RE: BPS reinstall.

2009-09-04 Thread Sobey, Richard A
Glen,

Sorry to have to say this, but you realise your users will always say 
Initializing... until Enterprise Activation is complete?! I had to ask, it 
was too obvious not to. It seems that you may be having activation issues 
instead.

Richard


From: bounce-8648446-8066...@lyris.sunbelt-software.com 
[bounce-8648446-8066...@lyris.sunbelt-software.com] On Behalf Of Glen Johnson 
[gjohn...@vhcc.edu]
Sent: 04 September 2009 00:25
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Ok.  I've deleted and re-added user, reloaded user and resent service
books.
I'll wait till Friday morning to see if it still shows status
initializing.

For the sync problem.
User enters appointment on HH cal and it never gets synced to the
exchange/outlook cal.
User can put entries on the Outlook cal and it does get synced to the
HH.
Email syncs fine both ways.

Thanks for the tips.

-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com]
Sent: Thursday, September 03, 2009 6:20 PM
To: MS-Exchange Admin Issues
Subject: Re: BPS reinstall.

On Thu, Sep 3, 2009 at 11:10 AM, Glen Johnsongjohn...@vhcc.edu wrote:
 I got a problem with our BB Professional 4.1.4.3 server.

  I've never used BPS but I've got BES, which I'm told is pretty
similar except for how the BB server communicates with Exchange.

 When I try to add a new user, it hangs at Initializing. Been there for
3
 days.

  Try removing the user from BPS, including their BB user data when
prompted, then re-adding back in.  Then do a reload and a resned
service books.  That's the moral equivalent of rebooting a stuck
Windows client, and fixes a lot of problems.   If the handheld is the
same, or it is a new user, it shouldn't loose any Outlook or handheld
data.  (If you're trying to restore a handheld, it may be an issue.)

 I've also got problems with cal sync from the handhelds back to
Outlook.

  Describe.  May be a known issue; I know some kinds of changes on the
HH simply won't be sync'ed back to Exchange.

 If I do this, will the users need to re-activate their handhelds

  After doing a clean install with a BB server, you will need to
re-activate the handhelds with the server.  Activation is basically
just a set of crypto keys, and of course when you flatten the server
all the keys will be lost.

  You can do a backup and restore of the BB SQL database, along with
the BB info in Exchange, but if you've concluded you need a clean
slate, that would defeat the purpose.

 ... is there any danger of them losing info or email, contacts or cal
info getting
 duplicated either on the handheld or in outlook.

  I've never had dupe or lost data from an Exchange account or
handheld after deleting and re-adding to BES.  From what you describe,
I wouldn't see that as much different.  But I've never done exactly
what you describe, so no promises.

  You may want to call RIM for support.  I think they still do paid
single incidents.  I hear some wireless carriers also do good RIM/BB
support, you may want to ask yours.

-- Ben



RE: DPS server

2009-09-04 Thread Peter Johnson
The situation has been resolved. The right files were located and copied to the 
DPM.

Based on my experience this is the case:


1.)U need the version of eseutil.exe and ese.dll that matches the OS of 
your DPM server so if you are running the 64bit DPM server you can simply use 
the files off of the Exchange Server.

2.)If u are running the 32bit DPM Server u need the 32 bit files and u can 
copy them to  bin directory on the DPM server.

Regards
Peter Johnson

From: Peter Johnson [mailto:peter.john...@peterstow.com]
Sent: 03 September 2009 16:48
To: MS-Exchange Admin Issues
Subject: RE: DPS server

I followed a similar set of instructions. It works well but is has a many 
gotcha's as a minefield


From: Glen Johnson [mailto:gjohn...@vhcc.edu]
Sent: 03 September 2009 16:11
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Ah ha.
What I read said to copy those two files from the exchange server to the dpm 
server.
No qualifications about 32 or 64 bit either way.
Typical MS documentation, give you just enough info to be confusing and not 
work.
BTW did I read that you have to use the 64 bit DPM to backup HyperV.  Maybe you 
need 64bit DPM to backup 64 bit exchange.
Rant mode on.
This dpm project has been one of the most frustrating projects I've tackled in 
quite a long time.
A brand new product and they don't support backing up to removable disks.
Rant mode off.

From: Peter Johnson [mailto:peter.john...@peterstow.com]
Sent: Thursday, September 03, 2009 2:28 AM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Correct except other way round. 64 bit exchange 32 bit dpm. Well u need to 
download the 32 bit management tools at 600mb or so and then 32 bit sp1 at 800 
or so. U can't simply get the 2 files and my bandwidth ain't great!!


From: Glen Johnson [mailto:gjohn...@vhcc.edu]
Sent: 03 September 2009 01:12
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Where you getting 1.3GB
My ese.dll is 2.1meg and eseutil.exe is 65k.
One you get those, and according to the DPM docs, it says they have to be from 
your exchanges server, I'd be curious to see if they run.
There's another thread on here and I'm seeing the same thing.  32 bit exchange, 
64 bit DPM and eseutil wont run.

From: Peter Johnson [mailto:peter.john...@peterstow.com]
Sent: Wednesday, September 02, 2009 4:30 AM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Does anyone have the 32 bit eseutil.exe and ese.dll they can ship me so I can 
install it on my DPM server rather than having to download all 1.3GB of it over 
a slow link in SA?

From: Peter Johnson [mailto:peter.john...@peterstow.com]
Sent: 02 September 2009 08:58
To: MS-Exchange Admin Issues
Subject: RE: DPS server

I'm now getting any replica inconsistent errors. I need the 32bit eseutil and 
ese.dll  You don't happen to have do u?

From: Glen Johnson [mailto:gjohn...@vhcc.edu]
Sent: 01 September 2009 21:55
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Guess it isn't needed then.
I do remember something, maybe HyperV hosts need it.

From: Peter Johnson [mailto:peter.john...@peterstow.com]
Sent: Tuesday, September 01, 2009 2:42 PM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Nope but it's working as of right now!!

From: Glen Johnson [mailto:gjohn...@vhcc.edu]
Sent: 01 September 2009 20:23
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Do you have the MS Backup feature installed on the 2008 exchange box?

From: Peter Johnson [mailto:peter.john...@peterstow.com]
Sent: Tuesday, September 01, 2009 1:28 PM
To: MS-Exchange Admin Issues
Subject: DPS server

Hi Guys

I'm trying to backup an Exchange server 2007 SP1 box using DPM SP1. I've got 
the agent installed on the server but when I select the server in the DPM 
console I only get all shares and all volumes. I don't get the Storage Group or 
sthe system state. The OS on the Exchange Server is Server 2008 Standard 
Edition.

Anyone got any ideas?

Regards
Peter Johnson



RE: DPS server

2009-09-04 Thread Glen Johnson
Peter.

I would qualify that first statement, in that, you need the version off
the exchange server, IF the exchange and DPM are running the same os.

I had just the opposite setup.  32bit exchange and 64bit DPM.  Still
wouldn't run.

Got the 64bit files from a virtual EX07 test box and so far it is
working.

So basically, the eseutil.exe and ese.dll should come from an exchange
server os that matches the DPM server os.

How hard would it have been for MS to state this in the docs or error
messages?

Sheeze.

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: Friday, September 04, 2009 4:16 AM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

The situation has been resolved. The right files were located and copied
to the DPM. 

 

Based on my experience this is the case:

 

1.)U need the version of eseutil.exe and ese.dll that matches the OS
of your DPM server so if you are running the 64bit DPM server you can
simply use the files off of the Exchange Server.

2.)If u are running the 32bit DPM Server u need the 32 bit files and
u can copy them to  bin directory on the DPM server. 

 

Regards

Peter Johnson

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: 03 September 2009 16:48
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

I followed a similar set of instructions. It works well but is has a
many gotcha's as a minefield

 

 

From: Glen Johnson [mailto:gjohn...@vhcc.edu] 
Sent: 03 September 2009 16:11
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Ah ha.

What I read said to copy those two files from the exchange server to the
dpm server.

No qualifications about 32 or 64 bit either way.

Typical MS documentation, give you just enough info to be confusing and
not work.

BTW did I read that you have to use the 64 bit DPM to backup HyperV.
Maybe you need 64bit DPM to backup 64 bit exchange.

Rant mode on.

This dpm project has been one of the most frustrating projects I've
tackled in quite a long time.

A brand new product and they don't support backing up to removable
disks.

Rant mode off.

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: Thursday, September 03, 2009 2:28 AM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Correct except other way round. 64 bit exchange 32 bit dpm. Well u need
to download the 32 bit management tools at 600mb or so and then 32 bit
sp1 at 800 or so. U can't simply get the 2 files and my bandwidth ain't
great!!

 

 

From: Glen Johnson [mailto:gjohn...@vhcc.edu] 
Sent: 03 September 2009 01:12
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Where you getting 1.3GB

My ese.dll is 2.1meg and eseutil.exe is 65k.

One you get those, and according to the DPM docs, it says they have to
be from your exchanges server, I'd be curious to see if they run.

There's another thread on here and I'm seeing the same thing.  32 bit
exchange, 64 bit DPM and eseutil wont run.

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: Wednesday, September 02, 2009 4:30 AM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Does anyone have the 32 bit eseutil.exe and ese.dll they can ship me so
I can install it on my DPM server rather than having to download all
1.3GB of it over a slow link in SA?

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: 02 September 2009 08:58
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

I'm now getting any replica inconsistent errors. I need the 32bit
eseutil and ese.dll  You don't happen to have do u?

 

From: Glen Johnson [mailto:gjohn...@vhcc.edu] 
Sent: 01 September 2009 21:55
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Guess it isn't needed then.

I do remember something, maybe HyperV hosts need it.

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: Tuesday, September 01, 2009 2:42 PM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Nope but it's working as of right now!!

 

From: Glen Johnson [mailto:gjohn...@vhcc.edu] 
Sent: 01 September 2009 20:23
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Do you have the MS Backup feature installed on the 2008 exchange box?

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: Tuesday, September 01, 2009 1:28 PM
To: MS-Exchange Admin Issues
Subject: DPS server

 

Hi Guys

 

I'm trying to backup an Exchange server 2007 SP1 box using DPM SP1. I've
got the agent installed on the server but when I select the server in
the DPM console I only get all shares and all volumes. I don't get the
Storage Group or sthe system state. The OS on the Exchange Server is
Server 2008 Standard Edition. 

 

Anyone got any ideas?

 

Regards

Peter Johnson

 



RE: BPS reinstall.

2009-09-04 Thread Glen Johnson
Looks like I am.  I left this user at the initializing state for 3 or 4
days first time and now second try has been overnight.
I'll check when he comes in today to see if he received anything?
He says he never received the initial email in his outlook that tells
him how to set up his HH.
Any suggestions on how to troubleshoot this problem?

