RE: Computer Associates update
We had a support contract with someone national, who I won't mention. Had both Novell & NT support through them. Usually when we called it was something not so easy to figure out. They would be like, ummm we don't know... More than once they got a Microsoft or Novell tech on the phone. That was good. But, I can remember only like once when they actually helped me with something - on Novell. It was an install issue. We finally dropped them. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Stevens, Dave Sent: Monday, December 10, 2001 12:13 PM To: Exchange Discussions Subject: RE: Computer Associates update We have things of that nature for hardware, but I am not aware of anything like that for software issues. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Monday, December 10, 2001 1:11 PM To: Exchange Discussions Cc: [EMAIL PROTECTED] Subject: Re: Computer Associates update > Hello allthis is not exactly off-topic as I know many of us poor > individuals are using Arcserve. I found out this morning that Computer > Associates is now charging $95 per incident for phone support. Use Independent support. Many companies in the UK (GST Group included) offer independent maintenance and support contracts for less that $100 a year. Is there nothing similar near you? -- Dr Paul Cummins - Internet Engineer | /"\ASCII RIBBON Tel: 07021 117179 Fax: 07092 105150 + \ / CAMPAIGN Email: [EMAIL PROTECTED]| X AGAINST HTML MAIL | / \AND POSTINGS Delivered using the Free Personal Edition of Mailtraq (www.mailtraq.com) _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Computer Associates update
We have things of that nature for hardware, but I am not aware of anything like that for software issues. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Monday, December 10, 2001 1:11 PM To: Exchange Discussions Cc: [EMAIL PROTECTED] Subject: Re: Computer Associates update > Hello allthis is not exactly off-topic as I know many of us poor > individuals are using Arcserve. I found out this morning that Computer > Associates is now charging $95 per incident for phone support. Use Independent support. Many companies in the UK (GST Group included) offer independent maintenance and support contracts for less that $100 a year. Is there nothing similar near you? -- Dr Paul Cummins - Internet Engineer | /"\ASCII RIBBON Tel: 07021 117179 Fax: 07092 105150 + \ / CAMPAIGN Email: [EMAIL PROTECTED]| X AGAINST HTML MAIL | / \AND POSTINGS Delivered using the Free Personal Edition of Mailtraq (www.mailtraq.com) _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
Re: Computer Associates update
> Hello allthis is not exactly off-topic as I know many of us poor > individuals are using Arcserve. I found out this morning that Computer > Associates is now charging $95 per incident for phone support. Use Independent support. Many companies in the UK (GST Group included) offer independent maintenance and support contracts for less that $100 a year. Is there nothing similar near you? -- Dr Paul Cummins - Internet Engineer | /"\ASCII RIBBON Tel: 07021 117179 Fax: 07092 105150 + \ / CAMPAIGN Email: [EMAIL PROTECTED]| X AGAINST HTML MAIL | / \AND POSTINGS Delivered using the Free Personal Edition of Mailtraq (www.mailtraq.com) _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Computer Associates
So does this mean that it's CA's CURRENT policy to individually contact those that choose to freely express their expert opinions and conclusions concerning CA products? For what purpose? Please publish the email address of this CA person so that they may be publicly confronted. Correct me if I'm wrong, but as I understand it, it's a computer professional's job to fully understand the strengths, weaknesses, cost and functionality of product offerings. I think it would be great for vendors to participate in this forum, just so long as people approach them in the spirit of getting real issues resolved and not into debates about who has the better broadband solution... -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Lefkovics, William Sent: Friday, November 02, 2001 8:39 AM To: Exchange Discussions Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too fr
RE: Computer Associates
"Better software by design." They neglect to add, "But fvcked up by acquisition." Ed -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Don Ely Sent: Friday, November 02, 2001 9:36 AM To: Exchange Discussions Subject: RE: Computer Associates It was Cheyenne back then and it did work well. Hasn't worked well since CA took it over. Typical for any product CA has bought... -Original Message- From: Bare, Ronald A. [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:39 AM To: Exchange Discussions Subject: RE: Computer Associates At the risk of being jumped on, I will make the following comments. I used ArcServe for years with NOVELL and CCMail and it worked great then. We never lost a file or mailbox that we couldn't get restored. The Technical Support was always good and helpful. It has been a few years now since I had that good experience with Arcserve as I have moved on to using Microsoft and Exchange. I think the Arcserve company back then named Cheyenne. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 10:39 AM To: Exchange Discussions Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe*
RE: Computer Associates
They probably wonder why "vendors aren't always treated well"! Ed Crowley MCSE+Internet MVP Tech Consultant Compaq Computer Corporation (soon to be HP) All your base are belong to us. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Lefkovics, William Sent: Friday, November 02, 2001 8:39 AM To: Exchange Discussions Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Arcserve was working could have restored the whole box, but it has been failing for a while." -"We use InocIT because the tech people aren't making enough of the buying decisions around here. I would choose anything but InocIT. Actually I would stay away from any CA product..." -"A search on ArcServe's tech support FAQs revealed nothing." -"licensing was the worst aspect of CAI products. Make that 2nd worst, after tech support" -"ArcWreckIT will do exactly that.
