead keyboard? Or her iPod that helpfully deleted 
all of its audiobooks when she switched computers? The Magellan GPS that 
takes twenty minutes to locate satellites and figure out that you've 
moved it to a new location? Oo, I know, the simple kitchen mop with a 
replaceable head... heads that are never, ever, ever in stock in the 
same county where you bought the mop.


--
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I spent all me tin with the ladies drinking gin
so across the Western ocean I must wander -- trad.

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Re: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-05 Thread kdf


On 5-Nov-05, at 8:34 AM, dryden555 wrote:



In short, I wouldn't reccomend a slimdevice for a non-techie.


hmm..deja vu.  does your mailer have a bug too?

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Re: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-05 Thread Pat Farrell
On Sat, 2005-11-05 at 17:01 -0800, Bonesteel wrote:
 If Slim Devices published performance metrics for each release that we
 could review it might make it easier to judge if we're willing to take
 the risk of an upgrade.

I don't work for SD, I'm just a happy user, but I think
that it is prudent to approach new releases from nearly 
any vendor with caution. I never install a new OS from Microsoft
until the first service pack is out. I let someone else
got the pioneer's arrows.

Just because something new is available, there is no reason
to install it unless you are unhappy with your installed version.
If it ain't broke, don't fix it.


-- 
Pat
http://www.pfarrell.com/music/slimserver/slimsoftware.html


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Re: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-05 Thread kdf


On 5-Nov-05, at 5:16 PM, Pat Farrell wrote:


On Sat, 2005-11-05 at 17:01 -0800, Bonesteel wrote:

If Slim Devices published performance metrics for each release that we
could review it might make it easier to judge if we're willing to take
the risk of an upgrade.


I don't work for SD, I'm just a happy user, but I think
that it is prudent to approach new releases from nearly
any vendor with caution. I never install a new OS from Microsoft
until the first service pack is out. I let someone else
got the pioneer's arrows.

Just because something new is available, there is no reason
to install it unless you are unhappy with your installed version.
If it ain't broke, don't fix it.

As a volunteer developer, AND a user, I suffer from the same 
frustration of broken builds (sometimes after an update right before 
sleep time)
I also see the pressure to release (why do we have to keep downloading 
nightly builds?)
There are always a number of people who try a nightly, see something 
wrong and uninstall it without saying a thing. On release, someone else 
gets burned.


That being said, at every release, I've wished that there were NO 
changes for several days on a beta release.  Let it get out to those 
who test, CLOSE bug reports on anything aside from that beta (avoid the 
clutter).  Then spend a few days taking specific reports and cleaning 
out issues.  The downside is that it requires patience from both users 
and marketing.  Not always easy to do, and this wouldn't be the first 
place I've seen these problems. There are valid reasons for some 
software providers not releasing product updates for months, if not 
years.


-k

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Re: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-05 Thread Jack Coates

Michaelwagner wrote:
...


resources needed for this would be astronomical. Even the matrix I
   


showed you above, 6 server configurations, 6 client configurations,
would be a 36 test matrix. Add low memory, regular memory, fast
processor, slow processor configurations, and you're at 144
combinations (well, a few less, because there is no memory size
variation available for the NSLU2). 
 


...

I just want to point out a couple more complicating factors: plugins 
take the matrix out to 1000x1000 or so, and each test needs to run for 
at least two or three songs to make sure that transition errors are 
caught. Oh, forgot synchronization issues, make that 2000x2000.


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I spent all me tin with the ladies drinking gin
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Re: [slim] Re: I love my Squeezebox, but it NEVER works perfectly

2005-11-05 Thread Jack Coates

Bonesteel wrote:

A spritied defense, yet the simple fact is that until they identify 
what platforms they test it on and what tests they perform, the unknown

gaps in testing indeed get pushed to we consumers.  The limited
regression testing increases the number of these instances we need to
deal with.

 



I'm beginning to get that why am I bothering feeling here, but I'll go 
ahead one more time You are getting better support for far less 
money than you understand. Go buy some commercial enterprise software 
some time, you'll see more bugs, worse support, and a hole in your 
wallet that looks like a fleet of luxury cars.


--
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I spent all me tin with the ladies drinking gin
so across the Western ocean I must wander -- trad.

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