-Original Message-
From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk] 
Sent: Friday, September 04, 2009 2:17 AM
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Glen,

Sorry to have to say this, but you realise your users will always say
Initializing... until Enterprise Activation is complete?! I had to
ask, it was too obvious not to. It seems that you may be having
activation issues instead.

Richard


From: bounce-8648446-8066...@lyris.sunbelt-software.com
[bounce-8648446-8066...@lyris.sunbelt-software.com] On Behalf Of Glen
Johnson [gjohn...@vhcc.edu]
Sent: 04 September 2009 00:25
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Ok.  I've deleted and re-added user, reloaded user and resent service
books.
I'll wait till Friday morning to see if it still shows status
initializing.

For the sync problem.
User enters appointment on HH cal and it never gets synced to the
exchange/outlook cal.
User can put entries on the Outlook cal and it does get synced to the
HH.
Email syncs fine both ways.

Thanks for the tips.

-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com]
Sent: Thursday, September 03, 2009 6:20 PM
To: MS-Exchange Admin Issues
Subject: Re: BPS reinstall.

On Thu, Sep 3, 2009 at 11:10 AM, Glen Johnsongjohn...@vhcc.edu wrote:
 I got a problem with our BB Professional 4.1.4.3 server.

  I've never used BPS but I've got BES, which I'm told is pretty
similar except for how the BB server communicates with Exchange.

 When I try to add a new user, it hangs at Initializing. Been there for
3
 days.

  Try removing the user from BPS, including their BB user data when
prompted, then re-adding back in.  Then do a reload and a resned
service books.  That's the moral equivalent of rebooting a stuck
Windows client, and fixes a lot of problems.   If the handheld is the
same, or it is a new user, it shouldn't loose any Outlook or handheld
data.  (If you're trying to restore a handheld, it may be an issue.)

 I've also got problems with cal sync from the handhelds back to
Outlook.

  Describe.  May be a known issue; I know some kinds of changes on the
HH simply won't be sync'ed back to Exchange.

 If I do this, will the users need to re-activate their handhelds

  After doing a clean install with a BB server, you will need to
re-activate the handhelds with the server.  Activation is basically
just a set of crypto keys, and of course when you flatten the server
all the keys will be lost.

  You can do a backup and restore of the BB SQL database, along with
the BB info in Exchange, but if you've concluded you need a clean
slate, that would defeat the purpose.

 ... is there any danger of them losing info or email, contacts or cal
info getting
 duplicated either on the handheld or in outlook.

  I've never had dupe or lost data from an Exchange account or
handheld after deleting and re-adding to BES.  From what you describe,
I wouldn't see that as much different.  But I've never done exactly
what you describe, so no promises.

  You may want to call RIM for support.  I think they still do paid
single incidents.  I hear some wireless carriers also do good RIM/BB
support, you may want to ask yours.

-- Ben





RE: BPS reinstall.

2009-09-04 Thread Sobey, Richard A
If he's not receiving the email, first start by making sure that the Blackberry 
/ SIM card is correctly provisioned for Blackberry Enterprise (may need to 
contact your carrier) and assuming it is, standard troubleshooting to find out 
why someone hasn't received an email that they know they've been sent.

Good luck - feel free to post back with any more questions.

Richard

-Original Message-
From: bounce-8648965-8066...@lyris.sunbelt-software.com 
[mailto:bounce-8648965-8066...@lyris.sunbelt-software.com] On Behalf Of Glen 
Johnson
Sent: 04 September 2009 13:17
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Looks like I am.  I left this user at the initializing state for 3 or 4
days first time and now second try has been overnight.
I'll check when he comes in today to see if he received anything?
He says he never received the initial email in his outlook that tells
him how to set up his HH.
Any suggestions on how to troubleshoot this problem?

-Original Message-
From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk] 
Sent: Friday, September 04, 2009 2:17 AM
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Glen,

Sorry to have to say this, but you realise your users will always say
Initializing... until Enterprise Activation is complete?! I had to
ask, it was too obvious not to. It seems that you may be having
activation issues instead.

Richard


From: bounce-8648446-8066...@lyris.sunbelt-software.com
[bounce-8648446-8066...@lyris.sunbelt-software.com] On Behalf Of Glen
Johnson [gjohn...@vhcc.edu]
Sent: 04 September 2009 00:25
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Ok.  I've deleted and re-added user, reloaded user and resent service
books.
I'll wait till Friday morning to see if it still shows status
initializing.

For the sync problem.
User enters appointment on HH cal and it never gets synced to the
exchange/outlook cal.
User can put entries on the Outlook cal and it does get synced to the
HH.
Email syncs fine both ways.

Thanks for the tips.

-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com]
Sent: Thursday, September 03, 2009 6:20 PM
To: MS-Exchange Admin Issues
Subject: Re: BPS reinstall.

On Thu, Sep 3, 2009 at 11:10 AM, Glen Johnsongjohn...@vhcc.edu wrote:
 I got a problem with our BB Professional 4.1.4.3 server.

  I've never used BPS but I've got BES, which I'm told is pretty
similar except for how the BB server communicates with Exchange.

 When I try to add a new user, it hangs at Initializing. Been there for
3
 days.

  Try removing the user from BPS, including their BB user data when
prompted, then re-adding back in.  Then do a reload and a resned
service books.  That's the moral equivalent of rebooting a stuck
Windows client, and fixes a lot of problems.   If the handheld is the
same, or it is a new user, it shouldn't loose any Outlook or handheld
data.  (If you're trying to restore a handheld, it may be an issue.)

 I've also got problems with cal sync from the handhelds back to
Outlook.

  Describe.  May be a known issue; I know some kinds of changes on the
HH simply won't be sync'ed back to Exchange.

 If I do this, will the users need to re-activate their handhelds

  After doing a clean install with a BB server, you will need to
re-activate the handhelds with the server.  Activation is basically
just a set of crypto keys, and of course when you flatten the server
all the keys will be lost.

  You can do a backup and restore of the BB SQL database, along with
the BB info in Exchange, but if you've concluded you need a clean
slate, that would defeat the purpose.

 ... is there any danger of them losing info or email, contacts or cal
info getting
 duplicated either on the handheld or in outlook.

  I've never had dupe or lost data from an Exchange account or
handheld after deleting and re-adding to BES.  From what you describe,
I wouldn't see that as much different.  But I've never done exactly
what you describe, so no promises.

  You may want to call RIM for support.  I think they still do paid
single incidents.  I hear some wireless carriers also do good RIM/BB
support, you may want to ask yours.

-- Ben







RE: DPS server

2009-09-04 Thread Peter Johnson
Too true. Also why can't these files be available on the DPM site for 
download!!!

From: Glen Johnson [mailto:gjohn...@vhcc.edu]
Sent: 04 September 2009 14:14
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Peter.
I would qualify that first statement, in that, you need the version off the 
exchange server, IF the exchange and DPM are running the same os.
I had just the opposite setup.  32bit exchange and 64bit DPM.  Still wouldn't 
run.
Got the 64bit files from a virtual EX07 test box and so far it is working.
So basically, the eseutil.exe and ese.dll should come from an exchange server 
os that matches the DPM server os.
How hard would it have been for MS to state this in the docs or error messages?
Sheeze.

From: Peter Johnson [mailto:peter.john...@peterstow.com]
Sent: Friday, September 04, 2009 4:16 AM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

The situation has been resolved. The right files were located and copied to the 
DPM.

Based on my experience this is the case:


1.)U need the version of eseutil.exe and ese.dll that matches the OS of 
your DPM server so if you are running the 64bit DPM server you can simply use 
the files off of the Exchange Server.

2.)If u are running the 32bit DPM Server u need the 32 bit files and u can 
copy them to  bin directory on the DPM server.

Regards
Peter Johnson

From: Peter Johnson [mailto:peter.john...@peterstow.com]
Sent: 03 September 2009 16:48
To: MS-Exchange Admin Issues
Subject: RE: DPS server

I followed a similar set of instructions. It works well but is has a many 
gotcha's as a minefield


From: Glen Johnson [mailto:gjohn...@vhcc.edu]
Sent: 03 September 2009 16:11
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Ah ha.
What I read said to copy those two files from the exchange server to the dpm 
server.
No qualifications about 32 or 64 bit either way.
Typical MS documentation, give you just enough info to be confusing and not 
work.
BTW did I read that you have to use the 64 bit DPM to backup HyperV.  Maybe you 
need 64bit DPM to backup 64 bit exchange.
Rant mode on.
This dpm project has been one of the most frustrating projects I've tackled in 
quite a long time.
A brand new product and they don't support backing up to removable disks.
Rant mode off.

From: Peter Johnson [mailto:peter.john...@peterstow.com]
Sent: Thursday, September 03, 2009 2:28 AM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Correct except other way round. 64 bit exchange 32 bit dpm. Well u need to 
download the 32 bit management tools at 600mb or so and then 32 bit sp1 at 800 
or so. U can't simply get the 2 files and my bandwidth ain't great!!


From: Glen Johnson [mailto:gjohn...@vhcc.edu]
Sent: 03 September 2009 01:12
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Where you getting 1.3GB
My ese.dll is 2.1meg and eseutil.exe is 65k.
One you get those, and according to the DPM docs, it says they have to be from 
your exchanges server, I'd be curious to see if they run.
There's another thread on here and I'm seeing the same thing.  32 bit exchange, 
64 bit DPM and eseutil wont run.

From: Peter Johnson [mailto:peter.john...@peterstow.com]
Sent: Wednesday, September 02, 2009 4:30 AM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Does anyone have the 32 bit eseutil.exe and ese.dll they can ship me so I can 
install it on my DPM server rather than having to download all 1.3GB of it over 
a slow link in SA?

From: Peter Johnson [mailto:peter.john...@peterstow.com]
Sent: 02 September 2009 08:58
To: MS-Exchange Admin Issues
Subject: RE: DPS server

I'm now getting any replica inconsistent errors. I need the 32bit eseutil and 
ese.dll  You don't happen to have do u?

From: Glen Johnson [mailto:gjohn...@vhcc.edu]
Sent: 01 September 2009 21:55
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Guess it isn't needed then.
I do remember something, maybe HyperV hosts need it.

From: Peter Johnson [mailto:peter.john...@peterstow.com]
Sent: Tuesday, September 01, 2009 2:42 PM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Nope but it's working as of right now!!

From: Glen Johnson [mailto:gjohn...@vhcc.edu]
Sent: 01 September 2009 20:23
To: MS-Exchange Admin Issues
Subject: RE: DPS server

Do you have the MS Backup feature installed on the 2008 exchange box?

From: Peter Johnson [mailto:peter.john...@peterstow.com]
Sent: Tuesday, September 01, 2009 1:28 PM
To: MS-Exchange Admin Issues
Subject: DPS server

Hi Guys

I'm trying to backup an Exchange server 2007 SP1 box using DPM SP1. I've got 
the agent installed on the server but when I select the server in the DPM 
console I only get all shares and all volumes. I don't get the Storage Group or 
sthe system state. The OS on the Exchange Server is Server 2008 Standard 
Edition.