RE: Computer Associates
I'm famous...I'm quoted at least 5 times in this message. This week alone is enough to stop using arcserve. Sunday - server 1-2 backup server 3 fails Mon. -server 1-2 backup, server 3 fails again, different errors though tues - server 2-3 backup 1 fails Wednesday - server 1-3 backup 2 fails Thursday - server 2-3 backup 1 fails I'm crossing my fingers for 3 completed backups tonight, but am fully prepared to find all 3 have failed instead. >>>-Original Message- >>>From: Lefkovics, William [mailto:[EMAIL PROTECTED]] >>>Sent: Friday, November 02, 2001 11:39 AM >>>To: Exchange Discussions >>>Subject: Computer Associates >>> >>> >>> >>>CA contacted me, concerned about posts I've made regarding >>>their products. In the past it has not been their policy to >>>participate in these forums because vendors aren't always >>>treated very well. They are reconsidering this policy. >>> >>>William Lefkovics, MCSE, A+, ExchangeMVP >>> >>>Here is the list of ACTUAL quotes I assembled for them in >>>response to their sudden concern (I did not include names, >>>but these are from public forums): >>> >>>When someone made a comment like this: >>> >>>-"We have bought Arcserve 2000 w/ the backup agent for >>>Exchange to backup our Exchange Server and have been having >>>nothing but problems." - Saul, October 10, 2001 >>> >>>The ACTUAL replies were as follows: >>> >>>-"Do you really want us to go for the entire day about how >>>HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 >>>times better. Return the Jerkserv and install Backup Exec" >>> >>>-"The best thing to do with CA products, is to place them in >>>the dumpster, where they belong." >>> >>>-"We have been using Arcserve 2000 for awhile now and I >>>would have to say that it DOES SUCK." >>> >>>-"why do people buy that program? I have never heard anyone >>>say anything nice about it?" >>> >>>-"Don't get started on that crappy as*s piece of software." >>> >>> >>>Other comments about CA software, by those who actually use it: >>> >>>-"Let me clue you in on something. I've got a good friend at >>>CA - he told me that they have a bad time getting their E2K >>>servers backed up >>>using their product" >>> >>>-"ArcCrap is exactly that... Unreliable, no support, a pain >>>in the arse, breaks more than it fixes... Shall I go on?" >>> >>>-"Arcserve does an excellent job of backup things up, it's >>>downfall is the ability to restore things" >>> >>>-"Arcserve and anything is not a good choice." >>> >>>-"I agree on Arcserve, which is the lowliest of backup >>>products anyway." >>> >>>-"Arcserve and a dumpster are a perfect fit." >>> >>>-"There's only so much overtime one man can do, and my >>>quota's fully taken by using AarghServe" >>> >>>-"Run away! Fast! Seriously. There are very few here who >>>like working with ANY CA products even if they inherit them, >>>much less ask for them." >>> >>>-"you can switch to arcserve if your current backup is too >>>fast for you" >>> >>>-"Running Innoculan was somewhat akin to flogging myself." >>> >>>-"I've only purchased a few products from CA and the support >>>was absolutely horrid. I have had other system >>>administrators with the same experience. Most of the >>>products themselves were very good until CA buys the >>>company, then the support seems to go down the tubes." >>> >>>-"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) >>>Exchange server 5.5 SP2 data files." >>> >>>-"EjaculateIT has worked well for us as a desktop antivirus >>>solution for our office, but for the Exchange Agent, I'd >>>recommend hiring a tibetan monk to analyse code segments >>>manually for viral patterns than ever recommend this piece >>>of crap clearly written by laid off AOL programmers." >>> >>>-"The last time I remember any kind of success with ArcServe >>>was when Computer Associates didn't own it and it was >>>running on Novell. Ever since Computer Associates got >>>involved, it has become unreliable garbage." >>> >>>-"Yes, although usually alot of things tend to not work >>>after a CA product is installed." >>> >>>-"When it comes time to update CA's stuff, maybe an >>>alternative would be in order here." >>> >>>-"in my short time in the IT industry InoculateIT 4.53 is >>>the worst piece of software I have had the displeasure to >>>work with. Closely followed by Arcserve." >>> >>>-"I don't feel like playing with ArcServe**It right now." >>> >>>-"I just started a new job. they have this SQL server that >>>is all hosed up. I uninstall JarkServ and it all worked >>>better : > no more problems go figure." >>> >>>-"Don't use arcserve - its horrible." >>> >>>-"We cannot get a good IS backup using ArcServe2000..." >>> >>>-"Given the knowledge (or lack or it) exhibited by various >>>CA techs, I trust them about as far as I can throw them." >>> >>>-"You hate ARCServe? Can't understand why. Don't you like >>>being pummeled by a brain-dead licensing and registration >>>process
