Exchange 2003 Crisis
Thursday morning I came to work and my exchange server was not receiving mail. The antivirus engine had stopped and after that the event log registered thousands of entries that the Ninja VSAPI had refused Microsoft Exchange InfoStore request to scan a message because the Ninja Store Scanner is down. (I'm using Vipre E-mail Security for antivirus/antispam). No other unusual entries were found in the event log. I rebooted the server and it took a really long time to shut down. When it came back up the Ninja Store scanner service was not started but I was able to start it manually. Without going into a lot more detail I'll just say the info store wasn't working right. Subsequent attempts to stop the IS service failed. I disabled Vipre, rebooted again and everything resumed normal function (except no antivirus/antispam). I updated Vipre and reenabled its services. The following morning the server had crashed in the same way. When it crashes messages are not delivered to inboxes and the sender does not get an NDR. Since then I've had a user claim that he tried to move some messages from one folder to another and they disappeared. Later he told me that he had an important message in his inbox and when he tried to open it, it disappeared. So, the questions I have are 1) Could a corrupt info store cause the av scanner to fail like this? If so, how can I check for/repair the store? 2) Does this guy's claims seem possible that messages are just disappearing? Details Exchange Server 2003 with both front and backend servers. Vipre E-mail security latest version. Thanks for your help. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
Assigning Retention Policy by default?
On Exchange 2003 I have a mailbox management policy that deletes items from the Deleted Items folder that are older than 30 days. On 2010 it looks like I have to create a Recipient Policy Tag, assign that to a Rceipient Policy, and assign that policy to mailboxes or a database. The only issue is that this appears to only affect mailboxes at the time of running the command, so if I apply it to all users on DB1 today, it won't be applied to a user created tomorrow on DB1. How do you best deal with this please? The only way I can think of is a scheduled task, but surely there has to be a simpler way as this seems a pretty obvious and fundamental thing to want to do? Thanks, Paul -- MIRA Ltd Watling Street, Nuneaton, Warwickshire, CV10 0TU, England Registered in England and Wales No. 402570 VAT Registration GB 100 1464 84 The contents of this e-mail are confidential and are solely for the use of the intended recipient. If you receive this e-mail in error, please delete it and notify us either by e-mail, telephone or fax. You should not copy, forward or otherwise disclose the content of the e-mail as this is prohibited. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
Re: Exchange 2003 Crisis
before trying to do anything ...is the store still mounded, look in event log for Information store messages. Then post back On Sun, Jun 12, 2011 at 1:13 AM, Jim Dandy jda...@asmail.ucdavis.eduwrote: Thursday morning I came to work and my exchange server was not receiving mail. The antivirus engine had stopped and after that the event log registered thousands of entries that the Ninja VSAPI had refused Microsoft Exchange InfoStore request to scan a message because the Ninja Store Scanner is down. (I’m using Vipre E-mail Security for antivirus/antispam). No other unusual entries were found in the event log. I rebooted the server and it took a really long time to shut down. When it came back up the Ninja Store scanner service was not started but I was able to start it manually. Without going into a lot more detail I’ll just say the info store wasn’t working right. Subsequent attempts to stop the IS service failed. I disabled Vipre, rebooted again and everything resumed normal function (except no antivirus/antispam). I updated Vipre and reenabled its services. The following morning the server had crashed in the same way. When it crashes messages are not delivered to inboxes and the sender does not get an NDR. Since then I’ve had a user claim that he tried to move some messages from one folder to another and they disappeared. Later he told me that he had an important message in his inbox and when he tried to open it, it disappeared. So, the questions I have are 1) Could a corrupt info store cause the av scanner to fail like this? If so, how can I check for/repair the store? 2) Does this guy’s claims seem possible that messages are just disappearing? Details Exchange Server 2003 with both front and backend servers. Vipre E-mail security latest version. Thanks for your help. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist -- T. Todd Lemmiksoo --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: Exchange 2003 Crisis