Anyone got any ideas?

Regards
Peter Johnson



RE: DPS server

2009-09-04 Thread Glen Johnson
I guess they figured if you need to protect an exchange server, you
would already have the files locally.  Unfortunately they didn't take
our little problem into consideration.

BTW, do you happen to know if there is more detailed logging that what
you get from the console?

I keep getting replication errors from a DC and other file servers but
not much info to troubleshoot.

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: Friday, September 04, 2009 8:34 AM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Too true. Also why can't these files be available on the DPM site for
download!!!

 

From: Glen Johnson [mailto:gjohn...@vhcc.edu] 
Sent: 04 September 2009 14:14
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Peter.

I would qualify that first statement, in that, you need the version off
the exchange server, IF the exchange and DPM are running the same os.

I had just the opposite setup.  32bit exchange and 64bit DPM.  Still
wouldn't run.

Got the 64bit files from a virtual EX07 test box and so far it is
working.

So basically, the eseutil.exe and ese.dll should come from an exchange
server os that matches the DPM server os.

How hard would it have been for MS to state this in the docs or error
messages?

Sheeze.

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: Friday, September 04, 2009 4:16 AM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

The situation has been resolved. The right files were located and copied
to the DPM. 

 

Based on my experience this is the case:

 

1.)U need the version of eseutil.exe and ese.dll that matches the OS
of your DPM server so if you are running the 64bit DPM server you can
simply use the files off of the Exchange Server.

2.)If u are running the 32bit DPM Server u need the 32 bit files and
u can copy them to  bin directory on the DPM server. 

 

Regards

Peter Johnson

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: 03 September 2009 16:48
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

I followed a similar set of instructions. It works well but is has a
many gotcha's as a minefield

 

 

From: Glen Johnson [mailto:gjohn...@vhcc.edu] 
Sent: 03 September 2009 16:11
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Ah ha.

What I read said to copy those two files from the exchange server to the
dpm server.

No qualifications about 32 or 64 bit either way.

Typical MS documentation, give you just enough info to be confusing and
not work.

BTW did I read that you have to use the 64 bit DPM to backup HyperV.
Maybe you need 64bit DPM to backup 64 bit exchange.

Rant mode on.

This dpm project has been one of the most frustrating projects I've
tackled in quite a long time.

A brand new product and they don't support backing up to removable
disks.

Rant mode off.

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: Thursday, September 03, 2009 2:28 AM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Correct except other way round. 64 bit exchange 32 bit dpm. Well u need
to download the 32 bit management tools at 600mb or so and then 32 bit
sp1 at 800 or so. U can't simply get the 2 files and my bandwidth ain't
great!!

 

 

From: Glen Johnson [mailto:gjohn...@vhcc.edu] 
Sent: 03 September 2009 01:12
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Where you getting 1.3GB

My ese.dll is 2.1meg and eseutil.exe is 65k.

One you get those, and according to the DPM docs, it says they have to
be from your exchanges server, I'd be curious to see if they run.

There's another thread on here and I'm seeing the same thing.  32 bit
exchange, 64 bit DPM and eseutil wont run.

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: Wednesday, September 02, 2009 4:30 AM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Does anyone have the 32 bit eseutil.exe and ese.dll they can ship me so
I can install it on my DPM server rather than having to download all
1.3GB of it over a slow link in SA?

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: 02 September 2009 08:58
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

I'm now getting any replica inconsistent errors. I need the 32bit
eseutil and ese.dll  You don't happen to have do u?

 

From: Glen Johnson [mailto:gjohn...@vhcc.edu] 
Sent: 01 September 2009 21:55
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Guess it isn't needed then.

I do remember something, maybe HyperV hosts need it.

 

From: Peter Johnson [mailto:peter.john...@peterstow.com] 
Sent: Tuesday, September 01, 2009 2:42 PM
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Nope but it's working as of right now!!

 

From: Glen Johnson [mailto:gjohn...@vhcc.edu] 
Sent: 01 September 2009 20:23
To: MS-Exchange Admin Issues
Subject: RE: DPS server

 

Do you have the MS Backup feature installed on the 2008 exchange box?

 

From: Peter Johnson 

RE: BPS reinstall.

2009-09-04 Thread Glen Johnson
Ok.  Maybe I'm confused but why would the SIM card cause an email from
the BPS server to his outlook account not work?  Also, I don't think any
of ours even have sim cards as we are on Alltel and Verizon and I don't
think they use sim cards.  Correct me if I'm wrong here.

For the two users that are on the system, when I added them, they
received an email in their outlook account that had instructions to do
something on their HH.  I don't have one of the BBs so it sure makes
troubleshooting a pain in the back side.

I just checked the exchange tracking and could not find an email to this
new user during the time I re-added him, reloaded and re-sent service
books so it looks like the BPS server didn't/couldn't send the initial
email.



-Original Message-
From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk] 
Sent: Friday, September 04, 2009 8:20 AM
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

If he's not receiving the email, first start by making sure that the
Blackberry / SIM card is correctly provisioned for Blackberry Enterprise
(may need to contact your carrier) and assuming it is, standard
troubleshooting to find out why someone hasn't received an email that
they know they've been sent.

Good luck - feel free to post back with any more questions.

Richard

-Original Message-
From: bounce-8648965-8066...@lyris.sunbelt-software.com
[mailto:bounce-8648965-8066...@lyris.sunbelt-software.com] On Behalf Of
Glen Johnson
Sent: 04 September 2009 13:17
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Looks like I am.  I left this user at the initializing state for 3 or 4
days first time and now second try has been overnight.
I'll check when he comes in today to see if he received anything?
He says he never received the initial email in his outlook that tells
him how to set up his HH.
Any suggestions on how to troubleshoot this problem?

-Original Message-
From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk] 
Sent: Friday, September 04, 2009 2:17 AM
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Glen,

Sorry to have to say this, but you realise your users will always say
Initializing... until Enterprise Activation is complete?! I had to
ask, it was too obvious not to. It seems that you may be having
activation issues instead.

Richard


From: bounce-8648446-8066...@lyris.sunbelt-software.com
[bounce-8648446-8066...@lyris.sunbelt-software.com] On Behalf Of Glen
Johnson [gjohn...@vhcc.edu]
Sent: 04 September 2009 00:25
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Ok.  I've deleted and re-added user, reloaded user and resent service
books.
I'll wait till Friday morning to see if it still shows status
initializing.

For the sync problem.
User enters appointment on HH cal and it never gets synced to the
exchange/outlook cal.
User can put entries on the Outlook cal and it does get synced to the
HH.
Email syncs fine both ways.

Thanks for the tips.

-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com]
Sent: Thursday, September 03, 2009 6:20 PM
To: MS-Exchange Admin Issues
Subject: Re: BPS reinstall.

On Thu, Sep 3, 2009 at 11:10 AM, Glen Johnsongjohn...@vhcc.edu wrote:
 I got a problem with our BB Professional 4.1.4.3 server.

  I've never used BPS but I've got BES, which I'm told is pretty
similar except for how the BB server communicates with Exchange.

 When I try to add a new user, it hangs at Initializing. Been there for
3
 days.

  Try removing the user from BPS, including their BB user data when
prompted, then re-adding back in.  Then do a reload and a resned
service books.  That's the moral equivalent of rebooting a stuck
Windows client, and fixes a lot of problems.   If the handheld is the
same, or it is a new user, it shouldn't loose any Outlook or handheld
data.  (If you're trying to restore a handheld, it may be an issue.)

 I've also got problems with cal sync from the handhelds back to
Outlook.

  Describe.  May be a known issue; I know some kinds of changes on the
HH simply won't be sync'ed back to Exchange.

 If I do this, will the users need to re-activate their handhelds

  After doing a clean install with a BB server, you will need to
re-activate the handhelds with the server.  Activation is basically
just a set of crypto keys, and of course when you flatten the server
all the keys will be lost.

  You can do a backup and restore of the BB SQL database, along with
the BB info in Exchange, but if you've concluded you need a clean
slate, that would defeat the purpose.

 ... is there any danger of them losing info or email, contacts or cal
info getting
 duplicated either on the handheld or in outlook.

  I've never had dupe or lost data from an Exchange account or
handheld after deleting and re-adding to BES.  From what you describe,
I wouldn't see that as much different.  But I've never done exactly
what you describe, so no promises.

  You may want to call RIM for 

RE: BPS reinstall.

2009-09-04 Thread Sobey, Richard A
Well, if your phone doesn't have a SIM card it's no phone I've ever used ;) The 
network needs to enable Blackberry functionality on the SIM to communicate on 
the Blackberry network. Otherwise it's just a dumb-smartphone. BES extensions 
are for BPS/BES, and BIS extensions are for Blackberry Internet Service (the 
consumer version). Often, the BPS/BES extenstion will cost more per month than 
BIS.

In a nutshell (and there are parts of this for which I'll have used the wrong 
terminology) the activation email is generated by the Blackberry network. The 
handheld communicates with its carrier's Blackberry infrastructure to generate 
an encryption key. The key is sent, by email (with an ETP.DAT attachment), to 
the mailbox of the new Blackberry user. You BPS server will be monitoring the 
Inbox of that mailbox and looking out for this specific email in order to 
finalise the activation. If that email never arrives, your BPS server will 
never know which Blackberry to deliver mails to. Look at Options  Advanced  
Enterprise Activation.

It's also possible to activate a Blackberry through Blackberry Desktop Manager, 
or plug the handheld in to a USB socket on the server itself and deploy the 
handheld that way.

Richard

-Original Message-
From: bounce-8649063-8066...@lyris.sunbelt-software.com 
[mailto:bounce-8649063-8066...@lyris.sunbelt-software.com] On Behalf Of Glen 
Johnson
Sent: 04 September 2009 14:42
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Ok.  Maybe I'm confused but why would the SIM card cause an email from
the BPS server to his outlook account not work?  Also, I don't think any
of ours even have sim cards as we are on Alltel and Verizon and I don't
think they use sim cards.  Correct me if I'm wrong here.

For the two users that are on the system, when I added them, they
received an email in their outlook account that had instructions to do
something on their HH.  I don't have one of the BBs so it sure makes
troubleshooting a pain in the back side.

I just checked the exchange tracking and could not find an email to this
new user during the time I re-added him, reloaded and re-sent service
books so it looks like the BPS server didn't/couldn't send the initial
email.



-Original Message-
From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk] 
Sent: Friday, September 04, 2009 8:20 AM
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

If he's not receiving the email, first start by making sure that the
Blackberry / SIM card is correctly provisioned for Blackberry Enterprise
(may need to contact your carrier) and assuming it is, standard
troubleshooting to find out why someone hasn't received an email that
they know they've been sent.

Good luck - feel free to post back with any more questions.