RE: Computer Associates
Sorry, it's not recommend to use Windex on a computer monitor. Diane Diane Boehm SC Johnson [EMAIL PROTECTED] -Original Message- From: Monteleone-Haught Matt - Millville [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:23 PM To: Exchange Discussions Subject: RE: Computer Associates Pass the Windex please, I now have to clean soda and snot of my monitor from laughing. >>>-Original Message- >>>From: Denis Baldwin [mailto:[EMAIL PROTECTED]] >>>Sent: Friday, November 02, 2001 11:53 AM >>>To: Exchange Discussions >>>Subject: RE: Computer Associates >>> >>> >>>ahahaa... :) >>> >>>You can add this to you list. An exact quote from a friend >>>of mine about a month ago... >>> >>>"InnoculateIt is to Trend Viruswall what a Pinto is to a >>>Dodge Viper. Sure, it has four wheels. So does my wife's >>>dildo. It doesn't mean that I admit to working with or using either." >>> >>>Denis >>> >>>Denis A. Baldwin >>>Network Administrator, CAE. Inc. >>>[EMAIL PROTECTED] >>> >>> >>>-Original Message- >>>From: [EMAIL PROTECTED] >>>[mailto:[EMAIL PROTECTED]]On Behalf Of >>>Lefkovics, William >>>Sent: Friday, November 02, 2001 11:39 AM >>>To: Exchange Discussions >>>Subject: Computer Associates >>> >>> >>> >>>CA contacted me, concerned about posts I've made regarding >>>their products. In the past it has not been their policy to >>>participate in these forums because vendors aren't always >>>treated very well. They are reconsidering this policy. >>> >>>William Lefkovics, MCSE, A+, ExchangeMVP >>> >>>Here is the list of ACTUAL quotes I assembled for them in >>>response to their sudden concern (I did not include names, >>>but these are from public forums): >>> >>>When someone made a comment like this: >>> >>>-"We have bought Arcserve 2000 w/ the backup agent for >>>Exchange to backup our Exchange Server and have been having >>>nothing but problems." - Saul, October 10, 2001 >>> >>>The ACTUAL replies were as follows: >>> >>>-"Do you really want us to go for the entire day about how >>>HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 >>>times better. Return the Jerkserv and install Backup Exec" >>> >>>-"The best thing to do with CA products, is to place them in >>>the dumpster, where they belong." >>> >>>-"We have been using Arcserve 2000 for awhile now and I >>>would have to say that it DOES SUCK." >>> >>>-"why do people buy that program? I have never heard anyone >>>say anything nice about it?" >>> >>>-"Don't get started on that crappy as*s piece of software." >>> >>> >>>Other comments about CA software, by those who actually use it: >>> >>>-"Let me clue you in on something. I've got a good friend at >>>CA - he told me that they have a bad time getting their E2K >>>servers backed up >>>using their product" >>> >>>-"ArcCrap is exactly that... Unreliable, no support, a pain >>>in the arse, breaks more than it fixes... Shall I go on?" >>> >>>-"Arcserve does an excellent job of backup things up, it's >>>downfall is the ability to restore things" >>> >>>-"Arcserve and anything is not a good choice." >>> >>>-"I agree on Arcserve, which is the lowliest of backup >>>products anyway." >>> >>>-"Arcserve and a dumpster are a perfect fit." >>> >>>-"There's only so much overtime one man can do, and my >>>quota's fully taken by using AarghServe" >>> >>>-"Run away! Fast! Seriously. There are very few here who >>>like working with ANY CA products even if they inherit them, >>>much less ask for them." >>> >>>-"you can switch to arcserve if your current backup is too >>>fast for you" >>> >>>-"Running Innoculan was somewhat akin to flogging myself." >>> >>>-"I've only purchased a few products from CA and the support >>>was absolutely horrid. I have had other system >>>administrators with the same experi
RE: Computer Associates
Pass the Windex please, I now have to clean soda and snot of my monitor from laughing. >>>-Original Message- >>>From: Denis Baldwin [mailto:[EMAIL PROTECTED]] >>>Sent: Friday, November 02, 2001 11:53 AM >>>To: Exchange Discussions >>>Subject: RE: Computer Associates >>> >>> >>>ahahaa... :) >>> >>>You can add this to you list. An exact quote from a friend >>>of mine about a month ago... >>> >>>"InnoculateIt is to Trend Viruswall what a Pinto is to a >>>Dodge Viper. Sure, it has four wheels. So does my wife's >>>dildo. It doesn't mean that I admit to working with or using either." >>> >>>Denis >>> >>>Denis A. Baldwin >>>Network Administrator, CAE. Inc. >>>[EMAIL PROTECTED] >>> >>> >>>-Original Message- >>>From: [EMAIL PROTECTED] >>>[mailto:[EMAIL PROTECTED]]On Behalf Of >>>Lefkovics, William >>>Sent: Friday, November 02, 2001 11:39 AM >>>To: Exchange Discussions >>>Subject: Computer