Looks like your AV is the reason From: Todd Lemmiksoo [mailto:tlemmik...@gmail.com] Sent: Sunday, June 12, 2011 8:15 PM To: MS-Exchange Admin Issues Subject: Re: Exchange 2003 Crisis before trying to do anything ...is the store still mounded, look in event log for Information store messages. Then post back On Sun, Jun 12, 2011 at 1:13 AM, Jim Dandy jda...@asmail.ucdavis.edumailto:jda...@asmail.ucdavis.edu wrote: Thursday morning I came to work and my exchange server was not receiving mail. The antivirus engine had stopped and after that the event log registered thousands of entries that the Ninja VSAPI had refused Microsoft Exchange InfoStore request to scan a message because the Ninja Store Scanner is down. (I'm using Vipre E-mail Security for antivirus/antispam). No other unusual entries were found in the event log. I rebooted the server and it took a really long time to shut down. When it came back up the Ninja Store scanner service was not started but I was able to start it manually. Without going into a lot more detail I'll just say the info store wasn't working right. Subsequent attempts to stop the IS service failed. I disabled Vipre, rebooted again and everything resumed normal function (except no antivirus/antispam). I updated Vipre and reenabled its services. The following morning the server had crashed in the same way. When it crashes messages are not delivered to inboxes and the sender does not get an NDR. Since then I've had a user claim that he tried to move some messages from one folder to another and they disappeared. Later he told me that he had an important message in his inbox and when he tried to open it, it disappeared. So, the questions I have are 1) Could a corrupt info store cause the av scanner to fail like this? If so, how can I check for/repair the store? 2) Does this guy's claims seem possible that messages are just disappearing? Details Exchange Server 2003 with both front and backend servers. Vipre E-mail security latest version. Thanks for your help. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist -- T. Todd Lemmiksoo --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist This e-mail may contain information that is privileged or confidential. If you are not the intended recipient, please delete the e-mail and any attachments and notify us immediately. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: Exchange 2003 Crisis
Are you unbinding the sink? If you unbind do your problems go away? Don't forget to unbind the smtp and AV scanner. Do you have any IS store errors? Do you have Deleted Item Retention turned on? Go to his folder that the files were missing and see if you can do a Deleted Item Recovery on it. Greg Sweers CEO ACTS360.comhttp://www.acts360.com/ P.O. Box 1193 Brandon, FL 33509 813-657-0849 Office 813-758-6850 Cell 813-341-1270 Fax From: Jim Dandy [mailto:jda...@asmail.ucdavis.edu] Sent: Sunday, June 12, 2011 2:14 AM To: MS-Exchange Admin Issues Subject: Exchange 2003 Crisis Thursday morning I came to work and my exchange server was not receiving mail. The antivirus engine had stopped and after that the event log registered thousands of entries that the Ninja VSAPI had refused Microsoft Exchange InfoStore request to scan a message because the Ninja Store Scanner is down. (I'm using Vipre E-mail Security for antivirus/antispam). No other unusual entries were found in the event log. I rebooted the server and it took a really long time to shut down. When it came back up the Ninja Store scanner service was not started but I was able to start it manually. Without going into a lot more detail I'll just say the info store wasn't working right. Subsequent attempts to stop the IS service failed. I disabled Vipre, rebooted again and everything resumed normal function (except no antivirus/antispam). I updated Vipre and reenabled its services. The following morning the server had crashed in the same way. When it crashes messages are not delivered to inboxes and the sender does not get an NDR. Since then I've had a user claim that he tried to move some messages from one folder to another and they disappeared. Later he told me that he had an important message in his inbox and when he tried to open it, it disappeared. So, the questions I have are 1) Could a corrupt info store cause the av scanner to fail like this? If so, how can I check for/repair the store? 2) Does this guy's claims seem possible that messages are just disappearing? Details Exchange Server 2003 with both front and backend servers. Vipre E-mail security latest version. Thanks for your help. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