Richard

-Original Message-
From: bounce-8648965-8066...@lyris.sunbelt-software.com
[mailto:bounce-8648965-8066...@lyris.sunbelt-software.com] On Behalf Of
Glen Johnson
Sent: 04 September 2009 13:17
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Looks like I am.  I left this user at the initializing state for 3 or 4
days first time and now second try has been overnight.
I'll check when he comes in today to see if he received anything?
He says he never received the initial email in his outlook that tells
him how to set up his HH.
Any suggestions on how to troubleshoot this problem?

-Original Message-
From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk] 
Sent: Friday, September 04, 2009 2:17 AM
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Glen,

Sorry to have to say this, but you realise your users will always say
Initializing... until Enterprise Activation is complete?! I had to
ask, it was too obvious not to. It seems that you may be having
activation issues instead.

Richard


From: bounce-8648446-8066...@lyris.sunbelt-software.com
[bounce-8648446-8066...@lyris.sunbelt-software.com] On Behalf Of Glen
Johnson [gjohn...@vhcc.edu]
Sent: 04 September 2009 00:25
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Ok.  I've deleted and re-added user, reloaded user and resent service
books.
I'll wait till Friday morning to see if it still shows status
initializing.

For the sync problem.
User enters appointment on HH cal and it never gets synced to the
exchange/outlook cal.
User can put entries on the Outlook cal and it does get synced to the
HH.
Email syncs fine both ways.

Thanks for the tips.

-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com]
Sent: Thursday, September 03, 2009 6:20 PM
To: MS-Exchange Admin Issues
Subject: Re: BPS reinstall.

On Thu, Sep 3, 2009 at 11:10 AM, Glen Johnsongjohn...@vhcc.edu wrote:
 I got a problem with our BB Professional 4.1.4.3 server.

  I've never used BPS but I've got BES, which I'm told is pretty
similar except for how the BB server communicates with Exchange.

 When I try to add a new user, it hangs at Initializing. Been 

Re: BPS reinstall.

2009-09-04 Thread Ben Scott
On Thu, Sep 3, 2009 at 7:25 PM, Glen Johnsongjohn...@vhcc.edu wrote:
 For the sync problem.
 User enters appointment on HH cal and it never gets synced to the
 exchange/outlook cal.

  On the BB server, check the PIM sync properties of the user  Make
sure it's set to sync in both directions.  Also check the Options in
the calendar on the handheld; there may be a similar option there as
well.

On Fri, Sep 4, 2009 at 9:42 AM, Glen Johnsongjohn...@vhcc.edu wrote:
 Ok.  Maybe I'm confused but why would the SIM card cause an email from
 the BPS server to his outlook account not work?  Also, I don't think any
 of ours even have sim cards as we are on Alltel and Verizon and I don't
 think they use sim cards.  Correct me if I'm wrong here.

  As Mr. Sobey is using it, SIM really means wireless subscriber.
If your phones use SIMs, the subscriber is associated with the SIM ID.
 If your phones don't use SIMs, the subscriber is associated with the
ESN/MEID of the phone.

  The carrier has to provision the subscriber properly for BlackBerry
to work.  For some carriers, this just means a data plan; some
carriers have to specifically provision the subscriber as a
BlackBerry, or even as for use with a BlackBerry server.  Contact
your provider and check.  It's a good idea.

  RIM can also check this, if you call them for support.

 For the two users that are on the system, when I added them, they
 received an email in their outlook account that had instructions to do
 something on their HH.

  Right.  OTA activation works like this: The admin adds an Exchange
user to the BB server, and makes up a password.  On the BB handheld,
the user enters their email address and the password.  The handheld
sends a special email to the address the user enters.  The email
includes the public key of the handheld, along with a hash of the
activation password.  The BB server continuously watches for such
messages (for users you've added to the BB server).  When it arrives,
if the password hash matches, the BB server stores that public key,
and uses it to initiate sync with the HH.

  If the user deletes the activation message using Outlook before the
BB server can process it, then activation won't work.  For our BES,
the BB server sees it practically immediately.  It may be that your BB
server is not talking to Exchange properly, not seeing the

 I just checked the exchange tracking and could not find an email to this
 new user during the time I re-added him, reloaded and re-sent service
 books so it looks like the BPS server didn't/couldn't send the initial
 email.

  For OTA activation, the BB server doesn't send the email, the handheld does.

-- Ben




RE: BPS reinstall.

2009-09-04 Thread Martin Blackstone
Be sure that the email is not getting caught in a spam filter.
Whitelist *.blackberry.net in all your spam filters.
Be sure it's not ending up in the users junk mail folder.

Part of the activation process if there is another email that is quickly
sent to the users mailbox that the user will never see, but once in a while
it will end up in a junk mail folder. There you will actually see it. I have
seen this only in cases where the user has the OL junk folder configured to
block all mail except allowed senders.

-Original Message-
From: Glen Johnson [mailto:gjohn...@vhcc.edu] 
Sent: Friday, September 04, 2009 6:42 AM
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Ok.  Maybe I'm confused but why would the SIM card cause an email from
the BPS server to his outlook account not work?  Also, I don't think any
of ours even have sim cards as we are on Alltel and Verizon and I don't
think they use sim cards.  Correct me if I'm wrong here.

For the two users that are on the system, when I added them, they
received an email in their outlook account that had instructions to do
something on their HH.  I don't have one of the BBs so it sure makes
troubleshooting a pain in the back side.

I just checked the exchange tracking and could not find an email to this
new user during the time I re-added him, reloaded and re-sent service
books so it looks like the BPS server didn't/couldn't send the initial
email.



-Original Message-
From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk] 
Sent: Friday, September 04, 2009 8:20 AM
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

If he's not receiving the email, first start by making sure that the
Blackberry / SIM card is correctly provisioned for Blackberry Enterprise
(may need to contact your carrier) and assuming it is, standard
troubleshooting to find out why someone hasn't received an email that
they know they've been sent.

Good luck - feel free to post back with any more questions.

Richard

-Original Message-
From: bounce-8648965-8066...@lyris.sunbelt-software.com
[mailto:bounce-8648965-8066...@lyris.sunbelt-software.com] On Behalf Of
Glen Johnson
Sent: 04 September 2009 13:17
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Looks like I am.  I left this user at the initializing state for 3 or 4
days first time and now second try has been overnight.
I'll check when he comes in today to see if he received anything?
He says he never received the initial email in his outlook that tells
him how to set up his HH.
Any suggestions on how to troubleshoot this problem?

-Original Message-
From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk] 
Sent: Friday, September 04, 2009 2:17 AM
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Glen,

Sorry to have to say this, but you realise your users will always say
Initializing... until Enterprise Activation is complete?! I had to
ask, it was too obvious not to. It seems that you may be having
activation issues instead.

Richard


From: bounce-8648446-8066...@lyris.sunbelt-software.com
[bounce-8648446-8066...@lyris.sunbelt-software.com] On Behalf Of Glen
Johnson [gjohn...@vhcc.edu]
Sent: 04 September 2009 00:25
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Ok.  I've deleted and re-added user, reloaded user and resent service
books.
I'll wait till Friday morning to see if it still shows status
initializing.

For the sync problem.
User enters appointment on HH cal and it never gets synced to the
exchange/outlook cal.
User can put entries on the Outlook cal and it does get synced to the
HH.
Email syncs fine both ways.

Thanks for the tips.

-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com]
Sent: Thursday, September 03, 2009 6:20 PM
To: MS-Exchange Admin Issues
Subject: Re: BPS reinstall.

On Thu, Sep 3, 2009 at 11:10 AM, Glen Johnsongjohn...@vhcc.edu wrote:
 I got a problem with our BB Professional 4.1.4.3 server.

  I've never used BPS but I've got BES, which I'm told is pretty
similar except for how the BB server communicates with Exchange.

 When I try to add a new user, it hangs at Initializing. Been there for
3
 days.

  Try removing the user from BPS, including their BB user data when
prompted, then re-adding back in.  Then do a reload and a resned
service books.  That's the moral equivalent of rebooting a stuck
Windows client, and fixes a lot of problems.   If the handheld is the
same, or it is a new user, it shouldn't loose any Outlook or handheld
data.  (If you're trying to restore a handheld, it may be an issue.)

 I've also got problems with cal sync from the handhelds back to
Outlook.

  Describe.  May be a known issue; I know some kinds of changes on the
HH simply won't be sync'ed back to Exchange.

 If I do this, will the users need to re-activate their handhelds

  After doing a clean install with a BB server, you will need to
re-activate the handhelds with the server.  Activation is 

Re: BPS reinstall.

2009-09-04 Thread Ben Scott
On Fri, Sep 4, 2009 at 10:01 AM, Sobey, Richard A
r.so...@imperial.ac.uk wrote:
 Well, if your phone doesn't have a SIM card it's no phone I've ever used ;)

  There exists a world outside the UK.  :-)

  GSM and iDEN networks use SIM cards.  CDMA[1] networks do not.  CDMA
associates subscribers with the ESN/MEID of the phone.[8]

[1] CDMA is actually a generic term.[2]  More properly, this would be
IS-95 and IS-2000, but almost nobody uses those terms.  Verizon
Wireless, Sprint, and Alltel are the biggest CDMA carriers in the USA.

[2] CDMA = Code Division Multiple Access, a method of multiplexing a
single radio frequency for multiple calls.  As opposed to TDMA[3],
which GSM[5] and iDEN[6] use.

[3] TDMA = Time Division Multiple Access.  As with CDMA, TDMA is a
generic term, but TDMA is sometimes used to refer to specific
implementations[4].

[4] Typically IS-54 and IS-136, also called Digital AMPS.[7]

[5] GSM = Global System for Mobile communications.  ATT and T-Mobile
are the biggest USA GSM carriers.  GSM is ubiquitous in Europe.

[6] iDEN = Integrated Dispatch Enhanced Network.  The Nextel part of
Sprint is about the only carrier that uses it.

[7] AMPS = Advanced Mobile Phone System.  AMPS was the first
widespread cellular network technology.  It was analog, with one
simplex channel per frequency.  It was Advanced because previous
mobile phone systems were not cellular; they used a single base
station and were limited to that area.

[8] This message has a lot of footnotes.

-- Ben



RE: BPS reinstall.

2009-09-04 Thread Martin Blackstone
US has CDMA which usually does not use a SIM card.
That's reserved for GSM which is what the rest of the world uses and I
prefer

-Original Message-
From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk] 
Sent: Friday, September 04, 2009 7:02 AM
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Well, if your phone doesn't have a SIM card it's no phone I've ever used ;)
The network needs to enable Blackberry functionality on the SIM to
communicate on the Blackberry network. Otherwise it's just a
dumb-smartphone. BES extensions are for BPS/BES, and BIS extensions are for
Blackberry Internet Service (the consumer version). Often, the BPS/BES
extenstion will cost more per month than BIS.