Associates >>> >>> >>> >>>CA contacted me, concerned about posts I've made regarding >>>their products. In the past it has not been their policy to >>>participate in these forums because vendors aren't always >>>treated very well. They are reconsidering this policy. >>> >>>William Lefkovics, MCSE, A+, ExchangeMVP >>> >>>Here is the list of ACTUAL quotes I assembled for them in >>>response to their sudden concern (I did not include names, >>>but these are from public forums): >>> >>>When someone made a comment like this: >>> >>>-"We have bought Arcserve 2000 w/ the backup agent for >>>Exchange to backup our Exchange Server and have been having >>>nothing but problems." - Saul, October 10, 2001 >>> >>>The ACTUAL replies were as follows: >>> >>>-"Do you really want us to go for the entire day about how >>>HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 >>>times better. Return the Jerkserv and install Backup Exec" >>> >>>-"The best thing to do with CA products, is to place them in >>>the dumpster, where they belong." >>> >>>-"We have been using Arcserve 2000 for awhile now and I >>>would have to say that it DOES SUCK." >>> >>>-"why do people buy that program? I have never heard anyone >>>say anything nice about it?" >>> >>>-"Don't get started on that crappy as*s piece of software." >>> >>> >>>Other comments about CA software, by those who actually use it: >>> >>>-"Let me clue you in on something. I've got a good friend at >>>CA - he told me that they have a bad time getting their E2K >>>servers backed up >>>using their product" >>> >>>-"ArcCrap is exactly that... Unreliable, no support, a pain >>>in the arse, breaks more than it fixes... Shall I go on?" >>> >>>-"Arcserve does an excellent job of backup things up, it's >>>downfall is the ability to restore things" >>> >>>-"Arcserve and anything is not a good choice." >>> >>>-"I agree on Arcserve, which is the lowliest of backup >>>products anyway." >>> >>>-"Arcserve and a dumpster are a perfect fit." >>> >>>-"There's only so much overtime one man can do, and my >>>quota's fully taken by using AarghServe" >>> >>>-"Run away! Fast! Seriously. There are very few here who >>>like working with ANY CA products even if they inherit them, >>>much less ask for them." >>> >>>-"you can switch to arcserve if your current backup is too >>>fast for you" >>> >>>-"Running Innoculan was somewhat akin to flogging myself." >>> >>>-"I've only purchased a few products from CA and the support >>>was absolutely horrid. I have had other system >>>administrators with the same experience. Most of the >>>products themselves were very good until CA buys the >>>company, then the support seems to go down the tubes." >>> >>>-"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) >>>Exchange server 5.5 SP2 data files." >>> >&g
RE: Computer Associates
I actually know a very smart guy who is somehow a support engineer for CA. He's quite open about not knowing a single freaking thing about 95% of the products he supports. He knows a lot about the one piece of software (CA acquired it from his original employer) for which he was originally trained as an engineer, but they have had him working on just about everything in the CA lineup. They don't train you? I asked once. "Not effectively. We do a lot of knowledge base searches for people." Don't you hate your job? "Yep. But I can stomach it well enough to go back every day." Why are you still there? "The money's good. I'm killing time before grad school, which CA will pay for. And it's sort of nice not to care at all your job. Makes weekends relaxing." _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Computer Associates
Answer the phone? Why would they do that? Try e-mailing them via their website like I did 2 weeks ago... NO RESPONSE! Too bad someone else made the decision to buy InoculateIT here. I'd love to change, their Exchange option is a joke, nothing but problems with it.. stops allowing me to log into the e-mail server all the time. Their solution? Try re-installing the product... when I told them I already did that TWICE, they said "try re-installing the product"... WTF? -Original Message- From: Andy David [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:23 AM To: Exchange Discussions Subject: RE: Computer Associates Of course if their one tech support person participates in this forum, there will be no one to answer the phone! -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:39 AM To: Exchange Discussions Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Computer Associates
It was Cheyenne back then and it did work well. Hasn't worked well since CA took it over. Typical for any product CA has bought... -Original Message- From: Bare, Ronald A. [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:39 AM To: Exchange Discussions Subject: RE: Computer Associates At the risk of being jumped on, I will make the following comments. I used ArcServe for years with NOVELL and CCMail and it worked great then. We never lost a file or mailbox that we couldn't get restored. The Technical Support was always good and helpful. It has been a few years now since I had that good experience with Arcserve as I have moved on to using Microsoft and Exchange. I think the Arcserve company back then named Cheyenne. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 10:39 AM To: Exchange Discussions Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..
RE: Computer Associates
I bet you can hold CA liable for fixing the door! Bob -Original Message- From: Rocky Stefano [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:35 AM To: Exchange Discussions Subject: RE: Computer Associates God this thread is hilarious -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Don Ely Sent: Friday, November 02, 2001 12:25 PM To: Exchange Discussions Subject: RE: Computer Associates YEAH!! -Original Message- From: Atkinson, Daniel [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:19 AM To: Exchange Discussions Subject: RE: Computer Associates if you go to the offices of my previous employer, go up the stairs to the server room, you will see a hole in the door. this hole was made with a fist, the fist of the managing director. the fist was used when this particular managing director discovered that his exchange mailbox, containing all his email, contacts, calendar etc could not be restored following a disk crash. the backup software in use was Arcserve. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Computer Associates
> CA contacted me, concerned about posts I've made regarding > their products. In the past it has not been their policy to > participate in these forums because vendors aren't always > treated very well. They are reconsidering this policy. Trend and Sybari are treated very well here because A. They don't have salesweasels participating. B. They figured out that fighting with each other about whose product was better was not what we wanted to hear. C. They provided useful general non-product specific information. D. They provided specific useful product information. MicroEye, CDOlive, Commvault and a number of other vendors are also treated with a high level of respect. That doesn't mean we don't on occasion spank even our favorite vendors in this forum when they get out of line. I think there's a reason why vendors such as NAI and CA would be concerned they won't be treated very well. It has to do with reaping what one sows. Not that I've ever used a product from either vendor in production... Their reputation proceeds them. Whether or not it is truly deserved is another matter. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Computer Associates
At the risk of being jumped on, I will make the following comments. I used ArcServe for years with NOVELL and CCMail and it worked great then. We never lost a file or mailbox that we couldn't get restored. The Technical Support was always good and helpful. It has been a few years now since I had that good experience with Arcserve as I have moved on to using Microsoft and Exchange. I think the Arcserve company back then named Cheyenne. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 10:39 AM To: Exchange Discussions Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Arcserve was working could have restored the whole box, but it has been failing for a while." -"We use InocIT because the tech people aren't making enough of the buying decisions around here. I would choose anything but InocIT. Actually
RE: Computer Associates
God this thread is hilarious -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Don Ely Sent: Friday, November 02, 2001 12:25 PM To: Exchange Discussions Subject: RE: Computer Associates YEAH!! -Original Message- From: Atkinson, Daniel [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:19 AM To: Exchange Discussions Subject: RE: Computer Associates if you go to the offices of my previous employer, go up the stairs to the server room, you will see a hole in the door. this hole was made with a fist, the fist of the managing director. the fist was used when this particular managing director discovered that his exchange mailbox, containing all his email, contacts, calendar etc could not be restored following a disk crash. the backup software in use was Arcserve. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
Re: Computer Associates