In a nutshell (and there are parts of this for which I'll have used the
wrong terminology) the activation email is generated by the Blackberry
network. The handheld communicates with its carrier's Blackberry
infrastructure to generate an encryption key. The key is sent, by email
(with an ETP.DAT attachment), to the mailbox of the new Blackberry user. You
BPS server will be monitoring the Inbox of that mailbox and looking out for
this specific email in order to finalise the activation. If that email never
arrives, your BPS server will never know which Blackberry to deliver mails
to. Look at Options  Advanced  Enterprise Activation.

It's also possible to activate a Blackberry through Blackberry Desktop
Manager, or plug the handheld in to a USB socket on the server itself and
deploy the handheld that way.

Richard

-Original Message-
From: bounce-8649063-8066...@lyris.sunbelt-software.com
[mailto:bounce-8649063-8066...@lyris.sunbelt-software.com] On Behalf Of Glen
Johnson
Sent: 04 September 2009 14:42
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Ok.  Maybe I'm confused but why would the SIM card cause an email from
the BPS server to his outlook account not work?  Also, I don't think any
of ours even have sim cards as we are on Alltel and Verizon and I don't
think they use sim cards.  Correct me if I'm wrong here.

For the two users that are on the system, when I added them, they
received an email in their outlook account that had instructions to do
something on their HH.  I don't have one of the BBs so it sure makes
troubleshooting a pain in the back side.

I just checked the exchange tracking and could not find an email to this
new user during the time I re-added him, reloaded and re-sent service
books so it looks like the BPS server didn't/couldn't send the initial
email.



-Original Message-
From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk] 
Sent: Friday, September 04, 2009 8:20 AM
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

If he's not receiving the email, first start by making sure that the
Blackberry / SIM card is correctly provisioned for Blackberry Enterprise
(may need to contact your carrier) and assuming it is, standard
troubleshooting to find out why someone hasn't received an email that
they know they've been sent.

Good luck - feel free to post back with any more questions.

Richard

-Original Message-
From: bounce-8648965-8066...@lyris.sunbelt-software.com
[mailto:bounce-8648965-8066...@lyris.sunbelt-software.com] On Behalf Of
Glen Johnson
Sent: 04 September 2009 13:17
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Looks like I am.  I left this user at the initializing state for 3 or 4
days first time and now second try has been overnight.
I'll check when he comes in today to see if he received anything?
He says he never received the initial email in his outlook that tells
him how to set up his HH.
Any suggestions on how to troubleshoot this problem?

-Original Message-
From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk] 
Sent: Friday, September 04, 2009 2:17 AM
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Glen,

Sorry to have to say this, but you realise your users will always say
Initializing... until Enterprise Activation is complete?! I had to
ask, it was too obvious not to. It seems that you may be having
activation issues instead.

Richard


From: bounce-8648446-8066...@lyris.sunbelt-software.com
[bounce-8648446-8066...@lyris.sunbelt-software.com] On Behalf Of Glen
Johnson [gjohn...@vhcc.edu]
Sent: 04 September 2009 00:25
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

Ok.  I've deleted and re-added user, reloaded user and resent service
books.
I'll wait till Friday morning to see if it still shows status
initializing.

For the sync problem.
User enters appointment on HH cal and it never gets synced to the
exchange/outlook cal.
User can put entries on the Outlook cal and it does get synced to the
HH.
Email syncs fine both ways.

Thanks for the tips.

-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com]
Sent: Thursday, September 03, 2009 6:20 PM
To: MS-Exchange Admin Issues
Subject: Re: BPS reinstall.

On Thu, Sep 3, 2009 at 

RE: Exchange 2007 and How to simplify Resource bookings..

2009-09-04 Thread Mark T Fay
You could use the PFDAVAdmin tool from MS to edit the permissions on the
Calendars. I've used it and it works great. 

 

Usage:
http://exchangeshare.wordpress.com/2008/05/27/faq-give-calendar-read-permiss
ion-on-all-mailboxes-pfdavadmin/ 

 

Supports Exchange 2003 and 2007

http://www.microsoft.com/downloads/details.aspx?FamilyId=635BE792-D8AD-49E3-
ADA4-E2422C0AB424
http://www.microsoft.com/downloads/details.aspx?FamilyId=635BE792-D8AD-49E3
-ADA4-E2422C0AB424displaylang=en displaylang=en 

 

From: Dave Hardyman [mailto:dhardy...@swtc.edu] 
Sent: Wednesday, September 02, 2009 10:49
To: MS-Exchange Admin Issues
Subject: RE: Exchange 2007 and How to simlify Resource bookings..

 

Users who need to be able to see/modify a resource calendar need to be given
full access permissions to the resource object through Exchange Management
Console.  Then they can open the shared calendar and view it in full screen
if desired.

 

Dave

 

From: Dahl, Peter [mailto:peter.d...@yum.com] 
Sent: Wednesday, September 02, 2009 9:01 AM
To: MS-Exchange Admin Issues
Subject: RE: Exchange 2007 and How to simlify Resource bookings..

 

In Outlook, yes, you can still view the calendar of a resource room easily.
In OWA you can easily view the Free/Busy time of the resource room calendar
when scheduling an appointment with the room however, I am not aware of a
way to easily view the full calendar for a resource room.

 

Thanks,

   Peter Dahl.

 

From: Sean Rector [mailto:sean.rec...@vaopera.org] 
Sent: Tuesday, September 01, 2009 11:23 AM
To: MS-Exchange Admin Issues
Subject: RE: Exchange 2007 and How to simlify Resource bookings..

 

I have a question – with Public folders, it’s very easy to view the calendar
for the resource.  Is this still possible/easy with Resource Rooms (view
them via OWA in IE, or Outlook 2003, or Outlook 2007)?

 

Sean Rector, MCSE

 

From: Tim Evans [mailto:tev...@sparling.com] 
Sent: Tuesday, September 01, 2009 9:30 AM
To: MS-Exchange Admin Issues
Subject: RE: Exchange 2007 and How to simlify Resource bookings..

 

+1

We just completed a migration like this from public folders to resources and
the staff really likes it.

 

…Tim

 

From: Dave Hardyman [mailto:dhardy...@swtc.edu] 
Sent: Tuesday, September 01, 2009 5:45 AM
To: MS-Exchange Admin Issues
Subject: RE: Exchange 2007 and How to simlify Resource bookings..

 

You add the rooms in the scheduling assistant (click on Add Rooms and then
select the rooms from the list) to see their schedules and then uncheck all
the rooms that don’t work leaving your desired meeting room and meeting
attendees.  It’s very quick and easy.

 

Our staff usually want to hold their meeting in a specific building so they
only view the schedules for the conference rooms located in that building.
But they can view the schedules for all conference rooms if needed.

 

Dave

 

From: Fergal O'Connell [mailto:foconn...@curamsoftware.com] 
Sent: Tuesday, September 01, 2009 7:33 AM
To: MS-Exchange Admin Issues
Subject: RE: Exchange 2007 and How to simlify Resource bookings..

 

But do you have to add all the resources to the meeting first and then
delete the resources you no longer need or am I missing something…

 

From: Dave Hardyman [mailto:dhardy...@swtc.edu] 
Sent: 01 September 2009 13:25
To: MS-Exchange Admin Issues
Subject: RE: Exchange 2007 and How to simlify Resource bookings..

 

Use the scheduling assistant.  You can view the schedules for all meeting
invitees and any or all of the resource rooms at once.

 

Dave

 

From: Fergal O'Connell [mailto:foconn...@curamsoftware.com] 
Sent: Tuesday, September 01, 2009 6:32 AM
To: MS-Exchange Admin Issues
Subject: Exchange 2007 and How to simlify Resource bookings..

 

Hi Folks,

 

We are running Exchange 2007 Sp1 – with Outlook 2007 clients.

 

Currently we have approx 20 meeting rooms and we use Public Folders as the
meeting room –

I am now looking to migrate all these to resource rooms.

When a user books a meeting in public folders – they navigate to public
folders\meeting rooms and all the meeting rooms are listed – they select a
room and can then view the monthly schedule.

 

Is there a way to simplify this process once I migrate to Resource Rooms?

 

It would appear that one of the only ways is to select the room – check the
availability and then select another one etc.


Fergal

 

 

 

 
 
The information in this email is confidential and may be legally privileged.
It is intended solely for the addressee. Access to this email by anyone else
is unauthorized. If you are not the intended recipient, any disclosure,
copying, distribution or any action taken or omitted to be taken in reliance
on it, is prohibited and may be unlawful. If you are not the intended
addressee please contact the sender and dispose of this e-mail. Thank you.
 
 
The information in this email is confidential and may be legally privileged.
It is intended solely for the addressee. Access to this email by anyone else
is 

RE: BPS reinstall.

2009-09-04 Thread Glen Johnson
I'm so confused or at least I think I am.
Our first BB user forwarded me this email that he received in his outlook email 
account when we were setting up his HH.
  From: Administrator
  Sent: Thu 6/25/2009 2:04 PM
  Subject: BlackBerry enterprise activation password
  Paul User,

  To activate your BlackBerry device over the wireless network, in the device 
Options screen select
  Enterprise Activation. In that screen, enter your corporate email address and 
the following password:

  bauqgd

  This password will expire in 48 hours.

I didn't make up that password, the system just randomly generated it.
In both cases, neither users phone was provisioned by RIM or the carrier, just 
a monthly data plan and other than cal sync HH to Outlook they are working fine.
So it looks like something in the BPS is broken as it never sends the initial 
email.
I also check and sync both ways is enabled for the users.
I think, I'm gonna give this up for today, Monday morning, build a new server 
and start over from scratch.


-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com] 
Sent: Friday, September 04, 2009 10:03 AM
To: MS-Exchange Admin Issues
Subject: Re: BPS reinstall.

On Thu, Sep 3, 2009 at 7:25 PM, Glen Johnsongjohn...@vhcc.edu wrote:
 For the sync problem.
 User enters appointment on HH cal and it never gets synced to the
 exchange/outlook cal.

  On the BB server, check the PIM sync properties of the user  Make
sure it's set to sync in both directions.  Also check the Options in
the calendar on the handheld; there may be a similar option there as
well.

On Fri, Sep 4, 2009 at 9:42 AM, Glen Johnsongjohn...@vhcc.edu wrote:
 Ok.  Maybe I'm confused but why would the SIM card cause an email from
 the BPS server to his outlook account not work?  Also, I don't think any
 of ours even have sim cards as we are on Alltel and Verizon and I don't
 think they use sim cards.  Correct me if I'm wrong here.

  As Mr. Sobey is using it, SIM really means wireless subscriber.
If your phones use SIMs, the subscriber is associated with the SIM ID.
 If your phones don't use SIMs, the subscriber is associated with the
ESN/MEID of the phone.