TMI TMI -- Martin Tuip MVP Exchange Exchange2000 List owner www.exchange-mail.org www.sharepointserver.com -- - Original Message - From: "Denis Baldwin" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Sent: Friday, November 02, 2001 5:52 PM Subject: RE: Computer Associates > ahahaa... :) > > You can add this to you list. An exact quote from a friend of mine about a > month ago... > > "InnoculateIt is to Trend Viruswall what a Pinto is to a Dodge Viper. Sure, > it has four wheels. So does my wife's dildo. It doesn't mean that I admit to > working with or using either." > > Denis > > Denis A. Baldwin > Network Administrator, CAE. Inc. > [EMAIL PROTECTED] > > > -Original Message- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Lefkovics, > William > Sent: Friday, November 02, 2001 11:39 AM > To: Exchange Discussions > Subject: Computer Associates > > > > CA contacted me, concerned about posts I've made regarding their products. > In the past it has not been their policy to participate in these forums > because vendors aren't always treated very well. They are reconsidering > this policy. > > William Lefkovics, MCSE, A+, ExchangeMVP > > Here is the list of ACTUAL quotes I assembled for them in response to their > sudden concern (I did not include names, but these are from public forums): > > When someone made a comment like this: > > -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup > our Exchange Server and have been having nothing but problems." - Saul, > October 10, 2001 > > The ACTUAL replies were as follows: > > -"Do you really want us to go for the entire day about how HORRIBLE of a > product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the > Jerkserv and install Backup Exec" > > -"The best thing to do with CA products, is to place them in the dumpster, > where they belong." > > -"We have been using Arcserve 2000 for awhile now and I would have to say > that it DOES SUCK." > > -"why do people buy that program? I have never heard anyone say anything > nice about it?" > > -"Don't get started on that crappy as*s piece of software." > > > Other comments about CA software, by those who actually use it: > > -"Let me clue you in on something. I've got a good friend at > CA - he told me that they have a bad time getting their E2K servers backed > up > using their product" > > -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, > breaks more than it fixes... Shall I go on?" > > -"Arcserve does an excellent job of backup things up, it's > downfall is the ability to restore things" > > -"Arcserve and anything is not a good choice." > > -"I agree on Arcserve, which is the lowliest of backup products anyway." > > -"Arcserve and a dumpster are a perfect fit." > > -"There's only so much overtime one man can do, and my quota's > fully taken by using AarghServe" > > -"Run away! Fast! Seriously. There are very few here who like working with > ANY CA products even if they inherit them, much less ask for them." > > -"you can switch to arcserve if your current backup is too fast for you" > > -"Running Innoculan was somewhat akin to flogging myself." > > -"I've only purchased a few products from CA and the support was > absolutely horrid. I have had other system administrators with the same > experience. Most of the products themselves were very good until CA > buys the company, then the support seems to go down the tubes." > > -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server > 5.5 SP2 data files." > > -"EjaculateIT has worked well for us as a desktop antivirus solution for our > office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to > analyse code segments manually for viral patterns than ever recommend this > piece of crap clearly written by laid off AOL programmers." > > -"The last time I remember any kind of success with ArcServe was when > Computer > Associates didn't own it and it was running on Novell. Ever since Computer > Associates got involved, it has become unreliable garbage." > > -"Yes, although usually alot of things tend to not work after a CA product > is > installed." > > -"When it comes time to update CA's stuff, maybe an alternat
RE: Computer Associates
YEAH!! -Original Message- From: Atkinson, Daniel [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 9:19 AM To: Exchange Discussions Subject: RE: Computer Associates if you go to the offices of my previous employer, go up the stairs to the server room, you will see a hole in the door. this hole was made with a fist, the fist of the managing director. the fist was used when this particular managing director discovered that his exchange mailbox, containing all his email, contacts, calendar etc could not be restored following a disk crash. the backup software in use was Arcserve. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Computer Associates