  The carrier has to provision the subscriber properly for BlackBerry
to work.  For some carriers, this just means a data plan; some
carriers have to specifically provision the subscriber as a
BlackBerry, or even as for use with a BlackBerry server.  Contact
your provider and check.  It's a good idea.

  RIM can also check this, if you call them for support.

 For the two users that are on the system, when I added them, they
 received an email in their outlook account that had instructions to do
 something on their HH.

  Right.  OTA activation works like this: The admin adds an Exchange
user to the BB server, and makes up a password.  On the BB handheld,
the user enters their email address and the password.  The handheld
sends a special email to the address the user enters.  The email
includes the public key of the handheld, along with a hash of the
activation password.  The BB server continuously watches for such
messages (for users you've added to the BB server).  When it arrives,
if the password hash matches, the BB server stores that public key,
and uses it to initiate sync with the HH.

  If the user deletes the activation message using Outlook before the
BB server can process it, then activation won't work.  For our BES,
the BB server sees it practically immediately.  It may be that your BB
server is not talking to Exchange properly, not seeing the

 I just checked the exchange tracking and could not find an email to this
 new user during the time I re-added him, reloaded and re-sent service
 books so it looks like the BPS server didn't/couldn't send the initial
 email.

  For OTA activation, the BB server doesn't send the email, the handheld does.

-- Ben






Re: BPS reinstall.

2009-09-04 Thread Ben Scott
On Fri, Sep 4, 2009 at 10:15 AM, Ben Scottmailvor...@gmail.com wrote:
  GSM and iDEN networks use SIM cards.  CDMA networks do not.  CDMA
 associates subscribers with the ESN/MEID of the phone.

  Oh yah, and:

ESN = Electronic Serial Number
MEID = Mobile Equipment Identifier
IMEI = International Mobile Equipment Identifier

  All three of the above identify a particular phone.  GSM uses IMEI.
CDMA used to use ESN, but they used a small, fixed sized field, and
are running out of ESNs.  So they invented MEID, which is more like an
IMEI, except administrated by a different agency because having all
one system would make things easier, and the wireless industry hates
that.

  SIM (Subscriber Identity Module) cards have their own IDs, and can
also contain the phone book/contact list for a phone.  Service (mobile
telephone number) is associated with the SIM ID.

  Systems which use SIMs make it easy to switch phones.  You can just
swap the SIM to the new phone, and you get your number and phone book
instantly.

  For systems without SIMs, you have to call the carrier and have them
transfer service to the new ESN/MEID at their end.

-- Ben




RE: BPS reinstall.

2009-09-04 Thread Sobey, Richard A
That particular email will be generated by the server. It doesn't strictly 
matter if the user never receives that, simply set an activation password 
manually (abcdef for example!) and give the user that password to enter into 
their handheld.

As an aside, if the email isn't sent, it could indicate an issue with Send As.

-Original Message-
From: bounce-8649134-8066...@lyris.sunbelt-software.com 
[mailto:bounce-8649134-8066...@lyris.sunbelt-software.com] On Behalf Of Glen 
Johnson
Sent: 04 September 2009 16:08
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

I'm so confused or at least I think I am.
Our first BB user forwarded me this email that he received in his outlook email 
account when we were setting up his HH.
  From: Administrator
  Sent: Thu 6/25/2009 2:04 PM
  Subject: BlackBerry enterprise activation password
  Paul User,

  To activate your BlackBerry device over the wireless network, in the device 
Options screen select
  Enterprise Activation. In that screen, enter your corporate email address and 
the following password:

  bauqgd

  This password will expire in 48 hours.

I didn't make up that password, the system just randomly generated it.
In both cases, neither users phone was provisioned by RIM or the carrier, just 
a monthly data plan and other than cal sync HH to Outlook they are working fine.
So it looks like something in the BPS is broken as it never sends the initial 
email.
I also check and sync both ways is enabled for the users.
I think, I'm gonna give this up for today, Monday morning, build a new server 
and start over from scratch.


-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com] 
Sent: Friday, September 04, 2009 10:03 AM
To: MS-Exchange Admin Issues
Subject: Re: BPS reinstall.

On Thu, Sep 3, 2009 at 7:25 PM, Glen Johnsongjohn...@vhcc.edu wrote:
 For the sync problem.
 User enters appointment on HH cal and it never gets synced to the
 exchange/outlook cal.

  On the BB server, check the PIM sync properties of the user  Make
sure it's set to sync in both directions.  Also check the Options in
the calendar on the handheld; there may be a similar option there as
well.

On Fri, Sep 4, 2009 at 9:42 AM, Glen Johnsongjohn...@vhcc.edu wrote:
 Ok.  Maybe I'm confused but why would the SIM card cause an email from
 the BPS server to his outlook account not work?  Also, I don't think any
 of ours even have sim cards as we are on Alltel and Verizon and I don't
 think they use sim cards.  Correct me if I'm wrong here.

  As Mr. Sobey is using it, SIM really means wireless subscriber.
If your phones use SIMs, the subscriber is associated with the SIM ID.
 If your phones don't use SIMs, the subscriber is associated with the
ESN/MEID of the phone.

  The carrier has to provision the subscriber properly for BlackBerry
to work.  For some carriers, this just means a data plan; some
carriers have to specifically provision the subscriber as a
BlackBerry, or even as for use with a BlackBerry server.  Contact
your provider and check.  It's a good idea.

  RIM can also check this, if you call them for support.

 For the two users that are on the system, when I added them, they
 received an email in their outlook account that had instructions to do
 something on their HH.

  Right.  OTA activation works like this: The admin adds an Exchange
user to the BB server, and makes up a password.  On the BB handheld,
the user enters their email address and the password.  The handheld
sends a special email to the address the user enters.  The email
includes the public key of the handheld, along with a hash of the
activation password.  The BB server continuously watches for such
messages (for users you've added to the BB server).  When it arrives,
if the password hash matches, the BB server stores that public key,
and uses it to initiate sync with the HH.

  If the user deletes the activation message using Outlook before the
BB server can process it, then activation won't work.  For our BES,
the BB server sees it practically immediately.  It may be that your BB
server is not talking to Exchange properly, not seeing the

 I just checked the exchange tracking and could not find an email to this
 new user during the time I re-added him, reloaded and re-sent service
 books so it looks like the BPS server didn't/couldn't send the initial
 email.

  For OTA activation, the BB server doesn't send the email, the handheld does.

-- Ben








Re: BPS reinstall.

2009-09-04 Thread John Cook
But was the account set up for Blackberry from the vendor? IIRC just a data 
plan isn't sufficient.
John W. Cook
Systems Administrator
Partnership For Strong Families
 Sent to you from my Blackberry in the Cloud

- Original Message -
From: Glen Johnson gjohn...@vhcc.edu
To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com
Sent: Fri Sep 04 11:08:23 2009
Subject: RE: BPS reinstall.

I'm so confused or at least I think I am.
Our first BB user forwarded me this email that he received in his outlook email 
account when we were setting up his HH.
  From: Administrator
  Sent: Thu 6/25/2009 2:04 PM
  Subject: BlackBerry enterprise activation password
  Paul User,

  To activate your BlackBerry device over the wireless network, in the device 
Options screen select
  Enterprise Activation. In that screen, enter your corporate email address and 
the following password:

  bauqgd

  This password will expire in 48 hours.

I didn't make up that password, the system just randomly generated it.
In both cases, neither users phone was provisioned by RIM or the carrier, just 
a monthly data plan and other than cal sync HH to Outlook they are working fine.
So it looks like something in the BPS is broken as it never sends the initial 
email.
I also check and sync both ways is enabled for the users.
I think, I'm gonna give this up for today, Monday morning, build a new server 
and start over from scratch.


-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com]
Sent: Friday, September 04, 2009 10:03 AM
To: MS-Exchange Admin Issues
Subject: Re: BPS reinstall.

On Thu, Sep 3, 2009 at 7:25 PM, Glen Johnsongjohn...@vhcc.edu wrote:
 For the sync problem.
 User enters appointment on HH cal and it never gets synced to the
 exchange/outlook cal.

  On the BB server, check the PIM sync properties of the user  Make
sure it's set to sync in both directions.  Also check the Options in
the calendar on the handheld; there may be a similar option there as
well.

On Fri, Sep 4, 2009 at 9:42 AM, Glen Johnsongjohn...@vhcc.edu wrote:
 Ok.  Maybe I'm confused but why would the SIM card cause an email from
 the BPS server to his outlook account not work?  Also, I don't think any
 of ours even have sim cards as we are on Alltel and Verizon and I don't
 think they use sim cards.  Correct me if I'm wrong here.

  As Mr. Sobey is using it, SIM really means wireless subscriber.
If your phones use SIMs, the subscriber is associated with the SIM ID.
 If your phones don't use SIMs, the subscriber is associated with the
ESN/MEID of the phone.

  The carrier has to provision the subscriber properly for BlackBerry
to work.  For some carriers, this just means a data plan; some
carriers have to specifically provision the subscriber as a
BlackBerry, or even as for use with a BlackBerry server.  Contact
your provider and check.  It's a good idea.

  RIM can also check this, if you call them for support.

 For the two users that are on the system, when I added them, they
 received an email in their outlook account that had instructions to do
 something on their HH.

  Right.  OTA activation works like this: The admin adds an Exchange
user to the BB server, and makes up a password.  On the BB handheld,
the user enters their email address and the password.  The handheld
sends a special email to the address the user enters.  The email
includes the public key of the handheld, along with a hash of the
activation password.  The BB server continuously watches for such
messages (for users you've added to the BB server).  When it arrives,
if the password hash matches, the BB server stores that public key,
and uses it to initiate sync with the HH.

  If the user deletes the activation message using Outlook before the
BB server can process it, then activation won't work.  For our BES,
the BB server sees it practically immediately.  It may be that your BB
server is not talking to Exchange properly, not seeing the

 I just checked the exchange tracking and could not find an email to this
 new user during the time I re-added him, reloaded and re-sent service
 books so it looks like the BPS server didn't/couldn't send the initial
 email.

  For OTA activation, the BB server doesn't send the email, the handheld does.

-- Ben





CONFIDENTIALITY STATEMENT: The information transmitted, or contained or 
attached to or with this Notice is intended only for the person or entity to 
which it is addressed and may contain Protected Health Information (PHI), 
confidential and/or privileged material. Any review, transmission, 
dissemination, or other use of, and taking any action in reliance upon this 
information by persons or entities other than the intended recipient without 
the express written consent of the sender are prohibited. This information may 
be protected by the Health Insurance Portability and Accountability Act of 1996 
(HIPAA), and other Federal and Florida laws. Improper or unauthorized use or 
disclosure of this information 

Re: BPS reinstall.

2009-09-04 Thread Ben Scott
On Fri, Sep 4, 2009 at 11:08 AM, Glen Johnsongjohn...@vhcc.edu wrote:
 Our first BB user forwarded me this email that he received in his
 outlook email account when we were setting up his HH.
 I didn't make up that password, the system just randomly generated it.

  Ahhh.  The message text you posted comes invoking the Generate and
Email Activation Password function in BB Manager.  That's different
from the activation messages I and others have been talking about.

  Try the Set Activation Password function instead.  Enter a
password of your choice.  Then get the BB handheld, and enter that
password in yourself.

 In both cases, neither users phone was provisioned by RIM or the carrier ...

  In the telecom world, provisioning is the process of assigning
service to a subscriber.  A phone has to be provisioned or it's just a
paperweight -- no service.  So the phone *was* provisioned, you just
didn't call it that.

  If the BlackBerry is not provisioned properly, it won't work
properly.  Wireless  carriers screw up sometimes, and don't provision
BlackBerry phones as BlackBerry phones, but rather, as something else
which only partly works.

  So check with the carrier and make sure they did it right.

-- Ben



RE: BPS reinstall.

2009-09-04 Thread Jason Gurtz
We've found it easier to use the Set Activation Password... instead of
emailing password.  Then you would do the
options-Advance-Enterprise-etc... As long as you have an unlimited data
plan on the device and a good data signal (CDMA 1XEV or whatever the
equivalent GSM signal is called) the BES/BPS activation should work.

What could be confusing is that the users may have followed initial
startup prompts to setup an email account.  This would be a *BIS* account
which works using the rim servers as a sort of POP3/IMAP4/SMTP proxy (to
any publicly accessible email account).  You probably do not want this :)
Note that BIS accounts are associated with the ESN/MEID or likely the SIM
card.  Even when you do a full wipe on a device, BIS emails will start
coming in again.

Make sure there are no BIS accounts that have anything to do with your
domain. and manually activate the BES/BPS account.  As long as accounts
are in the initializing... status you are stuck with an activation
problem and need to resolve that first.

~JasonG

 -Original Message-
 From: Glen Johnson [mailto:gjohn...@vhcc.edu]
 Sent: Friday, September 04, 2009 11:08
 To: MS-Exchange Admin Issues
 Subject: RE: BPS reinstall.
 
 I'm so confused or at least I think I am.
 Our first BB user forwarded me this email that he received in his
outlook
 email account when we were setting up his HH.
   From: Administrator
   Sent: Thu 6/25/2009 2:04 PM
   Subject: BlackBerry enterprise activation password
   Paul User,
 
   To activate your BlackBerry device over the wireless network, in the
 device Options screen select
   Enterprise Activation. In that screen, enter your corporate email
 address and the following password:
 
   bauqgd
 
   This password will expire in 48 hours.
 
 I didn't make up that password, the system just randomly generated it.
 In both cases, neither users phone was provisioned by RIM or the
carrier,
 just a monthly data plan and other than cal sync HH to Outlook they are
 working fine.
 So it looks like something in the BPS is broken as it never sends the
 initial email.
 I also check and sync both ways is enabled for the users.
 I think, I'm gonna give this up for today, Monday morning, build a new
 server and start over from scratch.
 
 
 -Original Message-
 From: Ben Scott [mailto:mailvor...@gmail.com]
 Sent: Friday, September 04, 2009 10:03 AM
 To: MS-Exchange Admin Issues
 Subject: Re: BPS reinstall.
 
 On Thu, Sep 3, 2009 at 7:25 PM, Glen Johnsongjohn...@vhcc.edu wrote:
  For the sync problem.
  User enters appointment on HH cal and it never gets synced to the
  exchange/outlook cal.
 
   On the BB server, check the PIM sync properties of the user  Make
 sure it's set to sync in both directions.  Also check the Options in
 the calendar on the handheld; there may be a similar option there as
 well.
 
 On Fri, Sep 4, 2009 at 9:42 AM, Glen Johnsongjohn...@vhcc.edu wrote:
  Ok.  Maybe I'm confused but why would the SIM card cause an email from
  the BPS server to his outlook account not work?  Also, I don't think
 any
  of ours even have sim cards as we are on Alltel and Verizon and I
don't
  think they use sim cards.  Correct me if I'm wrong here.
 
   As Mr. Sobey is using it, SIM really means wireless subscriber.
 If your phones use SIMs, the subscriber is associated with the SIM ID.
  If your phones don't use SIMs, the subscriber is associated with the
 ESN/MEID of the phone.
 
   The carrier has to provision the subscriber properly for BlackBerry
 to work.  For some carriers, this just means a data plan; some
 carriers have to specifically provision the subscriber as a
 BlackBerry, or even as for use with a BlackBerry server.  Contact
 your provider and check.  It's a good idea.
 
   RIM can also check this, if you call them for support.
 
  For the two users that are on the system, when I added them, they
  received an email in their outlook account that had instructions to do
  something on their HH.
 
   Right.  OTA activation works like this: The admin adds an Exchange
 user to the BB server, and makes up a password.  On the BB handheld,
 the user enters their email address and the password.  The handheld
 sends a special email to the address the user enters.  The email
 includes the public key of the handheld, along with a hash of the
 activation password.  The BB server continuously watches for such
 messages (for users you've added to the BB server).  When it arrives,
 if the password hash matches, the BB server stores that public key,
 and uses it to initiate sync with the HH.
 
   If the user deletes the activation message using Outlook before the
 BB server can process it, then activation won't work.  For our BES,
 the BB server sees it practically immediately.  It may be that your BB
 server is not talking to Exchange properly, not seeing the
 
  I just checked the exchange tracking and could not find an email to
 this
  new user during the time I re-added him, reloaded and re-sent service
  books 

RE: BPS reinstall.

2009-09-04 Thread Martin Blackstone
That’s the activation password email. It doesn’t mean dick.

-Original Message-
From: Glen Johnson [mailto:gjohn...@vhcc.edu] 
Sent: Friday, September 04, 2009 8:08 AM
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

I'm so confused or at least I think I am.
Our first BB user forwarded me this email that he received in his outlook
email account when we were setting up his HH.
  From: Administrator
  Sent: Thu 6/25/2009 2:04 PM
  Subject: BlackBerry enterprise activation password
  Paul User,

  To activate your BlackBerry device over the wireless network, in the
device Options screen select
  Enterprise Activation. In that screen, enter your corporate email address
and the following password:

  bauqgd

  This password will expire in 48 hours.

I didn't make up that password, the system just randomly generated it.
In both cases, neither users phone was provisioned by RIM or the carrier,
just a monthly data plan and other than cal sync HH to Outlook they are
working fine.
So it looks like something in the BPS is broken as it never sends the
initial email.
I also check and sync both ways is enabled for the users.
I think, I'm gonna give this up for today, Monday morning, build a new
server and start over from scratch.


-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com] 
Sent: Friday, September 04, 2009 10:03 AM
To: MS-Exchange Admin Issues
Subject: Re: BPS reinstall.

On Thu, Sep 3, 2009 at 7:25 PM, Glen Johnsongjohn...@vhcc.edu wrote:
 For the sync problem.
 User enters appointment on HH cal and it never gets synced to the
 exchange/outlook cal.

  On the BB server, check the PIM sync properties of the user  Make
sure it's set to sync in both directions.  Also check the Options in
the calendar on the handheld; there may be a similar option there as
well.

On Fri, Sep 4, 2009 at 9:42 AM, Glen Johnsongjohn...@vhcc.edu wrote:
 Ok.  Maybe I'm confused but why would the SIM card cause an email from
 the BPS server to his outlook account not work?  Also, I don't think any
 of ours even have sim cards as we are on Alltel and Verizon and I don't
 think they use sim cards.  Correct me if I'm wrong here.

  As Mr. Sobey is using it, SIM really means wireless subscriber.
If your phones use SIMs, the subscriber is associated with the SIM ID.
 If your phones don't use SIMs, the subscriber is associated with the
ESN/MEID of the phone.

  The carrier has to provision the subscriber properly for BlackBerry
to work.  For some carriers, this just means a data plan; some
carriers have to specifically provision the subscriber as a
BlackBerry, or even as for use with a BlackBerry server.  Contact
your provider and check.  It's a good idea.

  RIM can also check this, if you call them for support.

 For the two users that are on the system, when I added them, they
 received an email in their outlook account that had instructions to do
 something on their HH.

  Right.  OTA activation works like this: The admin adds an Exchange
user to the BB server, and makes up a password.  On the BB handheld,
the user enters their email address and the password.  The handheld
sends a special email to the address the user enters.  The email
includes the public key of the handheld, along with a hash of the
activation password.  The BB server continuously watches for such
messages (for users you've added to the BB server).  When it arrives,
if the password hash matches, the BB server stores that public key,
and uses it to initiate sync with the HH.

  If the user deletes the activation message using Outlook before the
BB server can process it, then activation won't work.  For our BES,
the BB server sees it practically immediately.  It may be that your BB
server is not talking to Exchange properly, not seeing the

 I just checked the exchange tracking and could not find an email to this
 new user during the time I re-added him, reloaded and re-sent service
 books so it looks like the BPS server didn't/couldn't send the initial
 email.

  For OTA activation, the BB server doesn't send the email, the handheld
does.

-- Ben








RE: BPS reinstall.

2009-09-04 Thread Sobey, Richard A
I stand corrected on the CDMA issue. My point still stands though! :)

Richard

-Original Message-
From: bounce-8649107-8066...@lyris.sunbelt-software.com 
[mailto:bounce-8649107-8066...@lyris.sunbelt-software.com] On Behalf Of Martin 
Blackstone
Sent: 04 September 2009 15:23
To: MS-Exchange Admin Issues
Subject: RE: BPS reinstall.

US has CDMA which usually does not use a SIM card. 





CommVault Data Archiver for Exchange

2009-09-04 Thread Russ Patterson
Anyone used CommVault Data Archiver for Exchange? We're considering it, and
I would love to hear from anyone with any experience with it. All info
welcome - thanks and Happy Labor Day!


RE: CommVault Data Archiver for Exchange

2009-09-04 Thread Ben D. Kusa
I have used it, we are actually in the process of moving off of it now. It has 
not been a pleasant experience. We used it initially because we were already 
using commvault for backups. Things that were negative for us were the 
instability of the outlook plugin. The inability to restore all archived email 
for particular users, they have a built in way to do some restores but it is 
not %100. The stability of the server side.

We are moving to sunbelt exchange archiver now, it is taking forever because 
getting the email out of commvault is next to impossible.

From: Russ Patterson [mailto:rus...@gmail.com]
Sent: Friday, September 04, 2009 12:59 PM
To: MS-Exchange Admin Issues
Subject: CommVault Data Archiver for Exchange

Anyone used CommVault Data Archiver for Exchange? We're considering it, and I 
would love to hear from anyone with any experience with it. All info welcome - 
thanks and Happy Labor Day!