I disagree with the majority. I have had great results with CA products, especially Arcserve Exchange Agent. Tech Support has been a blessing in disguise. They have walked me through any problems that I have had. I would rate them among the best I've worked with. One more thing, I am a big fat LIAR. imho- ArcServe Sucks -Original Message- From: Gordon Olson [mailto:[EMAIL PROTECTED]] Posted At: Friday, November 02, 2001 11:09 AM Posted To: MS Exchange Mailing List Conversation: Computer Associates Subject: RE: Computer Associates Three years ago when I started my current job the company used nothing but CA products, Innoculan, Arcserve etc... Everyone was complaining that they sould not get anything to work. I had not really ran into to anything that I was not able to get to work so I thought that this presented a tremendous opportunity to show my new employer what a smart guy I was. Well, it proved to show just how stupid I was. I could not get any of it to work correctly. CA Technical support was terrible, worse then terrible. There is no sign of there products anywhere now at any one of our 52 locations. Recent posts on this fourm as well as other fourms suggest nothing has changed at CA. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:39 AM To: Exchange Discussions Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry Inoc
RE: Computer Associates
Of course if their one tech support person participates in this forum, there will be no one to answer the phone! -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 11:39 AM To: Exchange Discussions Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Computer Associates
if you go to the offices of my previous employer, go up the stairs to the server room, you will see a hole in the door. this hole was made with a fist, the fist of the managing director. the fist was used when this particular managing director discovered that his exchange mailbox, containing all his email, contacts, calendar etc could not be restored following a disk crash. the backup software in use was Arcserve. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Computer Associates
Well that about makes up my mind, I know what products I will Never use. -Original Message- From: Gordon Olson [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 12:09 PM To: Exchange Discussions Subject: RE: Computer Associates Three years ago when I started my current job the company used nothing but CA products, Innoculan, Arcserve etc... Everyone was complaining that they sould not get anything to work. I had not really ran into to anything that I was not able to get to work so I thought that this presented a tremendous opportunity to show my new employer what a smart guy I was. Well, it proved to show just how stupid I was. I could not get any of it to work correctly. CA Technical support was terrible, worse then terrible. There is no sign of there products anywhere now at any one of our 52 locations. Recent posts on this fourm as well as other fourms suggest nothing has changed at CA. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:39 AM To: Exchange Discussions Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all
RE: Computer Associates
Three years ago when I started my current job the company used nothing but CA products, Innoculan, Arcserve etc... Everyone was complaining that they sould not get anything to work. I had not really ran into to anything that I was not able to get to work so I thought that this presented a tremendous opportunity to show my new employer what a smart guy I was. Well, it proved to show just how stupid I was. I could not get any of it to work correctly. CA Technical support was terrible, worse then terrible. There is no sign of there products anywhere now at any one of our 52 locations. Recent posts on this fourm as well as other fourms suggest nothing has changed at CA. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 8:39 AM To: Exchange Discussions Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Ar
RE: Computer Associates
ahahaa... :) You can add this to you list. An exact quote from a friend of mine about a month ago... "InnoculateIt is to Trend Viruswall what a Pinto is to a Dodge Viper. Sure, it has four wheels. So does my wife's dildo. It doesn't mean that I admit to working with or using either." Denis Denis A. Baldwin Network Administrator, CAE. Inc. [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Lefkovics, William Sent: Friday, November 02, 2001 11:39 AM To: Exchange Discussions Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Arcserve was working could have restored the whole box, but it has been failing for a while." -"We use InocIT because the tech people aren't making enough of the buying decisions around here. I would choose anything but InocIT. Actually I would stay away from any CA product..." -"A
RE: Computer Associates -ummm
now they want to listen? wow well too late for me. dumped years ago. BE works all the time and there's support! bill OK.. a poet i'm not. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Computer Associates
Heck, perhaps they could contact me about the OPEN case I've had with them for I think going on 6 months now. I just quit wondering when/if they would ever get back to me. If my boss wasn't hell bent on using their products, I would have tossed it out the door, but some things I don't have control over, but you can bet that I'm making a backup using NTBACK on my E2K box! Bob -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Friday, November 02, 2001 10:39 AM To: Exchange Discussions Subject: Computer Associates CA contacted me, concerned about posts I've made regarding their products. In the past it has not been their policy to participate in these forums because vendors aren't always treated very well. They are reconsidering this policy. William Lefkovics, MCSE, A+, ExchangeMVP Here is the list of ACTUAL quotes I assembled for them in response to their sudden concern (I did not include names, but these are from public forums): When someone made a comment like this: -"We have bought Arcserve 2000 w/ the backup agent for Exchange to backup our Exchange Server and have been having nothing but problems." - Saul, October 10, 2001 The ACTUAL replies were as follows: -"Do you really want us to go for the entire day about how HORRIBLE of a product Jerkserv is/ NTBACK2k [1] is 1000 times better. Return the Jerkserv and install Backup Exec" -"The best thing to do with CA products, is to place them in the dumpster, where they belong." -"We have been using Arcserve 2000 for awhile now and I would have to say that it DOES SUCK." -"why do people buy that program? I have never heard anyone say anything nice about it?" -"Don't get started on that crappy as*s piece of software." Other comments about CA software, by those who actually use it: -"Let me clue you in on something. I've got a good friend at CA - he told me that they have a bad time getting their E2K servers backed up using their product" -"ArcCrap is exactly that... Unreliable, no support, a pain in the arse, breaks more than it fixes... Shall I go on?" -"Arcserve does an excellent job of backup things up, it's downfall is the ability to restore things" -"Arcserve and anything is not a good choice." -"I agree on Arcserve, which is the lowliest of backup products anyway." -"Arcserve and a dumpster are a perfect fit." -"There's only so much overtime one man can do, and my quota's fully taken by using AarghServe" -"Run away! Fast! Seriously. There are very few here who like working with ANY CA products even if they inherit them, much less ask for them." -"you can switch to arcserve if your current backup is too fast for you" -"Running Innoculan was somewhat akin to flogging myself." -"I've only purchased a few products from CA and the support was absolutely horrid. I have had other system administrators with the same experience. Most of the products themselves were very good until CA buys the company, then the support seems to go down the tubes." -"I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files." -"EjaculateIT has worked well for us as a desktop antivirus solution for our office, but for the Exchange Agent, I'd recommend hiring a tibetan monk to analyse code segments manually for viral patterns than ever recommend this piece of crap clearly written by laid off AOL programmers." -"The last time I remember any kind of success with ArcServe was when Computer Associates didn't own it and it was running on Novell. Ever since Computer Associates got involved, it has become unreliable garbage." -"Yes, although usually alot of things tend to not work after a CA product is installed." -"When it comes time to update CA's stuff, maybe an alternative would be in order here." -"in my short time in the IT industry InoculateIT 4.53 is the worst piece of software I have had the displeasure to work with. Closely followed by Arcserve." -"I don't feel like playing with ArcServe**It right now." -"I just started a new job. they have this SQL server that is all hosed up. I uninstall JarkServ and it all worked better : > no more problems go figure." -"Don't use arcserve - its horrible." -"We cannot get a good IS backup using ArcServe2000..." -"Given the knowledge (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them." -"You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?" -"when we moved to Exchange instead of Netscape Messaging Server, we discovered that Arcserve wasn't too friendly" -"If our damn Arcserve was working could have restored the whole box, but it has been failing for a while." -"We use InocIT because the tech people aren't making enough of the buying decisions around here. I would choose anything but InocIT. Actually I would stay away from any CA product..." -"A search on A