LDAP address book in Exchange 2007

2009-09-04 Thread Dave Hardyman
Is there a way to push out a LDAP address book to all Outlook users on Exchange 
2007?  We're going to issue our students email accounts at Microsoft l...@edu 
and want to provide our faculty and staff an easy way to look up student email 
addresses.

I can send our faculty and staff instructions on how to manually set up the 
address book on their Outlook client but I would rather it be automated as much 
as possible.  The slightest changes always turn into major issues 
here(butterfly effect...).

Dave



Re: CommVault Data Archiver for Exchange

2009-09-04 Thread Russ Patterson
Thanks Ben. Sounds like the only working part is ingestion. That's
discouraging. We're looking to move away from Zantaz for the horrible
instability in their indexing/Discovery pieces.

Any others out there? Who has a positive comment? Who has a product they
recommend unequivocally?

On Fri, Sep 4, 2009 at 1:24 PM, Ben D. Kusa bdk...@sgh.com wrote:

  I have used it, we are actually in the process of moving off of it now.
 It has not been a pleasant experience. We used it initially because we were
 already using commvault for backups. Things that were negative for us were
 the instability of the outlook plugin. The inability to restore all archived
 email for particular users, they have a built in way to do some restores but
 it is not %100. The stability of the server side.



 We are moving to sunbelt exchange archiver now, it is taking forever
 because getting the email out of commvault is next to impossible.



 *From:* Russ Patterson [mailto:rus...@gmail.com]
 *Sent:* Friday, September 04, 2009 12:59 PM
 *To:* MS-Exchange Admin Issues
 *Subject:* CommVault Data Archiver for Exchange



 Anyone used CommVault Data Archiver for Exchange? We're considering it, and
 I would love to hear from anyone with any experience with it. All info
 welcome - thanks and Happy Labor Day!



RE: LDAP address book in Exchange 2007

2009-09-04 Thread Campbell, Rob
The only thing that comes to mind immediately would be to do a bulk export of 
the LDAP database to .csv , run that through a PS script to create them as 
Contacts in AD and push them out with the rest of the GAL.

From: Dave Hardyman [mailto:dhardy...@swtc.edu]
Sent: Friday, September 04, 2009 12:59 PM
To: MS-Exchange Admin Issues
Subject: LDAP address book in Exchange 2007

Is there a way to push out a LDAP address book to all Outlook users on Exchange 
2007?  We're going to issue our students email accounts at Microsoft l...@edu 
and want to provide our faculty and staff an easy way to look up student email 
addresses.

I can send our faculty and staff instructions on how to manually set up the 
address book on their Outlook client but I would rather it be automated as much 
as possible.  The slightest changes always turn into major issues 
here(butterfly effect...).

Dave

**
Note: 
The information contained in this message may be privileged and confidential 
and 
protected from disclosure.  If the reader of this message is not the intended  
recipient, or an employee or agent responsible for delivering this message to  
the intended recipient, you are hereby notified that any dissemination,   
distribution or copying of this communication is strictly prohibited. If you  
have received this communication in error, please notify us immediately by  
replying to the message and deleting it from your computer. 
**


RE: BPS reinstall.

2009-09-04 Thread Glen Johnson
Update.
I can't explain this but it is working now.
Here is what I did different the last time versus three other times when
it didn't.
First 3 times, I would right click in the list of users, Add users,
select him from the list and ok.
Last time when it worked, From the home screen, clicked the Add new
users wizard, select him, it policy, default, Deploy devices wirelessly,
done.  It said the activation email was sent and lo-and-behold, it was.
Now If I can get the cal sync issue fixes, I'll be happy.
Anyway, I leaving it till Tuesday.
Thanks everyone for the info and suggestions.
For those of you in the states, here's hoping you get to enjoy the Labor
day holiday, not laboring.

-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com] 
Sent: Friday, September 04, 2009 11:23 AM
To: MS-Exchange Admin Issues
Subject: Re: BPS reinstall.

On Fri, Sep 4, 2009 at 11:08 AM, Glen Johnsongjohn...@vhcc.edu wrote:
 Our first BB user forwarded me this email that he received in his
 outlook email account when we were setting up his HH.
 I didn't make up that password, the system just randomly generated it.

  Ahhh.  The message text you posted comes invoking the Generate and
Email Activation Password function in BB Manager.  That's different
from the activation messages I and others have been talking about.

  Try the Set Activation Password function instead.  Enter a
password of your choice.  Then get the BB handheld, and enter that
password in yourself.

 In both cases, neither users phone was provisioned by RIM or the
carrier ...

  In the telecom world, provisioning is the process of assigning
service to a subscriber.  A phone has to be provisioned or it's just a
paperweight -- no service.  So the phone *was* provisioned, you just
didn't call it that.

  If the BlackBerry is not provisioned properly, it won't work
properly.  Wireless  carriers screw up sometimes, and don't provision
BlackBerry phones as BlackBerry phones, but rather, as something else
which only partly works.

  So check with the carrier and make sure they did it right.

-- Ben





creating linked mailbox issue

2009-09-04 Thread James Kerr
When I try to add a linked mailbox (exchange 07) that is going to be associated 
with a user acount in another trusted forest I get as far as browsing the 
linked domain controller and then I get the following messge: could not find 
any domain controller in domain domain.local. Anyone have any ideas why this 
might happen? The DC at the other site is 08 with 03 functional level.

James

Re: creating linked mailbox issue

2009-09-04 Thread James Kerr
One other thing. I was trying to create a share and add a user account from 
that same trusted domain and when I try to search for the different user 
accounts I'm told the server is not functional.
  - Original Message - 
  From: James Kerr 
  To: MS-Exchange Admin Issues 
  Sent: Friday, September 04, 2009 2:51 PM
  Subject: creating linked mailbox issue


  When I try to add a linked mailbox (exchange 07) that is going to be 
associated with a user acount in another trusted forest I get as far as 
browsing the linked domain controller and then I get the following messge: 
could not find any domain controller in domain domain.local. Anyone have any 
ideas why this might happen? The DC at the other site is 08 with 03 functional 
level.

  James

Re: creating linked mailbox issue

2009-09-04 Thread James Kerr
The server is not operational was what I meant to type.
  - Original Message - 
  From: James Kerr 
  To: MS-Exchange Admin Issues 
  Sent: Friday, September 04, 2009 2:54 PM
  Subject: Re: creating linked mailbox issue


  One other thing. I was trying to create a share and add a user account from 
that same trusted domain and when I try to search for the different user 
accounts I'm told the server is not functional.
- Original Message - 
From: James Kerr 
To: MS-Exchange Admin Issues 
Sent: Friday, September 04, 2009 2:51 PM
Subject: creating linked mailbox issue


When I try to add a linked mailbox (exchange 07) that is going to be 
associated with a user acount in another trusted forest I get as far as 
browsing the linked domain controller and then I get the following messge: 
could not find any domain controller in domain domain.local. Anyone have any 
ideas why this might happen? The DC at the other site is 08 with 03 functional 
level.

James

mail being rejected because of size limitation

2009-09-04 Thread Chris W. Parker
Hi everyone,

I'm having email rejected which I don't believe should be happening. I've used 
an article I gounf via Google to make some adjustments which I've verified I 
set correctly. I set the limits to 50MB and I'm trying to send a 17MB 
attachment but my server immediately sends back a 5.3.4 rejection notice.

http://blog.justinho.com/2007/03/12/Resolving534ROUTINGSizeLimitIssuesInExchange2007ByIncreasingTheLimitAbove10MB.aspx


Any ideas where I'm going wrong?


Thanks,
Chris.




RE: mail being rejected because of size limitation

2009-09-04 Thread Campbell, Rob
What Exchange version?

What did you change?  There are global max send limits and connector max send 
limits.

-Original Message-
From: Chris W. Parker [mailto:cpar...@aardvarktactical.com] 
Sent: Friday, September 04, 2009 2:34 PM
To: MS-Exchange Admin Issues
Subject: mail being rejected because of size limitation

Hi everyone,

I'm having email rejected which I don't believe should be happening. I've used 
an article I gounf via Google to make some adjustments which I've verified I 
set correctly. I set the limits to 50MB and I'm trying to send a 17MB 
attachment but my server immediately sends back a 5.3.4 rejection notice.

http://blog.justinho.com/2007/03/12/Resolving534ROUTINGSizeLimitIssuesInExchange2007ByIncreasingTheLimitAbove10MB.aspx


Any ideas where I'm going wrong?


Thanks,
Chris.



**
Note: 
The information contained in this message may be privileged and confidential 
and 
protected from disclosure.  If the reader of this message is not the intended  
recipient, or an employee or agent responsible for delivering this message to  
the intended recipient, you are hereby notified that any dissemination,   
distribution or copying of this communication is strictly prohibited. If you  
have received this communication in error, please notify us immediately by  
replying to the message and deleting it from your computer. 
**






Re: mail being rejected because of size limitation

2009-09-04 Thread Jonathan Link
I'm assuming 2007, based on the link he provided...

Not running 2007, but 2003 requires this change to be made in multiple
places.
http://support.microsoft.com/kb/322679

It appears that 2007 has limits in multiple places, too.
http://technet.microsoft.com/en-us/library/bb124345.aspx



On Fri, Sep 4, 2009 at 3:41 PM, Campbell, Rob 
rob_campb...@centraltechnology.net wrote:

 What Exchange version?

 What did you change?  There are global max send limits and connector max
 send limits.

 -Original Message-
 From: Chris W. Parker [mailto:cpar...@aardvarktactical.com]
 Sent: Friday, September 04, 2009 2:34 PM
 To: MS-Exchange Admin Issues
 Subject: mail being rejected because of size limitation

 Hi everyone,

 I'm having email rejected which I don't believe should be happening. I've
 used an article I gounf via Google to make some adjustments which I've
 verified I set correctly. I set the limits to 50MB and I'm trying to send a
 17MB attachment but my server immediately sends back a 5.3.4 rejection
 notice.


 http://blog.justinho.com/2007/03/12/Resolving534ROUTINGSizeLimitIssuesInExchange2007ByIncreasingTheLimitAbove10MB.aspx


 Any ideas where I'm going wrong?


 Thanks,
 Chris.




 **
 Note:
 The information contained in this message may be privileged and
 confidential and
 protected from disclosure.  If the reader of this message is not the
 intended
 recipient, or an employee or agent responsible for delivering this message
 to
 the intended recipient, you are hereby notified that any dissemination,
 distribution or copying of this communication is strictly prohibited. If
 you
 have received this communication in error, please notify us immediately by
 replying to the message and deleting it from your computer.

 **







Re: mail being rejected because of size limitation

2009-09-04 Thread Ben Scott
On Fri, Sep 4, 2009 at 3:34 PM, Chris W.
Parkercpar...@aardvarktactical.com wrote:
 ... my server immediately sends back a 5.3.4 rejection notice.

  Examine the DSN to see if it's your server or somebody else's server
that rejected it.

-- Ben